I hace an s-offed M8, with an unlocked bootloader.
However, it has an issue and needs to be returned to warranty.
If you're s-off you can remove all the tampered warnings and when you lock your bootloader it'll be changed to "locked" instead of relocked.
If I restore to complete stock and perform all these steps and undo the s-off, will HTC honour my warranty?
Or is your IMEI given to HTC when you unlock it through HTC DEV and they blacklist you?
Anyone with any experience regarding this would be much appreciated.
They know you unlocked. I would lock bootloader and leave it soff. Going s-on throws a tampered label. If they try to charge you just argue that you are not unlocked and they must prove that unlocking broke your phone. If you are in the US you should be good. Harder if you are in another country.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Ya you shouldn't have problem.But you shouldn't try to go to s-on this may cause problem.Just change the label to Locked and restore nandbackup/Stock rom and you are good to go!
The top 10mm of my screen has become unresponsive so I have to send it to HTC for repair. Now here's the big question. At the moment i'm S-OFF and unlocked bootloader using sunshine, now do I relock bootloader and return to S-ON before returning phone. What's peoples opinions i'm in the UK.
Thanks in advance.
So I am in the last month of my Htc free screen replacement. I have read many of the posts about people dealing with HTC and the success and fail stories. I have decided it's worth the risk since my crack is pretty bad. I'm S-Off, Bootloader unlocked and was wondering if I flashed a modified h-boot to show the device as S-On and bootloader locked and restored the stock Recovery, Rom, and Kernel would they be able to tell that the device was modified? If they are able to tell and deny my replacement I'll just keep the phone and have it replaced at a shop but it would be nice if it was free. Also if they update the phone will I lose my S-On and Bootloader unlock? Thanks
Hi , I would like if someone can confirm steps that I plan to do before sending One M8 for warranty.
Its S-ON, unrooted, Cid: HTC__032, stock recovery, stock OS-6.12.401.4 and its relocked and software status: modified (before OTA I unlocked via htcdev and used nandroid backup Lollipop for restore)
If I understand correctly I need to do in this order these steps:
1. Get Sunshine S-OFF
2. Get root
3. Use how to from scotty1223 for software status banner
4. Use how to from scotty1223 for resetting to LOCKED
5. Get back to S-ON
6. Unroot
Do I need to flash correct RUU in beetween any of the steps?
P.S. Reason for warranty is that 1cm of top of the touchscreen is not responding.
Thanks
Rakamahatta said:
Hi , I would like if someone can confirm steps that I plan to do before sending One M8 for warranty.
Its S-ON, unrooted, Cid: HTC__032, stock recovery, stock OS-6.12.401.4 and its relocked and software status: modified (before OTA I unlocked via htcdev and used nandroid backup Lollipop for restore)
If I understand correctly I need to do in this order these steps:
1. Get Sunshine S-OFF
2. Get root
3. Use how to from scotty1223 for software status banner
4. Use how to from scotty1223 for resetting to LOCKED
5. Get back to S-ON
6. Unroot
Do I need to flash correct RUU in beetween any of the steps?
P.S. Reason for warranty is that 1cm of top of the touchscreen is not responding.
Thanks
Click to expand...
Click to collapse
As long as your software status is official and your bootloader is "Locked" (not Relocked) then s-off won't affect warranty. Get s-off, run RUU, set bootloader status to Locked using scotty1223's guide, and you should be good.
Source: Sent my carrier M7 for warranty with s-off but official software and locked (not relocked) bootloader and had my problem fixed without issue.
fyarf said:
Source: Sent my carrier M7 for warranty with s-off but official software and locked (not relocked) bootloader and had my problem fixed without issue.
Click to expand...
Click to collapse
It should be noted, that carriers may handle warranty very differently than HTC. And even HTC warranty centers (by country/region) seem to have some variation in how they handle warranty claims.
For instance, AT&T doesn't give a crap if you make a warranty claim, and send the phone in with the bootloader unlocked, rooted, and even a custom ROM. In fact, in the past couple years, AT&T removed any mention in their terms and conditions, of software changes voiding warranty. The only things that void warranty is water of physical damage. The carriers make money on your monthly bills, much more so than selling hardware. So their interests are different from HTC.
That said, its possible (although rare) that phones come from the factory with s-off. So that may be part of the argument that returning to s-on isn't needed for warranty. But going back s-on is probably the safest bet.
redpoint73 said:
It should be noted, that carriers may handle warranty very differently than HTC. And even HTC warranty centers (by country/region) seem to have some variation in how they handle warranty claims.
For instance, AT&T doesn't give a crap if you make a warranty claim, and send the phone in with the bootloader unlocked, rooted, and even a custom ROM. In fact, in the past couple years, AT&T removed any mention in their terms and conditions, of software changes voiding warranty. The only things that void warranty is water of physical damage. The carriers make money on your monthly bills, much more so than selling hardware. So their interests are different from HTC.
That said, its possible (although rare) that phones come from the factory with s-off. So that may be part of the argument that returning to s-on isn't needed for warranty. But going back s-on is probably the safest bet.
Click to expand...
Click to collapse
I sent mine directly to HTC, bypassing the carrier.
Hi
I need to send my phone back for a warranty repair but I am confused about the exact steps to take.
My phone is currently S-OFF, rooted, has a TWRP recovery installed and has the latest Vodafone (VODAP001) stock rom installed.
What steps and in what order should I act in order to be left with a phone with a LOCKED boot loader (not RELOCKED/TAMPERED), unrooted and S-ON?
The instructions in a particular online link talk of locking the bootloader and then flashing an RUU but I can't find one for my Vodafone variant. (CID: VODAP001)
I have been going round in circles for the last few hours.
At one point I did lock the bootloader and then did the s-on but ended up in a boot loop to the bootloader - (probably because I forgot to unroot?)! Rescued it using the HTC Bootloader unlock code, reset and then rerunning Sunshine for S-OFF.
I can't seem to work out what to do without an RUU file.
Any help will be greatly appreciated.