[Q] Laptop won't detect phone! - G2 and Desire Z Q&A, Help & Troubleshooting

Laptop won't detect phone, tried different PCs, different USB cables, and even got the USB port changed but still no luck. When I connect it to my LED TV, the phone says it is connected in USB mode and disk drive option works. However, when connected to laptop, it goes only into charging mode. Downloaded the HTC Sync Manager too but still no detection of the phone whatsoever. Help, pls?

Wich OS do you use? If Windows, what does device manager say?

oscarudy said:
Wich OS do you use? If Windows, what does device manager say?
Click to expand...
Click to collapse
I tried on Windows XP, Windows 7, and Windows 8. The hardware manager says NOTHING, there is no notification when the phone is connected. Although today I tried it on Windows 8.1 pro, and it worked for like a minute. All options worked fine, the disk drive, USB Tethering etc but then it stopped working again.

We are talking about a Desire Z?

oscarudy said:
We are talking about a Desire Z?
Click to expand...
Click to collapse
YES!

Ok, but please specify more info/history. For example: Did you rooted? Which rom do u use, etc?

oscarudy said:
Ok, but please specify more info/history. For example: Did you rooted? Which rom do u use, etc?
Click to expand...
Click to collapse
I bought it off the internet a month back. The guy I got it from said he never rooted it. So, no custom rom or any modding done yet. I'm currently using Ubuntu, this too doesnt detect my phone. And I tried again on my LED TV but the USB Connection was established in like 2 seconds so there's no problem with the port or the cable. What drivers do you use? My phone doesnt even get detected by the HTC Sync.

Related

New rom on phone - USB connection no longer works

I've successfully installed the Open Desire rom on my HTC Desire, but if I try to plug in my phone to my PC I get a windows noise (asif a USB device is connected), but no access to the actual device (e.g. the drive doesnt appear in my computer).
Any ideas on what to do? It was working fine on the same PC before installing a new rom...
Thanks.
Vistrix said:
I've successfully installed the Open Desire rom on my HTC Desire, but if I try to plug in my phone to my PC I get a windows noise (asif a USB device is connected), but no access to the actual device (e.g. the drive doesnt appear in my computer).
Any ideas on what to do? It was working fine on the same PC before installing a new rom...
Thanks.
Click to expand...
Click to collapse
enable usb debugging...
cyron_at said:
enable usb debugging...
Click to expand...
Click to collapse
Its enabled like before... my phone says its in usb debugging mode when I plug it in but theres no device available to select from my computer...
USB brick?
Sent from my Evil Lair using Doomsday Device
Ok I tried plugging into a different PC (which it hasnt been connected to yet), it goes to install the phone USB drivers and then it comes up with "USB Device not Recognised" in windows XP...
Vistrix said:
Ok I tried plugging into a different PC (which it hasnt been connected to yet), it goes to install the phone USB drivers and then it comes up with "USB Device not Recognised" in windows XP...
Click to expand...
Click to collapse
Sounds like the usb brick as mentioned above.
What recovery method did you use? Is your phone seeing the sd card?
I had the same problem, can you install from Market? I fixed the problem by changing the default install location for the apps.
http://forum.xda-developers.com/showthread.php?t=742379
Now I can connect both discdrive mode and htc sync. Latest OTA did this for me.

[Q] Unable to connect moblile to PC HTC DESIRE

Hi,
I have got HTC DESIRE a day back, I am unable to connect my device to pc, when I plug the cable to PC nothing, neither mobile shows any thing nor PC. Also the device dont start charging. to charge I have to turn the devise of, connect the cable to PC it starts charging then, & if I turn the mobile on it still charges but dont connect to PC,
I have android 2.2, I think its the issue with of OS, is there any way I can reinstall the OS again? my device is not rooted,
Please Help me out, Thanx in advance.
Regards
Hi there
i cant sync my desire,pls help,sync program doesnt recognize my phone, windows 7
aliasif2010 said:
Hi,
I have got HTC DESIRE a day back, I am unable to connect my device to pc, when I plug the cable to PC nothing, neither mobile shows any thing nor PC. Also the device dont start charging. to charge I have to turn the devise of, connect the cable to PC it starts charging then, & if I turn the mobile on it still charges but dont connect to PC,
I have android 2.2, I think its the issue with of OS, is there any way I can reinstall the OS again? my device is not rooted,
Please Help me out, Thanx in advance.
Regards
Click to expand...
Click to collapse
The problem wherein the device doesnt charge when connected directly, and starts charging after plugged in while switched off, is not unique to you. I have faced the same issue. However I have been unable to solve it fully. Cynogenmod Rom when installed does not have this issue, and seems to be unique to Sense based Roms.
Have you installed HTC Sync?
If so, try uninstalling all three HTC Software from Windows-HTC Sync, the Driver Setup, and BMP Driver.
Disconnect the phone.
Now reboot the PC.
Reinstall HTC software fully.
Reboot PC again.
Now start up HTC Sync, and now connect the Usb cable.
droidzone said:
The problem wherein the device doesnt charge when connected directly, and starts charging after plugged in while switched off, is not unique to you. I have faced the same issue. However I have been unable to solve it fully. Cynogenmod Rom when installed does not have this issue, and seems to be unique to Sense based Roms.
Have you installed HTC Sync?
If so, try uninstalling all three HTC Software from Windows-HTC Sync, the Driver Setup, and BMP Driver.
Disconnect the phone.
Now reboot the PC.
Reinstall HTC software fully.
Reboot PC again.
Now start up HTC Sync, and now connect the Usb cable.
Click to expand...
Click to collapse
Thanks for your response, Actually I am unable to connect my device to pc, then how can i install any other ROM??
The procedure I have read from the websites require the PC to be connected with the device.
Also I didnt installed three things in my PC to sync, I just installed the HTC sync I downloaded it from the HTC website, Please tell where can I find the other two things.
Also there is an update, I have replaced the cable, Now when I connect the device to the PC, windows 7 shows un known device. But nothing is shown in the Mobile, no notification, & no list to select either "charge only" or "Disc Drive" etc
Thanks for your help
Regards
Hmm this sounds allmost exactly as USB-brick (i had one). Did you buy completely new phone or used one. You say its unrooted? Have you messed with your phone (flashing custom roms etc)?
godina said:
Hmm this sounds allmost exactly as USB-brick (i had one). Did you buy completely new phone or used one. You say its unrooted? Have you messed with your phone (flashing custom roms etc)?
Click to expand...
Click to collapse
No the phone is used one, but used only 2 or 3 days with no any scratch or any mark on it. I would have to replace the USB port of the device??

disc drive does not appear on Win7

Phone and Netbook are connected.
Open Computer, phone does not appear on Windos 7.
Splash01 said:
Phone and Netbook are connected.
Open Computer, phone does not appear on Windos 7.
Click to expand...
Click to collapse
What do you mean by not appear? The pc dosent detect the phone, or it just dosent mount the drives in mycomputer.
Also when you connect the 2 is your phone asking you what type of connection you want?
Drive does not appear in 'computer' on Window 7.
and
my phone does not ask what type of connection i want when phone is connected this netbook.
in phone setting, checked 'ask me'
and Disk drive is selected.
cmlusco said:
What do you mean by not appear? The pc dosent detect the phone, or it just dosent mount the drives in mycomputer.
Also when you connect the 2 is your phone asking you what type of connection you want?
Click to expand...
Click to collapse
Have you tried installing HTC Sync on the net book? Try that, maybe it's a driver issue. Is your phone stock or rooted with a custom Rom?
Have you ever used the cable sucessfully before? Is it a eom one or a cheap knock off? Some cords are charge only. Will different pc recognize the phone? On windows 7 it should install all the drivers automaticly except for the adb driver, which is not needed to use the phone as a disk drive.
my phone is rooted with unrevoked or standalone.
im going to install GB ROM soon.
jackbtha1 said:
Have you tried installing HTC Sync on the net book? Try that, maybe it's a driver issue. Is your phone stock or rooted with a custom Rom?
Click to expand...
Click to collapse
when i rooted this Dinc., usb cable was working,
and
lost cable,
and someone gave me cable, this may be cheap charge only cable...
cmlusco said:
Have you ever used the cable sucessfully before? Is it a eom one or a cheap knock off? Some cords are charge only. Will different pc recognize the phone? On windows 7 it should install all the drivers automaticly except for the adb driver, which is not needed to use the phone as a disk drive.
Click to expand...
Click to collapse
You need to install HTC Sync to get the driver. I had to, and I'm running Win7.
DInc with CyanogenMod 7.0
did u download htc sync from website?
OlafTheOx said:
You need to install HTC Sync to get the driver. I had to, and I'm running Win7.
DInc with CyanogenMod 7.0
Click to expand...
Click to collapse
Yes, downloaded HTC Sync and installed it on the PC.
DInc with CyanogenMod 7.1

My 5X is not showing up in windows at all (drivers are installed correctly)

Hello,
big problem here.
My 5X just stopped showing up on my PC. It used to work fine before, but then stopped a few days ago.
I thought it might be related to the Encryption, so I just wiped everything (internal storage). But still the same problem and now I dont even have an OS installed. It's not even recognized in fastboot mode.
I ordered an USB OTG Adapter now. Hopefully I can push files with an USB stick to the phone then.
Any suggestions how I can make my Windows 10 recognizing the phone again? I also tried different Windows 10 PCs. Its not even showing up in device manager, no sound at all when I plug it in, its just charging...
Keksdroid said:
Hello,
big problem here.
My 5X just stopped showing up on my PC. It used to work fine before, but then stopped a few days ago.
I thought it might be related to the Encryption, so I just wiped everything (internal storage). But still the same problem and now I dont even have an OS installed. It's not even recognized in fastboot mode.
I ordered an USB OTG Adapter now. Hopefully I can push files with an USB stick to the phone then.
Any suggestions how I can make my Windows 10 recognizing the phone again? I also tried different Windows 10 PCs. Its not even showing up in device manager, no sound at all when I plug it in, its just charging...
Click to expand...
Click to collapse
I have a similar problem. My phone shows up in device manager, but I cant access the phone at all and in device manager it says no drivers are installed. Can't seem to install them again. Are you in the beta program and running 7.1.2?
SYRE123 said:
I have a similar problem. My phone shows up in device manager, but I cant access the phone at all and in device manager it says no drivers are installed. Can't seem to install them again. Are you in the beta program and running 7.1.2?
Click to expand...
Click to collapse
Nope, I was running Resurrection Remix N 7.1.1
So I managed to push a ROM to my phone via USB OTG.
I tried 2 different ROMs, all stuck on bootloop. Any idea?
It still doesnt get recognized from my pc.
go to C:\Windows\INF there search for wpdmtp.inf than right click on that file than on install. make sure your phone is connected while performing these steps.P.S C is my drive where windows is installed. idk will that help you or not but at least try and see.
gmp009 said:
go to C:\Windows\INF there search for wpdmtp.inf than right click on that file than on install. make sure your phone is connected while performing these steps.P.S C is my drive where windows is installed. idk will that help you or not but at least try and see.
Click to expand...
Click to collapse
Nope, didnt help But thanks anyway!

Question Phone not connecting via USB

My first Poco F3 is completely unlocked and running a custom rom, still able to connect to PC even now.
I have a second Poco F3 that I was able to originally connect to my PC to debloat, hadn't needed to connect it to a PC till now. Today was the day I could unlock it but when I connect it via USB cable, original or otherwise, no usb options appear on phone and nothing shows on PC. I can use the same cable on my first Poco F3 and everything works fine. I've tried multiple cables, reinstalling drivers, restarting phone and PC, trying a different PC, enabling debugging tools, etc.
Nothing shows in "My Computer"
Nothing shows in Device Manager
No usb options on phone (default is set to File Transfer)
Nothing shows in CMD with "adb devices"
Charging still works
Is there anything I can do to at the very least unlock the bootloader? Or is this not fixable?
long shot... check the usb C port for dirt/dust/fluff blocking connection...
Most probably u debloated an app responsable for media transfer. If u can, revert what u debloated.
Alin45 said:
Most probably u debloated an app responsable for media transfer. If u can, revert what u debloated.
Click to expand...
Click to collapse
Did a factory reset thinking that may have been the case, still no good.
Tried cleaning out the port and still no good either
I still think it's Windows. Please can you try putting Ubuntu (or another Linux distro) on a USB, booting from that, installing platform tools (ADB/fastboot etc) and then running ADB devices. Windows is very finiky sometimes.
Edit: when you plug in your phone to the PC do you get a notification saying charging? Or is there no notification? Also does it start charging the phone?
There is a delay before it begins charging and the charging animation plays but yes it does. But then there is no usb notification. Will try ubuntu and report back
Booting into Ubuntu, before installing platform tools the first phone that I knew worked showed up and showed up in adb devices when platform tools was used. The second still didn't show up, exactly the same as on windows
Try downloading the installed stock miui rom from the update menu in the miui update menu and re-install it on the phone
Unfortunately reinstalling latest package didn't help
Can't think of anything else to suggest. Sorry
If the usb connection continues to be nonexistent, is there any way to at least unlock the bootloader without using the Xiaomi Unlock tool on the PC?
Are you sure the USB cable you're using support transfert file?
Cjayy said:
If the usb connection continues to be nonexistent, is there any way to at least unlock the bootloader without using the Xiaomi Unlock tool on the PC?
Click to expand...
Click to collapse
Nope
Hmmmmm.....strange! I'm running out of ideas....try different USB ports on PC. Maybe it's a faulty USB-C port on phone after all.
do you have a type c usb-otg?
If yes then see if it is detected by the phone
X0PIRAT3 said:
Are you sure the USB cable you're using support transfert file?
Click to expand...
Click to collapse
Yes. Used 4 different cables, 1 of which is the cable that comes with the phone. None work on this phone but do on the first phone.
Alin45 said:
Hmmmmm.....strange! I'm running out of ideas....try different USB ports on PC. Maybe it's a faulty USB-C port on phone after all.
Click to expand...
Click to collapse
Tried different ports across 2 PCs. I'm starting to think it is a faulty port, though it worked fine a week ago.
arifqur said:
do you have a type c usb-otg?
If yes then see if it is detected by the phone
Click to expand...
Click to collapse
I honestly don't know if any of my cables are usb-otg, how would I check?
Try to use this version of Mi FLash Tool (only for drivers) : https://xiaomiflashtool.com/download/xiaomi-flash-tool-20210226
Extract and launch the executable then drivers install
Something like this. You can plug in any usb stick and see if it is detected. Another way to check whether the port on the phone is working for data as well
X0PIRAT3 said:
Try to use this version of Mi FLash Tool (only for drivers) : https://xiaomiflashtool.com/download/xiaomi-flash-tool-20210226
Extract and launch the executable then drivers install
Click to expand...
Click to collapse
Tried this and still no good.
arifqur said:
Something like this. You can plug in any usb stick and see if it is detected. Another way to check whether the port on the phone is working for data as well
Click to expand...
Click to collapse
I don't have anything like this but that reminded me of the usb-c to headphone adapter and that also doesn't work. Sound just plays out of the speakers.
Trying with Android Auto in the car, the car doesn't register a device connecting at all either.
Either the data transfer portion is somehow disabled on the device itself (which I would love to know how to enable it again if that's the case) or it's a damaged usb port. Just strange that it worked a week ago.
Something I forgot to mention, when I went to unlock the bootloader yesterday the phone did not show up anywhere except for in the ADBFastbootTools to debloat the software as a OnePlus device but then never showed up again.
Cjayy said:
Tried this and still no good.
I don't have anything like this but that reminded me of the usb-c to headphone adapter and that also doesn't work. Sound just plays out of the speakers.
Trying with Android Auto in the car, the car doesn't register a device connecting at all either.
Either the data transfer portion is somehow disabled on the device itself (which I would love to know how to enable it again if that's the case) or it's a damaged usb port. Just strange that it worked a week ago.
Something I forgot to mention, when I went to unlock the bootloader yesterday the phone did not show up anywhere except for in the ADBFastbootTools to debloat the software as a OnePlus device but then never showed up again.
Click to expand...
Click to collapse
I have the same problem, did you solve it ? I replaced the usb board of the phone, still not working.

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