I know this problem has been there for quite sometime but alas! There is no fix except taking device to sony service centre. On the left side you can see random black dots . earlier i gave my phone to service centre since it was under warranty. All they did was to reflash the rom and problem was gone. Now the device has run out of warranty and they're demanding charge for the same. I hope xda fellows can help me out!!
Sent from my C6502 using XDA Free mobile app
I don't think its a rom related problem... I think its hardware related... The reason i say this is because I have the same problem with my camera and no matter which rom i tried it was still there... So I took it to the service center... My phone was under warranty and they said they would replace it! So I'm waiting for it now....
You should have asked for a replacement right away! Anyways try asking for a replacement now... or maybe try emailing higher authorities... they are often much more considerate and helpful than most service center people... (according to my experience anyways..)
That's the last resort... If there is no fix I'll take it up with service centre. This problem was fixed earlier and has come again. So i guess they'll understand
Sent from my SGP321 using XDA Free mobile app
Related
Hi guys, I have a problem with my Desire, but cannot find anyting about that kind of problem in xda-developers or internet.
Here is the video with the strange effect http://www.youtube.com/watch?v=XRqpW-pRNWI
The problem is that it occurs at random times.
Have you ever seen that kind of problem, is it the display or the motherboard?
No and prob to do with the connection most likely. Send it to HTC.
Wow, thats heavy, did you try to reflash whole android? It kinda seems to be a sw fault. But if you have, then another question would be if you have dropped the phone, if yes, prepare yourself cca 85£ if not, then warranty should apply...
Anyway, you will need to send it for repair
Sent from my HTC Desire using XDA App
Zheiko said:
Wow, thats heavy, did you try to reflash whole android? It kinda seems to be a sw fault. But if you have, then another question would be if you have dropped the phone, if yes, prepare yourself cca 85£ if not, then warranty should apply...
Anyway, you will need to send it for repair
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
No its not droped. I play very nicely with this device, it is "Desire" after all.
I tried the original rom, the efect is the same. This happens even at bootloader.
I have a doubt that the phone was not brand new when I received it with missing foil. The phone was purchased from internet from local store.
This was happened a few week ago, after it was returned from service they said that the display is twisted
Now the probleam apears again.
Anyway, now the display is completely dead - i see only black screen with slim lines with different colors. Tomorow I'll visit the store again, but I don't know how to prove that it's not my fault.
That might be dificult, keep your receipt and in case shop refuses to fix it in warranty, then Id go directly to HTC hoping it wasnt opened and tampered with...
Sent from my HTC Desire using XDA App
I have an Xperia Play R800i (o2)
Hi, a few weeks after rooting my Xperia Play I left it in the drawer for 3 days and it went really cold , so when I switched it on my screen had a grey screen with lots and lots of different colored dots everywhere so I quickly unrooted the phone. I forgot to mention than when I rooted my phone I changed the CPU through an app.
It happened every 20 minutes and when it did happen I used to slide the game pad up or press the power button a couple of times and it would go back to normal. And a few days ago I restored my phone to factory settings and now I cant get to the home screen and I also tried updating it using PC Companion but it still shows the screen .
So could someone please tell me if this is a hardware or software issue.
My phone is still locked to o2, I haven't unlocked the boot loader. And my warranty is still valid. I was going to go to the o2 store but thought if someone knew how to fix this because it might have been my fault a little because of me changing the CPU
p.s. I am a newbie to rooting. I followed steps off the internet.
Please someone reply and help me quickly. :good:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
sfex3best said:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Yes, you might as well not and I contacted o2 and now I am going to go to the o2 store and get it fixed. And you might as well get it repaired as soon as possible or it will worsen.
My phone was bought on Amazon. I'll have to try a local shop maybe. If that doesn't work in not sure what I'll do.
Although at the moment it's working fine only getting the fuzzy screen like 3 times a day.
Sent from my R800i using xda premium
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
sfex3best said:
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
Click to expand...
Click to collapse
was that suppose to be £10 or £100? ten seems to cheap but a hundred seems to expensive
Sent from my R800i using Tapatalk 2
It's 10 I said the exact same thing.
sfex3best said:
It's 10 I said the exact same thing.
Click to expand...
Click to collapse
lol ok
Sent from my R800i using Tapatalk 2
This is the hardware problem. This is the tape connecting the screen with pad issue. Buy new tape, change and everything will be ok.
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
sfex3best said:
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
Click to expand...
Click to collapse
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
......
badmansam said:
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
Click to expand...
Click to collapse
did they explain what is the problem with you xplay? my warrant has expired so i cant send it back anymore.
just looking for clues on what am i supposed to do with these phone.. very upset with the development
Hey guys,
This topic is kinda a survey.
For people who hardbricked a phone before and took it to the service centre...
Did they believe your lies?
Are the guys at the centres true geeks that know everything about it or not?
Did you get a new phone?
Did they find out what you really did?
Did you have to pay after all?
Just wanna hear some stories, this kinda stories are always funny. :laugh:
DevWithCookies said:
Hey guys,
This topic is kinda a survey.
For people who hardbricked a phone before and took it to the service centre...
Did they believe your lies?
Are the guys at the centres true geeks that know everything about it or not?
Did you get a new phone?
Did they find out what you really did?
Did you have to pay after all?
Just wanna hear some stories, this kinda stories are always funny. :laugh:
Click to expand...
Click to collapse
I had mine bricked and asked for the nearest service centre.. (6h drive from here)..so it was a no no...
so I sent my phone through the mail...they couldnt figure out why it wasnt working so they gave me a new phone
with the new phone also came a list of things NOT to do with the phone
like messing with firmware blablabla that it would void the warranty
I guess they probably had a feeling that I bricked the phone but couldnt tell?
I also put the phone sitting on a magnet so it would actually damage it before I sent it in
so even if they would try to jtag it at the service centre to find out the problem it would never work..
The only thing I had to pay was to send the phone to them...
Awesome
My gio never bricked, but my friend's wonder did. Go to service center and they accept it without any money charge.
Sent from my GT-S5660 using xda app-developers app
YES
i bricked my gio and i took it to the mtn service center and lied to the clerk that i found it like that .i had too wait awhile but when i fetched it i was told that the whole board was changed .btw all free of charge butt i have it on a contract
My fifth day of owning my gio I made the fatal mistake of using ROM manager. So I returned it to the store saying it would not turn on.
He asked me "did it shut off when you were using it?" I answered yes, and it was not a lie because he didn't know what kind of "use" it was, so he sent it for repairs and two weeks after, I got it back free off charge with a new motherboard.
Sent from my Nexus 7.
A w e s o m e
How many money would a company like samsung lose on hardbricks... Not like it matters, they have money enough...
Sent from my GT-S5660 using xda app-developers app
Well,if you read me thread before,my ion is hard bricked because when flash using flashtool,it'll give unknown block verification or some thing like that,etc.
Skip the story,now my phone are sent for warranty...and I wanna know how long does it usually take for Sony to fix a phone?I sent it last Friday,and now is 12:46 am which it's already 1 week in my country....hope to get response from you all c:
Sent from my SK17i using xda premium
They should told you how fix will take. But if not, fix should take 2-4 weeks if it's hardware issue. But if it's software it should take less than in hardware.
Sent from my LT26i using xda premium
needs erceby
It depends on the problem, if its software issue it will wake them maximum of 3 days, but if its hardware issue it depends if they have the parts already.
They said up to 14 business days, they got my phone on 5/16/1013 and I got it back on 5/24/2013
Well since it is 8 days passed...I will go to the Sony Center again later to check my phone condition...thanks to the people that give me a respond...
hi I've been bought single xm last month..and now i'm facing for annoying problem which is my sound from speakers doesnt come out.. But if I plug earphone the sounds are come out.. I've been searching on Google but other ppl have same issue with no answer for this problem.. I really appreciate who give my answer for this problems..thx
It sounds like your handset is still detecting that the headphones are plugged in even when they are not. I used to have this problem with my Miro, all I had to do was reboot the phone and that would solve it until it happened again. I don't know the root cause of it so I can't help all that much.
sounds like a hardware problem, its only a month old get it back to sony centre for repair under warranty take any root if you have it off aswell before you take it also no unlocked bootloader as this voids the warranty
Sent from my C1905 using XDA Premium 4 mobile app
dunc4n88 said:
sounds like a hardware problem, its only a month old get it back to sony centre for repair under warranty take any root if you have it off aswell before you take it also no unlocked bootloader as this voids the warranty
Sent from my C1905 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i've been looking for this issue at sony forum.. it seems that many ppl have this problem too as general problem.. maybe its cause by software?
i've last update for my fw and rooted.. service center in my place was bad so i'm not going to that until i know what its caused..
i've been restarted my phone but it's nothing happen.. still goes with the problem..
unplug and plugging earphone too..
am i the one here who had this problem?