Has anyone else noticed that when in a dark area, pressing the main button will turn on the screen but it will then automatically and immidiately turn off?
Several times I've gotten into a battle with the phone only to lose, turning it on and it turns off, then turning it on again and so on...
To compound the issue, in these situations it seems that double tap is signifigantly less responsive to activate the screen as well.
I'm pretty sure this phone is using some sort of facial recognition, it has smart stay doesnt it? I think it has gravity/accelerometer to turn on the screen when you pull it out of your pocket. In the back of my mind I'm thinking that since it cant see me it is shutting off but this doesnt seem consistent...
I'm running stock rom, rooted with twrp. Any ideas?
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Never heard of it. Screen is set to auto off in 30 seconds. Change it to 2 min and you should be good. If u running without a case then maybe the hand is touching the edges of screen this will also shut screen off in double tap.
BAD ASS G3
sublimaze said:
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
I didn't notice it until the last week or so. but I kind of feel like that was because I hadn't used the phone that much up until then. I didn't make any major changes to the phone immediately before I started noticing it either, I had already had it rooted for about a week. I feel like the stock rom does have some glitches to it.
The G3 does have a "smart screen" feature that detects your face (Settings > Display). Disable that and see if it helps.
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
randyspants said:
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
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Click to collapse
speedrabbit said:
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
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Click to collapse
Have you tried disabling smart stay as sublimaze recommended?
Apache0c said:
Have you tried disabling smart stay as sublimaze recommended?
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Click to collapse
Tried but remains the same... This was the only thread I found concerning this.
Ive had this issue too investigating now
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
gabrielshaste said:
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
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Click to collapse
Lol.
I have the same issue EVERY night. Why is that? It's very annoying
Same issue here
it seemed to resolve itself when I factory reset my phone
but after I got my apps reinstalled from my google backup it started again
so it seems like it's a software issue - not sure to which app it is related to
let me know if you find a fix - this is quite annoying
Me too. I've been facing this issue at night, when it's very dark.
Me and my buddy were in the car during a roadtrip and it was very dark, I mean like: No lights outside, no lights inside the car, the double tap feature didn't even work to begin with and whenever I tried to use the "Power Button" It would come on and then suddenly 'boom' Turn off, now this would happen a few times until it stays on. Weird...
I just experienced this myself, first time I've seen it happen in the 30 + G5's that I've sold. If it's in the dark it just doesn't turn on at all. I hope LG is fixing this. I'm about to Factory Reset it right now and hope for the best! Someone else mentioned that this is the only forum that is disccusing this issue. It must be a very few that are effected. I'm testing another one as we speak.
Has this issue been resolved? My friend's G3 also has this issue. Day time no problem. When it is dark the screen wont' stay on.
Same problem, no fix yet
Same problem here - Pointing it at any light and pressing the power button will turn it on. (As will plugging it into power). Tried tinkering with all sorts of settings (face recognition/auto dimming feature/etc) nothing worked. Tried factory reset, that didn't work either.
My issue started after i had my screen replaced (by a shady shop) who probably didn't do a good job of packing it back together....I'm going to see if I can have someone open it up and clean it out a bit..
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Nahdont said:
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Click to expand...
Click to collapse
I have also same problem. No solution yet.
Related
Hey i don't know if this deserves its own thread or not, but i think it'd be pretty cool if the proximity sensor on the Touch Pro 2 could be used like those on blackberries, that when you put the phone in your pocket or a case with the screen on the screen would automatically turn off then turn back on when you took it out. Don't know if this would be possible but it is a really cool concept. Thanks
blackberries turn on cause theres a little magnet in the cases that turn on and off the screen. i dont think any blackberries have a proximity sensor. the storm is the only one with a touch screen to accidentally hit but you have to click it to do anything, and if your pushing a bb hard enough into your face to make the screen click, you deserve the have it push random buttons.
oh ok, that kinda sucks, still be kinda cool if it could be done though
i was wondering if theres some way to change the sensitivity or distance of the proximity sensor, i notice when my wife was using the phone the screen would turn on and off randomly i guess because of the way she was holding it to her ear, then i started noticing through the corner of my eye that my phone was doing this as well, it must think i've pulled it away from my ear when it senses different cavities in my ear, i'd like to turn it up to an extra 1/2" or so when i do hold the phone to my ear i know for certain it stays off, and when i really do pull it away from my head the screen wakes up. has anyone found the settings for this yet? i'm running juicy rom and my wife has mightyrom
TheLetterMan said:
Hey i don't know if this deserves its own thread or not, but i think it'd be pretty cool if the proximity sensor on the Touch Pro 2 could be used like those on blackberries, that when you put the phone in your pocket or a case with the screen on the screen would automatically turn off then turn back on when you took it out. Don't know if this would be possible but it is a really cool concept. Thanks
Click to expand...
Click to collapse
you could have it that way but you would need to disable the power off after x minutes. then all you would need to do is keep the proximity sensor enabled
Changescreen has an option under the advanced settings to suspend the phone when it's placed face down or in your pocket (as long as its put in your pocket upside down). It doesn't turn back on when you pick it up or take it out of your pocket though, you have to hit the suspend button for that. I'd reccomend checking it out.
Oh ya it also does screen rotation via the G-sensor.
trevoroni said:
Changescreen has an option under the advanced settings to suspend the phone when it's placed face down or in your pocket (as long as its put in your pocket upside down). It doesn't turn back on when you pick it up or take it out of your pocket though, you have to hit the suspend button for that. I'd reccomend checking it out.
Oh ya it also does screen rotation via the G-sensor.
Click to expand...
Click to collapse
I'm not sure if Changescreen actually uses the proximity sensor. It will shut off the screen even if you turn it upside down in the air. And I have found on numerous occasions that it still leaves the screen on in your pocket, which is too bad because it's handy to have.
Try PocketShield. It will automatically shut the screen off when put in your pocket or case. There is a free and paid version.
t0mmyr said:
i was wondering if theres some way to change the sensitivity or distance of the proximity sensor, i notice when my wife was using the phone the screen would turn on and off randomly i guess because of the way she was holding it to her ear, then i started noticing through the corner of my eye that my phone was doing this as well, it must think i've pulled it away from my ear when it senses different cavities in my ear, i'd like to turn it up to an extra 1/2" or so when i do hold the phone to my ear i know for certain it stays off, and when i really do pull it away from my head the screen wakes up. has anyone found the settings for this yet? i'm running juicy rom and my wife has mightyrom
Click to expand...
Click to collapse
I'm with t0mmyr on this issue.
I too find that when having been on a call, my screen can end up with started apps, on the programs page, etc.
I too think that a 'tweak' on the proximity sensor will go a long way to fixing this issue. The trick is to find exactly what to tweak and this is where we need a little guru-like guidence.......!!!
Cheers
Jabberoo
theres a few interesting keys in hklm\software\htc\proximity. i wont mess with them. i wouldnt like the screen to turn on every time i pick my phone off a table or something.
The Jack of Clubs said:
theres a few interesting keys in hklm\software\htc\proximity. i wont mess with them. i wouldnt like the screen to turn on every time i pick my phone off a table or something.
Click to expand...
Click to collapse
Thx for the heads-up
I looked into them but with no result.
There must surely be a way to 'fiddle' with the range..?
Cheers
Jabberoo
i dont think there is a boost on range. i think the emitter intensity is fixed and would require hardware tinkering to make reflections on object brighter for the receiving sensor.
trevoroni said:
Changescreen has an option under the advanced settings ....
Click to expand...
Click to collapse
Actually I played with it a little and realized that it does in fact use the proximty sensor and g sensor. It just seems to bug up some times (or it just might be my device)
Not just yours mine does this as well. I make sure I don't move the phone away from my ear at all but if it is a long call it always seems that either the notification bar or the start button got pressed during the call. It is driving me nuts. I had a program written by someone on XDA for my Fuze that worked awesome called touch in-call screen tweak I want that functionality with the tilt 2
dalavar said:
Not just yours mine does this as well. I make sure I don't move the phone away from my ear at all but if it is a long call it always seems that either the notification bar or the start button got pressed during the call. It is driving me nuts. I had a program written by someone on XDA for my Fuze that worked awesome called touch in-call screen tweak I want that functionality with the tilt 2
Click to expand...
Click to collapse
TouchLockPro has InCallTweak built in. See youtube video in the link. And recently also has added ZoomBar unlock. And it is *FREE*
Anybody else having issues when placing your palm over the screen to dim it? It should turn the screen off and vibrate. I think I only saw that happen once, but I can't seem to get that to work.
Can somebody try it and tell me if it works for you all the time, some of the time, or rarely to never?
Thanks.
I got it working if I turn off the ambient screen setting on the device. You can also use the button too.
Ambient Screen Off
kpjimmy said:
I got it working if I turn off the ambient screen setting on the device. You can also use the button too.
Click to expand...
Click to collapse
Yup, I tried with both, ambient screen on and ambient screen off. No luck. Yeah, I guess I'll just have to use the button, seems faster anyway, or wait until it turns itself off. I guess I was just concerned my ambient light sensor might be defective, haven't had the chance to see if auto-brightness works correctly since it has been raining and cloudy outside and light indoors generally keeps it mid-brightness.
DaPhang said:
Yup, I tried with both, ambient screen on and ambient screen off. No luck. Yeah, I guess I'll just have to use the button, seems faster anyway, or wait until it turns itself off. I guess I was just concerned my ambient light sensor might be defective, haven't had the chance to see if auto-brightness works correctly since it has been raining and cloudy outside and light indoors generally keeps it mid-brightness.
Click to expand...
Click to collapse
Did you go to the android wear app and turn off ambient screen? I assume so. Mine turns "off" when I either "palm" it or push the button. I left the ambient screen sensor on and it still turned off for me.
Make sure your palm is touching the screen. If you're just cupping your hand over the screen, it won't work. It's not a "oh, it just turned dark" thing, but more of a "oh, my entire surface is being touched at once" thing.
Touch Screen Palm
jt3 said:
Make sure your palm is touching the screen. If you're just cupping your hand over the screen, it won't work. It's not a "oh, it just turned dark" thing, but more of a "oh, my entire surface is being touched at once" thing.
Click to expand...
Click to collapse
Thank you very much, that was it. It works now, operator error.
so im not sure what i did but my ambient display is acting up.
when screen times out, ambient display turns on, then about 5 seconds later it turns off.
double tap to wake also no longer works.
i am running in full immersive mode.
any ideas? not sure how to fix.
byproxy said:
so im not sure what i did but my ambient display is acting up.
when screen times out, ambient display turns on, then about 5 seconds later it turns off.
double tap to wake also no longer works.
i am running in full immersive mode.
any ideas? not sure how to fix.
Click to expand...
Click to collapse
It's cuz of full immersive mode. Been lots of problems using full immersive mode ever since 8.0 dropped.
actually it's working again now. i think it may have been because my screen was filthy dirty. i had been using it for a recipe and there was crap all over it. i had kinda wiped it off but it was still gross. once i cleaned it for real, things started working fine again. weird i know but all good now.
byproxy said:
actually it's working again now. i think it may have been because my screen was filthy dirty. i had been using it for a recipe and there was crap all over it. i had kinda wiped it off but it was still gross. once i cleaned it for real, things started working fine again. weird i know but all good now.
Click to expand...
Click to collapse
Not weird at all. I was going to suggest a bad screen protector install. The "always on" display turns off when in your pocket. It does this by periodically checking the proximity sensor. If you have crap covering it, it will do precisely what you described. Stay on for a few seconds until the next check of proximity sensor.
Sent from my Pixel 2 XL using Tapatalk
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
Shadowblade19 said:
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
Click to expand...
Click to collapse
run it on safemode and see if it still happens, if not then there could be an app messing with the experience.. if still doenst turn on while on call on safemode, then call support.
Are u using immersive mode?
I've read that some experienced this after an update to the phone app. I had this problem and it turned out something was wrong with the proximity sensor. I downloaded an app to test the phones sensors and it always said near for the proximity sensor. Had an RMA done on it
I am having the same issue...
Funny thing, i can wake my screen well when I'm calling with my Bluetooth device (Alpine player). But if I'm using the phone, the screen stays dead.
They should at least give us an update that would let us to wake the screen manually.
You guys need to give more detail like are you stock, rooted, modded? Something to go off of
Shadowblade19 said:
I'm not sure if it's a proximity issue, software, or related to the phone app itself but quite frequently when I'm on a phone call my screen will stay black even if I pull my face away from the phone. Pressing the power button does nothing, double pressing it for the camera shortcut will have the phone vibrate but still black screen. If I place my finger on the fingerprint scanner it vibrates but still black screen. The only way to get the screen to come back on is for the other caller to hang up. It was especially bad when I called my voicemail and couldn't hang up so it was stuck like that until I held the volume up and power buttons to manually reset the phone. Is anyone else having this issue?
Click to expand...
Click to collapse
Here is what you do... Remove your screen protector and throw it away. Then, buy one with a proper cutout for the proximity sensor.
Sent from my Pixel 2 XL using Tapatalk
mackentosh said:
You guys need to give more detail like are you stock, rooted, modded? Something to go off of
Click to expand...
Click to collapse
I'm stock with no screen protector just an Incipio dual pro case. I've taken the case off and tried cleaning the phone but the still persists without the case on. I've also tried booting into safe mode and still the same problem occurs. At least now I've went into the settings and turned on power button ends call so I can hang up now. Talked with google support and sent them a bug report awaiting their response.
hatdrc said:
I've read that some experienced this after an update to the phone app. I had this problem and it turned out something was wrong with the proximity sensor. I downloaded an app to test the phones sensors and it always said near for the proximity sensor. Had an RMA done on it
Click to expand...
Click to collapse
What app did you use? I'll try it out.
Shadowblade19 said:
What app did you use? I'll try it out.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=asd.vector.sensor
hatdrc said:
https://play.google.com/store/apps/details?id=asd.vector.sensor
Click to expand...
Click to collapse
Yep mines saying NEAR for the proximity sensor. Guess I'm going to wait on the answer from Google support and RMA the device too. It's weird because I don't have any screen protector or anything to block the sensor and the proximity sensor was fine for the first 2 months.
Shadowblade19 said:
Yep mines saying NEAR for the proximity sensor. Guess I'm going to wait on the answer from Google support and RMA the device too. It's weird because I don't have any screen protector or anything to block the sensor and the proximity sensor was fine for the first 2 months.
Click to expand...
Click to collapse
Mine too. I had no case or screen protector on it. They had me send a bug report first.
hatdrc said:
Mine too. I had no case or screen protector on it. They had me send a bug report first.
Click to expand...
Click to collapse
Yeah I already sent them a bug report last night. Thanks for all the help appreciate it.
Closed per OP request.
Ever since I've bought OnePlus 7T, the proximity sensor is giving me a lot of problems. Sometimes the screen lights up while I'm speaking on the phone and the speaker is activated. Sometimes the call gets recorded. Sometimes if the phone is in my pocket and I try to unlock it, it says too many attempts.
Yes it very annoying, when removing it from pocket accidently my fingerprint matches and something something happens.
vinay3190 said:
Ever since I've bought OnePlus 7T, the proximity sensor is giving me a lot of problems. Sometimes the screen lights up while I'm speaking on the phone and the speaker is activated. Sometimes the call gets recorded. Sometimes if the phone is in my pocket and I try to unlock it, it says too many attempts.
Click to expand...
Click to collapse
It's issue on most OnePlus phones.. I had the issue on 6T, 7 Pro.. annoying
1rahul1996 said:
Yes it very annoying, when removing it from pocket accidently my fingerprint matches and something something happens.
Click to expand...
Click to collapse
This is the biggest reason I may be going Pixel 4...
Yes I too have this issue with my OP7T
Yup, same issue here.
Another thread about it here - https://forums.oneplus.com/threads/proximity-sensor-doesnt-work.1147600/
Also issue present on OP7Pro forums.
Seems to be related to this "Virtual Sensor":
https://www.ellipticlabs.com/2019/0...eaner-design-to-oneplus-7-series-smartphones/
So we have to wait and hope (could be this same as Never Settle? :d) that can be fixed with a software update.
It seems to get worse the more I use my phone. Anyone else notice this? Brand New it never did it
Josh McGrath said:
It seems to get worse the more I use my phone. Anyone else notice this? Brand New it never did it
Click to expand...
Click to collapse
Someone on the OP7T forum suggested it may be Tap the Screen to Show (let's call it TSS) feature.
I enabled DTW. This will trigger Ambient Display -> "Tap the Screen to Show" to be disabled.
Tried and the screen still won't turn off when on a call with the phone on my ear.
Both options disabled (no DTW and no TSS), still won't turn off.
What did work though, was to turn off screen once with the power button:
- I was in a call and the screen was on,
- turned off the screen using power button,
- I took the phone off my ear -> Screen on
- put the phone back on my ear -> Screen off
Maybe someone can make more sense of it.
trveller72 said:
Someone on the OP7T forum suggested it may be Tap the Screen to Show (let's call it TSS) feature.
I enabled DTW. This will trigger Ambient Display -> "Tap the Screen to Show" to be disabled.
Tried and the screen still won't turn off when on a call with the phone on my ear.
Both options disabled (no DTW and no TSS), still won't turn off.
What did work though, was to turn off screen once with the power button:
- I was in a call and the screen was on,
- turned off the screen using power button,
- I took the phone off my ear -> Screen on
- put the phone back on my ear -> Screen off
Maybe someone can make more sense of it.
Click to expand...
Click to collapse
I tried the above also same thing. I am tired of this BS. I am constantly pressing hold or dialing with my face unless I have the phone shoved in my ear. I almost didn't buy the 7t cause of this issue coming from the 6t with the same issue
Josh McGrath said:
I tried the above also same thing. I am tired of this BS. I am constantly pressing hold or dialing with my face unless I have the phone shoved in my ear. I almost didn't buy the 7t cause of this issue coming from the 6t with the same issue
Click to expand...
Click to collapse
Yeah, I am starting to remember good ol' days with the OPX. Every OTA was fixing one thing and breaking 3 other.
At that time I said no OP again, but still, this one seems to be be a good phone. Time will tell.
Coming back to our issue, I am puzzled that only a few people reported this.
Are you guys are on stock kernel or something custom?
I don't think I have this issue, but the sensor seems to function a bit differently from what I'm used to. When the phone is horizontal, covering the sensor does not turn off the display. But now do the motion of raising the phone to one's ear, and the display turns off. Just an observation, yet to experiment properly.
Does anyone know where the sensors are located on this phone? Is there a picture on the internet that points out the different sensors?
Edit: Yep. This one has a virtual sensor. It works differently.
roofrider said:
Are you guys are on stock kernel or something custom?
I don't think I have this issue, but the sensor seems to function a bit differently from what I'm used to. When the phone is horizontal, covering the sensor does not turn off the display. But now do the motion of raising the phone to one's ear, and the display turns off. Just an observation, yet to experiment properly.
Does anyone know where the sensors are located on this phone? Is there a picture on the internet that points out the different sensors?
Edit: Yep. This one has a virtual sensor. It works differently.
Click to expand...
Click to collapse
Not rooted, but using a custom dialer as the default Phone app (True Phone).
When I switched the default Phone app to Oneplus App, I could not reproduce the issue.
Testing for a few days to see if this works. Would be such a pity if the app is the problem because I really like it.
Also I just sent a log to OP support (they contacted me after I logged the issue on the feedback).
Yes, it is using the virtual sensor as you said (link in my previous post).
How does the virtual sensor work?
Sent from my [device_name] using XDA-Developers Legacy app
I couldn't find anything concrete on how this software-based proximity sensor, Elliptic Labs INNER BEAUTY, works. The keywords are: ultrasound, sensor fusion, and machine learning. A hardware-software I guess.
The 7T does have an IR sensor under the display, but I think this is only used for DT2W and Tap to Show to prevent the display from accidentally turning on when the phone is in the pocket and so on. Not for calls.
Fully Unmodified phone - same issue here. Phone regularly turns on airplane mode while I’m on a call cause it is registering face touches. Screen regularly flickers while on calls as if rapidly moving away from my face....
This was not a problem on my 3t a while ago and the issue is driving me to switch phones alongside some software instability (random lag and keyboard jitter) (animation issues after launcher swap) (soft-lock on navbar or gestures but not a play store replacement)I usually fix by rom swapping on one plus phones andddddd twrp is dead (for now) and no ones working on a valid replacement.
Will be keeping this phone in hopes of twrp eventual return, but need that stability
igotlostintampa said:
Fully Unmodified phone - same issue here. Phone regularly turns on airplane mode while I’m on a call cause it is registering face touches. Screen regularly flickers while on calls as if rapidly moving away from my face....
This was not a problem on my 3t a while ago and the issue is driving me to switch phones alongside some software instability (random lag and keyboard jitter) (animation issues after launcher swap) (soft-lock on navbar or gestures but not a play store replacement)I usually fix by rom swapping on one plus phones andddddd twrp is dead (for now) and no ones working on a valid replacement.
Will be keeping this phone in hopes of twrp eventual return, but need that stability
Click to expand...
Click to collapse
Twrp is out for the 7t. It's not flashable last I checked but it is bootable and usable for what I used it for which was a backup of stock rom