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I wanted to share this in case anyone ever experiences the same problem. I had my Note 4 since it was released in October and didn't have any issues until roughly a week ago. All of a sudden, the phone would not fast charge. Whenever connected to the fast charging adapter, it would detect it and charge, but it would not give the fast charge notification and would charge extremely slowly (8 hours to get a full charge from near empty). In addition, my PCs would no longer be able to access it and the phone would not give the MTP option menu when connected. I tried multiple cables, outlets, fast chargers, and batteries in addition to toggling the fast charge setting, wiping the cache, and performing a factory reset - but nothing helped. I finally called verizon and they sent me a new note 4 and everything was working again.....
Three days passed and the same exact issue occurred again on the replacement phone. This makes me believe that the Samsung charger I have has somehow deteriorated and is now breaking the usb connectivity on the phone. I contacted samsung and am getting a replacement for the charger and will have to get ANOTHER replacement phone from verizon (after they finish processing my first replacement).
So if anyone has a similar issue, I would suggest getting a new charger in addition to the phone replacement so you don't have to go through the entire process again. I could be wrong that the charger caused this, but I can't think of anything else besides the recent lollipop upgrade - but everything was working for several days on lollipop for both phones.
If anyone has ideas on how to fix this, please let me know. I can't return the second phone until the first one is processed so no fast charging or PC connection until then. Thanks
Having exactly the same issues. Let me know if you work it out.
maliciousintent said:
Having exactly the same issues. Let me know if you work it out.
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Same Issues and I have three fast chargers so it is not the charger it is the phone or the 5.0 update.
Mine was not really even charging unless I turned the phone off. I called Verizon and they are sending me a replacement phone overnight. It would not connect to the computer either. I hope this is not a result of fast charging, if so they are gonna get a lot of phone calls
I also have another fast charger which wasn't working... I was thinking that my main charger was breaking the phones USB connectivity and fast charging, but if others are having the same problem then I am wondering if it is something related to the lollipop update. I am replacing the main charger and should have another replacement note 4 come Friday. If it happens again, then I think it points to the lollipop update since both phones had this issues days after lollipop was installed.
I'll let you guys know the outcome
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
graydiggy said:
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
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Well the problem was that all the cables were working and then stopped. When I got the replacement phone they worked and then a few days later the same thing happened again. So something was causing the connection to break completely. I am hoping that the cause was the charger which I am replacing.
Word of advice: if it stops charging normally In ANY way. THROW AWAY THE CHARGER. I made the same mistake and my Note 4 literally lit on fire melting the lower 1/2 inch of my phone and completely melting the charger. It was so hot by the time I was able to yank the cord out both the phone and charger were melted and destroyed and I ended up with three fingers with minor burns. I am lucky it did not happen when I was sleeping with my infant nearby. I now charge my phone only in the day and on a granite counter in case of fire again.
It stopped fast charging. Then I used the charger again and got a message saying "Transferring power to high powered device" then wham 2" flames
Verizon kept claiming it couldnt happen and thought I used a aftermarket charger until I brought the phone and charger to a corporate store and they prompytly replaced both the phone and charger under factory warranty.
I have three samsung original fast chargers and none of them worked plus the fact that the phone could not be connected to any computer I have makes me think it was the phone. I got the new phone today so I guess time will tell. I just can't see three chargers and cables going bad all at the same time. I also did not take the 5.0 update on the new phone.
my replacement phone stopped fast charging and computer will not recognize it now. I used a different cable that was plugged into the fast charge module from Samsung. I guess that is what caused it. They are sending another phone but for C sake if a cable is the reason this happens surely there should be a fix without replacing the phone time after time.
I finally received the new phone from Verizon and I replaced all the cables I was using to make sure this doesn't happen again. Hopefully the charger was the culprit and the problem is over and done with. Hope no one else encounters this as it really was a pain to deal with.
I got my third phone Monday and so far so good. I had a car charger from Verizon plugged into an extender that had 4 plugs in it. When I unplugged my GPS from it I noticed it was very hot. The Verizon Charger was also hot even though nothing was plugged into it. This may have been what caused my issue. It could have overheated. I replaced it with a different brand and tested to make sure it stayed cool when anything was plugged in and have used it all week without issues. The only other thing could have been the USB cable I used the evening before the second phone stopped fast charging so I do not use it either. So if you use a car charger extender check to see if it gets hot when anything is plugged in. BUT, it is scary knowing something like this can kill the USB on this phone.
I have an external Hard-drive that would constantly disconnect and reconnect with the slightest movement of the cord connected to the computer. It even caused my H/D to get corrupted twice requiring re-formatting. But all I had to do to fix it was to squeeze the big connector on the cord a little and tighten it up. Just a thought.
It's been a week since I received my third phone and everything is working perfectly. I can only assume the charger was breaking it and I'm glad the issue is behind me.
So for anyone experiencing this, I suggest contacting Samsung to replace the charger before going to your cell provider to replace the phone
I'm having the same exact problem. My 2nd replacement phone is now doing the same thing as the first one. I have too many scenarios now though and I'm confused as to which it is. I have two Adaptive chargers.. Batteries, phone, or chargers...
As soon as I replaced the charger, I didn't have this issue again. I suggest sending your chargers back to Samsung (or whatever other brand you have) because one of them is breaking the phones
Sent from my Nexus 6 using Tapatalk
I would place my bet on a bad cable. With the higher voltages that fast charge uses going through the danger of arching and sparking is increased especially if there's a poor connection would fry or weld melt metal inside the connector. This could damage the USB port in the phone and cause the phone's USB port to have a bad connection. This bad USB port in the phone could fry the other cables as well leaving you wondering why everything went bad all at once
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
Hi guys
I have the same problem as you ,so what I have to do to solve this issue without replace the phone,
I have rooted 5.1.1 stock rom, If i flash full stock rom 5.1.1 does this help or what?
zediiiii said:
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
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Turns out one out of the three new cables I bought didn't work, and my OEM cable didn't work for fast charging. Swapping for a good cable fixed the issue.
Hi, I bought a moto 360 and have had it for a few months. I normally charge it overnight via the included dock. However, I have started to notice some issues. Sometimes. On the odd occasion my watch will not charge at all in fact the battery would be drained to 0%!! This happens every now and again....I am not sure why it does this. I tried changing the cable to see if it helps but it could be the dock. Please help
dec1153 said:
Hi, I bought a moto 360 and have had it for a few months. I normally charge it overnight via the included dock. However, I have started to notice some issues. Sometimes. On the odd occasion my watch will not charge at all in fact the battery would be drained to 0%!! This happens every now and again....I am not sure why it does this. I tried changing the cable to see if it helps but it could be the dock. Please help
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Hmm what I think is that the adaptor and cable has to be able to support higher amp(maybe around 1.5A) to be able to charge the watch effectively.
Oh right I have a cable charging it at 1.2amps. Not sure what the included charger outputs (it doesn't say)...but could that really be the problem?
Well wireless charging involves travelling through the coils. I guess in order to push the field, a higher current is needed You can try charging your moto 360 having this mind set see if it works.
Massive Problem With Moto
Hey, this is not only your watch, its mostly the case with everyone who lives in a hot place like me in India.
The main problem that isn't allowing the watch to charge, is the room temperature. Turn on air conditioning and then try to charge the watch, It'll charge normally then!
Too Hot as I live in Las Vegas...
I put a small laptop fan cooler under my Moto 360 charger, it has kept the watch cool when charging....
Been using my Moto 360 for months, no problem. Yesterday I was travelling so I used up more battery before going back to the dock than I usually would. I want to say it was down to maybe 10%. Maybe lower.
Threw it on the charging dock. I see the small blue circle, charging, and I walk away. Come back a few minutes later and the screen was off and white LED on charging dock was off. Couldn't do anything to get the white LED back and show that it was charging. I could pick up the watch and use it, but had very low battery. At some point I think it died, and again, I could never charge it.
Got frustrated, left it off the dock (because I read something on a moto support page about leaving it off the dock for 30 minutes?), and went to bed.
This morning, woke up, and put it on the charger. The white LED came on and the watch booted up. At first it shows charging and even says 13%. How that's possible I don't know, but the white LED wouldn't stay on. It would go off, at which point the regular watchface would show up and also the warning about being below 15%. Then a few seconds later the white LED would come back on and I'd get the charging screen. but that would only last a few seconds, then it would go off, and my watch face would show up. I just watched as it did this and you should see from the times the charging screen did pop up that it was actually draining battery (if you believe I was even at 13% this morning, which I don't). After a few minutes of this, the white LED was off and I can't get it back to charge at all. I'm sitting here this morning just as I did last night: watch won't come on and no white LED light on the dock and what looks like no charging.
What is going on here? Again, ZERO problems until this. Now my battery is so low that it shut off and I'm just leaving it on the dock hoping that somehow it is charging, even though the white LED on the dock is not coming on. I know I shouldnt have let my battery get so low before juicing it up, but that doesn't mean I should be sitting here unable to charge up my watch. I really don't think something all of a sudden yesterday happened to my watch and dock.
Anyone have any ideas here? Im on the road, so no qi plate here to test using a different method to charge it up (I have it at home, but I really wanted my watch to use for this trip!). Don't know anyone with a moto 360 either.
Thank you!!
Try a different USB cable/charging brick combination, they could be bad. If this doesn't work, most likely a bad dock.
Well I tried a different cable, no change. Left it sitting on the dock all day, nothing happened. Came home from going out and the charging/not charging is happening now ( and all of a sudden the watch got juice? Makes no sense to me.). I videoed it. Does this video shed any light on the cause? Thanks! I ask because it's hard to believe the dock is bad after no issues for months now.
Video: https://youtu.be/jmMH15ThOwg
Thanks again.
HEHE, same issue mate:
https://drive.google.com/open?id=0B_Qhf7E5ZWBTbW56elNSVUZLR1E
I have sent mine to Motorola twice now for the same problem.
They just sent the watch back to me and I don't get the issue anymore, however they have introduce a new problem for my watch where I can't even use tilt to wake anymore...
Fed up with their repair team, just asked them to replace the watch now because either their repair team has no clue how to fix it or that there is some other fault they cannot find.
pappy97 said:
tagging pappy97
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i have a similar issue. it seems that the craddle connection is not as strong as it used to be. I often times see my watch charge all the way to 100%, and then begin to slowly dwindle down. I have to take the watch off the charger and then place it back in "more securely", and then it would charge again.... anyone else?
i think i figured it out. i had a dual USB wall adapter that both my phone and watch were plugged into. only recently did I get a QI wireless charging pad. it appears that when both devices are charging, the phone took up all of the juice, leaving none for the watch (until the phone reached 100%). when I separated the two into different USB wall plugs, then they both charge up as normal.
hope this helps others.
I'm experiencing this exact same issue right now. I'm leaving it on the dock hoping that it starts to charge at some point. Have you discovered a fix or a possible cause for this issue so far?
I'm having the same issue. Started yesterday afternoon. I have 2 charge cradles and its the same on both so it leads me to believe its not a cradle issue. When I put the watch on the cradle, the charge light will come on for a few seconds and then go back off. After this happens a couple times it just wont come on anymore. Any help would be greatly appreciated.
I have the watch for almost 2 weeks and it never charge full and it loose all its charge in minutes I only used it 2 and it was off charge. Wife wi go home I am tired I like the watch. But I didn't use it I tried everything from the above mentioned proposals but seriously nothing worked I'm from Egypt and I bought online from USA from Nordstrom what should I do
Hi!
I bought my Sony Smartwatch 3 about two months ago. I've always updated the watch and now I'm on the latest build MWD49B.
I don't know precisely when the problem started, but for sure also before updating to the latest build it already showed it.
Basically if the watch is turned off it won't charge and it'll overheat a lot. I mean it maybe charges at an absurd rate, like from 60% to 100% in about 4 hours.
I tried changing charger (1A and 2A) and charging cable, but it doesn't change. It's like stuck in some way. The funny thing is that when it is stuck in this state if I turn it on (with the same chargers and cables) it starts charging fast (normal charging times) and funny enough it gets colder than when it's turned off charging (I mean slightly hot but colder than when it's stuck).
Do any of you has this problem?
Could it be a SW problem too or just HW? I haven't tried to reset it yet, but would rather lose time in resetting it and reinstalling all my stuff than losing time in the RMA process and waiting time to have it repaired, even because thinking of running without it makes me feel already mad!
I also have MWD49B and I'm charging my watch with (AFAIK) a charger which was bundled with Xperia PLAY docking station. Its output is around 500mA. Sometimes I was charging the watch with EP880 charger (output 1,5A) and I was charging it with BlitzWolf charger (output 2,4A). I've never had any problems with overheating and I pretty much never turn off my watch even when charging.
The problem is that some watches (especially the fresh ones from 2014 with glossy grey cap on microUSB port, not the full rubber ones like my watch have) might have faulty battery. If it overheats, charges 4 freaking hours... well it's REALLY long... my 500mA charger charges my watch up to one hour and I have no problems at all...
If you still have warranty, I'd suggest returning the watch, this overheating might be dangerous.
Hi!
Thanks for the answer.
My watch is from an April 2016 batch (written on the box), and it's one of those with the rubber cover on the charging port.
Just to be clear, if I charge the watch when it's ON, I don't have any problem and it is charged in less than one hour, the overheating problem and non-functional charging is present only when the watch is switched off and it is charging.
Me too...
I bought my Sony Smartwatch 3 about one years ago...
Whan I first charge it from PC's USB port , the same problem with you..
I don't know why...even I reset watch , it's the same...
So..I always charge the watch when it's ON...
jackal992 said:
Hi!
Thanks for the answer.
My watch is from an April 2016 batch (written on the box), and it's one of those with the rubber cover on the charging port.
Just to be clear, if I charge the watch when it's ON, I don't have any problem and it is charged in less than one hour, the overheating problem and non-functional charging is present only when the watch is switched off and it is charging.
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I have the same, "new" batch, with rubber cover on USB port.
I'm not sure if I missed some of your text from the original post or you edited it. I'm talking about switching the watch on so it does not overheat.
I've noticed my watch behaves exactly the same! If it's turned off and charging - it's hot like hell and not even fully charged after two hours and if turned on and charging - cold and fully charged after like... one hour.
Strange because on earlier Android Wear builds everything was ok.
Same over here.
But I didn't try charging it while it is running.
But when it's off, it only charges up to 75% and gets insanely hot. Then, when used it drains normally until around 50%. After that, the battery dies within 1-2h
I also never had any issue with the battery before the last update.
zapp_em said:
Same over here.
it drains normally until around 50%. After that, the battery dies within 1-2h
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Sign of dead lithium battery
jackal992 said:
Hi!
I bought my Sony Smartwatch 3 about two months ago. I've always updated the watch and now I'm on the latest build MWD49B.
I don't know precisely when the problem started, but for sure also before updating to the latest build it already showed it.
Basically if the watch is turned off it won't charge and it'll overheat a lot. I mean it maybe charges at an absurd rate, like from 60% to 100% in about 4 hours.
I tried changing charger (1A and 2A) and charging cable, but it doesn't change. It's like stuck in some way. The funny thing is that when it is stuck in this state if I turn it on (with the same chargers and cables) it starts charging fast (normal charging times) and funny enough it gets colder than when it's turned off charging (I mean slightly hot but colder than when it's stuck).
Do any of you has this problem?
Could it be a SW problem too or just HW? I haven't tried to reset it yet, but would rather lose time in resetting it and reinstalling all my stuff than losing time in the RMA process and waiting time to have it repaired, even because thinking of running without it makes me feel already mad!
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Click to collapse
I've had this exact problem. One thing I discovered is the battery will stop charging when it reaches a certain temperature. Try placing a fan to blow directly on it while it's charging. This has worked for me.
Sent from my SM-N920T using Tapatalk
jackal992 said:
Hi!
I bought my Sony Smartwatch 3 about two months ago. I've always updated the watch and now I'm on the latest build MWD49B.
I don't know precisely when the problem started, but for sure also before updating to the latest build it already showed it.
Basically if the watch is turned off it won't charge and it'll overheat a lot. I mean it maybe charges at an absurd rate, like from 60% to 100% in about 4 hours.
I tried changing charger (1A and 2A) and charging cable, but it doesn't change. It's like stuck in some way. The funny thing is that when it is stuck in this state if I turn it on (with the same chargers and cables) it starts charging fast (normal charging times) and funny enough it gets colder than when it's turned off charging (I mean slightly hot but colder than when it's stuck).
Do any of you has this problem?
Could it be a SW problem too or just HW? I haven't tried to reset it yet, but would rather lose time in resetting it and reinstalling all my stuff than losing time in the RMA process and waiting time to have it repaired, even because thinking of running without it makes me feel already mad!
Click to expand...
Click to collapse
Same problem here.
I've got the SW3 of 2015 vintage (it does have a cover over USB - I thought they all did?)
Since updating, if watch is off while charging it gets very hot, charges very slowly and never to 100%.
The solution is simple enough - charge it while OS is running.
If the watch is out of juice: Start charging, let it get enough to boot and then again allow it to complete charging with Android Wear running. Then charges normally (about an hour) and doesn't get hot.
My feeling is this is a software issue too. I'm running M1D63G.
Since we all know batteries don't appreciate getting cooked, I'm wary of leaving it charging for long when off, I'm betting it will cause battery damage eventually.
Conspiracy theorist's might even suggest it's Sony's way of ensuring our SW3 batteries die, so we're ready to update to the SW4 - I'm not that cynical.
Hello everyone, here's the matter don't know where to ask it so this thread is similar...
I have 2 Sony3 watches, one with screen partially broken and the second I got it secondhand with a charging base made by the previous owner.
The watch that came with the charge base it always has the charge icon on screen even if it's not charging, sometimes if i reboot it dissapears but most of times it STAY :/
if i turn off watch vibrates and start "charging" all alone without connecting it so i don't know what to do with that cause it obv drains battery and its never really off...
Second thing, my old watch with broken screen worked well since i plug it into that base.... then is doing the same as the other watch, charging forever without charger seems like the base charge illness has affected my old watch too... XD
So pleaaase anybody know something about this? i've restarted them several times and with pcCompanion and the icon remains maybe a custom rom will solve or is hardware issue?
I am using may sony smart watch 3 for long time and i kept it for some month after then i carry it and begin to charge it but it will only show sony and then will not proceed i kept it again after i carry it i plug the charger and it only vibrate
This watch needs to be recalled or have an emergency firmware update. My smartwatch 3 overheated while plugged in overnight and melted apart. Thankfully it was on a metal computer case and not some paperwork. This annoyance has become a real safety issue. It's a shame because I loved this watch otherwise.
Just a general FYI to all of you, use a USB Port or a charger that charges slow and always turn it on when you charge it.
Our watch is really different compared to anything nowadays. It shouldn't but still charges faster than it (should) be allowed.
My Watch is still with it's first Battery and it holds for at least a day, just be careful
I plugged in my Zuk Z2(plus) into a charger yesterday happened to be a fast charger QC and within about 10 minutes it went up in smoke charger seems fine (cable melted) but the phone now only shows the ZUK logo and switches off,
Doesn't seem to charge either just vibrates, from the looks the charging ports a bit melted, Was lucky it didn't properly catch fire,
Anyhow to the question, I can get to (stock) recovery and I imagine I'll need a new charging port, but anyone know if the motherboard is likely fried too or would I get away with a new charging port on it ? (and obviously never charge with a QC again) .
I had the same thing happen to me. I was charging my ZUK in another room using a Quick Charge 3.0 charger. I went to check on it. There was smoke coming from the charging port (which was scorching hot) and a horrible electrical smell. Phone wouldn't turn on. From what I remember it was just a white LED when pressing the power button, maybe the vibration too. I tried to charge but it wouldn't do anything. Couldn't boot to EDL mode. I thought it was dead.
A few days later, I remember plugging the phone into my laptop (in another attempt to diagnose the problem) and at some point I got distracted and left it plugged in. After about 30 minutes I was suprised to see that it randomly powered on by itself and came back to life. I believe I still had trouble getting it to charge, and that the battery percentage was stuck on 0% when when plugged into the mains. But eventually it all just fixed itself and I have been using the phone for another 2 years without issue. Guess I got lucky.
Sadly it sounds like your phone is a little more damaged that what mine was. I did not have any visible damage, it was just a bad electrical smell that remained for a few weeks or months. I have heard from other people who had this problem and I believe there is a little component on the motherboard that overheats and burns out when trying to use a Quick Charge mains charger. But the phone works fine without it. I know the charging port is fastened to the motherboard so it would probably require soldering.
Example of replacement - Try looking on other sites like AliExpress: https://www.maxbhi.com/charging-connector-for-lenovo-z2-plus-32gb-zuk-z2.html
Don't I remember people hacking "the fast charging chip" off the board to fix this problem? Literally prying the chip off and it sorting this issue out and allegedly the phone working well. Try a search for something like that.
I know this was a common fault with fast chargers killing the phone.