Related
(reposted from G1 SIM card does not allow connection thread)
When I went to bed on April 20th, my factory unlocked rooted HTC Desire CM7 (final) handset was working perfectly. When I woke up the following morning, I had "Emergency Calls Only" and "Your Sim Card Does Not Allow A Connection To This Network". While in this condition, I can sometimes get a 3g data connection and WiFi, GPS and the rest of the phone works well. The connection status bar shows 3-4 bars of signal strength for my service provider.
I have:
o Contacted my service provider (O2) and my IMEI is not blocked
o Tried every suggestion in every thread on the topic here and anywhere else Google sent me including toggling flight mode
o Tried the SIM in other phones - works perfectly
o Tried other SIMs in it - same error persists with another O2 SIM and a 3 SIM. The phone correctly identified that the 3 SIM was alien to it before going ahead to use it, showing that the phone IS mounting SIMs
o Rebooted.
o Factory reset.
o Removed battery for 1hr. Rebooted.
o Factory reset and re-installed a Sense Froyo Stock ROM
o Updated the Radio driver with 32.54.00.32U_5.14.05.17.zip
o At each stage tried combinations of disabled WiFi and 3g and auto-update
The nitty gritty from the *#*#4636#*#* Phone information screen contains the following (with 4 bars of signal):
IMEI: (correct code - matches the one behind the battery)
Phone Number: (my number - as defined by the SIM)
...
Location: LAC = unknown CID = unknown
Neighbouring CID = unknown
Roaming: Nor roaming
GSM service: Emergency calls only
GPRS service: Disconnected
Network type: unknown
...
Radio resets: 0
Data attempts: 0
Data successes: 0
GSM disconnect: ========DATA=======
State: DcInactiveState
disconnected with last try
at 5:38 PM
fail because Radio Not
Available
(everything else here is 0)
The preferred network type is "WCDMA preferred". Whatever I change it to, it sets itself back to that (ref bingley's solution http://forum.xda-developers.com/showthread.php?t=921812).
Turned off and on the radio a few times to try to make it see reason. No joy.
So - did I forget anything?
Can anyone help or offer any suggestions of something else I can try?
TIA for any thoughts anyone may have
Seems like you covered about all the bases. Funny, as it happened to me earlier this week. Exited a metro tunnel, had the same message. But a normal reboot fixed it.
Hope it's not a sign of things to come.
Thanks for the reply. I had no hint or warning that the phone was even thinking about considering doing this for me. No previous network issues beyond low signal ones. I've had the Desire since August 2010 and, up to this point, been loving it. Frankly - broken hearted right now :-(
Might try cleaning the contacts on the phone/sim with a little iso alcohol on a q-tip (cotton swab)
I'd try anything "outside the box"
But I'd guess the radio might be cooked. hardware wise.
While you're flashing, might as well flash your bootloader....
Any recommendations? I'm using the ClockwordMod recovery already. Really appreciating the input - any thoughts are better than silence!
As for the SIM card, I have put a brand new SIM into the phone - clean contacts, straight from a sealed packet - and put my SIM in an old SE handset I have so that at least my number is on air. The SIM works just fine. Someone suggested that I could put some tape on the back of the SIM card to improve contact, but I really think that something more fundamental is wrong here.
Update: My SIM does not work in any handset. The Desire will not connect to any network using any SIM (but shows a decent signal level).
The behaviour is as if both SIM and handset are barred. When I call my mobile number from a landline, instead of voicemail or "This user is not available right now" I get a UK "number unobtainable" or "disconnected" continuous tone back, like the number no longer exists.
O2 are claiming that both the SIM and the handset are damaged and that I need to visit one of their stores. I am feeling that something has gone wrong with their routing system for both my handset and my SIM.
Does anyone reading here have any definitive knowledge in this field that can help when I eventually do get my backside to the O2 shop?
Or does anyone have any theories?
The only thing I can think of, is that you reached a max number of transmissions.
But, I think that may be only from one of our moscow providers, and shouldnt apply to you. Basically, you do 100,000 transactions, and the sim card goes TU. But that was 3 yrs ago.
Sounds like your provider has things mucked up, especially if the sim doesnt work in any handset. I would suspect your IMEU is also blocked, but the local guy at the store doesn't know how to deal with it.
Flash it back to a stock ROM, and go raise cane at the providers store, and get a new handset.
The handset isn't from my ISP, so they are not going to replace it whatever happens. I would have to get out the HTC warranty (which should still be valid).
I can easily flash back a stock ROM - I have one all ready to roll on the SD. How about the root access - would I need to unroot it too?
When you flash back to a stock RUU ROM, is usually nulls the root access.
O mate, I have the exactly same problem! !!!!!!!!!!
Let me know if u got it fixed
I bit think it might be a virus from market.
—-- check what I post in CM's forum -----------
I'm not sure if this is the phone problem or ROM problem or SIM problem. Just post here to see anyone can help. Thanks in advance.
I've installed CM7 for over two weeks, with everything working great! But this morning, my phone showed a notification with "No SIM Card. Emergency calls only".
Well, here are what I tried to solve the problem:
1. I tried to open my phone, remove the battery and SIM card and cleaned it and insert again (i'm 120% sure it's in the right direction, it has worked fine for months!) didn't work.
2. I re-installed ROM and still "No SIM Card". btw, I tried to install Leedroid and CM7 again.
3. I reset the phone to factory setting and erased/format the SD card, which i saw somewhere online.
4.I checked the "Location & security" - "Set up SIM card lock" and found the box of "Lock SIM card (require PIN to use phone)" is ticked, I don't remember i did this! and I tried to input some PIN like 0000 or 1234. didn't work. I thought it might be the SIM card problem then, and emailed my phone carrier about the PIN. but I removed the SIM and rebooted the phone and re-checked the SIM card status, the "Lock SIM card" box was still there. Ok, I got really confused in here now.
my phone carrier replied to my email, telling me to try SIM card in other phone, if it requires PUK, they will give me PUK. (I will do that tmr) I'm thinking of trying some friend's SIM in my phone to see if the problem is in the phone hardware.
Did you try another SIM in your phone? In my case both the SIM and the Phone seem to be blocked/barred by O2 (my service provider).
Unlike in your case, my SIM is not seen as "no SIM" but as one not allowed to connect to the network. It has the same effect in other handsets and no SIM will allow my phone to connect to any network. Also, my phone does not have the "SIM lock" option ticked.
Next step will be to RUU the phone.
I intend to go to an O2 shop on Tuesday to see what they say there.
Next step will be to RUU the phone.
Click to expand...
Click to collapse
if you mind me erupted in this post, i wouldn't flash a rru rom since my feeling is not hardware related... if so wifi won't work at all neither sometimes 3g data.
have already use thetering?? already read that some provider close the connection if so.
I would try some other provider sim, some of them gives sim for free as prepaid.
this is just my feeling about
hope this help
Agreed - I wouldn't recommend RRU flashing unless about to claim on warranty / return the phone to the supplier. Since I have been advised by my service provider to take the phone to one of their shops I feel that it would be better to RRU first.
Yes, I have used tethering, but that is perfectly allowable in the UK and on my O2 unlimited data contract.
As I said earlier, I have tried other SIMs in my handset
iviarck said:
Agreed - I wouldn't recommend RRU flashing unless about to claim on warranty / return the phone to the supplier. Since I have been advised by my service provider to take the phone to one of their shops I feel that it would be better to RRU first.
Yes, I have used tethering, but that is perfectly allowable in the UK and on my O2 unlimited data contract.
As I said earlier, I have tried other SIMs in my handset
Click to expand...
Click to collapse
so what i have already expeienced about 3G data connectivity in my neighborought.
no data connection allowed, each time a went to wireless&network/mobil network uncheck and check to see if it was able to connect, it said fail... send mail to my provider... gives me answer they gonna see blabla...
it s only few days later that i learned that they were "fine tuning" their network for improvement... hope i did'nt flash radio rom or whtever things like this.
if i were in your shoes, i would wipe /data (place where the settings are store) and set the apn settings once more (i have read that you had made factory reset isn't it?) so anything would be lost.
hope this help
fragargon said:
no data connection allowed, each time a went to wireless&network/mobil network uncheck and check to see if it was able to connect, it said fail
Click to expand...
Click to collapse
My problem is a lack of connection for incoming / outgoing phone calls and SMS. Despite a decent signal level, I have the status "Emergency calls only" and when calling my number, I get a "Number Disconnected" or "Unobtainable" tone. This seems to indicate a phone with a barred IMEI. The SIM doesn't work in other handsets, indicating a barred SIM too.
fragargon said:
if i were in your shoes, i would wipe /data (place where the settings are store) and set the apn settings once more (i have read that you had made factory reset isn't it?) so anything would be lost.
Click to expand...
Click to collapse
I did do a reset / wipe. I made and Nandroid backup first, so when the test failed, I simply restored my settings from backup. The issues I have are not related to the APN settings, which I know inside out and can redefine (as I have done a few times) easily.
Thanks for the contribution to the thread
hi, still me
this really annoying, would suggest to cut the piece of cake or its phone related or it s provider related...
if from your mobile setting/about phone/phone identity... you should see 6 different information like :
model number + imei + iemei sv + de serial numb + phone number (not the one from provider) + imsi
you can also check your RIL through terminal with
Code:
su
getprop "gsm.version.ril-impl"
message => HTC-RIL 2.2.0028hmi (date)
THIS IS FOR MY CASE working with my radio (embedded i have not flash any RIL and would not advice to do)
only to check up if everything sound good with your phone... this smelt a provider related.
hope you can sort this
Here is my ril implementation code:
Code:
# getprop "gsm.version.ril-impl"
HTC-RIL 1.6.1062G (Apr 23 2010,17:35:06)
In the about screen, I get the following information:
model number: HTC Desire
imei: (my IMEI number - matches the one printed inside, behind the battery)
imei sv: O2
de serial numb: (not present in UK information)
phone number: (not the one from provider) - only the one from my provider shown
imsi: don't see this listed nor do I know what it is.
How is the cake cutting looking so far?
hi, so far smelt a sim card/provider problem
’International Mobile Subscriber Identity (IMSI) is a unique identifier provided by the sim card - allow gsm or umts identify the mobile user... and it's given by the sim card
have a look on this
Code:
International Mobile Subscriber Identity ( IMSI):
Each registered user is uniquely identified by its international mobile subscriber identity (IMSI). It is stored in the subscriber identity module (SIM) A mobile station can only be operated if a SIM with a valid IMSI is inserted into equipment with a valid IMEI.
There are following parts of an IMSI:
Mobile Country Code (MCC): 3 decimal places, internationally standardized.
Mobile Network Code (MNC): 2 decimal places, for unique identification of mobile network within the country.
Mobile Subscriber Identification Number (MSIN): Maximum 10 decimal places, identification number of the subscriber in the home mobile network.
more info on http://www.tutorialspoint.com/gsm/gsm_addressing.htm
so it s definitively a problem of sim card/provider...
hope this help you mate
edit: i got one and each mobile user with sim card should got one, it's a "secret" number associated with your "public" number which is known by everybody... your number call
Just to close the issue here and to offer up pointers for anyone with a similar problem, I now have some answers.
It turns out that on April 20th, my IMEI was blacklisted in error. According to O2 the bar was placed on the central database indicating that the action was taken by Vodafone. O2 have tried to lift the bar but the attempt was rejected because of the Vodafone flag.
Vodafone have never heard of my handset nor did they request any such blacklisting. They cannot lift the bar because the phone was never under their control and the number doesn't exist on their system. Their system will not allow them to handle numbers and IMEIs they don't have authority over.
This means that O2 are mistaken and that someone at O2 must have placed that entry in the barring database and then flagged it as Vodafone's work.
Just to make this quite clear - my phone is my own. Nobody says it was or has ever been stolen. Nobody has any track of a request to bar it. This is a freak accident or error, like none they have ever seen before.
So I am currently caught between the two service providers, each claiming it's the other's fault and neither able to fix the problem.
Next step - UK Ofcom.
... unless anybody out there knows of a way to make someone own up and correct this error? (no - I don't want to re-program my IMEI number).
Hi there,
I have been having a very weird issue with my phone lately, I originally put a Simcard in my S3 and it happened to bend the Simcard reader pins. After purchasing a new model of the Simcard tray and getting it installed by a professional (OEM Part) It does not read my Simcard, instead it gives me a notifcation "Emergency Calls only" When putting the same Simcard into another same model (Samsung Galaxy s3 i747) It picks up a signal automatically. However, what is the weird issue is... When putting a bell/virgin simcard into my current phone it picks up a signal (Able to pickup calls & Send Messages) How can this be?
PS. I am almost certain this phone is Unlocked.
Thanks for your contributions.
Abdullah988 said:
Hi there,
I have been having a very weird issue with my phone lately, I originally put a Simcard in my S3 and it happened to bend the Simcard reader pins. After purchasing a new model of the Simcard tray and getting it installed by a professional (OEM Part) It does not read my Simcard, instead it gives me a notifcation "Emergency Calls only" When putting the same Simcard into another same model (Samsung Galaxy s3 i747) It picks up a signal automatically. However, what is the weird issue is... When putting a bell/virgin simcard into my current phone it picks up a signal (Able to pickup calls & Send Messages) How can this be?
PS. I am almost certain this phone is Unlocked.
Thanks for your contributions.
Click to expand...
Click to collapse
Check the APN settings and make sure they are set to your carrier.
DarthDerron said:
Check the APN settings and make sure they are set to your carrier.
Click to expand...
Click to collapse
Could this be the actual issue? Since I am using the "PETRO CANADA MOBILITY" Sim/Network, And it does run/associated on the "Rogers Wireless Network" When booting up my phone it does detect a "Petro Canada Mobility" network in the phone menu after searching. However when pressing on it, it fails by saying "No Service Detected" Then quickly re-searches and hooks up to "ROGERS WIRELESS" (Also Gives me 4G DATA connection) Rogers - which is the factory setting APN setting. However, when placing a call it tells "Mobile Network Unavailable" why does this seem not to be the case when I put in a Virgin Mobile sim or Bell Mobility simcard?
I will try to change the APN hopefully this well effect the outcome. :good:
Hi All,
I've trawled and searched but cant find anything specific to help me resolve my issue:
I have a Note 8 with 3G (GT-N5100) which I purchased from overseas as the 3G versions are available in Australia.
Since first receiving it I've had issues and had no support from the supplier. Initially it was locked in Factory Mode which meant Rooting and flashing the device. Once this was fixed I went out and bought a Mobile Data SIM to take advantage of the reason I bought it from overseas. However I cannot get any mobile data access.
I have tried the following:
Getting a new SIM
Have the carrier re-provision the service. This has been tested in a Note 10.1 and is working fine.
Tried different firmware.
Updated the APN's to no avail.
And today updated to 4.2.2
But I still have the following issues under device status:
Network: Unknown
Signal strength: -85dBm 14 asu
Mobile network Type: UMTS:3
Service State: Out of Service
Roaming: Not Roaming
Mobile network state: Disconnected
My Phone Number: Unknown
IMEI: 004999 and some more numbers so there is an IMEI
IMEI SV: 01
When I swap SIMs to different carriers the Data APN's change to match the carrier, so it looks like the SIM reader in the device is picking it up. I also have the signal strength meter in the top left.
I'm sure it probably related to the device not being sent out in an active state (ie Factory Mode) and will need to have a setting turned on to enable the modem, I just cant find a suitable reference to doing this.
Thanks for you help.
Simon
Looking further into it, as its showing UMTS 3 something is not quite right here.
I believe that I should be on UMTS 5 which is for Telstra Australia and using the 850Mhz network band.
What controls this and how do I change the bands?
** Further reading suggests that I need to change the CSC. After following a number of articles it looks like I cannot select the XSA CSC within the German ROM. I'm assuming I'll have to wait for a different country to become available that has Australia in it, does this seem correct or can I add CSC information without having it in the distribution file?
Sorry, I did not find the correct forum for a Samsung a3 2015.
I have an a3 2015 that's not finding any network, I suspect the simcard en card reader is functioning because when I start the phone it asks me for my pincode and I'm able the login to the phone.
It has a valid imei, but when i try to call it says "unable the register on network"
Has anybody seen this problem before and knows how to fix it ?
That could be caused by, including but not limited to: Low signal strength (ignore signal bars, phones could select other MNOs and measure that), bands in coverage are not supported by the phone, tower or its backhaul is down for maintenance (or failure), IMEI/SIM (ask your mobile network operator anyway), circuit switching is not supported or out of coverage of the mobile network operator, the CSC in your ROM is not applied correctly for (packet switched) VoLTE (if the mobile network operator supports it on your device), antenna failure, the wrong mobile network operator is manually selected in the network settings, too much interference from neighbour cells on the same channel, bad reselection/handover, the signal has been 'echoed' too much, too far away from the tower for the timing advance, too far away from the tower for the RACH parameters.
Probably not...
Device is locked to LTE only. Or locked in some other way.
1. try to put your simcard on different phone. is it work? if yes, so your sim card reader is broken
2. have u reset your device to its default state? if yes and still the same, u have to reflash the whole rom through ODIN. if u haven't try it, do it now.
3. use another simcard on your phone, see the signal bar, is it there? if no signal, then the answer could be on the number 1 / 2.
4. what u did until u lost your signal?
I've tried the simcard in another phone, it's working.
Can the simcard reader be broken, even if it asks for a sim pincode ?
The phone was working until they pushed some updates, i've tried a factory reset but without success.
I've been reading on forums the problem could be a QCN file or a cert file ?
Is this also replaced when reflash the phone ? ( new a this, so I don't want to brick the phone.)
Where can I find the correct firmware ? Is it country related or just a300fu is fine ?
The thing i find weird about it is the phone is not showing no signal icon without the simcard insert (first icon on the link)
But shows a gray singal icon (like the second icon on the link but completely gray, without the bars).
http://newsandguides.com/samsung-galaxy-s3-android-notification-bar-icon-guide/)
update: when I turn airplane mode on and off, the signal icon is showing signal bars without a sim card insert.
Nobody that can guide me to the correct firmware ?
peter43 said:
Nobody that can guide me to the correct firmware ?
Click to expand...
Click to collapse
You know the phone's model. For the CSC (country),
Use the one in your phone, there are apps to read CSC or use "getprop ro.csc.sales_code" in a terminal emulator.
Use the one of your current location/mobile network operator, the displayed 'location the CSC belongs to' on CSCs might not be accurate. It might not apply correctly.
Use a different one, but some apps might be customized differently, there are indeed some cellular configurations but it's mostly higher features, not basic functionality (though there are some). It might not apply correctly.
For the version, try an upgrade or the same version. Open the stock recovery to fully apply the CSC. For downgrades, the number in the middle of the firmware version can't be reduced. If a downgrade causes the loss of cellular, wipe data or return to the previous firmware.
In most cases I highly do not recommend attempting to restore the EFS, flashing PIT, or downgrading to Lollipop on A 2015.
The signal bars being 'blank' after an insert might be because the tower is simply distant. Calls could work on another phone if the bands (or selected RAT on the phone - 2G/3G/4G) of a nearby tower or VoLTE/VoWiFi is supported. Appears without a SIM, or could be suddenly raised with the SIM, might be because the phone has selected other mobile network operators (not related to your SIM), for measurement and limited use... you can view the transition here *#0011#, there are a few others like this but it should be enough, it is MCC(country)MNC(operator), also called PLMN ID. For the signal strength, while your mobile network operator is selected, RSSI is the signal strength of that channel, RSCP and RSRP is approximately the signal strength of the cell not canceled out by interference, ecio,ecno,rsrq,sinr,rxqual are signal quality.
Maybe the spectrum of the previously good tower has been refarmed (the frequencies previously used on 2G is now on 4G for example), or anything above, or an update somehow broke band support.
Before modifying firmware, try moving around, to connect to other cell towers of the mobile network operator of the SIM, the current band should be in 0011, check which bands your MNO uses, the list of bands the phone supports are on the internet. If for some reason the plmn id isn't in 0011 there are apps to display it.
I found out that *#0011# gives you access to the service menu.
q0000 should give access to the network modes, but this is not working, is there an other code a should use to get access to the network modes menu ?
peter43 said:
I found out that *#0011# gives you access to the service menu.
q0000 should give access to the network modes, but this is not working, is there an other code a should use to get access to the network modes menu ?
Click to expand...
Click to collapse
q0000 probably does not apply to Android Lollipop and above. On lollipop and above, it's *#2263# for band selection, marshmallow, *#2683662# (and others), for channel selection and all that, even fewer on Nougat, even fewer on Oreo. Root might be required, but those codes are available in some CSCs (mostly US carrier ones) for some devices without root. Compare *_keystrings.dat in /system/etc.
For the other kind of network mode, also known as rat (radio access technology), 2g/3g/4g, apps might be able to open 4636 without root, there's the full selection.
Tried both codes but without result ...
The phone is running Android 6.01
Not registered on Network
Hi, I have the same problem with my samsung galaxy a3 2015. I tried several ways to fix it such as flashing stockrom,factory reset And even then tried a custom roms but still have this issue. This issue can be only Fixed by replacing network I.C to a New one.
Its only the problem of network i.c .
Good morning!
I recently bought Samsung Note 2014 10.1 (5.1.1) P607T.
Because the tablet has a feature to send and receive txt messages I inserted my sim card from the cellphone. It worked, but 4G LTE internet didn't (symbol is on, arrows blinking but won't let you go anywhere just sometimes t-mobile page pops up). TMobile said the tablets have a special plan, means the moment they will turn it on, my number would be gone or I should register an additional line.
I found it kinda archival strategy, I surf internet on my cellphone for 500GB, tablet just a bigger phone. What a ..... secondary why would you offer txt/mms feature on your tablet if it won't work.
I released, since the broadband gives you the ability to actually "connect" 4G LTE via regular sim card there should be a way around how to make it work.
The moment I insert my sim card in S7 internet works without problem. Back to tablet - blocks and sometimes sends to a page where with the statement that they won't be able to give me an internet.
My guess:
Since the 4G LTE symbol is on, arrows are blinking and they send me to that page the connection actually works. How do they block me? I have a guess that they block me because they recognize that I'm connecting from my tablet.
The way how they recognize my tablet (as I guess), by IMEI, and maybe by Model and Serial Number (unless they left some other "marks" in their build for this tablet). So, if I will root my device and will use something like IMEI Engineer app to change IMEI, model and serial to my old S6 cellphone (which I still have, it's just bugging) , it suppose to work?
Any advice would be highly appreciated!