Hi guys, I don't quite now how to explain this, but I'll give it my best. I've had my g3 for almost two weeks now and I've started to notice very faint vertical lines on the screen when on a white background, I can see them right now while writing this. It also happens in the settings screen. I'm not certain if there's something wrong or if it's always been this way and I hadn't noticed. Has anyone else noticed this? I wouldn't even say the line have a colour, it's just an alternate of darkish and white lines. I could just be looking too close, but I'm not certain.
Also I have noticed a slight black blur when using knock code, like when you would touch an old lap top screen, although a lot fainter. It only happens in one little section of the screen, but I noticed it when using the white stock wallpaper. It only seems to happen when I tap for knock code and I have noticed it when I apply slight pressure to that area. I have been delicate with the touch screen since, but I don't believe I used much pressure in the first place.
Hope I explained it well enough. Anybody else noticed anything similar? Am I being paranoid and these things normal?
There is large discussion on the "lines." I see them too, but think it is a result of the resolution itself. Nobody can say/prove what it is AFAIK.
If I press real hard on the screen in certain spots, it seems like I can replicate the second thing you're talking about. If yours does it when just lightly tapping, I'd exchange it.
Sent from my LG G3
Nitemare3219 said:
There is large discussion on the "lines." I see them too, but think it is a result of the resolution itself. Nobody can say/prove what it is AFAIK.
If I press real hard on the screen in certain spots, it seems like I can replicate the second thing you're talking about. If yours does it when just lightly tapping, I'd exchange it.
Sent from my LG G3
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Hi,
Thanks for replying. I'm glad that the 'lines' aren't just in my imagination. Can you point me in the direction of the discussion on the lines?
I bought the phone online, but took into the store today to compare it to their demo model. It definitely doesn't have the same issue when I tap it. The salesperson wasn't sure what it was but she's going to send it in for repair/replacement. It sucks... now I'm going to have to wait till I get it back. The shop said they would have replaced it on the spot if I hadn't bought it online but from the store too.
Hopefully they get it back to me quick.
I hope no one else has this problem.
I think it's not the resolution itself, it's more about the software or kernel or something, LG implemented an oversharping thing which makes texts appear too sharp, but it's not only about texts, it's about the overall display! Notice when you scroll through LG Health page, you can see the lines moving, or changing in visibility, etc..
I have the same issue on my phone. There are very faint vertical lines most apparent on white and green colors and they seem to be rainbow colored. I have seen this issue with the at&t, t-mobile, and sprint versions of the G3 which my friends have.
It's not caused by the over sharpening effect because even after I flashed a fix for it, it still appears.
Almost as if it's like one of those 3d card/poster effects.
Hi guys,
is there any news on any fix on this?
I have the same problem. Should I RMA my phone?
Related
Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?
Sounds like a faulty panel to me
Lennyuk said:
Sounds like a faulty panel to me
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That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?
Give us a picture
htc_HD2 said:
Give us a picture
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Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
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No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
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Click to collapse
I have had this on devices in the past, its certainly a faulty screen.
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
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Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
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Click to collapse
Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
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Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.
So I've been having some issues with my G3 and have been searching around with little luck. Does anyone else have these issues?
When I use my touchscreen, I can see distortion from the pressure placed onto the lcd screen. I'm not pressing hard on the screen at all.
Also, I've seen some people write about being able to see the digitizer in the background of their screens. Is this common on all G3's? It's very noticeable on mine and is really bothering me...
Also, this is my second G3. The first had a perfect screen (without noticeable digitizer), but had a VERY sensitive touchscreen (also viewable distortion from just normal swiping). My phone came from BestBuy and the only store with a white one in stock is 40 miles away from me. All the other BestBuy stores that are close to me all have black in stock. I know it sounds dumb, but are the problems I mentioned isolated to the white models only? So far both the white G3s I've had are having these problems...
Don't have either of those issues, but mine is a Best Buy purchased black version (AT&T)
Don't see how the color of the phone would have anything to do with this, doubt there is a difference in production. Good luck.
t1m1t said:
So I've been having some issues with my G3 and have been searching around with little luck. Does anyone else have these issues?
When I use my touchscreen, I can see distortion from the pressure placed onto the lcd screen. I'm not pressing hard on the screen at all.
Also, I've seen some people write about being able to see the digitizer in the background of their screens. Is this common on all G3's? It's very noticeable on mine and is really bothering me...
Also, this is my second G3. The first had a perfect screen (without noticeable digitizer), but had a VERY sensitive touchscreen (also viewable distortion from just normal swiping). My phone came from BestBuy and the only store with a white one in stock is 40 miles away from me. All the other BestBuy stores that are close to me all have black in stock. I know it sounds dumb, but are the problems I mentioned isolated to the white models only? So far both the white G3s I've had are having these problems...
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Click to collapse
I owned a g3 for a month and my lcd distorted with even a light touch as well. I also messed with one at best buy and it had the same problem!! Shame LG, this phone just about pulled me away from my s5!
I've had my G3 for close to 2 months now after preordering it right before launch. I already have a screen burn issue going on in the upper middle of the screen, which is quite odd because I had two G2s that had similar screen burn issues in nearly the exact same spot. Anyone else come across this so far? Am I just getting super unlucky with LG lately? Thanks in advance!
Take a pic for us?
Sent from my LG-D851 using XDA Free mobile app
dysfunkshun said:
I've had my G3 for close to 2 months now after preordering it right before launch. I already have a screen burn issue going on in the upper middle of the screen, which is quite odd because I had two G2s that had similar screen burn issues in nearly the exact same spot. Anyone else come across this so far? Am I just getting super unlucky with LG lately? Thanks in advance!
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More info would be nice. What is your screen brightness set at? if you have had this issue twice already with another LG model I would look into user error. I dont mean to offend but it has been known for years that high screen brightness can cause this issue.
No worries, I'd think the same thing! I run my screen brightness around 40% and very rarely go above that. I first noticed the burn about 2 weks ago, when I was stock rooted, and it has stuck through 2 versions of skydragon as well. I attached a pic, the burn is just to the right of the RJ logo. Unrelated, how do you just reply on the XDA app, the 3 dots menu isnt there?
I have same phone for time length. Running at 52 in dark and full brightness outside and don't have that. Replace phone or maybe it overheating
AWESOME G3
I'm thinking the same. I think you've been overheating. That's where this phone gets the hottest. I always put my finger on the buttons and i can feel the heat there
I do not notice that. Usually I use brightness 55%, or auto when it's in outdoors.
May you describe your screen tint? Mine is rather unique because the tint is slightly purple (neither warm nor cool, but my screen is brighter than most models I compared).
zcgofaster said:
I'm thinking the same. I think you've been overheating. That's where this phone gets the hottest. I always put my finger on the buttons and i can feel the heat there
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I have been known to stick it in the freezer and let the temp drop lol
AWESOME G3
This isn't what I would call a "Screen Burn". Looks to be a simple manufacturer defect. Burn in would be something like the top notification shade showing a burned in after effect of say, like, the clock or maybe an icon that is constant like the signal bars or blue tooth or something...
That's what it does, it's kinda hard to see since I use a the stock widget and it's a blue, but anything with a white background you can clearly see a darkish burn in the screen. I'm thinking the overheating sounds plausible, and why it has happened on both devices in the same area. Now to figure out why it's overheating...
Sent from my LG-D851 using XDA Free mobile app
mzrdisi said:
This isn't what I would call a "Screen Burn". Looks to be a simple manufacturer defect. Burn in would be something like the top notification shade showing a burned in after effect of say, like, the clock or maybe an icon that is constant like the signal bars or blue tooth or something...
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The real screen burn is like an image "carved" on the screen after a period of time.
AMOLED is notorious of burn (look at G Flex screen).
mingkee said:
The real screen burn is like an image "carved" on the screen after a period of time.
AMOLED is notorious of burn (look at G Flex screen).
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Click to collapse
Yeah, I wouldn't say over heating would cause burn in. But I suppose it's possible burn in could be something you are experiencing. You are sure it's not an image retention problem. I've seen some LG 4K tvs with image retention issues.
Could you guys please look at my thread? I think I have the same problem.
http://forum.xda-developers.com/tmobile-lg-g3/help/screen-t3518030
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
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Click to collapse
Yes I can see it too only in the sun on white background it looks like a shadow of something behind screen I read online that screen is very slim and it does bother me too this is the second thing first being a ripple in the glass top too bottom can only see it in the sun screen off no screen protector I guess the price of this phone is why these things bother me other than that this is the nicest phone I've owned and these are things I can live with as long as they don't get worse
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
It's not burn in. It's part of the construction of the phone, and only visible in direct sunlight where the light can penetrate the display to the point it's revelaing the structure underneath. Completely normal. No worries
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
ssmr2t said:
The thing is, if you look closely, you see the graph of pixels now too, seems like it's getting worse.
Its a matter of fact that you spend this much money on a "flag ship device" with a great display in store, but when I go outside (where 90% of my workday resides) you see the issue. It's misleading the customer (Such a GREAT display....((INDOORS ONLY)) ) It's just principal.
If the replacement I get tomorrow has this issue as well (I am suspecting it will based on the responses)- I will call Samsung corporate and respectfully request a full refund as Tmobile wont take it back since it's beyond 30 days.
Edit: Thanks for everyones reply
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I can respect your position, but I disgree that Samung is "misleading" the customer. It's been confirmed through 3rd party screen test companies that the Note 5 and the S6 Edge+ have the best screens in the industry. Just because you don't like how the screen looks in direct sunlight doesn't make it bad or false advertising.
Still the best screen around, everytime I'm out with people (which is a lot) my Edge+ blows away their phones, all of them.
Excuse me?
ssmr2t said:
Hello :good:
I have had my phone since release day, and I noticed in the sun I can see some lines in the screen almost looks like a burn image going vertically down. There are two large lines and a rectangle looking one in the middle. It's hard to tell from the pictures, but I can see it more in person and it bugs me
Does anyone else have this? Perhaps it's some type of shadow caused by the curved screen? I am going to open a warranty claim with T mobile, but I was just curious if I am the only one with this problem?
Thank you!
Click to expand...
Click to collapse
Really, A glass phone in direct sunlight? That's what a smartwatch is for. Do you walk down the street looking at you phone? Do you hold it up in direct sunlight? Do you understand the properties of glass? The screen is amazing. Most of the people I know that use this device do not expose it or any other phone to direct sunlight, there is even a warning in the manual about not doing so because it can seriously damage your screen. Dude, it's a glass phone. The sun is a very bright star and has a way of shining through glass. Do you find it odd that you are the only person reporting this as an issue? Go with an HTC or Iphone, they are built of metal and will not let the sun through, the drawback being that they will cut your reception slightly. This is the way it is, the phone is fine and the screen is good, but you can't please everyone.
well, anyways I got my replacement today and guess what? It doesn't have those blobs on it so big freggin deal guys. It was a one off. You guys take all this crap personally like you made the phones yourselves LOL
Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.
cjc1664 said:
Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.
Click to expand...
Click to collapse
That definitely looks like a faulty panel. Nothing like that on my 10 (Carbon Grey, Tianma).
I'd get in touch with HTC UK and see what they think.
I have exactly the same issue and i've had my phone a week. I didn't notice it at first but it's definitely more noticeable on non white backgrounds, i've checked it with a screen tester which you can go through blocks of colour with. I also have the same slight dip in the top left.
How has your warranty claim gone with HTC? I'm going to try phoning them up today. I bought my phone from Very.co.uk but would rather deal directly with HTC.
Following this as well as I have stuck pixels in the middle of the screen. Very have been difficult to deal with so I'd really like to know how things go with HTC UK
Hey just as a follow up. very.co.uk refunded me with no questions asked. They don't do replacements so you have to re-order.