Problems with A/C charging please help! - G2 and Desire Z Q&A, Help & Troubleshooting

Ok, I've searched for a couple of hours with no luck, so please don't kill me if the answer is already out there.
I plugged my phone into the pc and transferred a couple of files, nothing malicious. Now, when I plugged it back into the A/C adapter that came with the phone, it won't charge. I tried it again on the pc and it charges that way. I tried my girls Epic charger (with the A/C adapter that it came with) and it started charging...for about a minute. Now that one doesn't work with the adapter either, only the pc. Does anyone know what the deal is? I need my phone for work, as I am in the car all day, but I am afraid to use the car charger because I fear that will stop working as well.
Please help if u can. If u have any questions, please ask. Thank you very very much!
Sent from my G2

Anyone? Im kind of desperate here
Sent from my G2

Kind of an odd problem, and I don't have specific knowledge of it. But just some random ideas ("couldn't hurt" type stuff): have you tried powering the phone off, than on again? Or try taking out the battery and putting it back, making sure its firmly seated, and all contacts are touching?

Thanks for replying. Thankfully, my phone accepted a charge from the car charger. I did try a battery pull and reboot.
I found out the hard way that whatever happened also screwed up some settings...for example, the phone did not vibrate when the alarm went off this morning. I went jn and manually changed stuff back to my settings.
So basically, I can charge the phone with its original usb on a computer, but it won't work when plugged into the AC adapter. I can use the usb/ac adapter from the Epic (yesterday I thought I couldn't...that was my mistake). Essentially it seems like the usb or phone itself damaged the adapter, so it will no longer work. Problem is, I don't know if it will happen again. I'm toying with just contacting tmo and getting the phone replaced, but I don't know if they will send a new one (I got my phone in october, a couple of weeks after released)
Sent from my G2

brian314g said:
Ok, I've searched for a couple of hours with no luck, so please don't kill me if the answer is already out there.
I plugged my phone into the pc and transferred a couple of files, nothing malicious. Now, when I plugged it back into the A/C adapter that came with the phone, it won't charge. I tried it again on the pc and it charges that way. I tried my girls Epic charger (with the A/C adapter that it came with) and it started charging...for about a minute. Now that one doesn't work with the adapter either, only the pc. Does anyone know what the deal is? I need my phone for work, as I am in the car all day, but I am afraid to use the car charger because I fear that will stop working as well.
Please help if u can. If u have any questions, please ask. Thank you very very much!
Sent from my G2
Click to expand...
Click to collapse
Have you tried using your charger to charge a different phone? It might be possible that your AC charger is busted?

rand0m_insanity said:
Have you tried using your charger to charge a different phone? It might be possible that your AC charger is busted?
Click to expand...
Click to collapse
That's what I'm thinking. Its pretty unusual for a phone to accept a USB charge and not an AC one (the reverse seems the more typical problem). And especially if a charger for a different phone works.
I'd ask T-Mobile for a new charger, and go from there.

Thanks again for the replies, I really appreciate it. Yeah, I tried using the ac adapter with the Epic, using both usb cords, all with no luck. I just don't know how this happened. Plugged into the computer, then into the ac charger (like a hundred times before) and it kills the ac charger? Weird, and I'm worried about it happening with a new charger...I'm still under warranty, does tmo send new or refurb phones as replacements, I wonder...lol. thanks again!
Sent from my G2

Related

Touch screen extremely unresponsive when charging

So when the unresponsive screen when grounded issue came about, I didn't really notice the problem much myself. However, recently, and I'm not sure when this started, the screen has become horribly unresponsive when charging any time! Doesn't matter if it's on desk, in my hand, stock charger, 3rd party charger, etc., if it's charging at all, the touch screen only accepts half or less of my inputs, making typing impossible. Is this due to the last software update? Anyone else experience this issue? I would exchange the phone, but not if it's not going to help anything.
this happens to me when i use my cheap ebay charger
The fps lifting kernels fix this.
+1 for symtoms seen when using a wonky charger/cable.
+1 due to cheap charger - anyone know why this happens? is the OEM usb cable different spec from the cheap ones?
Hate to beat a dead horse, but the same happens when I plug my phone into the charger I got from eBay. Kind of disappointing, considering that I would otherwise be able to charge two batteries at the same time.
I notice this issue with the stock charger.
I believe the issue was when its not grounded..
Being plugged in is just about the most grounded your phone can get.
That's not the problem.
Starting to do it to me also now.
Just to be clear, this happens to me with the STOCK charger.
r546 said:
Just to be clear, this happens to me with the STOCK charger.
Click to expand...
Click to collapse
I'm having the same issue. i just chocked it up to the new kernel.
one thing i did notice is it seems to be intermittent. Yesterday night, it worked fine. this morning(conveniently when my alarm went off) i could NOT get the dismiss thingy to slide down.
Anyone else experiencing this? I do think it got worse after last software update. Would be nice if the next one improved things.
I emailed support, they did not say anything about it being a known issue, and suggested a factory reset. If that doesn't help, they recommended using my warranty. Would like to hear from more people before going through with the reset.
It happens to me when charging via outlet. Charging via USB connected to computer does not produce the issue.
I think it has to do with grounding.
Same thing happens to me! I noticed it with my aftermarket wall charger.
Bringing this back up, happens to me with a Stock charger.
Is it really the kernel? :\
@Person who said charging is the most grounded, the stock charger is not grounded ( in AU anyway ) and therefore it is the LEAST grounded.
ive noticed this happening over the past month or so. i've got to admit i've only really noticed this when its plugged into a usb cord i got off ebay. relieving to think it might only be an issue with it being a cheap cable and not the phone but i'll verify tonight with the stock cable.
I've been plagued by this problem for weeks and just discovered that it only happens when charging. I use the stock charging cable and wall adapter. I'm very, very happy to know what the problem is. I'm going to start testing this at various locations.
EDIT: I've tried this on both the wall adapter at work and on my work computer's usb. Same problem, though it seems worse when plugged into the wall outlet.
The touchscreen is fine on my sprint brand car charger and on the usb charger on my laptop. However, it starts missing taps when I plug my usb cable into my usb car charger. I'm going to best buy tonight to buy a different charger and see if that helps.
Sent from my Virus Infected Evo using the XDA app.
I have these issues as well with the stock charger and cable regardless of which kernel I use.

Can it really be bad luck??

I have two evos. The first one has screen issues and a bad speaker. So I used my insurance to get a new one. All has been well until last night. I got home from work and before going to bed, I tried to plug in my phone. It wont charge. Tried two different chargers, two different usb cables, tried plugging into my laptop. All a no go. So I thought, why not just plug the old evo in and charge its battery, then I can just swap it out in the morning. Well guess what, it wont charge either. Has anyone ran into charging issues?? Is there some kinda trick I can do to try and fix this?? Thanks again.
I've had two chargers do that to me, but when I would connect one it would charge but if I moved the phone it wouldnt charge, I used another one and sure enough that one stopped working, I'm on my third charger rigs with a usb and an extension usb Lol, its working fine, try a new charger.
Sent from my PC36100 using XDA App

[Q] OK so what the hell? (charging issues) Question.

My new Nexus and it's charger have had a falling out:
My charger won't charge my phone, but charges other people's phones. And other people's chargers charge my phone!!?
What's really weird is that my charger charges my phone when it's switched off but I've done a data wipe and it still won't work once the phone is powered on, so my question is:
What the motherf*ck?
Anyone seen this before?
I rooted, clockworked and installed paul obrien's customised ROM with the volume fix and extra menu and search buttons. And my phone was fine. I've got other chargers knocking around, although they're not the same. Should I be worried?
b b b bump?
Sent from my Galaxy Nexus using Tapatalk
djcr33p said:
b b b bump?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Please dont bump threads especially after such a short time its considered spam and can end up with the thread being closed.
What charger are you using to try and charge your Nexus? Mains or usb? I only got a usb cable in my box and they are pretty much just standard micro usb cables. You should also be able to use any 5V mains to usb converter which you plug the usb cable into to charge your device so as long as you can find some combination that works then I wouldnt worry too much about it.
However if you are concerned then send the phone back for a replacement while you are able to.
Mark.
You'd think the first place you'd go to would be Google or Samsung. Why wouldn't you give them a call first?
I have found that some of the lower power (1 amp or less) chargers are having trouble with the larger phones with bigger batteries. Interestingly, my old SGS2 desktop cradle/charger wouldn't charge the SGN (which fits into the charger - sticks out a bit but the phone sits on the mini-USB fine) with the charger that came with the desktop cradle. I replaced it with the higher powered (10W?) usb charger that came with my ipad2 and, lo & behold, the phone will charge.
Not sure if this helps or not but I've discovered that not all chargers are created equal.
Yea, some of the higher powered phones/tablets won't charge over the lower power chargers... hence why tablets won't charge over a PC-USB connection.
Sounds like the charger is faulty... unless nothing charges the phone.
hotleadsingerguy said:
You'd think the first place you'd go to would be Google or Samsung. Why wouldn't you give them a call first?
Click to expand...
Click to collapse
Thanks for that stellar advice, and if the issue hadn't followed rooting and rom-ing my phone and hence invalidating my warranty, and not occurring prior to the fact, then maybe I would've. And just for the record, have you ever called Google regarding an issue with your phone?
EZ
mskip said:
Please dont bump threads especially after such a short time its considered spam and can end up with the thread being closed.
What charger are you using to try and charge your Nexus? Mains or usb? I only got a usb cable in my box and they are pretty much just standard micro usb cables. You should also be able to use any 5V mains to usb converter which you plug the usb cable into to charge your device so as long as you can find some combination that works then I wouldnt worry too much about it.
However if you are concerned then send the phone back for a replacement while you are able to.
Mark.
Click to expand...
Click to collapse
Sorry, if I wasn't clear (and for spamming the forum?) but I got a UK SGN via phones4u on o2 and I received in the box a USB cable and an AC wall charger with a USB socket on it.
I don't think you guys are getting how weird this is:
If I connect my Nexus to a PC with the USB cable that came with it, it doesn't charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will charge from the supplied kit only when it is powered off, hence a software issue and not a hardware issue which is why I didn't call Samsung.
I've done a factory reset, I've restored to backups made prior to the issue occurring. I haven't admittedly done the full unroot and stock restore as yet and would rather not. I just wondered if anyone else here had experienced weirdness with the supplied charger?
Many thanks guys, sorry for the sarcasm earlier, it's just that I'm not lazy, I read and read up on things before posting questions. And I've posted very few questions on XDA since I registered here after buying my Milestone. I'm only posting in the general discussion thread so didn't think it'd be a big deal if I bumped this. The reason I did is I only have a limited time before I no longer qualify for a hardware replacement from the supplier if I claim it faulty. (which I kinda don't think it is)
EZ
djcr33p said:
Sorry, if I wasn't clear (and for spamming the forum?) but I got a UK SGN via phones4u on o2 and I received in the box a USB cable and an AC wall charger with a USB socket on it.
I don't think you guys are getting how weird this is:
If I connect my Nexus to a PC with the USB cable that came with it, it doesn't charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will charge from the supplied kit only when it is powered off, hence a software issue and not a hardware issue which is why I didn't call Samsung.
I've done a factory reset, I've restored to backups made prior to the issue occurring. I haven't admittedly done the full unroot and stock restore as yet and would rather not. I just wondered if anyone else here had experienced weirdness with the supplied charger?
Many thanks guys, sorry for the sarcasm earlier, it's just that I'm not lazy, I read and read up on things before posting questions. And I've posted very few questions on XDA since I registered here after buying my Milestone. I'm only posting in the general discussion thread so didn't think it'd be a big deal if I bumped this. The reason I did is I only have a limited time before I no longer qualify for a hardware replacement from the supplier if I claim it faulty. (which I kinda don't think it is)
EZ
Click to expand...
Click to collapse
Bumping this thread since I'm having almost the exact same problem and found this thread after searching. How did you solve it?
My situation is like this:
If I connect my Nexus to a PC with the USB cable that came with it, it does charge.
If I connect the USB to the supplied AC wall adapter and plug it into my phone it doesn't charge.
If I connect anyone else's smartphone phone to my Nexus charger, be it just USB cable or with AC it charges.
And if I connect anyone else's USB cable and/or charger to my phone it charges!?
My phone will not charge from the supplied kit when it is powered off.
Feels very wierd, the other two chargers I have tried were a 700mA ZTE Blade charger and a 2A Asus Transformer charger, both are charging my Nexus perfectly fine.

Phone doesn't know it's plugged in.

When the phone is off and plugged into the wall, it charges. When the phone is on, and I plug it into the wall or computer, the phone doesn't know it's plugged in.
I ordered a brand new usb charging flex jack and replaced the old one, still the same problem. What gives?
EDIT: I am stock. Not rooted.
Does this happen on the original cable also?
Have you tried wiping?
Is Fast Charge on?
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
convolution said:
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
Click to expand...
Click to collapse
You should mention what ROM you're on (and version) so that no one else makes the same mistake I did in assuming you had a custom ROM and that Fast Charge is on. It's a feature that makes sure that whatever charges it is recognised as AC 1amp charger as some chargers aren't designed well enough (I believe it involves a single solder point) to report themselves as capable of 1A. If it doesn't report as AC to Android, it will charge at 500mA instead (it assumes USB power). It sometimes causes problems with connecting to PC via USB.
Get another USB cable, this time none of that fancy **** go straight to OE Samsung or something.
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
convolution said:
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
Click to expand...
Click to collapse
Some devices are picky, you'd think that all USB cables are made equal (I did too) but some just don't work well with certain devices. I've had printers th... wait printers always have **** problems... I've had uh... usb extensions not work well with some Wifi dongles and such. My old milestone didn't like the Samsung cable either (yet the Moto cable works perfectly on gnex)
=O. Then it has to be the usb cable! No way it's not!
I ordered one on ebay =D
Rooted Gnex here I come!
dmappdev said:
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
Click to expand...
Click to collapse
Thank you dmappdev,
I followed your procedure (feel like talking about surgery here, which isn't too far from topic); I'm convinced that it helped in some way, directly or indirectly... as at first, my Galaxy S Advance still wouldn't recognize/charge my phone with:
1. its own charger,
2. my old Galaxy Ace's charger,
3. a universal wall usb plug used with the S Advanced own USB-to-USBmini cable.
My last idea was to use, quote: an old Nokia USB cable connected to my PC... and that worked.
I was much too happy my phone had remembered how to charge to stay mad... But I still tried those three means for charging again, and only the phone's original charger worked now. So the phone's charging ability has been "awakened" in some way, but only for the original charger ...technology is improving, but not the ethics on making life easier for the consumer.
All this was yesterday. This morning (there's more, yes), I saw my phone indicating a 100% charge although it had been disconnected from charge for several hours - something that had already happened once yesterday, before the unable-to-charge situation; a simple reboot took care of the problem, the battery status now showing a more realistic 53%.
Any comments to any of the above? If not, thanks again for your tip anyway !!!

S9 Moisture Detected in Charger Port message, port is dry and clean, never been wet.

SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Have you checked with your wife?
jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
Have you tried to reboot the phone? I'm not kidding.
Let me know
DeadlySin9 said:
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Click to expand...
Click to collapse
All the time. It has a popup with sound when you plug it in. The rest of the time, it's just a notification in the tray.
spampa said:
Have you tried to reboot the phone? I'm not kidding.
Let me know
Click to expand...
Click to collapse
Yeah, tried rebooting, wiped cache, power down all the way, multiple times. Tried plugging the cable in while booting. It looks to be charging while plugged in and powered down.
So, the message went away, and it would charge with 2 different chargers, normal speed, not fast charge. Would not work with a charger I have here at home. None are Samsung chargers, but all are QC 3.0, which will report as fast charging on the phone. Then today it charged fast in the truck, and the one at home works, but only slow speed.
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
jporter12 said:
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
Click to expand...
Click to collapse
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
spampa said:
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
Click to expand...
Click to collapse
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
jporter12 said:
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
Click to expand...
Click to collapse
Thumbs up!
So, I've had this problem with my new Galaxy s9 as well. Here's the specifics - this only happens IF the phone dies from running out of power. If I let the battery drain on accident, I plug in the device...new cord/charger, original cord/charger, doesn't matter...and it shows the charging symbol for just a second, and then warning there's moisture in the charging port. There's not... If I set the phone on top of a wireless charging pad for a few mins, it charges just fine.
All I have to do is get 3 - 4 % so I can power on the device and get to the home screen. If I can get to the home screen, I can plug the phone in with the cord/charger and no problems.
I just did a warranty replacement because this problem is real annoying. I don't let the phone run out of power often, but sometimes when I'm traveling for work or camping with scouts, it happens. So, before I sent my old phone back for the warranty swap, I let the new phone run out of power and then tried to plug it in. Same error!!
If anyone has this problem follow this trick. "connect the charger half to the charging port." that is it. works fine to me..

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