Issues with TrendON battery - G3 Q&A, Help & Troubleshooting

So I bought 2 of these 3000mah replacement batteries so I could do quick swapping instead of charging my phone daily. First issue I had was bootlooping when restarting the phone. It would take 5-10 restarts and wipes to get it to boot to lock screen without just turning off. When it turned off I couldn't use the power button, had to constantly do a battery pull. Now I've discovered that when using the batteries and clicking a picture with stock camera the phone shuts down immediately as well. Using the stock battery and these issues don't happen at all, ever. Contacted the company and getting 2 replacements sent but wanted XDA user feedback on this. Could this be a voltage issue due to cheap manufacturing? I've never had a battery itself cause software glitches but they are definitely the root cause.

Related

Nexus just dies while using it

I was using my nexus on facebok last night with a virtually full battery when fb stopped responding and a few seconds later the phone just switched off.I tried to restart it it but it would not come back on.I tried al combinations of buttons to try and reset but still nothing.I plugged the charger in to try,nothing.I left it on the side board,I forgot to leave the charger in all night.got up this morning plugged it in the charger and it turned on,left it for 5 mins unplugged the charger and it turned itself straight off again.I have a feeling that my battery has just instantly died,the phone is only about 3 weeks old at the moment.I will be charging it for a few hrs and see if it will come back alive.Fingers crossed it will.Its strange to go from a full battery to off in an instant.
Err did you try to pull the battery when the phone originally crashed.
Sent from my Galaxy Nexus using XDA App
I didn't pull out the battery as i didnt think it was nessasary.After a few hrs charge it came back on but it is worrying that this could have happened to such a new phone
This happened to my first nexus. Totally just randomly died.
I returned it as faulty.
Sent from my Galaxy Nexus using XDA App
potsykate said:
I didn't pull out the battery as i didnt think it was nessasary.After a few hrs charge it came back on but it is worrying that this could have happened to such a new phone
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Basically what happened was that when your phone "died" it actually stayed on but became unresponsive. Because you just left it for the whole night it drained the battery dry which is why you found it like that the next day.
Anyway next time when your phone crashes just do a battery pull and it should fix itself. The crash seems to be a common ICS bug and a few people have reported it. (including me) Hopefully Google fixes it soon.
Sent from my Galaxy Nexus using XDA App
it's not just because it's a nexus. it's been an issue with various android-based phones over the years. granted, not a common one... just somehow something 'screws up' and you have to do a battery pull to reset the issue.
I've run android for a while now and have had various lock ups, but this was totally different. It actually locked up and turned off and no matter what buttons for reset or just a normal boot would do anything the battery was totally flat and only a charge would do anything.i could not even boot into recovery as it was flat. Its going back fire a replacement in the next few days
One thing I have noticed since it happened is the battery life has gone terrible in that it is draining very very quickly yet nothing has changed on my phone
Sent from my Galaxy Nexus
I experienced this too yesterday. I was on call with headset and I had USB plug. Suddenly phone call ends and phone was dead. I have unplug from USB and pull battery.
Mine did exactly this while on charge last night. Pulled the battery and it fired up straight away. Second time its crashed since i got it. My iphone 4 only crashed once in the 18 months i had it. Guess android isnt as stable yet.
Happened to me yesterday, and then wouldn't charge. Did a battery pull then put it on to charge. When I got it back on checked Battery temp and it was 45C I think that was the issue. after half hour it was down to 31C.
Omg.. something like the G2X random reboots?
I just experienced the same problem. Using my phone and it just went black. First thought was to try powering it on. No luck. Second thought, pull the battery. No luck. Went back to my desk and plugged it into USB so it would charge. No indication it is charging. Tried turning it on. No luck. Leaving it for an hour or more and will see if that does the trick.
Googling to find this thread I actually found dozens of threads on various sites talking about this issue. Hopefully it is a bad batch of devices and quality control has rectified the situation.
Anyone have any successful resolution to this issue? I've been using my phone for around a month now.

Phone crashes/reboots

So I suspect I'm dealing with a hardware problem and will go buy a new phone but would like to present the symptoms in case anyone else has this same problem.
My glide is running a fresh install of bubor's cm10.1, dated 20130726 but this also happened with 201303something.
Once in a while when using the phone, the battery instantaneously drops to 0% and the phone shuts down. No matter how charged up the battery, it dips to 0. Sometimes the phone just spontaneously reboots and once rebooted reports that the battery is 0% and shuts down. Then the battery starts recovering by itself and the charge slowly creeps back to what it was before.
There's also no cell service for 5mins after these crashes. Flipping airplane mode on/off doesn't bring it back and all I get is the empty triangle. Service comes back on its own after waiting.
Gremlins...
Replacing the battery helps..
Had same problem... Just bought a new battery and problem was gone.
Sent from my SGH-I927 using xda app-developers app
mikaelmolto said:
Had same problem... Just bought a new battery and problem was gone.
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Even the loss of cell service?
shimbob said:
Even the loss of cell service?
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I only was losing call service when connecting my phone to the wall charger when it was turned off because of the battery drain...when it started there was no service at all and that was the only way to turn my phone on because my battery was completely dead..so i needed to reboot without the wall charger to get service working again!
Using my battery from my Captivate has cured the issues.
No cell service does seem to only occur when the phone is turned on due to being charged.
Maybe the phones' power management freaks out due to bad input from the battery chip/sensor and forgets to turn on the radio. Undefined behavior.

[Q] Battery Problem

So there is this problem with my HOX.
Every time my battery goes down below 20% my phone switches off itself if i use more than 2-3 apps simultaneously.
I am not able to use phone below 20% most of times as soon as i plug in, I can use it again :/ weird!
This has been occurring for a while a now.
I have tried flashing different roms but still the problem persists.
Is there an issue with my battery? Or is it something else?
Although the Gsam Battery Monitor shows thats battery is good.
Any thoughts?
Any help is much appreciated!
No body?
divyanshu308 said:
No body?
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Don't know if this will help and may be unrelated, but is the battery charging ok? I have been working on a friends HOX which is having battery issues, in a similar problem it keeps shutting down before the battery runs out, and was seming to charge ok, but the battery drained quite quickly after charging. In the end I replaced the battery(as the old one wasn't holding a proper charge) with a new one which seemed to fix the problem and also seemed to charge fine for about a week and then started having charging/shutdown issues. I'm yet to have another look at it but have been trying to find out more about the problem, if it is the charging circuit it can aparently be re-calibrated by holding the vol up, vol down and power button down similtaneously for 2 minutes. Don't know of this will help, but it is the only thing I can come up with that may explain the problem.
Had this today when my phone died and while it was charging on 2% it turned off.
I think it's just the cpu pulling power the batter simply doesn't have though I've never had it on anything about 5%.
Sent from my HTC One X using xda app-developers app

Wireless charging full battery behavior

I get a weird behavior when my G3 reaches full battery while wirelessly charging. The phone and charger connect and disconnects about every 3 seconds.
For comparison Using the same charger with my nexus 5 my phone would stay connected even at full capacity (I'm sure it has a internal safeguard for overcharging rather than disconnecting continuously)
I'm using one of those aftermarket qi wireless charging stickers.
(edit) I ended up buying a OEM LG battery door with qi built in. I get the same result. It's the phone.
Anyone else experience this or have a solution?
I have not. I bought an unbranded LG back plate and am using an old nexus 4 orb without any issues. I do not get the "battery 100%" notification, but on the lock screen is says battery fully charged every time I check it, all without any sounds during this time.
Now I'm considering just buying a OEM battery door. ****ing Hassel and waste of money to get the removed functionality back in this phone
LG G3 wireless charging full behavior: http://youtu.be/6e6lfrg2n8I
At least your working... Mine is broken i think.. I have 2 unbranded orb. Charging commenced for 2 weeks. Then suddenly it cannot wireless charge anymore. I think my back cover is broken...
robobear said:
At least your working... Mine is broken i think.. I have 2 unbranded orb. Charging commenced for 2 weeks. Then suddenly it cannot wireless charge anymore. I think my back cover is broken...
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My concern is for the health of my phone's battery.
Just get insomnia. Then your phone won't stay fully charged that much. LoL I get a new phone a lot so I doubt the batttery will be a issue for me.
I have this issue with the factory USB charger, as do many others. I think it's just something they're going to have to patch out of the software.
I called LG support. They gave me the usual run around. Not to be racists but it was a Indian call center. I could tell that they have never even held the phone on their hands before and they were just reading through the typical responses.
One guy said it was similar to bluetooth disconnecting and re-connecting. I told him please transfer me to someone who knows something about phones. Then I got a girl who said pull the battery out and put it back in. This is the best support I could get...
Sounds like Sprint. LoL
Is my problem a isolated issue? I don't get much feedback from G3 owners
What battery app are you using to see that it disconnects and starts charging again when full. Do you charge the phone when you sleep? Can you charge the phone some before you sleep and then when you wake up? I'm thinking it would take a year + before you have any battery issues if any at all. I think it's software related and who knows if and when it gets fixed. If it bothers you that much why even use wireless charging?
sweets55 said:
What battery app are you using to see that it disconnects and starts charging again when full. Do you charge the phone when you sleep? Can you charge the phone some before you sleep and then when you wake up? I'm thinking it would take a year + before you have any battery issues if any at all. I think it's software related and who knows if and when it gets fixed. If it bothers you that much why even use wireless charging?
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First I use lightflow to show my charging/charged led indication. Second my actual wireless charger has a led charging /not charging indicator.
All abnormal behavior compared to my nexus 5
This happened to me once but it wasn't while the battery was full. I turned off the phone and took the battery out and after it restarted it hasn't happened again since.

HTC One M8 Battery Suddenly Dies, Randomly Shuts Off

Hello,
I bought a used T-Mobile HTC One M8 a couple of days ago off of eBay. While it's a cool phone, I've had a serious issue with the battery. When plugged in, the phone works fine. However, after being charged for several hours and removed from a power source, the battery will read 100%, slowly dying to around 96% or so with use, and then shut off randomly without warning only a few minutes after being taken off the charger. It won't give the normal "shutting down" message; instead, the battery will go from whatever percent it was to 0% and then the screen will go black.
From what I've seen online, the battery might be bad. s suggest that this problem results in an inflated battery. In this M8, I noticed that the left edge of the screen was almost separated from the metal bezel as if something was pushing it up from behind. This makes me think my battery might be bloated, causing the battery issue and pushing up the screen.
I have tried wiping the phone before flashing Lineage OS instead of the stock ROM, fully charging the battery up, and fully discharging the battery, but nothing so far has worked. Do you have any tricks I could try that might fix this if it is a software issue? Or does this seem like a bad battery that would have to be replaced?
If the battery is bad, the M8 doesn't make it easily removable, so I would either have to take the phone apart or send it in and possibly pay someone to replace it. The previous owner said it was working fine, but I have yet to hear his reply to my eBay message asking about the issue. He included all of the original packaging, including the original limited warranty. While the warranty is probably long expired and technically doesn't transfer over reselling a phone, do you think there is any chance that HTC or T-Mobile might be willing to fix the phone or send a different one?
Thank you for any help you can provide.
mtdewdgmm said:
Hello,
I bought a used T-Mobile HTC One M8 a couple of days ago off of eBay. While it's a cool phone, I've had a serious issue with the battery. When plugged in, the phone works fine. However, after being charged for several hours and removed from a power source, the battery will read 100%, slowly dying to around 96% or so with use, and then shut off randomly without warning only a few minutes after being taken off the charger. It won't give the normal "shutting down" message; instead, the battery will go from whatever percent it was to 0% and then the screen will go black.
From what I've seen online, the battery might be bad. s suggest that this problem results in an inflated battery. In this M8, I noticed that the left edge of the screen was almost separated from the metal bezel as if something was pushing it up from behind. This makes me think my battery might be bloated, causing the battery issue and pushing up the screen.
I have tried wiping the phone before flashing Lineage OS instead of the stock ROM, fully charging the battery up, and fully discharging the battery, but nothing so far has worked. Do you have any tricks I could try that might fix this if it is a software issue? Or does this seem like a bad battery that would have to be replaced?
If the battery is bad, the M8 doesn't make it easily removable, so I would either have to take the phone apart or send it in and possibly pay someone to replace it. The previous owner said it was working fine, but I have yet to hear his reply to my eBay message asking about the issue. He included all of the original packaging, including the original limited warranty. While the warranty is probably long expired and technically doesn't transfer over reselling a phone, do you think there is any chance that HTC or T-Mobile might be willing to fix the phone or send a different one?
Thank you for any help you can provide.
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Click to collapse
Flash t mobile RUU (software problems will slove with this ) . If the issue still there ,then it must be a hardware issue i.e faulty battery or some other.
Sent from my XT1526 using Tapatalk
The battery in my M8 is really weak now, and as of maybe 6-9 months ago the phone is not tracking the battery level well. When the phone is idle, it powers off at 20-30% indicated charge remaining, with games active, maybe it will power off at 45%. I get 1 hour PoGo from a _full_ charge.
Previously, I've experienced the phone getting hot when charging (mainly in the car) and this has probably had a serious impact on the battery capacity. Assuming the phone you have is over a year old, you should assume the battery is badly aged by now.
my adorable M8 in his third year of use recently has the same symptoms of @tshoulihane. Is necessary to say that I've took so much care in his first 2 years like disconnecting the battery after few minutes of reaching the 100% (also voiding to charge all the night) or turning off the phone at 10% and I never be waited for the auto turn off at 0%. All this that I'm telling you is in the first 2 years. In this third year of using the m8 as my main phone, I received this bad symptoms doing the opposite of the first years of care. Now I just connect powerbank or something at 30% to void awkwards sudden death of battery. Mmm I have plans to keep 1 year more my m8 with me, it still a beast in camera, sound and no lag, so I'm looking for a battery replacement im Amazon but the reviews are bad, I think is very difficult to get a good *new* battery because that replacements get old too with the years of storage... mmm I don't know but this was my little story with my battery experience with M8. Regards guys.

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