I was just browsing my Facebook for 3 mins and this Pop came High Temperature Detected. Powering Off for Protection and the back keys feels hot. Is this a hardware defect? I have this phone for 2 weeks already. And it happened 3 times this day without playing any games or multiple apps in the background. Any thoughts? Can I still return this to T-Mobile or Contact LG for replacement? Thanks.
Download xposed and use the module "CPU Temp in Statusbar" and see what the temp is when this happens. You can also use trickster mod to check both battery and CPU temps.
Sent from my LG-D851 using Tapatalk
That's odd, my phone got crazy hot while I was playing MC5 but it didn't force me to power off my device... Was your brightness set to the max?
My Phone is not rooted . And Also today I just recorded a video for 3 mins and again it shows the message. It shuts off again. Do I need to root my phone? My brightness control is set on Auto. Do you think I can still return this? It's way over pass the 14 day return thou. It sucks.
hatyrei said:
My Phone is not rooted . And Also today I just recorded a video for 3 mins and again it shows the message. It shuts off again. Do I need to root my phone? My brightness control is set on Auto. Do you think I can still return this? It's way over pass the 14 day return thou. It sucks.
Click to expand...
Click to collapse
You have 14 days to re stock it, if its defective you have 1 year thru customer care. Theyll mail you new one within 3 days.
And you mail back the old one
bodom_hc said:
You have 14 days to re stock it, if its defective you have 1 year thru customer care. Theyll mail you new one within 3 days.
And you mail back the old one
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Click to collapse
They told me that they will do that of you're on post paid with a credit check. If you're on pre paid, you have to mail out the device first. I like at&t's warranty program. They will send out the device first no matter what.
Sent from my LG-D851 using Tapatalk
Did you disable/enable any of the temperature settings in the dialer menu? I've seen the G3 shut down for those who disable the High Temperature Property and Thermal Daemon Mitigation settings that prevents the phone from throttling the CPU or decreasing the LCD brightness, amongst other things.
The phone is automatically shutting itself down to prevent any internal damage due to the extreme component temperatures it's getting.
Those settings were accessed via the 3845#*851# dialer menu.
Skizzy034 said:
They told me that they will do that of you're on post paid with a credit check. If you're on pre paid, you have to mail out the device first. I like at&t's warranty program. They will send out the device first no matter what.
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
With my g2, which im still paying off.
The touch screen ****ed up and they mailed me a new one the very next day, and i mailed the old one back.
Give it a cold bath.lol.
Check what app is loading the CPU and delete it
bodom_hc said:
With my g2, which im still paying off.
The touch screen ****ed up and they mailed me a new one the very next day, and i mailed the old one back.
Click to expand...
Click to collapse
Post paid? I've never even activated this G3 on TMO yet lol. I got the unlock code before I even opened the phone and have used AT&T service from day one.
Sent from my LG-D851 using Tapatalk
JustLok said:
Did you disable/enable any of the temperature settings in the dialer menu? I've seen the G3 shut down for those who disable the High Temperature Property and Thermal Daemon Mitigation settings that prevents the phone from throttling the CPU or decreasing the LCD brightness, amongst other things.
The phone is automatically shutting itself down to prevent any internal damage due to the extreme component temperatures it's getting.
Those settings were accessed via the 3845#*851# dialer menu.
Click to expand...
Click to collapse
^ This. I disabled both the day I got my phone and haven't had a single issue.
Automatically powering down the phone to prevent damage to the hardware is great... in theory. However, in my opinion the temperature threshold which triggers the shut down is set way to low and makes the "feature" more of a hinderance to normal usage. Ideally, I'd like to keep it turned on but with a higher maximum temperature threshold. Until someone figures that out, I'll leave it turned off.
I too turned those off and now I'm able to run benchmark tests without it shutting my phone down. I also have Cool Tool app to keep tabs on batt temp. It has never gone beyond 105°F. I get that temp with my SG3 all the time too and that thing gets hot but keeps tickin.
Sent from my LG-D851 using XDA Premium HD app
my LGd325 is rejecting battery and also rebooting it self, i have used octoplus box and flash file to reload it severally it still same, please can anyone here help me out
Related
My phone is not rooted. In the last month or so, my phone would all of a sudden reboot itself while I was in the middle of an app, surfing the web, using the navigation, or downloading/updating an app from the market. I also notice when this happens that the battery feels very warm, like its overheated. I have checked online and get conflicting answers. What could be the cause of this? I want to know if there is a solution before I take the phone in to Verizon. It has also happened once or twice in the middle of the call. Your input is appreciated.
imahatman said:
My phone is not rooted. In the last month or so, my phone would all of a sudden reboot itself while I was in the middle of an app, surfing the web, using the navigation, or downloading/updating an app from the market. I also notice when this happens that the battery feels very warm, like its overheated. I have checked online and get conflicting answers. What could be the cause of this? I want to know if there is a solution before I take the phone in to Verizon. It has also happened once or twice in the middle of the call. Your input is appreciated.
Click to expand...
Click to collapse
This has happened to me. I'm not sure what causes it, faulty something somewhere. If you monitor your temps, you'll find it always reboots around the same temperature.
Easy solution though.
Take it into a Verizon store. Tell them your problem. They'll ask you to reproduce it for them.
The easiest way: proceed to surf like a maniac. (I just refreshed the main full page of engadget and whatnot)
After they see it, they'll send you a new one. And that 30 day thing doesn't matter. A different warranty, manufacturer's warranty covers things for a year.
Sent from my Incredible using XDA App
I had this problem as well. I called Verizon and explained the problem. I was asked to attempt a factory reset, and before I could, the phone shut off and started to reboot. The rep told not to bother and sent me a replacement which I received the next day. The call lasted maybe 5 minutes...
Sent from my ADR6300 using XDA App
Thanks for the input
Thank you for the input and suggestions. I called Verizon and they said they will send me a reconditioned phone today. I don't qualify for a 'new' one, even after the fuss I made. Hopefully, I won't have the problem again. The rep also mentioned that it is perhaps not wise to use the phone as a primary source to surf the internet because it is not designed to be able to handle all the data, etc and the reason why it reboots is because its a safety issue with the phone. When it gets overworked it needs to restart.
I am thinking that if the replacement gives me the same problem, then I may have to go with an iPhone because it seems that Droid isn't up to the task?
imahatman said:
Thank you for the input and suggestions. I called Verizon and they said they will send me a reconditioned phone today. I don't qualify for a 'new' one, even after the fuss I made. Hopefully, I won't have the problem again. The rep also mentioned that it is perhaps not wise to use the phone as a primary source to surf the internet because it is not designed to be able to handle all the data, etc and the reason why it reboots is because its a safety issue with the phone. When it gets overworked it needs to restart.
I am thinking that if the replacement gives me the same problem, then I may have to go with an iPhone because it seems that Droid isn't up to the task?
Click to expand...
Click to collapse
That rep is wrong. This is a SMARTPHONE. Why else did we buy it but to be able to surf when we want? Under normal temps, like, under 100 degrees, it might get hot, but it shouldn't reboot.
It's a hardware issue.
I personally went on a trip to New York where the outside temperature was over 100 degrees (hottest summer ever I'm told) and I had no problems with my refurbed phone.
And you shouldn't be getting a refurb, it should actually be a "CLNR," which stands for Certified Like-New Replacement.
So don't jump ship quite yet
gmichaelow said:
That rep is wrong. This is a SMARTPHONE. Why else did we buy it but to be able to surf when we want? Under normal temps, like, under 100 degrees, it might get hot, but it shouldn't reboot.
And you shouldn't be getting a refurb, it should actually be a "CLNR," which stands for Certified Like-New Replacement.
So don't jump ship quite yet
Click to expand...
Click to collapse
Props on both of those statements. I've mentioned before in other posts I'm an in-store technician and sometimes (not my coworkers, I think I have them pretty up to date) other technicians talk out of their ass. Gmichael is right, it's a CLNR, and if you compared that to a "brand new" phone out of a box you could not tell the difference, and if you said you can you'd be lying to me. The warranty still stands, and typically the ESN or certain parts will be recycled to reduce waste. It's not like you're getting some dinged up phone with someone else's fingerprints and cheek smudges on the screen.
Just out of curiosity you said you have your phone rooted, do you overclock at all? I found that when I overclocked the processor and got a few things running at one time the phone would warm up and lock up for a second then do a reboot. Even when I'm not doing that though the phone will get pretty warm while doing some really processor intensive things, especially while on a charger.
imahatman said:
I am thinking that if the replacement gives me the same problem, then I may have to go with an iPhone because it seems that Droid isn't up to the task?
Click to expand...
Click to collapse
LOL at this statement btw. Not to be too much of a fanboy, but I've used an iPhone before and I cannot figure out what the big deal is about it. As far as I'm concerned this phone SMOKES the iPhone. Not even on the same planet.
Even, my phone heats up and reboots while using over 3G. Also battery gets heated while using navigation, playing games etc. I’m on Stock Gingerbread ROM, with S-Off, rooted and on gingertiny Kernel. I tried using the phone after swapping battery with OEM battery of a fellow Dinc user and also 3500 mah battery but the problem still persists. I’m located in India and using the phone on Reliance Network. What could be the cause of this? Kindly help me with some solution..
I ordered the Zenwatch during those few hours they were first available online at best buy. I picked it up yesterday and only have a few days left before I need to return my Sony Smartwatch 3. I want to decide between the two, and was leaning towards the Zen because of aesthetics and I actually like the charging cradle design.....
BUT, this watch lags like crazy and then freezes completely within a few minutes of booting. Even the very first time I turned it on, it took forget to register what I had selected for language. After rebooting, I got past that and it eventually installed a software update. Unfortunately, that didn't seem to help.
After 1 or 2 cycles of dimming the screen and being woken up, the watch freezes. The phone still thinks it is connected and I can feel it vibrate when swiping down to mute/unmute, but the graphics are frozen. The side drawer doesn't activate and the only way to shut it down is to hold the power button for 10sec or so.
I've done multiple "resets" on the watch and repaired the phone, but it keeps acting the same. Is there a hard reset for this watch? Anyone else experience this?
I'd exchange it at best buy but of course they are sold out so who knows how long before they can exchange it.
This happened to me when I had the 360. It froze when I was trying to turn it off. I eventually got it off, just like you did. It never responded the same afterwards. It would freeze at random times. I assumed it was the TI processor in the 360, but I hope this is not something to expect with AW. I took mine back to BB and got a refund so I could get this watch. I hope this is an isolated event.
All the reviews have been stellar and people have seemed happy even on the fortune, so I'm sure this is isolated.
I wonder if there is a way to reload the system software from the computer to the watch? Best buy is a no-go at this time. Sold out and unable to help aside from returning and refunding it.
Sent from my VS985 4G using Tapatalk
Based on the tracking status, I should get mine tomorrow. I'll let you know if I experience any funny business when I get mine up and running. Good Luck.
I really haven't noticed any significant lag. It's initially unresponsive sometimes which I attribute to an overly conservative cpu governor, but otherwise it's a pleasant experience.
I've had mine for almost a week now and definitely haven't seen those problems. There were updates to both the watch and phone app soon after starting up. Maybe you got a bad load on one of them. Have you tried the 'Resync apps' option from the Android Wear (Phone) settings menu? Have you tried the full factory reset of the watch? If so, sounds like dud might be the case. If of any significance, I'm connecting via a stock Sprint HTC One Max.
Yes, the watch did an update after the first successful boot, but it was laggy and had frozen during the language setup even the first time. I've done multiple factory resets to no avail, but it does not repeat the update with that (though it does require pairing to the phone again).
I wish I could manually reload the watch system software. I'm new to Android wear rooting,etc. Is it possible to manually completely reload the system software?
Yes, I've also tried the resync apps and have the latest phone software as well...
Sent from my VS985 4G using Tapatalk
I would maybe try once with a different phone then call it a dud. I don't know enough about it either to go deeper than that.
Saga over. Returned the watch today after trying clean installs of everything last night. It would even freeze when not connected. Sucks to get a dud, but glad this seems to be a unique occurrence.
Trying out the LG G watch R (what a horrible name). Big and sporty instead of subdued, but nice nonetheless.
Sent from my VS985 4G using Tapatalk
albertdc said:
Saga over. Returned the watch today after trying clean installs of everything last night. It would even freeze when not connected. Sucks to get a dud, but glad this seems to be a unique occurrence.
Trying out the LG G watch R (what a horrible name). Big and sporty instead of subdued, but nice nonetheless.
Sent from my VS985 4G using Tapatalk
Click to expand...
Click to collapse
I was having similar issues but wanted a couple days with the watch before i posted, I just requested a RMA for the watch, love the look of it, but was having issues with random reboots, very laggy ui especially when browsing through watch faces..had one time where the watch actually locked up and required a hard reset via the button on the back..also got significant battery drain, 2 percent every it seemed 10 minutes....Hopefully the replacement is better than this one...I could live with some of the issues, but the random rebooting i can't deal with. If the 2nd is a dud mite get the sony, till then back to my trusty g watch.
Battery Drain
djkinetic said:
I was having similar issues but wanted a couple days with the watch before i posted, I just requested a RMA for the watch, love the look of it, but was having issues with random reboots, very laggy ui especially when browsing through watch faces..had one time where the watch actually locked up and required a hard reset via the button on the back..also got significant battery drain, 2 percent every it seemed 10 minutes....Hopefully the replacement is better than this one...I could live with some of the issues, but the random rebooting i can't deal with. If the 2nd is a dud mite get the sony, till then back to my trusty g watch.
Click to expand...
Click to collapse
Did you get your watch back? I have to send mine in too because the battery dies in 5 hours without even touching it. ASUS said it is a bug with the lollipop update so they are going to re-flash it. Also did you have to ship it yourself or did you get something in the mail.
BretskiSmith said:
Did you get your watch back? I have to send mine in too because the battery dies in 5 hours without even touching it. ASUS said it is a bug with the lollipop update so they are going to re-flash it. Also did you have to ship it yourself or did you get something in the mail.
Click to expand...
Click to collapse
I sent mine in cuz it wouldn't turn on. I received an RMA, shipped it to them and they had it back to me in less than a week.
So, I got a Tab S a couple of months ago and then about a month ago I started having some trouble with it. Lines flashing down the screen and the screen turning off. I'd have to lock and unlock to get the screen back on. Sent it to Samsung for repair and they sent it back about two weeks ago saying they couldn't find a problem. Well, the problem is definitely still there so today I took a video. Samsung said I would have to send it back in for more tests and that they would not watch the video. I'm afraid they're not going to find anything again so I was wondering if anyone had a similar problem and could help.
Samsung Galaxy Tab S 8.4 glitch: https:// youtu.be/ 7kOFewYbNzw
That's the video, remove the spaces
Does it still happen when you use power saver mode?
When the display goes blank, you press the power button twice, once to enter sleep mode, and again to wake it up, so it looks like a loose display connection or a faulty display, does the screen ever come back on without pressing the power button.
Does the brightness level effect how often the display goes blank?
John.
Thanks for getting back to me. It does still happen on power saving as it turned that on not long after I took the video. Screen brightness I'm not sure though because I packaged it back up to return or send for repair, whichever I decide is best to do.
This happend to me 2 times in the 6 months I have the tab s, seems more like a software thing for me.
All you can do is a factory reset, then install no apps (in case they cause the fault) and see if the problem is still there, if it is, all you can do if you are still in warranty is get an replacement or repair.
John.
I've got the tablet back out of the box while I wait for my repair packaging. I did a factory reset when I got in from work and restored a backup and straight away I had to the same problem. I've now done another reset but with out restore, I haven't even logged in to my Google account. So I'm thinking it's either an app I have installed, not that there were that many or some of the factory installed apps I disabled/removed. I don't think the restore from backup reinstalled apks such as remote play and show box so they can't have been the problem. Could deleting any of the factory apps cause any problems?
You can only delete factory apps when you are rooted, any you have delete without root will make no difference to your tablet stability, try and use the stock apps and see if the error shows.
John.
I've disabled a couple of them like New York times and the office suite one. It's working faultlessly at the minute. The problem is when it came back from Samsung it was working fine for about a week and then the problem returned so I can't be sure if I've solved anything or its just a ticking time bomb.
I don't know how Samsung tests the tablets, they will just send it back if they cannot find a fault, download a couple of benchmark apps, to stress your tablet and see if the fault shows up, see if increasing the brightness while benchmarking doe anything.
John.
norman-dee said:
I've disabled a couple of them like New York times and the office suite one. It's working faultlessly at the minute. The problem is when it came back from Samsung it was working fine for about a week and then the problem returned so I can't be sure if I've solved anything or its just a ticking time bomb.
Click to expand...
Click to collapse
Tinderbox (UK) said:
I don't know how Samsung tests the tablets, they will just send it back if they cannot find a fault, download a couple of benchmark apps, to stress your tablet and see if the fault shows up, see if increasing the brightness while benchmarking doe anything.
John.
Click to expand...
Click to collapse
Just ran Geekbench 3 adjusting brightness from lowest to full and nothing, worked fine. I'm at a loss, I know that if I send it back to Samsung they're not going to find anything and spoke to Very today, they won't refund me without Samsung authorising it.
Is that Very UK, if so they send phones and tablets for repair, if they cannot repair your phone/tablet in 30 days they give you a refund unless as you said the manufacture says to refund.
Hopefully your problem will not show again, but it could have been an downloaded app, or an update to an stock app that causes the problem only time will tell.
I suppose you are on lollipop, I decided to stay on Kitkat as it`s super stable for me.
John.
Tinderbox (UK) said:
Is that Very UK, if so they send phones and tablets for repair, if they cannot repair your phone/tablet in 30 days they give you a refund unless as you said the manufacture says to refund.
John.
Click to expand...
Click to collapse
Yeh it is, but I bought it a couple of months ago. And they've have to find the fault first.
Hello i have similiar kind of problem i mean it shows stripes and boom reboot or sometimes screen goes black.I wonder if you found any solution?
Have you done a factory data reset from the settings menu, you will loose all internal user information so backup first.
If you have done an reset and still have the problem and you are on the stock rom and have not flashed an rom and have not rooted then you have an hardware fault.
John.
Vegazen said:
Hello i have similiar kind of problem i mean it shows stripes and boom reboot or sometimes screen goes black.I wonder if you found any solution?
Click to expand...
Click to collapse
Yss i did it 2 times didnt worked.Weird thing is when i open powersave mod its not happening maybe i should use powersave mod always meh
If you are out of warranty check the battery as it sound like an bad connection or a bad battery, there are guides on youtube on how to get the cover off the tablet, you can buy a kit from the link below for $65 or cheaper on ebay for the battery and pry tool.
https://www.newpower99.com/Samsung_...tery_Kit_p/samsung-galaxy-tab-s-8.4smt700.htm
John.
Vegazen said:
Yss i did it 2 times didnt worked.Weird thing is when i open powersave mod its not happening maybe i should use powersave mod always meh
Click to expand...
Click to collapse
Im gonna send it to warranty tomorrow thank you foe guides mate i hope they will detect the problem.
Your not an Geordie are you calling me mate, that is Geordie lingo.
John
Vegazen said:
Im gonna send it to warranty tomorrow thank you foe guides mate i hope they will detect the problem.
Click to expand...
Click to collapse
i have had the N7 for a few days now. first thing I did was turn of fast charging. I also only use the wireless charging. To this day it remains really cool to the touch after charging fully.
However, I was using my Note 7 yesterday, with the gps on in the car for the first time, when it got really hot. I didn't realise it until I got to my destination. Worse, it was sitting on a vent holder with the aircon on in the car. I had to shut it down immediately. Hence my question, are there other apps, gps, etc that create a lot of heat? Even VR use did not make it that hot!!
Why are you still using? Your question is silly. This phone is in recall mode. Stop using it.
Sent from my Nexus 6P using Tapatalk
Did you just buy the phone from a store?
Stop using it and go get it exchanged. This matter is serious.
Sent from my MI PAD 2 using Tapatalk
markwebb said:
Why are you still using? Your question is silly. This phone is in recall mode. Stop using it.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I'm waiting for a replacement at the moment. Got to use a phone...
That is not normal. A simple task like GPS should be heating up you phone to a questionable temp. Return it.
NIKKOTUASON said:
That is not normal. A simple task like GPS should be heating up you phone to a questionable temp. Return it.
Click to expand...
Click to collapse
is nobody else using theirs as they wait for a replacement unit? Nobody at all?
Abram said:
is nobody else using theirs as they wait for a replacement unit? Nobody at all?
Click to expand...
Click to collapse
Only real men like myself....
Abram said:
is nobody else using theirs as they wait for a replacement unit? Nobody at all?
Click to expand...
Click to collapse
I'm using mine, I dont have any problems with it, it never gets up to past 38C fast charging 3.0 + intense gaming, performance is amazing no lag or shutter even in pornhub with multi window. I cant complain about anything with this unit, I'm afraid they would actually send me a device that doesn't run as well as this one. I love this damn thing!
I'm shutting it down today and moving back to my note 4.
Sent from my SM-N930P using Tapatalk
Abram said:
I'm waiting for a replacement at the moment. Got to use a phone...
Click to expand...
Click to collapse
I'm still using mine, keeping an eye on temps but haven't had any reason to be alarmed. Still quick charge it with no excess heat to speak of and wireless charge (slow) next to the bed. I'm going to look into my options with T-Mobile regarding the recall, but if I have to use an upgrade or pay in any way I'm most likely going to keep using the device. I dont' want to run the risk of getting a unit as a loaner, and then cracking the screen on that unit and getting ****ed in the end. I'm not going to pay additional cost to get a case for a loaner phone if it comes down to it, I may just ride it out.
Edit: confirmed that the loaner device would have to be returned in like new condition. Since I don't want to spend money on a case, for a phone I have absolutely no intention of keeping, I may just keep an eye on the heat of the phone, and ride it out.
The hottest my phone has gotten, like most modern phones, is the initial setup process. It's like a one legged man at an ass kicking contest.. Downloading, setting up this, installing that. I've used every charger I have and it's been fine... I still fast charge this phone. Now, I dont leave it alone while charging but truthfully you shouldn't with ANY charging device. At least this may stop some charging complacency we all have at times....
Mine also never got too hot until today. I've just received the mi vr playset so I had to try it. When i removed the phone from the vr pouch it was almost as hot as my z5 just before shutting down its camera due to overheating. The gsam notification read 56 C but not sure what it represents.
Needless to say, won't repeat this experience with current note.
Sent from my SM-N930W8 using Tapatalk
In response to the thread question:
Yes, the power on app.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
Seems like we're all on the same boat, replacing or awaiting replacements. GPS and VR seem to be the main culprits in getting the N7 warm. Is that a general experience? Are there others apps that you have experienced?
GPS makes any phone hot. That's normal. People going paranoid all over.
Sent from the Upside Down
markwebb said:
Why are you still using? Your question is silly. This phone is in recall mode. Stop using it.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
No it isn't. Carphone Warehouse (retailer in the UK) are saying getting it replaced is voluntary. Reading between the lines (their lines), this seems to be a big fuss over nothing.
richardjj627 said:
No it isn't. Carphone Warehouse (retailer in the UK) are saying getting it replaced is voluntary. Reading between the lines (their lines), this seems to be a big fuss over nothing.
Click to expand...
Click to collapse
I walked into a local Carphone Warehouse and asked about the changes and replacements, etc. I actually met a senior Samsung employee who told me that word from Samsung is that replacements will start on the 19th Sept. That people who purchased through them as carriers would be contacted and replacement dates and times arranged.
I am still using my phone also no heating issues I don't plan on replacing it anytime soon unless it "explodes" of course LOL
I plan to exchange mine when replacements becomes available. After the initial setup inconvenience, all will be well. Plus i will have that extra peace of mind. Until then, I'll continue to use it, keeping an eye on the temperature.
So, my 6 days old Pixel 6 Pro just died during using Camera. I just opened camera settings, it freezed, display got black and now I cannot turn it on. If I put charger, nothing shows up, just black unresponsive screen. Holding power button for 30 sec - nothing, holding power button + volume up also did not help. Its completely unresponsive.
Any help please?? I am from Czech republic, bought it from Google Germany. Warranty is technically not possible, I do not know how to do it since I do not live in Germany.
Does anything happen if you plug into a PC?
In another thread, u said u installed a moddee gcam, messed around with dev settings, after that your phone was dead.
Now u say, u are using camera and entered settings, and the phone died.
OPOmaniac said:
OK so my phone just DIED because of this modded Gcam. I donwloaded latest Gcam mentioned here above and then went to settings - developer settings - and tried to turn off "segmenter_use_darwinn_tpu_delegate" so I can use also front camera. Once i unticked that, my phone freezed, screen turned to black and its technically dead.
I cannot turn it on. If I put charger, nothing shows up, just black unresponsive screen. Holding power button for 30 sec - nothing, holding power button + volume up also did not help. Its completely unresponsive.
Any help please?? I am from Czech republic, bought it from Google Germany. Warranty is technically not possible, I do not know how to do it since I do not live in Germany.
Click to expand...
Click to collapse
Yes, true, I opened Modded Gcam. But still, how it can kill my phone? Its just Gcam app. Other users did not have any problem to turn off the dev settings.
Do you have your phone rooted? According to comediiian, you tinkered a bit with your device. But as long as you run stock software, no modded/custom apk should be able to kill your phone.
You could always try to get warranty from Google, by using a forwarding service that you give Google to send in your device and get it back. Or you could use the address of a friend in Germany, if you have one.
Also keep in mind that as a European citizen you have a basic guaranteed 2 year warranty if you buy a product from a seller in another EU nation.
Consumer guarantees, warranties, claims and returns - Your Europe
Learn more about your after sales responsibilities, returns, legal guarantees, commercial warranties, and customer claims.
europa.eu
What does the 2-year guarantee cover? Can I cancel and return an order?
FAQs - When does the two-year legal guarantee start? Can I ask for a refund? Can I get the item repaired or replaced? Can I cancel my plane, train or concert tickets? Who pays for shipping costs if I need to return faulty goods? What about buying goods via an on-line auction: are my rights...
www.google.com
Example
"I live in Portugal and bought a camera in Spain. It doesn't work. What should I do?
Under EU rules, the goods that you receive must be as described by the trader, fit for usual purpose, and of satisfactory quality and performance
Hopefully you still have the receipt with the trader's details. You should first contact them to explain your problem and ask to have the camera repaired or replaced. If this is not possible, you should get a refund.
If you don't get a satisfactory response from the trader, you can contact your local European Consumer Centre, or the one in the country where you bought the camera."
Click to expand...
Click to collapse
Best refer to this and contact the seller of your phone.
Keep in mind though, that you will have to probably pay at least for shipping.
If the kernel crashed, it might be worth a try to wait a couple days until the battery runs out. Maybe you even have a Kernel Panic. It's just odd that the screen stays completely black. Wait at least 5 or 6 days. Then charge it, to see if anything turns on.
I am not rooted, all is stock. I spent like 2 hours with Google support chat and nothing helped. We tried to reach bootloader, recovery, changed cables for charging. Nothing helped.
I will send it for a repair through some forwarding company. Thank you for the tip!
I am just so disappointed. Had Oneplus 8 Pro before Pixel and this phone survived lot more than this Pixel. I think there must be some critical bug or something.
OPOmaniac said:
I am not rooted, all is stock. I spent like 2 hours with Google support chat and nothing helped. We tried to reach bootloader, recovery, changed cables for charging. Nothing helped.
I will send it for a repair through some forwarding company. Thank you for the tip!
I am just so disappointed. Had Oneplus 8 Pro before Pixel and this phone survived lot more than this Pixel. I think there must be some critical bug or something.
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Looks like the critical bug, is the user ....
Never heard of an app, killing a whole device.
comediiian said:
Looks like the critical bug, is the user ....
Never heard of an app, killing a whole device.
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Well there must be some then. Its this last port: https://www.celsoazevedo.com/files/android/google-camera/dev-MWP/ .
OPOmaniac said:
Well there must be some then. Its this last port: https://www.celsoazevedo.com/files/android/google-camera/dev-MWP/ .
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Works fine here. I'm using it since release
OPOmaniac said:
Well there must be some then. Its this last port: https://www.celsoazevedo.com/files/android/google-camera/dev-MWP/ .
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Please don't blame this gcam mod... It works perfectly and cannot "kill" a P6Pro.
It's either a bad luck or a bad usage.
So, I have some news.
It was not working for like 3 hours. I thought ok let's try to kill battery faster by putting it on the heater. I left it there for like 15 minutes. It got pretty hot and then I tried again boot to bootloader by volume down and power. On the third attempt it worked!! My phone is back again. I'm still not sure what happened, but as I said, it happened once I clicked that dev settings in Gcam. I know it works for others without an issue.
Congratulations! Thank god you didn't put it in a microwave oven - SCNR
OPOmaniac said:
So, I have some news.
It was not working for like 3 hours. I thought ok let's try to kill battery faster by putting it on the heater. I left it there for like 15 minutes. It got pretty hot and then I tried again boot to bootloader by volume down and power. On the third attempt it worked!! My phone is back again. I'm still not sure what happened, but as I said, it happened once I clicked that dev settings in Gcam. I know it works for others without an issue.
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in no way you will drain your battery faster by putting it on a heater. HOWEVER you'll certainly harm the li-ion cell and definitely reduce its max capacity by doing so.
Lithium cells DRAIN faster when cold, not when hot. That's why ebikes are useless in winter or cold countries
Thibale said:
in no way you will drain your battery faster by putting it on a heater. HOWEVER you'll certainly harm the li-ion cell and definitely reduce its max capacity by doing so.
Lithium cells DRAIN faster when cold, not when hot. That's why ebikes are useless in winter or cold countries
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Well true, I didn't know that. You think it can have big impact now on my battery since It overheated ? I had this message on display once I finally turned it on.
OPOmaniac said:
Well true, I didn't know that. You think it can have big impact now on my battery since It overheated ? I had this message on display once I finally turned it on.
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It's hard to mesure the exact impact on your battery... Probably you've lost some mAh of max capacity, maybe none.
Just enjoy it now but keep in mind heat is the enemy of li ion cells, a well as over charge/discharge.
OPOmaniac said:
Well true, I didn't know that. You think it can have big impact now on my battery since It overheated ? I had this message on display once I finally turned it on.
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Click to collapse
You need to calm down before messing with things you don't fully understand.
P6P is my fourth Pixel phone. All 4 purchased at release.
My experience up to this point is that the phone as a offering has stability issues until the 3rd month of OTAs.
I dont really mod to heavily until the new year.
I had the same issue several days ago.
The screen went black and the phone won't vibrate when long pressing power bottom.
But actually I had WIFI hotspot turned on, and the hotspot was still accessible.
So I depress the power bottom for about 1 minutes and the phone just rebooted fine.
I had the exact same thing happen to mine. Except mine randomly rebooted about ten times over a few hours, then finally died.
Came back from the dead about an hour later.
By the way, there's quite a few peopel having random reboot issues. Seems like it's probably all connected to the black screen and temporarily dead scenarios.
The only people that have reached a solution are people that had the device replaced.
I'm going to be sending mine back. I think everyone else should as well - maybe it'll wake Google up to realizing they have a pretty major issue.
Why does my Pixel 6 Pro keep randomly rebooting? - Google Pixel Community
Pardon my confusion but what is the point of the gcam mod on a P6P?
1. I thought it was non-Pixel phones that benefit from modded gcam apps.
2. If the P6P has the best camera, what is being done to the gcam app to make it better or different to then reinstall on a P6P?