Hello,
I would like to know for sure how to backup my pictures and videos from my phone, flash new firmware, and then restore the pics and videos to my phone in the same folders, and most importantly, without losing the taken dates.
In other words, I don't want my restored pictures in my phone to say they were taken on the date that I transferred them back.
I have seen this happen before, drives me crazy.
Best way to preserve the pic and video details?
Thanks.
Am I the only one this has happened to? When you have pictures of important events the date seems very important to me
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Isnt there an option to tag the picture or video at the time its created?
Pictures and videos are tagged when I take them. After copying to Windows 7 everything still seems ok. At the moment the date seems to stay the same when copying back from Windows 7 to Android but the time gets changed to exactly five hours earlier than the original time. Why? I have no clue. Time on phone and laptop are correct.
I want to upgrade from 4.1.2 to KK, but it is very important to me that I keep the original dates of my pictures and videos.
Is the solution as simple as copying everything to the sd card, unmounting, and then remounting it? All dates and times are of course correct if I simply unmount and remount but would this be true after updating the OS? Does anyone know?
Thanks
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Related
hi
i have just looked at my gallery and found the the photos in there wont display ,i get a sdcard pic with a ! infont of it for every photo i have taken!! any one got any thoughts on why this is and how i can get them back ..
I am getting a similar problem. I had my desire running legit eclair and photos were actually just deleting themselves off my SD card. I have recently rooted my phone and running leedroid 1.9 and now the matter has sort of got better. Instead of completely removing any trace of the photos it is now just not showing them in the HTC photo app although they are still there on the SD card? Any suggestions?
Sent from my HTC Desire using XDA App
This was the first symptom of my SD card starting to self destruct.
Still trying to get to the bottom of whether it is a fake or a faulty SD, or whether my Desire destroyed the card.
may be a corrupt sd card would backup asap and try a new card see if that helps
techjunkiejp said:
I am getting a similar problem. I had my desire running legit eclair and photos were actually just deleting themselves off my SD card. I have recently rooted my phone and running leedroid 1.9 and now the matter has sort of got better. Instead of completely removing any trace of the photos it is now just not showing them in the HTC photo app although they are still there on the SD card? Any suggestions?
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
I too am having this problem...
I noticed a couple of pictures seemed to be missing from the SD card, but restored these from an earlier backup. My initial thought being that maybe I'd inadvertently deleted them
The strange thing is, the same two pictures have been deleted again! And furthermore, they're also missing from an earlier backup of the 8GB card I used to have in the phone.
So, given that I'm now using a 32GB card, and I've lost the same two images, this does not seem to be SD card specific.
It's quite possible I've also lost more, but I'd need to check to be sure - the two I know of just happen to be fairly obvious ones.
I'm now wondering whether this has anything to do with the 3D Gallery app - because I've noticed odd behaviour (e.g. duplicate images) when using this in the past? I'll restore my images again, but uninstall that app first to see if that makes any difference.
(FYI - I'm using an unbranded Desire running Stock Froyo.)
New 32 gig ad card so I know its not that.
I think they are still there but just get blank boxes with a card simble with an ! Mark in font rinsed of a pic .
Forgot I'm running stock froyo and am unbranded.
Sorry forgot I'm running stock froyo and am unbrande
TractorMatty said:
I too am having this problem...
I'm now wondering whether this has anything to do with the 3D Gallery app - because I've noticed odd behaviour (e.g. duplicate images) when using this in the past? I'll restore my images again, but uninstall that app first to see if that makes any difference.
Click to expand...
Click to collapse
I uninstalled the app, and restored all my missing images yesterday. (As it happens, I'd lost several images from various different folders.)
So far at least, everything's fine and the images are yet to disappear again. Bearing in mind that when I last restored them on Friday, and they were gone by Monday, it's not conclusive yet - but it could well be related to the 3D gallery app.
I was using the APK file found here.
Can anyone else with this problem confirm whether or not they've installed the 3D gallery app too? There seem to be a lot of variations of this app, perhaps some are more buggy than others.
Someone find the solution?
I have this problem too.
You may try to unmount the SD card first.. and putting it back in, using official way by menu -> settings -> SD and phone memory.
Sent from my HTC Desire using XDA App
its not the same, but i found if photos move folders it still keeps them lingering in the gallery for awhile... I have loads of photos on my phone so if i leave the gallery app open for a few minutes it starts re-jigging itself and correcting all the 'missing photos' in gallery and eventually reconfigures itself (i assume after doing a little scan).... first noticed this when i added a folder to the sd card with pics in and couldnt see them, rebooted, opened and closed gallery a few times - nothing - when i left gallery open for a few minutes it eventually appeared...
IVS IVRIS said:
You may try to unmount the SD card first.. and putting it back in, using official way by menu -> settings -> SD and phone memory.
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Normally I just use the HTC menu to change only charge to Mass Storage, and after finish my job I use safe remove on windows.
I think your idea maybe could prevent this kind problem.
Thanks to remember this aspect, I forgot-it completely.
Lothaen said:
its not the same, but i found if photos move folders it still keeps them lingering in the gallery for awhile... I have loads of photos on my phone so if i leave the gallery app open for a few minutes it starts re-jigging itself and correcting all the 'missing photos' in gallery and eventually reconfigures itself (i assume after doing a little scan).... first noticed this when i added a folder to the sd card with pics in and couldnt see them, rebooted, opened and closed gallery a few times - nothing - when i left gallery open for a few minutes it eventually appeared...
Click to expand...
Click to collapse
If it's happen is a serious case.
So I mean that I need to Terminate HTC Gallery to prevent possibles issues with my precious photos!!!
So this fact is more understandable because it is only photos that goes to "galheiro", as I say in Portuguese.
I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Kochua said:
I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Click to expand...
Click to collapse
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
TomTcom said:
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sounds good, thanks for the advice, funny part of this is that the new pictures and the old ones are together in the DCIM folder, but, gallery only shows the new photos from that folder, is like something is telling to just show the phone own photos and messages.
After is usb plugged, there are 2 folders: Card and Phone, Phone shows DCIM, Picture folders in it, so I don't really see any other directories. I hope you guys understand what I am trying to explain.
Hi people.
I recently bought a 64gb MSD card from eBay, and I had set the photos to be storaged at the external storage. Besides that I'm running Android 6.01
The problem is, last night I attended a wedding where I shot some pictures, and during last night I could see in the gallery that when I started taking the pictures, the pictures in the gallery was in the beginning there, however, soon after the gallery would say the pictures format was unrecognizable (WTF?), and the pictures would go missing from the phone. I've tried using the storage handling, which is provided by android. And I'm not able to see the picture. I've tried downloading ASTRO, and get it to show the hidden files. No luck either. I've tried erasing the .nomedia file from the MSD, still nothing.
I've tried here, the morning after to take a new photo, and I can see it's supposed to be saved at storage/emulated/o/DCIM/100media, So I've gone there by the USB port on my desktop, and I still can't see the pictures. I've been through every bloody folder on the storage without any result (And yes, I've tried installing the HTC app for desktops )
If you people have any idea how to get a hold of the pictures (If they are still there?), it would greatly appreciated!
//Paaboel
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
I feel like I was having issues finding photos I downloaded from Google Drive as well.
Download Quick Pic from the store and see if you can find them through settings.
HTC10
Thank you for your advice. I downloaded it but unfortunately the pics are still missing. It's just so weird. I shared one via Skype before it disappeared. It still shows up in the Skype convo but nowhere else
Sent from my HTC 10 using XDA-Developers mobile app
Did you try a file Explorer?
HTC10
I did and still nothing. Only 5 pictures appear that I've taken with the camera on this phone and I've taken at least 20. The ones that have disappeared are from different times as well.
Sent from my HTC 10 using XDA-Developers mobile app
Where are you saving them to? The internal storage or external SD card? It shouldn't really matter I suppose but it might be a factor.
I save to the external card and haven't lost any.
To the external card. I tried changing it to internal to see if that made a difference but for some reason it won't let me change it
Sent from my HTC 10 using XDA-Developers mobile app
More pics keep disappearing. I don't understand it. Some stay on the phone and some don't
Sent from my HTC 10 using XDA-Developers mobile app
try formatting your SD card within the phone and see
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
after you get your card formatted and working because it does seem like you have a faulty card or not formatted properly to save the photos, I would set up google photos to save them automatically, you have unlimited storage with it if you choose that setting. That way you will have have them backed up even when on the go and since its kinda the new htc 10 gallery no reason not to use it fully, will also remove the sync sign in the app on the corners of your photos
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
dynamikd said:
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
The photos already save to the SD card. They've always saved to the SD card from the moment I bought it, put it in the phone and formatted it. I didn't even need to change anything in the camera settings. They're just automatically stored there. I could format it again but then if the photos are somehow hidden on the card then they'll get deleted.
dladz said:
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
Click to expand...
Click to collapse
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
IllusiaX said:
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
Click to expand...
Click to collapse
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
dladz said:
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
Click to expand...
Click to collapse
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
IllusiaX said:
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
Click to expand...
Click to collapse
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
dladz said:
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
Click to expand...
Click to collapse
I haven't tried a factory wipe yet. Was hoping to exhaust all other options first just in case the lost photos are recoverable some how. But if that's my only option left I might just contact HTC about it.
You could be having an SD card issue. My SD card has been replaced and formatted more than once. My pix disappear, and my music disappears. I use a ringtone from my music folder and my phone keeps un-mounting my sd as if it's not in the phone. I know when it happens because my notification and ringtones change.
Sent from my HTC6545LVW using XDA-Developers mobile app
Ok so I tried getting in touch with HTC but they didn't respond to my email. I logged onto a live chat with them but I got disconnected because they finish at 6pm.
Then I decided to just format the SD card. I figured if I haven't been able to recover those lost pictures by now, I never will be. Besides the phone was getting worse. I could no longer take pics through Instagram and an HTC software update wouldn't download because apparently my phone storage was "read only" which isn't true.
Any way I formatted the SD card twice and set it only for storage not for installing apps and the phone seems to work fine now. I can actually select phone storage in the camera app now where before it wasn't an option. I also no longer get errors when saving screenshots. The whole thing was so weird I'm just glad it seems to be ok now.
Thanks for all your help and advice.
I noticed that sometimes Google Photos creates duplicates without any obvious reason. This applies only for some but not for all pictures. The dupes are only visible on my HTC 10 but not on the cloud gallery. The file infos of both copies differ: One shows the file name without path information, the other one shows the complete file system path (DCIM folder as supposed). Deleting the former one removes it from the cloud while deleting the latter one removes it from DCIM folder but keeps both the copy in the cloud and in the local gallery. Even when it is removed from DCIM folder, the copy still seems to be stored locally on the phone (maybe in the Google Photos cache). Where would this be?
I tried to clear Google Photos app cache and data, starting from scratch. A few minutes later, the dupes appeared again.
Why is this happening? Who can I prevent this? Has anybody also experienced this?
I was really hoping to find an answer in this thread, just to see nobody has responded. I have this exact same issue.
It wasn't always like this, but the issue started a couple days ago. Photos is now randomly duplicating new photos taken with my OnePlus 3.
The duplicated photos are, however, also visible when accessing Photos from my Chromebook.
biglilsteve said:
I was really hoping to find an answer in this thread, just to see nobody has responded. I have this exact same issue.
It wasn't always like this, but the issue started a couple days ago. Photos is now randomly duplicating new photos taken with my OnePlus 3.
The duplicated photos are, however, also visible when accessing Photos from my Chromebook.
Click to expand...
Click to collapse
The issue disappeared a few days ago as unexpected as it appeared. Maybe some of the last Google Photos updates fixed it.
It just happened again.
Lol it happens sporadically for me. Not as often as it used to though
Sent from my ONEPLUS A3000 using Tapatalk
Happening to me too... Changed phones thinking it would fix it and alas, the issue is still there... Both phones are made by oneplus never had this issue on other device...
Hello random reader from future. Previous post is from dec 2016. This one is from aug 2017.
You are reading this in 2018, or later. Do not hope that google will fix it.
It's not a bug, it's Google Photos, it will do it if you change the name of the photo, copy it, move it to a new folder, take the SD card out and put it in the new device, send them again, see It's wrong and a dozen other reasons. No duplicate check or even MD5 checksum check on photos. Everything about it is new. Wait until you try to export your photos with Takeout, there will be even more duplicates! Try Duplicate photo finder software to remove all of your duplicates in your system