Doubletap2wake randomly/periodically does not work? - One (M8) Q&A, Help & Troubleshooting

Why does doubletap2wake randomly stop working? It has nothing to do with phone being idle, still doesn't work after movement, have to unlock to get it back to work again.
Is this because of deep sleep or power saving mode enabled in sense?
Is my M8 defective - is this a hardware issue?
Running ARHD and ElementalX 0.18. Had the same issue on stock kernel - can't remember if I had it on stock ROM but someone else told me he had the issue too on all ROMs.

This is a stupid question, but I have to ask: Are you sure that you are holding the phone vertically so that it is in portrait mode?

BrandonPrice31 said:
Why does doubletap2wake randomly stop working? It has nothing to do with phone being idle, still doesn't work after movement, have to unlock to get it back to work again.
Is this because of deep sleep or power saving mode enabled in sense?
Is my M8 defective - is this a hardware issue?
Running ARHD and ElementalX 0.18. Had the same issue on stock kernel - can't remember if I had it on stock ROM but someone else told me he had the issue too on all ROMs.
Click to expand...
Click to collapse
sometimes i notice that the double tap to wake won't work because i have some stuff on my screen or something that registers as a screen press. i'll have to wipe my screen down.

It's all in the finger action. One to wake the sensor at any corner of the phone, then 2 deliberate taps, not 2 quick taps, on the bottom half of the screen.

ashyx said:
It's all in the finger action. One to wake the sensor at any corner of the phone, then 2 deliberate taps, not 2 quick taps, on the bottom half of the screen.
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Click to collapse
I have this exact problem. At least 1-2 times a day, motion gestures will stop working and I have to use the power button to turn the screen on. I have tried everything when this happens (making certain phone is in portrait mode and held straight up, shaking the phone, tapping the corner of the phone before doing the gesture, etc.). I am well aware that the phone has to be moved before doing the gestures. This is my second HTC One M8 from T-Mobile. The first had scratches all over the back out of the box so I exchanged it. I don't recall this ever happening with the first phone. Maybe some app is messing things up? Could this be a hardware issue? I'm hoping it's a software issue.
mhajii210

Make sure you don't accidentally swipe up while the screen is off as this seems to lock the gestures out.

ashyx said:
Make sure you don't accidentally swipe up while the screen is off as this seems to lock the gestures out.
Click to expand...
Click to collapse
Really? I haven't heard that being mentioned before. It's possible I accidentally swipe up just a bit when I'm trying to DT2W. Has anyone else mentioned about accidentally swiping up while the screen is off and it locking the gestures out here on XDA?
mhajii210

I've noticed this as well, but only with the double tap(swipe up or to the side always works). I would say mine only does it about 2% of the time though so I haven't been too concerned about it.

Hi guys. I just wanted to report that I updated to the latest stock 4.4.4 OTA 4 days ago. I no longer have any problems with the gestures randomly not working (including DT2W of course). I'm a happy camper =D
mhajii210

Also make sure when you pick it up the meat of your thumb or other part of your hand is not touching the screen. I've caught myself doing that a few times.

Your title pretty much sounds like it is referring to my brother.

I am having this problem too with or without the dot view cover
Sometimes it does't wake up... it's like its in deep sleep like the OP is saying
Any help

two large speakers and some gabba techno should do it
Lol think the phone needs to be at a slight angle when using double tap. i have noticed before when my phone is flat on my desk at work and the screen has been off for a while, its seems to be in deep sleep mode, however when i pick it up, double tap works

It happens to me maybe a couple times a week. I reboot, fixed.
Poop happens is my explanation.
I wouldn't be very concerned. Things get screwy in the system every now and then, that's all.

Whenever it does that, I just rub my finger across the proximity sensor back and forth a few times and then try the double tap again and that always works.

Related

[Q] How to Change Screen Timeout...

...while on the phone? The screen goes black in a matter of seconds and isn't affected by the general timeout setting. This can be a real PITA while navigating a VRU system.
Have you tried going into settings/display/screen timeout?
d12unk13astard said:
Have you tried going into settings/display/screen timeout?
Click to expand...
Click to collapse
That is the general timeout setting I was referring to, and it doesn't affect screen timeout while on the phone.
That's strange it shouldn't be timing out on you then. Maybe check the settings on the application your using and see if theres a reason it might be shutting off then.
i know when i had the mt4g and even my current G2x the display would turn off while talking on the phone then re-appear anytime i held it away from my head, probaly just the sensor.
Scaplet said:
...while on the phone? The screen goes black in a matter of seconds and isn't affected by the general timeout setting. This can be a real PITA while navigating a VRU system.
Click to expand...
Click to collapse
Mine does this too.. If I am on a call, the screen turns off rather quickly. I need to be able to toggle the mute during conference calls and it is a real PITA to have to hit the power button first every time.
CrozB said:
Mine does this too.. If I am on a call, the screen turns off rather quickly. I need to be able to toggle the mute during conference calls and it is a real PITA to have to hit the power button first every time.
Click to expand...
Click to collapse
Pain in Le Tush!
This sounds like a really stupid solution but I have experienced the same issue before hand. What I realized was in many cases when I was going to touch the screen my hand was getting close to the sensor on top that shuts off the screen while on a call. You know like when you put it next to your face to ensure that you aren't pushing buttons. Not sure if that is it, but just speaking from personal experience.
Mine does this sometimes , it just did it on this xda app and i know it wasent 30 seconds yet. also sometimes it doesnt lock just comes right back on after i hit the button
Sent from my GS2ET4g
Its just like my lock sceen time , if i go to lock sceen but press nothing it will go black in 5 seconds
Sent from my GS2ET4g
phatgenius said:
This sounds like a really stupid solution but I have experienced the same issue before hand. What I realized was in many cases when I was going to touch the screen my hand was getting close to the sensor on top that shuts off the screen while on a call. You know like when you put it next to your face to ensure that you aren't pushing buttons. Not sure if that is it, but just speaking from personal experience.
Click to expand...
Click to collapse
This is what I figured out after 20 or so times hitting the power button while on the phone.
The screen automatically comes back on in 1-2 seconds when you pull the phone away from your ear. Once I realized this, I stopped fouling it up by turning the screen off and on again with the power button. It would be nice if this delay could be adjusted, but it seems to work alright as is.
There is nothing wrong worth any of your phones as far as I know it's not adjustable yet.your phone does this while making a call to prevent your face from making a three way call or accidentally hanging up on whoever your talking to. Some one can correct me if I'm wrong but that's what I've heard and read several times and my samsung captivate did the same thing.
If you pull the phone away from your face so that the sensor can pick up the change in ambient light, or what ever it is that it does your screen should come back on shortly.to be honest
I kind of wish it would react faster, but it's still pretty good.
Sent from my SPH-D710 using XDA App
mine does this when not on a call , i think the sensor is only on while talking

Difficult to turn on screen in dark

Has anyone else noticed that when in a dark area, pressing the main button will turn on the screen but it will then automatically and immidiately turn off?
Several times I've gotten into a battle with the phone only to lose, turning it on and it turns off, then turning it on again and so on...
To compound the issue, in these situations it seems that double tap is signifigantly less responsive to activate the screen as well.
I'm pretty sure this phone is using some sort of facial recognition, it has smart stay doesnt it? I think it has gravity/accelerometer to turn on the screen when you pull it out of your pocket. In the back of my mind I'm thinking that since it cant see me it is shutting off but this doesnt seem consistent...
I'm running stock rom, rooted with twrp. Any ideas?
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Never heard of it. Screen is set to auto off in 30 seconds. Change it to 2 min and you should be good. If u running without a case then maybe the hand is touching the edges of screen this will also shut screen off in double tap.
BAD ASS G3
sublimaze said:
I have not experienced that. Did your G3 do that out of the box?
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
I didn't notice it until the last week or so. but I kind of feel like that was because I hadn't used the phone that much up until then. I didn't make any major changes to the phone immediately before I started noticing it either, I had already had it rooted for about a week. I feel like the stock rom does have some glitches to it.
The G3 does have a "smart screen" feature that detects your face (Settings > Display). Disable that and see if it helps.
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
randyspants said:
I've not run into this in the dark but have when I try and use my arm band holder when running. The holder covers the ambient light sensor so the phone thinks it was accidentally turned on like in a pocket and shuts right off. Super annoying.
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Click to collapse
speedrabbit said:
Noticed similar behavior when the phone is in my bike mount at night. Basically it's acting like the proximity sensor is covered. In my bike mount's case, it is covered by a clear screen cover, but normally that doesn't trigger the proximity sensor. But when it's very dark out (not under a street light etc.), it seems to think it's blocked and turns itself off. Annoying.
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Click to collapse
Have you tried disabling smart stay as sublimaze recommended?
Apache0c said:
Have you tried disabling smart stay as sublimaze recommended?
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Click to collapse
Tried but remains the same... This was the only thread I found concerning this.
Ive had this issue too investigating now
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
gabrielshaste said:
Had that issue when I was using the lock screen face unlock. In the dark it didn't see my face and then it shut off. Setting is in lock screen section
Sent from my G3
Click to expand...
Click to collapse
Lol.
I have the same issue EVERY night. Why is that? It's very annoying
Same issue here
it seemed to resolve itself when I factory reset my phone
but after I got my apps reinstalled from my google backup it started again
so it seems like it's a software issue - not sure to which app it is related to
let me know if you find a fix - this is quite annoying
Me too. I've been facing this issue at night, when it's very dark.
Me and my buddy were in the car during a roadtrip and it was very dark, I mean like: No lights outside, no lights inside the car, the double tap feature didn't even work to begin with and whenever I tried to use the "Power Button" It would come on and then suddenly 'boom' Turn off, now this would happen a few times until it stays on. Weird...
I just experienced this myself, first time I've seen it happen in the 30 + G5's that I've sold. If it's in the dark it just doesn't turn on at all. I hope LG is fixing this. I'm about to Factory Reset it right now and hope for the best! Someone else mentioned that this is the only forum that is disccusing this issue. It must be a very few that are effected. I'm testing another one as we speak.
Has this issue been resolved? My friend's G3 also has this issue. Day time no problem. When it is dark the screen wont' stay on.
Same problem, no fix yet
Same problem here - Pointing it at any light and pressing the power button will turn it on. (As will plugging it into power). Tried tinkering with all sorts of settings (face recognition/auto dimming feature/etc) nothing worked. Tried factory reset, that didn't work either.
My issue started after i had my screen replaced (by a shady shop) who probably didn't do a good job of packing it back together....I'm going to see if I can have someone open it up and clean it out a bit..
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Nahdont said:
I have the same issue on my G3. Even if you're under the covers in bed, the thing doesn't turn on until it gets light. It basically doesn't turn on in the dark through double tap and actually not even with the power button. It could become a safety hazard for someone in an emergency situation.
Click to expand...
Click to collapse
I have also same problem. No solution yet.

Screen turning on in pocket, causing poor battery life?

I realized today my phone was facing inwards towards my leg and that it may be double tapping and turning on in my pants. Any way of stopping this, but also monitoring? I am just curious as I faced my phone outward it kept my battery lasting much longer today.
Dsmwookie said:
I realized today my phone was facing inwards towards my leg and that it may be double tapping and turning on in my pants. Any way of stopping this, but also monitoring? I am just curious as I faced my phone outward it kept my battery lasting much longer today.
Click to expand...
Click to collapse
I had the same issue, but for me it turned out to be neither the back button nor double tap to wake. For me it was greenify, which does evil things when it doesn't have root: it turns on the screen, goes to the app info of an app it wants to hibernate, and "clicks" the "force stop" button, before going back and just leaving the screen on.
Of course this may not be the cause of your problem. You may not even have greenify installed. Have a useful way to debug the issue: install tasker (or something similar, maybe condi can do it too), and make a profile that makes your phone vibrate when the screen turns on. Make sure the vibration duration is distinguishable from notifications, 200 ms worked for me.
This way, you will know exactly when your phone turns on in your pocket. You will be able to reason about whether the back button was accidentally pressed or whether it's double tap to wake, or something else altogether, like greenify in my case.
Just a side note: it's unlikely to be double tap to wake, because double tap to wake will not turn your screen on when the proximity sensor detects that something is close. You can try that by holding your finger over the proximity sensor while trying to turn it on. Double tap to wake won't turn the screen on in the first place, and the screen will turn on and immediately off when using the power button.
So yeah, try the tasker/condi profile and see what your phone does right after it wakes. I saw mine force closing Facebook messenger like 7 times in less than an hour, and it stopped after I uninstalled greenify.
Sent from my LG-H815
Ive noticed the screen on out of pocket but rarely. One new feature is the "slide down" quick peek while the display is off. This new feature may have new side effects.
player911 said:
Ive noticed the screen on out of pocket but rarely. One new feature is the "slide down" quick peek while the display is off. This new feature may have new side effects.
Click to expand...
Click to collapse
That too doesn't work when the proximity sensor senses something is close. Try it by holding a finger over it while trying to pull down the thing with another finger.
Sent from my LG-H815

Screen off/no wake after "on ear" phone call

During phone calls while using the phone on my ear, the screen will dim like normal and touch is not responsive... But after the call, I move the phone away from my ear, the screen will not wake-up and requires waking with power button. I can only recall a handful of times where the phone acted normally after a call...
Anyone else experiencing this? I am rooted w/ magisk and I have verified the proximity sensor is working (using Droid Info app) -
I am turning off adaptive battery not only to see if it helps with this concern, but overall performance and will update w/ changes
Had this happen as well. Not rooted. Can't remember but i vaguely recall this with other versions of android
mcgleevn said:
During phone calls while using the phone on my ear, the screen will dim like normal and touch is not responsive... But after the call, I move the phone away from my ear, the screen will not wake-up and requires waking with power button. I can only recall a handful of times where the phone acted normally after a call...
Anyone else experiencing this? I am rooted w/ magisk and I have verified the proximity sensor is working (using Droid Info app) -
I am turning off adaptive battery not only to see if it helps with this concern, but overall performance and will update w/ changes
Click to expand...
Click to collapse
got a crappy screen protector? that'd be my guess
Nope nothing, naked
mcgleevn said:
Nope nothing, naked
Click to expand...
Click to collapse
Same. And it doesn't happen every time.
Right after I posted this, made a phone call and it blacked out again this time no power button, double tap, shake, twist, etc would wake the phone. Eventually after about 2 mins it woke up again...
Possibly unrelated, but about every 1 in 5 reboots my screen won't turn on. Stays black, no back light. The phone still responds to ADB and fastboot commands, but nothing will turn the screen on until I hold down power to restart.
Same here.its happened multiple times. naked Pixel here, not rooted. its annoying.
I've made/received 100 calls since Thursday, and it happened for the first time last night. I was able to get it out of black by accidentally doing a screenshot while trying to reboot.
Happened at least 4 times today. Just noticed an update to the Phone app was released, let's see if that makes a difference.
No screen protector, etc.
honestly after some more calls with this issue, i think my dirty ear and is causing the close proximity reading... after the most recent episode, i went to the droid info app and it was reading the sensor at 0 cm and after wiping the notch off, it started to read correctly (5.0 cm) >>> i dont really want to give the haters another reason to dog the notch but, in my case, i think its going to be an issue. i may switch the "power button to end call" on and see if that will alleviate my issue for now -
mcgleevn said:
Right after I posted this, made a phone call and it blacked out again this time no power button, double tap, shake, twist, etc would wake the phone. Eventually after about 2 mins it woke up again...
Click to expand...
Click to collapse
Same exact thing happened with me yesterday, could it be a RAM management issue?
Roll3r said:
I've made/received 100 calls since Thursday, and it happened for the first time last night. I was able to get it out of black by accidentally doing a screenshot while trying to reboot.
Happened at least 4 times today. Just noticed an update to the Phone app was released, let's see if that makes a difference.
No screen protector, etc.
Click to expand...
Click to collapse
Thanks for the heads up. I have unrooted and naked 3 XL. This screen off thing was affecting all calls. If the remote party hung up, I was fine. If I got into someones VM, I had to sit quietly until the call dropped.
I added myself to the Phone app Beta program and updated. After several test calls, I think it's fixed.

Is anyone facing an issue with the proximity sensor in OnePlus7T

Ever since I've bought OnePlus 7T, the proximity sensor is giving me a lot of problems. Sometimes the screen lights up while I'm speaking on the phone and the speaker is activated. Sometimes the call gets recorded. Sometimes if the phone is in my pocket and I try to unlock it, it says too many attempts.
Yes it very annoying, when removing it from pocket accidently my fingerprint matches and something something happens.
vinay3190 said:
Ever since I've bought OnePlus 7T, the proximity sensor is giving me a lot of problems. Sometimes the screen lights up while I'm speaking on the phone and the speaker is activated. Sometimes the call gets recorded. Sometimes if the phone is in my pocket and I try to unlock it, it says too many attempts.
Click to expand...
Click to collapse
It's issue on most OnePlus phones.. I had the issue on 6T, 7 Pro.. annoying
1rahul1996 said:
Yes it very annoying, when removing it from pocket accidently my fingerprint matches and something something happens.
Click to expand...
Click to collapse
This is the biggest reason I may be going Pixel 4...
Yes I too have this issue with my OP7T
Yup, same issue here.
Another thread about it here - https://forums.oneplus.com/threads/proximity-sensor-doesnt-work.1147600/
Also issue present on OP7Pro forums.
Seems to be related to this "Virtual Sensor":
https://www.ellipticlabs.com/2019/0...eaner-design-to-oneplus-7-series-smartphones/
So we have to wait and hope (could be this same as Never Settle? :d) that can be fixed with a software update.
It seems to get worse the more I use my phone. Anyone else notice this? Brand New it never did it
Josh McGrath said:
It seems to get worse the more I use my phone. Anyone else notice this? Brand New it never did it
Click to expand...
Click to collapse
Someone on the OP7T forum suggested it may be Tap the Screen to Show (let's call it TSS) feature.
I enabled DTW. This will trigger Ambient Display -> "Tap the Screen to Show" to be disabled.
Tried and the screen still won't turn off when on a call with the phone on my ear.
Both options disabled (no DTW and no TSS), still won't turn off.
What did work though, was to turn off screen once with the power button:
- I was in a call and the screen was on,
- turned off the screen using power button,
- I took the phone off my ear -> Screen on
- put the phone back on my ear -> Screen off
Maybe someone can make more sense of it.
trveller72 said:
Someone on the OP7T forum suggested it may be Tap the Screen to Show (let's call it TSS) feature.
I enabled DTW. This will trigger Ambient Display -> "Tap the Screen to Show" to be disabled.
Tried and the screen still won't turn off when on a call with the phone on my ear.
Both options disabled (no DTW and no TSS), still won't turn off.
What did work though, was to turn off screen once with the power button:
- I was in a call and the screen was on,
- turned off the screen using power button,
- I took the phone off my ear -> Screen on
- put the phone back on my ear -> Screen off
Maybe someone can make more sense of it.
Click to expand...
Click to collapse
I tried the above also same thing. I am tired of this BS. I am constantly pressing hold or dialing with my face unless I have the phone shoved in my ear. I almost didn't buy the 7t cause of this issue coming from the 6t with the same issue
Josh McGrath said:
I tried the above also same thing. I am tired of this BS. I am constantly pressing hold or dialing with my face unless I have the phone shoved in my ear. I almost didn't buy the 7t cause of this issue coming from the 6t with the same issue
Click to expand...
Click to collapse
Yeah, I am starting to remember good ol' days with the OPX. Every OTA was fixing one thing and breaking 3 other.
At that time I said no OP again, but still, this one seems to be be a good phone. Time will tell.
Coming back to our issue, I am puzzled that only a few people reported this.
Are you guys are on stock kernel or something custom?
I don't think I have this issue, but the sensor seems to function a bit differently from what I'm used to. When the phone is horizontal, covering the sensor does not turn off the display. But now do the motion of raising the phone to one's ear, and the display turns off. Just an observation, yet to experiment properly.
Does anyone know where the sensors are located on this phone? Is there a picture on the internet that points out the different sensors?
Edit: Yep. This one has a virtual sensor. It works differently.
roofrider said:
Are you guys are on stock kernel or something custom?
I don't think I have this issue, but the sensor seems to function a bit differently from what I'm used to. When the phone is horizontal, covering the sensor does not turn off the display. But now do the motion of raising the phone to one's ear, and the display turns off. Just an observation, yet to experiment properly.
Does anyone know where the sensors are located on this phone? Is there a picture on the internet that points out the different sensors?
Edit: Yep. This one has a virtual sensor. It works differently.
Click to expand...
Click to collapse
Not rooted, but using a custom dialer as the default Phone app (True Phone).
When I switched the default Phone app to Oneplus App, I could not reproduce the issue.
Testing for a few days to see if this works. Would be such a pity if the app is the problem because I really like it.
Also I just sent a log to OP support (they contacted me after I logged the issue on the feedback).
Yes, it is using the virtual sensor as you said (link in my previous post).
How does the virtual sensor work?
Sent from my [device_name] using XDA-Developers Legacy app
I couldn't find anything concrete on how this software-based proximity sensor, Elliptic Labs INNER BEAUTY, works. The keywords are: ultrasound, sensor fusion, and machine learning. A hardware-software I guess.
The 7T does have an IR sensor under the display, but I think this is only used for DT2W and Tap to Show to prevent the display from accidentally turning on when the phone is in the pocket and so on. Not for calls.
Fully Unmodified phone - same issue here. Phone regularly turns on airplane mode while I’m on a call cause it is registering face touches. Screen regularly flickers while on calls as if rapidly moving away from my face....
This was not a problem on my 3t a while ago and the issue is driving me to switch phones alongside some software instability (random lag and keyboard jitter) (animation issues after launcher swap) (soft-lock on navbar or gestures but not a play store replacement)I usually fix by rom swapping on one plus phones andddddd twrp is dead (for now) and no ones working on a valid replacement.
Will be keeping this phone in hopes of twrp eventual return, but need that stability
igotlostintampa said:
Fully Unmodified phone - same issue here. Phone regularly turns on airplane mode while I’m on a call cause it is registering face touches. Screen regularly flickers while on calls as if rapidly moving away from my face....
This was not a problem on my 3t a while ago and the issue is driving me to switch phones alongside some software instability (random lag and keyboard jitter) (animation issues after launcher swap) (soft-lock on navbar or gestures but not a play store replacement)I usually fix by rom swapping on one plus phones andddddd twrp is dead (for now) and no ones working on a valid replacement.
Will be keeping this phone in hopes of twrp eventual return, but need that stability
Click to expand...
Click to collapse
Twrp is out for the 7t. It's not flashable last I checked but it is bootable and usable for what I used it for which was a backup of stock rom

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