Develop Bugs

[Q] AT&T galaxy s3 can't check for OTA updates?

Literally every time i check for software updates i get
"Communication failed"
The server is currently unavailable.
Your device will automatically check for an update within the next 48 hours.
Then if i check again it says device is up to date, you can check for updates again in XXhours. If i go into application manager -> AT&T Software Update and clear data, i can check for updates again but i get the same communication failed. I also tried clearing data and rebooting phone, and it still wont check.
And i can't get Samsung Kies running on my windows 7 pc for some reason, so i can't get updates from there either.
Is anyone else on AT&T experiencing these problems? Any fix for this? I really want that update that adds brightness control to the notification menu.

jefferson9 said:
I really want that update that adds brightness control to the notification menu.
Click to expand...
Click to collapse
I did not update, but hearing that update would disable local search, add new modem. Nothing about Brightness control

There is no brightness control on ATT update. I was having the same problem you were and exchanged the phone. There is no fix as far as I know for the error you are getting. It is a common issue. Search the annoyances (bugs) thread.
I don't know if the OTA update resolves your issue because they day after I exchanged mine the update came out.
Sent from my SAMSUNG-SGH-I717 using xda premium

I also haven't been able to get the OTA update. I assumed it was because I rooted and the device is listed as 'modified'. Is the update worth it?

It is in my opinion, and my usage habbits, for the WiFi stability increase that is gained.
Universal search is stripped (searches conducted on phone do not include on device results, ie contacts).
In other words, if you use the Google search by long pressing your menu button the results from your search will only be pulled from the internet.
I rarely use the search built in, so it hardly mattered to me.
Check out the developer forum for ways around the universal strip if you are rooted and want to update.
Sent from my SAMSUNG-SGH-I747 using xda premium

Well i reseated the SIM card, and removed the little blue tape from the sd slot and the SIM slot, rebooted and still not working.
I wanted to avoid rooting, since the stock software runs so smoothly and i liked being on the latest at&t software. I guess since i can't get OTA updates now theres no reason not to root.
Will this issue be fixed eventually? Or would i be better off exchanging phones while i can?

I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium

the1stSecond said:
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Well speaking as a software engineer, i'm almost certain its a software issue, most likely with at&t's software update app, or on their servers. Mabey reinstalling the at&t software update application will help?

It sounds reasonable to me. Maybe try the method for No trip flash counter in devoplment? You would be upgrading to the newest firmware and have root and not trip the flash counter. You would still be able to check for ota updates (although should just return the status of your software is up to date since it is a totally stock ROM just with root injected). I imagine that would reinstall the software update service. Although with your knowledge you are way over my head. And whether or not when updating ROMs if that application is reinstalled is something I can't answer.
Maybe just try this first:
Settings> Application Manager> All> AT&T Software Update> Clear Data> Confirm
Power off Phone
Remove battery for at least thirty seconds.
Reinstall battery and power on device.
Try again after device boots up.
Sent from my SAMSUNG-SGH-I747 using xda premium

I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.

k3y0n4 said:
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
Click to expand...
Click to collapse
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

So, if it's a software issue why is it two identical devices running the same software from the factory yield different results? I.e. my first device would do exactly as your original post outlines, then my replacement device had no issue checking for updates (same stock software, same device form factor).
If you search there are a lot of examples of complaints of this exact issue.
I am also very interested in this because even though there are many complaints out there, the only answers seem to be;
1) who cares this is xda and we update through Odin/cwm etc...
2) replace it.
Good luck, I hope you guys find an answer.
Sent from my SAMSUNG-SGH-I747 using xda premium

jefferson9 said:
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)

k3y0n4 said:
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
Click to expand...
Click to collapse
You can bypass the wait time between checks by going into application managment -> at&t software update and clearing data. Then you can try to update again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I've had similar issues checking for updates. i gave up and pulled the first update with the USALG1 rom posted in the development forum sticky. I too have several apps disabled (actually moved out of the system/app dir) and was wondering if that possibly caused issues. I never did try updating through kies though.

My kies wont even run on my windows 7 64 bit. There seems to be alot of people having problems with kies on win7 64 bit, nothing from samsung either. So theres really no way for me to get updates

This is How I Got My Phone to Update
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.

AndroidLonghorn said:
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
Click to expand...
Click to collapse
When you got it to work, exactly what apps did you force close and clear data? Just AT&T software update? Any others?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I force closed the At&T Software Update app and I think the Samsung Push Service. It is really the AT&T software update app that finally started downloading immediately after trying it again.

So I finally attempted the Keis connection and it worked immediately. I don't know what other problems people are having, but when I installed it on my Win7 x64 machine I had the S3 connected. After I ran the software for the first time it mentioned an update and proceeded to update it. Keep fighting the good fight jefferson9.

Issues with MMS/mobile data after updating.

I took the 11A update so that I could root my phone, and since then I've noticed that I no longer have simultaneous voice and data. It worked perfectly before, but now it just goes to the 1x and has no connectivity during calls. I also cannot send an MMS when connected to wifi. It will eventually time out and fail, but if I disconnect wifi it will send instantly. Any troubleshooting things I can do to fix these issues?

Apparently Advanced Calling isn't activated, and it won't stay activated when I select it. Anything to do to fix that?
Sent from my VS986 using Tapatalk

Did you freeze the app mentioned in posts #16-18 in your other thread, "Caller Name ID"?
http://forum.xda-developers.com/verizon-g4/general/apparently-red-youre-rooted-t3176148/post62299961#post62299961
Yours may not be the same symptoms as the other user (they sound closer to my symptoms when still running 610B). But it may be worth checking.
If you're using Verizon's Message+, it can send texts over WiFi. Perhaps that feature could be causing trouble, if it doesn't get along well with your WiFi somehow?

TheBiles said:
I took the 11A update so that I could root my phone, and since then I've noticed that I no longer have simultaneous voice and data. It worked perfectly before, but now it just goes to the 1x and has no connectivity during calls. I also cannot send an MMS when connected to wifi. It will eventually time out and fail, but if I disconnect wifi it will send instantly. Any troubleshooting things I can do to fix these issues?
Click to expand...
Click to collapse
Do you use as block plus by chance? If so try removing it, I had the exact same symptoms while using it. I switched to adaway and no issues.

RedOCtobyr said:
Did you freeze the app mentioned in posts #16-18 in your other thread, "Caller Name ID"?
http://forum.xda-developers.com/verizon-g4/general/apparently-red-youre-rooted-t3176148/post62299961#post62299961
Yours may not be the same symptoms as the other user (they sound closer to my symptoms when still running 610B). But it may be worth checking.
If you're using Verizon's Message+, it can send texts over WiFi. Perhaps that feature could be causing trouble, if it doesn't get along well with your WiFi somehow?
Click to expand...
Click to collapse
I already had that app frozen with no luck.
ifly4vamerica said:
Do you use as block plus by chance? If so try removing it, I had the exact same symptoms while using it. I switched to adaway and no issues.
Click to expand...
Click to collapse
I do use ABP, and after uninstalling it I still can't get it activated.

TheBiles said:
I already had that app frozen with no luck.
I do use ABP, and after uninstalling it I still can't get it activated.
Click to expand...
Click to collapse
You have to disable ABP, if you straight uninstall it it leaves the host files. I am not to sure where it stores the backed up host files but you can try to reinstall ABP enable blocking, disable blocking then uninstall. It may require a reboot after disabling. Not sure if this will help but its worth a shot.

Apparently Big Red knows when you're rooted.

Talking to Verizon support today trying to figure out why Advanced Calling wasn't working, and they straight up said that it appeared that I was rooted. I feigned ignorance, but I thought it was very odd that they knew this.
Sent from my VS986 using Tapatalk

The My Verizon Mobile is the one that tells them. If you deny it root when it asks, it knows you have root. If you didn't have root I think there would be no reply to it's asking for root.

Ah, is that why my advanced calling isn't working? Annoying.

I need to call them for my Advanced Calling as well (as it's complete horse s**t that I need to enable that so my phone doesn't drop from 4G to 1X) but I've never been prompted by My Verizon about root access...

There's a system property you can find with "getprop" called "vzw.os.rooted". I tried changing it in build.prop, but it didn't work. There's also a partition called persistent with a file /persistent/rct.cfg detailing some not allowed system behavior. There are things that detect root since it's pretty noticable and readable to everything at /system/xbin/su. An app that communicates to the internet could easily transmit that information. This is one of the many reasons I have a firewall (AFWall+). I installed it pretty soon after I got root, but one of the many vzw bloatware apps probably got the info out. Guess what, I don't give a s***.

FWIW, I had a lot of difficulty trying to activate Advanced Calling on software 610B. I worked with Tech Support for a week, no luck.
I finally updated to 611A as a last resort, and it suddenly worked. So if you're having trouble getting AC enabled, and you're on 610B, you may need to update your software version.

RedOCtobyr said:
FWIW, I had a lot of difficulty trying to activate Advanced Calling on software 610B. I worked with Tech Support for a week, no luck.
I finally updated to 611A as a last resort, and it suddenly worked. So if you're having trouble getting AC enabled, and you're on 610B, you may need to update your software version.
Click to expand...
Click to collapse
Isn't 11A the upgraded version of 11B? I know it sounds backwards, but we had to KDZ that to root phone.

Before I rooted my advanced calling worked. After root when I make calls it drops to 1x. Don't really care as I don't browse the internet on my phone while on a call (99% of the time).
Still, it's pretty dumb of Verizon. Then again they do more than their fair share of dumb corporate related ****.

Mine works and I'm rooted with no firewall or protection to block them knowing.

Dennisg34 said:
Isn't 11A the upgraded version of 11B? I know it sounds backwards, but we had to KDZ that to root phone.
Click to expand...
Click to collapse
AFAIK, there is no 11B.
Just 610B (original, what shipped on my G4), and 611A (OTA update, which I needed to use in order to properly activate AC).
I am not rooted.

Advanced Calling also works fine for me on rooted 11A. However, I recently disabled it because ACR will not record calls with it turned on.

johno86 said:
Before I rooted my advanced calling worked. After root when I make calls it drops to 1x. Don't really care as I don't browse the internet on my phone while on a call (99% of the time).
Still, it's pretty dumb of Verizon. Then again they do more than their fair share of dumb corporate related ****.
Click to expand...
Click to collapse
This is the same problem I'm having. I had to KDZ to 11A when I rooted, and I haven't been able to get it to work since.
Sent from my VS986 using Tapatalk

For those of us who haven't fully been following the root discussions, what does that mean, that you KDZ'd to 11A? You had 610B, you used KDZ to put on a 611A image (not taking the OTA to 611A, so you kept the 610B bootloader), then rooted that?
Did AC work before root, presumably on 610B?
After what I went through to finally get AC working, I would really hate for root to break that

RedOCtobyr said:
For those of us who haven't fully been following the root discussions, what does that mean, that you KDZ'd to 11A? You had 610B, you used KDZ to put on a 611A image (not taking the OTA to 611A, so you kept the 610B bootloader), then rooted that?
Did AC work before root, presumably on 610B?
After what I went through to finally get AC working, I would really hate for root to break that
Click to expand...
Click to collapse
AC worked perfectly for me on 10B, and after I rooted (KDZing to 11A) it will no longer activate. I tried toubleshooting with VZW, and none of the things they did on their end fixed it. The only suggestion they had was factory resetting, but I haven't tried that yet.

I'm sorry to hear that.
There seems to be some mysterious magic to Verizon's Advanced Calling. In the span of a week, after a bunch of work on their end, Verizon was unable to fix mine, they resorted to telling me to exchange the phone. I had already done a factory reset, at their suggestion, which did not change anything. Then after the OTA to 611A, it suddenly worked, and it seemed this was a surprise to them, as well as to me.
Having issues with AC after rooting would seem worse, they could potentially blame any issues on root.
Why problems with AC can't be figured out, and then fixed, is kind of disconcerting. I guess maybe there's a reason the phone calls it Advanced Calling 1.0.

AC was working for me also and then it stopped. I was already on 11a before rooting. If you have the verizon app called name and id on your phone ac will not work. Once I froze that app in tibu it went back to working. I'm not for certain but I don't think that app was on my phone before root so it may have been included in the rooted img file.

murphyjasonc said:
AC was working for me also and then it stopped. I was already on 11a before rooting. If you have the verizon app called name and id on your phone ac will not work. Once I froze that app in tibu it went back to working. I'm not for certain but I don't think that app was on my phone before root so it may have been included in the rooted img file.
Click to expand...
Click to collapse
So you froze Caller Name ID? The icon is a phone with ID in the upper right?

sefirosu0522 said:
So you froze Caller Name ID? The icon is a phone with ID in the upper right?
Click to expand...
Click to collapse
Yeah that's the one. Once I froze it ac started working again. There is a thread on Verizon's website that says that app is not compatible with ac also.

murphyjasonc said:
Yeah that's the one. Once I froze it ac started working again. There is a thread on Verizon's website that says that app is not compatible with ac also.
Click to expand...
Click to collapse
What else do you have frozen? I have that frozen too, and it's still the same.

I'm not rooted (maybe that's the difference), but I noticed today that I have Caller Name ID on my phone. And last time I tried it, AC was working. Just FWIW.

LG G4 WiFi issues

Good evening all.
Has anyone with a G4 on VZW noticed issues with apps on wifi since the latest firmware update? I've called Verizon and been on the phone with them for HOURS to no avail.
The only time wifi works normally is in safe mode. When I'm on wifi, most apps just aren't functional at all. We thought it was some app in particular so we reset the phone and the issue persists. The only thing tech support suggests is giving me another refurbished G4 which will get us nowhere as the new G4 will just be running the same firmware.
This is problematic for me as I work in and out of different buildings on any given day. These buildings don't always provide the best reception. I clamored with Verizon for a different, comparable phone. I spoke with LG and their solution is me sending the phone in with the turnaround time being 5-7 business day which is also problematic as I don't have another phone to use. Verizon refuses to acknowledge it's an "issue" because it's not "wide spread". A quick search revealed that this problem is not limited to just me.
I've exhausted my options. I do not want to spend hours on the phone with Verizon again. I do not want to speak with LG for the same phone again. I simply want a working phone. This is the 3rd G4 that I've had that does not work. The 3rd G4 in almost as many months. What are my options here?
tl;dr This is my 3rd LG G4 that doesn't work and the latest firmware update broke the wifi functionality. Verizon refuses to acknowledge the issue and will only give me the same phone, not a comparable phone. What are my options?"

Yup. Since the update. Wifi on my phone is lagging horrendously.

ghostbustaj said:
Yup. Since the update. Wifi on my phone is lagging horrendously.
Click to expand...
Click to collapse
Have you tried to contact VZW?

Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk

brainwash1 said:
Yes, since the update I don't get any notifications while connected to WiFi. My WiFi is slow anyway, so I haven't noticed any lag that others are reporting.
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
I spoke with them again today. Their only option is to send the same phone again which isn't going to fix anything unfortunately.

Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.

hilmar2k said:
Same problem here (and also with friends who have both VZW and the G4). This exact issue popped up on the LG G3, also after an update. Infuriating that they broke another otherwise good phone. The workaround is to install an app called DNSet. It sets the DNS to Google's, which fixes it.
Click to expand...
Click to collapse
I am using DNSet but still curious if it really works. I feel mobile data still more responsive...sigh.
Sent from my LG-H815 using XDA Free mobile app

I am having the same issues. doesn't matter which Wi-Fi network I'm on, it is terrible. Otherwise I love the phone, but this is getting really frustrating

Yeah I'm having the same issue. It's maddening!! Nothing comes through unless I manually sync or have to open the app to get it to sync. How is this an acceptable software update for verizon - who usually requires a high level of quality control on software updates??

The Update broke Notifications over WiFi. It has something to do with IPv6. Verizon PULLED the update because this is a major problem.
Either call Verizon and have them replace the phone (you will get the older firmware 11A back on it)
OR
The fix is to download DDNS or something (It is a VPN service) that routes ALL internet traffic over IPv4 connections. I forget the specific name, but it is being heavily discussed in the "VERIZON UPDATE" forum in the General section.
http://forum.xda-developers.com/verizon-g4/general/update-verizon-t3221673
Read the thread, I think toward the end more.
Almighty1 said:
Give this solution a shot, and what router (make/model) do you have exactly?
You can fix this issue without root by using the app DNSet from the Google Play store. You hit 1 button (the one and only button), and it turns off IPv6, and problem solved.
Click to expand...
Click to collapse

"My Verizon Services" process, wtf where did that come from?

Hey all, apologies if this has been addressed.
The background, I was starting to get some slow down, laggy performance from my phone, so I went under developer options and went to see what processes were currently being run and what cached processes were saved. And then I noticed a process named, "My Verizon Services". WTF.
The last I remember, I setup my phone via WiFi without my sim card in, so that bloatware from Verizon didn't get installed. Am rooted via magisk/twrp and have manually installed subsequent updates.
Where did this process come from? And how can I make sure that after I do my full wipe, it won't sneak its way back into my phone? Or is this a mandatory process force installed to work on a Verizon network?
2XL, 8.1 January (non-verizon), rooted, magisk 15.3

rknee said:
Hey all, apologies if this has been addressed.
The background, I was starting to get some slow down, laggy performance from my phone, so I went under developer options and went to see what processes were currently being run and what cached processes were saved. And then I noticed a process named, "My Verizon Services". WTF.
The last I remember, I setup my phone via WiFi without my sim card in, so that bloatware from Verizon didn't get installed. Am rooted via magisk/twrp and have manually installed subsequent updates.
Where did this process come from? And how can I make sure that after I do my full wipe, it won't sneak its way back into my phone? Or is this a mandatory process force installed to work on a Verizon network?
2XL, 8.1 January (non-verizon), rooted, magisk 15.3
Click to expand...
Click to collapse
You sure that the My Verizon app isn't installed? I set up mine without the sim card in the beginning and as soon i as popped in the sim card, it installed those 3 Verizon apps. I just uninstalled them so it wasn't a big deal.

Yeah not installed, and searched throughout the phone with two different file explorers to root out verizon (vzw) apps, folders, etc. tried deleting them all but the process still shows up.
I'm curious if you still have that process running even after you deleted the apps.
Check it out for me and let me know.
pipnmike said:
You sure that the My Verizon app isn't installed? I set up mine without the sim card in the beginning and as soon i as popped in the sim card, it installed those 3 Verizon apps. I just uninstalled them so it wasn't a big deal.
Click to expand...
Click to collapse

If you put a VZ SIM in the phone it pulls My Verizon. If you start the app...even if you don't fully sign in..that service shows up. It stays there after you uninstall the app.
Just tested and confirmed on my Google phone.

Dang.... need to figure out how to block that from getting installed. Or how to fully rid it from the phone after.
Or does it only show up if you start the app? So if I don't start it up, I'm good?
I'll report back here in just a bit
TonikJDK said:
If you put a VZ SIM in the phone it pulls My Verizon. If you start the app...even if you don't fully sign in..that service shows up. It stays there after you uninstall the app.
Just tested and confirmed on my Google phone.
Click to expand...
Click to collapse

rknee said:
Dang.... need to figure out how to block that from getting installed. Or how to fully rid it from the phone after.
Click to expand...
Click to collapse
If you uninstall it, the service shouldn't show up. Try rebooting after uninstalling and see if it goes away

rknee said:
Dang.... need to figure out how to block that from getting installed. Or how to fully rid it from the phone after.
Or does it only show up if you start the app? So if I don't start it up, I'm good?
I'll report back here in just a bit
Click to expand...
Click to collapse
Going to have to flash back to stock and uninstall it before you start it. I had never uninstalled it or started it. It was not in my running services when I first looked. So remove it before you start it.
pipnmike said:
If you uninstall it, the service shouldn't show up. Try rebooting after uninstalling and see if it goes away
Click to expand...
Click to collapse
Nope, it stays there even after reboot. It pops back up for a second running then moves to the cached in background section.
---------- Post added at 08:08 PM ---------- Previous post was at 08:00 PM ----------
Bummer, just ran the flash all minus the -w and it's still there. So it's part of the User partition. Gonna take a full wipe I think. I am not worried about it, just enjoying figuring out the puzzle.

I'm right there with you. I don't understand why that process persists.
I've got slow wifi at my place, so it make take a bit for me to report back in. Currently installing all apps I had on my phone before, root, and then pop my sim card back in.
Goal- basically stop verizon apps download while in process.
Not sure what that process is/was doing. Or what information it is sending. But I really don't see why it needs to be taking up memory, or why it needs to be sending any data.
Thanks for looking into it with me.
TonikJDK said:
Going to have to flash back to stock and uninstall it before you start it. I had never uninstalled it or started it. It was not in my running services when I first looked. So remove it before you start it.
Nope, it stays there even after reboot. It possible back up for a second running then moves to the cached in background section.
Click to expand...
Click to collapse

I think it must be connected to the Sim card.
Factory reset, root, no verizon apps installed or downloaded
And it's still showing up in the running/cached processes.
It was not there when the Sim card was not in.
I'm curious if Sprint or T-Mobile folks have a similar process.

Got it killed.
Install All In One Toolbox from the play store, requires root for what we are doing. Fire it up and you can disable services from startup. My Verizon Services was there, disabled it and rebooted and it is gone. Then I uninstalled All In One and rebooted. Still gone.
I love the smell of burnt Verizon in the morning.
Be interesting to see if any side effects, like lost voicemail notifications.

rknee said:
Hey all, apologies if this has been addressed.
The background, I was starting to get some slow down, laggy performance from my phone, so I went under developer options and went to see what processes were currently being run and what cached processes were saved. And then I noticed a process named, "My Verizon Services". WTF.
The last I remember, I setup my phone via WiFi without my sim card in, so that bloatware from Verizon didn't get installed. Am rooted via magisk/twrp and have manually installed subsequent updates.
Where did this process come from? And how can I make sure that after I do my full wipe, it won't sneak its way back into my phone? Or is this a mandatory process force installed to work on a Verizon network?
2XL, 8.1 January (non-verizon), rooted, magisk 15.3
Click to expand...
Click to collapse
Are you using the Verizon app by chance?? I have the same setup as you, and I use the app to check my data usage periodically. If your on wifi, you won't see it running under developer options. However, if you use it on mobile data, and deny the location prompt when you open the app, it'll stay running in the background searching. When your back on wifi, it'll still run, so I just go to developer options and shut it down.

Nice one.... worked like a charm. Thanks
TonikJDK said:
Got it killed.
Install All In One Toolbox from the play store, requires root for what we are doing. Fire it up and you can disable services from startup. My Verizon Services was there, disabled it and rebooted and it is gone. Then I uninstalled All In One and rebooted. Still gone.
I love the smell of burnt Verizon in the morning.
Be interesting to see if any side effects, like lost voicemail notifications.
Click to expand...
Click to collapse

TonikJDK said:
Got it killed.
Install All In One Toolbox from the play store, requires root for what we are doing. Fire it up and you can disable services from startup. My Verizon Services was there, disabled it and rebooted and it is gone. Then I uninstalled All In One and rebooted. Still gone.
I love the smell of burnt Verizon in the morning.
Be interesting to see if any side effects, like lost voicemail notifications.
Click to expand...
Click to collapse
Thanks this app was bugging me. Kept reinstalling itself

TonikJDK said:
If you put a VZ SIM in the phone it pulls My Verizon. If you start the app...even if you don't fully sign in..that service shows up. It stays there after you uninstall the app.
Just tested and confirmed on my Google phone.
Click to expand...
Click to collapse
Is the service related to the My Verizon app or is it due to network connectivity, specifically LTE Advanced Calling and/or Wifi calling? And you said you disabled and uninstalled it with a root app, which I can't use. But have you noticed anything untoward after disabling it? I click on it in the Cached Services tab and it says an old app cached but available if needed. Doesn't seem like it's doing anything weird. Phone is working fine and no crazy data or battery drain. (I have a Pixel 2 and not the XL version)

Haven't noticed anything detrimental. Though I did do a full wipe before doing all this because I was having some performance lag issues, like home screen swipes not being smooth, increased time while switching between apps.
I would be curious to know what it's actually doing since I never had any Verizon related apps loaded onto the phone.
If you watch the running processes screen during load up you'll see it run for a few seconds and then move over into the cached processes.
I don't know enough about debugging, but it would be interesting to see what it's doing and if it's sending or receiving any information.
But...I no longer have it running so I'm currently unable to do so.
bobby janow said:
Is the service related to the My Verizon app or is it due to network connectivity, specifically LTE Advanced Calling and/or Wifi calling? And you said you disabled and uninstalled it with a root app, which I can't use. But have you noticed anything untoward after disabling it? I click on it in the Cached Services tab and it says an old app cached but available if needed. Doesn't seem like it's doing anything weird. Phone is working fine and no crazy data or battery drain. (I have a Pixel 2 and not the XL version)
Click to expand...
Click to collapse

I have a Pixel 2 XL simless on project fi and this app showed up on a security scan with Clean Master so I'd be curious to know how it got on my phone

Funny story....

https://www.apkmirror.com/apk/googl...rizon-services-1-0-89-2-android-apk-download/
It's actually a Google app and not Verizon bloat. That would explain how it got onto the non-Verizon variant of the phone. Still not 100% sure what it exactly does though, but according to this Verizon rep it is a dependency service for other apps which I'm assuming are from Verizon.
https://community.verizonwireless.com/thread/942253

giants8058 said:
https://www.apkmirror.com/apk/googl...rizon-services-1-0-89-2-android-apk-download/
It's actually a Google app and not Verizon bloat. That would explain how it got onto the non-Verizon variant of the phone. Still not 100% sure what it exactly does though, but according to this Verizon rep it is a dependency service for other apps which I'm assuming are from Verizon.
https://community.verizonwireless.com/thread/942253
Click to expand...
Click to collapse
It's needed for VZ wifi calling. I froze it, wifi calling instantly stopped. Unfroze instantly worked again.

TonikJDK said:
It's needed for VZ wifi calling. I froze it, wifi calling instantly stopped. Unfroze instantly worked again.
Click to expand...
Click to collapse
Wonder what other Verizon services rely on it to function. Figured I'd reach out to Google via the support chat to see if they might know, but they were pretty much useless.