Like the title says, i'm having a hard time unlocking my S3 running Cyanogenmod and 4.4.4. Is it the fact that it's running Cyanogenmod and not a stock ROM that's the hold up? I bought an unlock code from 2 websites and they don't work.
I'm running: CyanogenMod 11-20140805-SNAPSHOT-M9-d2lte
Android version 4.4.
Baseband I747MVLUEMK5
You need to be as close to stock as possible to unlock via code.
delete
err on the side of kindness
I am having the same problems... 4.4.4 and I forgot to unlock it first. I can't downgrade and I can't unlock via code.
Are you running a stock ROM?
Revert to Stock
muneyy said:
Like the title says, i'm having a hard time unlocking my S3 running Cyanogenmod and 4.4.4. Is it the fact that it's running Cyanogenmod and not a stock ROM that's the hold up? I bought an unlock code from 2 websites and they don't work.
I'm running: CyanogenMod 11-20140805-SNAPSHOT-M9-d2lte
Android version 4.4.
Baseband I747MVLUEMK5
Click to expand...
Click to collapse
I tried with my offial att unlock code 5 times (which I thought would permanantely lock my phone while using the Slim Rom (4.4.x) . I reverted back to stock and followed the procedue at an external website that I cannot link to because I haven't posted enough. Just search 'galaxy s3 unlock code doesn't work' in google and you will find pages that give you some ussd codes to get into the debug menu. I followed those directions and when I rebooted and entered the code it worked.
azaletel said:
I tried with my offial att unlock code 5 times (which I thought would permanantely lock my phone while using the Slim Rom (4.4.x) . I reverted back to stock and followed the procedue at an external website that I cannot link to because I haven't posted enough. Just search 'galaxy s3 unlock code doesn't work' in google and you will find pages that give you some ussd codes to get into the debug menu. I followed those directions and when I rebooted and entered the code it worked.
Click to expand...
Click to collapse
Need little help from you.
Do you rememeber which stock image you used? What was the baseband version?
Back to Stock from CM11 and SIM unlocked
I was able to ODIN to stock ROM and SIM unlock the phone.
Background: My ATT S3 i747 was running CM11 Android 4.4.4. Baseband and Bootloader was I747UCDMG2.
Steps:
1. Flashed rooted stock ROM (root66_ATT_I747UCDLK3.7z) using odin from http://forum.xda-developers.com/showthread.php?t=1739426
Followed the steps in OP.
After flash ODIN showed PASS and phone rebooted. It was stuck in Samsung logo. I booted into recovery. Performed a wipe cache and factory restore.
Phone rebooted successfully after that.
2. Inserted non-ATT SIM and it asked for the unlock code. I had obtained the code from ATT before. Used the code and phone was unlocked.
The same unlock code did not work while I was running CM11.
NOTE: When running stock ROM you can follow steps in below threads if direct unlock did not work for you.
1. http://forum.xda-developers.com/showpost.php?p=58671214&postcount=152
2. http://forum.xda-developers.com/showthread.php?p=38767845#post38767845 This works only with stock 4.1.1 image (LK3 modem).
See http://forum.xda-developers.com/showpost.php?p=59029460&postcount=323
NOTE: If you need TWRP recovery, see http://forum.xda-developers.com/showthread.php?t=1739426 and search for "Odin Flashable TWRP Recovery" in OP.
You can download ODIN flashable TWRP from there.
Related
I did a search and read through some of the old threads, but couldn't find an answer for my situation.
I received an unlock code from ATT, but want to know what I need to do in order to use it. Will it even work with the 4.3 bootloader? Do I need to flash the stock 4.3 ROM to use it?
Edit: it turns out that the bootloader was never updated to 4.3, so I just flashed the stock 4.1.1 ROM with Odin and unlocked using the free method here. Interestingly, the instructions and code provided by ATT didn't even work.
I Used To Own A Tmobile S3 Which I Enjoyed Using Custom Roms Like Cm 12, LiquidSmooth 4.1 And Pac Rom Just To Name A Few And The Lcd Broke . So One Of My Friend Is Selling Me A Used At&t S3 On Stock 4.4.2 For Quite Cheap. But My Problem Is ( Correct Me If Im Wrong) I Think I Read An Article Stating That You Cannot Use Custom Roms On S3s On Stock 4.4.2 Or It Will Brick It . Is This Correct ? An S3 Serves No Purpose To Me On Stock TOUCHWIZ . So Is It Possible To Root And Flash Custom Roms On S3s On OFFICIAL STOCK 4.4.2 TOUCHWIZ ?
Jaii_Versace said:
I Used To Own A Tmobile S3 Which I Enjoyed Using Custom Roms Like Cm 12, LiquidSmooth 4.1 And Pac Rom Just To Name A Few And The Lcd Broke . So One Of My Friend Is Selling Me A Used At&t S3 On Stock 4.4.2 For Quite Cheap. But My Problem Is ( Correct Me If Im Wrong) I Think I Read An Article Stating That You Cannot Use Custom Roms On S3s On Stock 4.4.2 Or It Will Brick It . Is This Correct ? An S3 Serves No Purpose To Me On Stock TOUCHWIZ . So Is It Possible To Root And Flash Custom Roms On S3s On OFFICIAL STOCK 4.4.2 TOUCHWIZ ?
Click to expand...
Click to collapse
The bootloader is not locked on the AT&T S3 (I747). You can use Odin to flash a custom recovery and flash any ROMs for d2att/d2lte you want. No unlocking required. It is a pretty modder friendly phone.
The thing you cannot do on the newer bootloaders is downgrade the bootloader. Attempts to downgrade anything beyond the 4.3 bootloader will result in a hard brick. This also prevents you from using the free sim unlocking method because it involves a firmware downgrade to 4.1. If you need to sim unlock the phone to use it on a different network you'll have to get a code from AT&T (they should provide one since a phone this old just about has to be off contract) or purchase one from a third party.
Jaii_Versace said:
... I Think I Read An Article Stating That You Cannot Use Custom Roms On S3s On Stock 4.4.2 Or It Will Brick It . Is This Correct ?... So Is It Possible To Root And Flash Custom Roms On S3s On OFFICIAL STOCK 4.4.2 TOUCHWIZ ?
Click to expand...
Click to collapse
I concur with @jason2678
I have an AT&T SGS3 (d2att/i747) that is on the NE4 bootloader and modem (4.4.2) and am running CM11 atm. As a matter of fact, none of the CM or AOSP roms since late in 4.4.2 development will run unless you are on one of the 4.4.2 bootloaders (NE4, NJ1, NJ2)
What you stated, quoted above, is true for the Verizon SGS3 (d2vzw/i535).
jason2678 said:
The bootloader is not locked on the AT&T S3 (I747). You can use Odin to flash a custom recovery and flash any ROMs for d2att/d2lte you want. No unlocking required. It is a pretty modder friendly phone.
The thing you cannot do on the newer bootloaders is downgrade the bootloader. Attempts to downgrade anything beyond the 4.3 bootloader will result in a hard brick. This also prevents you from using the free sim unlocking method because it involves a firmware downgrade to 4.1. If you need to sim unlock the phone to use it on a different network you'll have to get a code from AT&T (they should provide one since a phone this old just about has to be off contract) or purchase one from a third party.
Click to expand...
Click to collapse
Hello I am new here and could you please tell me the status of my phone since the phone does not provide me with option to enter unlock code after I inserted other carrier SIM.
I already have my unlock code given by AT&T.
I have CWM custom recovery installed
My phone info from Samsung Phone info Apps is
Bootloader version : I747UCUEMJB
PDA Version : I747UCUFNE4
CSC Version : I747ATTFNE4
Baseband Version : I747UCUEMJB
I have searched and tried with service mode method *#197328640# without success
Is Sim unlock related to bootloader
Thanks
car2carl said:
Hello I am new here and could you please tell me the status of my phone since the phone does not provide me with option to enter unlock code after I inserted other carrier SIM.
I already have my unlock code given by AT&T.
I have CWM custom recovery installed
My phone info from Samsung Phone info Apps is
Bootloader version : I747UCUEMJB
PDA Version : I747UCUFNE4
CSC Version : I747ATTFNE4
Baseband Version : I747UCUEMJB
I have searched and tried with service mode method *#197328640# without success
Is Sim unlock related to bootloader
Thanks
Click to expand...
Click to collapse
It appears that you have an NE4/Android4.4.2/KitKat rom installed over 4.3 bootloader and modem. I have seen several custom TouchWiz roms that run fine with this setup as long as one of a couple of custom kernels were installed. CM and AOSP roms will also run in this condition. BUT, from what I have read you will not be able to use the unlock codes. My reading indicates that you must be on complete stock ROM for the code to work, including stock recovery instead of CWM. ALSO, what I have read says that you only gt five attempts before the code becomes invalid.
I don't know why your phone is not asking for the unlock code, unless it has already been carrier unlocked. Even thouhg it is not asking for the code, does it function as it should?
Frequently the service modes do not work on custom roms, even TW based ones, because they are not using the stock dialers. I have also seen it reported that some were disabled with the 4.3 update and others in more recent updates.
Proceed carefully.
You may be able to enter the unlock code if the phone is running a stock dialler with a matching bootloader and modem combination.
dawgdoc said:
It appears that you have an NE4/Android4.4.2/KitKat rom installed over 4.3 bootloader and modem. I have seen several custom TouchWiz roms that run fine with this setup as long as one of a couple of custom kernels were installed. CM and AOSP roms will also run in this condition. BUT, from what I have read you will not be able to use the unlock codes. My reading indicates that you must be on complete stock ROM for the code to work, including stock recovery instead of CWM. ALSO, what I have read says that you only gt five attempts before the code becomes invalid.
I don't know why your phone is not asking for the unlock code, unless it has already been carrier unlocked. Even thouhg it is not asking for the code, does it function as it should?
Frequently the service modes do not work on custom roms, even TW based ones, because they are not using the stock dialers. I have also seen it reported that some were disabled with the 4.3 update and others in more recent updates.
Proceed carefully.
Click to expand...
Click to collapse
Thanks for respond
I had this phone since 3 years ago (new from ATT) and rooted stock rom with CWM 6.0.4.7 recovery touch . and I remember that I could unlocked through SERVICE MODE when I was overseas. ( sure I had used this phone with Other carrier) about 1 year ago I put this phone in my drawer I did factory reset and installed Stock firmware and update OTA to 4.3.
Last week I want to use this phone with Tmobile SIM but got Phone Not Allowed MM#6 message . The rom was still 4.3, Contact AT&T and got Unlock code.
but this phone didn't ask for unlock code entry option and still 4.3 , tried the whole weekend with service mode and upgrade to 4.4.2 via CWM recovery.
and still no luck
With your suggestion , it means that I don't have choice to downgrade back to 4.3 rom same with my bootloader and baseband? I heard we can't downgrade if we already in 4.4.2 , is that true?
But I still use stock recovery from CWM.
Before I proceed with replacing with stock recovery, is the stock recovery have to be 4.3 stock recovery or any version for S3? do I need to use odin to change to stock recovery?
if you have good link please help?
Thanks again
---------- Post added at 06:40 AM ---------- Previous post was at 06:33 AM ----------
audit13 said:
You may be able to enter the unlock code if the phone is running a stock dialler with a matching bootloader and modem combination.
Click to expand...
Click to collapse
Stock dialer means the entire Rom must be replaced to match my bootloader and modem combination or just replace the dialer in my case and still use 4.4.2?
Appreciated if you can help, thanks
Stock dialler requires a stock Samsung kernel.
From what I am seeing, you are on the 4.3 bootloader and modem. As I said before, there are custom TouchWiz 4.4.2 Roms that will run on the 4.3 bootloader and modem. Changing to a 4.3 rom, stock or otherwise, therefore would not be downgrading your bootloader and modem.
What rom are you on?
Some of the custom TouchWiz roms use dialers from the S5, therefore not stock for the S3.
Some of the custom TouchWiz Roms use the stock kernel, some use a custom kernel.
Did you flash a custom kernel?
What is your kernel version? (check under Settings > About Phone)
With the answers to the questions I asked, audit13 and I may be able to give more definite guidance. It could be as simple as flashing the stock kernel and a stock dialer. But, I can't tell at the moment.
car2carl said:
Thanks for respond
I had this phone since 3 years ago (new from ATT) and rooted stock rom with CWM 6.0.4.7 recovery touch . and I remember that I could unlocked through SERVICE MODE when I was overseas. ( sure I had used this phone with Other carrier) about 1 year ago I put this phone in my drawer I did factory reset and installed Stock firmware and update OTA to 4.3.
Click to expand...
Click to collapse
Are you saying you unlocked it before? If so it should still be unlocked. Flashing/wiping won't affect that, so it's pretty much a permanent thing. If so, maybe the Sim card you're using is an older one? they don't always work on tmobiles networks.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Are you saying you unlocked it before? If so it should still be unlocked. Flashing/wiping won't affect that, so it's pretty much a permanent thing. If so, maybe the Sim card you're using is an older one? they don't always work on tmobiles networks.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
audit13, dawgdoc, DocHoliday77
Thank you for your responses , Sorry I couldn't response any sooner as I worked in mountain/forest area that browsing the web is luxury
(yes I remember for sure I have used this cell phone overseas couple times and the way I unlocked through service mode. Way before AT&T OTA update since new)
I have weird situation that make me wondering if I had unlocked my S3 since message
"PHONE NOT ALLOWED MM#6" comes up if I use any other carrier beside AT&T
Per http://forum.xda-developers.com/showthread.php?t=2789917
thanks to OP
I just managed to change my bootloader to I747UCUFNE4 and also my baseband version to I747UCUFNE4
I still keep my CWM 6.0.4.7 recovery touch
I have Flashed with countless other rom such below:
I747UCUFNE4_Stock_Rooted_Odex.zip
I747UCUFNE4_Stock_Rooted_Deodex_3-31-15.zip
I747UCUFNE4_Stock_Rooted_3-31-15.zip
and even custom rom without any success
This was happened with my S3 after flash.
if I flashed with inserted active SIM Card (T Mobile or foreign SIM Card)
I will see PHONE NOT ALLOWED MM#6 after reboot
if I flashed without any SIM Card inserted after reboot :
- inserted foreign sim card and reboot again
I will have AT&T as roaming provider and for about few seconds received text message about fee from SIM issuer roaming to AT&T so means My S3 is unlocked...
(no... not so much!!!) in few minute I will have "PHONE NOT ALLOWED MM#6" and phone is useless as emergency only.
- inserted T-Mobile Sim Card and reboot again it shows "PHONE NOT ALLOWED MM#6" immediately
My Kernel Version :
3.4.0-1514807
[email protected] #1
Mon May 19 21:00:05 KST 2014
Thank you if you can help.
So you are not getting asked enter a network unlock code when running a stock rom with a foreign sim?
Does your provider use aws frequencies? The i747 does not natively support T-Mobile aws frequencies.
audit13 said:
So you are not getting asked enter a network unlock code when running a stock rom with a foreign sim?
Does your provider use aws frequencies? The i747 does not natively support T-Mobile aws frequencies.
Click to expand...
Click to collapse
No, It doesn't ask at all. just pop up "Phone not allowed MM#6."
my foreign SIM is ok.
I tested on Galaxy Note 4 T-Mo (unlocked) it grabbed ATT roaming,
tested on Iphone 4S (ATT-unlocked) it grabbed Tmobile roaming:laugh:
I just flashed stock recovery and still no go..
do I need to unroot?
Can I flash stock root rom with stock recovery
Thanks
What rom was on the phone when you inserted a foreign sim?
If you are running a Samsung rom, try this:
Www.unlockriver.com/Samsung-unlocking
I am using I747UCUFNE4_Stock_Rooted_3-31-15.zip
I just replaced CWM recovery with UCUFNE4 stock recovery
I did unroot with SuperSU and also
do factory setting through setting menu
basically my phone just as new factory setting but with UCUFNE4
the funny thing is :System Status: Custom is this related I have rooted this device before?
When I turn on bootloader mode (Odin Mode)
product name : SGH-I747
Current Binary: Samsung Official
System Status: Custom
Qualcomm secure boot : enable
warranty bit: 1
bootloader ap Swrev: 3
as I have stated at my 1st post that I had official unlock code from AT&T and got email from them the unlock PIN
but there is no option asking to key in the PIN with other carrier sim inserted .
I have checked also with Swappa esn check
and result is
Blacklisted => Not Indicated
This device does not appear to be globally blacklisted.
spent countless hours just to beat solving this device and read the threads and no result. And still "PHONE NOT ALLOWED MM#6"
So here's my problem. I finally got my code to unlock my network on my Canadian rogers phone but I've realized that I need stock rom to be able to unlock and I am now on Cyanogenmod 12.1 android 5.1.1 with the I747MUMUEND3 baseband and MJB bootloader (I believe). I remember flashing a new baseband/modem to be able to get the CM 12.1 nightlies.
But now I'm stuck in France with a SIM card that doesn't work and I don't think I can downgrade from what I'm seeing in the forums. Once your beyong 4.3 there seem no downgrading/stock possibilities...
Am I stuck with a Galaxy S3 wifi tablet?!
You can flash the latest 4.4.2 stock ROM from sammobile.com, perform a factory wipe, boot phone with non-Rogers sim, enter the sim unlock code.
audit13 said:
You can flash the latest 4.4.2 stock ROM from sammobile.com, perform a factory wipe, boot phone with non-Rogers sim, enter the sim unlock code.
Click to expand...
Click to collapse
Sorry to ask you but I can't seem to find it. I've been searching and I found firmware
http://www.sammobile.com/firmwares/download/9102/I747UCDLK3_I747ATTDLK3_XXX/ but
I feel like that might not be it... And I'm scared to brick my phone!
The Rogers s3 is the Sgh-i747m.
And this gets it down to just the i747M releases by Rogers.
http://www.sammobile.com/firmwares/database/SGH-I747M/RWC/
dawgdoc said:
And this gets it down to just the i747M releases by Rogers.
http://www.sammobile.com/firmwares/database/SGH-I747M/RWC/
Click to expand...
Click to collapse
Unfortunately I'm now stuck on boot...
Nevermind I had to factory wipe wich I did and now I have successfully unlocked my phone. Thanks a bunch guys. Much appreciated!
So, I was given a i747 A T & T model for my daughter. I was able to get TWRP flashed and made a back up of the stock ROM. I then proceeded to flash CM12.1. Now, my question is this; I got the unlock code from the original owner and was trying to use it but it kept coming back as an incorrect code. I found this thread and realized I need the stock ROM. So if I restore the stock ROM back up, will that be enough to let the unlock code work? Unfortunately, I've already used 4 of the 5 tries, and don't want to waste the last one. Thanks for any information.
You should be fine to enter the code if you are able to restore the TWRP backup of the stock ROM.
audit13 said:
You should be fine to enter the code if you are able to restore the TWRP backup of the stock ROM.
Click to expand...
Click to collapse
Thanks. That's what I was thinking, but I wanted to run it by you folks here. I'd never dealt with Sim unlocking a phone before. My personal phone was purchased Sim unlocked and my next phone will be a Nexus device so the whole Sim unlocking is new territory.
Sent from my Moto G XT1034 using Tapatalk
Good luck. We're all here to help each other out. Let us know how it goes.
audit13 said:
Good luck. We're all here to help each other out. Let us know how it goes.
Click to expand...
Click to collapse
It worked great! I restored the original stock ROM backup I'd made in TWRP and then performed the unlock and it worked. I'm glad too, since it was the 5th try out of 5 tries. I'm now restoring the backup of the CM12.1 that I'd made for her last night and she's got an active phone. Thanks a lot for the confirmation.
No problem. Congratulations?
Hey I recently got an S 3 on the T-Mobile network, and need to switch over to Verizon. I've looked around on here for different SIM unlocking methods, and just had a few questions:
1 can I just flash a Verizon ROM onto the phone in order to use my Verizon SIM card on it? (Something tells me this is a no)
2 if the above is not possible, and I have to get an unlock code, will I still be able to use a cyanogenmod ROM, or would I have to revert back to a stock ROM?
Thanks for your patience! Sorry if this a dumb question or if I posted in the wrong place!
I'm running:
TWRP 2.8.6.0
CM 12.1 d2tmo
SGH -T999L
If the phone is running a 4.1.1 or 4.1.2 bootloader, you could be flashed to stock 4.1.1 and sim unlocked using the free method. After unlocking, I would run ota updates until, the phone is running the latest stock rom. Once updated, I would install twrp and flash a stock rom.
If the phone is running a 4.3 or newer bootloader, it would be best to be running a stock rom in order to enter the unlock code.
Hello
I am currently running CM 12.1 on my SGS3 i747m.
I want to return back to stock rom, the current version offered by Rogers is Kit Kat 4.2.2.
Is this considered a downgrade? (from CM 12..1 to Android 4.2.2) Will I brick my device?
Is returning back to stock rom the only way I can network unlock my phone?
1) it is a downgrade in android versions (lollipop to kitkat. not bootloader/modem).
2) no , will not brick your device as long as not downgrading bootloader/modem.
3) what is your current bootloader/modem version ? (if unsure , you can DL the "samsung info" app from playstore and it will tell you).
http://forum.xda-developers.com/showthread.php?t=2609045
here's the xda thread for that.
4) i belive its the only free method. i think you can pay for an unlock code and not have to return to stock.
5) if returning to stock , here are directions posted by @audit13
http://forum.xda-developers.com/showthread.php?p=66306367
"err on the side of kindness"
So you're telling me I do not have to revert back to stock in order to network unlock? =D
That was my only reason for reverting back to the stock rom.
correct. but i've never had to unlock one so i wouldnt know where to go or how much the code cost.
"err on the side of kindness"
***update: i just bought an unlock code
didn't work. my phone says perso lock.
sigh
if i revert my phone back to stock rom, does the recovery have to be reverted too? or it's all good.
Recovery can be custom or stock. You need to revert to the stock Samsung dialler in order to enter an unlock code.
Easiest method would be to flash the latest 4.4.2 stock Rogers rom from sammobile.com, skip through the set up, power off, insert non-Rogers sim, boot phone, enter unlock code, done.
could I install stock rom via recovery or does it have to be through Odin?
so... I tried to install the stock rom via Odin3 as instructed on Sammobile... but it gets stuck in the glowing Samsung logo during boot.
any ideas?
try thru recovery :what:
"err on the side of kindness"
Did you perform a factory reset/wipe in stock recovery before booting the phone with the newly-flashed rom?
audit13 said:
Did you perform a factory reset/wipe in stock recovery before booting the phone with the newly-flashed rom?
Click to expand...
Click to collapse
i can't access stock recovery
I pressed power+vol up+home button. nothing.
although i get into download mode
i tried this: http://forum.xda-developers.com/gal...13-nightly-t3356062/post66306367#post66306367
and doesn't help =(
Are there any error messages in Odin? You're flashing the correct firmware?
audit13 said:
Are there any error messages in Odin? You're flashing the correct firmware?
Click to expand...
Click to collapse
So I went back to flash the latest stock firmware... and I was able to access the recovery and wipe cache and then factory reset/wipe! it worked!
=D
but I am having the same problem I started. I couldn't unlock my phone.
I entered the unlock code I got from MobileInCanada.com... and it still doesn't work.
I see that there is a free method for Android 4.1.1.
I am currently running Android 4.4.2
From Phone INFO app
Bootloader Version/PDA/CSC/Baseband: I747MWLUFOB3
Do you think I can revert back to Android 4.1.1 and try the free method? Or should I complain to the MobileInCanada about unlock code not working. Seeing as it looks like going back to stock, everything should be easy as pie to network unlock.
So you flashed back to a completely stock rom, inserted a foreign SIM card, you were prompted to enter the network unlock code, and it didn't work?
The imei in the phone matches the imei provided to mobileincanada? I have used mobileincanada but it was a long time ago. I get all my unlock codes from eBay because it's cheaper.
Do not attempt to flash any rom that is 4.3 or older as attempts to do so may hard brick the phone. Once an i747m is running a 4.3 or newer bootloader, the phone can only be unlocked with a code.
audit13 said:
So you flashed back to a completely stock rom, inserted a foreign SIM card, you were prompted to enter the network unlock code, and it didn't work?
The imei in the phone matches the imei provided to mobileincanada? I have used mobileincanada but it was a long time ago. I get all my unlock codes from eBay because it's cheaper.
Do not attempt to flash any rom that is 4.3 or older as attempts to do so may hard brick the phone. Once an i747m is running a 4.3 or newer bootloader, the phone can only be unlocked with a code.
Click to expand...
Click to collapse
Yes! completely right! I inserted my foreign SIM card, entered the unlock code from MobileInCanada and it didn't work.
I double/triple checked the IMEI.
Mobileincanada has a very good reputation. I recommend contacting them for a refund or have them resend the code.
Thank you!
would it be a different code?
If you supply the same imei, the code should be the same. Perhaps mobileincanada looked for the wrong imei in the unlock database.