[Q] Touch screen quit working - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Was working fine this morning..
Forgot to take it to work, 10 hours later..
I think it said it did a couple app updates...
Now all of a sudden I picked it up after getting home and the touch screen isn't working.
Not even in recovery mode.
In normal mode the very bottom buttons work....
I have no idea what to try or check..
Any help is appreciated..

All I can think of is to try a factory reset.
Sent from my SGH-T999 using Tapatalk

DocHoliday77 said:
All I can think of is to try a factory reset.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Thanks Doc...
I tried taking out the battery for a while. Booting into Recovery mode.. Nothing worked..
The next morning I got up and looked at it.. All of a sudden it worked..
And has been working fine for the past couple of days..
Either weird.. Or there's a piece of hardware going bad..
Luckily I have a Note 1 for backup..

Sounds line you have a bit o luck on your side as well! Backup your important data soon if you haven't already.
Sent from my SAMSUNG-SGH-T999 using Tapatalk

Related

Samsung epic won't boot past b/w samsung screen

I'm not sure if I'm posting in the correct place as this is my first time, so I apologize in advance if not. As my the title states I currently have a samsung epic 4g that will not boot past the samsung screen. The phone is not rooted and was running stock software. This phone also will not load a recovery menu as it will not boot past the samsung screen (and yes I'm aware of the redundancy). I have tried flashing older stock files using odin and I get a successful read with no errors, however when the phone resets post flash it will still not boot past the samsung screen.......PLEASE HELP I am at my wits end and open to suggestions. Thanks
Sent from my SPH-D700 using XDA App
Thephonewhisperer85 said:
I'm not sure if I'm posting in the correct place as this is my first time, so I apologize in advance if not. As my the title states I currently have a samsung epic 4g that will not boot past the samsung screen. The phone is not rooted and was running stock software. This phone also will not load a recovery menu as it will not boot past the samsung screen (and yes I'm aware of the redundancy). I have tried flashing older stock files using odin and I get a successful read with no errors, however when the phone resets post flash it will still not boot past the samsung screen.......PLEASE HELP I am at my wits end and open to suggestions. Thanks
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
+1 here too! Girlfriends phone has the exact same problem since last night. It also is not showing that it is charging...??
Sent from my PG86100 using XDA Premium App
Jbb3393 said:
+1 here too! Girlfriends phone has the exact same problem since last night. It also is not showing that it is charging...??
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Best I can say to you both is get a stronger cable if your not already using one and if you do have a cable other than the oem one then try leaving the battery out of the phone and hold the power button for about a minute to let the capacitors discharge then let it sit with the battery still out for about an hour :/ if you don't mind me asking, what happened to the phone before the issue started?
Try to Odin with the battery out.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Try to Odin with the battery out.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
And with sd card out too
Sent from my SPH-D700
Its possible to odin without the battery in? How does it populate the com and do you put it in download mode first then pull battery or just plug it and let it fly?
Sent from my SPH-D700 using XDA App
Thanks for the replies. I am trying "the duce's" advice first, no luck yet. She had went to take a picture of the "beautiful sky" last night in the hot tub and dropped it. I immediately took the battery out and when we got to our apartment took the hair dryer (on medium heat of course) to it. I then put the battery in and turned it on and it worked! Until she decided it needed a restart and it hasn't came on since...
Sent from my PG86100 using XDA Premium App
Huge thanks for the replies here as well and to address duces question, in my case nothing outside of normal use on the phone. I powered it off and when I powered it back on I was stuck on samsung
Sent from my SPH-D700 using XDA App
Ok so I just tried to flash with odin with battery out I did put it in dowload mode after plugging it up....I removed the sd card as well. Now it boots to the samsung screen but the difference is that now the red led stays lit and the capacitive keys on the bottom row do as well. Any suggestions?
Sent from my SPH-D700 using XDA App
I am stuck while odin right now with battery in... Suppose I will pull battery and try without next...
Sent from my PG86100 using XDA Premium App
Jbb3393 said:
Thanks for the replies. I am trying "the duce's" advice first, no luck yet. She had went to take a picture of the "beautiful sky" last night in the hot tub and dropped it. I immediately took the battery out and when we got to our apartment took the hair dryer (on medium heat of course) to it. I then put the battery in and turned it on and it worked! Until she decided it needed a restart and it hasn't came on since...
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
In that case, I would make sure every last bit of moisture is out of the casing by leaving it covered by rice over night.... it might be short circuiting :/
Thephonewhisperer85 said:
Huge thanks for the replies here as well and to address duces question, in my case nothing outside of normal use on the phone. I powered it off and when I powered it back on I was stuck on samsung
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
That's just odd :/ I honestly haven't a clue as to what may be going wrong.... at least you made some progress with the capacitive buttons lighting up and your notification led is lighting, usually that's a sign it'll boot
Get this....never got it to boot using odin or by completely discharging the capacitors but on a hunch changed out the lcd this morning and boots right up. What the heck, does anyone know why this worked? Haha very confused now even though the issue is resolved.
Sent from my SPH-D700 using XDA App
Thephonewhisperer85 said:
Get this....never got it to boot using odin or by completely discharging the capacitors but on a hunch changed out the lcd this morning and boots right up. What the heck, does anyone know why this worked? Haha very confused now even though the issue is resolved.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I guess you are the phone whisperer lol
Thephonewhisperer85 said:
Get this....never got it to boot using odin or by completely discharging the capacitors but on a hunch changed out the lcd this morning and boots right up. What the heck, does anyone know why this worked? Haha very confused now even though the issue is resolved.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Must have been some kind of failure mode for hardware check then. I had the same thing with my airbag switch in my truck. Airbag light came on because the stupid bulb in the switch was blown. Almost cost me $35 for a switch instead of $1.50 at Radio Shack.
kennyglass123 said:
Must have been some kind of failure mode for hardware check then. I had the same thing with my airbag switch in my truck. Airbag light came on because the stupid bulb in the switch was blown. Almost cost me $35 for a switch instead of $1.50 at Radio Shack.
Click to expand...
Click to collapse
Has anyone been able to boot into safe mode(hold power button and capacitive menu button) after the phone not booting normally?
im rooted and finished flashing one of the roms, now it seems like its stuck on boot screen.... do i just leave it on? or do the whole flashing process over again?
zgoo07 said:
im rooted and finished flashing one of the roms, now it seems like its stuck on boot screen.... do i just leave it on? or do the whole flashing process over again?
Click to expand...
Click to collapse
You can try a reflash, restore your previous nand backup and try again, or Odin in a prerooted ROM and start from there. But if it goes more than a minute on SAMSUNG you are done. After flashing the S will take a few minutes (or whatever boot screen the ROM has) while it rewrites Dalvik cache.
My epic is doing the same thing. It was stuck in recovery menu when I pulled it out of my pocket. Rebooted and stuck on sanding screen.
I figured out what I did. I installed wrong kernal... noob for me lol
Sent from my SPH-D700 using xda premium

Bricked my phone. What do?

So I was playing around with different kernels and whatnot but it froze while I was flashing back to stock. I pulled the battery and tried to reboot the phone but only the blue LED came out. Anyone know how to solve this issue or am I screwed?
I tried getting back into download mode but only the blue LED notification light turns on.
wontonforevuh said:
So I was playing around with different kernels and whatnot but it froze while I was flashing back to stock. I pulled the battery and tried to reboot the phone but only the blue LED came out. Anyone know how to solve this issue or am I screwed?
Click to expand...
Click to collapse
As a last resort try a USB jig. I wouldn't mod a Samsung without one.
There are several OG Epic tricks you can try. Try removing battery and SD card and plug phone in to PC and see if it powers to download mode.
Sent from my SPH-D710 using xda premium
JohnCorleone said:
There are several OG Epic tricks you can try. Try removing battery and SD card and plug phone in to PC and see if it powers to download mode.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This didn't work. I think I might be screwed.
wontonforevuh said:
This didn't work. I think I might be screwed.
Click to expand...
Click to collapse
I was building something and screwed up my phone. I had to send mine in for firmware repair. I'm no noob so I tried EVERYTHING.
Either take it back to sprint and play dumb or get it fixed from the guys at mobiletechvideos.com
Sent from the future.
wontonforevuh said:
This didn't work. I think I might be screwed.
Click to expand...
Click to collapse
You can try saying you got some random message that an OTA update showed on your phone and you accepted it and it screwed your phone up. Just a thought coming out of left field
Sent from my SPH-D710 using xda premium
I had the EXACT some problem last week. I went to the repair center, said the phone was plugged in at work, we had a power surge, and afterwords the phone wouldn't turn on. An hour later...BOOM, new phone
I then went on amazon and purchased a usb jig and kept my phone stock until it came. lol
Every rooted owner should spend the 2 bucks on a USB jig. It's not the holy grail, but it's one more tool in your belt to potentially get out of a frustrating and time consuming situation.
I bought mine from here and got it pretty quickly considering where it came from ...
http://www.ebay.com/itm/Samsung-Gal...ccessories&hash=item3cbb7b1e8c#ht_2451wt_1163
Dchibro said:
Every rooted owner should spend the 2 bucks on a USB jig. It's not the holy grail, but it's one more tool in your belt to potentially get out of a frustrating and time consuming situation.
I bought mine from here and got it pretty quickly considering where it came from ...
http://www.ebay.com/itm/Samsung-Gal...ccessories&hash=item3cbb7b1e8c#ht_2451wt_1163
Click to expand...
Click to collapse
I agree. I spent a little more on mine because I wanted it asap but we should all have one of these just in case.
Sent from my SPH-D710 using xda premium
What is a USB jig used for?
Sent from my SPH-D710 using xda premium
daniel4653 said:
What is a USB jig used for?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
It will potentially force your phone into download mode from an "off" state when you otherwise can't so you can connect to Odin and get your phone's system restored.
Dchibro said:
It will potentially force your phone into download mode from an "off" state when you otherwise can't so you can connect to Odin and get your phone's system restored.
Click to expand...
Click to collapse
...and reset the Odin flash counter if you have to take your phone in for service
Sent from my SPH-D710 using xda premium
Also try this of epic trick. Sounds funny but worked. Pull the battery and sdcard and let it sit for at least an hour. Put back together and try download mode.
Sent from my SPH-D710 using xda premium
crawrj said:
Also try this of epic trick. Sounds funny but worked. Pull the battery and sdcard and let it sit for at least an hour. Put back together and try download mode.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I forgot to mention letting it sit when I mentioned this to someone else (or was it here?) about pulling battery and SD card. Also repeatedly press or hold power button with those out to purge any remaining juice in the phone. This stuff sounds crazy but ask any former OG Epic owner.. some of these tricks have brought phones back from the dead. There isn't a pinhole under the battery cover below the camera is there?
That last part was an OG Epic inside joke but the rest is worth trying
Sent from my SPH-D710 using xda premium

Received update last night... But...

Phone has been updating since last night and it's now morning. Any idea what the update is and if I can just do a battery pull? I need my phone today and I don't know if this update froze my phone or what...
Mine was in download mode this morning too, thought it was odd. Waited a bit and then rebooted since it didn't seem to be doing anything. Phone appears to be alright...?
Sent from my SGH-T989 using XDA
I'm guessing it's the mediahub update.
NEVER do battery pull from download mode (not good for any mode tbh).. REGARDLESS OF CONNECTED STATUS...
This is how **** gets corrupted.. simply hold power for approx 10 seconds, phone will abort state and reboot
Oh yeah definitely, like Doug said. Hold power button to reboot. I've never done a battery pull on this phone.
Sent from my SGH-T989 using XDA
Shorty after I made the original post I did soft reset, all has been well
Sent from my Sensation using XDA App
awake00 said:
Shorty after I made the original post I did soft reset, all has been well
Sent from my Sensation using XDA App
Click to expand...
Click to collapse
So what was the update
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
I manage for Tmo and had 2 customers come in the other day with their sgs2 in DL mode.
Did a batt pull and then soft reset from settings and everything was fine.
Hope this helps
Sent from my SGH-T989 using XDA
zmodp said:
I manage for Tmo and had 2 customers come in the other day with their sgs2 in DL mode.
Did a batt pull and then soft reset from settings and everything was fine.
Hope this helps
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Good to hear, but as doug mentioned above, should one really pull their bat in this situation?
If it's in download mode, but stuck I suggest plugging into PC and Odin a stock tar just to be safe. You'd hate to lose download mode due to a bad flash, just in case.
Sent from my SGH-T989 using xda premium
The download mode of the phone I believe backs up boot to ram before flashing, so holding power and forcing abort I do believe restores this if modified, shouldn't be able to loose odin/DL mode or recovery even from stuck OTA..
Unless your a n00b and battery pull, ehich in this case you deserve a paperweight anyways
What was the update? Media hub or something else?
Sent from my SGH-T989 using Tapatalk

kin twom freezing on start up

Just got this phone yesterday and got it working fine.....for a couple hours. After my wife got all of her phone numbers in, she was attempting to change the theme and it froze up. Now when you turn it on, it stays on the verizon splash screen no matter what ya do. I've tried soft resets, pulling the battery, everything that i could think of. If anyone has any insight to fix this i would greatly appreciate it before i send it back for a refund! We would much rather get it fixed :fingers-crossed:
I would try a factory reset, which sucks since you just got the numbers in
Sent from my Droid Razr using xda app-developers app
kintwofan said:
I would try a factory reset, which sucks since you just got the numbers in
Sent from my Droid Razr using xda app-developers app
Click to expand...
Click to collapse
thats part of the problem, i can't even get into the settings to be able to do that.........i pretty much need a button sequence when turning it on that will reset it
dinger94 said:
thats part of the problem, i can't even get into the settings to be able to do that.........i pretty much need a button sequence when turning it on that will reset it
Click to expand...
Click to collapse
Sorry for some reason thought you knew, but Hold c b and power
http://forum.xda-developers.com/showthread.php?p=12354895
Sent from my Droid Razr using xda app-developers app
that is what i've been hunting for. thanks for the info! i will be trying that soon.
dinger94 said:
that is what i've been hunting for. thanks for the info! i will be trying that soon.
Click to expand...
Click to collapse
No problem hope it works!
Sent from my Droid Razr using xda app-developers app
no luck with that either. it showed me the exclamation point then stuck at the verizon screen again. i tried it 2 or 3 times and also tried pulling the battery again. same result.....its on its way back to the seller for a refund.

Phone is dead...

I came home from grabbing a bite to eat. About 30 minutes had passed and I was wondering why I havent heard my phone in a few. Checked and the notification light was blinking. Tried to press the power button to turn it on and nothing. Pulled the S Pen out because that would make it come on and still nothing. Pulled the battery and now all i get is the "Samsung Galaxy Note 2" screen. If i leave it there, after about 2 hours it will make the T-Mobile jingle and go into a boot loop. The boot loop lasts until i pull the battery again.
My phone was not rooted, no ROMs or anything. Only apps I had that did not come preinstalled on the phone were, Facebook, Tweetcaster, Instagram, Hill Climb Racing, Subway Surfer and my banking app.
My Galaxy 2 did something similar but i blamed it on the ROM I was using and figured I had bricked it some way. My faith in Samsung products is declining....
Are you able to connect it to a pc and is it recognized through ADB?
If so, I would try using ODIN and dumping the stock firmware and start from fresh.
nmw407 said:
Are you able to connect it to a pc and is it recognized through ADB?
If so, I would try using ODIN and dumping the stock firmware and start from fresh.
Click to expand...
Click to collapse
Yeah i tried that after i talked to TMobile and my replacement phone was on the way. It is recognized in ODIN but it takes about 45 minutes to complete the process and then it fails.
Weird. Had the same problem about a couple of hrs ago. Also I tried hitting the middle button. And turn on button and nothing. Turned it off. Took the battery off and waited about 30 secs. But it back in. And it worked. Never had happen to me...
Sent from my SGH-T889 using xda app-developers app
Galaxysm said:
Weird. Had the same problem about a couple of hrs ago. Also I tried hitting the middle button. And turn on button and nothing. Turned it off. Took the battery off and waited about 30 secs. But it back in. And it worked. Never had happen to me...
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Similar scenario/solution except never a bootloop.. just went from 6% battery to completely dead.
I didnt try to turn it on, but pressed (tapped power button) and the phone wouldnt do anything. It also didnt respond to a charge, plugged it in to several wall outlets in various rooms, until I pulled the battery for, like ive been trained through older droids, 30 seconds...
Replaced the battery, plugged it in and got it charging, waited til 20-30% before turning on phone to verify, and yes everything was working fine!!
No issues since
Sent from my SGH-T889 using xda app-developers app
Well thats good but yeah it has been weird lol. I had never had that on my s2. So I got scared D: LOL.
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
I had the same problem, I had tjot my phone died but I know I had at leas y 80% of battery left. I tried using my phone nothing, plugged it up nothing. So I pulled the battery and it finally came on. This wad the 1st time it occured, the next time was like yours only the notification light was fladhing the power button and nor the home button worked. I removed apps that I tjought wad causing it. I had called Samsung and tmobile snd they never heard of such problem. They only suggested I do a hard reset. It hasn't happened in a while now but if it does I want a replacement, since I now know im not crazy, and you guys have had the same problem
Sent from my SGH-T889 using xda app-developers app
tl08newbie said:
I had the same problem, I had tjot my phone died but I know I had at leas y 80% of battery left. I tried using my phone nothing, plugged it up nothing. So I pulled the battery and it finally came on. This wad the 1st time it occured, the next time was like yours only the notification light was fladhing the power button and nor the home button worked. I removed apps that I tjought wad causing it. I had called Samsung and tmobile snd they never heard of such problem. They only suggested I do a hard reset. It hasn't happened in a while now but if it does I want a replacement, since I now know im not crazy, and you guys have had the same problem
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Well at least you all's phone started back working, mine didn't. I. Got my replacement today.
same thing here
yesterday my phone was up with blue light then when i try hit the power button get black screen took out the battery and now the phone didnt even charge or show any signal i will apreciate any help thanks
Dont know if thats SDS (don't know symptoms) but did you ever check to see if your phone is safe?
Sent from my SGH-T889 using xda app-developers app
can u explain what u mean by safe.....
Sent from my SGH-T889 using xda app-developers app
Certain SGIII and GNII chips are vulnerable to SDS... I meant, by chance did he download eMMC Brickbug to verify what type of chip he has and if it chip was "vulnerable"?
Sent from my SGH-T889 using xda app-developers app
---------- Post added at 06:21 PM ---------- Previous post was at 06:14 PM ----------
My chip is good but one time my phone died from 6% and wouldnt start charging through any wall plug, so I then pulled the battery, waited 30 seconds, and it started charging.
20-30% later I turned on the phone, and it hasnt had an issue since (even through rom/kernal flashes)
Sent from my SGH-T889 using xda app-developers app
Where do you get the program to verify?
It happen again to me. But I was at 100% charge. Weird...
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
acjames said:
Where do you get the program to verify?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=net.vinagre.android.emmc_check
Sent from my GT-N7105 using xda premium
It says no. Sane chip?
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
Its not whether it says sane or not... what matteres is the chip you have... screenshot please
Sent from my SGH-T889 using xda app-developers app
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.

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