[Q] Problem with charging - G3 Q&A, Help & Troubleshooting

Hi, My D855 need 4 houres to full charge, other people tell me they dont need more than 2 houres for a full charge. I use the charger and usb cable from G3.
Some one have idee of what to do or to try?
PS sorry for my pour english...

No need to apologize.
The standard things to try are to use a different USB cable between the charger and phone, and if that doesn't work try a different charger. Any micro USB charger can be used safely.
If neither of those things help, then take a look at what's using battery on your phone, and see if there's some app or process that's running out of control. If you haven't already, shut the phone off and then restart it. That should stop, at least temporarily any out of control processes. Also see if it charges faster with the phone turned off.

I change the cable and I think it works well now.
Thank for your help

Related

USB not powerful enough to charge?

Anyone else having this problem. When I have my TMOUS TP2 hooked up to USB I keep getting told it's not getting enough power to charge.
Interesting. Is the USB plugged into a USB hub or straight into a computer? I can charge mine via USB when its straight into the computer. I'll try with hub a second to see if there is a difference.
Edit-
No, I cant. When plugged into a 4-port USB hub, I also cannot charge. I'm using some generic nonsense hub, dunno if a higher quality one (or one that also plugs into the wall for juice) might make a difference
Yes!
Many laptops are not powerful enough to charge the TP2. Also many hubs will divide the power between the ports.
A standard USB port will give you about 1A and the above mentioned gives you typically less than 1/2A.
Putting TP2 in standby will help if on a weak port, but that makes no sense, cause then you can use the charger.
It's directly in to my PC.. weird.
I got the "not enough power" USB warning when plugged into my laptop...but not right away -- it had been plugged in for 30-60 minutes or so.
I have not received that warning when plugged into the USB port of a full-power-desktop PC, even when plugged in for hours.
I try to remember to bring the ac adapter that came with my TP2 when I'm going to be away from home for a while so I don't have to depend on USB-power from a computer.
I charged off a 0.5A power source (the most you'll get out of a standard USB port), but the device was turned off. Took about 3.5 hours to fully charge it.
Did you have anything like wifi, gps, etc turned on at the time?
how much power is left on the phone? IIRC, if its too low, your phone will not charge through USB & you need the AC adapter.
There are "powered" and "unpowered" USB ports. The "unpowered" ones just basically carry enough current to carry signals, but not actually power a device. The "powered" ones carry enough current to charge a device.
Many laptops are "unpowered" ports, although I think that trend is changing. Most desktops I would assume are "powered".
I personally only power my phone on one of two official chargers I have, although if I'm in the car I'll use a third party adaptor there.
I don't know if the TP2 is any different than the Tilt in regards to charging, but I'd assume very similar.... Perhaps I'll have the TP2 soon, I've finally gotten ATT to let me have an early upgrade but haven't found the actual phone yet.
I have a 5v 1A car charger. When in the car if I am using Pocket Player, and my GPS program at the same time I will get the message that:
"there is not enough current to properly charge the device. Please should shut down unneeded programs." or something like that...
And sure enough, my phone will die if left like this. It won't charge, even though it shows that it is... curious.
Could it be the cable is not allowing enough current? I am using an older cable in the car, as I have my TP2 supplied cable on my computer....I am going to try swapping these 2 cables tomorrow and see what happens.
I've had my Sprint TP2 for 12 days now and experienced this problem once. I was plugged directly to my PC via the USB port. I believe my battery was at about 30% so I disconnected it and used the travel charger for awhile and plugged it back into the PC USB port. So far that's the only time it's happened.
Might be the cable!
cameraddict said:
Could it be the cable is not allowing enough current? I am using an older cable in the car, as I have my TP2 supplied cable on my computer....I am going to try swapping these 2 cables tomorrow and see what happens.
Click to expand...
Click to collapse
Hello,
I had exactly the same problem and found out it WAS the USB cable - the one used couldn't offer more than 300mA to the phone, even if connected to orriginal HTC AC adapter. After changing the cable, the 1A car charger gives the same mA as the AC adapter (checked with nuePower - http://www.nuerom.com/BlogEngine/page/nuePowernueBattery.aspx)
Radu
nradu:
Thanks for the info.. I haven't driven anywhere since I posted that! I will be in the next day or so... glad to know the answer is simple.
I too, just downloaded the NuePower program. Will be installing this as well. Did you by chance have the chainfire 1% battery cab installed? If so, did you unistall it first? Wondering if there will be a conflict between the 2.
cameraddict said:
Did you by chance have the chainfire 1% battery cab installed? If so, did you unistall it first? Wondering if there will be a conflict between the 2.
Click to expand...
Click to collapse
Hi,
Yes, I have chainfire's cab, I didn't uninstall it before installing NuePower (btw, I have tried once to uninstall it and after a soft reset, the 1% info was still there). the only bug I saw was when pressing the OK button in NuePower - sometimes phone hungs or runs very very slowly. Best is to use it only to test the cables and uninstall it. and don't press OK button, just minimize it with End Key or do a soft reset if handy.
Mine does the same thing lol
I get the same thing, i think they should make these devices use even more power.
Don't know if will help, but last night I was in my car using Live Search for GPS purposes. The battery was low on the phone, so I plugged it in. The phone told me that the source was not strong enough to charge the phone and to try shutting down some apps. I assumed that it was because the GPS was still active, although I really don't know because I didn't bother testing that theory, as I was just around the corner from my house. (No jokes about using the GPS to get home, please. )
Anyway, when I got home, I plugged into my laptop (which was running on AC power) using the cable that came with my XV6800. Note that the cable is always connected to my laptop via a cheap USB hub. I experienced no problems.

Problems with A/C charging please help!

Ok, I've searched for a couple of hours with no luck, so please don't kill me if the answer is already out there.
I plugged my phone into the pc and transferred a couple of files, nothing malicious. Now, when I plugged it back into the A/C adapter that came with the phone, it won't charge. I tried it again on the pc and it charges that way. I tried my girls Epic charger (with the A/C adapter that it came with) and it started charging...for about a minute. Now that one doesn't work with the adapter either, only the pc. Does anyone know what the deal is? I need my phone for work, as I am in the car all day, but I am afraid to use the car charger because I fear that will stop working as well.
Please help if u can. If u have any questions, please ask. Thank you very very much!
Sent from my G2
Anyone? Im kind of desperate here
Sent from my G2
Kind of an odd problem, and I don't have specific knowledge of it. But just some random ideas ("couldn't hurt" type stuff): have you tried powering the phone off, than on again? Or try taking out the battery and putting it back, making sure its firmly seated, and all contacts are touching?
Thanks for replying. Thankfully, my phone accepted a charge from the car charger. I did try a battery pull and reboot.
I found out the hard way that whatever happened also screwed up some settings...for example, the phone did not vibrate when the alarm went off this morning. I went jn and manually changed stuff back to my settings.
So basically, I can charge the phone with its original usb on a computer, but it won't work when plugged into the AC adapter. I can use the usb/ac adapter from the Epic (yesterday I thought I couldn't...that was my mistake). Essentially it seems like the usb or phone itself damaged the adapter, so it will no longer work. Problem is, I don't know if it will happen again. I'm toying with just contacting tmo and getting the phone replaced, but I don't know if they will send a new one (I got my phone in october, a couple of weeks after released)
Sent from my G2
brian314g said:
Ok, I've searched for a couple of hours with no luck, so please don't kill me if the answer is already out there.
I plugged my phone into the pc and transferred a couple of files, nothing malicious. Now, when I plugged it back into the A/C adapter that came with the phone, it won't charge. I tried it again on the pc and it charges that way. I tried my girls Epic charger (with the A/C adapter that it came with) and it started charging...for about a minute. Now that one doesn't work with the adapter either, only the pc. Does anyone know what the deal is? I need my phone for work, as I am in the car all day, but I am afraid to use the car charger because I fear that will stop working as well.
Please help if u can. If u have any questions, please ask. Thank you very very much!
Sent from my G2
Click to expand...
Click to collapse
Have you tried using your charger to charge a different phone? It might be possible that your AC charger is busted?
rand0m_insanity said:
Have you tried using your charger to charge a different phone? It might be possible that your AC charger is busted?
Click to expand...
Click to collapse
That's what I'm thinking. Its pretty unusual for a phone to accept a USB charge and not an AC one (the reverse seems the more typical problem). And especially if a charger for a different phone works.
I'd ask T-Mobile for a new charger, and go from there.
Thanks again for the replies, I really appreciate it. Yeah, I tried using the ac adapter with the Epic, using both usb cords, all with no luck. I just don't know how this happened. Plugged into the computer, then into the ac charger (like a hundred times before) and it kills the ac charger? Weird, and I'm worried about it happening with a new charger...I'm still under warranty, does tmo send new or refurb phones as replacements, I wonder...lol. thanks again!
Sent from my G2

Phone doesn't charge

Hi everyone!
When I connect my phone to the charger, it doesn't always start to charge the battery. Only about every 10th time it succeeds.
I tried 3 differnd usb cables, all original sony. It's the same with all of them.
I tried to move the cable in the phone, but it's stable. Also if it charges, I can't stopnit by moving the cable.
For me it looks like a software error, as if the phone doesn't allow to charge.
Does anyone have the same problems?
Any idea how to solve this (in best case without wiping the phone)?
Thank you in advance!
This is a recent problem or have you always had it? You think it's software so does it do it with different roms, or have you tried? I read somewhere the usb port on the phone becomes faulty easily, this seems more your cause, if your certain it's not the cable.
Not Charging as Well
My ZL is not charging as well i plug the AC charger and it gets bootloop.
It stop bootlooping after 1 hour and show the charging icon, but it does not charge.
Do you guys think it is the baterry or some issue with the power management.
I tryed to Charge the baterry with and old Universal Battery charger it hold a little power.
The Cell works when i turn it on with the wall charger but show only 1% of battery
Please guys help me with that.
ham5 said:
This is a recent problem or have you always had it? You think it's software so does it do it with different roms, or have you tried? I read somewhere the usb port on the phone becomes faulty easily, this seems more your cause, if your certain it's not the cable.
Click to expand...
Click to collapse
I don't think it's a hardware problem. I used 3 different cables, all original sony. Sometimes they work, sometimes not. I'm using USB otg a lot (got my videos and some mp3 on a stick), never had problems with usb connection.
I didn't have those problems for a long time, but I don't remember any special apps I installed in the last few weeks.
Didn't try any custom roms yet, I'm very satisfied with my current setup (except for the charging problem ). I'm using latest stock with google crap and bloatware uninstalled.
Hopefully the lollipop update is coming soon. If it's not too buggy I will give it a try.

USB C just charging on one end when turned on

Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
jcipactli said:
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
Click to expand...
Click to collapse
Have you tried a different cable?
lampel said:
Have you tried a different cable?
Click to expand...
Click to collapse
I've tried with different cables and different chargers. It seems to be an intermitent problem
jcipactli said:
I've tried with different cables and different chargers. It seems to be an intermitent problem
Click to expand...
Click to collapse
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
purple patch said:
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
Click to expand...
Click to collapse
I think the problem was the cable I was using, after a while it started doing some crazy stuff like saying that I was not using a powerful enough charger. After I changed it everything is working like a charm
I'm experiencing similar problems, but this happened to me after my phone totally discharged, i repost my experience:
Hi guys! i'm occuring in a big problem, i was wondering if anyone of you had this experience with this or others phones, two days ago my htc 10 was totally without battery and died, so i put it on charge, but nothing happens, no led on, if i try to power on, no signs of life, unable to make it boot, even after hours of charge, i noticed that the phone anche the charger were cold, instead of hot like it should.... but after hours, even without led indicator on, i trying to recover it, with surprise, it was hot, i tryed to power on, no signs, i tryed combination of power button and volume buttons and it booted into dowload mode, and after a millisecond it re-died, and booted normally with 65% battery. BTW from that point the phone is unable to charge if i plug the cable into it, nothing happens, but if i put the cable, when is off, it charges even after boot, i tryed to recalibrate battery but nothing happens....
today, one day later, it seems the things are getting better, i'am able to charge it without having to put the phone off, but i always got the message that the charge is slow.
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Q1qsxez
Sq
dladz said:
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Click to expand...
Click to collapse
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
htctouchelfin said:
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
Click to expand...
Click to collapse
If you can reverse the modifications you've done to it I'd be tempted to say take it back to htc and get it sorted. Shouldn't be like that. Personally that's what I'd do.

Phone won't charge on charger, just on computer USB port.

Hi there guys! First of all, i'm sorry for my poor english, i'm from Brasil, so, don't use it a lot! But well, i own the G5S for 3 years now, never had problema with charging or the battery, but, the last months were kind of annoying. Whenever i try to charge it in a charger (mine or any other charger) it just doesn't happens, no signals of charging. But, if i use my computer i can charge normally. I read somethings about how the computer send eletricity to the phone, in contrast with the charger needed to be "asked" for eletricity. Do you guys have any idea what it could be?
Original ROM, Original charger, not original USB cable. The USB port doesn't recognize some cables for some reason (maybe dirt). And, for last, i still didn't factory reset the little one (too many things on it).
Thanks for the help!

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