Unmodified Sprint Note 2 4.4.2 IMEI gone after system update - Sprint Samsung Galaxy Note II

First of all I have searched for hours on end trying to figure out how to get my Note 2 working again. Some necessary background information, it is an unmodified Sprint Note 2 running 4.4.2. I have never rooted the device or attempted any kind of modification. Apparently the device was attempting a system update and it shut off. It turned itself back on and from there it lost signal and was unable to make calls. Sprint was not helpful at all when I took it to the repair center. They basically told me to go through insurance which for $150 is not worth it for a refurbished Note 2.
I discovered that the phone lost its IMEI, baseband, PRL and all other related nv information. I have tried numerous times to read the phone with NV items reader writer and EFS professional however neither program worked since the phone is not rooted. I really need to get this phone working asap as I have lost many work opportunities due to not being able to receive calls.
I have absolutely no interest in flashing custom roms, modems/radios. I want to keep the phone as close to stock as possible. I dont mind rooting the phone if that will help me restore the IMEI data. Every thread I have read related to losing the IMEI have been related to flashing custom roms and other modifications which is not the case here. I have no tried to use odin yet to restore the phone if possible that way. I have tried to use the skipsoft unified toolkit but it seems it does not support the 4.4.2 firmware yet so there is no way for me to install a clean stock rom with that.
If there is anyway for me to recover/replace/restore my IMEI information without flashing a stock rom that is the route I would like to go.
Would rooting the phone and using nv items reader writer tool to edit the IMEI be all that is necessary to work?
Model SPH-L900
Android Version 4.4.2
Kernel Version 3.0.31-1561791
Build Number KOT49H.L900VPUCNE2
Network unknown
mobile network type unknown
Service state out of service
MIN unknown
Prl unknown
MEID unknown
IMEI unknown
ICCID unknown

I don't know how you can fix your phone yourself, but if it was me I'd be flipping out at your sprint store. I'm not a "Sprint-basher" (love my phone, love my service) but you have an un-modified phone that went to hell on a OTA. if I screw up my phone that's my fault. But, in your case it was sprint's phone and sprint's OTA that caused the problem. Personally, I'd harass the crap out of them...
Sent from my SPH-L710 using Xparent Cyan Tapatalk 2

Anyone? Will flashing the stock .tar through odin restore the imei?

Related

[Q] Help! Baseband/IMEI lost

i have a bell galaxy note 2, after i flashed some custom ROM, my phone stop working, i have found similar problem on the sprint form, but doesn't know how to fix, please help.
Problem #1:
After flashing a ROM, the GN2 is unable to activate the radio/modem. The following read "Unknown" in the "About Phone" menu:
Baseband, Network, Mobile Network Type, MEID, IMEI, ICCID.....etc. Basically anything to do with the mobile network.
Problem #2:
When booted up and running, PC will not recognize the phone as usual (unable to copy files to phone).
i try odin a bell stock still doesn't work, and when i boot into recovery it keep saying is a RWC rogers phone, does that have something to do with the problem? i also try kies too, still no luck.
minghaoji said:
i have a bell galaxy note 2, after i flashed some custom ROM, my phone stop working, i have found similar problem on the sprint form, but doesn't know how to fix, please help.
Problem #1:
After flashing a ROM, the GN2 is unable to activate the radio/modem. The following read "Unknown" in the "About Phone" menu:
Baseband, Network, Mobile Network Type, MEID, IMEI, ICCID.....etc. Basically anything to do with the mobile network.
Problem #2:
When booted up and running, PC will not recognize the phone as usual (unable to copy files to phone).
i try odin a bell stock still doesn't work, and when i boot into recovery it keep saying is a RWC rogers phone, does that have something to do with the problem? i also try kies too, still no luck.
Click to expand...
Click to collapse
This has nothing to do with development.
However unless you have a backup. You'll need to return your phone for a new one.
antiochasylum said:
This has nothing to do with development.
However unless you have a backup. You'll need to return your phone for a new one.
Click to expand...
Click to collapse
sorry i posted wrong place, where can i get help, i am new to this, and how do i delete this post
Make sure you odin a rom that included the radio and kernel. Preferably a return to stock type thing. If that didn't work did you back up your efs partition?
Also what did you flash exactly?
OP please read the Forum Rules on posting in the correct Section, Moved & Thank You
I had same situation as you few days ago, I messed up my Rogers note ii with flashed 7100 rom to my i317m. I lost baseband, network imei. Luckily, after I flashed root injected FACTORY Stock rom to my rogers phone, the problem had been fixed, here is the link where you can download the root injected FACTORY Stock rom for you phone. Hopefully, you will get your phone fixed
http://forum.xda-developers.com/showthread.php?t=2004650
jjzeng said:
I had same situation as you few days ago, I messed up my Rogers note ii with flashed 7100 rom to my i317m. I lost baseband, network imei. Luckily, after I flashed root injected FACTORY Stock rom to my rogers phone, the problem had been fixed, here is the link where you can download the root injected FACTORY Stock rom for you phone. Hopefully, you will get your phone fixed
http://forum.xda-developers.com/showthread.php?t=2004650
Click to expand...
Click to collapse
Yeah i flashed this one no lucks, i think my parition is messed up, wonder if anyone has a back up efs file for my phone
Aridon said:
Make sure you odin a rom that included the radio and kernel. Preferably a return to stock type thing. If that didn't work did you back up your efs partition?
Also what did you flash exactly?
Click to expand...
Click to collapse
i flashed a rogers rooted stock version rom on my phone, so now after i did recovery it just keep on shows is a RWC in the recovery mode doesn't matter which stock rom i flash, and its saying a BMC in the download more product name. so its really messed up. because i unlocked the phone from bell, so the guy at bell told me i void the warranty on it. now i don't know what i can do to fix my phone.
Pit CSC file
any idea where i can find a pit file for my bell note 2 so i can repartion it, or that's something only samsung has it
This was a big issue with the gs3 and they've come up with a solution in that thread so given the similarities I would think that would work with some tweaking for the different partitions on the note 2. Check out the gs3 forum & maybe get in touch.. they might be able to help.
Sent from my SGS3 using my finger

At&t/ s3/i747

Hello community, I have looked for the stock Samsung s3 I747 AT&T firmware. I have found it but its a download from Hotfile, which has been shut down. I was wondering if the android forums could provide me with the Stock firmware? I plan on using Odin3 in installing the firmware. This is why I am wanting to do this, it appears I am stuck on edge network. I have manually set the phone to use 4g and 3g it still reverts back to edge. This occurred after I updated to 4.3, so my plan is to install stock firmware and re-do the 4.3 update maybe something went wrong somewhere during the update. If you have other suggestions other than trying to install the initial stock firmware, I am open to anything.
Xander98 said:
Hello community, I have looked for the stock Samsung s3 I747 AT&T firmware. I have found it but its a download from Hotfile, which has been shut down. I was wondering if the android forums could provide me with the Stock firmware? I plan on using Odin3 in installing the firmware. This is why I am wanting to do this, it appears I am stuck on edge network. I have manually set the phone to use 4g and 3g it still reverts back to edge. This occurred after I updated to 4.3, so my plan is to install stock firmware and re-do the 4.3 update maybe something went wrong somewhere during the update. If you have other suggestions other than trying to install the initial stock firmware, I am open to anything.
Click to expand...
Click to collapse
You'll have to have a look in development. Since you already took the 4.3 update, you can no longer "start with stock and redo the update". You will hard brick. AT&T was not nice enough to provide an ODIN flashable 4.3 rom. In development or general is a custom recovery flashable ROM that should help you out, but that is assuming you have a rooted and custom recovery phone. If not, there should be someone along to help.
pre4speed said:
You'll have to have a look in development. Since you already took the 4.3 update, you can no longer "start with stock and redo the update". You will hard brick. AT&T was not nice enough to provide an ODIN flashable 4.3 rom. In development or general is a custom recovery flash able ROM that should help you out, but that is assuming you have a rooted and custom recovery phone. If not, there should be someone along to help.
Click to expand...
Click to collapse
Re-installing the stock update probably wouldn't help me anyhow. This phone has had a IMEI repair, assuming this is the problem now.
The phone, after a re-boot will do 4g, well at least it shows the 4g emblem, then shortly after it will go to edge. Some people I talked to said it could be a weak antenna or some other hardware issue. I think it has to do with the IMEI repair! Well I guess this phone is garbage, its a shame, it looks brand new, my fault for going the craigslist route
When you say IMEI repair, you mean the IMEI was injected into the phone using NV writer?
self aouncil
audit13 said:
When you say IMEI repair, you mean the IMEI was injected into the phone using NV writer?
Click to expand...
Click to collapse
Yes. I did not do this myself.
However, I did find another program well actually two programs, QCN Generator and DanX which I created a back up and injected the IMEI number into my back up QCN bin myself. With no luck I am still a 2g AT&T user.
I am thinking that the original QCN back up (the initial) was corrupted or something.
Is there anyway to rebuild a QCN? lets say, someone has a back up of a Sammy g3, and I injected my IMEI to a spare QCN. Does that make any sense? sorry still learning, I have learned this with in 24hrs, I am a Xbox 360 Rooter, not an android guru.
I bought the phone from craigslist, which was a bad idea in the first place. So I am now stuck with this paper weight, I have managed to get this phone in at least a working state. I wish to get 3 or 4g back on the phone. I can re-boot it will show 4g with 3 bars then will drop to one and go back up to 3 bars, then drop to 2,1 then it will then automatically switch to edge. I know this is a 4g area, maybe not LTE, but 4g. I have changed APN settings, also manually set the phone to GSM and WCMDA, Still working on it.

[Q] Not registering on Network / Wrong IMEI after flashing stock 4.3

Hi, I have just flashed Rooted Note 2 on 4.3 to the latest stock ROM which I downloaded from the SamMobile and now it will not register on the network.
The new version I flashed was the same as the old as i found it with the CSC N7100BTUEMK2 on sam mobile.
I checked the IMEI and it says 00499010640000 in status menu which is different from the one under the battery.
I did not perform a backup of anything as I was not worried about losing any data.
Any ideas what has happened to it and how to get the IMEI correct again?
I understand this is something to do with an efs file but in what way it has become faulty from flashing the same rom I cannot decipher
Any help much appreciated! :good:
stevelav said:
Hi, I have just flashed Rooted Note 2 on 4.3 to the latest stock ROM which I downloaded from the SamMobile and now it will not register on the network.
The new version I flashed was the same as the old as i found it with the CSC N7100BTUEMK2 on sam mobile.
I checked the IMEI and it says 00499010640000 in status menu which is different from the one under the battery.
I did not perform a backup of anything as I was not worried about losing any data.
Any ideas what has happened to it and how to get the IMEI correct again?
I understand this is something to do with an efs file but in what way it has become faulty from flashing the same rom I cannot decipher
Any help much appreciated! :good:
Click to expand...
Click to collapse
From my experience:
1) Reflash the ROM.
2) Flash a custom ROM.
Both worked for me.
N7105 rocking AOSB with AGNi kernel,
Click "Thanks" if I was of any help!
Thanks, I have reflashed the current 4.3 rom UEMK9 and a slightly older UEMK4 with a DEMJ9 radio.
I have tried lots of radios - DM3, XXDME4, XXMI6, XXMJ5, XXMJ2, and some other modem.bin
From what I understand its when you go from newer to older roms that you get IMEI problems, so its prob useless to try pre 4.3
Its all a bit confusing to me and which rom has which radio seems like an arcane mystery.
It is quite possible that I flashed a same version 4.3 rom but my old radio was different and not knowing it was such a minefield on Galaxy phones I never checked that or bothered with a back up.
I may have to resort to paying the people at unlocksamsung online £26 to reset my IMEI
Can anyone tell me, is it just the radio that causes the IMEI problem and should I just trawl through flashing radio zips until my IMEI comes back so I can save the efs file?
BTY everything else seems ok SN is correct and wifi works fine, I just can't get on a network without my correct IMEI
Thx
i also have the same issue on my note 2 gt-n7100 and now phone does no respond to the touch post rooting and all..i am tired of rooting and unrooting the phone like 100 times allready and now my phone is stuck in loop

Need of help, having trouble activating rooted galaxy s3 on virgin mobile

I just bought a rooted galaxy s3 on virgin mobile, but now that its rooted I can nt activate it on the virgin website, it well accept the esn then but I can't update the profile or the phone # as well as the min # (voicemail #). I am unable to get into the programming since its rooted the only code that works is *#06# for the esn #. Please take into account I've never rooted a phone before thats why I bought one already done, im hoping someone out there can help me without having to go back to factory I have attached a picture below of my phones software if that helps.
I thank you all in advance
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
dean66 said:
I just bought a rooted galaxy s3 on virgin mobile, but now that its rooted I can nt activate it on the virgin website, it well accept the esn then but I can't update the profile or the phone # as well as the min # (voicemail #). I am unable to get into the programming since its rooted the only code that works is *#06# for the esn #. Please take into account I've never rooted a phone before thats why I bought one already done, im hoping someone out there can help me without having to go back to factory I have attached a picture below of my phones software if that helps.
I thank you all in advance
Click to expand...
Click to collapse
Your problem is not that it out rooted, it's that it is running CyanogenMOD. Thus the dialer codes do not work, nor does it have a prl/profile update option. One easy fix since you have a custom ROM, which also means you have a custom recovery, is to flash a TouchWiz ROM such as WickedS5 or WickedX or even stock (rooted) to gain your dialer codes and prl/profile update options. Backup in your custom recovery to your external SD card, wipe, flash TouchWiz ROM. Once your activated just restore your backup of CyanogenMOD
dean66 said:
I just bought a rooted galaxy s3 on virgin mobile, but now that its rooted I can nt activate it on the virgin website, it well accept the esn then but I can't update the profile or the phone # as well as the min # (voicemail #). I am unable to get into the programming since its rooted the only code that works is *#06# for the esn #. Please take into account I've never rooted a phone before thats why I bought one already done, im hoping someone out there can help me without having to go back to factory I have attached a picture below of my phones software if that helps.
I thank you all in advance
Click to expand...
Click to collapse
I had a similar issue when I tried to flash Dirty Unicorns over CM11 and subsequently bricked my Virgin S3. I had to flash it to a Boost mobile stock ROM then to Sprint before it would regain signal.
See this thread: http://forum.xda-developers.com/showthread.php?t=2741413

[Q] Sprint locked out my signal??

Ok, I have a SG3 from net10 that uses sprint towers. only. sch-690l i believe. so i flashed a new rom to my phone, couldnt get data so I flashed back to recovery of stock. Then flashed back to new rom and flashed new modem because i read somewhere it would give me data. Then booted it up and no signal at all. Went back to restore stock and the same thing. PRL, profile wont update. ##72786# wont work.
I brought the phone to phone geeks to see if they could help, and was told that Sprint locked out my phone signal. Because they found something wrong and i guess happened to be looking at the time. I was told they are the only company that does this, but it is hard to find information about it. Is this true??
If so, can i replace the logic board? Does it change the serial number? Thanks!

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