HELP, having troubles with my note 2 - Galaxy Note II Q&A, Help & Troubleshooting

Hi, so i got a samsung note 2 (GT-N7100) that someone gave me. Its rooted so i wanted to unroot it and upgrade to kitkat android version.
But i'm having those problems:
1- If I try to install a ROM using ODIN 3, it requires to start the phone in download mode, i press the key combination (Vol Down, Power and Home) but instead of the download mode, a kind of "Factory Mode" appears.
2- If i try to update the OS from the SD, using the recovery mode, well it simply doesnt work.
3- If i try using Samsung KIES to try something, ... well... KIES JUST CAN'T detect my device (and i've tried reinstalling the Drivers, the KIES "solve conectivity problems" option, ...).
So well, im almos desperate and i dont know what else can i do, so i need help ASAP. Lets hope someone here can give me any idea to keep trying.
In any case, thank you all very much.

Related

Is it dead?

Hi all,
I tried updating my galaxy s2 with ICS with Odin, but it failed. Now i get nothing but this message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
The problem is that neither Kies or Odin will recognize the phone. It will not go into download mode using the traditional method of holding volume down + power. My PC also does not detect the phone.
Is it dead?! I've tried reading, but no one seems to have absolutely no access to their phone. Any help will be greatly appreciated.
As always, uninstall kies then install it again.If you did flash stock ics and you have sd card, put siyah kernel ( as I think it is signed) and almost any rom there, put sd card to phone and try to boot into recovery ( power+home+ vol up) then install siyah, reboot and hold same keys and install the rom you downloaded
Sent from my sgs2 running cm9 using xda app
Mak: Thanks for the suggestions.
I uninstalled and then installed Kies. Neither Kies nor my PC detects the phone. I tried another computer and do not get detection there either.
I cannot get into recovery (volume up + power + home) or into download (vol down + pwr).
I do not have an SD card, unfortunately.
What else can I try?!
Then you need jig to get your phone working again.
Sent from my sgs2 running cm9 using xda app
baktash said:
Hi all,
I tried updating my galaxy s2 with ICS with Odin, but it failed. Now i get nothing but this message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
The problem is that neither Kies or Odin will recognize the phone. It will not go into download mode using the traditional method of holding volume down + power. My PC also does not detect the phone.
Is it dead?! I've tried reading, but no one seems to have absolutely no access to their phone. Any help will be greatly appreciated.
Click to expand...
Click to collapse
hi
do you used intratech firmwares or from other sources?
so i realized that I tried to flash the wrong fw. my phone is the epic 4g touch for sprint. i tried to put ics on there.
how likely is it that the jig will work? i will order it if it is meant to address the problem i'm having. even with the jig putting my phone into download mode, how can i load anything if my computer will not recognize the phone?
i might have just bricked the phone. how likely is it that the sprint store will try to fix it for me?
Wrong forum. Ask here.
If they notice what you did to it, you'll be paying for it to be fixed. Maybe. You might also be lucky. Jig won't work, nand is borked. Return to service center or JTAG repair.
I think you're right. I'll try to get lucky at the sprint store tomorrow. If no luck, then on to a JTAG'er (any recommendations?).
The link you posted is for epic 4g, not epic 4g touch. I know, confusing. Probably why I'm having this issue to begin with.
Thanks again for the help!
Odia does jtag's and he seems to be pretty good at it
Sent from my sgs2 running cm9 using xda app
Yep Makrilli is right, Odia is a good choice. Or these guys. Haven't used them, but people on XDA have.
I got this message before, too. It happened when I plugged in to the bad cord I had. Odin recognized it until it was in the middle of flashing. Are you sure it won't go back to Odin? Mine did. I'm using it now. I don't think a jtag is what you need, unless you want to give them a really easy one? Good luck!
I had a similar issue, but kernel(rogue touch kernel) had a bad flash. It would play the boot animation and shut off. I couldn't get into CWM or download mode(they both did boot animation and shut off). I let it sit for two hours(at work and could only try on break). On my second break I repeatedly try download mode and after about 20 tries it opened up download mode. Good luck
Sent from my SPH-D710 using Tapatalk
Thanks for the suggestions on Jtag'ers.
Kill and Atticus: I tried repeatedly to put it into download or recovery mode. It just won't do it. And even if it did, my PC doesn't detect the phone at all. So it would be useless to have the phone in download or recovery modes anyways. The phone won't even charge while connect to the PC.
I haven't made my way out to Sprint yet, but will be doing so in a few hours. I'm betting they're going to send me home with my tail between my legs. I'll then check with Amazon to see if there's some kind of manufacturer's warranty I can take advantage of. Then, Jtag as a last resort.
If anyone has any suggestions, please share. Thanks!
OK. I talked with a Samsung technician (my phone is still in warranty) who said that the phone is acting up. He sent me a UPS label to ship it to Samsung for free repair or replacement. They said it'll take about a week. Hopefully they don't say it's my fault and refuse to repair it. Hope I get lucky.

[Q] Computer doesn't detect & no DL mode

This is my first time posting on the forums.
My computer does not detect my phone as a mass storage device. Nonetheless it does not detect it at all. I try to access Download Mode, however the only screen that shows is the "Android system recovery <3e>" . I restored to stock using Odin earlier today and I was able to enter Download Mode. I was then going to proceed and root my phone, however it did not root no matter how many times I tried. (I was using the root method found at "galaxys2root.com" and it was the method that did not require Odin). After this, I was unable to access Download Mode.
I may have bricked my phone, but I am unsure about that. Does anyone know what is wrong?
I can try to provide more detail if I can remember, although that should be everything that happened.
Maybe you have an T989D and to access the download mode you need to press only Vol Down while powering the device.
In Jelly Bean the phone is no longer able to act as mass storage device. What ROM do you have now on it (ICS or JB)?
drakulina said:
Maybe you have an T989D and to access the download mode you need to press only Vol Down while powering the device.
In Jelly Bean the phone is no longer able to act as mass storage device. What ROM do you have now on it (ICS or JB)?
Click to expand...
Click to collapse
I tried to hold down Vol Down while powering the device, it does not work.
I am on the stock ROM, Gingerbread 2.3.6
m0usey929 said:
This is my first time posting on the forums.
My computer does not detect my phone as a mass storage device. Nonetheless it does not detect it at all. I try to access Download Mode, however the only screen that shows is the "Android system recovery <3e>" . I restored to stock using Odin earlier today and I was able to enter Download Mode. I was then going to proceed and root my phone, however it did not root no matter how many times I tried. (I was using the root method found at "galaxys2root.com" and it was the method that did not require Odin). After this, I was unable to access Download Mode.
I may have bricked my phone, but I am unsure about that. Does anyone know what is wrong?
I can try to provide more detail if I can remember, although that should be everything that happened.
Click to expand...
Click to collapse
Try reinstalling drivers
Sent from my SGH-T989 using Tapatalk
richardlibeau said:
Try reinstalling drivers
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Which drivers should I be installing? Just to be sure.
EDIT: Ok, so I re-installed and my computer detected my phone. One problem down.
EDIT: I re-installed Samsung Kies and now it does not detect.
EDIT: I uninstalled Kies and re-installed drivers, and did not detect. But after reconnecting the USB to my computer it detected.
SOLVED: I am now able to access Download Mode. I don't want to install Kies yet just in case. Thanks for the help richardlibeau!

[Q] can't use recovery mode.

Hello my friends.
I got a Galaxy Note II here - but my sister decided to play with it and now its locked on the 'too many wrong patterns screen'.
To make things even worst i haven't associated it with a google account (i recently bought it from a friend of mine).
When i try to hard-reset it the phone goes to the famous android logo with red exclamation - i think he rooted the phone and didn't told me.
Anyway when i get on this screen if i press the 'back' key on the phone i can access the 'Android System Recovery' - but i can't select any option.
I know i should use vol up/down to scrool betweeen options and power to select - but i press power and nothing happens.
Tried also pressing the menu button - nothing happened also.
Another problem is, for some reason i don't know the phone won't connect to my computer - only in charge mode.
Tried tons of things lots of times but it isn't showing up no matter what i do.
I tried also to call me from another phone and get in any menu - but when i do that i can only select normal options (send an sms, refuse call, accept).
I would like to hear suggestions from you guys since i've ran out of resources - i don't know what else i can do in order to recover the phone.
Thanks in advance
additional note: i just know its model is i9220+
It accepts WCDMA and a GSM SIM.
Pablo
oh yeah
those are the things i readed in order to find *ANY* solution:
http://forum.xda-developers.com/showthread.php?t=1420273
http://forum.xda-developers.com/showthread.php?t=1946968
http://forum.xda-developers.com/showthread.php?t=817703
http://forum.xda-developers.com/showthread.php?t=997974
http://forum.xda-developers.com/showthread.php?t=1266172
http://forum.xda-developers.com/showthread.php?t=1266172
if you don't have any important stuff on the phone...why don't you just flash it with stock firmware using Odin?? in download mode?
Sent from my GT-N7105 using Tapatalk 4
dead soul said:
if you don't have any important stuff on the phone...why don't you just flash it with stock firmware using Odin?? in download mode?
Sent from my GT-N7105 using Tapatalk 4
Click to expand...
Click to collapse
This is what i want.
But my computer do not detect the phone so i can't go into download mode.
I don't have anything important there - not worried about what is on its memory.
like i said when i plug the phone into the computer it only starts charging and nothing more.
is there 'any trick' i can try heh ?
ps: i installed kies, uinstalled, installed samsung usb drivers, installed, etc...well what i mean is that i tried most of those tricks to get the phone detected but no success - maybe flashing directly from my SD ?
also - i 'suspect' my phone is that n7100 . since i don't have its manual and can't access its menu either i just suspect because its from brazil and those n7100 models are like 'international'.
pablobhz said:
This is what i want.
But my computer do not detect the phone so i can't go into download mode.
I don't have anything important there - not worried about what is on its memory.
like i said when i plug the phone into the computer it only starts charging and nothing more.
is there 'any trick' i can try heh ?
ps: i installed kies, uinstalled, installed samsung usb drivers, installed, etc...well what i mean is that i tried most of those tricks to get the phone detected but no success - maybe flashing directly from my SD ?
also - i 'suspect' my phone is that n7100 . since i don't have its manual and can't access its menu either i just suspect because its from brazil and those n7100 models are like 'international'.
Click to expand...
Click to collapse
ok from how you are explaining stuff I'm not sure if you understand the flashing procedure thoroughly and risk involved
1. flashing can be risky
2. you need to download Odin example version 1.8
3. when your phone just powers on you need to know the EXACT model number example N7105 or N7100 or any other version..this is very important as if you flash a wrong firmware you could destroy your phone completely
4. find a stock ROM for your phone on xda or at samfirmware.com
5. install Samsung drivers or install Samsung kies but while Odin is on Samsung kies services must be closed
6. keep your phone in download mode by switching off your phone then HOLD CENTER/HOME BUTTON + VOLUME DOWN + POWER BUTTON
7. your phone may warn you and I believe may ask you to press volume up button to continue
8. then you are now in download mode.
9.open Odin
10. connect your phone to your pc via USB cable..give it time to register/install itself as a new hardware..etc etc as you may see new hardware detected pop up if running on Windows
10. a yellow COM port will appear on Odin showing the phone is connected
11. place the stock ROM file on the PDA section UNTICK REPARTITION , TICK REBOOT
12. this should flash your phone....however my procedure is a vague way of how to go about it... you may need to see a detailed step by step procedure on XDA if you are new to this.
I take no responsibility for any damages...I hope you almost everything we do here on XDA had risks involved
or the safer option take to a Samsung repair center!!
Sent from my GT-N7105 using Tapatalk 4
To get into download mode all you need to do is turn of the phone and hold power home volume down until you see the warning sign.
Sent from my SAMSUNG-SGH-I317 using xda premium
Put device on download mod and tell us what information it displays
You need not to connect device with PC to get downbload mode. Do this.
Vol Down + Home + Power
then vol up in warning screen to finally get download mod.
dr.ketan said:
Put device on download mod and tell us what information it displays
You need not to connect device with PC to get downbload mode. Do this.
Vol Down + Home + Power
then vol up in warning screen to finally get download mod.
Click to expand...
Click to collapse
Okay
when i put the device into download mode (vol down + home + power) - it goes to a 'factory mode'
then options i have here are:
Full Test
Item Test
Test Report
Clear eMMC
Version
Reboot
And i can't choose any of 'em , no matter what i press.
Same happens when i go into recovery mode.
For getting into recovery o mode i i press the following combination: vol up + home + power
Then i get the android logo when a red exclamation - but when i press the 'back' button i can get into the "Android System Recovery <3e>", where i have the following options:
Reboot System Now
apply update from sdcard
apply update from cache
wipe data/factory reset
wipe cache partition
backup user data
restore user data
and same thing - i can't select any of 'em - no matter what button combination i press.
I tried plugging the phone into three computers none of 'em detected the phone.
Sometimes after many power on/off the computer detects it but instantly loses also - its something very quickly.
I can't get into any of the menus of the phone since i'm stuck in the 'too many wrong patterns' screen and i have no associated google account.
Also when i plug the phone in the pattern screen the only thing it says its about charging - nothing about plug in usb or anything like that.
I'm a bit used with flashing (did it a lot on my RAZR XT910) and i know all risks.
I've also found out my note ii is model GT-N7100 (this is the one sold in brazil) - i couldn't get its manual but my bet is going to be this - samsung service center won't repair the phone without the fiscal coupon .
I'll try more and keep this post update - but if anyone got an hint about this just tell me
Thanks in advance
Pablo
Your device seems to be clone one and not original N7100.
Have you purchased from authorized centre?
Sent from my GT-N7100 using xda premium
Your device is not a Samsung phone, you said as much in your first post.
Asking us to help is pointless, you need to talk to other clone owners and see what they have done.
muppetmania said:
Your device is not a Samsung phone, you said as much in your first post.
Asking us to help is pointless, you need to talk to other clone owners and see what they have done.
Click to expand...
Click to collapse
Oh okay.
I tought it also but wasn't sure.
I'm really sorry for taking your time
It was looking like Samsung because of its back
There's an stick with:
MODEL: i9220+
FCC ID: A3L SHI9220+
For information call: 1 888 987 4357
Bluetooth
CE01688
IMEI
and Made in Korea
There are also entries to:
WCDMA SIM
GSM SIM
and SD Card
But when i power it on there's nothing related to Samsung in fact - i never get anything related to Samsung.
Only android logo like a rocket.
It seems to be running an android 4.1 because of the interface
Anyway i'll see what i can do and thanks in advance for all the help
Again, sorry for taking your time.
Pablo
EDIT:
A Thhread talking about my phone:
http://forum.xda-developers.com/showthread.php?t=1909516
It seems its a Note II Clone really.
I'll keep searching information around XDA and google.
Again, thanks in advance

[Q] cyanogenmod stopped during installation

Hello.
I just try Cyanogenmod installer and everything was ok till during installation, with blue cyanogen guy displayed on my Note II, the PC application says : sorry, can't talk to your phone. And since then i stuck with this blue guy on my phone. And application in PC stuck on Detecting Device screen. Can't even go to recovery mode on phone, holding down volume up\home\power do nothing, this blue guy shows again. Anyone have situation like this and find some solution maybe ? Every help will be appriciated
small update : ODIN don't see the phone.
withoutnickname said:
Hello.
I just try Cyanogenmod installer and everything was ok till during installation, with blue cyanogen guy displayed on my Note II, the PC application says : sorry, can't talk to your phone. And since then i stuck with this blue guy on my phone. And application in PC stuck on Detecting Device screen. Can't even go to recovery mode on phone, holding down volume up\home\power do nothing, this blue guy shows again. Anyone have situation like this and find some solution maybe ? Every help will be appriciated
small update : ODIN don't see the phone.
Click to expand...
Click to collapse
Hold on Vol up + Menu and then Power key for 4~8sec it'd reboot into recovery mode. Otherwise remove phones battery & insert and try boot into recovery/download menu.
I'm not able do anything except boot in download mode, but then i can't do anything, Odin still don't see phone
Do you've right drivers installed for PC & os?, because of missing drivers it doesn't show the phone.
Sent from my GT-N7100 using XDA Premium 4 mobile app
withoutnickname said:
I'm not able do anything except boot in download mode, but then i can't do anything, Odin still don't see phone
Click to expand...
Click to collapse
what m.b.jikre said or make sure you use original samsung usb cable to connect your phone and try another USB port on your computer/laptop
for some mysterious reason, using win 7 installed on my mac.......works . now i run cyanogen, so far without problema, just after every reboot of phone i must agree to terms of play store
same problem
Having the same problem, except I don't have Odin, the blue guy keeps appearing when I try to boot into recovery or download mode. Using Samsung galaxy S2 gt-i9100. I rebooted my PC as suggested by the cyanogenmod installer, but now it doesn't detect device. Pls help

Soft Brick Samsung Galaxy Tab 10.1 Help

Hello, First of all let me introduce myself. My name is Mark, I live in the Philippines,and I'm also a grade 7
If you're wondering why someone so young is in this forums, it's because I just need help with my tablet.
I have a Samsung Galaxy Tab 3 10.1, I tried to root it with Kingo Root. But I was too late to find out that my tablet wasn't supported. I tried to unbrick it before but I haven't found anything yet, and then my tablet went out of battery. When it had its battery back, I can't go to Odin/Download mode anymore. If anyone can help me fix this problem and unbrick my device, that would be very helpful. Also please reply quickly since we need it now.
Thanks in advance.
-Mark
Hello there !
If you can't go to "Download mode" anymore, I'm sorry but it starts bad...
Can you still go on "Recovery mode" ?
Dowdheur said:
Hello there !
If you can't go to "Download mode" anymore, I'm sorry but it starts bad...
Can you still go on "Recovery mode" ?
Click to expand...
Click to collapse
Hello there, sorry for late response. I'm still at church replying and I dont have my tablet yet. How do you get to recovery mode by the way?
Oh and when I try to do this: Home button+power+lower volume it just wont go to odin/download mode. And it just flickers and goes back to samsung screen
Emergency!! Emergency!!
Sorry, I'm not here with a solution to the problem but Even i am dealing with the same kind of problem... actually I was updating my Galaxy Tab 3.7.0 Android jellybean 4.1.2 version to kitkat 4.4.2... but somehow my pc got hanged and the whole process was terminated.. after that i tried to switch on my tab 3.7.0 but It just kept saying 'Firmware upgrade encountered an issue. please select recovery mode in kies and try again!!'. I am not able to go into download mode or either recovery mode. When i tried it to connect with kies it said that kies doesn't support this device. i have all the drivers needed. And it's not even charging. I tried to recover it by using CWF recovery mod using ODIN 3.09 but the process just stucks at 'setting connection' I AM STUCK! PLEASE HELP!

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