[Q] Can't log into my email using Nexus 7 email client - Nexus 7 (2013) Q&A

Hello everybody how are you all?
Firstly I'd like to apologize because it looks like a very simple problem. But, I've googled a bit and couldn't seem to get any closer to the solution.
I want to use the email app on my Nexus 7 to access my university email. This email accounts are provided by Microsoft.
After I enter my account name, on the second screen, it asks me about Account Type. POP3, IMAP or Exchange.
I tried
with POP3 > enter password > Incoming server settings(used defaults) > When trying to sign in "Couldn't finish : Couldn't open connection to server."
with IMAP, it ask for "sign in with password" or "sign in with google". In both cases, I get the error "Couldn't finish : Couldn't open connection to server"
with Exchange and I get the same error. But in this case the email client ask for a "client certificate", I haven't selected anything for that option.
What are the options(POP3, IMAP, Exchange) and how to setup this email client for my university account?
Thank you,

I had to contact my university to get server link, security type and port number for IMAP and SMTP information.

Related

Hotmail set up

I can not set up my hotmail .... it comes up with some sort of error.
Can you please help!!
can we have some more detail please, error message etc?
sorry... i was trying to make the topic before i had my dinner.
it says could not verify account ... server not responding..
thanks
Raminder1992 said:
I can not set up my hotmail .... it comes up with some sort of error.
Can you please help!!
Click to expand...
Click to collapse
Try these settings they worked on mine
incoming:
Protocol - pop
put email address in and user name put email address in again
put in password
pop server - pop3.live.com
security type - SSL port 995
outgoing:
tick log in required
put email address in as username
put in password
smtp server - smtp.live.com
security type - TLS
server port - 587
Hey presto!!
I set my hotmail up the day I got my desire and it works perfectly. Shouldn't need to put any extra settings, just add email account and password which is recognised automatically. Just had to add one tick box to have items deleted from server now working fine.
oawalker said:
Try these settings they worked on mine
incoming:
Protocol - pop
put email address in and user name put email address in again
put in password
pop server - pop3.live.com
security type - SSL port 995
outgoing:
tick log in required
put email address in as username
put in password
smtp server - smtp.live.com
security type - TLS
server port - 587
Hey presto!!
Click to expand...
Click to collapse
Thank you so much
I was getting muddles up with the ports and security stuff
Now it is just loading the thousands of emails I have lol
Is the email any good on the desire?
I'm sure if you wait a few minutes you can tell us.
it is ok, i cant seem to make a folder to sort out my email and i cant to get any emails before monday ...??
On my hero I can go into settings and in the 'send & receive' settings I can change the download options and select how many days it should download. (you can select by number of days or by number e-mails, quite nice actually )
RaptorRVL said:
On my hero I can go into settings and in the 'send & receive' settings I can change the download options and select how many days it should download. (you can select by number of days or by number e-mails, quite nice actually )
Click to expand...
Click to collapse
Thank you
it works ... im liking the email more now
ad i love this forum ... the help is great
Yeah, this forum is great!
You can change the interval at the settings as well.
Btw, something else you can try is to let Gmail download the hotmail e-mails. But you cannot set the interval unfortunately. (You can set this up on your computer by going into the gmail settings, Accounts and Import settings, and then click on the 'import mail and contacts'. And then you have to finish a few steps to set it up.)
Too bad it's not instant like gmail though.
I now forward my main e-mail account to my gmail. This way I don't need the interval pop3 checking and I get my e-mail directly via the gmail push. Great stuff!
Unfortunately this is not possible with hotmail, you can only forward to other hotmail/live adresses. Unless you use the paid version of hotmail, then it's possible I believe (not sure).
But! For everything else it's great!
Create a folder/label, setup a filter and everything is nicely categorized as well
The gmail app is a bit more basic however.. different from the htc e-mail application for sure. Oh, and the standard gmail icon doesn't show the number of unread e-mails, so for that you need to get a widget called 'Gmail Unread Count'.
So i've just picked up the desire, have setup hotmail but it's only pop, is there no imap support? I don't fancy having to manually mark something as read each time...

Desire HTC mail POP/IMAP manual setup not working?

Hi all,
I got my Desire yesterday. It is a gorgeous device, but has one fatal flaw. The POP/IMAP manual e-mail setup in HTC mail is not working.
Gmail or Hotmail work fine - there is no need for a manual setup, the phone does it for you.
But Yahoo, or any other custom mail does not work. When setting up the incoming and outgoing mail server, the phone gets stuck at the incoming mail server setting and doesn't advance to the outgoing server setting as it should.
After you set up the incoming mail server you hit next and the phone checks online and a popup says "Verifying account settings". After this is done, I believe it should advance to outgoing server settings, but it doesn't and gets stuck at the incoming server settings screen...
This is a very fatal mistake and problem - one of the main functions of a smartphone not working...
Can you guys see if it works for you - maybe its only my unit that is faulty?
peterkupcek said:
Hi all,
I got my Desire yesterday. It is a gorgeous device, but has one fatal flaw. The POP/IMAP manual e-mail setup in HTC mail is not working.
Gmail or Hotmail work fine - there is no need for a manual setup, the phone does it for you.
But Yahoo, or any other custom mail does not work. When setting up the incoming and outgoing mail server, the phone gets stuck at the incoming mail server setting and doesn't advance to the outgoing server setting as it should.
After you set up the incoming mail server you hit next and the phone checks online and a popup says "Verifying account settings". After this is done, I believe it should advance to outgoing server settings, but it doesn't and gets stuck at the incoming server settings screen...
This is a very fatal mistake and problem - one of the main functions of a smartphone not working...
Can you guys see if it works for you - maybe its only my unit that is faulty?
Click to expand...
Click to collapse
I got it set it up on my University IMAP fine, I had this issue but just had to change the security type to TSL.
Unfortunately that doesn't work for me...
It is very weird, as the same settings worked with K-9 mail app without any issues...
I got the same issue so I use K-9 Mail instead (which I prefer since it seems to push my emails faster)
I can't get it to sign in to gmail. I have a @googlemail account, and it just fails to verify account information every time. All other mail accounts, Hotmail and proper POP3, work fine.
That's cause you use the Gmail app for Googlemail, not the normal mail app
EddyOS said:
That's cause you use the Gmail app for Googlemail, not the normal mail app
Click to expand...
Click to collapse
I prefer to use the HTC mail widget. Anyway, I got the thing going now, by connecting via imap instead.
I'm in touch with HTC customer service and we're trying to figure out what is wrong. I'll set up a test account for them so that they can test it and see why the e-mail is not being set-up. Will update later...
i set up gmail as an exchange server.. Only done it half hour ago but it should be push now
I'm also having this same issue. (Trying to use SSL.)
Anyone manage to made Yahoo Mail wotking on IMAP? I have an YahooPlus account and I can connect using a WM device, but no chance with Desire [using the same settings as in WN device]. On Desire, it stuck on first step - setting of incoming IMAP mail server, saying each time "wrong username/pw"....
Same issue for me
Same issue for me
Anyone manage to made Yahoo Mail wotking on IMAP?
Click to expand...
Click to collapse
Not IMAP but with POP3, yep. Works flawlessly.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Has anyone sorted this out ? I've having the same issue with the imap setup on my desire. Very frustrating after shelling out for this thing.
Cheers
Have you tried using the stock Android mail app which can be found here:
http://rhedgehog.com/apk/email.apk
I prefer this to the HTC Sense mail app and its much more flexible/configurable during the set-up phase, I had problems with my Uni account swapped to this and no problems since then using IMAP, POP and SMTP
I also have difficulties getting IMAP+SSL to work with the HTC mail application.
I suspect it has something to do with the certificate. The server I'm trying to connect to doesn't have a verified certificate, and you don't get prompted to accept the certificate, as you do if you use the K-9 mail app.
Jesper_L said:
I also have difficulties getting IMAP+SSL to work with the HTC mail application.
I suspect it has something to do with the certificate. The server I'm trying to connect to doesn't have a verified certificate, and you don't get prompted to accept the certificate, as you do if you use the K-9 mail app.
Click to expand...
Click to collapse
I had same kind of problems with Hero after upgrading to android 2.1.
Problem seems to be related to setup procedure. It is not able to prompt certificate acceptance dialog. But if you setup account with address that is not existing or where is not imaps service running it will say that it can't verify account but you are able to continue. After creating account launch mail application, go to settings and put real server name. At this point it will prompt certificate acceptance dialog and after that it is working.
I of course had the same trouble on my Aria but managed to get it working by following these instructions:
first open mail.
enter manual setup.
INCOMING:
as for settings:
protocol: Imap
Email: [email protected]
user name: youraccount
password: your password
IMAP server: imap.mail.yahoo.com
security type: none
server port:143
OUTGOING:
login required is checked
user name: youraccount
password: your password
SMTP server: smtp.mobile.mail.yahoo.com
security type: none
server port: 587
NOTE: if it still wont let you set up incoming server, try first entering in a non-existent server. such as imap.mail.yahoo.commm or something. it will give you an error message but hit continue. NOT OK! from there set up outgoing correctly.
then exit.
then launch mail app and select that account. click menu-more-settings-account settings and enter the correct server address.
hopefully this works for you guys as it did for me.
--Edit--
forgot to add, if possible, make sure wifi is off.
also, I have discovered that htc mail wont log in unless you are SIGNED OUT of your yahoo account everywhere else. i had my laptop automatically loading yahoo's web pasge and i guess it was messing it up. so sign out of yahoo mail before closing your browser.
hope this helps.
sent my yahoo and my talktalk account up on my phone..fine!
HOWEVER!!!!!!!!!!!!
I had to do this on my WiFi as it would not connect over 3G...

Email Problems

Hi All.
Sorry to start a new thread but I need help setting up my email accounts.
I have two; a @blueyonder address and a @live.co.uk address.
I seem to have gotten my @live.co.uk account receiving but still unable to send. My blueyonder one will do neither.
I'm using an Orange upgrade Desire and using the HTC mail app.
Please Help
hellooo
try to change SMTP server your mobile operator
If you have Orange UK operator smtp.orange.net
For example: smtp.t-zones.sk that is smtp server form Slovak T-Mobile operator
Thank You!
Thats worked but I have a new problem now
With my live.co.uk email, after receiving on the phone, I can still receive the email on my outlook.
But with my blueyonder account, once I've received an email on my phone, it no longer downloads to outlook (and vice versa).
Anything I can do?
you need to use IMAP, or set it to leave a copy on the server, otherwise once an email is downloded via POP it tends to not be available to other devices
What is Imap and how does it work?
I am leaving a copy on the server. Both HTC Desire settings and outlook settings state "Leave copy on server" and I've even checked the webmail/server- and the email is still there- unread.
As I say, seems to be working fine with my @live.co.uk address.
Also just noticed I can't send via a wifi network on either account. Not a huge deal, but strange.
Try imap4.blueyonder.co.uk for your incoming mail server address and outgoing: smtp.blueyonder.co.uk
Try checking TLS if available by selecting the security type as TLS.
Hotmail settings are here
incoming settings
protocol =pop
pop server = pop3.live.com
security type =ssl
server port =995
outgoing settings
login required =ticked
username =hotmail addy ie [email protected]m
smtp server=smtp.live.com
security type=tls
server port=587
Account name =Hotmail
Your Name =what ever you want it to display
Thanks everybody. Got everything sorted.
Still can't send from my blueyonder account via wifi but I assume thats something to do with using the orange smtp stuff.

email widget

Can the Gmail app be use as a widget?
I can't set up htc mail widget, what I'm doing wrong?
Gmail account: POP3/IMAP>
e-mail address>password>next
protocol IMAP>
e-mail address e-mail address>
username - is this the email address or user name or either?
password>
POP server googlemail.com>
security type, none>
server port, 110> next>
Cannot connect to the mail server to verify your account information. your server is not responding.
thanks
well, with mine it didnt ask for the server info. just my email address (gmail) then it autocompleted after that (and the password obviously)
tommo123 said:
well, with mine it didnt ask for the server info. just my email address (gmail) then it autocompleted after that (and the password obviously)
Click to expand...
Click to collapse
thanks for your reply

[Q] Email syncing question

I am trying to add my yahoo account to my phone and it keeps telling me that it cant verify the username and password? When I log on from my pc it works just fine. Any suggestions?
EDIT - I was having a problem with the email app force closing everytime I tried to delete an email so I cleared cache and data and am now trying to resetup my email addresses and MSN worked fine but yahoo wont!
Is your yahoo account setup to allow pop access or external access or whatever they call it? I haven't used yahoo in a long time but I remember that I used to have to explicitly allow external programs to access it. It was in the yahoo mail settings menu somewhere.
Reboot the phone,and than
try again. This helps me
Sent from my evil evo!!
evolishesh said:
Reboot the phone,and than
try again. This helps me
Sent from my evil evo!!
Click to expand...
Click to collapse
I have tried both of the above and no go! WTF! When I go to verify my account username and password it says "Authentication failed" Please verify your username/password.
[EDIT] I figured it out! HELL YA! see the setup below:
YAHOO IMAP
Incoming IMAP Mail ServerSetting :
User Name : [email protected]
Password : your email password
Incoming Mail Server : imap.n.mail.yahoo.com
Mail Box Name : Yahoo IMAP
Mail Box Type : IMAP
Security (Port) : Off
Port : Default
Working for me!

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