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Hello All,
Since installing WM6 I have been having some strange screen issues. I suspect it is just coincidence. I have installed various different roms and I am having the same trouble ( currently latest lvsw ), making me think it's probably actually a hardware issue.
The screen behaves as if the top right corner is being pressed. This closes apps in portrait and brings up the start menu in landscape. It doesn't happen all the time, but doesn't stop once it's started.
Has anyone heard of this? Is this the same problem as the alignment issue? I have tried the buisness card fix to no avail. Should I take the phone apart as described in one of the fixes for alignement or do I need to send the phone off?
Yours hopefully...
Si
How old is your phone? Some models had screen alignment issues which could explain your problem. Have a look at this thread and see if your serial no (HTxxx) fits with those with known problems. If it does, read Mrvanx's guide to put your phone ROM/SPL etc back to original status then send it in for warranty.
Mudstuffin said:
Hello All,
Since installing WM6 I have been having some strange screen issues. I suspect it is just coincidence. I have installed various different roms and I am having the same trouble ( currently latest lvsw ), making me think it's probably actually a hardware issue.
The screen behaves as if the top right corner is being pressed. This closes apps in portrait and brings up the start menu in landscape. It doesn't happen all the time, but doesn't stop once it's started.
Has anyone heard of this? Is this the same problem as the alignment issue? I have tried the buisness card fix to no avail. Should I take the phone apart as described in one of the fixes for alignement or do I need to send the phone off?
Yours hopefully...
Si
Click to expand...
Click to collapse
Mine is a HT648 which doesn't have any known problems with screen alignment. I have moved to canada, so although I am still in contract with vodafone, it is very difficult to send it back for repair. It will be my fifth replacement if I do!!! All previous ones had the screen alignment issue, this one is at least slightly different.
I am tempted to try the dismantling fix described in one of the other threads, but perhaps I should ship it back to the uk for a friend to hand in to vodafone for repair and then have it shipped back over here...
If you open it you void your warranty. If it is the screen alignment issue and you fix it, then you are good. If you open it and it is not the screen alignment issue then you just voided your warranty and cannot get it readily fixed. I had an earlier TYTN and I had the screen alignment problem pretty bad. I opened it and fixed it. It was pretty easy.
I would probably try to install a different ROM and and see if it still happens.
Good luck.
Allan
I've tried lots of Roms, unfortunately that hasn't fixed it. Reflashing back to voda and sending back seems sensible, but I'm not sure I have that much pacience!
i did the business card technique. use a business card around the edges and take out some of the black brittle gasket. make sure you keep it real clean around the edges.
I used a microfiber cloth to get under there with some lens cleaner. I read on another screen alighnment post to put a small piece of business card under the lip of the lower portion of the screen(that probably doesn't make sense but do a search for screen alignment).
when you slide out the keyboard i loosened those screws a quarter turn. someone also made a mortscript for screenalignment that helped as well,
Mudstuffin said:
Hello All,
Since installing WM6 I have been having some strange screen issues. I suspect it is just coincidence. I have installed various different roms and I am having the same trouble ( currently latest lvsw ), making me think it's probably actually a hardware issue.
The screen behaves as if the top right corner is being pressed. This closes apps in portrait and brings up the start menu in landscape. It doesn't happen all the time, but doesn't stop once it's started.
Has anyone heard of this? Is this the same problem as the alignment issue? I have tried the buisness card fix to no avail. Should I take the phone apart as described in one of the fixes for alignement or do I need to send the phone off?
Yours hopefully...
Si
Click to expand...
Click to collapse
Hi !
I have the same problems with the same ht648. The problem occured step by step. First after upgrading to WM6 everything works fine. But since 25th my device starts problems with the touchsceen so I can tap on it everywhere without response. I think it is a thermical problem, because when I put it into the FRIDGE the touchscreen works again for a while.
Have same problem here i also have a v1605 HT648 and i have had it for a month now. It has worked well till yesterday when it started exhibiting this problem. I haven't done any ROM upgrade or anything.
This is really a pain - i hope i can get it replaced
ken
Anyone else getting this error? After reading the two main errors seem to be faulty camera hardware and bar code scanning apps. I uninstalled my bar code scanner and the problem persists. There is a small dent next to my flash under the camera but this came with the phone and my camera worked for a while. Taking the battery out and putting it back in fixes the problem about half of the time, but only is good for one to two uses. I'm thinking of sending this in, but I'm waiting until the SGSII HD is out in case they offer to replace it with any phone. Wishful thinking, I know.
And here's the error:
Are you on the stock rom? I got that yesterday but a reboot fixed it.
HJZS2K said:
Are you on the stock rom? I got that yesterday but a reboot fixed it.
Click to expand...
Click to collapse
Stock ROM not rooted. No modifications what-so-ever.
8mileroad said:
Stock ROM not rooted. No modifications what-so-ever.
Click to expand...
Click to collapse
Try doing a factory reset. Sometimes an app installed on the phone might screw up with a hardware's function. For example, I've always use Screebl Pro on my phone to let it control how my screen turns off. I decided to try their new Beta version. A few days later, I cannot seem to manually turn off my screen by pressing the power button. Every time I press the power button, the screen will come back on on its own. I can try up to 4-5 times before it eventually goes off. I though my phone finally broke as I tried uninstalling and reinstalling apps, changing settings here and there to no luck. I finally realized about the beta Screebl I had installed, and decided to disable it. The moment I did that, the phone was back to normal, no weird things happening to it.
So try doing a factory reset first before sending it back.
Strangely enough uninstalling Reconage has seemed to fix this. Can anyone else confirm it breaks your camera? The comments don't say it does so it must be something with the Nitro.
I get it too on cm7 all the damn time. I can record 1 video then after I stop, it messes up and I have to reboot to record again.
Any more definitive answer on this issue? My wife's Nitro HD has started giving this error in the last few days and no amount of rebooting seems to be fixing it. She is stock plus a few apps. I uninstalled nearly everything that uses the camera, reboot the phone, and still have the problem.
Alternatively, is there a way to see what apps were installed/updated by date? The last photo she took was on 6/13, so if we can figure out what apps have been updated since then that might help us get to the bottom of the issue.
I've been reading through the previous threads and I'm still confused if the issue is hardware or software related. I have the AUO panel and have broken swipes, and times where I can't scroll properly. This has been going on a couple months now and it's getting on my last nerve since it's frequently happening when I need my phone to work properly. All this time I assumed it was software but a couple threads mentioned it was hardware. Trouble is, some people with the JDI screen also have issues so I don't understand. My question is, has anyone ruled out software by flashing an AOSP rom? I'd rather not send this to Sony if at all possible since they don't cross ship and I'd be without a phone.
I have rarely an issue with the touch screen, when swipe up or down, it doesn't swipe it acts like I've just touched (clicked) once the display. I think it is a software issue, because in my case, if I turn off the display wait for 2-3 seconds and turn it on, it works with no problems.
Can you point me please to other threads that have this issue in discuss?
Thank you!
Have you removed the asf from the screen and placed an actual screen protector on it? I found that this really helped with the weird screen issues.
I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.
vibecatalin said:
I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.
Click to expand...
Click to collapse
Yeah, I reboot usually and the issue temporarily goes away. Then it will come back a day or two later. I'm afraid to remove the ASF because I've read some issues with goes touches even with a screen protector. I just want the issue to be fixed... I was thinking of flashing a AOSP rom but wanted to see if anyone with that ROM had any trouble or not. Maybe the L update in January will fix things.
Here are the resources I've read on this issue:
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Touchscreen-loosing-touch-issue/td-p/580111
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
http://forum.xda-developers.com/showthread.php?t=2770293
I have rarely that issue, like I said I just turn off the screen, and after 2-3 seconds turn it on and it's gone. I'm sure this is a software related issue.
If it helps at all, I never had the issue in the two weeks I tried an aosp rom. However the camera and battery life were a bit lacking so I'm back on a stock rom.
I haven't have the issue too in the past weeks, I've wiping cache and dalvik cache pretty often , because I've installed some system apps. Anyway I will really want to know the cause of this
L.E. I'm still on stock firmware.
L.E. 2 : The Glove mode function, in the Settings-Display menu has an application or something? Has a file redirected to it? Is there in the phone's system a file than can be edited or deleted or something for the glove mode function? Maybe we will find answers there.
I'm not sure that I've made myself understood with the question.
Hi,
I have a UK sim free model. It sometimes misinterprets a tap or adds a phantom tap. Its not terrible but I'm sure mine has a issue. A quick Google and a tweet tell me I am not alone. Anyone else seeing this? I could return but I'm dubious it's hardware related...just not sure if it's worth waiting for a software update...
RealEvil_UK said:
Hi,
I have a UK sim free model. It sometimes misinterprets a tap or adds a phantom tap. Its not terrible but I'm sure mine has a issue. A quick Google and a tweet tell me I am not alone. Anyone else seeing this? I could return but I'm dubious it's hardware related...just not sure if it's worth waiting for a software update...
Click to expand...
Click to collapse
I have same issues with my g4 here in the US.
Unfortunately same here, on a G4, korean model F500S.
I have the same issues on my G4. So probably returning it won't solve it. I notice it the most when I am scrolling in Facebook or web pages I will open a link accidently.
I have the same, occasionally it just won't respond to some taps, i find just pressing the standby on/off button quickly sorts it but it is very annoying.
same here in israel, sometimes do not respond to double tap on lock screen to wake the G4 up
im sure its a software issue, prolly the LP 5.1
Are so you guys using screen protectors? That was the issue for me with g3 and g2.
20degrees said:
Are so you guys using screen protectors? That was the issue for me with g3 and g2.
Click to expand...
Click to collapse
I am using the out-of-the-box protector on G4. So the thing u mentioned was it with this kinda protector or after-market glass protector?
Try...SGS Touchscreen Booster - Google Play Store
I have run into this same problem with my Verizon G4 (VS986). Many of my taps have gone unrecognized.
I did find this.... http://forum.xda-developers.com/g4/help/fix-touch-screen-registering-touches-t3128518
I tested the software that was recommended...and IT WORKED!
Give it a try...can't hurt!
nipun1110 said:
I am using the out-of-the-box protector on G4. So the thing u mentioned was it with this kinda protector or after-market glass protector?
Click to expand...
Click to collapse
After market but plastic.
Just started to get issues where taps on the far left-hand side of the screen don't work.
blackknightavalon said:
Just started to get issues where taps on the far left-hand side of the screen don't work.
Click to expand...
Click to collapse
Okay, I was able to replicate my bug. It happens after playing a game and stops after some time. Turning autorotate back on and switching back and forth from landscape view fixed it.
Hey guys.
I was searching the forums for a fix that solves the phantom/ghost touches I'm getting frequently on my LG G4, H815 model.
Sorry for the long post but my case looks a little more complex than the ones I've been seen in here.
In my case, that's how it happens:
I receive several multi-touches at the same time, usually when Data is enabled. Sometimes it starts right when I switch from Wi-Fi.
It happens often when I'm driving and using Location+Data as well, which drives me crazy. I does also happens (like another user mentioned in this thread) when scrolling down a feed (such as on Facebook) and it suddenly likes/shares a photo/post. It also drives me crazy! And there is also the case where it taps the keyboard and send crazy typos on chat apps when you are real-time texting someone! Another hassle is right after using the camera and opening the gallery to show someone the taken photo...it suddenly scrolls the gallery and open another photo. I just can't make it to see the taken pic. Therefore, I really wanna fix this so bad since it happens every time I need something right away.
A workaround that's been helping, though it's a pain:
I found that pressing the On/Off button and giving it a few seconds will return it to a normal state. The problem is when it happens while I'm driving and are supposed to take an exit/make a turn at the moment. There are some other cases where I'm into something and giving this few seconds is not an option.
Trying right now:
Someone suggested in this thread to use the SGS Touchscreen Booster. I'm giving it a try right now.
Important notes:
This issue has been happening since I got this phone on November, 2015. We got this 6.0 update recently and I was hoping that it would fix it. It didn't.
I have an after market screen protector that I applied in order to see if the issue would go away. It also didn't.
I have been searching about a digitizer replacement but I don't think is a hardware issue, since it just doesn't happens when I'm only on Wifi at home with Data disabled. I believe that the problem is the Data connection that triggers smth.
Any thoughts?
Does anyone have any idea or have experienced the same scenario before? Any thoughts on my guess of data enabling triggering the ghost touches?
Sorry for the long post and thank you so much for reading it.
I think it's both, its hardware and software, LG tried to fixed it but it makes it worst. You can solve the problem for few seconds putting your five fingers at the home menu, It goes crazy and after it stopped making ****. Anyway this phone is great but all the problems make it ****.
I am going to use this thread even though I think my problem is not as serious as yours are.
My problem is that touches are registered, but no action is taken.
For example. Quickly tapping on an icon on the home screen will highlight it, but it will not open the application. I enabled the option in Developer mode to display the touches and the touch is registered. It's just that the app will not load. If I click for a tad longer - it loads. Happens on both stock Launcher and Action Launcher. I have not noticed it happening outside the launcher.
I read something about a keyboard update, but in the Update Center I don't have anything related to the keyboard.
The icons I see it happening with are located in the lower part of the screen.
I am almost sure that this is a software problem, but several updates have not fixed it. Currently on v20d.
Any suggestions or ideas?
After a few more testing and monitoring, I found out that the ghost touches only take place when I'm on LTE.
And even more weird, while driving through some specific areas when I'm commuting.
It's just so weird to think that some towers may send a LTE signal that may cause the ghost touches.
At home, at work, wifi or data, it doesn't happen.
i've been facing touch issues for the last 3/4 months...
it's very annoying..sometimes lock and unlock makes it normals...but after like 10 minutes i t happens again..i looked up in the sony xperia sites and some people were also complaining about the issue but no reply from sony officials.i thought it was a software problem as some of the other consumers also have this touch issue so i decided to go back to oreo from the latest update..
but the problem stills exists even after flashing back to oreo.
anyone have any idea about this issue?
You wrote quite a few words, but you failed to describe the issue itself.
So, what is the problem?
MichaelMeier said:
You wrote quite a few words, but you failed to describe the issue itself.
So, what is the problem?
Click to expand...
Click to collapse
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
murshed.hasan said:
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
Click to expand...
Click to collapse
Maybe hardware damage?
Maybe heat?
murshed.hasan said:
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
Click to expand...
Click to collapse
I have experienced these same issues from time to time. I don't have a fix for it other than to restart your phone. That seems to fix the problem for a while.
One other thing I have done is to just close out of everything, lock the screen then rub it against my shirt to clean the screen a bit. These aren't very scientific approaches but it does seem to work in my case.
SludgeFactory said:
I have experienced these same issues from time to time. I don't have a fix for it other than to restart your phone. That seems to fix the problem for a while.
One other thing I have done is to just close out of everything, lock the screen then rub it against my shirt to clean the screen a bit. These aren't very scientific approaches but it does seem to work in my case.
Click to expand...
Click to collapse
i do the exact same thing.lock my phone then rub it on my clothes and unlock
it fixes the problem for a while
I have it too. Usually turninhg the phone on and off again works. But it's quite annoying
Having the same issue!
When touching in the bottom half of the screen (for example when typing on the keyboard), it starts to pull down my notification bar.
Also happened yesterday: was typing sth in WhtasApp, and suddenly I got asked, if i really want to start a phone call. The button for this action is on a upper area, of the screen.
I think it started with a update, a while ago. Cant really say wich one.
For me, it works to lock and unlock the screen. The issue is gone for at least 10 minutes. So i think its a software bug. I am hopeing best for the future android 10 update in Q1 2020.
But for me, such software bugs should not occour. And its weak from sony, they dont release a patch to fix it. Probably my last sony phone...
1fsaf said:
Having the same issue!
When touching in the bottom half of the screen (for example when typing on the keyboard), it starts to pull down my notification bar.
Also happened yesterday: was typing sth in WhtasApp, and suddenly I got asked, if i really want to start a phone call. The button for this action is on a upper area, of the screen.
I think it started with a update, a while ago. Cant really say wich one.
For me, it works to lock and unlock the screen. The issue is gone for at least 10 minutes. So i think its a software bug. I am hopeing best for the future android 10 update in Q1 2020.
But for me, such software bugs should not occour. And its weak from sony, they dont release a patch to fix it. Probably my last sony phone...
Click to expand...
Click to collapse
i also think it is a software bug but i went back to oreo after this problem but the problem still exists.i don't really know what to do and sony didn't even release a statement regarding this issue.
murshed.hasan said:
i also think it is a software bug but i went back to oreo after this problem but the problem still exists.i don't really know what to do and sony didn't even release a statement regarding this issue.
Click to expand...
Click to collapse
I assume the problem is in the firmware of the touch screen.
A small OS operating with the kernel touch driver
And I assume you can't downgrade it, unless you allow it in the kernel(defconfig)
I have a same problem. When I tap the lower part of screen, it starts to pull down the notification bar.
Same touch issue + accelerometer
I've had the same issue with the touchscreen - inputs along the bottom half pull the notification shade down. Also, my accelerometer fails the xperia test in the support app. Can anyone provide experience with Sony warranty claims? I sent my device in for repair and they literally just sent it back with no comments or remarks on the device or issues : /
Dont think the problem is Software related but Hardware. mine is like that since it got underwatter. problem is that changing the LCD panel can or not fix the issue, the investment alone of the panel 100€ and the hand work 75-100€ is nearly a 2/3 of a new one to not surely fix the problem. What I mean is, without a oficial stand from sony itself we cannot trust/invest money trying to fix and thats a shame.
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Click to expand...
Click to collapse
let's just hope that they fixed it.i haven't received the update yet
let's see
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Click to expand...
Click to collapse
Is it really fixed?
That would be awesome.
I still have touch problem on Android 10, not fixed
Did anybody solved this problem? if does how? what was replaced?
android 10 didnt, with make me 80% sure it is Hardware.
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Click to expand...
Click to collapse
does android 10 really fix it? I still don't receive any update and not so very keen to update, but if it really fix the touch issue then I will do it with newflasher in no time
same exact problem here