WhatsApp restoring issues - One (M8) Q&A, Help & Troubleshooting

Hi, I rooted my phone yesterday and now I'm trying to put back all apps, but I have a small big issue
I have a msgstore.db.crypt7 file on my PC with all my old messages. When I switched from an M7 to M8, I used that to restore my messages and it worked. Now for some reason, WA won't restore my backup. I have the file in the Databases folder, it just does nothing. Also, if I try to back up the conversations I have now (a grand total of 2 messages xD) and I re-install WA, I get to restrore them :|
Basically, old backup (I have 3, none works) doesn't work, new ones do. Why?

I have the same problem. Moving to sd card made no change.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

crisro996 said:
Hi, I rooted my phone yesterday and now I'm trying to put back all apps, but I have a small big issue
I have a msgstore.db.crypt7 file on my PC with all my old messages. When I switched from an M7 to M8, I used that to restore my messages and it worked. Now for some reason, WA won't restore my backup. I have the file in the Databases folder, it just does nothing. Also, if I try to back up the conversations I have now (a grand total of 2 messages xD) and I re-install WA, I get to restrore them :|
Basically, old backup (I have 3, none works) doesn't work, new ones do. Why?
Click to expand...
Click to collapse
i think i know why it cant restore.
wayyyyy too many messages to restore. It doesnt know where to start and where to end.
yup i am genius.:angel:

Solved the problem somehow after 10 billion tries xD @jags_the1 you may be on to something

this is themes and apps section. check before you post.

Related

Nandroid backup failure?

So I'm not entirely sure where to start with this one. I'm running myn's roms... was on RLS3 and went to update to RLS4 the other day. Did a nandroid backup via clockwork/ROM manager. The install of the new ROM took forever (over 30 minutes) and when it finished, for whatever reason clockwork didn't restart automatically like it usually does. When I did reboot the unit, it hung forever (I actually left it plugged in and booting while I took an hour nap)... so I finally rebooted it into recovery and restored my backup.
When the backup loaded I reset the phone, and the image was very broken. Actually to be fair, the image seemed fine... except for whatever system android uses to keep track of installed apps was corrupted. Most of my apps were missing, including core google ones. The marketplace, all of my file browsing apps (astro and root explorer) and even things like live wallpapers and maps were missing.
Next, I tried several things, including doing a fresh wipe and install of a working ROM (tried both myn 2 and 3) and then tried restoring my backup again... no matter what the backup took me to this point (and yes I understand why that is... I was just hoping that the restore wasn't actually restoring some file that the ROM would put back... as unlikely as that was).
So at this point I'm over losing all my stuff to reinstall ... but I really want to keep my text messages and call history. I can't get anything installed to back them up though... since the market is missing, as well as anything like astro, etc. I was wondering if anyone had any suggestions for extracting the SMS/MMS and call history stuff out of the backup I have... or getting them backed up somehow when I'm loaded into my botched recovery. I still have full internet, call and SMS access... so if there were some web-based backup I could even run that (although I don't think there is). I'm at a bit of a loss... I'd really like to get the data I want backed up before I start new. At the moment I'm still using the phone as I can still get core functionality.
Any thoughts or suggestions would be greatly appreciated. Please let me know. Thanks!
install AMON recovery to do your NAND's, install SMS backup and that will save your texts, and titanium backup any apps you want saved with data. thats how i do it, oh and install app brain as well to keep track of your installed apps
xlGmanlx said:
install AMON recovery to do your NAND's, install SMS backup and that will save your texts, and titanium backup any apps you want saved with data. thats how i do it, oh and install app brain as well to keep track of your installed apps
Click to expand...
Click to collapse
+1
It sucked when romanger and clock work broke for me. Never again.
Clock doesn't wipe correctly. Search it.
Thanks... appreciate the reply... although still hoping someone can point me in the right direction to get what I currently have backed up considering the half-broken state my phone is currently in... either getting it out of the backup file somehow or somehow getting stuff installed on my phone without a market or a file manager.
If you flash the rom overtop of itself you want lose anything, so try that
agent0014 said:
Thanks... appreciate the reply... although still hoping someone can point me in the right direction to get what I currently have backed up considering the half-broken state my phone is currently in... either getting it out of the backup file somehow or somehow getting stuff installed on my phone without a market or a file manager.
Click to expand...
Click to collapse
So oddly enough that didn't work in of itself... but it did start me in the right direction. Most of my apps were still missing, but for whatever reason reflashing the rom made Astro re-appear in my app drawer. From there I browsed to the system/app folder and was able to install MyBackup Pro over itself somehow. I ran that to backup all my user data and wiped clean. My texts and other data are restoring right now on the fresh image.
So clockwork is definitely the culprit? What's a good alternative? I got used to using that for so long, I'm not even sure what else is out there anymore.
Thanks for your help G'man!
Go to clockwork and down at the bottom click install alternate recovery, viola
agent0014 said:
So oddly enough that didn't work in of itself... but it did start me in the right direction. Most of my apps were still missing, but for whatever reason reflashing the rom made Astro re-appear in my app drawer. From there I browsed to the system/app folder and was able to install MyBackup Pro over itself somehow. I ran that to backup all my user data and wiped clean. My texts and other data are restoring right now on the fresh image.
So clockwork is definitely the culprit? What's a good alternative? I got used to using that for so long, I'm not even sure what else is out there anymore.
Thanks for your help G'man!
Click to expand...
Click to collapse

Transfer Txt Messages

Hi,
Just got a One X and I want to transfer my txt messages from my old Desire HD to the One X...
The Transfer app will only transfer contacts and nothing else.
I know there are some backup apps that do this, are there any other ways to do this?
Just use SMS Backup & Restore
https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore
Just install it on both devices, backup the messages, copy the backup over and then restore them on the new phone.
It's really easy so you might aswell just do it this way.
Hiya Lee
Had the same problem and couldn't find a easy way to do it without too much faffing about, I ended using SMS Backup + by Jan Berkel (https://play.google.com/store/apps/details?id=com.zegoggles.smssync&hl=en) and backing up the messages on my old desire and then restoring them on the one X. Not the quickest way to do it but it does have the benefit of letting you have a copy of your txts in your gmail for searching through etc..
(note the app does seem to take a while to restore initially for some reason)
Or you can install SMS Go and do a backup Same thing~
I can vouch for SMS backup and restore. Very useful app for constantly changing rooms like I used to without sg2! Then upload to dropbox for even safer keeping ;-)
Sent from my HTC One X using xda premium
twistedh said:
I can vouch for SMS backup and restore. Very useful app for constantly changing rooms like I used to without sg2! Then upload to dropbox for even safer keeping ;-)
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Pretty much what i do but once i have the messages on the device i just tell titanium backup to backup the sms database.
OK - thanks guys...
I'll do it that way.
My previous DHD was running ARHD 7.0.3 so I used the back up facility in Sense 3.6. Then I copied the file from the sd card (in sms_backup) and placed it in a folder called sms_backup on the sd card of my HOX and then pressed the menu button in the text message app and selected Back up SMS and then select Restore SMS... Select the listed backup and wait....
It was really simple and worked flawlessly

[Q] it wont backup some of the messeges

Hello,
So I use Sms backup+ for backing up sms to GMAIL. But i have 2 messages ( at least) that dont want to be backed up.
I tried SMS BACKUP + , to delete it and install again. No help.
I backup with titanium , but , no show.
I noticed that they didnt show when I flashed new rom. Which I didnt like and I restored NANDROID .
So now I can see them in my messeges app.
This 2 messages I received. But the one I sent to the same contact I can backup.
So how come ?
Thanks In advance
EDIT : I noticed another messages that wont backup. And it suddenly started acting like this couple of days ago. messages from week ago are just fine. And the problem is only with the messages that I receive
Are you trying to restore between ROM series? If you do, then that might be the issue....
Try with this app called SMS Backup & Restore.
Sent from my Desire HD using xda premium
sashank said:
Try with this app called SMS Backup & Restore.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I dont see why TITANIUM wont work and this will but i'll try
Edit: Yes It works !!
But I like when it back up to gmail and automatically.. What can I do ?
Maybe delete all messages restore with this app ?
ai6908 said:
Are you trying to restore between ROM series? If you do, then that might be the issue....
Click to expand...
Click to collapse
I use Sms Backup + . It backs up to GMAIL all my messeges ecery 24 hours.
When I flash a rom I restore the messeges.
When I flashed the rom I noticed some messages where missing. So I thought maybe it didnt performm a backup or something.
But then I had problems with the rom and restored with nandroid that I performed before flashing .
I saw those messages and tried to back up but it wont backup ( wont show on GMAIL and I open the XML file from titanium and didnt find those messeges )
Again all new messeges that I receive it wont back up but the sending messages it does backup :\
Sorry for double, I thought it merges them automatically :|

At My Wits End

ok so heres what has happened. I dropped and broke my Sprint Gs3 scrren + digitizer. Luckily i was on someone elses plan at the time, so i simply created a new plan in my name and got a replacement Gs3 that way. (since the plan i was on had no insurance).
The problem im having is with only 1 app in particular. Its a game called Guilty Dragon, and its only in Japanese. i didnt know until i broke the first phone, that all my character data is stored in 'data/app' folder. the game itself lets you backup you character via logging into twitter, which is supposed to make it easy to migrate your character in situations like this one. Problem is, every time i try to use that twitter function to restore my character data to my new phone, the app crashes. I've already contacted Namco Bandai in Japanese, still no response from them about this. I was hoping there would be some way to get the data/app folder backed up from the original, now broken digitizer, phone, since it is still recognized on my pc with a usb cable. I've tried APK Batch Installer tool v1.5, but it did not back up the data like it said it did, instead it put an empty data folder in the backup directory. Any help, thoughts or suggestions would be much appreciated, im on a SPH-L710 with JellyBombRom v13.0.0 , i tried updating to v 15 at first but it was doing the same thing with this app so i thought maybe it was the cause, downgraded to what i had before and still the same problem. I dont think its a problem with the rom though since i even just basic rooted and tried the game before flashing roms and it still also did the same thing.
Is the broken phone rooted? If not, then there's no way you can access the broken phones /data/app directory.
You could potentially try doing an adb backup (Google it) and it may or may not back that up
It your phone is rooted you could also initiate a recovery backup onto the ext sdcard (yes, while the phone is still booted up) and then just advanced restore the data
CNexus said:
Is the broken phone rooted? If not, then there's no way you can access the broken phones /data/app directory.
You could potentially try doing an adb backup (Google it) and it may or may not back that up
It your phone is rooted you could also initiate a recovery backup onto the ext sdcard (yes, while the phone is still booted up) and then just advanced restore the data
Click to expand...
Click to collapse
yes the old phone is rooted, they are both basically the same TWRP recovery with JellyBomb v13.0.0. how am i supposed to do a recovery backup (I'm guessing you mean nandroid) when TWRP needs you to touch it to do so, and my digitizer is broken?
CharmingNotSincere said:
yes the old phone is rooted, they are both basically the same TWRP recovery with JellyBomb v13.0.0. how am i supposed to do a recovery backup (I'm guessing you mean nandroid) when TWRP needs you to touch it to do so, and my digitizer is broken?
Click to expand...
Click to collapse
Maybe try this????
http://forum.xda-developers.com/showthread.php?t=1818321
tkepk181 said:
Maybe try this????
http://forum.xda-developers.com/showthread.php?t=1818321
Click to expand...
Click to collapse
That, or online nandroid dude
Maybe i should point out that the nandroid is not going to help. I already had a nandroid backup of the old phone, when i restored it on the new phone, data/app was not carried over or not backed up by the nandroid. the app itself works on bluestacks, using the Twitter account migration method, but it just keeps force closing on the phone.
CharmingNotSincere said:
Maybe i should point out that the nandroid is not going to help. I already had a nandroid backup of the old phone, when i restored it on the new phone, data/app was not carried over or not backed up by the nandroid. the app itself works on bluestacks, using the Twitter account migration method, but it just keeps force closing on the phone.
Click to expand...
Click to collapse
Then you didn't make a proper nandroid or select the right options. A nandroid essentially copies your entire rom and put its in a folder on your sdcard. Either you did something wrong, or the nandroid didn't go right.
CNexus said:
Then you didn't make a proper nandroid or select the right options. A nandroid essentially copies your entire rom and put its in a folder on your sdcard. Either you did something wrong, or the nandroid didn't go right.
Click to expand...
Click to collapse
Could it also be that the game data is linked to the Android ID (also known as ) of the phone? I know for some games, even if I restored my TiBu backups it wouldn't work because the Android ID changed. I know with TiBu Pro you can change it. I don't think that'd cause the FCs on the app... most likely shoddy programing caused that.
topherk said:
Could it also be that the game data is linked to the Android ID (also known as ) of the phone? I know for some games, even if I restored my TiBu backups it wouldn't work because the Android ID changed. I know with TiBu Pro you can change it. I don't think that'd cause the FCs on the app... most likely shoddy programing caused that.
Click to expand...
Click to collapse
hmm, might be worth buying TiBu pro if i can change it and try that. how would i be able to find my old id though with a broken Digitizer? Only other thing i can think of is that , there were some reports of the twitter backup not working for a few users on the version before last, i Migrated to bluestacks after my first phone broke, using v2.1 of the game, once i got my new phone there was a new apk release for v2.2 of the game, might be causing the twitter migration option to not work again. With TWRP its pretty damn fool proof to make a nandroid, just hit backup, then swipe, and system data boot and recovery are selected choices by default. could it be that The Android ID is conflicting with the nandroid also? i have like 10 nandroid backups i can try from, only tried 2 so far, maybe ill try a few more.
CharmingNotSincere said:
hmm, might be worth buying TiBu pro if i can change it and try that. how would i be able to find my old id though with a broken Digitizer? Only other thing i can think of is that , there were some reports of the twitter backup not working for a few users on the version before last, i Migrated to bluestacks after my first phone broke, using v2.1 of the game, once i got my new phone there was a new apk release for v2.2 of the game, might be causing the twitter migration option to not work again. With TWRP its pretty damn fool proof to make a nandroid, just hit backup, then swipe, and system data boot and recovery are selected choices by default. could it be that The Android ID is conflicting with the nandroid also? i have like 10 nandroid backups i can try from, only tried 2 so far, maybe ill try a few more.
Click to expand...
Click to collapse
Open your backup and go to /data/data/package-name-of-game-here/ and check to see if that directory even exists and if there are files there.

[Q] Can't restore Whatsapp Chats properly

Hello XDA Community,
i recently flashed a new rom to my mobile and wanted to restore my apps as
usual containing whatsapp as well. Everthing went well except whatsapp. I
tried to restore whatsapp with Titanium Backup, MayBackUp Pro and the
build-in restore function of whatsapp of course too. I tried every possible
copy and paste solution i could find on the internet but nothing helped.
The result was always the same the only thing which was restored were the
group chat names nothing else all my chats are gone.
I tried all suggestions from this Post http://forum.xda-developers.com/showthread.php?t=1268031 but nothing helped.
I switched from http://forum.xda-developers.com/showthread.php?t=1151765 to http://forum.xda-developers.com/showthread.php?t=2031467.
Please help me to find a solution. Thank You
Do you have the following folder on your sd card?
sdcard/WhatsApp/Databases
The chat backups should be stored in there. I've successfully uninstalled and reinstalled the app, and restored all the chats successfully before.
Yes i have the folder there otherwise i weren't able to use the restore function of whatsapp.
I reinstalled it dozen times but always the same result. Groupchat names visible but empty and all single chats are gone.
Thank u for ur reply
Check the files within that folder, open them up within a text editor or something, just to check they're not corrupted.
Instead of restoring app+data from Titanium Backup, clear app data then uninstall WhatsApp. Then try installing the app fresh from the Play Store first.
Open it and set it up fresh, hopefully will ask to restore the conversations by itself. Afterwards, restore data only with Titanium.
I tried what u suggested but it didnt work. I installed WA fresh from the Market set it up and after that i restored the data with titanium backup. When i start WA after this procedure WA told me the Database is corrupted and asked me if i want restore from sd-card but it doesnt matter if i press yes or no the result ist still the same. WA Groupchats restored but empty and single chats missing.
Thank u for ur reply
Hmm if it's telling you it may be corrupted, then unfortunately the database may be corrupted.
In the Databases folder, can you rename the msgstore.db.crypt file to something else, then rename another slightly older database msgstore.db.crypt-2013-08-XX to msgstore.db.crypt. Then uninstall and reinstall from Play Store again?
I'm hoping it's just the latest file which is corrupted, and the others backups are ok. You may not get all the messages back, you might lose a day's worth of messages if this works. Sorry if you've already tried this too, running out of ideas
Yes i tried this too. So i wanted to prove if the Backups are really corrupted. I installed another ROM (euroskank) and installed whatsapp through the playstore and restored all messages during the validating process. Viola 27.000 messages restored. So now i have absolutly no idea what i can do to solve it and restore it on the ROM i want.
Anyway Thanks for ur help
Sent from my HTC Desire using xda app-developers app
Hah you wouldn't believe me, that was going to be my next suggestion, restore an old nandroid or new ROM to see if it works. I didn't think it would work because it still has to refer to the files on the SD card, independent of ROM. Glad it's definitely not corrupted though
So once it's installed and working on euroskank, make another manual backup.
Then try Mildwild again, install WhatsApp from scratch, it really should work, finger's crossed!
So finally i could test it. AND it didn't work. Still the same problem. Thats insane. I tried even a previous version of the rom to test if it's caused by the latest one but no got the same result.
Thank u for ur help i appreciate it.
MNubbi said:
So finally i could test it. AND it didn't work. Still the same problem. Thats insane. I tried even a previous version of the rom to test if it's caused by the latest one but no got the same result.
Thank u for ur help i appreciate it.
Click to expand...
Click to collapse
That is insane, that it works with one rom and not the other. Try asking in the ROM thread to see if anyone else has WhatsApp issues?
I'm out of ideas, sorry, hope you get it sorted somehow!
I already did and unfortunately i got no reply till now and nobody got the same problem before. So i am the Columbus here in a bad way. I messaged the developer on xda and Facebook today, i hope he will reply.
Nevermind i thank u alot for trying to help me. You were the only one who at least tried it.
Sent from my HTC Desire using xda app-developers app
The solution that worked for me...
Hi I was having the same problem as you and also couldn't find anyone who had the same issue. Anyway I was moving from a gingerbread phone to a jellybean phone. So I used a backup app called Super Backup. I tried numerous things that didn't work. This is what I did that did work.
Also backup up your backup before you start.
1. On new phone uninstall whatsapp, then delete the whatsapp folder on the internal storage.
2. Restore whatsapp from backup app.
3. Before you run whatsapp delete the whatsapp folder on the internal storage again.
4. Copy the whatsapp folder from the sd card to the internal storage.
5. Run whatsapp.
Let me know of this works for you. It did for me.
Thanks.
MNubbi said:
I already did and unfortunately i got no reply till now and nobody got the same problem before. So i am the Columbus here in a bad way. I messaged the developer on xda and Facebook today, i hope he will reply.
Nevermind i thank u alot for trying to help me. You were the only one who at least tried it.
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
Hi, i have the same problem when doing the same trasition from gingerbread and runnymedemod007 transition to the MildWil 14 AOPK version,
Whatsapp finds my backup and askes for restoring, but after resoring there are no messages.
when i install the old Sense rom again i can do a restor and all messages are there...
Did you ever find out how to mak it work?
thx.
Unfortunately i didn't solve it. I settled without restoring the messages. You can try what Nicadini suggested.
Sent from my HTC Desire using xda app-developers app
MNubbi said:
Unfortunately i didn't solve it. I settled without restoring the messages. You can try what Nicadini suggested.
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
Tried everything in the thread here and even restoring complete backups of the previous ROM (what works when trying to use whatsapp on a WIFI only tablet) but that doesn't even work.
I think it has something to do with the encryption in the ROM i guess or the way it stores the Phone number, as Whatsapp only wants to restore a message database for the same Phone number...
waterfleske said:
Tried everything in the thread here and even restoring complete backups of the previous ROM (what works when trying to use whatsapp on a WIFI only tablet) but that doesn't even work.
I think it has something to do with the encryption in the ROM i guess or the way it stores the Phone number, as Whatsapp only wants to restore a message database for the same Phone number...
Click to expand...
Click to collapse
That can't be the case. If I remember right my phone number was the same as the stored number in wa that day. But if its a crypting problem of the rom u better contact the autor of it. Sry that i cant do more to help you. It got out of my hands.
MNubbi said:
That can't be the case. If I remember right my phone number was the same as the stored number in wa that day. But if its a crypting problem of the rom u better contact the autor of it. Sry that i cant do more to help you. It got out of my hands.
Click to expand...
Click to collapse
I think it has to be something like that, because just as you i have made the same transition from gingerbread to MILDWILD 14 Rom, and the problem only seems to be with the WILDWILD Rom.
any other rom that i have tested, the internal restor of whatsapp works like a charm.
So the only thing that can cause the problem is the framework/UI from the Mildwild roms.
I've written to the Dev.from WILDWILD to ask assistence, but so far no reaction.
Tonight i'm going to test a few other MILDWILD Roms to see if the problem is with all the MW roms or only with the 14
waterfleske said:
I think it has to be something like that, because just as you i have made the same transition from gingerbread to MILDWILD 14 Rom, and the problem only seems to be with the WILDWILD Rom.
any other rom that i have tested, the internal restor of whatsapp works like a charm.
So the only thing that can cause the problem is the framework/UI from the Mildwild roms.
I've written to the Dev.from WILDWILD to ask assistence, but so far no reaction.
Tonight i'm going to test a few other MILDWILD Roms to see if the problem is with all the MW roms or only with the 14
Click to expand...
Click to collapse
UPDATE:
I tried all the other WildWild MOD Roms yesterday and the problem only seems to be with the MW-14 Rom.
With all other Roms the WhatsApp restor works perfectly.
So for now i'm going to stay with the MW CM-8 version and try to Mod that myself a bit.
Seems to be very stable and fast, Also more options in the Camera Settings and i like the ICS look.
Only downside are the quicksettings (i like them more from MW14 or Sense)
MNubbi said:
Hello XDA Community,
i recently flashed a new rom to my mobile and wanted to restore my apps as
usual containing whatsapp as well. Everthing went well except whatsapp. I
tried to restore whatsapp with Titanium Backup, MayBackUp Pro and the
build-in restore function of whatsapp of course too. I tried every possible
copy and paste solution i could find on the internet but nothing helped.
The result was always the same the only thing which was restored were the
group chat names nothing else all my chats are gone.
I tried all suggestions from this Post http://forum.xda-developers.com/showthread.php?t=1268031 but nothing helped.
I switched from http://forum.xda-developers.com/showthread.php?t=1151765 to http://forum.xda-developers.com/showthread.php?t=2031467.
Please help me to find a solution. Thank You
Click to expand...
Click to collapse
Hi,
Sorry i have to dig this thread out, as i need help. Im also facing the same problem, trying to restore my backup file from old samsung S3 phone onto my new samsung note3 phone. I believe maybe somehow, by now, you have figured it out. I need help here. All my single chat history cannot be restored.
The backup file in the database doesnt seem corrupted. I went through a conventional whatsapp restore by pasting the file in the whatsapp database folder and launch the whatsapp after installation and restore. But still, no single chat history. Only group chats.
danil82 said:
Hi,
Sorry i have to dig this thread out, as i need help. Im also facing the same problem, trying to restore my backup file from old samsung S3 phone onto my new samsung note3 phone. I believe maybe somehow, by now, you have figured it out. I need help here. All my single chat history cannot be restored.
The backup file in the database doesnt seem corrupted. I went through a conventional whatsapp restore by pasting the file in the whatsapp database folder and launch the whatsapp after installation and restore. But still, no single chat history. Only group chats.
Click to expand...
Click to collapse
same problem here.
recently bought a HTC ONE which is running android 4.4.2 while my last phone is galaxy glide in android 2.3.6
did everything i can but only restore the group name only.
please help

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