Help-process com.htc.htcdialer isn't responding - One (M8) Q&A, Help & Troubleshooting

Hi,
Phone was rebooting condition when came to me and a message appears on screen
"process com.htc.htcdialer isn't responding, Would you like to send report"
I cleared cache in apps setting but could not solve
after 3-4 minutes its restart itself, I also noticed that phone baseband is unknown,
its fastboot details are as follow
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.56.0000
(bootloader) version-baseband: 4A.25.3263.21
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.401.11
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA38DW909297
(bootloader) imei: 357864054321144
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: HTC__001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4145mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-4dab9d12
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Can somebody tells me what happened to it and how to solve it as customer says he did nothing with it
thanks
br

This is the M8 forum you need to post in HTC one M7 forum
http://forum.xda-developers.com/htc-one

ashyx said:
This is the M8 forum you need to post in HTC one M7 forum
http://forum.xda-developers.com/htc-one
Click to expand...
Click to collapse
ooops, what major mistake done by me, No doubt , stupid of the day

Related

[Q] Think i have Bricked my HTC one

Hi all Think i have screwed up My HTC One phone it was unlocked at first then i relocked it with fasboot to do a update rebooted and nothing at all wiped the phone clean and proceeded to reinstall from scratch with a Vodaphone rom i found on internet( OTA M7 UL JB43 SENSE55 MR Vodafone UK 3.63.161.6-2.24.161.1 and keep getting error mesages sorry i am a total noob did get details of my phone thou
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.63.161.6
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA35AW901680
(bootloader) imei: 354436051684429
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: VODAP001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4271mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-ea0bccbd
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
VODAP001 = CID
3.63.161.6 = Version Main
any advice would be great thanks
You mention VodaFone, but this Forum is specifically devoted to the Verizon model of the HTC One.
pely15967 said:
Hi all Think i have screwed up My HTC One phone it was unlocked at first then i relocked it with fasboot to do a update rebooted and nothing at all wiped the phone clean and proceeded to reinstall from scratch with a Vodaphone rom i found on internet( OTA M7 UL JB43 SENSE55 MR Vodafone UK 3.63.161.6-2.24.161.1 and keep getting error mesages sorry i am a total noob did get details of my phone thou
(bootloader) version: 0.5
(bootloader) version-bootloader: 1.55.0000
(bootloader) version-baseband: 4A.21.3263.04
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 3.63.161.6
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: FA35AW901680
(bootloader) imei: 354436051684429 <<<<<<<<< delete this from your post
(bootloader) meid: 00000000000000 <<<<<<<<<<< delete this from your post
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0710000
(bootloader) cidnum: VODAP001
(bootloader) battery-status: good
(bootloader) battery-voltage: 4271mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-ea0bccbd
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
VODAP001 = CID
3.63.161.6 = Version Main
any advice would be great thanks
Click to expand...
Click to collapse
Re post your question Here

Which RUU to use to restore

Greetings.
Could you please direct me to which RUU i need to restore my phone it keeps rebooting and getting stuck at optimising apps 1 out of 190.
here's my getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.330s
Njesh said:
Greetings.
Could you please direct me to which RUU i need to restore my phone it keeps rebooting and getting stuck at optimising apps 1 out of 190.
here's my getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.401.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__J15
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.330s
Click to expand...
Click to collapse
Maybe its this-(?)
Wait for others to confirm since i have sprint m8
https://www.androidfilehost.com/?fid=24369303960687057
Also look here -
http://forum.xda-developers.com/htc-one-m8/general/marshmallow-6-0-update-htc-m8-european-t3296141
Njesh said:
Greetings.
Could you please direct me to which RUU i need to restore my phone it keeps rebooting and getting stuck at optimising apps 1 out of 190.
Click to expand...
Click to collapse
Knightofrepublic said:
Maybe its this-(?)
Wait for others to confirm since i have sprint m8
https://www.androidfilehost.com/?fid=24369303960687057
Also look here -
http://forum.xda-developers.com/htc-one-m8/general/marshmallow-6-0-update-htc-m8-european-t3296141
Click to expand...
Click to collapse
yes that's the right RUU
the same as my device :highfive:
here is a post detailed the flashing steps :good:
http://forum.xda-developers.com/showpost.php?p=64926626&postcount=6

Broken processor/softbricked?

So, I got an HTC One M8 of a friend of mine. I tried to repair the phone as it was in a bootloop. However, even after installing several different roms it wouldn't start. I noticed another strange thing; Whenever I want to go from the bootloader to recovery, it takes absolutely ages (read: 10-15 minutes) to actually get to this. I tried it with a custom recovery as well as the stock recovery. This makes me think it has something to do with the CPU?
So far I've tried different ROMs, a nandroid backup, updating my firmware and (unsuccesfully) finding a RUU file for my HTC M8. I have included the getvar information for further possible details:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.23.213311491.05G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: ***********
(bootloader) imei: **********
(bootloader) imei2: Not Support
(bootloader) meid: **********
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B13000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 06f11f5b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thank you in advance for reading this post!
katsuowota said:
So, I got an HTC One M8 of a friend of mine. I tried to repair the phone as it was in a bootloop. However, even after installing several different roms it wouldn't start. I noticed another strange thing; Whenever I want to go from the bootloader to recovery, it takes absolutely ages (read: 10-15 minutes) to actually get to this. I tried it with a custom recovery as well as the stock recovery. This makes me think it has something to do with the CPU?
So far I've tried different ROMs, a nandroid backup, updating my firmware and (unsuccesfully) finding a RUU file for my HTC M8. I have included the getvar information for further possible details:
Code:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.23.213311491.05G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: ***********
(bootloader) imei: **********
(bootloader) imei2: Not Support
(bootloader) meid: **********
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B13000
(bootloader) cidnum: T-MOB010
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 06f11f5b
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thank you in advance for reading this post!
Click to expand...
Click to collapse
try flashing the RUU
here it is
http://www.htc.com/us/support/htc-one-m8-t-mobile/news/
double post*
ahmed.ismael said:
try flashing the RUU
here it is
http://www.htc.com/us/support/htc-one-m8-t-mobile/news/
Click to expand...
Click to collapse
I think I might have accidentally copied over the wrong getvar accidentally. Can you send me a link for the vodafone version? I tried looking it up, but no luck so far...
PHP:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.161.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH535WM00122
(bootloader) imei: 357336064505875
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: VODAP001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
katsuowota said:
I think I might have accidentally copied over the wrong getvar accidentally. Can you send me a link for the vodafone version? I tried looking it up, but no luck so far...
PHP:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.12.161.4
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: SH535WM00122
(bootloader) imei: 357336064505875
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: VODAP001
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
Click to expand...
Click to collapse
how you copied a wrong getvar result ? just curious !!!!
AFAIK the RUU isn't available for this device variant ( sorry for that )
ahmed.ismael said:
try flashing the RUU
here it is
http://www.htc.com/us/support/htc-one-m8-t-mobile/news/
Click to expand...
Click to collapse
ahmed.ismael said:
how you copied a wrong getvar result ? just curious !!!!
AFAIK the RUU isn't available for this device variant ( sorry for that )
Click to expand...
Click to collapse
I posted the getvar in another thread in which other people also posted theirs, so I accidentally copied someone else's info!
And I was afraid of that as I have been looking for it as well... Is there maybe a generic RUU file that works for most m8 devices?
katsuowota said:
I posted the getvar in another thread in which other people also posted theirs, so I accidentally copied someone else's info!
And I was afraid of that as I have been looking for it as well... Is there maybe a generic RUU file that works for most m8 devices?
Click to expand...
Click to collapse
no every device variant have it's own RUU ( available or not )
your best solution ( i'm afraid it's the only ) is to restore a stock backup then flash the signed firmware
all you need in this thread at the first 5 posts
https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
ahmed.ismael said:
no every device variant have it's own RUU ( available or not )
your best solution ( i'm afraid it's the only ) is to restore a stock backup then flash the signed firmware
all you need in this thread at the first 5 posts
https://forum.xda-developers.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860
Click to expand...
Click to collapse
yea, just tried this again, didn't work, was stuck again on the o1ne screen after the vodafone logo. after installing a custom rom (android revolution HD 53.1) it was also stuck on the same screen. the last time it was stuck on this screen, it didn't get any further after a full 8+ hours of waiting. I waited for an hour on both flashings, but nothing at all...
Thanks for assisting me so far anyway
bump!
I really would want to use this phone...

Need correct firmware please HTC M8

Hi i need the correct firmware for my htc but i didnt find it nowhere on internet
its for HTC_039 AUS
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT44WWM08016
(bootloader) imei: 358716053783757
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B11000
(bootloader) cidnum: HTC__039
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 205bdca3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
Thanks!..
https://forum.xda-developers.com/showpost.php?p=60218734&postcount=5
In this post you will find your firmware ( after flashing the firmware flash twrp and a rom )
Choose 6.12.710.4
Sent from my HTC M8 using XDA Labs
Please tell me which stock rom is correct for my device
ahmed.ismael said:
https://forum.xda-developers.com/showpost.php?p=60218734&postcount=5
In this post you will find your firmware ( after flashing the firmware flash twrp and a rom )
Choose 6.12.710.4
Sent from my HTC M8 using XDA Labs
Click to expand...
Click to collapse
-----------------------------------------------------------------
Hello I bought M8 few days ago and when I messed it up now I want to back to stock.
Theres no career sign in the back of the phone or any software (was) in the rom, So I think this is International version. I dont know anything other than this, but I have the vars:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.12.20.1211
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.17.605.5
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: *******
(bootloader) imei: ********
(bootloader) imei2: Not Support
(bootloader) meid: *******
(bootloader) product: m8_wlv
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B20000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: f2489bd1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.035s
Please help me. I want to flash fully stock latest ROM to my device. For any Help thanks in advanced
apu-GT-6102 said:
-----------------------------------------------------------------
Hello I bought M8 few days ago and when I messed it up now I want to back to stock.
Theres no career sign in the back of the phone or any software (was) in the rom, So I think this is International version. I dont know anything other than this, but I have the vars:
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.12.20.1211
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.17.605.5
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid:
(bootloader) product: m8_wlv
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B20000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: f2489bd1
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.035s
Please help me. I want to flash fully stock latest ROM to my device. For any Help thanks in advanced
Click to expand...
Click to collapse
hi
remove serialno.imei and meid from your post
you have a Verizon device
all you need is here read it very carefully and you will have the full stock condition
https://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
ahmed.ismael said:
hi
remove serialno.imei and meid from your post
you have a Verizon device
all you need is here read it very carefully and you will have the full stock condition
https://forum.xda-developers.com/verizon-htc-one-m8/general/official-ruu1-55-605-2-t2883845
Click to expand...
Click to collapse
Thank you very much for your support, My phone is currently "s-off" and I made the bootloader "relocked", should I still continue?

HTC M8 no wifi no bluetooth unknown baseband

Hello guys, please help me because something went wrong.
I have an old M8 with soething modification, but son cant use it now.
build 4.16.401.10 CL448934 release key(?)
(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.29.214500021.12G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main:
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B10000
(bootloader) cidnum: HTC__032
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 76df2b54
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
S-on, unlocked, twrp installed. red text on boot.
status modified.
Please help me, i try everything, installed everything (maybe this cause
Thank you!!!
Where are you seeing baseband unknown? It says the baseband right here:
chunlee1111 said:
(bootloader) version-baseband: 1.29.214500021.12G
Click to expand...
Click to collapse
chunlee1111 said:
Please help me, i try everything, installed everything (maybe this cause
Click to expand...
Click to collapse
I don't know what this means. It's hard to tell what you did to the phone (and how to fix it) if you don't tell us specifically what you did to the phone, to cause the problem.

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