Develop Bugs

Display problem!! Please help!

display does not always work. The phone is not rooted. So I don't use set cpu or anything like that. The problem that I am having is when I turn the phone on (after it is shut down) it does not display the htc logo, then when it gets to the g2 it does not display that either. When the finishes turning on the screen is still black. I can press the digitizer where I know the unlock is and I can feel it vibrate then when I unlock it I can still feel it vibrate when it unlocks and it takes about 2 to get the screen on from this just pressing the on and off power button. Some1 please help. PLEASE HELP!!! Any Ideas?
Sent from my T-Mobile G2 using XDA Premium App

Sounds like a dead LCD unit. How/when did this start happening?

Dang so the lcd is not even turning on? Since your not rooted you should get a replacment phone
Sent from my HTC Vision using XDA Premium App

masroorkhan said:
I searched other forums and seems like I am not the only one with this problem. All they suggested was to take out the battery, mem card, sim and leave it for a while and then put everything back in, the display was working fine again. Unfortunately, it didn't work for me, not even restoring factory default, not to mention going through that painful "shooting in dark" process.
I am already aware that if all things fail, LCD has to be replaced. Other than that if anyone has any other suggestion(s), it'd be much appreciated. Otherwise thanks anyways
Click to expand...
Click to collapse
I am going through same problem. Haven't found a 'non-LCD replacement' solution yet. Maybe the above will make things work for you. There was one guy who said he turned on the phone without the mem card. So you can try this as well.
If you find anything else, please share.
Good luck.

I didn't think it was a dead lcd because after about 2 minutes of the phone already running the lcd will turn on again. and I saw your thread that said to take everything out I did try that and it did not help. any other ideas?

Does the screen flicker? If you open it up halfway and gently nudge the flex cable, does it do anything?

I juat tried and it does not flicker at all. Once the screen in on there are no problems, its getting the screen on that's hard. Its realy weird. And it started about a week ago and the phone is out of warenty.
Sent from my T-Mobile G2 using XDA Premium App

It doesn't sound like it should be a problem but I want to root it. And install a custom rom, and I am scrared to do that because when I boot into recovery I cant see the screen.
Sent from my T-Mobile G2 using XDA Premium App

How can it be out of warranty? G2 wasn't released until October 2010 and HTC provides a 1 year defect warranty. Here is the link. http://www.htc.com/www/support/warranty.html. I didn't look at anything outside the US though.
This is not a caused by physical damage so should be covered??
Also, Tmo, if that's who you're with might just send you a new one?
I'm assuming you don't have the Asurion 5.99 plan? That would cover it for $130 last resort.
Oh, also, Visa or Mastercard will sometimes take care of you if you used it to purchase the phone so check with them in a pinch.

Unresponsive touch screen

Hi all, I recently purchased a nexus to replace my ailing evo 4g today from sprint and it came with a little surprise. The phone is horrible at picking up touch inputs, literally to the point the phone is unusable, like when you physically press the key "n" onscreen and "m" and a backspace is the result; and this happened literally out of the box. If i hadn't bought the last galaxy nexus of all the sprint stores in reach, i would have of course gotten another phone; however when the sprint rep checked to see when the next batch of them come in, there's supposedly a halt on shipments itself of the phone to sprint for unspecified reasons. I really really need some help on this one as im truly contemplating returning the phone and leaving sprint altogether. Browsing the web, I found this (http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/) link in which someone tuned the input drivers for more responsiveness on the nexus s. My question is can this work on the nexus? If not, what needs to be done so i can finally enjoy my nexus!??

edtate said:
Hi all, I recently purchased a nexus to replace my ailing evo 4g today from sprint and it came with a little surprise. The phone is horrible at picking up touch inputs, literally to the point the phone is unusable, like when you physically press the key "n" onscreen and "m" and a backspace is the result; and this happened literally out of the box. If i hadn't bought the last galaxy nexus of all the sprint stores in reach, i would have of course gotten another phone; however when the sprint rep checked to see when the next batch of them come in, there's supposedly a halt on shipments itself of the phone to sprint for unspecified reasons. I really really need some help on this one as im truly contemplating returning the phone and leaving sprint altogether. Browsing the web, I found this (http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/) link in which someone tuned the input drivers for more responsiveness on the nexus s. My question is can this work on the nexus? If not, what needs to be done so i can finally enjoy my nexus!??
Click to expand...
Click to collapse
Return it and get a new one.
Sent from my Galaxy Nexus using XDA

No can do for the moment, nearest sprint store with a nexus is too far away. I tried using the kernel fixes I mentioned in the op but ended up not getting any good results at all with the added bonus of having my phone stuck with a stock image which for some reason looks for a sim card and doesn't connect at all?? im shocked at how difficult this is turning out..

I am having the same issue as you, also my phone sometimes just stops responding to touch completely! All the power buttons work so it isn't a software issue, but the screen just doesnt respond to touch input. My question is, what do I do in order to return it and get a replacement?
Do i relock the bootloader and flash back the custom rom??
Im a bit of an Android noob and not sure how to return it compeltely to stock. I am running Francos kernal with a deodexed stock rom and unlocked bootloader.

This could be relevant to your interests: http://forum.xda-developers.com/showthread.php?t=1576739

Petrovski80 said:
This could be relevant to your interests: http://forum.xda-developers.com/showthread.php?t=1576739
Click to expand...
Click to collapse
This isn't my issue unfortunately My screen becomes unresponsive altogether, and nothing apart from a battery pull fixes it. So I called Amazon and am getting a replacement.
Just gonna make sure I got all my data and hopefully this is just a one off
Otherwise I think I will have to go with another device, even though I do love the Nexus
Ps. It could even be a faulty touchscreen driver

I'm sure your replacement will be fine.
Sent from my Galaxy Nexus using Tapatalk 2

Petrovski80 said:
I'm sure your replacement will be fine.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
*fingers crossed*

Proximity sensor broken?

Love this awesome phone but as of late the proximity sensor on this note has either broke or is buggy. First started to notice that the red light of the proximity sensor would not turn off. After a while as I make phone calls my screen will turn off but as I put my phone away from my face it doesn't turn back on. This may not seem like a big problem but if I can't have full control of my phone it is rather bothersome. For example I cannot properly end calls or switch to speaker phone or utilize my phone during the call. It is rather annoying talking while keeping the screen on because I end up click all sorts of things while my face is on the phone. Need help in fixing it. Tried rebooting, turning proximity sensor on and off, battery pulls but nothing. It sometimes returns back to normal after a while but due to my line of work I cannot afford to estimate when it's going to work. Any help would be great. I apologize in advance if this issue has already been addressed. Thanks!
Sent from my SPH-L900 using Tapatalk 2

is there a case or screen protector covering the sensor?
has the setting been changed in call settings?
Sent from my SPH-L900 using xda app-developers app

I do have a case but I tried taking it off and it still has same symptoms. I also tried turning the settings on and off. Maybe it's the screen protector but my sgp sits right below the sensor so I doubt it's that either.
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
I do have a case but I tried taking it off and it still has same symptoms. I also tried turning the settings on and off. Maybe it's the screen protector but my sgp sits right below the sensor so I doubt it's that either.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
it may be faulty.
is it rooted? I forgot if you mentioned trying a hard reset or reflash
Sent from my SPH-L900 using xda app-developers app

It happened while completely stock and also rooted as well. I also tried rebooting and battery pulls but same results. I think I'm going to bring it to the sprint store. The funny thing is I brought it in before and magically the tech got it to work again. I was thinking maybe it was the way I was holding it. But I tried holding it with either hand and it still occurs. Hopefully this time I can reproduce it again. I'm fed up trying to figure this out.
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
It happened while completely stock and also rooted as well. I also tried rebooting and battery pulls but same results. I think I'm going to bring it to the sprint store. The funny thing is I brought it in before and magically the tech got it to work again. I was thinking maybe it was the way I was holding it. But I tried holding it with either hand and it still occurs. Hopefully this time I can reproduce it again. I'm fed up trying to figure this out.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Let me know. I have not seen any faulty ones yet but it could happen
Sent from my SPH-L900 using xda app-developers app

I have this exact same issue. Started out stock, continued rooted. I resently did a full reset and installed the Jelly Bomb Rom - same issue.
It does not appear to be software related.

amishbobinc said:
I have this exact same issue. Started out stock, continued rooted. I resently did a full reset and installed the Jelly Bomb Rom - same issue.
It does not appear to be software related.
Click to expand...
Click to collapse
Just an update:
I brought it back to my local Sprint store to have the device checked out a 2nd time last week. I was able to reproduce the problem to the CSR and they immediately took it in to get it repaired. Told me to come back in a hour to come pick it up. Hour came up and as I inquired about my phone, the Sprint technician told me there was nothing she could do since it was rooted and simply handed me back my phone without a single explanation. I asked them how rooting a phone physically caused my proximity sensor to not work, and they simply shrugged. I then asked the CSR to please tell me what I can do alleviate this problem and he simply said, "I never rooted my phone before, so I don't know what to tell you". I was shocked because I work in sales and never before have I ever said that to a customer. I decided not to argue even though I know I could have and asked for the manager. I then decided to unroot my phone and go back to stock to see if that would magically fix my problem and of course it didn't.
Today, I went to the Sprint store near my work place, and HOLY COW, it was different. No wait, no line, and when I went to talk to the CSR and technician they were friendly and took the time to try to fix the problem. The tech went to through all the basics, doing a battery pull, hard reset, and even suggested to take off my SGP screen protector (I KNOW! I really didn't want to!). Unfortunately it didn't work, and the CSR told me to come back in a few days so they would order me a new one. Excited to hear that, I then asked them to specify which day and probably not wanting to deal with me anymore, decided to give me a brand new one on the spot. They set everything up and even gave me the box and everything, so now I have an extra charger, cable, and earbuds. It just goes to show how different Sprint procedures are. Both stores were Sprint owned stores, and both had the same technical support yet I was treated so differently.
To anyone having the same problems, please do yourself a favor and just unroot it just in case. I find that some stores will do or say anything to not replace your phone. I have been a loyal Sprint customer for almost 6 years and I feel that they will still treat you like crap.

i would report the first store for sure
Sent from my SPH-L900 using xda app-developers app

bakarus said:
Love this awesome phone but as of late the proximity sensor on this note has either broke or is buggy. First started to notice that the red light of the proximity sensor would not turn off. After a while as I make phone calls my screen will turn off but as I put my phone away from my face it doesn't turn back on. This may not seem like a big problem but if I can't have full control of my phone it is rather bothersome. For example I cannot properly end calls or switch to speaker phone or utilize my phone during the call. It is rather annoying talking while keeping the screen on because I end up click all sorts of things while my face is on the phone. Need help in fixing it. Tried rebooting, turning proximity sensor on and off, battery pulls but nothing. It sometimes returns back to normal after a while but due to my line of work I cannot afford to estimate when it's going to work. Any help would be great. I apologize in advance if this issue has already been addressed. Thanks!
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Glad I found this. .I have the exact same issue.
Swyped from my Samsung Galaxy Note™ II.

Glad I could help
Sent from my SPH-L900 using Tapatalk 2

mine works unless on speakerphone...at least once after turning speaker off it still did not work
Sent from my SPH-L900 using xda app-developers app

bakarus said:
Just an update:
I brought it back to my local Sprint store to have the device checked out a 2nd time last week. I was able to reproduce the problem to the CSR and they immediately took it in to get it repaired. Told me to come back in a hour to come pick it up. Hour came up and as I inquired about my phone, the Sprint technician told me there was nothing she could do since it was rooted and simply handed me back my phone without a single explanation. I asked them how rooting a phone physically caused my proximity sensor to not work, and they simply shrugged. I then asked the CSR to please tell me what I can do alleviate this problem and he simply said, "I never rooted my phone before, so I don't know what to tell you". I was shocked because I work in sales and never before have I ever said that to a customer. I decided not to argue even though I know I could have and asked for the manager. I then decided to unroot my phone and go back to stock to see if that would magically fix my problem and of course it didn't.
Today, I went to the Sprint store near my work place, and HOLY COW, it was different. No wait, no line, and when I went to talk to the CSR and technician they were friendly and took the time to try to fix the problem. The tech went to through all the basics, doing a battery pull, hard reset, and even suggested to take off my SGP screen protector (I KNOW! I really didn't want to!). Unfortunately it didn't work, and the CSR told me to come back in a few days so they would order me a new one. Excited to hear that, I then asked them to specify which day and probably not wanting to deal with me anymore, decided to give me a brand new one on the spot. They set everything up and even gave me the box and everything, so now I have an extra charger, cable, and earbuds. It just goes to show how different Sprint procedures are. Both stores were Sprint owned stores, and both had the same technical support yet I was treated so differently.
To anyone having the same problems, please do yourself a favor and just unroot it just in case. I find that some stores will do or say anything to not replace your phone. I have been a loyal Sprint customer for almost 6 years and I feel that they will still treat you like crap.
Click to expand...
Click to collapse
Thanks for the great info. I guess the next step is for me the install the stock rom and unroot....

bakarus said:
Glad I could help
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Brought my phone in to a sprint repair center store. They fixed it by replacing the sensor. Before I left I inspected it thoroughly, they broke the volume rocker and now they're ordering me a new one since they didn't have the grey in stock and back ordered.

Oh wow well at least it goes to show they are aware of the problem and I guess it's better that you will be getting a new phone.
Sent from my SPH-L900 using Tapatalk 2

00mred00 said:
mine works unless on speakerphone...at least once after turning speaker off it still did not work
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
I would bring it in. To me if something is working incorrectly it is every right for you to get an exchange. I mean I paid $300 for this phone, I better get one that works flawlessly.
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
I would bring it in. To me if something is working incorrectly it is every right for you to get an exchange. I mean I paid $300 for this phone, I better get one that works flawlessly.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
i work at sprint
Sent from my SPH-L900 using xda app-developers app

Lol well tell the employees at the flushing, ny store that they are doing something wrong and should handle customer services better
Sent from my SPH-L900 using Tapatalk 2

bakarus said:
Love this awesome phone but as of late the proximity sensor on this note has either broke or is buggy. First started to notice that the red light of the proximity sensor would not turn off. After a while as I make phone calls my screen will turn off but as I put my phone away from my face it doesn't turn back on. This may not seem like a big problem but if I can't have full control of my phone it is rather bothersome. For example I cannot properly end calls or switch to speaker phone or utilize my phone during the call. It is rather annoying talking while keeping the screen on because I end up click all sorts of things while my face is on the phone. Need help in fixing it. Tried rebooting, turning proximity sensor on and off, battery pulls but nothing. It sometimes returns back to normal after a while but due to my line of work I cannot afford to estimate when it's going to work. Any help would be great. I apologize in advance if this issue has already been addressed. Thanks!
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
The reason the red light stays on is because you have smotion on. With smotion the proximity sensor stays on the whole time. If you turn it off the red light will go off. Don't know if that will also fix your other problem. With the smotion on I don't have any issues.
Sent from my SPH-L900 using xda app-developers app

bakarus said:
Just an update:
I brought it back to my local Sprint store to have the device checked out a 2nd time last week. I was able to reproduce the problem to the CSR and they immediately took it in to get it repaired. Told me to come back in a hour to come pick it up. Hour came up and as I inquired about my phone, the Sprint technician told me there was nothing she could do since it was rooted and simply handed me back my phone without a single explanation. I asked them how rooting a phone physically caused my proximity sensor to not work, and they simply shrugged. I then asked the CSR to please tell me what I can do alleviate this problem and he simply said, "I never rooted my phone before, so I don't know what to tell you". I was shocked because I work in sales and never before have I ever said that to a customer. I decided not to argue even though I know I could have and asked for the manager. I then decided to unroot my phone and go back to stock to see if that would magically fix my problem and of course it didn't.
Today, I went to the Sprint store near my work place, and HOLY COW, it was different. No wait, no line, and when I went to talk to the CSR and technician they were friendly and took the time to try to fix the problem. The tech went to through all the basics, doing a battery pull, hard reset, and even suggested to take off my SGP screen protector (I KNOW! I really didn't want to!). Unfortunately it didn't work, and the CSR told me to come back in a few days so they would order me a new one. Excited to hear that, I then asked them to specify which day and probably not wanting to deal with me anymore, decided to give me a brand new one on the spot. They set everything up and even gave me the box and everything, so now I have an extra charger, cable, and earbuds. It just goes to show how different Sprint procedures are. Both stores were Sprint owned stores, and both had the same technical support yet I was treated so differently.
To anyone having the same problems, please do yourself a favor and just unroot it just in case. I find that some stores will do or say anything to not replace your phone. I have been a loyal Sprint customer for almost 6 years and I feel that they will still treat you like crap.
Click to expand...
Click to collapse
Well after a few hours of work/waiting I am sad to say that I did not benefit from the good customer service you got.
I went in today around 10 and dropped off my phone to be looked at by the Tech, who was not in until 11.
Around 12:15 I got a call (on my wifes phone) and they let me know that the phone would have to be entirely replaced. The tech told me he could not swap one out for me. I asked to speak to a manager.
Manager, "hello this is Matt"
Me: "Hi Matt, (explained issue again) and I was hoping you guys could replace my phone for me. "
Manager: "We don't have any phones available for that, we will have to order one from the depot"
Me: ' Oh, you don't have any note II's at the store?"
Manager: "We do, But they are for new customers and activation's only.
Oh... WAIT WHAT?
Ok ok. I understand that if he isn't allowed to and MUST order them from the depot....BUT HOW ARE YOU STUPID ENOUGH TO SAY THAT?
I have worked in various customer service capacities for most of my life, and here is what he said sounded like to me:
(not a real quote): "Here at Sprint and/or our store new customers and activation's are the priority."
What he should have said: "I am sooooo sorry. I am not allowed to do that, I absolutely would if I could. How about I order one from the depot for you and let you know as soon as I have an arrival date?"
sigh. So after all that, because I don't have TEP (sprints monthly insureance) I have to pay $35 to get a "new device"
They PROMISED me that it would be new and not refurb. So we will see how that works out.
Thank you for patiently hearing (reading?) my rant......

HTC One Reset itself and is now stuck on Verizon splash screen

I have had my HTC One for 25 days now. I am not rooted and completely stock.. I was listening to Pandora at work with phone plugged into my work laptop. My phone reset itself and wouldn't go past the Verizon splash screen. Not wanting to lose my photos of my kids, I took the phone to a Verizon store and had them check it out.. they attempted a fast boot and asking them phones recovery which led to being stuck at the Verizon splash screen. Finally the tech factory reset my phone losing all of my photos and the phone made it to the lock screen only to reset when unlocking the lock screen and then freezing again at the Verizon logo on the splash screen. My phone also won't power off. It has been stuck on on the splash screen the past 5 hours. Verizon said there was nothing they could do in store.. anyone have any ideas on getting the pone back to normal? I've had zero problems prior to this and loved my phone thanks
Sent from my GT-N5110 using XDA Premium 4 mobile app

avengedfo7ld said:
I have had my HTC One for 25 days now. I am not rooted and completely stock.. I was listening to Pandora at work with phone plugged into my work laptop. My phone reset itself and wouldn't go past the Verizon splash screen. Not wanting to lose my photos of my kids, I took the phone to a Verizon store and had them check it out.. they attempted a fast boot and asking them phones recovery which led to being stuck at the Verizon splash screen. Finally the tech factory reset my phone losing all of my photos and the phone made it to the lock screen only to reset when unlocking the lock screen and then freezing again at the Verizon logo on the splash screen. My phone also won't power off. It has been stuck on on the splash screen the past 5 hours. Verizon said there was nothing they could do in store.. anyone have any ideas on getting the pone back to normal? I've had zero problems prior to this and loved my phone thanks
Sent from my GT-N5110 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
They really sent you out of the store with a non-functioning phone? What the hell are you supposed to do? Call HTC?
Not that it helps you now, but create a Dropbox account or allow the auto-upload to Google. I don't want to risk being in a similar situation so I have my photos auto-upload when I'm on Wi-Fi to minimize the chance of something like that happening. Sorry man. I wish I had something to offer that might help.

one4thewings said:
They really sent you out of the store with a non-functioning phone? What the hell are you supposed to do? Call HTC?
Not that it helps you now, but create a Dropbox account or allow the auto-upload to Google. I don't want to risk being in a similar situation so I have my photos auto-upload when I'm on Wi-Fi to minimize the chance of something like that happening. Sorry man. I wish I had something to offer that might help.
Click to expand...
Click to collapse
Normally I have dropbox setup to auto save my photos, but I hadn't set it up on my HTC yet. The guys at Verizon kept trying to reset the phone, and finally, they were ready to have a phone sent to me tomorrow, but yeah I'm without a phone until tomorrow afternoon.. They said that the store doesn't handle replacement devices, and that a replacement has to be ordered. I decided to wait and go home and use my wife's S4 to call Verizon and HTC and see if there was any other way to get the photos off the phone, but unfortunately, no one at either tech support could figure out the issue with my phone and the Verizon rep at tech support says that since these phones are mass produced, sometimes things like this happen. I guess the point of my thread was to alert people of the importance of backing up your photos with this phone, and any other information of importance. Also, I'm excited to get my HTC one back tomorrow, the Verizon rep on the phone was also very nice and tried to request a brand new phone instead of a refurbished unit, but was unable to do so. He said that likely, due to the newness of the phone, that the phone may be brand new anyway. I guess I will find out after work tomorrow. Hopefully I get a nice new One tomorrow, and the first thing I will be doing is turning on the auto-upload feature and the Dropbox sync.

That stinks, sorry to hear that happened. Let us know how it turns out, and whether you got a refurb or not.

That's definitely a con to this phone. In some situations, a battery pull can relieve problems sometimes.

Got a refurbished HTC one from Verizon disappointed its not new. Slight gap near the power button but nothing too bad seems to be working great so far.
Sent from my GT-N5110 using XDA Premium 4 mobile app

avengedfo7ld said:
Got a refurbished HTC one from Verizon disappointed its not new. Slight gap near the power button but nothing too bad seems to be working great so far.
Sent from my GT-N5110 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
damn I was hoping we'd get refurb phones from HTC, I don't think I want Verizon taking apart this phone personally.
Idk as long as it's put back as well as the first, no complaints here.
I'd jsut send it back until one came that is perfect.
I've sent back I think it was 4-5 htc rezounds refubs before I got a good one.

damn, refurbs already? That didn't take long.

rmaccamr said:
That's definitely a con to this phone. In some situations, a battery pull can relieve problems sometimes.
Click to expand...
Click to collapse
just hold power for ten seconds.. or power and volume down.
easier than a battery pull, IMHO.

Just keep calm .
So i recently forced mu htc to get stuck at verizon with xposed module.
And got a working solution, as the phone gets stuck just run:
1. adb shell am start -a android.intent.action.DELETE -d package:com.package name
2. adb shell pm uninstall -k com.package name
witch the package would be the latest apk you have installed it, it will give you errors cant not find or access.
just let is go on and then it goes ON worked for me.
Hope it works fir the next guy with the same problem.

Xposed puts a flashable disabler zip on your sdcard (Exposed_Disabler_Recovery.zip). All you have to do is boot into recovery and flash it. That will dissable the exposed framework, and all related apps.

G3 Strange Behaviour, any help?

Hey everyone,
All of a sudden this afternoon I was struggling to respond via Facebook messenger and pull down the notification shade and then all of a sudden the phone was doing whatever it wanted selecting things on its own and generally ignoring my commands.
I did a factory reset but the issues remain and after doing a restore via a kdz file it seems that again the issues remain.
It seems like I can use the touch screen but everything requires me to hold the on screen selection down for a few seconds to get it to respond...
It's been working fine up to this point and I don't have a clue what's gone wrong...
Sent from my iPad using Tapatalk HD

Faulty digitizer? Have you tried pulling the battery and letting it sit for a few minutes?

americasteam said:
Faulty digitizer? Have you tried pulling the battery and letting it sit for a few minutes?
Click to expand...
Click to collapse
Yeah done that but still nothing, was in a dialler a minute ago and all number keys worked fine but then other keys wouldn't and now number keys need holding down again too...
Sent from my iPad using Tapatalk HD

If I press rapidly on buttons on the screen it will respond first time to app icons etc, for example if i rapidly press on the back button and then press on the app icons with another finger it works straight away.
Otherwise I have to hold on a button for a couple of seconds before the touch registers...
Sent from my iPad using Tapatalk HD

Sounds like a defective unit, I'd return it asap.

Semantics said:
Sounds like a defective unit, I'd return it asap.
Click to expand...
Click to collapse
I'm leaving it off and with the battery removed to try again in the morning, would I need to send it back to LG?
I got it off amazon...
Sent from my iPad using Tapatalk HD

matw01 said:
I'm leaving it off and with the battery removed to try again in the morning, would I need to send it back to LG?
I got it off amazon...
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
How long have you had the phone? What carrier? I would think you could contact the seller and let them know you need a replacement unit. You might even be able to bring it back to the carrier store if its branded by one of the US carriers.

Semantics said:
How long have you had the phone? What carrier? I would think you could contact the seller and let them know you need a replacement unit. You might even be able to bring it back to the carrier store if its branded by one of the US carriers.
Click to expand...
Click to collapse
A couple of weeks maybe and it's a sim free European model, I live in the uk...
Sent from my iPad using Tapatalk HD

matw01 said:
A couple of weeks maybe and it's a sim free European model, I live in the uk...
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
I would contact the seller immediately and let him know the unit is defective. This is the first time I've heard of anything like this happening, I can't find another instance on the forums here.

Semantics said:
I would contact the seller immediately and let him know the unit is defective. This is the first time I've heard of anything like this happening, I can't find another instance on the forums here.
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I know, been working fine all day and then all of a sudden it went...
I will contact amazon, might have to go through lg though.
Sent from my iPad using Tapatalk HD

Checked my phone after leaving it over night and its still not working although part of the touch screen seems more responsive now it's still definitely got issues.

Call Amazon support, explain the problem. They should send you a replacement for you to get tomorrow morning even before you sent yours to them. Happened to me in the past in the UK (with my Galaxy S3), I was impressed by their customer support. They even asked me if I wanted a refund or a replacement, and it was 8 or 9 months after I had bought it!

Please help: different strange behavior
Today while I was on the google now screen my phone stopped what it was doing, vibrated, and took 4-5 photos with the flash (at 11:45am). This same behavior happened yesterday also, though I'm not sure what time.
My phone is still unrooted, running the google now launcher (installed from a downloaded apk, but updated from play store) and all other apps directly from play store. I didn't have any apps running that had access to the camera, so I am nervous that something is wrong with the phone.
Anyone else seeing similar behavior? Thanks!!!

spoke to LG but they have to check my imdi number which they can't do till monday