I've had my Moto360 for seven days... pedometer worked great the first two days, then Zero. The last five days show 0 Steps, but the first two show over 2,000... I've restarted the watch and phone. Heart monitor works fine. Bad sensor maybe?
Please help!
Did you turn off save fitness data?
That was it. Sorry for being a dumbass... I didn't knowingly turn off save fitness data, but sure enough it was turned off. Anyway, thank you the reply!
How do you turn it back on
moto 360 wont register any steps.
I have the same issue. for the first week, the pedometer on the moto360 worked, and showed my complete step history on the watch. Then something happened, either when I installed google fit on the phone (which I have now removed), or I opened s-health on the phone (samsung galaxy note 4) which was a huge mistake. Prior to this, I never used any fitness apps on the phone, and it did not register my steps.
Now only the phone registers steps (badly, about 2x the actual steps), and the watch registers no steps, but shows steps from the phone. E.g. If I take 100 steps wearing only the watch, 0 steps are registered and displayed. If I take 100 steps holding the phone (not wearing the watch), it registers around 200 steps. If I take 100 steps both holding the phone and wearing the watch, it registers 200 steps.
There does not seem to be any way to disable step registering on the phone, and enable it on the watch - I guess this is an incompatibility between moto fit, samsung s-health, and google fit - all 3 apps are not compatible, and there is no way to uninstall or disable any of them. In this regard the iwatch has a clear advantage (for rich people).
The other issue is that I don't want location services on on my phone - I value my battery. If I disable all location services, then no steps are registered, neither if I walk with the phone nor watch.
Install moto body. Without it , fit won't register steps. I almost sent my watch in for repair thinking it was broken. Fixed my issue.
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I'm using the Explorer watchface, and until recently it has displayed the number of steps that I have taken with no problems. During the last few days the number of steps has been set to zero however. The same is true if I switch to the Primero watchface (i.e. steps are not displayed).If I switch to the Google Fit watchface I see the number of steps again.
I'm guessing that the problem watchfaces are getting Steps data from a different source than the Google Fit watchface, but don't know what changed on my watch/phone to suddenly make the data disappear.
Any ideas??
The Zenwatch does have three separate fitness trackers (Google Fit, Asus Wellness, Jawbone Up), and I believe that all three attempt to track your steps if you've ever opened them (I personally disabled Wellness and Up), so you might want to check that on your watch first.
I used the Android Wear app ("Actions" section) to configure steps to be displayed from each of the three apps (Google Fit, Wellness and Up), but none of them worked - i.e. the Google Fit watchface is the only face that will display step data
???
itm said:
I used the Android Wear app ("Actions" section) to configure steps to be displayed from each of the three apps (Google Fit, Wellness and Up), but none of them worked - i.e. the Google Fit watchface is the only face that will display step data
???
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Click to collapse
It seems like both of the watch faces you mentioned use Asus Wellness, I'll do a bit of digging and see if I can replicate your problem.
Howdy everyone,
I just purchased a Huawei watch that I'd like to use to replace my FitBit plus lots more that you can do with Android Wear.
Odd thing that I'm dealing with is that the watch and phone are reporting wildly different steps - it appears that Google Fit on the watch and Google Fit on the phone are not communicating.
I have looked at the Google Fit Connects Apps -> Google Fit apps & devices, but do not see the Huawei watch listed - if the watch is connected properly, should it show up here? If it is supposed to be listed to connected Google Fit properly, how do I make that happen?
Thanks.
Which app is set to count your steps in the actions menu?
Android Wear App -> scroll to the bottom -> More Actions -> Show me my steps -> Fit
Good question. Ive been thinking about this. Given that Fit is on the device and the Huawei fit app is also there, which app gives the better stats, as they show different step counts. Also, if you are using the Google Fit app, is that only counting steps when you have your phone on you, or does it count steps when you leave your phone on your desk?
Edit:
Just tested it and it appears as though Google Fit uses the watch to calculate step data as I left my phone on my desk and went for a walk, and the step count increased.
I have the same problem i was expecting the watch would be connected to the phone app but it doesn't look like it. So what happens when i start one of the predefined activities on the phone such as stationary bike the watch is not doing anything. I can only start tracking from the native wear app which has very few predefined tracking types. Is there any solution to this?
Not sure if this is a common bug or not - if I do NOT have Fit installed on my phone, fit tracks steps on my watch fine, but if I install Fit on my phone, it just reads zeros for current activity on the phone and the watch.. but if I uninstall Fit on the phone, it seems to work fine on the watch. Trying to figure out if it's a phone or watch issue. I did give it permissions to read sensors on both phone and watch on install
Same issues
Google fit did not record steps on my gen 1 Moto 360. I just bought the Huawei Watch as a replacement and fit still does not record steps. The Huawei app works great. I am at a loss on how to get this working. I can't believe it does not work at all. There has to be a setting issue but I have yet to find it.
Update: I have Fit working pretty well now. (have to go back and change my rating of fit from 1 star to maybe 3 ) Here is what I did:
- Deactivated Fit on my phone and deleted all the data. Then I reactivated it.
- I went into the Wuawei fitness app and connected it to Fit. There was not an option to do it the other way. But after I connected it it shows up in connected apps in Fit.
- Everything pretty much started working after this. One thing to note: Everything does not sync automatically. I have to open my Wuawei fitness app on my phone and update it before those steps seem to show up in Fit. So, it is not perfect but it is close.
Old thread but if you guys are still having the same issues with Huawei Watch and Google Fit, please join this thread and submit a bug report. https://issuetracker.google.com/issues/77606997
hello
Yesterday i installed google fit on my galaxy s6 and moto 360 gen1
But i have problems with it. i have set activity detection to on and body sensor on.
But what the problem is is that you need your phone in your pocket or it doesnt register steps.
So if i only have my watch on me and not my phone there are not counted any steps.
Then the second problem is that if i want to start an exersice like running it says enable gps on phone. But i dont want to bring my phone with me while running.
The third and final problem is that the heart rate doesnt work automatic it only putts it in the graph when i start the heart rate sensor myself. but it doesnt measure it like every hour
Hope someone can help me with these problems.
someone?
You will need to ensure that MotoBody on the 360 has access to sensors. It does not matter if you intend to use MotoBody or not - I went through the same behavior and in discussion with the Google Fit team, this was their resolution to my issue.
sfringer said:
You will need to ensure that MotoBody on the 360 has access to sensors. It does not matter if you intend to use MotoBody or not - I went through the same behavior and in discussion with the Google Fit team, this was their resolution to my issue.
Click to expand...
Click to collapse
well the moto body app is counting the steps. but it is not getting updated in google fit
No, you do not need to install Moto Body on your phone.
Moto Body is already present on the Moto 360 and you simply need to navigate to the permissions section of the settings app, choose Moto Body and ensure Sensors are enabled.
sfringer said:
No, you do not need to install Moto Body on your phone.
Moto Body is already present on the Moto 360 and you simply need to navigate to the permissions section of the settings app, choose Moto Body and ensure Sensors are enabled.
Click to expand...
Click to collapse
i have done that now the moto body app on my watch says i have done 101 steps but google fit still shows the same apps as before. i did grant permission so moto body could look into my sensors
It may take a few minutes for Google Fit on the 360 to start registering steps. This is the process I took per guidance from the Google Fit devs. Here is the reply from that email exchange:
"Thanks for the bug report. Could you try enabling moto body permissions, by opening the moto body app on the watch?
Enabling permissions should trigger the moto body app to start recording steps, and these should be reflected in Google Fit."
Click to expand...
Click to collapse
Once I performed these steps I have not gone back to making use of Moto Body. Are you using one of the Google Fit watch faces to track steps or just launching the Google Fit app on your 360?
sfringer said:
It may take a few minutes for Google Fit on the 360 to start registering steps. This is the process I took per guidance from the Google Fit devs. Here is the reply from that email exchange:
Once I performed these steps I have not gone back to making use of Moto Body. Are you using one of the Google Fit watch faces to track steps or just launching the Google Fit app on your 360?
Click to expand...
Click to collapse
i use an google fit watch face but there is not chaning anything when i look in the moto body app just to check it it counting steps but no steps in the google fit app.
sfringer said:
It may take a few minutes for Google Fit on the 360 to start registering steps. This is the process I took per guidance from the Google Fit devs. Here is the reply from that email exchange:
Once I performed these steps I have not gone back to making use of Moto Body. Are you using one of the Google Fit watch faces to track steps or just launching the Google Fit app on your 360?
Click to expand...
Click to collapse
EDIT: The watch it counting steps now when i leave my phone on my desk. but when i get back and the watch reconnects to the phone the steps wont update on the phone. so the phone says 8500 steps while the moto 360 says 8600 steps for example. and after 5 minutes or so my watch also says 8500 steps again. so the phone overrides the watch
Glad to hear it's finally counting steps on your 360.
As for step sync between the 360 and your Galaxy S6, I don't have any insight there other than I've noticed that step count syncing is never instantaneous (and even slower to the Fit website).
sfringer said:
Glad to hear it's finally counting steps on your 360.
As for step sync between the 360 and your Galaxy S6, I don't have any insight there other than I've noticed that step count syncing is never instantaneous (and even slower to the Fit website).
Click to expand...
Click to collapse
Thanks but it is not synching at all.
When the moto 360 has an higher value then my phone the watch sets the stepcounter back to the count that is on the phone.
I've not encountered the issue you've described so I'm not certain what steps you could take to correct the issue.
You could try submitting an issue in the Google Fit community on Google+.
sfringer said:
I've not encountered the issue you've described so I'm not certain what steps you could take to correct the issue.
You could try submitting an issue in the Google Fit community on Google+.
Click to expand...
Click to collapse
i did that but now response yet
thebest07111 said:
i did that but now response yet
Click to expand...
Click to collapse
Did you get a response? I am having the exact issue after bring my moto 360 from beyond the grave.
Any update on this? Having same problems with my moto360
I'm experiencing problems with counting steps on my SWR50:
- When I walk very fast it seems to miss steps. The other day I walked 10 km and it had recorded about 6000 steps while it should be well over 10k steps.
- Today I was walking over 4 km and near the end of the walk the steps shown was over 5000. But when I was back I noticed that the stepcount was on little over 2900. Sometime later it was on around 4300 although I had been sitting. This is on Classic Watchface. But if I look at the Bubbles watchface it shows 6.8k steps.
- When I look in Google Fit is says also around 4300 steps while Lifelog says 6200 steps.
Has anyone noticed the same? Is there a way to get a uniform reading?
And especially how can I make it record my steps properly when I walk fast?
I had similar issues but I eventually gave up. My primary use was for fitness tracking and it was just too inconsistent. I've put my smartwatch up for sale and bought a Fitbit blaze. The notifications are read only but I never really used voice commands and always had issues with gps so it felt like an easy trade off.
My SWR50 stopped recording steps at all in recent few weeks. I think it had to do with some Google S/W update that was pushed without any input on my part. (Gplay services framework or Google App or something)
I eventually got tired of it registering nothing, so I un-paired it and re-paired it with my phone. Shortly after that I noticed it had recorded a few steps. Yay!
The next day, it was back to nothing again.
It always shows up in Android Wear and it still alerts on phone notifications, just doesn't record steps any more.
I recently upgraded my HTC One M8 from CM13 to Lineage 14.1. I did a full wipe of the phone, installed the latest OpenGApps and reinstalled all my apps including the latest Android Wear app. I also wiped my Smartwatch 3 and reconnected it to my phone. Since the upgrade the stepcount from my watch isn't syncing to my phone (or online to fit.google.com). Other stuff syncs and all my apps are there as they were previously (Skype, Whatsapp, Hangouts, Maps, Music etc. Plus if I start a fit workout on my watch, this syncs fine and is displayed on my phone and online. It just seems to be steps, activity time and calories that don't get sync'd.
I have hard-reset the watch a couple of times, resync'd apps etc and the behaviour is the same. Currently my watch is displaying 729 steps and 641 calories. My phone (and online) however are showing 263 steps and 743 calories.
Any ideas?
Andy
EDIT: I have been playing around with resetting various things and it seems it is just one-way that isn't working - from the watch. So I managed to clear everything off on the watch and it then sync'd the steps recorded on the phone to the watch (311 steps). I then put the watch back on my wrist and now it says 327 steps on the watch, however the phone and online still says 311. I then took the watch off and walked about a bit with my phone in hand and the screen on and the steps increased to 399. Shortly after this appeared online and my watch updated to 415 steps. I then put the phone down and put the watch back on, walked about a bit and the steps increased on it to 450, however the phone and online still say 399.
So it appears to be just the steps (and calories) that aren't syncing from the watch to the phone, however its working from the phone to the watch.
hmm....
ADB100 said:
I recently upgraded my HTC One M8 from CM13 to Lineage 14.1. I did a full wipe of the phone, installed the latest OpenGApps and reinstalled all my apps including the latest Android Wear app. I also wiped my Smartwatch 3 and reconnected it to my phone. Since the upgrade the stepcount from my watch isn't syncing to my phone (or online to fit.google.com). Other stuff syncs and all my apps are there as they were previously (Skype, Whatsapp, Hangouts, Mas, Music etc. Plus if I start a fit workout on my watch, this syncs fine and is displayed on my phone and online. It just seems to be steps, activity time and calories.
I have hard-reset the watch a couple of times, resync'd apps etc and the behaviour is the same. Currently my watch is displaying 729 steps and 641 calories. My phone (and online) however are showing 263 steps and 743 calories.
Any ideas?
Andy
EDIT: I have been playing around with resetting various things and it seems it is just one-way that isn't working - from the watch. So I managed to clear everything off on the watch and it then sync'd the steps recorded on the phone to the watch (311 steps). I then put the watch back on my wrist and now it says 327 steps on the watch, however the phone and online still says 311. I then took the watch off and walked about a bit with my phone in hand and the screen on and the steps increased to 399. Shortly after this appeared online and my watch updated to 415 steps. I then put the phone down and put the watch back on, walked about a bit and the steps increased on it to 450, however the phone and online still say 399.
So it appears to be just the steps (and calories) that aren't syncing from the watch to the phone, however its working from the phone to the watch.
hmm....
Click to expand...
Click to collapse
Just to let you know you're not the only one, I'm experiencing the exact same issue. I bought the SW3 to replace my FitBit charge HR, but still wanted my steps to sync to the fitbit app (my health insurance uses fitbit data for rewards but doesn't support Google Fit). Managed to find a third party solution, but the steps are always significantly lower than are recorded on the watch - so again, steps are not syncing from the watch to the google fit app/fitbit app, but ARE syncing the other way around :/
I un-paired my SW3 from my phone (HTC One M8 running the latest Lineage nightly) and the SW3 did a factory reset. On initial pairing and syncing I was left with the old Google Fit app on the watch - the one without the 'Fit Activity' option. I noticed however that the steps, distance and calorie information recorded on the SW3 sync'd with Google fit on my phone.
I went through the hoops trying to get the latest Android Wear Google Fit application loaded on the watch (v1.64.06-200) eventually having to sideload it via ADB. Its installed now however the steps, distance and calorie information are no longer sync'd so I guess this is a bug in either the wearable Fit .apk or the phone Fit .apk. Starting a Fit activity on the watch such as walking sync's OK so I am wondering whether this is a design feature?
Andy
Same issue
Difficult to digest this is still not resolved. My steps and activities captured on Sony smartwatch 3 aren't getting synced with phone or web. Any workaround please?
guys could it be i have the same issue, is it elated to this thread
https://forum.xda-developers.com/smartwatch-3/help/guide-fix-notifications-apps-syncing-to-t3770415
i tried to test it but because imon android 9 DP2 i keep getting issues with android wear app