Hi all, I'm a new user here, it is nice to meet u all.
So straight to the point, currently I'm suffering a few problems with my Xperia ZL.
To make it clear, at first, I send my phone to a shop to replace my damaged sim tray.
At that time, there is no any problem with my ZL except the sim tray (therefore no signal, cannot makes call etc)
But when I received my phone, it comes with these problems:
-no sound from speaker, there is sound if I plug in earphone/earpiece
-no vibration
-no secondary camera function in the camera software
-mic is not working
I've entered the code *#*#7378423#*#* to confirm the problem and yes, the problem exist. In addition, when I try to test my secondary camera in the test menu, it shows ''this device does not support this function''.
The sim tray problem is solved, but disappointingly other problems rise.
I try to call the shop (online service) and they refuse to fix these problems even they are the one who cause it!
They said it is a root problem (it is my first time to hear the term).
PLEASE GUYS, I NEED HELP, WHAT I AM SUPPOSED TO DO IF THIS IS A SOFTWARE PROBLEM...? :crying: :crying:
additional data:
============
model number C6502
android 4.3
baseband 9x15A-ACEFWMAZQ-30110082-51
kernel 3.4.0-g1b44cd5
build number 10.4.B.0.569
Update 2/7/14...
I have updated my phone to KitKat 4.4.2 but sadly the update doesn't fix my phone problems...
Please anyone I need your help here :crying:
Hi
Please download the 4.3 FTF from the xda thread and flash it back using Flash tool.
I faced the same issue with 4.4.2(US version) and reverted back to 4.3 and it worked
Hopefully the issue is now fixed with new indian update
regards
Hitesh Pande
hitesh.pande said:
Hi
Please download the 4.3 FTF from the xda thread and flash it back using Flash tool.
I faced the same issue with 4.4.2(US version) and reverted back to 4.3 and it worked
Hopefully the issue is now fixed with new indian update
regards
Hitesh Pande
Click to expand...
Click to collapse
Hello Hitesh, thanks for your reply.
I just want to double confirm, do u faced the same problems like me? I mean the problem with no vibration, no front camera and no sound from speaker?
How do u get the problems? Is it from the kitkat update?
I just want to clarify that my problems didnt arise from kitkat update. Its already there before i update to kitkat. I'm afraid downgrading to 4.3 wont solve the problems.
I had only problems with speaker and not the front camera and other things
one of my collegue had issue with camera and it was fixed by giving it to sony service centre
I think you might have to go back to Sony service centre
all the best!!
hitesh.pande said:
I had only problems with speaker and not the front camera and other things
one of my collegue had issue with camera and it was fixed by giving it to sony service centre
I think you might have to go back to Sony service centre
all the best!!
Click to expand...
Click to collapse
Thanx mate.
I am trying my best to solve the problem first by myself. I would as much as possible from xda forum and let say there is nothing i can do rather than sending it to the expert, then i will send it.
I really hope i can save my money by fixing the software by myself. Haha :laugh:
Related
plzzz help .... i had a camera failure .... i turned off my wonder and opened it again the camera works fine but this is a repeated problem ..... plz give me the link of best latest official firmware for wonder
angoma said:
plzzz help .... i had a camera failure .... i turned off my wonder and opened it again the camera works fine but this is a repeated problem ..... plz give me the link of best latest official firmware for wonder
Click to expand...
Click to collapse
First, Typing "plzzzzz", does not help at all, it would be better if you tell about your phone, such as :
-Firmware Version
-Apps you've installed
-Maybe mods that you've installed
-Your Region
About the "Best" Firmware, it varies for each person, try looking at the Firmware collection at the Development section.
I myself uses Stock Firmware i8150DXLA2 (Asia Region) and I have no problem.
Sent from my Modded Stock DXLA2 (Didn't have the mood to update)
Normally this problem shouldn't be appearing frequently, I just experienced it once or twice along the usage of the phone, maybe you can try to get assist from the Samsung Service Centre or maybe you can try to do a factory reset if you are convenient, but it will involve a lot of works such as backuping, anyway good luck to you and hope it helps.
ps please give more details if possible (eg mod, hack, situation-when did this problem started to occur, etc)
i also experience this once i just do a factory reset and it fix my problem..
also what is the main problem??
stopped working?
full memory even you have memory left?
well best asia FW for me is I8150DXLM3 I8150OLBLD1
Man, have u installed the Smart Stay app from Google Play. It makes yr camera fail when its scanning your face
Hope this will help.
I had the same problem using the Value Pack ROM.
IT shows a "camera failed" message sometimes, but it works again after killing the camera process OR rebooting the phone.
Hugs
rbaker91 said:
I had the same problem using the Value Pack ROM.
IT shows a "camera failed" message sometimes, but it works again after killing the camera process OR rebooting the phone.
Hugs
Click to expand...
Click to collapse
I installed an app that made the camera fail Go through your apps and uninstall them trying to figure out which one is doing this
For me it was installing google talk with video
Hello
I'm new here so they wouldn't allow me to post on the Dev section, anyways, I bought my Xperia S with Android GB in it and it has been with me for a while so i keep updating it. I installed the last software Sony has (JB .96) before i started flashing custom ROMs, however, i noticed that the WiFI stopped working in all the JB versions (.200, .211, .96) and when i did some research i found that Sony has activated its restriction program on some countries these are Sudan, Iran and Syria, as far as i know. me, i'm from Sudan, i figured that the the device shuts down the wifi ONLY when it detects the SIM card, as when i try to remove the SIM of turn on AirPlane mode (then restart the Device to start on AirPlane mode) the wifi works just fine.
when the wifi is locked, i can still turn it on, but the device starts to get very slow and it keeps searching for networks forever, and when i turn it of it take a loooong time to do so. installing custom ROMs did not fix this problem as most of the ROMs are based on the JB builds. i tried other solutions like trying to change the country code and so, but still, no luck. i might have tried lots of things here but frankly i'm not a developer, but i succeed to flash ROMs and Kernels by following your instruction, which u do very well on it .
I though that you guys did not encounter this issue before because you are not is a in a country that is under "US sanction" , but i'm sure you would have fixed this problem if you have heard of it
sorry for the loooong post hehe.
just one last thing, I LOOOOOVE what you guys are doing and i really do appreciate it, i WANT to donate but, there we (guys from Sudan)
can't create a PayPal account or so, again "US sanction".
oooooooooooookay i guess i'm not welcomed here
BMBcin said:
oooooooooooookay i guess i'm not welcomed here
Click to expand...
Click to collapse
Can,t u just flash for example PureSlim KitKat rom? Im using it now, it's working 100% fine and much faster than JB or any modded JB. Im 100% there will not be any wifi restrictions here.
UlvarinPL said:
Can,t u just flash for example PureSlim KitKat rom? Im using it now, it's working 100% fine and much faster than JB or any modded JB. Im 100% there will not be any wifi restrictions here.
Click to expand...
Click to collapse
hey body, thx for replying, i tried every possible rom u could think of, im now using OpenSEMC-U-R2c, i've been searching of a solution forever.
Where are u now? r u in Sudan? using Sudanese network operator?
same problem here
Hi There
I'm from Sudan too and I'm facing the same problem as @BMBcin I've tried Zillions of ROM's to solve the problem (I don't know about the restriction thing but putting the phone in flight mode didn't help either , my friend have Xperia Z and WiFi is working fine for him ) if someone come up with a solution please post it here
my phone is xperia ion, I have this problem and solve that
refer this link http://forum.xda-developers.com/showthread.php?p=52532781
Solved
Thank you @feri_sh problem solved
feri_sh said:
my phone is xperia ion, I have this problem and solve that
refer this link http://forum.xda-developers.com/showthread.php?p=52532781
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Click to collapse
good night
a time ago, for curiosity I wanted to prove a rom kitkat of Cyanogenmod 11... good, only I her used approximately 2 weeks since the truth did not convince me,
so I decided to return to the firmware of Telcel (mexico) on having installed to him the firmware ... the Wifi did not work already, it was not activated, so I tried to put another firmware of mexico, and I mark myself a strange error, whole, end up by putting the emergency recovery that KIES has
and there I was put by a firmware that is
version of Baseband I9195LUBUAMF3 and compilation
JDQ39. I9195LUBUBNC2
but from there ... the NFC did not work already ... the active thing, and it is deactivated only to 3 seconds,
later the speaker trumped me, send the team to guarantee, and in technical service they always iron the most recent firm, and it continues without raising the NFC
will it be any problem in hardware, or in the change of rom and firmware??
greetings and thank you very much
hello, good day....
to do tests,install Cyanogenmod 11 again, only to see that there the NFC works
and in this custom rom, if it works correctly, the question is, because in that of stock it does not work:S
there is already a thread about the not working nfc issue and a solution to fix this. look into it
junkyde said:
there is already a thread about the not working nfc issue and a solution to fix this. look into it
Click to expand...
Click to collapse
thanks
http://forum.xda-developers.com/showthread.php?t=2562485&page=3
I found the solution to my problem
thank you
I recently bought a LG G Pad. I didn't get to use the microphone FIRST because when I turned it ON I received an update and I updated the software OTA.
Now when I try to record anything or record video that requires microphone for sound, when I play the file, it sounds like distorted.
I don't know now if this is a software issue or hardware. I have downloaded different recording apps and same problem with everything.
Is this a software issue?
Running STOCK LG G Pad 4.4.2
Androi Version: 4.4.2
Kernel Version: 3.4.0
Build Number: KOT49I.V50020d
Software Version: V50020d
PLEASE ADVISE ?
I'm not sure, you can install a custom rom, if the problem is still there, I think it's due to hardware
k1n9n0th1n9 said:
I'm not sure, you can install a custom rom, if the problem is still there, I think it's due to hardware
Click to expand...
Click to collapse
Yes, I understand by installing custom ROM, I will know if it is a hardware issue or software problem.
I can install custom ROM but I am reluctant because I bought this tablet on ebay and if I install custom ROM, I won't be able to return it back.
Is there any other way to figure it out OR anyone else having problem with 4.4.2 (stock) O.S ?
iamsuper123 said:
Yes, I understand by installing custom ROM, I will know if it is a hardware issue or software problem.
I can install custom ROM but I am reluctant because I bought this tablet on ebay and if I install custom ROM, I won't be able to return it back.
Is there any other way to figure it out OR anyone else having problem with 4.4.2 (stock) O.S ?
Click to expand...
Click to collapse
no one has a similar problem on stock rom, so you should install a custom rom to compare
you can return to stock rom whenever you want
do not worry :silly:
Distorted how? Pops and crackles? Please describe...
muiriddin said:
Distorted how? Pops and crackles? Please describe...
Click to expand...
Click to collapse
Like...scratchy sound..pops and crackels...but even if I try to listen to the recording sound, i cannot hear the recorded voice at all..not even little bit. It just make this content scratchy noise. the microphone is not picking up any sound for any voice command options.
Factory reset the tablet test it again if it still is a problem warranty replacement or return it. It is probably not a software issue based upon what you describe.
Hello guys,
My wifes t2 ultra all by it self one day she was starting the camera and it was all black just nothing after a few tries now camera crashes and gives error( unfotunately,camera has stopped).
I tried:
1-Clearing all camera apps data from settings(Camera,camera common,camera extension,cameras)but no luck.
2-Reseting the phone to its factory defaults several times and one of them the camera worked for a few minutes.
3-Reinstalled the official lollipop using pc tools but again the problem is unsolved.
There was one time the camera worked just by it self for a day or something then again it decided to crash again.
The phone is on 5.0.2 Build 19.3.A.0.472.
Any help would be appreciated , I've been on this for like 3 weeks,can the problem be a hardware issue or a software?
Thanks a lot in advance.
Hello, when I had Lollipop on my T2 Ultra. I did not experience any of those problems. Well currently I'm on Kitkat and waiting for 5.1.1 update.
- Try going for a different firmware. Or redownload it again. Try at Xperia Firmware app. Follow instructions.
- Try Sony PC Companion repair phone.
- Try downgrading to Kitkat.
If still persist try to contact Xperia Support on their live chat or pm them in E-mail. Or bring your device to the nearest Sony Xperia Service Center.
mshipXZ said:
Hello, when I had Lollipop on my T2 Ultra. I did not experience any of those problems. Well currently I'm on Kitkat and waiting for 5.1.1 update.
- Try going for a different firmware. Or redownload it again. Try at Xperia Firmware app. Follow instructions.
- Try Sony PC Companion repair phone.
- Try downgrading to Kitkat.
If still persist try to contact Xperia Support on their live chat or pm them in E-mail. Or bring your device to the nearest Sony Xperia Service Center.
Click to expand...
Click to collapse
Thank you for replying , I already tried repairing via pc companion
I'm sorry but I don't know how to downgrade to kitkat,if you please can guide me to a link to the official kitkat rom and a way to install it I would be grateful .
I got same problem.do u have fix it?
Is.it just me or camera quality looks to.blurry on Lollipop??? Well if clearing data and reinstalling dont work try othercamera apps if.its still there go to your.nearest sony repair.
Had Blurry camera issue too
mshipXZ said:
Is.it just me or camera quality looks to.blurry on Lollipop??? Well if clearing data and reinstalling dont work try othercamera apps if.its still there go to your.nearest sony repair.
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Click to collapse
I have the same issue too bro
it has been same from when i bought the phone. i tried everything to solve the blurry camera and ended up knowing it was the dust inside the cover glass of the back camera.
i showed it to the sony center they cleaned it up but also said me it will keep happening as there is some room for the air and here i am. it keeps getting dusty everytime with my phone and now i dont use camera anymore !!
keyur123rohit said:
I have the same issue too bro
it has been same from when i bought the phone. i tried everything to solve the blurry camera and ended up knowing it was the dust inside the cover glass of the back camera.
i showed it to the sony center they cleaned it up but also said me it will keep happening as there is some room for the air and here i am. it keeps getting dusty everytime with my phone and now i dont use camera anymore !!
Click to expand...
Click to collapse
Hmm I think I dont have that issue but its blurry on Lollipop and less sharp and photos look a lot better in Kikat Lollipop update just lame what is Sony doing why its ugly on 5.1.1 -_-