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This is happening multiple times a day, randomly.
Ironically, I was at a vzw corporate store today getting a half off extended battery and incipio case, and it happened, i was driving home in the middle of a bluetooth call and it dropped, and while at work it drops every 10 minutes.
What the heck is going on? It even drops at my house, where i have "-93dBm" of 4G service... the notification bars will start at full 4G to none, grayed out.
This is extremely annoying and making my phone "work" a lot, thus killing the battery. It didn't make it through a 12 hour day today being in my pocket about 7/8ths of the time!!
al2x said:
This is happening multiple times a day, randomly.
Ironically, I was at a vzw corporate store today getting a half off extended battery and incipio case, and it happened, i was driving home in the middle of a bluetooth call and it dropped, and while at work it drops every 10 minutes.
What the heck is going on? It even drops at my house, where i have "-93dBm" of 4G service... the notification bars will start at full 4G to none, grayed out.
This is extremely annoying and making my phone "work" a lot, thus killing the battery. It didn't make it through a 12 hour day today being in my pocket about 7/8ths of the time!!
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I just exchanged my Nexus a couple of days ago, because of this exact issue. So far, I haven't had a single random network drop on the new Nexus.
(Tech support suggested going to a VZW store and having them swap the SIM card out, so I did. As soon as I made it back out to my car, the network dropped again. As I was walking into the Target across the street, it dropped again, so I turned around and went back to the VZW store. They swapped the phone out.)
YES. Had no problems until today (at least that I've noticed). Now its not getting any data. I get strong 4G at my house too. Right now its saying I have 3G but its not giving me any data connection despite what the icon says. Might have to take it back
I had no problem until today. This morning the network dropped out suddenly and hasn't come back. Plugging it in, pulling battering, switching all data settings (LTE/3G, roaming, etc) has no effect. I may be taking a trip down to the Verizon store over my lunch break...
There is an issue with Verizon 3G/4G data right now, it seems to be down nationwide.
I live in Arizona / Phoenix and am experiencing the same. I have no data (3g or 4g) and haven't since my commute into work today. It's frustrating. This isn't a Verizon 3G/4G data issue nationwide. My coworker next to me is using a Droid Bionic and has both 3G and 4G working fine. We just loaded up several sites on her phone. I'm starting to get peeved.
iamsupreme said:
I live in Arizona / Phoenix and am experiencing the same. I have no data (3g or 4g) and haven't since my commute into work today. It's frustrating. This isn't a Verizon 3G/4G data issue nationwide. My coworker next to me is using a Droid Bionic and has both 3G and 4G working fine. We just loaded up several sites on her phone. I'm starting to get peeved.
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Yep another co-worker with a verizon phone also has data coverage while mine has been skipping out this morning.
That being said, this is not a scientific poll since 99% of the people posting here have GN phones. Are there any reports of problems in the other forums?
Though several articles, this one being one (http://www.gottabemobile.com/2011/12/28/verizon-suffering-another-nationwide-4g-lte-outage/) are showing that there is, in fact, another nationwide 4g LTE outage. Maybe her Bionic just switches to 3G properly and my Nexus isn't? I changed it from LTE/CDMA to CDMA and powered off and on the radio. No luck.
iamsupreme said:
Though several articles, this one being one (http://www.gottabemobile.com/2011/12/28/verizon-suffering-another-nationwide-4g-lte-outage/) are showing that there is, in fact, another nationwide 4g LTE outage. Maybe her Bionic just switches to 3G properly and my Nexus isn't? I changed it from LTE/CDMA to CDMA and powered off and on the radio. No luck.
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Thanks for that. My data just came back up and it's 3G only now and seems solid. Perhaps Verizon has taken down their LTE network to prevent phones from trying to connect to it until they resolve the problem.
I'm getting a 3G icon when I turn off LTE/CDMA and put it at CDMA only. But actually trying to load anything with data (web, Facebook, YouTube) doesn't work. No connectivity.
Yeah, Droidlife reported on the outage for ALL 4G phones. My Thunderbolt is also affected. This is one of the reasons why my paranoid self is happy that I have two phones: one on T-Mo and one on Verizon.
Called VZ, data down in Miami. Phone is heating up like a mf, good 'cause it's freaking cold here like 68
lioryte said:
Called VZ, data down in Miami. Phone is heating up like a mf, good 'cause it's freaking cold here like 68
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I want to live somewhere where my big problem with the weather is that it's 68 degrees. Anyway, glad to hear it's a network issue and not my phone.
Random signal drops in Baltimore as well. Especially after a phone call. On second phone and still same issue.
Sent from my Galaxy Nexus using Tapatalk
Here in Rhode Island, I lost all signal for about 4 minutes, had 3g for about 5 minutes, then got 4g on and off for about 5-10 minutes.
As of now i'm solid 4g with no disconnect or 3g
its probably because of that 3.7+ MILLION devices activated for christmas
be glad we don't have RIM with a 3 day blackout
Yeah, and the problem with the GNex is that, unlike other phones, it doesn't seem to have a "no 4g, only 3g" capability, so when 4G goes down, we have no data whatsoever. Older phones that can switch LTE off are able to hook onto 3G.
SomeGuyDude said:
Yeah, and the problem with the GNex is that, unlike other phones, it doesn't seem to have a "no 4g, only 3g" capability, so when 4G goes down, we have no data whatsoever. Older phones that can switch LTE off are able to hook onto 3G.
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Very very much untrue.
Sent from my Galaxy Nexus
SomeGuyDude said:
Yeah, and the problem with the GNex is that, unlike other phones, it doesn't seem to have a "no 4g, only 3g" capability, so when 4G goes down, we have no data whatsoever. Older phones that can switch LTE off are able to hook onto 3G.
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Settings > More... > Mobile networks > Network Mode > Select CDMA (default is LTE/CDMA) > Profit
its a nationwide issue affecting SOME LTE Verizon users.
http://www.droid-life.com/2011/12/28/verizon-4g-lte-nationwide-data-outage-happening-once-again/
I was in a costco this afternoon and it wasn't working. I originally assumed it was the metal building. Nope, Verizon's network again.
Hey everyone!
I was wondering if anyone else is having the problem where if you toggled your 4g to turn it off, you would lose all data entirely? I currently running winner's kang-cm9 and when I try to turn off 4g through the toggle or through the settings, I only get gray signal bars. I'm assuming I should still have 3g after turning off 4g. Is this someone that everyone is experience or is it my phone?
I'm having a similar issue (stock ROM). I notice it every morning when I leave for work. I leave my place and wifi disconnects (lack of signal). Since I don't have LTE outside, it seems like it try's over and over to obtain LTE signal. LTE is spotty in my area, so it will go in and out. However, 3G sometimes fails to connect and I sit there without any signal. It's incredibly frustrating...
Last night I just flashed to Apex ROM/Kernel. This morning I waited for my car to warm up a little bit and by the time i plugged in my phone, it had a 3g connection. I will be continuing to look out for this, but I have been able to replicate the issue in my first paragraph over and over again... something is definitely wrong with the radio on our phone (CDMA).
Oh that happens to me a lot too because I get bad 4g in my area so a lot of times when its switching back and forth I lose data for a while.
The problem I'm having is that I would try to disable LTE/4g to save battery but would end up losing all data (Only calls and text work). On my friends thunderbolt he was able to disable 4g and retain his 3g data. As for me, I lose all data and I have to restart to regain data again when I try to disable 4g data
Sent from my Galaxy Nexus using Tapatalk
Shooshi said:
Oh that happens to me a lot too because I get bad 4g in my area so a lot of times when its switching back and forth I lose data for a while.
The problem I'm having is that I would try to disable LTE/4g to save battery but would end up losing all data (Only calls and text work). On my friends thunderbolt he was able to disable 4g and retain his 3g data. As for me, I lose all data and I have to restart to regain data again when I try to disable 4g data
Sent from my Galaxy Nexus using Tapatalk
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That's an interesting point. I was wondering how the other LTE VZ phones handled this situation... I think VZ/Google needs to address this in a fix ASAP.
I work in a largish company in Seattle area. We have ~5000 engineers working in the area and I posted the same question since my Verizon GNexus would completely lose all mobile data for hours at a time every 3-4 days. From what the results I got, they said that in our area they are all seeing those problems and they had different devices. I got responses from OG Droid, Droid Charge, GNexus, DroidX2, Thunderbolt.
I've been seriously considering returning my phone since this is clearly a verizon data network issue which is not limited to LTE as their press releases would have you believe.
caslca said:
I work in a largish company in Seattle area. We have ~5000 engineers working in the area and I posted the same question since my Verizon GNexus would completely lose all mobile data for hours at a time every 3-4 days. From what the results I got, they said that in our area they are all seeing those problems and they had different devices. I got responses from OG Droid, Droid Charge, GNexus, DroidX2, Thunderbolt.
I've been seriously considering returning my phone since this is clearly a verizon data network issue which is not limited to LTE as their press releases would have you believe.
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Well see, i can get data if i toggle airplane mode or cdma to cdma/LTE. it takes me forcing the phone to start looking for 3g instead of LTE.
Very serious issue. Slow reconnects on a toggle that should be unobtrusive between 4g-3g. I suffer from the same issue.
What's worse. The reception in general is terrible. And dropping from 4g to 3g ..the phone either never reestablishes 4g or take.....a. VERY long time. Like, 10-15 minutes. Unbelievable
I'm trying desperately to get google to be aware of this and I'm PRAYYYIINNGG this is a software issue.
P.s this is my third nexus... so I believe this is everyone
Sent from my Galaxy Nexus using xda premium
Yep... I have two other friends with this issue as well. I just got off the phone with Verizon, and they acknowledged the data connectivity issues... they said an update is in the works and is tentatively sometime Jan/February.... for the record, i'm on 4.0.3 (axi0m rom); not that it should matter ...
What I'm seeing is similar but sounds like it might be slightly different. I have a thread on it here:
http://forum.xda-developers.com/showthread.php?p=21352288
I'm not sure if what I'm describing there is "normal" and the thing they are working on an update to address or if I have a bad radio/phone. Any thoughts?
In my case, it will go: 4G->no_data->4G in the span of about 30 seconds or so. The 4G indicator will still show for a few seconds but I'll get "no connection" kind of messages. Then I get just a solid gray triangle. About 30 seconds later, I see the bars, then the 4G indicator, then the bars turn blue.
Anyone else seeing this? This happened to the phone before this which I swapped due to this problem. What are the chances I got 2 bad ones in a row? Or is it just a similar issue to what you all are describing?
Hey everyone!
I have a stock M8 with T-Mobile and I live in LA. I'm new to T-Mobile so I wanted to ask if this is normal.
My phone will lose data connectivity but the 4G LTE sign will stay on. Spotify will stop playing, Speedtest won't work, but the phone keeps telling me I have 4G LTE.
This happens a lot especially when driving, but today it happened while I was in the drive-through of a fast food place. I had barely moved and yet data was working fine at first, then suddenly "poof" nothing works anymore cause no internet, but the phone insists I have 4G LTE.
Usually turning data off and then on fixes it but not always.
Could it be an issue of switching towers? But then wouldn't my signal drop completely? Why does only data stop?
Anyone else having this issue or do I have a lemon phone I should return?
if you are jumping from tower to tower it may not relay properly. Call tmo and tell them to do a signal refresh. call from a different phone.
Do you have power saving mode on? The reason I ask this is bc it will turn your data connection off when your screen locks.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I feel your edge
Same here ,
Ever since I bought the m8 it happens to me time to time.
Ive tried dis n reconnect the mobile data or go on airplain mode, but sometimes reboot is quicker.
Hope HTC publish a bug fixed firmware soon
Its a provisioning issue on the towers people you need to call tmo...
This was happening all the time to me on my Note 3 which Is why I upgraded to the M8. Just got it last night and it's happened once. Also, the signal isn't as strong. My Note would hold a lte connection with barely 1 bar. The m8 not so much. Likes to switch between 2g, 4g and lte.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
drksilenc said:
if you are jumping from tower to tower it may not relay properly. Call tmo and tell them to do a signal refresh. call from a different phone.
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I took your advice and did it. Let's see what happens.
Thanks for the help!
cainman said:
I took your advice and did it. Let's see what happens.
Thanks for the help!
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Did it work? I also just got T-Mobile and live in LA and it happens to me as well. I have a Nexus 5 though.
ainjobizz said:
Did it work? I also just got T-Mobile and live in LA and it happens to me as well. I have a Nexus 5 though.
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It was fine for a couple of days. Today however I had to wait in the car for 1.5 hours for something and was playing Spotify.
Didn't move for that entire period. For an hour it worked fine, then suddenly it did this again where it wasn't receiving data and yet the 4G LTE sign was on screen.
So I guess it didn't really help. I turned data off and on and it restored it, but still... that's not cool.
cainman said:
It was fine for a couple of days. Today however I had to wait in the car for 1.5 hours for something and was playing Spotify.
Didn't move for that entire period. For an hour it worked fine, then suddenly it did this again where it wasn't receiving data and yet the 4G LTE sign was on screen.
So I guess it didn't really help. I turned data off and on and it restored it, but still... that's not cool.
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Yeah same here. It happens in my house when I'm using my phone in bed and just loses data but it still says LTE and have to either turn off and on data or reset my phone.
Also on my way to work today I was using Spotify the entire drive, which is about 45 minutes, and never lost data but on the way back it lost it about twice. It sucks and hopefully there's a fix of some sort.
Sent from my Nexus 5 using Tapatalk
I think is not phone problem
tmobile signal issue
my z1 and htc m8 sometime both have this kind of issue
they both show I still have lte icon but just can't connect to network
and sometime you must wait like 1-2 mins to reconnect to network
I have had my M8 for a week and have not experienced any issue with data loss. I am in Miami, Fl. If anything I get way better LTE speeds than I have had with any of my last phones( S4, G2, Iphone 5S)
Same issue with my M8.
Full bars LTE signal and sometimes data just stops working. Need to reboot the phone to get it working again. Was thinking about exchanging the phone but it seems like a software glitch...
Dan37tz said:
Same issue with my M8.
Full bars LTE signal and sometimes data just stops working. Need to reboot the phone to get it working again. Was thinking about exchanging the phone but it seems like a software glitch...
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I don't have this issue but I do have terrible speeds in south Atlanta.
3-5 bars in my home, and download speeds are from 3-6 Mbps down and uplad from 2-3Mbps up even with LTE. I get much better performance on HSPA+
LTE pings are half that of HSPA though
Just to add on here, in my experience this has more to do with the area and likely the towers supporting that area then software or hardware. Another possibility is T Mobile's network in LA is not 100% compatible with HTC is new radio firmware yet. If that's the case some tweaking by t-mobile on the backend would fix this issue straight away.
The reason I say this is because in Las Vegas, Nevada I never have any problem with LTE losing connection, however, this last week I was in Long Beach, CA (LA County) and constantly had loss of data connection while the phone would still displaying a full 5 bar 4G LTE connection.
Reboot or switching to airplane mode would fix it, however, it got to be so bad and happened so regularly, I eventually stopped using LTE entirely while there. The HSPA+ "4G" connection there was still producing around 10 megabits per second download which was more than enough. So, while there I switched off LTE and had no more issues with data connection dropping.
Long story short clearly seems to be an issue with T Mobile Lte Towers in the greater Los Angeles area. Possibly its an issue in other areas as well.
Behold_this said:
Just to add on here, in my experience this has more to do with the area and likely the towers supporting that area then software or hardware. Another possibility is T Mobile's network in LA is not 100% compatible with HTC is new radio firmware yet. If that's the case some tweaking by t-mobile on the backend would fix this issue straight away.
The reason I say this is because in Las Vegas, Nevada I never have any problem with LTE losing connection, however, this last week I was in Long Beach, CA (LA County) and constantly had loss of data connection while the phone would still displaying a full 5 bar 4G LTE connection.
Reboot or switching to airplane mode would fix it, however, it got to be so bad and happened so regularly, I eventually stopped using LTE entirely while there. The HSPA+ "4G" connection there was still producing around 10 megabits per second download which was more than enough. So, while there I switched off LTE and had no more issues with data connection dropping.
Long story short clearly seems to be an issue with T Mobile Lte Towers in the greater Los Angeles area. Possibly its an issue in other areas as well.
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Happening here in South Houston too, but i am using a VZW M8 with Tmo.
I also have this issue, but I'm on AT&T and missing some bands that I need, so I was figuring it was that.
I had a galaxy s5 and had same issue.
So i know it's not the phone
Sent from my HTC One_M8 using XDA
Has anyone found a solution to this problem yet? My HTC One M8 has been losing data connectivity ever since I purchased it last month. It will say I have 4G LTE but I will loose data connection regardless. It's a nuisance. I never had that problem with the M7. My camera on the M7 got a purple haze so T-Mobile replaced it with a refurbished M7. It was the worst thing I could've done. The refurbished M7 would freeze and reboot a lot, until it finally got stuck in a boot loop and I lost all my photos, videos, and files. Would not go into recovery. Then T-Mobile sent me a plastic Samsung S4 as a replacement for that because they were out of the M7. The new M8 has been working pretty well except for the annoying data connection loss everyday. I have to activate then deactivate airplane mode to obtain data connection again. Only other time I ever had this happen was with a certain nighyly rom I put on my HTC HD2, but that was rooted, this is a stock phone, I never expected to have a data connection problem with a stock rom.
I had this problem for ages with straight talk with my old phone just before I bought my M8. Exactly the same issue in that my data would seemingly just cut out randomly after a bit then come back later(switching off/on and/or in and out of airplane would restore it).
In my case, it turned out to be my data settings. I played around with different settings one night and found that different settings finally got rid of the problem for me. Your mileage may vary, but it's an easy enough thing to try.
Hi all,
Is anyone else experiencing terrible signal on Three UK? My dad just got his G3 and compared to his Nokia 925 signal on Three is atrocious, and seems to drop in an out constantly?
Anyone else experiencing the same?
Not on 3 but I'm on ee (T-Mobile) and I have some prob outs at times that I found has been bit strange but most the time I have great signal.
I am on Three, had no signal concerns at all except in areas of weak signal. The phone doesn't seem great at maintaining a connection when signal is weak, whereas other phones might stay with 1 bar this drops to none, but otherwise signal is as good as can be expected.
No problems here
Sent from my LG-F400L
I have had this problem on 3 UK. I found that going into network settings and choosing the network mode without LTE stopped it from happening! Any idea why this may be anyone? Do we have defective units?
Matt
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
Lennyuk said:
The g3 is just very slow at finding signal when its lost signal - what is happening is you are losing signal (even if just a split second), any other phone would probably instantly reconnect but the G3 seems slow - this is all software based (well, radio firmware) and can be fixed (and word on the street is that it will be fixed in the next, August, release).
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Thanks for the info, I won't be sending this off any time soon then! Also thanks for your unroot and chromecast volume fix guides they have been very helpful.
Wouldn't enabling fast dormancy help to find the signal quicker if it loses it?
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
stigslim said:
I have also seem a connection problem on three in the UK. I figured switching off lte stopped it happening so much but then again I get 4G free and three tell me I have good signal strength for it so it seems silly to turn it off. Having said that I haven't seen it pop up once yet. Anybody tell me what the signal icons are on the G3, I have only had H so far? Cheers
Sent from my LG-D855 using XDA Free mobile app
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I haven't seen the 4g logo yet either as I live away from any LTE areas, I've seen H and H+, 4g will show up as either LTE or a 4g symbol so I assume that your phone isn't connected to LTE/4g if you haven't seen either of those
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
Enable fast dormancy for the 3 network. 4G works great on 3 in cities where it is supported.
How to enable fast dormancy? Website gives my area a good signal. I don't even get H+ which I did with my galaxy s3.
stigslim said:
Yep that's what I figured. Tweeted three cs but didn't seem to get much help. Thought maybe it's because I'm a SIM only customer. But I have checked there website and to all intents I should be connecting. 4G is good on my area. Not sure what else to try?
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Click to collapse
Have you tried the options when you enter 3845#*855# into the phone ? I had to use this as I was not getting LTE. See here for more info http://forum.xda-developers.com/lg-g3/general/mod-root-activate-lte-g3-t2819387
The option its already in my network settings menu and switched on. Are these different? Just can't put my finger on it.
I am having the same issue with my LG G3 on Three, the signal is much worse than my galaxy S3. Drops out randomly in my house and then takes ages to get a signal again.
Wondering whether to send it back our not as a phone with bad reception is kind of pointless! Anything perhaps fixable with a new firmware for the radio?
Yep exact same issues. Hoping it's not the phone (bought it myself not from three) really like it and Up to now three was great ? gutted.
It seems the phone either had really good or really bad reception. In poor area's it's quite flaky and can drop out easily when moving between rooms or even how you hold it.
If the reception is good you can get some great speeds on 4G though. Hoping they fix the issues with low signal strength soon as it's quite annoying.
Had a text from three saying they were going to fix my issue within the next seven days. Not picked up a 4g signal at all yet. So watch this space.
I also had problems with signal. I got a replacement SIM & that seems to have improved matters.
Anyone else on the ATT G4 having problems with LTE connectivity? In areas where I'd usually get 5 bars of LTE service, a majority of the time I get 2 or 3 bars of Edge service. Putting it into airplane mode and back out doesn't help, turning mobile data on and off doesn't help, and neither does removing the SIM card (and reseting the phone in the process). It seems to come and go whenever it wants to.
Sent from my LG-H810 using Tapatalk
All I can guess is, it's probably just the ATT network itself. They did some upgrades around here a while once Cspire started hyping their fiber optic network and I noticed on my older phone that in areas where I used to get 3G I was stuck getting edge. Even with my G4 I can park in perfect view of a known ATT tower and it'll hit 4G and within a minute be down to 3G - same with strength. Get 5 bars, don't move, no data, no call, and it'll drop down to no bars but still connected and bounce around, usually settling at 2 or 3. Even though ATT says they have full LTE out here I rarely actually see the LTE logo display in the status bar.
I've been using OpenSignal to try to map out coverage areas though, been pretty handy in finding towers and chasing stronger signal
Hi sir
I m using lg g4 h810 AT&T it was working well one day i put a memory card in it signal disappear never came go to software and hardware experts but nobody has solved my problem all other functions of cell phone working properly