[Q] Dust around front camera? - Galaxy Tab S Q&A, Help & Troubleshooting

I just got my new Tab S 10.5. The screen is amazing!
I've noticed a small piece of dust towards the right side of the front camera. Does anyone else have this? I'm assuming the answer is no, but I wanted to confirm before exchanging.

I wanted to give an update.
I took the tablet apart and took the front camera out. A quick blast of canned air sent the little string flying. All is well now.
Just an FYI, the back is held together with snaps like the Note 3, but it's also glued all the way around.

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back cover and picture quality

little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?
asiancuta said:
little irritated that i just realized that taking the back cover off my tilt2 made for better quality pictures. and i randomly clean the plastic lens cover on the back cover but pics still come out hazey.
anyone have this issue or tips to clean it?
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Is the plastic cover scratched -- like from rubbing against something?
Ironically, I am having the same issue. I was just searching for a solution on here last night. It seems to have just happened within the past week. The cover on mine doesn't seem to be scratched.
I tried cleaning it vigorously with my shirt, but the haze wouldn't go away. A little more "cleaning" today and most of it seems to be gone.
My buddy fixes copiers, so I figured he might have something that will clean it up good. I will work on this tomorrow and see if I can get it cleared up.
nope no scratches or anything. i'm pretty careful with the phone since i paid full no-contract price for it i've done windex and rubbing alcohol via q-tip...but no success.
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.
yeah, I noticed the same on my tilt 2. The plastic cover makes the pictures blurry. I ended up just removing the plastic camera piece from the back cover. The camera is recessed, so I don't see the need for a plastic cover. Works much better.
asiancuta said:
the drastic difference without the back cover is like going from watching standard tv without contacts to watching HD tv with contacts.
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Kinda like this:
I've got the European version of the TP2 - it doesn't have any screen in the back cover - just a hole!
big difference..
thanks for posting this....hadn't thought about this issue....
but checked it out...and yep...HUGE difference....
the plastic 'lens cover' looks like a pretty cheap plastic material....
even with the best care and cleaning it will ultimately change....
mine's filthy and scratched a little....
considering popping it out
I popped mine out and it looks a lot better now. The contrast/sharpness is much better without it. The camera is actually pretty decent now, weird that htc ruins the cam by putting these plastic pieces of crap over the lens!
jcterry said:
Kinda like this:
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that's exactly how my pictures came out. thanks for posting examples.
those of you that have popped that plastic cover off haven't had any dust or foreign debri issues getting in the phone, without it? that's my only concern.
Nice find asiancuta the camera is so much better thanks for sharing.
It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.
magnaman750 said:
Nice find asiancuta the camera is so much better thanks for sharing.
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no prob. figured picture quality was a lens cover issue..went on a hunch. loving the pictures and the phone so much more now
bwnotredame06 said:
It's not because the lense is dirty, I tried it the same day the TILT2 came out, fresh out of the box. So it's not a dirty lense, i had the same issue with the TILT 1 , its the protective lense cover, it's just cheap and not clear. so you could remove it , some people even drilled a hole in it. It will allow for dust to get under the cover more, but it gets under there anyways, you can blow it out every once in awhile, instead over removing your cover and having people look at you like your retarded.
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true..i airblow mine once a week at least. dust build up is incredible...pretty much a dust magnet. looks like i'll attempt to drill a hole or take the plastic off completely. picture quality is too d*** good without it
If you are concerned about dust, when removing the clear plastic piece, place a small piece of gaffers or masking tape (with one end curled over) on the hole. This will create a small flap that will prevent dust from entering. When it's time to take a photo just peel back the tape a little.
Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.
bwnotredame06 said:
Also No need to Drill a hole, from the outside push on lense protector inward, and it pops right off, if you decide later, you can put it back on real easy.
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i'm gonna keep the plastic off for a couple of days and see how it goes.
side note and another small observation: looks like a slight bad design flaw on HTC's part, for the HTC Tilt 2 if you look at other phones...blackberry, nokia's, and even the HTC Pure..basic keyboardless version of the Tilt2...you can see the lens higher up on the back of the phone. now hold you're phone as you usually would while browsing the web or checking the weather. don't know bout anyone else, but i place my pointing finger along the back of the phone as stable support..unknowingly covering the lens part. that and possible oxidation (the yellow discoloring that occurs on your car's headlights) may lead to the bad quality pictures.
Night and day difference in popping out that cheap plastic lens. WOW, better then my 3.1 digital camera now.
Yeah, I did that on my Kaiser and it was much better. Bought a replacement back cover just for that purpose, but I can't find another cover specifically for the Tilt 2 yet, so I just can't bring myself to do it to this phone yet.
Debbie
I got my TP2 just one and a half week ago new here in Germany. And there was no plastic lense in the battery cover, just a hole.
But the quality of the camera is more than poor. I had an SE X1 with the same 3.2 MP before it -that was goot quality. The TP2's quality is more than poor compared with the X1. Like 1 MP (TP2) to 3 MP (X1). Even at a good sunny day a picture in a garden is without sharpness at the edges and in the bottom of the front. The camera of the X1 I used more and more often instead of my standard digital camera for same easy pictures and it was ok. But the camera of the TP2 ist unusable compared with the X1

Back cover won't snap in at the bottom left corner

It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
It always seems click in better for me if I start at the bottom and work up.
TareX said:
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
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You're not putting it in correctly. Gotta make sure the bottom tabs are before you start snapping the rest. I have more success getting the right tab in first and messing around till the other tab falls in and the bottom of the cover kisses the phone.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
SOLVED: Thanks to this guy from androidcentral:
"Originally Posted by DBVille: And, make SURE the hooks aren't bent up. I am betting the hooks have been bent up, at least on one side, from trying to push it closed. (dont ask how I know). Look very closely at the hooks. Put your finger nail under them and pry them up/apart from the back if they are too close to the cover to engage the clips on the phone. When done right, it just snaps on. But, you must get the bottom done first."
The hooks were bent up... fixed them with my nails. Now it snaps back on. Still pretty cheap though.
Or user error?
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
wonshikee said:
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
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+1 this is how I do it...common sense...
Sent from my Galaxy Nexus using XDA App
Happen to me too the first week. I'm a pro now.
Sent from my Galaxy Nexus using xda premium
God, the build quality and camera are a real disappointment on this phone. thanks for the tip on bending up the tabs.. worked for me..
never the OP's fault that he doesnt know how to put the back cover on.. always Samsung's fault for not making it tard proof.
Zepius said:
never the OP's fault he doesnt know how to put the back cover on.. always Samsung's fault for not making tard proof.
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Admittedly the back cover of the GN is one of the more complicated ones to put back onto the phone.
Do not force it on - if you do it right, it will go back on with just a little pressure. Like others said before you have to start at the bottom latches and work your way up from there. Note that the bottom latches are different from the others and do not snap in like the rest.
I'm extremely pleased with the build quality of this phone! A product feels VERY well build when you can't make it flex slightly or make the battery cover creak by squeasing the phone a certain way! Looking at you, HTC! The DInc, Thunderbolt, and Rezound that I've had all suffered from that. (Though I couldn't make the Thunderbolt flex)
And anytime you drop an HTC phone, first the battery door flies in the air, then the battery pops out -.-
Samsung on the other hand, the Nexus is VERY solid, battery door doesn't creak nor does the frame. No creaking sounds at all. I cannot flex the phone. What is it with people dissing Samsung for making plastic phones, what do you want them to do? Engineer a new compound? Geez
As so many have pointed out, the cover doesn't snap at the bottom; you start there by inserting the bottom hooks, then snap the sides and top.
In fact, I've found the easiest, most effective way to do it is laying out face down, insert the bottom hooks, then zip up both sides together with my thumbs, finishing with effortlessly snapping the top in.
As for the build, I couldn't disagree more strongly. The back design is brilliant. The phone overall is rock solid, and has solved the common back pop-off battery pop-out of most phones today.
Sent from my Galaxy Nexus using xda premium
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
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There is no issue if you put it on correctly.
Sent from my Galaxy Nexus using Tapatalk
Careful because our store model had a broken back cover since day one. Two sided take is holding it together at the moment.
Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
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Happens at all the stores. Some have ziptied the backcover back on . However, it really is a non issue. In the case of the store phones, the heavy security device that is glued onto the back cover, pulls very hard at the back cover and it creates issues. In reality, given that it is a completely flat piece of plastic that is sitting flush against your phone with no handles, there is no way to exert even remotely the same amount of outward forces on the back cover.
While removing and putting on the backcover doesn't feel great, the cover does a great job, helps keep the phone slim and light, and looks pretty damn good. The store model did put me off due to this same issue with the security device, but I have had absolutely no issues with the backcover, or the phone feeling flimsy (and I came to the GN from the OG!).
LOL the back cover is well built imo. Just because it is thin does not mean it is of poor construction.The people who are having problems just aren't bothering to learn how to put it on. You don't just snap the whole thing on. Put any backcover on incorrectly and you risk damaging it.
I remove my back cover regularly to swap SIMs and although I've had it since release day not only does it look the same as it did when I bought it but it functions perfectly too (stays on nice and tight).
TLDR; If your tabs are bent you're doing it wrong. Don't blame design for your lack of intelligence.
Thank you for the replies. It is reassuring.
I found it funny that the security really didn't work for this device. Since the alarm didn't go off when the back fell off.
Bottom tabs get bent up
I've had my GN for a little over a week. The problem that I have, and I assume the others have, is that the tabs at the bottom get bent up so that they can't hook in.
I bent them down with my fingernail so that they are horizontal again, and it clicked in fine.
My concern is that this is already a problem after a week, and plastic can only take so much bending and fatigue before it totally breaks, which will eventually occur. I would imagine that at least some people who have had their GNs since launch have already experienced this.
Frankly, I think this is a manufacturing issue that Samsung should ultimately address.

Back Cover Flexing?

I was wondering if anyone else had some backcover flexing. Specifically, right between the camera and the google logo. This is with the standard cover with 1750mhA battery.
It just bothers me a bit because its not perfect. :S
I definitely have some flexing there and for me, if I press my finger to the right of the camera (looking at the back) it flexes and makes a slight clicking noise. Bothers me too and I end up doing it on purpose way too much >< My friend works at the place I bought it and she let me try another back to see if it made a difference but it did the same thing so I think it's normal!
It's good to know that it's not just my phone experiencing this. Thanks of the reply.
Mine doesn't flex at all!
mine does, and the one i replaced did as well, i expect the 3rd one does the same so i didnt go back to exchange it
same to 3 of my frd's
so, if u dont like it, put 2 layers of scrotch tape on the inside of the battery cover around the camera area

[Q] Creaking sound from Note 2

Hi guys,
So I noticed a creaking sound coming from my Note 2 when I flex it. I wasn't flexing it hard, just a gentle bend back and forth. So I took the back cover off to see if it was that, however the creaking sound was still there. I played around with it a bit and found that the sound was being made from the bottom left hand side of the phone (when screen is facing down). This is where the S-pen silo is, and it is the plastic around there that is making the noise. I'm wondering if anyone else has this 'issue' and would it be a problem? thanks
Samsung plastic at work. Normal.if it bothers you a lot get a back cover or stop squeezing
Lol. And the normal use of a phone includes flexing it like that. Oh my
Sent from my Samsung Note II.
Thanks guys, I was just wondering if was going to be an issue, because it didn't really sound good :good:
Hahah the reason I found out about this was from taking my case off the phone. I started flexing the device after I noticed the sound to investigate what it was.

[Q] Front camera dust issue

The images from my front facing camera have gotten more and more washed out over the past few months. Apparently there is a small bulge in the aluminum right below the camera (where is connects to the black glass). The bulge is so slight that i can't even slip a piece of paper into it, but apparently it is enough to allow the occasional piece of dust in, so now the lens is coated with some debris (washing out the pictures).
I've tried canned air to no avail. I'm wondering if it makes sense to try and pry the bulge bigger to provide a better opportunity to clean the lens. I definitely don't want to take the whole screen off just for the front camera lens, but if there were a less involved disassembly to get the upper grill off or something, I'd be willing to try that.
Anyone have any suggestions?
chuck-fu said:
The images from my front facing camera have gotten more and more washed out over the past few months. Apparently there is a small bulge in the aluminum right below the camera (where is connects to the black glass). The bulge is so slight that i can't even slip a piece of paper into it, but apparently it is enough to allow the occasional piece of dust in, so now the lens is coated with some debris (washing out the pictures).
I've tried canned air to no avail. I'm wondering if it makes sense to try and pry the bulge bigger to provide a better opportunity to clean the lens. I definitely don't want to take the whole screen off just for the front camera lens, but if there were a less involved disassembly to get the upper grill off or something, I'd be willing to try that.
Anyone have any suggestions?
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Try to contact either HTC for a free repair (telling them your front camera is not working) or try to do the same thing with Verizon for them to get you a Like-New replacement (it is very easy to get them to do that, they ship one out for almost any problem). You are for sure within the 1 year standard warranty that comes with every phone since this phone only came out on August 28, 2013.

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