It seems that Google just rolled out version 7.3.28 of their Google Play Services last night, and my Kindle Fire HD 8.9 has been popping up annoying Play Services have Stopped boxes constantly. Edit - confirmed this also is happening with 7.3.29. Also confirmed that this problem and fix works with the 7" Kindle fire HD tablets.
After pulling all my hair out, restoring to factory settings 3 times, figuring out how to re-root version 8.5.1, and then re-installing my old Google apps (from previous downloaded files), I have confirmed that Google will very quickly notice the outdated version and update to 7.3.28. Then the annoying pop-ups start all over again.
1) To fix the problem, you need a working version of Google Play Services. Go into Settings->Applications->Installed Applications and look for Google Play Services. Look for the version number in parenthesis, paying attention to the last 3 digits after the suffix. If it's like my Kindle 8.9, it will be -034. I confirmed that my Kindle did work on the previous version of Play Services (7.0.99), so what you need is to download that version for your Kindle. For the -034 version, the link is at:
(edit: I apparently can't post links, so I've modified the following to make it not look like a link, please edit and paste into your browser).
h t t p : / / www (dot) apkmirror (dot) com/wp-content/themes/APKMirror/download (dot) php?id=7772
2) Once downloaded, turn OFF Wi-Fi. Then, use ES3 file explorer to re-install this version from wherever you downloaded it to, overwriting the current version.
3) Next, create a folder in /data/app with name "com.google.android.gms-2" (not with the quote marks). You may see the actual .apk file already there ending in -1. Change permissions for this folder to rw-r-r. This folder should block the Google automatic update.
NOTE: This assumes your play services app is installed in this folder as "com.google.android.gms-1.apk". If it's not, one fix is to uninstall play services, then repeat the install in step 2. That should make it be named with the -1 suffix.
4) Repeat step 1 to confirm you're still on version 7.0.99. Select Clear data just to be sure the cache is cleared.
5) It should be safe to turn Wi-Fi back on. Launch Google Play Store, do a few things and confirm it works!
Really grateful for this, basically had the same issues as you on a Kindle 7", as Amazon store had popped up a few times with a permissions update I figured I'd suffered a clash/glitch. It wasn't until I turned on a dormant 8.9" and got the same error that I realised it was a wider issue and searched for your post.
Seems to have fixed the 8.9 first time, now back to the 7 and hope I haven't screwed it up too much trying multiple solutions.
Just a couple of notes from a novice, it's files that are located in data/app not folders? (update - confirmed need to create a folder not a file)
And the permissions correspond to Owner - Read, Write / Group - Read / Others - Read, being ticked only.
Another thing to look out for, when you're creating the dummy folder, watch out for autocorrect renaming parts of it to something else, maybe try copying and pasting the name.
:good: It worked perfectly! Thanks a lot!
P.S. i used this procedure in a kindle fire hd 7" (Tate)
This mostly worked, except I needed to create "com.google.android.gms-2.apk" to stop the updates. Worked on a Kindle 7 HD as well.
bobdob123usa said:
This mostly worked, except I needed to create "com.google.android.gms-2.apk" to stop the updates. Worked on a Kindle 7 HD as well.
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Click to collapse
Hi
I have the same issue with Play Services stopping, I downloaded the 7.0.99 -034 version which is correct for my 7 inch Fire HD.
I turned off wifi and installed it (over the existing) using the ES file manager and now have a new error "the processcom.google.process.gapps has stopped".
I read elsewhere this could be associated with the Downloads app but the problem is I cannot navigate anywhere on the device as the error reappears within a second of dismissing it
Any suggestions welcomed as I have a brick at present
There was an occasion when I got the persistent gapps error too, can you persevere and dismiss it enough to get to More/Applications/Installed Applications/Google Play services and Force Stop?
You can then confirm whether the old (working 7.0.99) version installed correctly and see if the error stops?
kinoogle said:
There was an occasion when I got the persistent gapps error too, can you persevere and dismiss it enough to get to More/Applications/Installed Applications/Google Play services and Force Stop?
You can then confirm whether the old (working 7.0.99) version installed correctly and see if the error stops?
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Click to collapse
Hi
Thanks for the response ..... I manages to force stop the Google Play services, 7.0.99 was installed
I have uninstalled the Play Service and the tablet seems to work with no errors but I guess I need to reinstall it again ....... or do I?
VeeMax said:
Hi
Thanks for the response ..... I manages to force stop the Google Play services, 7.0.99 was installed
I have uninstalled the Play Service and the tablet seems to work with no errors but I guess I need to reinstall it again ....... or do I?
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Click to collapse
I guess you need it if you want to use the Google store/synch? Maybe if you did a fresh install using this method the error would go away as it was something to do with the cache?
I have tried to do this method but still not working. It stays on 7.0.99 version but won't even open. I can't get it to open long enough for me to sign in. Any suggestions
---------- Post added at 02:34 AM ---------- Previous post was at 02:30 AM ----------
what folder are you creating the new folder in as well?
frosty1218 said:
I have tried to do this method but still not working. It stays on 7.0.99 version but won't even open. I can't get it to open long enough for me to sign in. Any suggestions
---------- Post added at 02:34 AM ---------- Previous post was at 02:30 AM ----------
what folder are you creating the new folder in as well?
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Click to collapse
I've done this method on both my 8.9" tablet, as well as two 7" tablets. The folder you create is in /data/app (you need to be root). Make sure you clear cache on the 7.0.99 version or things may still be out of sync.
In general, you'll have to fight through the clicking of OK on the annoying pop-ups. It may help to reboot the Kindle (hold down the power button, etc) to see if timing works better, and it may give you a window to uninstall quickly.
I created the folder in the data/app folder but now I'm not so sure I put it on the correct one. Can you tell me what folder exactly it goes into please?
frosty1218 said:
I created the folder in the data/app folder but now I'm not so sure I put it on the correct one. Can you tell me what folder exactly it goes into please?
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Click to collapse
Use ES File explorer. Back up all the way to the "/" directory. Under that you should see a folder called "data". Inside that, you should see a folder called "app". That is the /data/app folder. You'll know you're in the right place, because there should be a lot of installed .apk files in there. If you sort alphabetically, you should be able to find "com.google.android.gms-1.apk" (which corresponds to your installed play services file).
To block updates, make dummy named folders, such as "com.google.android-gms-2", and as another user pointed out it may help to also create "com.google.android.gms-2.apk". See the original post about setting permissions. Also, be careful about the autocorrect trying to change your filename on you. Once you finish, scroll through and compare names versus the installed play services apk (it should be -1, and you should have just made folders that have the same name, only with the -2).
should I download the google apk files from the kindle from apkmirror website or download them on my computer then transfer them to my kindle fire?
Once again,I have done all the steps shown and still, the moment I tap on google play store, it shows stopped error and returns to home screen. Does all the apk files need to change? The google framework apk, vending apk, google login apk, and the play store apk.
Please help
I keep getting the google play services have stopped working message. I would appreciate if someone could give me like a dummy version of this because I don't fully understand. So please make a video and reply it to me. Or just type something just please reply and help me do this.
I have tried this fix on a 7" fire HD tablet and I cannot get the fix to persist. Once I roll back with the correct 7.0.99 version with both a "com.google.android.gms-2" folder set with the correct permissions and a "com.google.android.gms-2.apk" installed in the data/apps folder things work well until a reboot. After a reboot I get upgraded to the .29 version of the apk and have to reinstall the working version again. I have tried every combination of folder/apk possibilities I can think of and I am still stuck. Any ideas?
Is there any update on how to keep the 7.0.99 Play Services version from upgrading? As mentioned above, I can get the 7.0.99 version to work, but only for a couple of days. Has anyone found a permanent solution?
mach76 said:
I have tried this fix on a 7" fire HD tablet and I cannot get the fix to persist. Once I roll back with the correct 7.0.99 version with both a "com.google.android.gms-2" folder set with the correct permissions and a "com.google.android.gms-2.apk" installed in the data/apps folder things work well until a reboot. After a reboot I get upgraded to the .29 version of the apk and have to reinstall the working version again. I have tried every combination of folder/apk possibilities I can think of and I am still stuck. Any ideas?
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Click to collapse
Is your "com.google.android.gms-2.apk" also a folder, or a dummy file? I've had success through reboots with two dummy folders: "com.google.android.gms-2" and "com.google.android.gms-2.apk". Make sure you uninstalled play services and re-installed 7.0.99 so that it takes the -1 suffix.
frosty1218 said:
Once again,I have done all the steps shown and still, the moment I tap on google play store, it shows stopped error and returns to home screen. Does all the apk files need to change? The google framework apk, vending apk, google login apk, and the play store apk.
Click to expand...
Click to collapse
No. You should only need to uninstall the Google Play Services, and that apk is the only one that needs re-installing. If the other files had previously been installed and worked fine, then they should still be ok.
See the note above about the two folders - for some installs, the dual dummy folder names seem to work better, and survive reboots.
I had to use r--r--r-- perms on the dummy file and folder to stop the updates. Otherwise outstanding help, thamks wolverine, kindle has stopped its google play seizures.
UPDATE: I have since added r--r--r-- on the actual 7.0.99 file (the -1.apk file) in order to prevent the updates (it managed to sneak in a damned update without it), so:
- follow ALL wolverine's excellent directions for installation, including turning off wifi, etc, take NO shortcuts
- create the dummy folder AND the dummy file (-2.apk)
- apply r--r--r-- permissions on ALL 3 ITEMS (dummy folder, dummy -2 file, and actual -1 file)
- enjoy a fully functional google play shizznitz on your rooted Fire.
Hi all,
I have recently upgraded my FireTV 1 to the latest Prerooted stock image as per this forum page: https://forum.xda-developers.com/fire-tv/development/prerooted-stock-images-t2882337
Software Version: 51.1.5.3_user_515040320
I upgraded from FireOS 3 so did the TWRP recovery first.
I also installed the su /sdcard fix as outlined in the forum page as well.
Everything installed correctly, and the FireTV boots correctly to the main screen. I am experiencing problems however:
The Home, Your Videos, Movies and TV Shows screens never load, just stay black with the three small dots bottom right of screen animating.
The Apps and Settings screens work as expected.
Connection to the Internet works, Netflix and YouTube apps work as expected, as does Kodi and others.
Individual application updates work, and are automatically triggered as expected.
I have no DNS/IP filtering setup in my router or hosts file on the FireTV
I have blocked updates from running with the following command: pm disable com.amazon.device.software.ota
Any advice on getting the rest of the interface working would be greatly appreciated.
fionn.colvin said:
Hi all,
I have recently upgraded my FireTV 1 to the latest Prerooted stock image as per this forum page: https://forum.xda-developers.com/fire-tv/development/prerooted-stock-images-t2882337
Software Version: 51.1.5.3_user_515040320
I upgraded from FireOS 3 so did the TWRP recovery first.
I also installed the su /sdcard fix as outlined in the forum page as well.
Everything installed correctly, and the FireTV boots correctly to the main screen. I am experiencing problems however:
The Home, Your Videos, Movies and TV Shows screens never load, just stay black with the three small dots bottom right of screen animating.
The Apps and Settings screens work as expected.
Connection to the Internet works, Netflix and YouTube apps work as expected, as does Kodi and others.
Individual application updates work, and are automatically triggered as expected.
I have no DNS/IP filtering setup in my router or hosts file on the FireTV
I have blocked updates from running with the following command: pm disable com.amazon.device.software.ota
Any advice on getting the rest of the interface working would be greatly appreciated.
Click to expand...
Click to collapse
Since you are not blocking updates thru OpenDNS or thru your Router then my only advice is to do a cache wipe thru TWRP. Also make sure you don't have any VPN apps running. And also go into Settings/My Account & choose Sync Amazon Content & reboot.
Connect a keyboard to your FTV.
Then choose Launch Recovery.
Then go into WIPE & Choose Advanced Wipe.
From Advanced Wipe choose both "Dalvik / Art Cache" & "Cache" (This is not a Factory Reset).
Then Swipe to Wipe & restart your FTV.
It will take no more then 10 minutes to reload & everything should be unchanged (Apps, Settings, etc).
Then redo the ADB Method 1 FireOS 5 update blocking command. Just to make sure it is still blocking updates.
Use the "Troubleshooting" part of this guide for visuals:
http://www.aftvnews.com/how-to-installupdate-a-package-using-twrp-on-the-amazon-fire-tv/
If this doesn't work. Then maybe you will need to do a Factory Reset & reflash the whole PreRooted ROM.
Thanks for the advice.
Followed the steps suggested with the same results.
Would rather not factory refresh, however will do that if there re no other suggestions to try.
PS. I've also got a Fire Stick not rooted with latest firmware that works as expected, so shows there are no network reasons for it to not work on the FireTV
fionn.colvin said:
Thanks for the advice.
Followed the steps suggested with the same results.
Would rather not factory refresh, however will do that if there re no other suggestions to try.
PS. I've also got a Fire Stick not rooted with latest firmware that works as expected, so shows there are no network reasons for it to not work on the FireTV
Click to expand...
Click to collapse
You can try both forgetting the Wifi info & logging out & in of your Amazon Account.
Also restart your modem & router. And make sure you turned off both Featured Content.
Any chance you tried to debloat your device?
Guess you can try reflasing the PreRooted ROM without doing a Factory Reset. Only the same Dalvik & Cache. You would keep the same Apps installed. But you probably still need to reinstall the XPosed Framework. And update SuperSU. From what I remember.
After trying a number of different things I ended up performing a factory refresh following the guide from aftvnews
After doing that, blocking updates, re-installing the su sdcard patch, and then all my apps and settings everything is working as expected.
Thanks for all the suggestions. Happy to have everything back to normal again.
fionn.colvin said:
After trying a number of different things I ended up performing a factory refresh following the guide from aftvnews
After doing that, blocking updates, re-installing the su sdcard patch, and then all my apps and settings everything is working as expected.
Thanks for all the suggestions. Happy to have everything back to normal again.
Click to expand...
Click to collapse
Glad to hear everything has been resolved. :good:
Hello, I am about ready to give up on my Fire TV 1. Currently, I am on Software 51.1.6.3_user_516012020, and I apparently have root, bootloader, etc. However, due to low memory space, I ended up deleting (through ADB) the Amazon Home screen. Now nothing works. I did a factory reset (probably a bad idea), and still can't get anything to work. I have tried installing Kodi 17.4 with the Downloader app, and get a "parse error." Installation fails when I tried to install through ADBFire. Finally, install fails on App2Fire as well, with the message: "Upload successful, ERROR listing packages: Broken pipe."
I'm at a loss here. Any help would be greatly appreciated. I would even ship the device to you, if you could fix it! Should I just upgrade to a Fire TV 2 at this point?
Don't know if this will make any difference, but try sideloading the firestarter / appstarter app ( name was changed over time). In the app settings is the option to directly install the latest version of kodi. I've had a few issues in the past where I couldn't get it to install using adbfire, but it worked when using the appstarter / firestarter gui interface. I believe firestarter or appstarter still boots directly into its gui interface if you've got root. If you can sideload the appstarter or firestarter apk, reboot the fire tv and see if it boots into the app's gui interface. Go to settings and you'll see a kodi option allowing you to download kodi 17.4. No guarantees, but worth a shot.
Come to think of it, you've probably bricked it. See if there's anything that's useful in this article
http://www.aftvnews.com/how-to-unbr...ry-mode-and-factory-reset-the-amazon-fire-tv/
Netflix crashes, restart says "Sorry we cannot reach the Netflix server (-9)"
Weird issue on newly rooted Z2 with Magisk, no TWRP. On initial launch of Netflix, it crashed and when I restarted it cycled and gave the error "Sorry we cannot reach the Netflix server (-9). A call to Netflix was useless. I uninstalled/reinstalled. Really weird and the login screen never appears. I can confirm that other devices connect without issues on my network. I also tried turning wifi off and using the data network with no luck. Any ideas?
Thanks.
Install liboemcrypto disabler module on Magisk.
Netflix won't work with unlocked bootloaders but with this module it will work.
Marcowe, thanks!!! The module downloaded directly from within Magisk manager and now I get to watch without issue. I really appreciate your help. I did a thorough search but didn't see anuthing here on the Z2 force forum. Perhaps I should have extended my search to all of XDA.
you can do this also
with a file manager
Go to: /system/vendor/lib
Find the file "liboemcrypto.so" and delete it.
Reboot
I do this every time I flash a Rom or reset, it works for Netflix and Hulu