Develop Bugs

Solved: Connecting to WiFi Unsuccessful

Hi
Started a new thread since the otherone claims it's solved in topic titel, but it's not.
The issue is with WiFi IP-adress malfunction. My device is not rooted (runs stock OS), and worked fine until today. I have used the app "wardrive" for mapping AP:s. I closed down the app and returned home.
Up on arrival at home, the phone connects to my neighbours W-lan but not my own, nor my friends. It only says "unsuccessful" and retries continuously. The W-lan in question works flawlessly with ordinary computers and my old Touch Pro.
So the supposed solution is to add static IP:s witch works fine on static ISP:s however this is not an option for me, nor is an acceptable solution for a device like ours.
I have tried to "forget" the AP:s in question but no luck. Also rebooted the phone, no luck.
I have contacted HTC in Sweden but wont probably have a reply until next week (my estimate). Is there any knowledge about this? I fail to find anything helpful/useful.
UPDATE: Solved via WiFi Fixer (its on the Market)!

boas said:
Hi
Started a new thread since the otherone claims it's solved in topic titel, but it's not.
The issue is with WiFi IP-adress malfunction. My device is not rooted, and worked fine until today. I have used the app "wardrive" for mapping AP:s. I closed down the app and returned home.
Up on arrival at home, the phone connects to my neighbours W-lan but not my own, nor my friends. It only says "unsuccessful" and retries continuously. The W-lan in question works flawlessly with ordinary computers and my old Touch Pro.
So the supposed solution is to add static IP:s witch works fine on static ISP:s however this is not an option for me, nor is an acceptable solution for a device like ours.
I have tried to "forget" the AP:s in question but no luck. Also rebooted the phone, no luck.
I have contacted HTC in Sweden but wont probably have a reply until next week (my estimate). Is there any knowledge about this? I fail to find anything helpful/useful.
Click to expand...
Click to collapse
Have you tried a Device reset? If in doubt restore back to stock os.

Try changing to a different Wi-Fi frequency channel and see if that helps.
Sent from my HTC Desire using XDA App

I had this problem, The only way I could solve it was to re-name my wi-fi to something else, then my phone connected no problem again, of course I had to re-connect everything else

Solved via the app "WiFi Fixer"
Thanks for all suggestions, however I got a solution that do not involve resetting the device nor anything painful.
I installed an APP from the market "WiFi Fixer" and after installation I started the device's W-lan that could connect without hassle. I'm not sure on what that went wrong, but I'm happy that I did not need to reset the frakking device.
Thanks everyone

[Q] Weird wifi issue

Hi everyone,
I'm enjoying my One X since last Thursday. I did have one problem, though : my wifi wasn't working at home. What happened is that the phone correctly connected at the network, but then it would "kill" the wifi.
I mean, neither of my laptop computer nor my old Desire (which were both connected before the One X) worked on wifi after I connected the One X, which by the way didn't work either.
Considering this issue I wen't to the carphone warehouse to have another phone.
I didn't go home straight, I got to try other wifi network, which worked perfectly.
But, at home, I'm still having the same issue !
Can anyone help me please ?

so none of your hardware is now connecting to your Wifi?
If so, I would suggest a hard reset of your Hub/router. If there is a reset button hold it in for 20-30 seconds, if not, unplug for 30 seconds.
If it's just your One X not connecting try going through settings to ensure its setup correctly.

Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.

Try using a static ip, make sure it is unique.

There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium

jaspabt said:
so none of your hardware is now connecting to your Wifi?
Click to expand...
Click to collapse
Actually, my laptop and Desire are connected to the Wifi ; they can't connect only after i set my One X on the Wifi. It's like the phone is destroying the wifi network.
slang83 said:
Had the same issue with my sgs and avm fritzbox 7390. The only thing that helped was a complete factory reset of the fritzbox.
Click to expand...
Click to collapse
I just did a factory reset, but it didn't help.
eeeeeee said:
Try using a static ip, make sure it is unique.
Click to expand...
Click to collapse
Also did that, still didn't help
Cxpher said:
There is a setting under wifi advanced to stop the wifi from sleeping when phone is off or kill it if the signal drops or if your phone is idle. I modified those and it works perfectly. Default setting is to kill it.
Nothing is wrong with your wifi. It's just the way you've got it setup.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I didn't find those settings. In wifi advanced I only found an setting that disconnect the phone when signal is low.
I should mention that whenever the One X is set on wifi, it works for like a minute. Then all of my devices can't access the internet. Desire and One X are showing that they are connected, but no access to play store, browser... Computer is showing an error message "limited access". And my TV (which I get with my internet box) is freezing.
What I don't understand is that I tried on two friends' network, everything worked perfectly. Only at home As Cxpher said, I guess it must be my wifi that isn't set up correctly. But what can I do next, except hard reset and static ip ?
EDIT : I tried to connect the One X without having any other device connected. It worked, but as soon as I launched the Play Store, I lost the connection and had to reboot my box. Apparently the Play Store is messing everything up. Weither I have hardware connected or not, it never works (again, only at home).

Up.
Anyway, not being able to use my own wifi is a bit annoying

Same exact issue. Phone going back tomorrow.
WiFi fine for 2 years.
New one x WiFi dropping and having to reset router after 2 mins connected as all WiFi dies.
Seriously fcukd off!

Which router do you have? Is there any logging-function available in the router software/firmware?

Standard netgear.
It's been fine with s2 and hasn't needed to be reset for a over a year....until yesterday!.
Not overly tech, would a log facility help?

A log would help to see what is going on with the router when the phone connects. The fritzbox showed an authentication error when my sgs connected and killed the wifi for all devices in the network. Just googled your problem. Netgear and htc devices seem to have problems very often when connecting. You should try to get the newest fw for the netgear. Maybe that solves the problem.

Thanks for your help. Latest firmware is installed tho.
Bizzar issue!
Shame as its a nice phone too

I have a classic french box (called Bbox). For the record that actually is my second phone. I had the same issue with the first one, so I went directly to ask another one.

So has exchange phone resolved the issue?

Sorry I explained it wrong. I meant I already had the problem when I first bought the phone, so I went to get another one. I had the issue on both One X.

Well i have got a netgear router and have no problems at all must be something to do with you router or it setting i would do full reset and see if that helps

hi guys!
i had the same problem with my router ( netgear DGN 1000), i solved by updating the router firmware to latest manually! no more wifi drops now!
i hope this information can help all users with this issue!

In an other thread somebody had advised to deactivate the wifi password in the router. That helped fix the problem at his phone. I will try this too to confirm that. But wifi without password is an absolute NoGo in my opinion.
here the link: http://forum.xda-developers.com/showpost.php?p=24811292&postcount=6

I'm bringing this up again because issue is still here ; removing encryption on the wifi network changes nothing. Other thing now, it didn't only happened at home but also at work.
Warranty is now void, this is my second HOX and I had the same problem on both. Anyone has a magic solution ?

same issue
Im having the same wifi issue using a D-Link DIR-615. Wifi is working perfectly with other device but when my One X connect to wifi, it freeze the wifi network for all devices. I Always need to unplug/plug the AC cord to reboot and refresh the wifi network and after it may works for a couple of mins or maybe 1 hour and after I must reboot the router again.
My router firmware is up to date but there is no more support/firmware update for the DIR-615 REV. B since 2008!
I switched to static ip and snag persist so im back in dhcp.
I cleared the router log and will post it next time it will freeze.

[Q] Major WiFi issue out of nowhere?

Hey all. I need some advice. This morning my G3 (D850) dropped WiFi connection for no reason. It says the signal is good but the network info says saved, secured. It will attempt to connect over and over again and if it does connect the signal is weak as can be and it drops the connection within 2 seconds. My coworker has a G3 also and is connected to the same work network I am. His connection says excellent where as mine said good. His device connects just fine with full bars. I'm baffled. I've already tried manually selecting 2.4 Ghz and 5 Ghz instead of auto select and that didn't help at all. I've tried manually turning off WiFi and turning it back on. I've tried turning airplane mode on and then off to refresh the connection and that didn't help. I've done a battery pull as someone in one of the android authority forums suggested that (apparently I am not the only one having this issue.), didn't work. I've unchecked WiFi optimization - no dice. There was another post on a different forum here on XDA that said turning off WiFi and then deleting the WiFi config folder located in data/etc/wifi and then rebooting fixed the issue for them so I tried that. After reboot when I tried to turn on WiFi my G3 rebooted itself. Does it everytime. SO, I had to restore to a nandroid backup (btw I'm on rooted stock 10f) to get the phone to stop hating my WiFi toggle attempts. Last ditch effort I did a factory reset hoping for an easy fix... Nope. I don't know what else to try. It was fine yesterday all day. This morning it was perfectly fine and then randomly started having this issue. I haven't altered any system files whatsoever. I really don't want to send my device to LG for warranty replacement so I'm hoping someone can help me out that may have had this issue and resolved it. The only difference between my device and my coworkers device is he is still on 10d and I am on 10f. That could be the issue I guess but that doesn't really explain why my device has been perfectly fine until this morning and I've been on rooted 10f for weeks. I am planning on flashing back to straight bone factory stock 10d when I get home here in a few hours from work but Idk if that will help or not. Judging from the amount of google search results of "LG G3 WiFi connection problems" this seems to be an issue for several people. I won't know if it's on the software side or hardware side until I get home but in the meantime has anyone had these issues at all? People have had success in changing to Static IP but I would have to do that for every connection I attempt to connect to and that's a pain in the a$$. Also, that does nothing to identify the root cause of the issue. Any help would be greatly appreciated. =)

BreakingVZW said:
to much words
Click to expand...
Click to collapse
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)

suljo94 said:
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)
Click to expand...
Click to collapse
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.

BreakingVZW said:
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.
Click to expand...
Click to collapse
I am having the same issue! But it is happening in other networks too...sometimes I get the phone to connect but it only works for a while and when I check the networks it only says Saved, even if I try to connect again

Having the same issue, whether at work or home, my wifi has become near useless. I've even gone as far as trying a different ROM. Didn't work.

Same thing here

I also have tried factory reset, installed a new ROM, changed settings in my router... but the problem remains I don't know what to do anymore, I use wifi a lot!! I searched through other topics but no one seem to know how to solve it. Unfortunately my warranty already expired, I took my phone to some technicians but honestly it didn't help at all...they all said it was a software bug and I should wait for an update but if it was just that a new ROM would fix it,right?
I am not very familiar with phone hardware but I assume that if it was a hardware problem I wouldn't be able to turn it on or connect to any network, right?? (any experts here???)
Any solution is welcomed.

anyone please?? :crying:
P.S : I tried a new baseband, new kernel and new ROMs. So far, nothing changed.
I can connect sometimes but get kicked out within minutes. At other times I only get the saved,secured message.
This is happening in every network

WiFi not working properly v20b

I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times

ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
try to reset your phone it should help and backup before i am also on v20b and no problems with wifi on my phone till now (upgraded and factory reseted)

I did it before flashing the rom because i was on cm13, dont think that another reset can help :/

ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.

Jens1969 said:
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Click to expand...
Click to collapse
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.

Adam86 said:
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Click to expand...
Click to collapse
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?

awes0me1 said:
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
Click to expand...
Click to collapse
Right now there is only one way: LG Developer program.

I think that is problem with 6.0
My network is ipv4 and i think phone force ipv6. In developer options have option to use lollipop settings but i think that is not doing any better

There was an issue with Verizon 12B that was recalled with similar issues.
Never had Wi-Fi issues otherwise. It was patched in 13B

ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
Same with me on 20a... wifi connects but there's no internet connectivity. Then it comes good for a while but eventually drops the wifi connection completely. Sometimes it forgets the wifi password and I have to re-enter it. Makes the phone essentially useless on wifi. A factory reset seems to be the next step unless anyone has any other suggestions?

Same problem on 20b

The WiFi problem seems to have settled down for me now. I went on a binge of uninstalling and reinstalling apps, cleared all app caches, rebooted several times, and recited some incantations (mostly beginning with f). I haven't spent a lot of time using it on WiFi but it seems a lot more stable. Will keep an eye on it and see how it goes.

I came back to a stock based ROM from CM13 because the lack of camera functionality and all my WiFi dropouts are back again. This is really disappointing with this phone as it is completely random and none of my other phones/devices have ever had problems like this. End of my tether with it to be honest, this phone will be going on eBay at this rate.

Well I've been running catlog tonight and it didn't take long for the WiFi to blip.
If there are any catlog experts out there I would really appreciate it if anyone could have a look to see if there is any indication of what is causing this random disconnection and then reconnect shortly afterwards
Many thanks in advance.

Sorry, can't help with the catlog. But having same problems.
I did 3 hard-resets with always the same result: wifi works fine for 1-2 days, than breaks.
The connection is strong an seems stable but data-throughput and ping times are ugly (0,4 Mb down, ping around 2-3 seconds).
Here's a screenshot that perfectly shows the impact: same phone, same setup, same wifi. just 1 day between the tests.
i.imgur[dot]com/JYI7b9I.jpg (sorry, can not upload pics)
Any ideas how to fix this? a DNS problem?
btw: IPv6 is disabled on the router.

I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.

PixPi said:
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
Click to expand...
Click to collapse
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.

sladflob said:
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
Click to expand...
Click to collapse
I've noticed my Bluetooth problem in two ways. One of them was connecting a Bluetooth speaker while the watch is connected. When i connected speaker too, wifi had no issues.
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Which apps did you have to reinstall? Do you remember?
Sent from my LG-H815 using Tapatalk

ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
This not 6.0 issue This horror exist on 5.1. same...
I try som stuff but not working the issue still alive....

PixPi said:
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Click to expand...
Click to collapse
Yes, I noticed this too... everything worked fine in safe mode.
Which apps did you have to reinstall? Do you remember?
Click to expand...
Click to collapse
I just started going down my app list and uninstalling apps which looked like they might have something to do with bluetooth, then putting the phone to sleep and waking it up to see if the problem was still there. I got a bit slack and maybe uninstalled two or three at a time before testing. I should have been more systematic about it but I wasn't really expecting it to work. I'm pretty sure the last one I uninstalled before things started working was TuneIn Radio so if you have that installed you might want to try uninstalling it. I've since reinstalled it and WiFi is still working.

Wifi and Bluetooth stop Working constantly

Hi,
I'm with the A50 for 3 weeks now. In the last couple of weeks I have a very annoying problem. A few times a day (sometimes 5-6) the phone disconnects from the wifi network and turns off the Bluetooth with no apparent reason.
When this happens the Bluetooth is actually turned off (not just disconnects). When I try to reconnect to a wifi network, I cannot (no response from the phone, although it does recognize available networks) and also the Bluetooth cannot be turned on at all.
The only way out of this is to switch to flight mode and back. That resolves it and everything goes back to normal. Then it can happen again in a few minutes or a few hours.
Anyone have an idea what's going on before I throw this phone away?

I thought I'm the only one facing these issues (in my case its not as frequent but its there). I also noticed that when changing EAP settings in certain wifi coneections, the settings app just force closes. Contacted customer support and they recommended doing a factory reset!

There is a big problem on this part of the smartphone, I encounter a problem with bluetooth and the wifi tends to cut also by now, but it returns to normal without going through the airplane mode for me.
I do not know if it's a hardware or software problem, but I think I'll return the smartphone to Amazon and go back to my S7 Edge
shadow_khan said:
I thought I'm the only one facing these issues (in my case its not as frequent but its there). I also noticed that when changing EAP settings in certain wifi coneections, the settings app just force closes. Contacted customer support and they recommended doing a factory reset!
Click to expand...
Click to collapse
I did a factory reset, in my case, nothing changed, I just lost my time doing it yesterday

What firmware do you guys have?

zenat said:
There is a big problem on this part of the smartphone, I encounter a problem with bluetooth and the wifi tends to cut also by now, but it returns to normal without going through the airplane mode for me.
I do not know if it's a hardware or software problem, but I think I'll return the smartphone to Amazon and go back to my S7 Edge
I did a factory reset, in my case, nothing changed, I just lost my time doing it yesterday
Click to expand...
Click to collapse
Can also confirm. Finished a factory reset now and I still face the same issue with the FC on changing EAP setings. Wifi keeps dropping. Unfortunately mine was bought from mediamarkt about 8 weeks ago. I'll contact the customer support again and see what they recommend.

I have similar problems with BT connected Samsung Galaxy Watch.
What I observed: when I switch off 2.4 wifi ( or "forget" all known networks so the phone does not connect ) then BT connection with watch works perfectly.
Strangely enough when I am connected to 5 GHz wifi BT seems to work OK.
So in my case: BT and 2.4 GHz wifi running together causes problems
As I saw in May update Samsung declares fix for wifi performance.
Let's see what happens

I don't know about bluetooth issue but I do have wifi issue, sometimes the wifi is not working so I have to turn it off and on again to fix it

pabgar said:
I have similar problems with BT connected Samsung Galaxy Watch.
What I observed: when I switch off 2.4 wifi ( or "forget" all known networks so the phone does not connect ) then BT connection with watch works perfectly.
Strangely enough when I am connected to 5 GHz wifi BT seems to work OK.
So in my case: BT and 2.4 GHz wifi running together causes problems
As I saw in May update Samsung declares fix for wifi performance.
Let's see what happens
Click to expand...
Click to collapse
Now that you say it, it's true that I had no disconnection when I was in wifi 5ghz !
Faust777 said:
What firmware do you guys have?
Click to expand...
Click to collapse
Last firmware for me

Faust777 said:
What firmware do you guys have?
Click to expand...
Click to collapse
I'm with the April security patch. Still haven't received the May update
shadow_khan said:
Can also confirm. Finished a factory reset now and I still face the same issue with the FC on changing EAP setings. Wifi keeps dropping. Unfortunately mine was bought from mediamarkt about 8 weeks ago. I'll contact the customer support again and see what they recommend.
Click to expand...
Click to collapse
If you could update me on what they say, that would be amazing. I'm in Berlin as well.

sagybp said:
If you could update me on what they say, that would be amazing. I'm in Berlin as well.
Click to expand...
Click to collapse
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.

zenat said:
Now that you say it, it's true that I had no disconnection when I was in wifi 5ghz !
Last firmware for me
Click to expand...
Click to collapse
So the may update right?
sagybp said:
I'm with the April security patch. Still haven't received the May update
Click to expand...
Click to collapse
Same with me still april update, samsung in my country is very slow at distribute update.

shadow_khan said:
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
Click to expand...
Click to collapse
I just spoke to Samsung Germany today and they told me they are aware of this problem and it should be fixed with the next update and that they are working hard to get out until the end of the month. At least some hope.

I thought I was going crazy with my bluetooth problems... Glad to know samsung knows about this... thanks for info all

shadow_khan said:
Here is what they said:
Dear Mr. [redacted],
We kindly ask you to carry out the following steps:
Please touch samsung members for about 1 second and then tap on "Error reports". Now select "Network / Connections" and activate "Send system log".
please describe your request again. This data will then be sent directly to the responsible department.
Kind Regards
[redacted]
tbh, this seems like they want to bs their way out of solving my issue. I have no expectation of hearing back from them.
Click to expand...
Click to collapse
carlasan said:
I thought I was going crazy with my bluetooth problems... Glad to know samsung knows about this... thanks for info all
Click to expand...
Click to collapse
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.

sagybp said:
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
Click to expand...
Click to collapse
Great news. Is bluetooth fixed also ? ( mean BT disconnections when wifi 2,4 connected )

sagybp said:
Wanted everyone to know I received the May update this morning which stated "Wifi stability fixes".
I updated it 5 hours ago. So far, no disconnections. Let's see.
Click to expand...
Click to collapse
Also got the May patch. Unfortunately changing EAP method in wifi still force closes the settings app.

A505G (americas) version still not yet updated

pabgar said:
Great news. Is bluetooth fixed also ? ( mean BT disconnections when wifi 2,4 connected )
Click to expand...
Click to collapse
All my problems were fixed after that update. I have no disconnections for a few days now!

I confirm. After May update all BT and WiFi problems are gone.

Strange issue with Wi-FI and Night Mode
Hi there,
I'm on the latest May '19 update with my A50 (A505FN) and just discovered a very strange issue: when Night Mode is enabled, I can't change advanced settings on WiFi connection, or the Settings app will crash as soon as I tap on the "IP Type" or "Proxy" option.
If I disable Night mode, then everything works fine and I can successfully change the above settings.
Think this is a SW bug...
Did someone experience the same behaviour?
Thanks in advance,
Max - Italy