LG G3 USB Port Not Working - How to Unroot - G3 Q&A, Help & Troubleshooting

My LG G3's battery port has decided to just take a **** on me. It won't charge using ANY micro USB charger that I have. Nothing. The phone is completely dead.
I can get power back to it as my brother-in-law also has a G3 and will let me use his battery while I try to sort everything out.
My question is this. If I have no access to the usb port, is there anyway to return the device to stock? That's my biggest fear right now. If worse comes to worse, will Verizon go back onto the phone find out it's rooted and deny me any additional warranty?
I'd rather be safe than sorry so any help would be appreciated!
I'm running the VS985.

Unroot through SuperSU and reset to factory from the phone itself.

Related

[Q] Hardware problem...how to un-root

I have a friend. We rooted her phone. All was well but apparently, somehow, the usb port on her phone got damaged (not b/c of software) and now the phone won't charge. She wants to send it for repair but she is paranoid since we rooted it that they won't fix it. She'd like me to un-root it. So here's my question:
I installed cyanogen's rom. Is it possible to update to Sprint's "official" 2.2 straight from that rom? Will accepting Sprint's update automatically un-root it, or is there a more complicated process needed?
Thanks!
I believe all you have to do I
Is run the stock ruu program which is run from your computer connected by usb look for it in the developers thread
Sent from my PC36100 using XDA App
deviouskater said:
I believe all you have to do I
Is run the stock ruu program which is run from your computer connected by usb look for it in the developers thread
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
with out the ability to use usb (if it doesnt work for charging, does it connect to the pc and get recognized?) you cant run the ruu.
however, if you run the OTA update. from home->settings->system updates, you should be able to query for update, not sure which, so try them all!
the OTA breaks root and removes recovery (please someone correct me if im wrong), bringing it back to stock.
you could always just brick it *shrug*
nenn said:
with out the ability to use usb (if it doesnt work for charging, does it connect to the pc and get recognized?) you cant run the ruu.
however, if you run the OTA update. from home->settings->system updates, you should be able to query for update, not sure which, so try them all!
the OTA breaks root and removes recovery (please someone correct me if im wrong), bringing it back to stock.
you could always just brick it *shrug*
Click to expand...
Click to collapse
Thanks for noticing that I can't plug it in USB. My concern about your post is the last line, "you could always brick it." Do you mean that if I try to update, it may brick b/c it was rooted? If it's bricked will the fact it was rooted or not come into question with repair place, or will they know it was rooted?
Thanks again.
pathtologos said:
Thanks for noticing that I can't plug it in USB. My concern about your post is the last line, "you could always brick it." Do you mean that if I try to update, it may brick b/c it was rooted? If it's bricked will the fact it was rooted or not come into question with repair place, or will they know it was rooted?
Thanks again.
Click to expand...
Click to collapse
meaning, you can brick it on purpose i have no idea if they can find out if you rooted it, or if the repair service would even care. theyre not the claims department, soooooooooooooooooooooo.
theres a thread there in q&a or general about someone who returned(attempted to) a phone because "the ota bricked it"
If I were your friend I would download a 2.1 rom right from the phone, use a file exploere to move it to the root of the sdcard, flash the 2.1 rom then do the official 2.2 ota update.
The only problem with this is if you can't charge it then I hope you can get it done by the time her battery dies.. however, if the battery dies and you can't charge it enough to finish this then what is Sprint gonna do anyways.
Actually I think that might be a real option. If you can't charge the phone just run it down till it dies and then take it in. They wont be able to power it on and see that it's rooted anyways..
nebenezer said:
If I were your friend I would download a 2.1 rom right from the phone, use a file exploere to move it to the root of the sdcard, flash the 2.1 rom then do the official 2.2 ota update.
The only problem with this is if you can't charge it then I hope you can get it done by the time her battery dies.. however, if the battery dies and you can't charge it enough to finish this then what is Sprint gonna do anyways.
Actually I think that might be a real option. If you can't charge the phone just run it down till it dies and then take it in. They wont be able to power it on and see that it's rooted anyways..
Click to expand...
Click to collapse
its not hard to swap out a battery for a test.
nebenezer said:
If I were your friend I would download a 2.1 rom right from the phone, use a file exploere to move it to the root of the sdcard, flash the 2.1 rom then do the official 2.2 ota update.
The only problem with this is if you can't charge it then I hope you can get it done by the time her battery dies.. however, if the battery dies and you can't charge it enough to finish this then what is Sprint gonna do anyways.
Actually I think that might be a real option. If you can't charge the phone just run it down till it dies and then take it in. They wont be able to power it on and see that it's rooted anyways..
Click to expand...
Click to collapse
This forum has the best people, I swear. I can put my battery in her phone. I like your idea. I actually have a backup in her phone of the stock rooted rom. So, if I flash back to it, do you think I can just download the official update and become "un-rooted"?
thanks.
yes
10char
Mine is NOT ROOTED & at day 21 the USB port &/or cable went buggy immediately after I purchased & used a car charger from the Sprint store (employee insisted it was the "correct" charger for EVO after telling me NOT to use my Palm Pre chargers & cables even though the ports were the same....he said the Pre equipment xfrd a diff current or wattage. Who knows if that's bad info or not, btw .)
The problem started off as totally non-functioning for charge, pc sync, et all, then after using the Sprint car charger exclusively for several days - just to be able to use the EVO at all- & freaking out about it to Sprint Tech Support & at the store, it just suddenly started charging if I touched or bent it a certain way, like it had a short or bad connection.
Next, I visited a Sprint repair store & they just reset the "USB debugging" option to ENABLE/ON (again) & then the USB cable would work for pc sync and sometimes charge as well.
After 6 weeks I'm left with having to ditch the wall outlet adapter plug from the orig box, put a cig lighter/USB plug from my iTouch on it & plug it into a cig lighter wall plug adapter to charge at home in the wall.
I'm pretty tech savvy & I still can't tell if it's a software issue with the cable or the EVO port, or a physical issue with the cable or the port, or some combo of all 4 options. I love my EVO so I adapted & moved on, but definitely logged my complaint loudly with Sprint, insisting they extend my 30 days until the issue is 100% resolved.
I hope that my experience solves your own mystery.
Sent from my EVO 4G - HTC SuperSonic
nenn said:
yes
10char
Click to expand...
Click to collapse
Ok, so I restored the 2.1 backup, checked for update, downloaded update. When I hit install, it went into recovery. Half way through installation, I got the little android with an exclamation mark. It just sat there for 5 to 10 minutes (saw a progress bar before this but it stopped halfway through). I pulled the battery and turned the phone back on. Thank God, it's not bricked but I don't know why the update stopped halfway through. I did install the newest radios when I flashed cyanogen's rom and I'm wondering if that had anything to do with it not completing installation. I'm wondering if I should install an older radio and try again.
Any ideas?

[Q] Phone wont turn on

Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks
Alien Morph5 said:
Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk
JESUSARIUS REX said:
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)
Alien Morph5 said:
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)
Click to expand...
Click to collapse
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk
JESUSARIUS REX said:
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?
Alien Morph5 said:
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?
Click to expand...
Click to collapse
As far as i know all OG's And ya, wont be an issue with BB warranty. If her phone is unlocked, try tinybin first: http://forum.xda-developers.com/showthread.php?t=2230106
If you really cant get into download mode, its probably the battery. Here's the video: https://www.youtube.com/watch?v=s22l8E92528
Also, to prevent this from happening again, tell her to keep her battery above 15-20% , as its better for it, and to just turn of her device if her batt gets to 5% or below. Basically this phone has bad battery power reporting, and it may say 5% but its actually 1 and it uses self to the point the hardware thinks there is something wrong. Also, i suggest not charging the device when its off if thats what she did. Its acts wonky for somepeople, idk why.
Sent from my LG-LS970 using Tapatalk
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Click to expand...
Click to collapse
Downside of a phone without a microsd card slot. Probably for the future upload ALL pictures to the cloud if your phone doesn't have a micro sd card slot. Hardware failure = you lose your picture or it becomes expensive to fix.
Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Click to expand...
Click to collapse
Your best bet is go on the irc and ask for help. This may not be a battery issue. BTW, did you have the phone plugged into your PC? It must be plugged in to go into download mode.
Sent from my LG-LS970 using Tapatalk

Need Advice, Please Help!

Hello my name is Adam and I have a Verizon Note 4 Developer Edition. I would like to start by saying that I DO have a ABOOT partition backup saved in multiple locations. Here's my dilemma, normally I plug my phone in at night upon my windowsill at my apartment. I live in Duluth and recently we have experienced some really really cold weather and there was condensation that leaked from the window to the windowsill. My phone was not soaked and there is really no sign of water damage upon inspection of the circuitry. However when starting the phone on battery it was in a bootloop where it would start to the OS, wouldn't get a signal and reboot. It is stuck in a reboot loop, I even odin a stock restore of 2BOGS as i was able to boot into recovery my phone would still be in a boot loop updating apps. When I plugged my phone straight into the usb charger there was some hiss from the speaker and the usb port had a burning smell. It rebooted a couple of times and now the phone wont turn on at all. So I ask is it possible to replace the usb flex port and then it might work again or is the motherboard fried? Could I possible have a bad battery? i have two that i swap out but they have both been recharged alot. What is my best option? I'm decently tech savvy and would like to salvage this phone if possible considering Samsung doesn't sell the developer edition anymore. Could i just swap the motherboard into another samsung 910V and hope that my root remains? is there anyway to transfer the root to a new phone? Any help would be greatly appreciated, i am quite desperate at this point. I will be happy to provide you with any information I can, please let me know if you need anything further.
Thanks Dev Community!
Send it to Samsung for repair.
doubleplay648 said:
Hello my name is Adam and I have a Verizon Note 4 Developer Edition. I would like to start by saying that I DO have a ABOOT partition backup saved in multiple locations. Here's my dilemma, normally I plug my phone in at night upon my windowsill at my apartment. I live in Duluth and recently we have experienced some really really cold weather and there was condensation that leaked from the window to the windowsill. My phone was not soaked and there is really no sign of water damage upon inspection of the circuitry. However when starting the phone on battery it was in a bootloop where it would start to the OS, wouldn't get a signal and reboot. It is stuck in a reboot loop, I even odin a stock restore of 2BOGS as i was able to boot into recovery my phone would still be in a boot loop updating apps. When I plugged my phone straight into the usb charger there was some hiss from the speaker and the usb port had a burning smell. It rebooted a couple of times and now the phone wont turn on at all. So I ask is it possible to replace the usb flex port and then it might work again or is the motherboard fried? Could I possible have a bad battery? i have two that i swap out but they have both been recharged alot. What is my best option? I'm decently tech savvy and would like to salvage this phone if possible considering Samsung doesn't sell the developer edition anymore. Could i just swap the motherboard into another samsung 910V and hope that my root remains? is there anyway to transfer the root to a new phone? Any help would be greatly appreciated, i am quite desperate at this point. I will be happy to provide you with any information I can, please let me know if you need anything further.
Thanks Dev Community!
Click to expand...
Click to collapse
good luck
IF you can swap the board to another phone, your root would remain. However, I would start small first. Get a replacement USB flex port, install, disconnect the speaker, pray, then boot. Hopefully, it will play nice and not exhibit boot loop. I know that you said you used odin to restore a backup. After restoring the back up and Android "Upgrading Apps," when it goes into boot loop, are you able to enter recovery and clear cache/dalvik cache then reboot into system?

Unable to return to stock for warranty repair

So my phone has had a crack in it for about 2 months now. I have TEP, but the deductible is $200. Just started a new job, not getting any hours, and raise two kids by myself, so there is no way I could pay it. Now, on top of that, the USB port has gone bad in the phone. This part, I would think would be a manufacturers warranty deal, but the problem is, phone is rooted with custom ROM. I am absolutely sure it is the USB port on the phone that is bad, so there is no way for me to ODIN back to Stock. I know I'm grasping at straws here, but does anyone have any suggestions that could ease my pain a bit?
Thanks in advance,
Yamus
Well...if you were going to send it back to the manufacturer for warranty, they would defiantly check to see if Knox was tripped. So even if you restored back to stock, your warranty would be void. then again...it was void to begin with when you rooted your phone :/
I guess I worded that wrong. Years ago when I had Sprint, if there was a defect with the device, and you had insurance, you could take it to a store with repair, and they would repair or replace it free. Just so long as it wasn't physical damage. Although, with the screen being cracked, they would probably say the phone was dropped, and that caused the usb port to malfunction
Like the poster said when knox is tripped there is a little chance they could fix ur phone under warranty...just take it to lg n see waht the say...also is ur phone charging ok and not detecting pc could be a software issue and yes u can go to stock without odin that is via TWRP if u have it installed
jinderation said:
Like the poster said when knox is tripped there is a little chance they could fix ur phone under warranty...just take it to lg n see waht the say...also is ur phone charging ok and not detecting pc could be a software issue and yes u can go to stock without odin that is via TWRP if u have it installed
Click to expand...
Click to collapse
This is the first Samsung phone I've had, so I'm not quite sure how the whole Knox thing works. I didn't really think the guys at the Sprint repair would look for that, just so long as the phone was stock, and not rooted. The issue is definitely the port. It won't charge correctly with any cable, adapter, (including adaptive fast charge that came with it). It'll charge, but really really slow. My only saving grace has been my old LG wireless charging pad, which does a pretty good job. I also tried multiple cables, ports, etc, on more than one PC, so not a PC issue. I guess I'll just have to sell a kidney, so I can come up with the $200 deductible it's going to cost to get it replaced.
BTW, I am in the process of searching for the original backup I made in TWRP, so I can transfer it to the phone over wifi, and restore it.
yamus08 said:
This is the first Samsung phone I've had, so I'm not quite sure how the whole Knox thing works. I didn't really think the guys at the Sprint repair would look for that, just so long as the phone was stock, and not rooted. The issue is definitely the port. It won't charge correctly with any cable, adapter, (including adaptive fast charge that came with it). It'll charge, but really really slow. My only saving grace has been my old LG wireless charging pad, which does a pretty good job. I also tried multiple cables, ports, etc, on more than one PC, so not a PC issue. I guess I'll just have to sell a kidney, so I can come up with the $200 deductible it's going to cost to get it replaced.
BTW, I am in the process of searching for the original backup I made in TWRP, so I can transfer it to the phone over wifi, and restore it.
Click to expand...
Click to collapse
Sprint will not care. If the phone needs to go back to Samsung itself, Knox will be an issue. But the Sprint store will not even look.

Hard Brick on LS991

Hi
The other day I was looking for cell ID info on my LG G4 that I have had for a long time in the "hidden menus". I accidentally clicked on the radio test and the screen froze up. I tried to get out of it, but noting would work, not even the power button. After a few minutes, I saw the power off sequence. When I went to turn if back on, it would not power on. I plugged it in, no charge. I tried to boot to recover, nothing. I have the service manual for the h815 variant which differs from mine. I do not have a boardview or anything.
I know trying to permanently fix it is a lost cause, it is old and it had other problems, such as the headphone jack not working even after I replaced it, and the read camera's autofocus being stuck after I replaced it with a cheap knockoff. However, I want to get it running long enough to get important things off of it. I was foolish and a few of my 2FAs are only on that device, and while I have gotten most of them switched to my alternate, I need to make sure to get the rest. I'm not sure which troubleshooting route to follow: Power? Crash/No Boot? No charge? I would follow each but some of the differences between the board I have and the service manual includes a few of the test points I need. Currently I have to attach wires to my multimeter leads to get small enough tips.
If anyone has anything that can help me get this running for a bit, let me know please.\
edit: biggest problem is I don't know how to tell from the schematic what pin is which on the board
Catt0s said:
Hi
The other day I was looking for cell ID info on my LG G4 that I have had for a long time in the "hidden menus". I accidentally clicked on the radio test and the screen froze up. I tried to get out of it, but noting would work, not even the power button. After a few minutes, I saw the power off sequence. When I went to turn if back on, it would not power on. I plugged it in, no charge. I tried to boot to recover, nothing. I have the service manual for the h815 variant which differs from mine. I do not have a boardview or anything.
I know trying to permanently fix it is a lost cause, it is old and it had other problems, such as the headphone jack not working even after I replaced it, and the read camera's autofocus being stuck after I replaced it with a cheap knockoff. However, I want to get it running long enough to get important things off of it. I was foolish and a few of my 2FAs are only on that device, and while I have gotten most of them switched to my alternate, I need to make sure to get the rest. I'm not sure which troubleshooting route to follow: Power? Crash/No Boot? No charge? I would follow each but some of the differences between the board I have and the service manual includes a few of the test points I need. Currently I have to attach wires to my multimeter leads to get small enough tips.
If anyone has anything that can help me get this running for a bit, let me know please.\
edit: biggest problem is I don't know how to tell from the schematic what pin is which on the board
Click to expand...
Click to collapse
Sounds like the ilapo but as you have modified the hardware it can be everything of course . anyways it wouldn't hurt to try some of the Bootloop fixes which you can find in my signature . Your best chance might be flashing the TWRP version for the ilapo and trying to load the recovery. Another option is of course to get into download mode and use salt to backup the user data partition.
Ilapo TWRP (when your device is unlocked only):
https://leech.binbash.rocks:8008/TWRP/ILAPO-O/
SALT (included in mAid / fwul): http://bit.do/FWULatXDA
Sent from my OnePlus 7T Pro using XDA Labs

Categories

Resources