[Q] LG G pad "refresh" issues - G Pad 8.3 Q&A, Help & Troubleshooting

My G pad refreshes at all times regardless of what I'm doing. If I'm watching a video on YouTube at anytime usually ranging from 3-6 minutes the tablet will refresh and go back a "tab". If im on Facebook typing a comment the tab will refresh thus closing the type box and going back to the top of my feed. If I am listening to music on my SD the player will refresh and go back to the last page I was looking at music is not interrupted.
I have called Verizon for a replacement they sent me back my original and said nothing was wrong with it.
I have tried master resets, using it in airplane mode, safe mode, no WiFi and SD card less.
Has anyone experienced this or have a suggestion?

Which ROM and which kernel are you using?
Are you doing overclocking or UC?

Kernel 3.4.0 not sure how to answer your other questions.
Other info:
Hardware version Rev 1.0
Android version 4.4.2
Software version vk81022b

Sounds like all is on stock and no custom ROM OR kernel.
So probably I cannot help ?
One question, do you observe this strange behavior in landscape mode as well?

520flores said:
My G pad refreshes at all times regardless of what I'm doing. If I'm watching a video on YouTube at anytime usually ranging from 3-6 minutes the tablet will refresh and go back a "tab". If im on Facebook typing a comment the tab will refresh thus closing the type box and going back to the top of my feed. If I am listening to music on my SD the player will refresh and go back to the last page I was looking at music is not interrupted.
I have called Verizon for a replacement they sent me back my original and said nothing was wrong with it.
I have tried master resets, using it in airplane mode, safe mode, no WiFi and SD card less.
Has anyone experienced this or have a suggestion?
Click to expand...
Click to collapse
What apps are you using? Sounds like an app problem or developer setting problem. Battery saving apps?
If not, the answer is simple; they are wrong.

Yea same behavior, I'm not running any apps other than stock at this point I've master reset it a couple times haven't bothered to do anything with it.

Do you have a case or screen protector on the device? If you take it out of the case does the problem go away?
I have had ghost touch issues with a device before and it was related to the case I was using on that device. Basically in your situation the case could be somehow touching the back button...
My touch screen on this device is extremely sensitive. I have had touches register where I swear my finger never made contact with the device. Do you have a finger near the back button when the problem occurs?
If neither of these suggestions apply you do have an issue and should take it to a Verizon store where you can demonstrate the problem if possible.

No case on it and i let it sit in front of me and it does it. Worst part is i work for vz customer service I know what a pain in the .. It is to go through tech go through the same steps ive gone over at least 3 times and wait for them to confirm the issue after ive sent it back.

same issue
I am also having the same issue, it will make me click play on a youtube video 4 or 5 times within a 5 minute song. So any resolutions yet

Related

Sluggish performance, battery life and really poor browser?

So Ive had this HTC One X for like a week now (btw is it common that the back is already scratched when you unpack it?)
And it has some issues, overall its a good phone but... yeah:
1 - Im having some issues when sometimes entering Music and wish to play a song, the entire phone stops responding basicly, unless you keep pressing the "back" "home" "recent apps" buttons at the bottom fo the phone, sometimes you get into one of those, and can shut off the app Music, however if you go back into Music, itll show ups as a black screen with an odd bar at the bottom which you cant interact with.
The only solution to this is to turn off the phone and turn it back on, and then Music works again.
The very same thing occurs with the internal movie player or in my case MX Player, at random itll stop working, thus a reboot is in order.
And yes shutting off all apps using the app manager or whatever doesnt really fix anything.
Is the SD card so highly fragmented or something that the phone is having trouble finding the files or something? Or is the SD card not suitable for any larger files? What is the speeds on the SD card?
2 - The internet browser, why does it constantly readjust? When I zoom in I want to zoom in and have no stupid readjusting occuring where the font changes and what youre looking at having blank white squares that reload. I had none of these issues with my SGS (i9000GT)
I downloaded the Chrome Browser and it has the same issues, is there no way to fix all this? I dont want it to reload the pages like it does, or atleast not the font OR moving the "view" back to the left side of the browser (if zoomed in)
Heres an example: /watch?v=SEFWshNQ3ac
Oh yeah it also has to reload the tabs, didnt have to on my previous phone.
3 - Battery Life, I was playing some Zelda (starting fully recharged) using a GBA emulator found in the market, 1 hour later Im at 11% battery life!
Same thing goes for when I watch a video, if I were to put a movie on the phone (in a smaller res than 720p!) I could watch for maybe 40min to an hour and the battery life has dropped substantially, like 20-30% left. This is horrible.
One day, I woke up, plugged the phone out of the recharger, fully charged, went out to town, like 8 hours later battery is at 50% with minimal to no activity.
In comparison I could play a bunch of games, watch videos and what not on my SGS and still have way more battery life after even longer sessions. I could finish "Yes Man" in 720p with ease and still have more than enough juice to run another session of "Yes Man"
How do you get this "Battery Fix" which Ive read about on the HTC Blog? There seems to be no info about it.
There shouldn’t be any scratches on the phone if its new, are you sure its brand new and not a used/refurbished one ? If it is used or refurbished then the previous owner may have installed an unstable custom ROM. Can you see an app names Super SU or SU or Super User in the app drawer ? Also What do you see under Settings > About > Software Information ?
As for the first problem , maybe the HOX you received is defected . Just maybe .
Second problem , you can go to the settings to change it ... >.>
Third problem , here try this link out [How to] Brilliant Battery Life 100% working! This might most probably help you out .
I think you just have a bad device. That isn't how my HOX behaves and if I was you I'd take the phone to either be repaired or replaced.
chaun1308 said:
As for the first problem , maybe the HOX you received is defected . Just maybe .
Second problem , you can go to the settings to change it ... >.>
Third problem , here try this link out [How to] Brilliant Battery Life 100% working! This might most probably help you out .
Click to expand...
Click to collapse
Since my phone is Stock Im not gonna Root it(nor is there any tutorial that Ive found on how to Root the HTC One X) incase the phone would brick it self and I were to turn it in then I wouldnt have any warranty as they would discover it.
1. Maybe, but it seems the SD card is overall ****.
2. Which one?
Which browser are you using ? Stock ?
chaun1308 said:
Which browser are you using ? Stock ?
Click to expand...
Click to collapse
Said it in the OP.
Stock and Chrome browser. They both have these blank squares when zooming in / out
Brand new out of the box.......scratches????? bad performance?????? Do you work for Samsung, Apple or Nokia????
did you try hard reset it?
maxilick said:
Brand new out of the box.......scratches????? bad performance?????? Do you work for Samsung, Apple or Nokia????
Click to expand...
Click to collapse
Yes I work for all three... you forgot Sony Ericsson btw!
Yes it had scratches on the back, the lower back.
Anyway battery is just ****ing **** on this phone, the phone gets REALLY warm around the camera aswell when you for instance watch a video or play a GBA game.
dude you got ripped off sorry
The heat is normal. I do strongly advice you to follow the advice about the first or second post(the one about which software your using). If you can tell us, maybe we can try and see if it's not a used one.
Also when you got it you mentioned that it had scratches on the back, but what about the front sticker. Did you have one on, even?
I have not heard of a scratched phone that is brand new.
XiDiO said:
So Ive had this HTC One X for like a week now (btw is it common that the back is already scratched when you unpack it?)
And it has some issues, overall its a good phone but... yeah:
1 - Im having some issues when sometimes entering Music and wish to play a song, the entire phone stops responding basicly, unless you keep pressing the "back" "home" "recent apps" buttons at the bottom fo the phone, sometimes you get into one of those, and can shut off the app Music, however if you go back into Music, itll show ups as a black screen with an odd bar at the bottom which you cant interact with.
The only solution to this is to turn off the phone and turn it back on, and then Music works again.
The very same thing occurs with the internal movie player or in my case MX Player, at random itll stop working, thus a reboot is in order.
And yes shutting off all apps using the app manager or whatever doesnt really fix anything.
Is the SD card so highly fragmented or something that the phone is having trouble finding the files or something? Or is the SD card not suitable for any larger files? What is the speeds on the SD card?
2 - The internet browser, why does it constantly readjust? When I zoom in I want to zoom in and have no stupid readjusting occuring where the font changes and what youre looking at having blank white squares that reload. I had none of these issues with my SGS (i9000GT)
I downloaded the Chrome Browser and it has the same issues, is there no way to fix all this? I dont want it to reload the pages like it does, or atleast not the font OR moving the "view" back to the left side of the browser (if zoomed in)
Heres an example: /watch?v=SEFWshNQ3ac
Oh yeah it also has to reload the tabs, didnt have to on my previous phone.
3 - Battery Life, I was playing some Zelda (starting fully recharged) using a GBA emulator found in the market, 1 hour later Im at 11% battery life!
Same thing goes for when I watch a video, if I were to put a movie on the phone (in a smaller res than 720p!) I could watch for maybe 40min to an hour and the battery life has dropped substantially, like 20-30% left. This is horrible.
One day, I woke up, plugged the phone out of the recharger, fully charged, went out to town, like 8 hours later battery is at 50% with minimal to no activity.
In comparison I could play a bunch of games, watch videos and what not on my SGS and still have way more battery life after even longer sessions. I could finish "Yes Man" in 720p with ease and still have more than enough juice to run another session of "Yes Man"
How do you get this "Battery Fix" which Ive read about on the HTC Blog? There seems to be no info about it.
Click to expand...
Click to collapse
Some battery benchmark charts can be found here:
http://www.anandtech.com/show/6022/samsung-galaxy-s-iii-review-att-and-tmobile-usa-variants/3
--------
On auto brightness (default)
I can stream 720p video over WiFi for 5+ hours
I can stream 320kbps audio over Data for 9+ hours
I can sleep for 6hrs with WiFi on, and it remains at 100% upon waking
I can play the latest high-end 3d games for 2 1/2 hours
So, if you ain't getting similar results - either something is draining it, or you have a seriously damaged phone. (I guess the first)
Sent from my Nexus 7 using Tapatalk 2
timlambo said:
The heat is normal. I do strongly advice you to follow the advice about the first or second post(the one about which software your using). If you can tell us, maybe we can try and see if it's not a used one.
Also when you got it you mentioned that it had scratches on the back, but what about the front sticker. Did you have one on, even?
I have not heard of a scratched phone that is brand new.
Click to expand...
Click to collapse
Yes the plastic film was on. Its not hard to put one back on either so yeah.

Bugs on stock AT&T firmware (4.1.1)

I searched the AT&T Galaxy S III General forum and saw no other posts similar. Essentially, I was wondering if anyone had experienced other bugs in the stock firmware. I am not rooted and have not modified my phone's software from stock.
There are two bugs I currently have seen. One I can and will provide screenshots of. This is where during the lockscreen the formatting will be incorrect, such that the last number on the time will be small and the charging text appears on the same line. Also note that the lockscreen shortcuts at the bottom are spaced oddly. I always have five icons, yet sometimes only 3 or 4 show spaced unevenly. I can reproduce this by watching Netflix and while a video is playing, I lock the screen. When I first unlock it, this will happen. This will fix itself if I relock the screen and wake the device again.
The second bug is in the messaging app. Sometimes when my device falls asleep by itself while I have the keyboard up and active on a thread, and I wake it, the keyboard is unusable. I can click on the message block to bring up the keyboard, but all of my keystrokes are not entered into the message block. I have to back out of the keyboard and thread, to the thread list, then go back to the thread. My previous keystrokes are still not showing, but the keyboard will then work.
Anyone else noticed any bugs?
I'm fine on my phone
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I've had the second bug happen with the keyboard maybe a handful of times since I got the phone but definitely not a regular occurrence.
I wouldnt worry too much about it but if it bothers you that bad just try a factory reset.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
No problems here
Sent from my SAMSUNG-SGH-I747 using xda premium
MercilessLTD said:
The second bug is in the messaging app. Sometimes when my device falls asleep by itself while I have the keyboard up and active on a thread, and I wake it, the keyboard is unusable. I can click on the message block to bring up the keyboard, but all of my keystrokes are not entered into the message block. I have to back out of the keyboard and thread, to the thread list, then go back to the thread. My previous keystrokes are still not showing, but the keyboard will then work.
Click to expand...
Click to collapse
I've only experienced this issue that you describe. I've gotten used to it, so I'm now indifferent towards it.
I've had issues with the battery life however and how the actual "percentage" is being reported, but I think that it's just Jelly Bean that is causing the issue when my device is restored to stock setup as opposed to running ICS. Sometimes, my phone gets really warm overnight (and I can assure you that nothing is running in the background). Looking at the battery graph, I see a sharp drop within the space of about 20 minutes. This causes the back cover of my phone to be discolored. My i747 is only 5 weeks old and I'm the original owner.
phone minimizes
I have an issue where my phone screen turns off when I'm it for a while (typically at work I use a wired headset). When I wake the phone up and swipe on the lock screen, the phone shows the phone "app" for a second then it jumps to the home screen (as if I hit the home button). Typically I'm unlocking the phone so I can either hit a number on the phone (like, press 1 for English) or I'm wanting to hang up. So I have to go back into the phone application to do either task.
ICS didn't do that to me.
Me and a few others have experienced a bug where the external sd unmounts itself at random. Mostly when the screen goes to sleep. For one freezing the MTP application with tibu solved his sd problem but by doing that you cant mount your phone to a pc. As far me nothing has helped yet. My external sd just unmounts at random and I have to remove it and put it back several times to get it to work again and sometimes and I have to format it in the pc to get it to work again. This has happened to a a lot of tmobile users. I never noticed this problem on ics so im assuming its a jb problem. Its not a micro sd card being bad because it does it with my other cards to and one is a very expensive Samsung card..
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
get2brad said:
I have an issue where my phone screen turns off when I'm it for a while (typically at work I use a wired headset). When I wake the phone up and swipe on the lock screen, the phone shows the phone "app" for a second then it jumps to the home screen (as if I hit the home button). Typically I'm unlocking the phone so I can either hit a number on the phone (like, press 1 for English) or I'm wanting to hang up. So I have to go back into the phone application to do either task.
ICS didn't do that to me.
Click to expand...
Click to collapse
I think this has happened to me once or twice. But I guess with the scarcity it's happened I thought I was bumping the back button or home button with my face, i.e. a failure of the proximity sensor to correctly detect my face.
I just started noticing the Keyboard Messaging bug myself. Wasn't sure why it was happening.
I just remembered (or refreshed my memory since my phone just started doing it) that whether or not TalkBack is off or on, my phone needs to tell me which number screen I am whenever I slide my finger across the dots at the bottom of the home screen or the app drawer. Is this a different setting I am missing or is this another bug?
I have had the messaging bug occur a couple of times. No biggee to me considering it has only happened twice in a month's time. I have seen other phones with much more persistent and annoying bugs and by comparison, this is nothing.
no problems here... i like it a lot now
Problem on Stock/root
Hey, not sure if this is the right place for this post, but my GS3 is on stock jelly bean and rooted. For some reason I am not receiving incoming calls. I tried calling my phone from gmail and the phone rings, but nothing happens on my phone. Any ideas as to why this is
Luker161 said:
Hey, not sure if this is the right place for this post, but my GS3 is on stock jelly bean and rooted. For some reason I am not receiving incoming calls. I tried calling my phone from gmail and the phone rings, but nothing happens on my phone. Any ideas as to why this is
Click to expand...
Click to collapse
I'm not sure if this is the right place either, since this is generally non-rooted, although the topic doesn't specify that I suppose.
However, I would venture a guess that you may need to wipe your data and cache. Sounds like a default app issue to me.
If I use bluetooth headphones on my walk to work, then plug in wired headphones at work, the audio plays out of the speaker.
It's really annoying because it happens every morning (as it's too early for me to remember things like that) and blasts my podcasts to my coworkers. Removing the wired headphones and reinserting fixes the issue.
No issues here.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I have never had any of these issues
Sent from my SAMSUNG-SGH-I747 using xda premium
miketigerwoods said:
If I use bluetooth headphones on my walk to work, then plug in wired headphones at work, the audio plays out of the speaker.
It's really annoying because it happens every morning (as it's too early for me to remember things like that) and blasts my podcasts to my coworkers. Removing the wired headphones and reinserting fixes the issue.
Click to expand...
Click to collapse
Actually, I've had a similar issue. I use Google Play Music (as a carry-over from my Nexus S). When the first song of the playlist would finish (using the headphone jack to play through my car stereo), the second song would start on the phone speaker.
It doesn't seem to happen anymore, but it did directly after the JellyBean update.
PIN Lock Instantly with power button
I am upset that the "Lock Instantly with Power Key" option missing from 4.1.1. I have been searching for a fix, but I must be the only one annoyed by this, or I'm bad at searching.
...
I have a pin lock but am used to a 15 min delay before I need to enter the pin, and being able to push power to shut the screen off at will. That is no longer an option as it always will lock to the PIN screen if the power button is pushed. It is very annoying to me.
Another bug is the Keyboard defaulting Samsung Keyboard on reboot. Every time I restart, I have to go back into settings to select Swiftkey.

Touch screen issues?

Hi,
I have a UK sim free model. It sometimes misinterprets a tap or adds a phantom tap. Its not terrible but I'm sure mine has a issue. A quick Google and a tweet tell me I am not alone. Anyone else seeing this? I could return but I'm dubious it's hardware related...just not sure if it's worth waiting for a software update...
RealEvil_UK said:
Hi,
I have a UK sim free model. It sometimes misinterprets a tap or adds a phantom tap. Its not terrible but I'm sure mine has a issue. A quick Google and a tweet tell me I am not alone. Anyone else seeing this? I could return but I'm dubious it's hardware related...just not sure if it's worth waiting for a software update...
Click to expand...
Click to collapse
I have same issues with my g4 here in the US.
Unfortunately same here, on a G4, korean model F500S.
I have the same issues on my G4. So probably returning it won't solve it. I notice it the most when I am scrolling in Facebook or web pages I will open a link accidently.
I have the same, occasionally it just won't respond to some taps, i find just pressing the standby on/off button quickly sorts it but it is very annoying.
same here in israel, sometimes do not respond to double tap on lock screen to wake the G4 up
im sure its a software issue, prolly the LP 5.1
Are so you guys using screen protectors? That was the issue for me with g3 and g2.
20degrees said:
Are so you guys using screen protectors? That was the issue for me with g3 and g2.
Click to expand...
Click to collapse
I am using the out-of-the-box protector on G4. So the thing u mentioned was it with this kinda protector or after-market glass protector?
Try...SGS Touchscreen Booster - Google Play Store
I have run into this same problem with my Verizon G4 (VS986). Many of my taps have gone unrecognized.
I did find this.... http://forum.xda-developers.com/g4/help/fix-touch-screen-registering-touches-t3128518
I tested the software that was recommended...and IT WORKED!
Give it a try...can't hurt!
nipun1110 said:
I am using the out-of-the-box protector on G4. So the thing u mentioned was it with this kinda protector or after-market glass protector?
Click to expand...
Click to collapse
After market but plastic.
Just started to get issues where taps on the far left-hand side of the screen don't work.
blackknightavalon said:
Just started to get issues where taps on the far left-hand side of the screen don't work.
Click to expand...
Click to collapse
Okay, I was able to replicate my bug. It happens after playing a game and stops after some time. Turning autorotate back on and switching back and forth from landscape view fixed it.
Hey guys.
I was searching the forums for a fix that solves the phantom/ghost touches I'm getting frequently on my LG G4, H815 model.
Sorry for the long post but my case looks a little more complex than the ones I've been seen in here.
In my case, that's how it happens:
I receive several multi-touches at the same time, usually when Data is enabled. Sometimes it starts right when I switch from Wi-Fi.
It happens often when I'm driving and using Location+Data as well, which drives me crazy. I does also happens (like another user mentioned in this thread) when scrolling down a feed (such as on Facebook) and it suddenly likes/shares a photo/post. It also drives me crazy! And there is also the case where it taps the keyboard and send crazy typos on chat apps when you are real-time texting someone! Another hassle is right after using the camera and opening the gallery to show someone the taken photo...it suddenly scrolls the gallery and open another photo. I just can't make it to see the taken pic. Therefore, I really wanna fix this so bad since it happens every time I need something right away.
A workaround that's been helping, though it's a pain:
I found that pressing the On/Off button and giving it a few seconds will return it to a normal state. The problem is when it happens while I'm driving and are supposed to take an exit/make a turn at the moment. There are some other cases where I'm into something and giving this few seconds is not an option.
Trying right now:
Someone suggested in this thread to use the SGS Touchscreen Booster. I'm giving it a try right now.
Important notes:
This issue has been happening since I got this phone on November, 2015. We got this 6.0 update recently and I was hoping that it would fix it. It didn't.
I have an after market screen protector that I applied in order to see if the issue would go away. It also didn't.
I have been searching about a digitizer replacement but I don't think is a hardware issue, since it just doesn't happens when I'm only on Wifi at home with Data disabled. I believe that the problem is the Data connection that triggers smth.
Any thoughts?
Does anyone have any idea or have experienced the same scenario before? Any thoughts on my guess of data enabling triggering the ghost touches?
Sorry for the long post and thank you so much for reading it.
I think it's both, its hardware and software, LG tried to fixed it but it makes it worst. You can solve the problem for few seconds putting your five fingers at the home menu, It goes crazy and after it stopped making ****. Anyway this phone is great but all the problems make it ****.
I am going to use this thread even though I think my problem is not as serious as yours are.
My problem is that touches are registered, but no action is taken.
For example. Quickly tapping on an icon on the home screen will highlight it, but it will not open the application. I enabled the option in Developer mode to display the touches and the touch is registered. It's just that the app will not load. If I click for a tad longer - it loads. Happens on both stock Launcher and Action Launcher. I have not noticed it happening outside the launcher.
I read something about a keyboard update, but in the Update Center I don't have anything related to the keyboard.
The icons I see it happening with are located in the lower part of the screen.
I am almost sure that this is a software problem, but several updates have not fixed it. Currently on v20d.
Any suggestions or ideas?
After a few more testing and monitoring, I found out that the ghost touches only take place when I'm on LTE.
And even more weird, while driving through some specific areas when I'm commuting.
It's just so weird to think that some towers may send a LTE signal that may cause the ghost touches.
At home, at work, wifi or data, it doesn't happen.

Multitouch problem, screen is possessed

Hi guys I have a problem with the touch response on my G4 (H815)
Basically when I use multi touch (and sometimes just normal scrolling) in certain apps the phone will recognize screen taps at the bottom of the screen at the home and back buttons and sometimes other areas, I have used the 'multi touch app' from the play store to confirm that this is indeed the case. This is extremely annoying as apps exit by themselves because of this. It doesn't happen every single time either, just sometimes but often enough for it to be annoying and so may be hard to prove to my carrier or LG if i send it back cause they may say there's nothing wrong with it.
It seems like a hardware issue and in that case the phone should still be under warranty right? I got it in August and haven't rooted or done anything invasive.
There are many people having issues with the G4 touchscreen. Check with your carrier and see if you can exchange it or what your options are.
Hi,
Same problem for me, the back and home button seems possessed. Se this video dropbox.com/s/540ozmvdnhemv8f/MOV_0005.mp4?dl=0 for an example. I bought the phone Thursday last week and it have been this pretty much since unboxing. After a factory reset the phone acts normal for a couple of minutes or hours, but goes back to that stage were I can't use the phone at all. I've managed to update to the latest software but the problem didn't go away. I'll try to contact the supplier I bought the phone from and exchange it tomorrow.
Since I do not have enough posts to post external links you have to figure out for youself what to type infront of the "link" I included.

Note 4 Suddenly Having a Multitude of problems. Hardware Issue?

Hello, I have had my Note 4 for quite some time now and have not had any issues with it up until the last month or so.
At first it started out as just a hiccup every now and then, an example would be when I play music via bluetooth to my Jeep CD Player, I would sometimes have to turn bluetooth off then back on to get it to connect or reconnect.
Now things are getting out of hand. Here is a list of problems I have on a daily/hourly basis and seemingly at random times. I cannot reproduce any of these problems (except the NFC problem) on demand.
I have noticed that rebooting the phone will clear up these issues (except NFC) for a short time, SOMETIMES. Other times a reboot does nothing to help the situation.
Keyboard Lag
Sometimes when I press the keys the phone vibrates indicating a key press and magnifies the key that is being pressed, but fails to enter anything in the text box/input field. For the record I am using Swiftkey. I have noticed that this happens most often when I open an app via "popup notification." For example, if I were to receive an IM or SMS I would tap on the notification that pops up, which then switches to/opens the corresponding app. It is then I will more often than not have this issue. To remedy this I have to close and re-open the app, sometimes several times causing the keyboard to open and close, several times... Sometimes when I TAP a key, the phone will behave as though I have held the key down or performed a "long press." This issue is not exclusive to the keyboard, it often happens anywhere on the screen and with any app, usually indicating that I have been "long pressing" for about 1-2sec at a time.
NFC Does Not Work
One day while I was at work I attempted to add the office printer via NFC. To my surprise I was unable to turn on NFC via the "quick settings" drawer. In the quick settings panel the NFC icon would light up, as if it were turning on, and then just turn right back off again, this happens consistently. I went into setting to enable NFC that way and I am stuck with a slider that is actually in the "on" position but greyed out, I am unable to interact with it.
Bluetooth Connectivity
I have a JVC CD player in my Jeep, I often use YouTube or Google Play Music when I drive. Usually I do not have any problems connecting to the CD player at first, but after about 30-60sec of playback the audio goes blank. The app says that it is still playing however no audio can be heard. Then it will suddenly come back on after about 5-10sec, and here is where it gets strange. After the audio comes back on after this "hiccup" the playback is fast, as in it is playing at 2X's it's normal speed, makes the vocals sound like chipmunks. This will continue indefinitely until I turn on the screen, unlock the phone, then shut the screen off. Then the audio goes on playing fine. This happens with both YouTube and Play Music, while using YouTube the video gets sped up as well. I also experience issues with connectivity where sometimes at random the phone will just disconnect from the CD player, and refuse to reconnect until I have rebooted the phone, or if it does reconnect I get no audio until the phone is rebooted. I notice that this ONLY happens when connected via bluetooth. If I turn bluetooth off while this is happening music will play over the phone's speaker perfectly normal. My CD player has a hands free feature, and I do not seem to have any issues with phone calls, it's only with music playback do I have problems.
Originally I thought it was my CD player acting up, however in light of the other problems, and the fact that I tested it with my tablet and two of my friend's phones without issue, I don't think the CD player is the problem.
Sluggish/Glitchy UI
Sometimes when the phone really freaks out, the UI behaves very strangely. Sometimes notification Icons will hover above the running app, other times the whole screen will lock in place for a few seconds. Sometimes if the screen is locked up, I will shut it off, then turn it on, shut it off, turn it on. However as I press the power button to turn the screen on and off, nothing is happening, the screen just stays black while the "back" and "recent apps" buttons light up at the bottom. Then when the screen does finally come back in it will flash on and off quickly in accordance with how many times I pressed the power button. While all this is happening, if I hold the power button to turn the phone off, the power/reboot menu will appear without incident. Sometimes when I am swiping to unlock the phone, it does not register the full swipe. Basically it acts/appears as though I lightly touched the screen and moved my finger a half inch even though I have drug my finger all the way across the screen. To remedy that issue I have to SLOWLY drag my finger across the screen and then it unlocks without incident. I have also noticed that when I go to "swipe away" a notification, especially one that has "information" in it, it will swipe off the information but leave the notification there and display the app name the notification was from. An example would be, if I just installed an app (for example YouTube) from the Play Store, the notification will say "YouTube has been successfully installed." When I swipe either left or right to remove that notification, a "white ghost box" or "overlaying top layer" with the "successfully installed" text in it will slide away. However it leaves behind a green box/notification that says "Google Play Store" and that remains until I shut the screen off and turn it back on.
NFC Will Not Turn On
I simply cannot get NFC to turn on, the slider is in the ON position but is greyed out as I mentioned earlier. I would post a picture but I guess there is a 10post rule before I can do that. I have given up on NFC, mostly because I rarely use it, so it's really not that big of a deal.
Initializing the Camera
I use an app called "Telegram" instead of SMS messaging, thus I use Telegram to share pictures with friends. Sometimes, again I am not able to reproduce this problem on demand, the problem comes and goes seemingly at random. The camera will take more than 30-60sec to initialize, while I am waiting for it I am stuck with a black screen. If the camera doesn't initialize, shutting the screen on then off will take me back to the telegram app. I never get an error message or anything. Other times when I try to use the camera it pops on instantly and works flawlessly. Originally I thought this was a problem specific to telegram, however in the name of science I tested it with the default camera app and get the same results.
USB File Transfers
I'm not really sure this is specific to my phone, but whenever I transfer files from my PC to the phone or from the phone to PC, it is PAINFULLY slow. It's even painfully slow when the PC just displays what is in the folder. However I can't say for sure this is related because I never attempted to transfer files until I started having these issues, at which point I thought it would be a good idea to start backing things up.
Gets Stuck in 3G Mode
This happens rarely, not even sure that it's related but I felt that it was worth mention.
What have I done to try to remedy this problem you ask?
So far I have performed a non-root ADB nandroid backup, just in case factory resetting the phone didn't work.
I have factory reset the phone 2 times, I see no improvements.
I have cleared out my SD card/removed SD card
I removed and/or shut off bloatware apps (Yes I tested the phone without removing/disabling bloatware, still having the same issues)
Wiped cache via Recovery
I am not sure what else I can really do to fix the phone, I am starting to think that this is a hardware issue. I should mention that there was no significant event that I feel would cause these malfunctions. System update installed and worked perfectly up until this last month, I have not dropped the phone from significant height, the phone has an otterbox anyway. I have not gotten the phone wet, it has not been left outside, this phone has not seen any abuse what-so-ever. I just started having these problems out of the blue and they seem to be getting progressively more frequent and longer lasting. If I don't get any ideas from here I am going to try to get Verizon to replace the phone via insurance, however I don't have high hopes for that because I have grandfathered unlimited data and this is not the "original" phone that I had when I added the insurance option, so I am not sure it's covered.
Does anyone have any ideas on what could be causing this or anything I can do to correct it or try to troubleshoot it?
Any help is greatly appreciated!
Phone Information is as follows:
Samsung Galaxy Note4
Model: SM-N910V
Android Ver: 5.0.1
Baseband Ver: N910VVRU2BOG5
Build#: LRX22C.N910VVRU2BOG5
HW Ver: N910V.05
Verizon Wireless
Non-Root, Default Launcher, Not modified in any way.
I realize that this is a long post but whenever I ask for help I like to be detailed. If I left out any information that might be helpful please let me know.
Unfortunately, it looks very much like components on your logic board are going bad. Sometimes a few specific things will go bad that don't actually make the phone unusable, but make it act similar to what you are explaining. It wouldn't be worth the money you'd have to pay someone to track down the bad components and replace them. If you really like the note 4, I would just make a full backup with kies while you can, buy a new phone and restore your backup.
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
outcasted2003 said:
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
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I see. I didn't know that because I've always restored my backups to the same phone. Thanks for the info.

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