Develop Bugs

Wont turn on!

Hello!
I dropped my LGOG E975 and the screen has cracked. The upper half would still work. But i could not turn the phone off. So i let the battery run dry. When i came back from vacation, approx. a month after, i sent it in to change the screen. It got changed, but now it has another problem:
It wont turn on! At the store they said they could not get the phone to boot. I took it to a charger and while holding the volumebuttons it showed the LG logo for a second, then blinked red a couple of times. This happend twice. Now if i hold the power button for 15 seconds and plug it in, it will quickly blink a red light.
What to do? I suspect it's something with the software.
FIY i unlocket the bootloader, rooted and installed a recovery. Dont remember which one tho'.

Update:
I can now enter fastboot or download mode. But the phone wont be found by kdz. flashers.

Try to access recovery from the fastboot screen, pushing 2 times volume down then power.
Enviado desde mi LG-E975

Karcha said:
Try to access recovery from the fastboot screen, pushing 2 times volume down then power.
Enviado desde mi LG-E975
Click to expand...
Click to collapse
The phone turn black, blink red once and thats it.

As a sidenote, i can only put it in fastboot or downloadmode after i hold the powerbutton a while before plugging it in. Else the red LED wont blink.

I have no idea then
Have you tried to put it in fastboot without plugging it in? Volume down + Power button when the phone is off.

Karcha said:
I have no idea then
Have you tried to put it in fastboot without plugging it in? Volume down + Power button when the phone is off.
Click to expand...
Click to collapse
No response from the phone. Can it be a batteryproblem since the red LED flashes shortly when plugged in and entering fastboot/download mode or trying to open the recovery?

Maybe. Leave it charging for a while and try again.
My father always lets his phone die out of battery and he leaves it off for a while like that. When trying to power it back on, or when plugging it to the charger, the led flashes just like you described. It's not an OG, but it may be something similar what's happening to you, since you said you left it for quite some time turned off.

Okay, i will try to leave it over night. It will sit in the charger for 6 hours before my next check.

Try to upgrade/recovery with LG support tool in download mode
Sent from my LG-E977 using xda premium

It would still not turn on. Tried multiple chargers and leaving the phone in for a long time. I got a new battery on the way.

Sometimes it helps to hold the power button a bit longer.

cyraxx84 said:
Sometimes it helps to hold the power button a bit longer.
Click to expand...
Click to collapse
I held the powerbutton down for multiple minutes. Still no response. I ordered a new battery from Ebay. Hoping this would fix the issue. The battery have a expected delivery this week. Will update the thread with the results.

Hope it works :good:

Balano said:
I held the powerbutton down for multiple minutes. Still no response. I ordered a new battery from Ebay. Hoping this would fix the issue. The battery have a expected delivery this week. Will update the thread with the results.
Click to expand...
Click to collapse
try holding the power button down while it is still plugged into the charger....

Karcha said:
Hope it works :good:
Click to expand...
Click to collapse
Thanks!
gentlemandroid17 said:
try holding the power button down while it is still plugged into the charger....
Click to expand...
Click to collapse
I tried everything. Really. Every possible combination of buttons, chargers and cables. The phone would only give a response when plugging it in. So i expect it to be a charging problem with the current battery.

Balano said:
Thanks!
I tried everything. Really. Every possible combination of buttons, chargers and cables. The phone would only give a response when plugging it in. So i expect it to be a charging problem with the current battery.
Click to expand...
Click to collapse
what was the outcome with the new battery?
im an currently experiencing an issue that sounds much the same as this, difference is that i was using the teenybin software and the HS shutdown halfway through the update, and now will not do a thing other than blink the RED LED when i hold the power button down whilst pugged into charger
also to mention, the battery life on the HS prior to this was reasonable..

Is my phone gone? Doesn't turn on, but vibrates

Hello all,
I have an S3, T-Mobile (T999). Yesterday while I was using it, it turned off by itself and now refuses to turn on. I have tried two different batteries and all it does is vibrates when I take the battery out and put it back in. I cannot get into recovery.
It was rooted and I had the PacMan ROM on it. To make things worse, the mcro-USB port is not functioning so plugging in into the computer doesn't do anything (I was using Anker wall-charging batteries to charge the phone).
Is my phone bricked somehow? Any troubleshooting tips?

Does it do anything other than vibrate? Does it sound like it comes on but the screen is just dead? Do you see anything happen on the screen? Unfortunately, without a functioning usb jack, theres not a lot you can do. Cant even flash the stock firmware....Only other thing you can try that I can think of is to find another S3 and swap the motherboards to test on a known good device.

DocHoliday77 said:
Does it do anything other than vibrate? Does it sound like it comes on but the screen is just dead? Do you see anything happen on the screen? Unfortunately, without a functioning usb jack, theres not a lot you can do. Cant even flash the stock firmware....Only other thing you can try that I can think of is to find another S3 and swap the motherboards to test on a known good device.
Click to expand...
Click to collapse
Thanks for the reply DocHoliday. Today, after charging my Anker battery, it vibrated as usual but then I saw the Galaxy logo appear on the screen, but then it went away and the phone died again, so the screen is functioning.
I wonder if it is a battery problem; however, I have tried two different Anker batteries. I might try to find a stock S3 battery and try again. Will keep this thread updated.

M3GAPL3X said:
Thanks for the reply DocHoliday. Today, after charging my Anker battery, it vibrated as usual but then I saw the Galaxy logo appear on the screen, but then it went away and the phone died again, so the screen is functioning.
I wonder if it is a battery problem; however, I have tried two different Anker batteries. I might try to find a stock S3 battery and try again. Will keep this thread updated.
Click to expand...
Click to collapse
Does it try to turn on on its own when you put the battery in? If so it may be a power button issue. Either way, you might want to take it apart and make sure the button appears ok, and also check/reseat all ribbon connectors. Kinda doubtful its a battery issue, but I guess it is possible.

Did you try to go download mode or to the recovery (What ever u have)????...Just to know the reaction of the phone.If u can then is not hardware related

DocHoliday77 said:
Does it try to turn on on its own when you put the battery in? If so it may be a power button issue. Either way, you might want to take it apart and make sure the button appears ok, and also check/reseat all ribbon connectors. Kinda doubtful its a battery issue, but I guess it is possible.
Click to expand...
Click to collapse
DocHoliday77,
I opened up the phone yesterday. The power button has no ribbon on it. It's connected to a simple surface mount push button. I tried pushing the button with the screw driver to rule out the actual button not making the proper contact, but it still wouldn't turn on. It still vibrates when I put in the Anker battery though.I think what I'll do today is test the voltage on the battery before putting it into the phone to make sure its not dead. Unfortunately, I could not find the stock battery that came with the phone.

M3GAPL3X said:
DocHoliday77,
I opened up the phone yesterday. The power button has no ribbon on it. It's connected to a simple surface mount push button. I tried pushing the button with the screw driver to rule out the actual button not making the proper contact, but it still wouldn't turn on. It still vibrates when I put in the Anker battery though.I think what I'll do today is test the voltage on the battery before putting it into the phone to make sure its not dead. Unfortunately, I could not find the stock battery that came with the phone.
Click to expand...
Click to collapse
I know the button has no cable attached, I meant for you to unplug and reseat all ribbon cables that are there. I think there are 3 or 4....maybe 5. There are disassembly vids you can reference though. As for the power button, it has been known to go bad. We've had it reported quite a few times around here in the past several months. Sometimes just jiggling it, or messing with it a little seems to help, otherwise itd have to be replaced. If you put the battery in, and the phone tries to power on without you pressing power, this is most likely the problem. From what you have said though, I doubt this is your issue. It could simply be memory going bad as well. I have seen a few reports of this. Unfortunately, short of replacing the motherboard, there is no fix for this.
Im, not saying that is the problem btw. Just a possibility.

DocHoliday77 said:
I know the button has no cable attached, I meant for you to unplug and reseat all ribbon cables that are there. I think there are 3 or 4....maybe 5. There are disassembly vids you can reference though. As for the power button, it has been known to go bad. We've had it reported quite a few times around here in the past several months. Sometimes just jiggling it, or messing with it a little seems to help, otherwise itd have to be replaced. If you put the battery in, and the phone tries to power on without you pressing power, this is most likely the problem. From what you have said though, I doubt this is your issue. It could simply be memory going bad as well. I have seen a few reports of this. Unfortunately, short of replacing the motherboard, there is no fix for this.
Im, not saying that is the problem btw. Just a possibility.
Click to expand...
Click to collapse
I ordered a replacement button today. It would be another 'low-hanging fruit' possibility and it was only $3 for the button on eBay. I'll de-solder the old one off and solder the new one on. Will update this thread after doing so. It is a mechanical button, so I agree, it could have messed up some how.

hey even i have nokia x it doent on doesnt vibrate just like total dead what should i do batery is ok some problem while flashing it with me

Update Please
M3GAPL3X said:
I ordered a replacement button today. It would be another 'low-hanging fruit' possibility and it was only $3 for the button on eBay. I'll de-solder the old one off and solder the new one on. Will update this thread after doing so. It is a mechanical button, so I agree, it could have messed up some how.
Click to expand...
Click to collapse
Hi. I have the exact same problem as you had, so I was wondering whether or not this worked?

[Q] HTC ONE (M8) is not starting... :(

Hi,
My uncle gave htc one m8 as a gift to me. He had bought it from Dubai. I have Started the mobile and filled all the personnel information to set up software. After that software update had come and it is downloading the update it is downloading slowly so i went outside i came back to home and checked my phone it was off i thought the charging is over and kept the charging but red led notification is not blinking after that i switched on the phone but phone doesn't start. The next day i went to the HTC authorized service centre and we have expalined the problem to them they said its a major problem but they are not saying the exact problem to us. and also we cannot send to service because it is dubai's model pls help me what do now...... Please help.............

First step would be to try another charger and cable.
If it still won't charge, it's likely the mini USB port or some other hardware issue.

try hard restart by holding the volume up until it restarts (maybe it will work)
do you feel the heat from your device or be in totally dark place do you see your screen bright?

Iloudsan said:
try hard restart by holding the volume up until it restarts (maybe it will work)
do you feel the heat from your device or be in totally dark place do you see your screen bright?
Click to expand...
Click to collapse
i kept charging for 1 hour the red light is blinking some times the red light is being constant by device is heating up back but wont turn i tried with different cables. when i wnt to the service centre they said charge the phone using laptop i tried same thing is reapting

Pls help me guys....

Iloudsan said:
try hard restart by holding the volume up until it restarts (maybe it will work)
Click to expand...
Click to collapse
You need to hold vol up and power for this to work, not just vol up.
---------- Post added at 11:59 AM ---------- Previous post was at 11:58 AM ----------
jayanth.aanala said:
i kept charging for 1 hour the red light is blinking some times the red light is being constant by device is heating up back but wont turn i tried with different cables. when i wnt to the service centre they said charge the phone using laptop i tried same thing is reapting
Click to expand...
Click to collapse
I would suggest keeping it on the wall charger (not connected to PC) for several hours. Then try to power on again, or the button combo I gave above, as well as power+vol down.

redpoint73 said:
You need to hold vol up and power for this to work, not just vol up.
---------- Post added at 11:59 AM ---------- Previous post was at 11:58 AM ----------
I would suggest keeping it on the wall charger (not connected to PC) for several hours. Then try to power on again, or the button combo I gave above, as well as power+vol down.
Click to expand...
Click to collapse
I forgot to mention the power I swallowed it

HTC M8 Doesn't Boot, Red LED Flashing, Not Charging

HTC M8 doesn't boot red LED flashing not charging
Hi,
I have big problems with my HTC M8. It is 11 month old.
I is rooted, has 4.16.401.10 firmware, Android Revolution HD 43.0 and
S-off SunShine.
In the evening I put it on the charger with 61% battery left. The next morning it didn't start up anymore and the red LED was flashing.
The battery didn't charge and so long it doesn't boot up at all, I can't connect it to the PC. It is only shows the big battery sign when I connect it to the charger which disappears some seconds later.
I didn't want to send it to HTC for guarantee, because I couldn't put on stock software.
My lokal handy-doctor changed the battery... nothing!
He changed the USB connection... nothing.
The red LED keeps flashing, the battery doesn't charge, it only becomes warm, I cannot turn it on. I have tried to press the power-volume+ -volume- buttons, nothing.
I think HTC will charge me, if I sent it for guarantee, or does anyone have other experience?
What should I do? Any idea?
Greetz
flottotter

Try holding the power and vol up for a long time, maybe a minute or so, and see if there is any change.

redpoint73 said:
Try holding the power and vol up for a long time, maybe a minute or so, and see if there is any change.
Click to expand...
Click to collapse
That was one of the first things which I tried. It has no effect.

Try power+vol up, and also power+vol down, with and without wall charger connected. I've seen a couple people have luck with that. Otherwise, if it still won't work, its pretty much bricked.
Especially since you've already had a new battery installed, it may be a problem on the mainboard.
flottotter said:
I think HTC will charge me, if I sent it for guarantee
Click to expand...
Click to collapse
Since you've had a 3rd party take apart the phone, replace the battery, and replace the USB port, your warranty is void.

redpoint73 said:
Try power+vol up, and also power+vol down, with and without wall charger connected. I've seen a couple people have luck with that. Otherwise, if it still won't work, its pretty much bricked.
Click to expand...
Click to collapse
I did that so many times. It doesn't help. I think its a hardware problem.

flottotter said:
I think its a hardware problem.
Click to expand...
Click to collapse
As you tried all the things I suggested with no luck, I agree its probably a hardware problem.
This would have been justifiably covered under warranty, since its a hardware problem. And since the screen doesn't come on, they wouldn't have known it was ever bootloader unlocked, custom ROM, etc.
But now that you've had a repair shop open it, it will be obvious to HTC the phone has been opened and they will probably charge you for repair.

Replace the old battery and trash the phone. Send it in under "UH OH Protection"

indiana99 said:
Replace the old battery and trash the phone. Send it in under "UH OH Protection"
Click to expand...
Click to collapse
From what I'm seeing, the M8 is only eligible if purchased after March, 2015 (which the OP did not):
http://www.htc.com/us/uh-oh-protection/eligible-products/

I have the same problem.
Only the red light work when i plug the usb cable to charge the phone.
Some help?

kloriahdez said:
I have the same problem.
Only the red light work when i plug the usb cable to charge the phone.
Some help?
Click to expand...
Click to collapse
This is old, but it might be the solution.
http://forums.androidcentral.com/ht...red-while-charging-rapid-battery-drain-3.html

kloriahdez said:
I have the same problem.
Only the red light work when i plug the usb cable to charge the phone.
Some help?
Click to expand...
Click to collapse
This isn't the "same problem" unless you (like the OP) took it to a repair shop, had them replace the battery and then the USB port? I doubt it.
Posting "I have the same problem" is just lazy, and doesn't give us the proper info for anyone to properly help.
How did this condition come about, did you just find the phone in this condition? Or were you flashing anything or any other actions to cause this condition?
Plug the wall charger (not connected to computer) overnight. Then hold the power and vol up buttons for a minute or 2, and see if there is any change.
Also try a different charger and cable.

redpoint73 said:
This isn't the "same problem" unless you (like the OP) took it to a repair shop, had them replace the battery and then the USB port? I doubt it.
Posting "I have the same problem" is just lazy, and doesn't give us the proper info for anyone to properly help.
How did this condition come about, did you just find the phone in this condition? Or were you flashing anything or any other actions to cause this condition?
Plug the wall charger (not connected to computer) overnight. Then hold the power and vol up buttons for a minute or 2, and see if there is any change.
Also try a different charger and cable.
Click to expand...
Click to collapse
Ok, sorry for the lazy answer.
So, yesterday the phone works fine, when i go to sleep.
Today, the alarm clock sounds, I woke up, and when i take the phone, the screen is black. Therefore, it didn't work.
I used another charger and cables, but don't work.
The S.O is sense stock, only had custom recovery, but I never used.
If i plug it to the computer, isn't recognized.
Maybe, you can know any solution for that?
A lot of times, I try, with power + vol up and power + vol down, for around 20 seconds.

Thanks for all help, but my phone didn't change the red flashing.
I think I have to accept that my phone died the red flashing death. RIP

kloriahdez said:
A lot of times, I try, with power + vol up and power + vol down, for around 20 seconds.
Click to expand...
Click to collapse
I specifically said to hold power + vol up for 1 to 2 minutes. 20 seconds isn't enough in some conditions.
kloriahdez said:
If i plug it to the computer, isn't recognized.
Maybe, you can know any solution for that?
Click to expand...
Click to collapse
Nothing shows up in Device Manager (if you are using PC)? Such as with an exclamation point by it?
No message about Qualcomm drivers?

redpoint73 said:
I specifically said to hold power + vol up for 1 to 2 minutes. 20 seconds isn't enough in some conditions.
Nothing shows up in Device Manager (if you are using PC)? Such as with an exclamation point by it?
No message about Qualcomm drivers?
Click to expand...
Click to collapse
I try again yesterday, hold the 3 buttons of 1-2 minutes. After that, hold power and vol + for the same time and any signals.
If i use my PC, doesn't recognize, didn't install drivers, or something else.

My HTC 10 just died today :(

So my 10 just died today.. what happened was... it still has around 41% battery but I decided to change is already since I will be going out. after 30 minutes I checked the phone but it was turned off and not charging, led is turned off. I am using a Choetech quick charge 3.0 charger with original HTC type-C cable. I already tried some possible fix around the internet but none of them work. So I assumed this is a hardware issue caused by maybe an incompatible charger. Although I use this Choetech charger for over a month already without any issue whatsoever.
My question is.. Which part/s would be possibly damaged of using an incompatible charger? (battery, charging board?). HTC devices are no longer released in my country anymore so no HTC repair services are available. Sending it to country where I bought it for repair might take months so last option I'm thinking is to repair and replace defective parts myself.
Hope someone with HTC hardware expertise will help me...

Maybe you could only ask HTC about this issue, they could have an idea. But, for sure, you won't be able to make it repair with warranty as you used a non-htc charger.
Unfortunatelly, I really don't know about it.
As you had still 41% of charge, there is power in so rather sure the battery is down but what about the rest?? I hope someone can help you more

So it doesn't power on at all, even with holding the power button for 20 secs?
Download mode also?
I would definitely contact htc about getting it replace/repaired...a bit expensive of a device to not use its warranty...which has to be honored.
You used a QC3.0 compatible charger...that is the requirement; OEM is not the requirement.
Unless someone can prove a defective charger is the cause (it's not like OEM equipment can't be defective or break), it would be an assumption made in bad faith.

gortys said:
Maybe you could only ask HTC about this issue, they could have an idea. But, for sure, you won't be able to make it repair with warranty as you used a non-htc charger.
Unfortunatelly, I really don't know about it.
As you had still 41% of charge, there is power in so rather sure the battery is down but what about the rest?? I hope someone can help you more
Click to expand...
Click to collapse
Rolo42 said:
So it doesn't power on at all, even with holding the power button for 20 secs?
Download mode also?
I would definitely contact htc about getting it replace/repaired...a bit expensive of a device to not use its warranty...which has to be honored.
You used a QC3.0 compatible charger...that is the requirement; OEM is not the requirement.
Unless someone can prove a defective charger is the cause (it's not like OEM equipment can't be defective or break), it would be an assumption made in bad faith.
Click to expand...
Click to collapse
Thanks for your replies...
I will try to contact HTC Taiwan. Sure they can help but I am concern on how long the process would take to ship my device to them for repair and send it back to me.
just for info.. this is the charger I used > Choetech
And this cable I used in the office to connect my device to my computer > Choetech cable

gortys said:
Maybe you could only ask HTC about this issue, they could have an idea. But, for sure, you won't be able to make it repair with warranty as you used a non-htc charger.
Unfortunatelly, I really don't know about it.
As you had still 41% of charge, there is power in so rather sure the battery is down but what about the rest?? I hope someone can help you more
Click to expand...
Click to collapse
Incorrect. There is no way for HTC to know what type of charger was used.

side_flip15 said:
Thanks for your replies...
I will try to contact HTC Taiwan. Sure they can help but I am concern on how long the process would take to ship my device to them for repair and send it back to me.
just for info.. this is the charger I used > Choetech
And this cable I used in the office to connect my device to my computer > Choetech cable
Click to expand...
Click to collapse
Yeah, I think that HTC should be a nice option. even if you don't send the phone back to them, they could give helpfull informations. And maybe, ask other users that live in your region if they already had to send a phone back to htc and see with them if the delay is acceptable. As HTC will be thet best for it for you to keep your warranty safe
xunholyx said:
Incorrect. There is no way for HTC to know what type of charger was used.
Click to expand...
Click to collapse
One point for you

side_flip15 said:
Thanks for your replies...
I will try to contact HTC Taiwan. Sure they can help but I am concern on how long the process would take to ship my device to them for repair and send it back to me.
just for info.. this is the charger I used > Choetech
And this cable I used in the office to connect my device to my computer > Choetech cable
Click to expand...
Click to collapse
Their service is actually very fast. The offer an option where they will send you a replacement phone right away and put a hold on your credit card and remove it once the device is in their hands. If you do not choose that option and send the phone in and wait for repairs (which i have done before) it took less than a week.

side_flip15 said:
So my 10 just died today.. what happened was... it still has around 41% battery but I decided to change is already since I will be going out. after 30 minutes I checked the phone but it was turned off and not charging, led is turned off. I am using a Choetech quick charge 3.0 charger with original HTC type-C cable. I already tried some possible fix around the internet but none of them work. So I assumed this is a hardware issue caused by maybe an incompatible charger. Although I use this Choetech charger for over a month already without any issue whatsoever.
My question is.. Which part/s would be possibly damaged of using an incompatible charger? (battery, charging board?). HTC devices are no longer released in my country anymore so no HTC repair services are available. Sending it to country where I bought it for repair might take months so last option I'm thinking is to repair and replace defective parts myself.
Hope someone with HTC hardware expertise will help me...
Click to expand...
Click to collapse
While unplugged did you hold volume up and power for 30 seconds?
Sent from my HTC6545LVW using Tapatalk

dottat said:
While unplugged did you hold volume up and power for 30 seconds?
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
It isn't responding...

side_flip15 said:
It isn't responding...
Click to expand...
Click to collapse
With the 10, try power + vol up + vol down. A bit different than on previous models. The capacitive keys will blink several times, then the phone will reboot. If you need to get to download mode (or bootloader which you can access from download mode), switch to power + vol down immediately after the phone shuts down to reboot.
I had to use this method myself twice today while testing a beta ROM and getting a black screen after the flash.

xunholyx said:
With the 10, try power + vol up + vol down. A bit different than on previous models. The capacitive keys will blink several times, then the phone will reboot. If you need to get to download mode (or bootloader which you can access from download mode), switch to power + vol down immediately after the phone shuts down to reboot.
I had to use this method myself twice today while testing a beta ROM and getting a black screen after the flash.
Click to expand...
Click to collapse
Thanks but I already tried all possible combinations. It does not respond.

side_flip15 said:
Thanks but I already tried all possible combinations. It does not respond.
Click to expand...
Click to collapse
The capacitive buttons don't blink holding down all buttons (vol up and down plus power)? Crappy. It sounds like you've got a hard brick. After my response, I got black screen four more times and was able to get back running. Six times in total. If they are blinking, keep holding them down 'til reboot

The capacitive buttons don't blink holding down all buttons (vol up and down plus power)? Crappy. It sounds like you've got a hard brick. After my response, I got black screen four more times and was able to get back running. Six times in total. If they are blinking, keep holding them down 'til reboot
Click to expand...
Click to collapse
No response at all. It's a hardware issue I think.
Already contacted HTC SEA (Singapore.) They just redirect me to their HTC TW counterpart as my device came from Taiwan. Unfortunately, after days of trying to chat, no response from them until now . Really disappointing!

xunholyx said:
With the 10, try power + vol up + vol down.
Click to expand...
Click to collapse
No! The volume buttons are a rocker and if you hold both of them, you may break the button. There was a case review video that showed this happening (no idea which one; I've watched many).
You only need to press power + one of the volume keys (I don't remember which one, down I think...for download mode) to get the effect you described.
It worked when my phone was comatose from the PC BSODding during an RUU.

Rolo42 said:
No! The volume buttons are a rocker and if you hold both of them, you may break the button. There was a case review video that showed this happening (no idea which one; I've watched many).
You only need to press power + one of the volume keys (I don't remember which one, down I think...for download mode) to get the effect you described.
It worked when my phone was comatose from the PC BSODding during an RUU.
Click to expand...
Click to collapse
Incorrect, but I was too.
Vol up + down + power forces a reboot. I was responding after beers, and didn't realize/notice that he was trying to boot up from a powered down device. That's why I said as soon as it powers off to switch to power + vol down.
It won't break the buttons. It's the way that HTC has made the 10 to force reboot. I don't think they would do that if it would break the volume rocker.
Power + vol down from a powered off state should boot to download mode in the situation he is having.

xunholyx said:
Incorrect, but I was too.
Vol up + down + power forces a reboot. I was responding after beers, and didn't realize/notice that he was trying to boot up from a powered down device. That's why I said as soon as it powers off to switch to power + vol down.
It won't break the buttons. It's the way that HTC has made the 10 to force reboot. I don't think they would do that if it would break the volume rocker.
Power + vol down from a powered off state should boot to download mode in the situation he is having.
Click to expand...
Click to collapse
Tell htc to update their documentation then:
cf. http://www.htc.com/mea-en/support/htc-10/howto/722108.html
HTC 10 not responding?
If HTC 10 does not respond when you touch the screen or press the buttons, you can still restart it.
Press and hold the POWER and VOLUME DOWN buttons for at least 12 seconds. HTC 10 then restarts.
Click to expand...
Click to collapse
And another:
http://www.hardreset.info/devices/htc/htc-10/

Rolo42 said:
Tell htc to update their documentation then:
cf. http://www.htc.com/mea-en/support/htc-10/howto/722108.html
And another:
http://www.hardreset.info/devices/htc/htc-10/
Click to expand...
Click to collapse
And it works. Thanks for that.
When I tried this a few weeks ago when having issues, my phone didn't respond to it. I had to ask in the Venom Beta Hangouts chat what was up. I was told press both vol up and vol down + power, and that did work for me so I stuck with it. Maybe it was a problem with the situation I was in at the time.

Thanks for all your suggestions.. but none of them work.. the device does not respond..