Is it dead? - Samsung Epic 4G Touch

Hi all,
I tried updating my galaxy s2 with ICS with Odin, but it failed. Now i get nothing but this message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
The problem is that neither Kies or Odin will recognize the phone. It will not go into download mode using the traditional method of holding volume down + power. My PC also does not detect the phone.
Is it dead?! I've tried reading, but no one seems to have absolutely no access to their phone. Any help will be greatly appreciated.

As always, uninstall kies then install it again.If you did flash stock ics and you have sd card, put siyah kernel ( as I think it is signed) and almost any rom there, put sd card to phone and try to boot into recovery ( power+home+ vol up) then install siyah, reboot and hold same keys and install the rom you downloaded
Sent from my sgs2 running cm9 using xda app

Mak: Thanks for the suggestions.
I uninstalled and then installed Kies. Neither Kies nor my PC detects the phone. I tried another computer and do not get detection there either.
I cannot get into recovery (volume up + power + home) or into download (vol down + pwr).
I do not have an SD card, unfortunately.
What else can I try?!

Then you need jig to get your phone working again.
Sent from my sgs2 running cm9 using xda app

baktash said:
Hi all,
I tried updating my galaxy s2 with ICS with Odin, but it failed. Now i get nothing but this message: "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again."
The problem is that neither Kies or Odin will recognize the phone. It will not go into download mode using the traditional method of holding volume down + power. My PC also does not detect the phone.
Is it dead?! I've tried reading, but no one seems to have absolutely no access to their phone. Any help will be greatly appreciated.
Click to expand...
Click to collapse
hi
do you used intratech firmwares or from other sources?

so i realized that I tried to flash the wrong fw. my phone is the epic 4g touch for sprint. i tried to put ics on there.
how likely is it that the jig will work? i will order it if it is meant to address the problem i'm having. even with the jig putting my phone into download mode, how can i load anything if my computer will not recognize the phone?
i might have just bricked the phone. how likely is it that the sprint store will try to fix it for me?

Wrong forum. Ask here.
If they notice what you did to it, you'll be paying for it to be fixed. Maybe. You might also be lucky. Jig won't work, nand is borked. Return to service center or JTAG repair.

I think you're right. I'll try to get lucky at the sprint store tomorrow. If no luck, then on to a JTAG'er (any recommendations?).
The link you posted is for epic 4g, not epic 4g touch. I know, confusing. Probably why I'm having this issue to begin with.
Thanks again for the help!

Odia does jtag's and he seems to be pretty good at it
Sent from my sgs2 running cm9 using xda app

Yep Makrilli is right, Odia is a good choice. Or these guys. Haven't used them, but people on XDA have.

I got this message before, too. It happened when I plugged in to the bad cord I had. Odin recognized it until it was in the middle of flashing. Are you sure it won't go back to Odin? Mine did. I'm using it now. I don't think a jtag is what you need, unless you want to give them a really easy one? Good luck!

I had a similar issue, but kernel(rogue touch kernel) had a bad flash. It would play the boot animation and shut off. I couldn't get into CWM or download mode(they both did boot animation and shut off). I let it sit for two hours(at work and could only try on break). On my second break I repeatedly try download mode and after about 20 tries it opened up download mode. Good luck
Sent from my SPH-D710 using Tapatalk

Thanks for the suggestions on Jtag'ers.
Kill and Atticus: I tried repeatedly to put it into download or recovery mode. It just won't do it. And even if it did, my PC doesn't detect the phone at all. So it would be useless to have the phone in download or recovery modes anyways. The phone won't even charge while connect to the PC.
I haven't made my way out to Sprint yet, but will be doing so in a few hours. I'm betting they're going to send me home with my tail between my legs. I'll then check with Amazon to see if there's some kind of manufacturer's warranty I can take advantage of. Then, Jtag as a last resort.
If anyone has any suggestions, please share. Thanks!

OK. I talked with a Samsung technician (my phone is still in warranty) who said that the phone is acting up. He sent me a UPS label to ship it to Samsung for free repair or replacement. They said it'll take about a week. Hopefully they don't say it's my fault and refuse to repair it. Hope I get lucky.

Related

[Q] Firmare upgrade encountered an issue - Am i done for?

Yes, i'm a total noob, sorry everyone. I tried to root my T Mobile Galaxy S2 using the Kies/Odin method, and now i'm getting nothing but a screen that says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". I would happily follow those directions, but now Kies won't recognize my device?!?!? I also can not get back into download mode. I have no idea what to do. Is there anyone out there that can help?
Can you still turn your phone on and use it?
Sent from my SGH-T989 using XDA App
He can not use the phone
Sent from my ADR6400L using Tapatalk
Hey I was wondering if u can help my friend out it seems like u were trying to be nice but here's his story he was trying to root his phone I don't know what method but it dud require Odin and some file called Hercules witch I think is cwm but I don't know were he went wrong but now when he tries to boot up it takes him to a black screen that says in red writing Odin mode..product name sgh t898, custom binary: no , current binary Samsung official and below all that there is a phone and yellow warning symbol with it saying firmware upgrade encounter an issue. Please select recovery in kies and try again
Sent from my ADR6400L using Tapatalk
my ADR6400L using Tapatalk
This is what he gets is anyone willing to help
Sent from my ADR6400L using Tapatalk
All you need to do is flash it using Odin. Grab the stock rom from the general forum of the galaxy s2 and flash it using Odin.
Sent from my SGH-T989 using Tapatalk
Did/does Odin recognize the phone? If it does then go ahead and flash the stock Odin firmware package and that should take care of the problem. Same thing happenend to me and all you need to do is set everything up just like normal, go into DL mode and give Odin a few seconds to find a com port and hit start...just pretend the warning is not there.
I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone
Yes, you can flash from that screen -- I managed to brick my Vibrant that way a number of times, and as long as you get that screen (or the Android digging screen) it's recoverable. KIES should be able to recover it as should Odin -- if it DOESN'T work turn OFF the computer (all the way off) and restart it then try again.
Samsung's USB drivers have a habit of getting confused and causing flash failures both in KIES and Odin.
Be aware that if you're trying to use KIES and the "latest" firmware is a non-wipe firmware (as the updates from T-Mobile are) it will happily load onto the phone something that will bootloop into the stock recovery and refuse to start! If you get hosed like this you probably need to Odin back to the ORIGINAL firmware so you get a "full" flash, then use KIES (or ODIN) again to perform the update.
UntamedDeviance said:
I have the same thing ...
I was doing a stock upgrade through Kies, and my computer decided to be dumb and install a windows update and restart the computer... I now see the same thing, i had the stock rom, but it was rooted, and when I try to go back in Odin, it never recognizes the phone... Kies won't recognize the phone, neither will Odin... Am I just returning this phone or what?
EDIT: Nevermind, I only bought it 2 days ago, so I just exchanged the phone
Click to expand...
Click to collapse
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Hope I'm not too late to help: I had same problem and used odin to fix.
Here's what I did:
Download stock kernel in tar form from the Android devel forum. Start odin, click check box in PDA, click PDA button then select the kernel you just downloaded.
Insert usb into your phone (I left my cord connected to my computer). Start phone in download mode (up+down keys). Once it's started ib DL mode, unplug the usb cord, then after just a few moments plug it in again. If necessary, let it set a few moments until Odin recognizes the device (yellow stripe in id:com to the upper left), now click start in odin.
That fixed my problem. After that I read and reread everything I could get my hands on, but I think I tried flashing a i1900 kernel.....big duh to me, but maybe I'm not that dumb after all!! But, soon after I was able to root, and have flashed several custom ROMs since my little bump in the road.
Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Yeah, I just walked in, brought my receipt and box, and told them I needed a new phone because mine bricked while doing a stock update...they were happy to do it... every one there knew I had previously rooted it as well...
Sent from my SGH-T989 using xda premium
i used this method to root my phone, you need to use odin and flash a new rom
Mrplennium said:
Were you able to exchange your device? And if you did, what did the T-Mobile reps ask you? and what did you tell them? I ran into the very same problem. I tried everything but I'm still stuck on that screen. I don't want T-Mobile to think I purposely did something to make the phone that way.
Click to expand...
Click to collapse
Took mine to a store, they didn't have any white kits in stock so they told me to call and tell them that it doesn't turn on, got a replacement ordered without having to troubleshoot over the phone.
Had that happen the first day I got the device trying to root up. Accdently pulled usb while updating. All i did was Hold VOL UP + DOWN And Plug usb in and download mode came right back up and started the process all over again.
It was a success as.
M&S
Worked!
Thank you!
Overseas and very stressed!!
i had a problem updating -- same error message "firmware upgrade encountered an issue" -- kies can NOT connect to my device. ODIN will not install ICS.. ODIN will not install GINGERBREAD either...
i have the SGH-T989 (t-mobile GS2)
nothing will update. i can't back out to revert to the gingerbread OS i was running previously...
can anyone help me out?
email direct or respond here... thanks for anyone's help
have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???
atilla88 said:
have the same problem
tried to downgrade from ics to 2.3.6 and odin gived me a fail message,after that nothing works i i connect it to the charger it says firmware upgrade encountered an issue.please select recovery mode in kies and try again.
but kies doesn`t recognize me and odin neither.
i can go to download mode with my jig but like i said odin does not give me the yellow symbol.....
is it bricked???
Click to expand...
Click to collapse
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.
Teo032 said:
we don't have ICS... so I'm not sure if you're in the correct section. is your phone's variant the t-mobile t989 hercules s2?
don't do anything with kies, go to download/odin mode and flash a fresh download of whatever you messed up on... or I would just flash a complete stock ROM.. the ones ending with ".tar.md5".. that should save your phone.
Click to expand...
Click to collapse
i used a ics rom from xda and my phone is a european s2 without branding,i just saw this thread here and posted my problem.
like i said odin didn`t recognizes me so i can`t flash anything...

[Q] Firmware Update Failed, Battery low!! Can't Download

I first rooted my phone and then I attempted to download Ice Cream Sandwich on my Sprint Samsung Galaxy s2 4g Touch. During the download to my phone (using odin) my computer said that the update failed. My phone is saying "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." When I try to connect my phone to my computer, it will not detect it at all. And when I tried to put my phone in download mode, the upper left hand corner says Low Battery!! Can't Download in red letters (even when it is plugged into my computer). My LED light is also flashing blue. I just wanna restore my phone to factory settings or whatever I can do to make it work again. Thanks in advance for any help, it is really appreciated.
You should have read more....
Sent from my SPH-D710 using xda premium
STLBleedBlue said:
I first rooted my phone and then I attempted to download Ice Cream Sandwich on my Sprint Samsung Galaxy s2 4g Touch. During the download to my phone (using odin) my computer said that the update failed. My phone is saying "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." When I try to connect my phone to my computer, it will not detect it at all. And when I tried to put my phone in download mode, the upper left hand corner says Low Battery!! Can't Download in red letters (even when it is plugged into my computer). My LED light is also flashing blue. I just wanna restore my phone to factory settings or whatever I can do to make it work again. Thanks in advance for any help, it is really appreciated.
Click to expand...
Click to collapse
I got that message before and just knew I was screwed but I did some reading before panicking and these are the steps I took to recover from it.
Before you start pop out your sd card (hopefully you have an adapter or another device you can use to load stuff onto the card.
Put your phone on the wall charger for at least an hour to get some juice into the battery.
While the battery is charging go find a ROM you can flash via recovery as well as the el26 cwm kernel.
Then pop out your sd card and load the EL26 cwm kernel and ROM onto the sd card. (I would suggest maybe something from Calkulin or sfhub for ease)
Hold volume up + power to get into recovery mode, which you can still hopefully do.
Flash the el26cwm kernel and then the ROM.
Reboot
With any luck when you reboot your phone should come up.
Good luck.
It won't let me into recovery mode unfortunately.
STLBleedBlue said:
It won't let me into recovery mode unfortunately.
Click to expand...
Click to collapse
Well that sucks. I'm unsure what else you can try.
I assume you've pulled the battery then tried to go into recovery and/or Odin?
Have you tried other cables, usb ports or computers? Re-downloaded the drivers?
Sounds like u tried to Odin the international ICS. U will need to look into jtag service or having the device replaced via TEP, insurance or a warranty replacement. Like fryingpan said you should have done more research before trying to install custom firmware.
We are legion, for we are many.
you might be able to fix it with jtag
Sent from my SPH-D710 using Tapatalk 2
It would help to know what file you were trying to flash. Where did you find it?
STLBleedBlue said:
It won't let me into recovery mode unfortunately.
Click to expand...
Click to collapse
DID you CHARGED IT for at least AN HOUR as Eso recommend you? if not then plug it in to a wall and wait then try download mode again because is telling you NO BATTERY NO JUICE available. 20 minutes is not enough to get some juice to perform an ODIN Flash.

[Q] please help may have bricked phone

I updated to the new official 4.04 on my 4g touch and really disliked it. I was going to root it so I could try out some of the new 4.1 builds I seen around here but when running odin and trying to install cwm It just kept failing over and over so I tried to flash it back to stock and odin froze during the installation. Now my phone wouldnt even boot on its own into download mode so i bought a usb jig and had it rushed to me. It puts it into download mode just fine but now my pc/odin wont recognize that its plugged in so I cant flash it back to stock. I tried a different pc and I have the same problem.
when I power it on normally it just tells me to boot into recovery mode using kies. It charges normally. I dont have insurance on the phone and I really cant do without it. So does anybody have any ideas that could help save my phone?
I have kies installed so i dont think it is the drivers, and it was connecting a few days ago but it just wont anymore. But if it could then I could reflash and everything would be okay
Take it to a sprint store and tell them the update borked your phone. Software problems are usually an easy fix. If they can't do it, 35 bucks and they'll exchange it.
Sent from my SPH-D710 using xda app-developers app
yeah i did, didnt think they were just gonna give me another one but they did so all is well now thanks
djiskascribble said:
yeah i did, didnt think they were just gonna give me another one but they did so all is well now thanks
Click to expand...
Click to collapse
No problem. I work for sprint... so yeah. i know what flies and what doesn't

Hard Bricked MY GS2 Needing help

Hi guys what my phone is currently doing is when ever i plug it into the computer it says disk needs to be formated but it kicks off every 2-3 seconds it does that and it just generates a bunch of format windows on my comp. the phone does not turn on, does not go to into recovery nor does it try to boot tried these steps http://forum.xda-developers.com/showthread.php?t=1513359 and more but does nothing except for when i plug the phone into the computer it starts doing what i have described above.
thanks for looking and any information is greatly appreciated.
That sounds like a hard brick for sure. How did it happen? Looks like jtag or warrenty or insurance claim is your only solution.
Sent from my SGH-T989 using xda premium
What happened to cause this issue did you try to root or flash a rom, phone will not go into recovery or download mode?
Sent from my SGH-T989 using xda app-developers app
i had recently updated the recovery because the old one kept acting up and this one did as well like it would take for ever and when i would try to clear the cache it would just be there and do nothing only way was to remove the battery and put it back on but this time i tried to do a format instead of just cache cleaning to get a fresh install but it just never turned back on it had been trying to format for a half hour so i thought that was enough time hmm im wondering how that warranty would go cause the phone is in mint condition.
What did you update it to? And how?
Sent from my SGH-T999 using xda app-developers app
Same issue. Tried to Flash jb aokp unofficial rom and rebooted.
Black screen. going to download mode doesn't work. And I get the same result when i plug into computer
Does the phone respond at all to a charger cable?
Same problem HELPPPPP PLEASE
dtddemon said:
Hi guys what my phone is currently doing is when ever i plug it into the computer it says disk needs to be formated but it kicks off every 2-3 seconds it does that and it just generates a bunch of format windows on my comp. the phone does not turn on, does not go to into recovery nor does it try to boot tried these steps http://forum.xda-developers.com/showthread.php?t=1513359 and more but does nothing except for when i plug the phone into the computer it starts doing what i have described above.
thanks for looking and any information is greatly appreciated.
Click to expand...
Click to collapse
I am having an exactly same issue. I can't turn on the phone, cannot connect to ODIN because when I connect it PC, the DISK FORMAT messages keep popping up. seeking for an solution very bad. If anyone, know how please helppp, I will be very appreciated.
If the phone responds to a charging cable in the wall socket I don't believe it is bricked. And you said it does respond to your computer in some way. Have you tried getting it into download mode and flashing a stock rom? When I had a captivate I thought it was hard bricked but I got it into download mode with a usb jig (my particular captivate did not have 3 button combo to download mode) and used Odin to flash a stock rom and went from there.
Sent from my SGH-T989

[Q] Problems with ODIN recognition

So it seems that ODIN can only recognize my phone if the phone is powered on and running but will not recognize it in download mode. I am using the same cables I have used in the past as well as the same computer running Windows 7. Running stock ICS FH13 Unrooted and trying to root but cannot because once I enter download mode, ODIN stops seeing the device. Have tried re installing drivers many times and all USB ports on the computer with different USB cables. Hoping that somebody has a suggestion for getting the phone to be recognized in download mode for me.
ZeusIII said:
So it seems that ODIN can only recognize my phone if the phone is powered on and running but will not recognize it in download mode. I am using the same cables I have used in the past as well as the same computer running Windows 7. Running stock ICS FH13 Unrooted and trying to root but cannot because once I enter download mode, ODIN stops seeing the device. Have tried re installing drivers many times and all USB ports on the computer with different USB cables. Hoping that somebody has a suggestion for getting the phone to be recognized in download mode for me.
Click to expand...
Click to collapse
Is usb debugging checked
Sent from my SPH-D710 using xda premium
Yes debugging is checked.
Some more information. Turns out the phone (originally my friend's) needed to be taken in for service and when he did this he read somewhere about the USB jig to remove the custom binary counter. When he did this he flashed a gingerbread bootloader to use the jig. Only thing is, he didn't ask me for help (I've usually helped him out with this stuff in the past) and I think he flashed an international version of the bootloader. Reason being when I boot the phone it says Samsung Galaxy SII GT-I9100 where it should not have that last part. I remember reading somewhere about this and how it happened to somebody but they had CWM recovery and flashed a special zip. I do not have this option because of the stock recovery and unrooted ROM. Just wondering if there is anything that can be done to reverse this. I can run the phone and use it still but would rather root it and continue the way I have always done with my past phones.
ZeusIII said:
Some more information. Turns out the phone (originally my friend's) needed to be taken in for service and when he did this he read somewhere about the USB jig to remove the custom binary counter. When he did this he flashed a gingerbread bootloader to use the jig. Only thing is, he didn't ask me for help (I've usually helped him out with this stuff in the past) and I think he flashed an international version of the bootloader. Reason being when I boot the phone it says Samsung Galaxy SII GT-I9100 where it should not have that last part. I remember reading somewhere about this and how it happened to somebody but they had CWM recovery and flashed a special zip. I do not have this option because of the stock recovery and unrooted ROM. Just wondering if there is anything that can be done to reverse this. I can run the phone and use it still but would rather root it and continue the way I have always done with my past phones.
Click to expand...
Click to collapse
Does it have the yellow triangle when you see that? My phone shows that when I have the triangle.
No yellow triangle.
Mine has said gti9100 before. Don't remember what I flashed. Think it was a leak through mobile odin. So you may or may not be screwed...
sent from my BAD A$$ Epic touch
Hoping not but this is stock FH13. Did not flash anything and my computer/ODIN does not recognize my phone being plugged in when in download mode... Hoping someone can chime in here about something they would try or something I might have missed. I think I got all the basic troubleshooting stuff out of the way but if anybody can point something out, great!
Do u put your phone in download mode then hit volume up then connect to usb?
Sent from my SPH-D710 using xda premium
Yes, I go from full power off with USB unplugged and press and hold the power and vol down keys until I get the warning screen. I then hit vol up to continue and then plug in my phone to the computer.
With further research seems as though I am hosed. In download mode it lists my device as "product name: GT-i9100" where it should say "product name: SPH-D710" Still hoping someone can save me so I'm not stuck on stock but seems as though this device had a international phone's bootloader flashed onto it.
Yes, I go from full power off with USB unplugged and press and hold the power and vol down keys until I get the warning screen. I then hit vol up to continue and then plug in my phone to the computer.<br />
<br />
With further research seems as though I am hosed. In download mode it lists my device as "product name: GT-i9100" where it should say "product name: SPH-D710" Still hoping someone can save me so I'm not stuck on stock but seems as though this device had a international phone's bootloader flashed onto it.
Click to expand...
Click to collapse
Thats the problem i couldnt help u there but u can try installing the drivers u need
Sent from my SPH-D710 using xda premium
You could get Mobile Odin and flash using that. There's a lite option that will let you flash Agat's kernel and then you can go from there.

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