Hey, had my Z1 Compact for a week now and I've noticed a very annoying issue where sometimes when using the touchscreen to drag, say for predicitive text, the drag line will stop and then restart after missing some of the screen. This is results in having to retype a lot of text, and also requires multiple attempts to unlock the phone with a pattern.
I've replicated this in Settings --> About phone --> Diagnostics --> Test Device --> Touchscreen.
Basically if I keep trying to draw a 4 on screen for example, maybe 2/10 times it will miss part of the drawing. This isn't always the same part, so I dont think it's a dead section of screen.
Anyone else had this problem? Any solutions? BTW I've not put any screen protectors on yet, not even the one in the box as it looks like thats just a replacement for the factory fitted one.
Cheers
Many users are having this problem including me. I have faced this issue just once so I am waiting to get the issue again before going to service centre.. This problem is common in micromax and sony devices.. And from my previous experience I can clearly tell that this is hardware problem.. Dont know how some people told it software issue.. Day by day this problem will increase and soon the screen will be unusable.. I can say that charger may have some relation with this because in my previous micromax the problem started while charger is plugged in and after some days the problem began without charger..
Sent from my D5503 using Tapatalk
coolkoushik07 said:
Many users are having this problem including me. I have faced this issue just once so I am waiting to get the issue again before going to service centre.. This problem is common in micromax and sony devices.. And from my previous experience I can clearly tell that this is hardware problem.. Dont know how some people told it software issue.. Day by day this problem will increase and soon the screen will be unusable.. I can say that charger may have some relation with this because in my previous micromax the problem started while charger is plugged in and after some days the problem began without charger..
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Good point about charging. I have experienced this with previous phones whilst plugged into a cheap charger. I put it down to the charger not being powerful enough. In the instance I mention above, the battery is fully charged and not plugged into the charger. Plus the only charger I've used so far with it was the official one in the box.
stu83 said:
Good point about charging. I have experienced this with previous phones whilst plugged into a cheap charger. I put it down to the charger not being powerful enough. In the instance I mention above, the battery is fully charged and not plugged into the charger. Plus the only charger I've used so far with it was the official one in the box.
Click to expand...
Click to collapse
You might wanna use some other charger I haven't actually faced this problem more tab once cause I've used the original charger only a few times N it's in best interest to use a lower output rated charger might take longer, but it's best for the phone N it's battery
Sent from my Xperia Z1 compact
I dont think the charger is the issue as it happens when it's not connected to the charger and it's been rebooted since. This is a different issue to what I talked about with previous phones and cheap charges whilst actually charging.
I've searched the net and it looks like a fairly common issue with some Z1s and Z1 Compacts:
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Touchscreen-loosing-touch-issue/td-p/580111
It sounds like the Z1C can come with 1 of 2 different screens, and only one of them suffers from this problem. Also, if you dont use swipe unlock or swype text then you probably wouldnt have noticed it anyway.
Reading all the comments, it's hoped that a firmware update will fix this, but no confirmation from Sony if they will do this and when.
The place where I got my phone from has offered to replace it so I'll take my chance with another one and hope it's from a different batch that doesnt suffer this! Awesome phone, but having swipe unlock and swype text nearly unusable is a major issue.
stu83 said:
I dont think the charger is the issue as it happens when it's not connected to the charger and it's been rebooted since. This is a different issue to what I talked about with previous phones and cheap charges whilst actually charging.
I've searched the net and it looks like a fairly common issue with some Z1s and Z1 Compacts:
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Touchscreen-loosing-touch-issue/td-p/580111
It sounds like the Z1C can come with 1 of 2 different screens, and only one of them suffers from this problem. Also, if you dont use swipe unlock or swype text then you probably wouldnt have noticed it anyway.
Reading all the comments, it's hoped that a firmware update will fix this, but no confirmation from Sony if they will do this and when.
The place where I got my phone from has offered to replace it so I'll take my chance with another one and hope it's from a different batch that doesnt suffer this! Awesome phone, but having swipe unlock and swype text nearly unusable is a major issue.
Click to expand...
Click to collapse
Then maybe I got the better screen I use swipe to unlock and swipe keyboard only I love Swiping all the time N I haven't had this issue
Sent from my Xperia Z1 compact
stu83 said:
I dont think the charger is the issue as it happens when it's not connected to the charger and it's been rebooted since. This is a different issue to what I talked about with previous phones and cheap charges whilst actually charging.
I've searched the net and it looks like a fairly common issue with some Z1s and Z1 Compacts:
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Touchscreen-loosing-touch-issue/td-p/580111
It sounds like the Z1C can come with 1 of 2 different screens, and only one of them suffers from this problem. Also, if you dont use swipe unlock or swype text then you probably wouldnt have noticed it anyway.
Reading all the comments, it's hoped that a firmware update will fix this, but no confirmation from Sony if they will do this and when.
The place where I got my phone from has offered to replace it so I'll take my chance with another one and hope it's from a different batch that doesnt suffer this! Awesome phone, but having swipe unlock and swype text nearly unusable is a major issue.
Click to expand...
Click to collapse
Siftware update cant fix hardware defect.. And this problem is not only common in xperia devices but also in micromax devices.. I dont know how can people say a softwarw update can fix this.. And I can bet this problem will get worse day by day.. I have already faced same issue in a micromax canvas 3D and the screen got unusable within 3 months..
Sent from my Xperia Z1 Compact (D5503)
pannekoek28 said:
This happened to my xperia s. Had to sent it to service center 4 times. They replaced the screen the 4th time. No problems after that. Have the same issue on this z1 compact
I made a video of it.
https://www.dropbox.com/s/3elzrpr0jcbt3f5/31-05-14-12-53.mp4
Verstuurd vanaf mijn D5503 met Tapatalk
Click to expand...
Click to collapse
So they have replaced ur screen 4 times?? That means u got same problem after replacing the screen 3 times?
Sent from my Xperia Z1 Compact (D5503)
weird mine works perfectly, i got AUO panel.. may i know whats yours?
For those which dont have this problem, have you got a screenprotector on it? If so, is it the one out the box or a third party one?
I haven't put a screen protector on mine, just wondering if that would somehow help.
stu83 said:
For those which dont have this problem, have you got a screenprotector on it? If so, is it the one out the box or a third party one?
I haven't put a screen protector on mine, just wondering if that would somehow help.
Click to expand...
Click to collapse
I do have one on I didn't get any in box, brought a cheap one
Sent from my Xperia Z1 compact
Try activating Pointer Location in Developer Options
I have tried activating Pointer Location in Developer Options since I also sense some sort of problem with screen input like touch being jumpy at times.
When swiping with two fingers, everything seems fine as long as they are far enough. If my two fingers are very close and swipe the screen most of the time, one finger's Pointer Location would break at some point and continue. Can anyone confirm if this is normal? Would like to have a screenshot of this but Pointer track would be lost.
I have an AUO screen by the way, Thanks guys!
So I've had a little test tonight.
Tried finding what screen type I have but it complained about permissions when trying to access the file, it's been mentioned on another thread that access to this was locked on some update. So no idea which panel I have.
Anyway, used PC Companion to Repair the Phone and go back to factory settings. Build number showing as 14.3.A.0.757. Android version 4.4.2.
Ran an update but it says it's already the latest.
With a naked screen (except for the factory fitted anti-shatter film) ran through the touchscreen diagnostic multiple times, and nearly every other test I had a missing part of a swipe.
I put the temporary protective film back on (which came on it already with the little pull tab on the corner, the one that's not fully see-through) and ran through the diagnostic test, and this time I couldn't get a swipe to miss. They were all good!
Took the temporary film off, tried again and it missed bits again. Temporary film back on, re-tests and no missing bits. This may just be a crazy coincidence, but it looks like having a screen protector on fixes this. If you have this problem, give it a try. If it's still problematic, maybe try another screen protector or if you still have that temporary one try the tests a few times with that on.
I've had touchscreen issues for some time now, even with a screen protector on. But since I flashed doomlord's kernel some days ago, everything is fine. I don't know if there are even changes compared to the original kernel, but for me, it worked. Swiping this posting would have been impossible before.
Gesendet von meinem D5503 mit Tapatalk
I had the exact issue as the op but since upgrading from firmware 681 to 757, the issue has been resolved. It also resolved the sound bug which I only got occasionally.
Sent from my D5503 using Tapatalk
Same problem for me
Not exactly the same but screen sensitive problem with z2 tablet
This will help me switch to apple and iPhone 6 after my 5 previous Xperia
Related
Hello all! Ive just recently got my Xperia arc, and flashed a nightly build of CM7 on it, number 20. Everything seemed to run smoothly, but just now screen started to behave very weird, it almost seem to have osme kind of "ghostly" second touch.
The upper part of the screen is almost impossible to use, when I try select an app to move it on the screen, by holding finger down, it just flickers for a second and gets deselected. If I manage to select it and drag+hold, it starts spazing out all over the screen, with screens switching between eachother by it self.
The problem is especially noticeable in games, where you usually have a joystick controller in bottom left corner. When using it, I usually trigger the buttons above it in the upper left corner which I am no where near at with my finger.
Is this a ROM issue, or hardware issue? Ive been using the rom for couple of days with no strange to it, and now this happens. Any ideas what the source can be?
ROM failure.
Sorry for bump, but apparently the problem remained. I changed to XDA rom, which too is based on CM7 thou and after a day I stumbled upon same problem of ghotsly second touch on screen.
I cant hold to move apps, cant precisely press a button in game on left side of screen, it then triggers some other button nearby. I do get haptic feedback from long press on a homescreen, but the "add new" menu popups only every few tries Any ideas of what may be causing this? I would really like to avoid the hassle of resetting the phone and sending it back for repairs :/
try stock one or miui.
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
iridaki said:
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
Click to expand...
Click to collapse
No, this phone is only few days old.
I think I am noticing a pattern.. screen behaves this way only late evenings, till next morning. I never noticed the issue during the day, but then it was there again for no reason after I left phone for couple of hours (it's past midnight here at the moment). Now when I think back, same was previous two evening, issue only noticeable during late evenings. Could my phone be possessed lol?
It's quite weird issue too. Upper half of the screen seems to have a ghost touch as I said. When trying to add a widget to upper screen, I only get a haptic feedback from long press. When playing games, all buttons on left side (landscape mode) get activated as soon I press one of them. Most weird of all, is that screens works perfectly in app drawer and settings, but not in app/homescreen. I will test how it is again tomorrow and report. If it works just fine again as if nothing happened I will be really puzzled.
Currently on CM7 Xda version, same was for official version. I am considering updating to MIUI, just gotta figure this radio difference stuff, but am becoming sceptic to whether this issue really lies with ROM and not app/settings.
Yep, issue is gone like nothing happened at the morning, this is is haunted ._.
I've figured the cause, it only happens when the phone is plugged in and charging. Beats me why thou, what remains to see now is if it is tied to the kernel or not. Posting it here in case others with similar problem stumble upon the thread.
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
mangemayur said:
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
Click to expand...
Click to collapse
Thanks for the tip! Turns out it didn't like my 1000mA charger I am using for all my usb stuff, but the stock on works perfect (it's 850mA).
Hey guys,
I have some weird issues with my XS and I don't know whether they are caused by software or hardware. Here's what bothers me:
Every time I connect something to my XS like the usb cable to charge it or transfer files, an hdmi cable or even headphones my phone gets totally unresponsive. The touch buttons respond after about the tenth press and even the screen is unresponsive as hell. If I scroll through the app drawer for example, my swipe gestures are often recognized as a press so that apps are launched although I made a fluid swipe gesture. On the other hand pressing on a screen to launch some app sometimes isn't recognized at all. If I plug out the whatever cable, everything's okay again.
So, what do you think? Is this a hardware or a software issue and what should I do now?
Some background information: I already tried a factory reset and such things. My phone software is stock ics (see signature).
Regards
mister-g1 said:
Hey guys,
I have some weird issues with my XS and I don't know whether they are caused by software or hardware. Here's what bothers me:
Every time I connect something to my XS like the usb cable to charge it or transfer files, an hdmi cable or even headphones my phone gets totally unresponsive. The touch buttons respond after about the tenth press and even the screen is unresponsive as hell. If I scroll through the app drawer for example, my swipe gestures are often recognized as a press so that apps are launched although I made a fluid swipe gesture. On the other hand pressing on a screen to launch some app sometimes isn't recognized at all. If I plug out the whatever cable, everything's okay again.
So, what do you think? Is this a hardware or a software issue and what should I do now?
Some background information: I already tried a factory reset and such things. My phone software is stock ics (see signature).
Regards
Click to expand...
Click to collapse
Hmm i havent experienced that before. Try updating to .50 stock and see if it is still there. If it is try and roll back to gingerbread. This will tell you for sure if it is sofware or hardware.
I'll try that but if you say that you never experienced that before, hardware would be more suspicious.
Sent from my LT26i using xda app-developers app
Many people experienced this, i still have it.
They said its a touchscreen fault or something and its needs to get replaced by sony.
Verstuurd van mijn Xperia S met Tapatalk
Are you planning to send it in? I mean I hate this bug and it bothers me a lot, but giving away my lovely phone for a while seems a bit cruel
Can I send it directly to Sony or do I have to send it back to my vendor (amazon)?
mister-g1 said:
Are you planning to send it in? I mean I hate this bug and it bothers me a lot, but giving away my lovely phone for a while seems a bit cruel
Can I send it directly to Sony or do I have to send it back to my vendor (amazon)?
Click to expand...
Click to collapse
Guys I have the same problem. When connected to the official charger and USB cable the problem is minimal. However with a car charger or an auc jack/headphone the touchscreen is unusable.
I found this on talk.sonymobile.com (not allowed to post links as newbie.. so hIIp://talk.sonymobile.com/thread/50236
Sep 24, 2012 7:27 AM (in response to diyotama)
Re: Touch screen problem with Xperia S (LT26i) [ICS Problem?]
Hey diyotama,
The guys at Meteor Ireland that sold me the phone are sending it to Sony for repair today.
Thanks,
sobanek
PS. They've identified the problem as a battery problem (something with voltage) that's why when anything was plugged into the phone, the touch screen would lag - because it didn't have enough voltage for the touch screen, and therefore, it wouldn't recognise all my touches.
The problem is I've unlocked bootloader and flashed some roms, lately very satisfied with Slimbean. However there are some issues with flashing and warranties.
I wonder if sending in my phone for repairs would be wise. So I would like your advise.
Is the cause a battery related problem? Is this ROM related?
Send in the device or live with the results of flashing?
I still dislike this issue but I can live with it now.. I noticed that my touchscreen bugs mostly in the lower parts of the display. So I installed some framwork mods that allow to use my phone upside down (rotated 180° and onscreen buttons enabled). So in the end its not a big deal for me anymore because the most touches are performed in the lower section of the screen.
I also unlocked my bootloader lately. If you want to send you phone in you can relock it but maybe they find out what you've done. But in my opinion this is a clear hardware issue which hast nothing to do with unlocking or flashing. So I think they can't say that this is your fault.. Regarding the voltage theory: interesting theory but I don't think this is true.. As I said: my touchscreen works perfectly in the upper part while charging but not in the lower..
I had issues like this when I used a different charger.
Yeah thats right.. I found out that the original Sony charger delivers 1500 mA.. If my phone is connected to this charger, the effect is at least noticable.. But when I connect my phone to my 800 mA car charger, the phone feels absolutely unusable..
wut... I got tired of using a screen protector, so I took it off. Immediately I noticed the screen became unresponsive at times, and discovered it was the bottom part that was unresponsive (as @mister-g1 wrote). But it only happened when the charger or aux was connected . And then I re-applied the screen protector and the problem was completely gone! I can reproduce this in real time with the app "touch test" and record it if anyone is interested.
So it looks like I need to buy some new screen protectors..
Also, did anyone send their phone in for repair and got it fixed?
When the screen protector is altered, you must change it. Regarding that other problem, well...always use original chargers, headphones...etc. If along the way you did otherwise, well, that's the source of your problem. My advise is that from now on you must use only original chargers/headphones/etc and your phone will adapt back, it may take a while but it will do it.
TIP : Try plugging in the headphones while the screen is off. See what happens when you turn it on.
Best of luck.
skywalkerdroid said:
When the screen protector is altered, you must change it. Regarding that other problem, well...always use original chargers, headphones...etc. If along the way you did otherwise, well, that's the source of your problem. My advise is that from now on you must use only original chargers/headphones/etc and your phone will adapt back, it may take a while but it will do it.
TIP : Try plugging in the headphones while the screen is off. See what happens when you turn it on.
Best of luck.
Click to expand...
Click to collapse
I should be able to use it without screen protector.. Anyway I bought 6x screen protectors, so I have enough for a while The problem occurs with original charger and headphones, and when I plug it in when the screen is off. And even though I have used my N7 charger, that should not be a problem.
Sent from my Nexus 7
Same here.. I always used the original charger and the problem was always present.. And using another charger shouldn't be a big deal.. Thats definately a hardware issue.. Think of the yellow tint screens and so on.. Sony does not always deliver the best screens.. The Xperia SP has similar problems like shown in this video:
http://www.xperiablog.net/2013/05/17/some-xperia-sp-units-suffering-from-display-glitch/
Exact the same thing happens if I try drawing linesa while charging..
I have searched the entire forum for the similar problem i am facing but couldn't find any and had to write to you in private.
I have bought my device 3-4 months ago from Bangladesh and cant claim any warranty or replacement. My device screen is flickering more often day by day at the bottom right corner. Its like a screen shot of the top or any other portion of the tab that is flickering at the bottom right corner. I tried the brightness issue, didn't work. Then I factory reset my device thought might be a bug but still no luck. Now i am worried whether this is a hardware problem or not. But i never dropped the device. So shouldn't be one.
I recorded the problem with my mobile to be more precise. Video attached herewith in zip file.
I would be really grateful if anyone can help me out with a solution.
Thanks.
Mosharraf29 said:
I have searched the entire forum for the similar problem i am facing but couldn't find any and had to write to you in private.
I have bought my device 3-4 months ago from Bangladesh and cant claim any warranty or replacement. My device screen is flickering more often day by day at the bottom right corner. Its like a screen shot of the top or any other portion of the tab that is flickering at the bottom right corner. I tried the brightness issue, didn't work. Then I factory reset my device thought might be a bug but still no luck. Now i am worried whether this is a hardware problem or not. But i never dropped the device. So shouldn't be one.
I recorded the problem with my mobile to be more precise. Video attached herewith in zip file.
I would be really grateful if anyone can help me out with a solution.
Thanks.
Click to expand...
Click to collapse
It seems like your CPU/GPU is burning out... I had the same problem when over clocking my old Galaxy Ace..
The problem may not be the same, but its all I can think of.
EDIT: it could possibly be because the ribbon cable that connects the Screen to the MoBo is loose?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Abel669 said:
It seems like your CPU/GPU is burning out... I had the same problem when over clocking my old Galaxy Ace..
The problem may not be the same, but its all I can think of.
EDIT: it could possibly be because the ribbon cable that connects the Screen to the MoBo is loose?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Ribbon cable...i thought of that too...hope that is the prob..it shouldn't be a great problem then. What if CPU/GPU is burning out...what will be the solution then? Thanks for your reply though.:good:
Mosharraf29 said:
Ribbon cable...i thought of that too...hope that is the prob..it shouldn't be a great problem then. What if CPU/GPU is burning out...what will be the solution then? Thanks for your reply though.:good:
Click to expand...
Click to collapse
If the ribbon cable is loose, power off you device and pull the back cover off and have a look.
If the CPU/GPU is burning out, the only thing I would suggest would be a moderate under clock of both units and pray that your device will last, alternatively, throw your device at a wall to preemptively break it before they do die and your device becomes a really crappy decorative ornament.
Seeing as you cannot get a replacement, your only option is to try and keep it from happening by any means.. It is only a matter of time.
OR,
I'm wrong.
Abel669 said:
If the ribbon cable is loose, power off you device and pull the back cover off and have a look.
If the CPU/GPU is burning out, the only thing I would suggest would be a moderate under clock of both units and pray that your device will last, alternatively, throw your device at a wall to preemptively break it before they do die and your device becomes a really crappy decorative ornament.
Seeing as you cannot get a replacement, your only option is to try and keep it from happening by any means.. It is only a matter of time.
OR,
I'm wrong.
Click to expand...
Click to collapse
Last night i showed my device to a professional and as this device is not much available in Bangladesh, they are not expert enough. Though he suspected it might be the cable issue but he cant be sure. He might get it right if he gets another same device to test. So m left with very few options :crying:. I got to wait for the parts to be available or i got to contact the Asus product importers but fingers crossed. Disappointing...its just a couple of months and lot of money for me.
Anyway...thanks for all the help and support. Appreciate it.
Mosharraf29 said:
Last night i showed my device to a professional and as this device is not much available in Bangladesh, they are not expert enough. Though he suspected it might be the cable issue but he cant be sure. He might get it right if he gets another same device to test. So m left with very few options :crying:. I got to wait for the parts to be available or i got to contact the Asus product importers but fingers crossed. Disappointing...its just a couple of months and lot of money for me.
Anyway...thanks for all the help and support. Appreciate it.
Click to expand...
Click to collapse
am experiencing the same issue, plz notify me if any updates, thx
I face the same issue on my nexus 7(2013). Is there any solution to this?
Sent from my Xperia Sola using Tapatalk
I have this issue as well. Got a 16GB 2013 model free that had a shattered digitizer. Replaced the screen and for about 24 hours it seemed fine (only a little use). As I began to check it out and use it I started getting this odd flicking glitch on the bottom right of the screen, right edge to about 3/4 or 4/5 to the left. over time the amount of time the glitching occurs has gotten longer, and after re-seating all of the cables (they're in good and straight) it's pretty much constant now.
same here. i haven't even overclocked my tablet i might have to open my device up some time...
Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Well, at this point its hard to guess from here. Can you upload some snaps/videos ? It would be helpful for anyone who visits the thread. It doesn't take much time either. :good:
Is it a brand new phone? if not I think the digitizer is going bad.
scorror said:
Is it a brand new phone? if not I think the digitizer is going bad.
Click to expand...
Click to collapse
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
warpkid said:
Hey All
Today I picked up an HTC One M8.
Have set it up and only had it up and running for a few hours.
I plugged it in to charge using the charger that came with it and noticed that the screen would become erratic. Phantom touches would register making it very hard to use. Have tried it in different sockets but the issue remains.
I have tried a spare charger that I have in the house and the issue is not present.I know the HTC charger is a little different in that it supports some kind of quick charger, so its not really a like for like swap I guess.
Is there a chance that the included charger is faulty? Or could the phone be at fault?
I really don't want to have to return it but will it it looks like its the phone that has an issue.
Thanks
Click to expand...
Click to collapse
Do you have a case on your phone? I have a UAG case and the charger sometimes doesn't fully click leading to that behaviour. Without the case there is no problem using the phone while charging.
Maybe the stock charger is faulty. Probably the wires has lost continuity.
I have the same issue with a unofficial charger (2.0A).
No issue with original charger (1.5A)
You are not alone
I also have a HTC One M8 with the same problem!
I have to disconnect the USB cable so that I can use the phone correctly without 'phantom touches' activating things I didn't want.
A classic example is pressing the back button will more often than not take me to google now. It's not supposed to do that. It only ever does this when charging.
Also when using any app the phantom touches will activate things I didn't want it to. Some apps will indicate which button you clicked and this is the perfect way to see this problem in action, because buttons will be clicking that you didn't even touch.
It's almost like the touch screen becomes ridiculously sensitive and even just a touch of breeze from a fan can activate a phantom touch.
My phone has done this since brand new. I've had the phone for around 3 months now. There was a software update since I had the phone and it didn't fix the problem.
It does this for me with the stock USB cable, samsung USB cable, generic USB cable, charging from AC/PC/Car it doesn't matter.
It even has the problem when the battery is at 100% with the cable connected.
The only way to accurately use the phone is to unplug the cable!
I'm in Australia on the Telstra network
Android: 4.4.3
HTC Sense: 6.0
Software: 2.23.841.1
HTC SDK API 6.25
Erratic Touch on Verizon HTC One M8
This has been driving me mad.
Got Verizon Variant Red HTC One M8 near the beginning of August.
I bought a spigen clear case, a longer usb cable, and a 2AMP charger to use at work. I was chewing through the battery while playing Clash of Clans on it at work.
I pretty much always turn on visual feedback for touch on my smartphone now and noticed sometimes while playing Clash I would see multiple touches go in a horizontal line across my screen (if you do not know you play clash of clans in a horizontal position so technically the lines would run vertically down the phone)
I also have a tempered glass screen on my phone so I figured it was some kind of freak nuance with the case pushing the glass or something.
Bought a UAG Case for my phone, few days later I notice the same behavior, bought cases have a small "lip" to protect the screen if you drop the phone face down, I again figured this must be the culprit and bought a new case.
Barely there Clear case by casemate, I have had the case for 3 days and today is my first day at work since, immediately upon connecting my charger I noticed the erratic touch behavior.
At this point I realized it was never the case, it has to be something with charging in general or the specific charger I am using.
Anyone got any clue what is actually causing this issue?
Links to all of the hardware I mentioned in this post for clarification:
iXCC-SMART-Capacity-Travel-Charger/dp/B00HPTU0OU/ref=sr_1_16?ie=UTF8&qid=1410767078&sr=8-16&keywords=2+amp+charger
Hi-Speed-Braided-Tangle-Free-Charging-Motorola/dp/B00HZXYYQ6/ref=pd_cp_cps_2
Case-Mate-Barely-There-Case-HTC/dp/B00IZFYI28/ref=sr_1_1?s=wireless&ie=UTF8&qid=undefined&sr=1-1&keywords=barely+there+htc+one+m8
Spigen%C2%AE-STRONG-FLEX-Release-Capsule-Premium/dp/B00IF5B218/ref=sr_1_6?s=wireless&ie=UTF8&qid=1410767095&sr=1-6&keywords=htc+one+m8+case
URBAN-ARMOR-GEAR-Case-HTC/dp/B00IEFUB3E/ref=sr_1_1?s=wireless&ie=UTF8&qid=1410767120&sr=1-1&keywords=uag+htc+one+m8
EDIT: not enough posts to post links, but if you just insert the standard amazon address in front of all of those you'll get to the items in question.
Hi guys, any news?
I'm experiencing the same issue and this is driving me mad.
Experiencing this with different chargers. My cover is a Spigen Ultra Hybrid Metal Slate...if I put it off, theres no problem while charging
Greetings from Switzerland
Hi guys,
I have faced the issue as well. In my case, if I charge the phone using the dot view case then the touchscreen behaves wrongly. However, if I charge the phone with no case at all it works fine.
Anyway after I flashed the latest firmware (.401.6) the problem is gone. What firmware do you have?
Cheers.
Hi Guys,
For anyone interested, I have just noticed that it happened depending on the charger also.
Cheers.
I have the same problem
Using htc one m8 developer edition 4.4.2. This issue comes with every charger. With or without case or screen protection.
Yep, I've noticed this issue as well. Any solution?
warpkid said:
Yeah it's brand new. Phone is fine off charge and when using other charges. It's just the stock charger tat seems to cause issues.
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Click to collapse
If it's brand new, take it back for a replacement. The sooner the better because the longer you wait, the more they may think it is user caused.
I just got my phone replaced due to bad mic. I had a brand new one on release day and now I got a refurb both suffered the same issues. It's not always that it does it but it certainly pisses you off. Same symptoms as the op describes, I have yet to find a permanent solution.
This is so super irritating. I feel you. I just found out though that it occurs when I have my case on.. So whenever i use the phone when I'm charging I have to pull the case off. It really doesn't make any sense lol but this is my workaround for this bug.
I also have the same problem
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
jaycaplan said:
It seems to occur when the phone is close to full charge. Every app goes crazy. When I unplug the charger it returns to normal.
Click to expand...
Click to collapse
I have the same issue with mine; I found a website which said to do the following:
Using two fingers swipe down on the status bar then touch the gear icon > Display & Gestures > G-Sensor calibration
Place your phone on a flat surface then touch Calibrate.
After the calibration process has finished tap Ok.
You should also calibrate the finger touch on your screen to deal with the keyboard issue.
Open “Settings” and go to “Language and Keyboard”
Tap “HTC Sense Input”
Tap “Advanced”
Tap “Calibration tool” (Calibrate your screen for a better touch experience)
Now you are asked to type the given sentence
One done, Calibration Complete message appears
Hit “Reset Calibration” to reset screen to factory default
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Click to collapse
It's still present, but it hasn't been as bad - I turned on the visual feedback in the developers settings, and you can watch the cursor fly all about the screen like it's possessed!
Same issue here, on the latest software. This is my second m8 with the same issues.
After using my Pixel daily for 6 months (got the first batch, pre December 25th) and having next to no issues with it (wifi strength sucks, even with Xceed kernel, but it's better than it was), half of my screen decided it wanted to go goofy. I was using it two days ago and everything was working fine, I used it yesterday morning for a few minutes and then plugged it into the Google charger that came with it and let it sit on my couch for a few hours while it was charging. I got on the bus, and pressed the power button to wake the screen and nothing happened. Thinking I had it turned off I held the power button for a few second, and still nothing. So I held it for 30 seconds and when it brought up the bootloader warning the right side of the screen was glitching, same thing happened on the Google logo, boot animation, and continued into Android. I powered it off, hoping it would go away but it didn't. The slight glitch then turned into static "snow" which will then change sporadically based on what I'm doing on the tablet. That area of the screen still works perfectly because touch input works, and when I take a screenshot and view that area of the screen it shows up just as it should. It seems like there is an overlay on the right side of the screen that won't go away. Since it happens from the moment you turn it on makes me think it's a hardware issue but the fact that the screen itself still works perfectly makes me think it's a software issue. I haven't flashed the stock ROM back on it yet or locked it backup yet since I don't have a type c to type a adapter with me, it's still under warranty but I wanted to see if you guys could help me fix it before I sent it back.
TL; DR
This just started happening to me today, exactly as you described.
Interesting. I just RMA'd mine, should be receiving it within the next few days.
I'm returning mine too. I've determined that it's hardware because when I applied pressure around the edges of the screen I felt something slightly pop into place and then the problem was temporarily corrected. If I apply slight pressure to parts of the screen it happens again.
At this point I've flashed back to stock and I'm in an eternal recovery bootloop that I can't fix because acquiring USB drivers that work is incomprehensively difficult.
Just had mine go as well :crying:
Oh wow, that sucks. At least I'm not the only one though. I just got my new one a few days ago and all is well so far, hopefully this one won't screw up. RMA process was very smooth.
As for the USB drivers I usually have to install them manually by using the "select driver from a list"
Sent from my Pixel C using Tapatalk
Same issue on my first one
Here's my post from the mapping problems to serial # thread.
Google RMA process was fine once I was finally able to get a chat window with them.
Be sure to post to the problem mapping thread to help others!!
Add me to the list. Just went through the RMA process and am now waiting for the replacement to come. I can deal with the wifi issue and the random reboots, but having half of your screen corrupted is unacceptable. I don't even know how this is possible unless some genius at the pixel C team decided that it's cheaper to source half a screen and glue them together.
It's kinda crazy that I couldn't find this happen anywhere then all of the sudden it's happening to you guys! I'm extremely confused how it happened and what actually went wrong with it.
brando56894 said:
It's kinda crazy that I couldn't find this happen anywhere then all of the sudden it's happening to you guys! I'm extremely confused how it happened and what actually went wrong with it.
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Click to collapse
Most likely some latently defective silicon from Nvidia.
Sent from my Pixel C using Tapatalk
pkelly517 said:
Most likely some latently defective silicon from Nvidia.
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Click to collapse
I don't believe so, I think it has more to do with the screen, since it would occasionally correct itself, and even when half the screen was screwed up, screenshots would come out perfectly. It's almost like there's something stuck over the right half of the screen.
brando56894 said:
I don't believe so, I think it has more to do with the screen, since it would occasionally correct itself, and even when half the screen was screwed up, screenshots would come out perfectly. It's almost like there's something stuck over the right half of the screen.
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Click to collapse
Of course screenshots would come out perfectly. It's just a memory dump of the video RAM. This is a problem with getting that memory to the display. I think the display driver is part of the SoC. I could be wrong. Maybe it's a cable.
But it seems like a bit in the display driver is never getting enabled.
Sent from my Nexus 5X using Tapatalk
I'm fairly certain that it's a physical issue with the screen or the connection to the screen. When I had this issue I saw a visible change when I applied some light pressure around the edges of the screen. At one point it almost felt like something popped into place and the problem went away (then resumed.) Also, if I applied some pressure on the lagging side of the screen I would see some odd behavior as if the connection was fluctuating. I didn't squeeze hard, but it didn't take much.
I have had TWO Pixel Cs do this now. The first got the dreaded half screen of death after 5 months back in May, and the replacement that Google sent me has just started doing it today after just 3 months. The second device was from a much later batch than the first.
My experience so far makes me think that all Pixel Cs might have this hardware defect - it's just a matter of time before it happens. That's kinda gutting if it's true as for me this is the best tablet out there, and I can't see anything else coming close to replacing it.
About to contact Google for RMA again I guess. Third time lucky maybe...?
Wow really? That's no good!
Pixel C Screen Issues
Add me to the list, as of this morning. 8 months old.
SpaceGooner said:
I have had TWO Pixel Cs do this now. The first got the dreaded half screen of death after 5 months back in May, and the replacement that Google sent me has just started doing it today after just 3 months. The second device was from a much later batch than the first.
My experience so far makes me think that all Pixel Cs might have this hardware defect - it's just a matter of time before it happens. That's kinda gutting if it's true as for me this is the best tablet out there, and I can't see anything else coming close to replacing it.
About to contact Google for RMA again I guess. Third time lucky maybe...?
Click to expand...
Click to collapse
what's the serial# of your replacement?
lude219 said:
what's the serial# of your replacement?
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Click to collapse
My second Pixel C's s/n is 61250***** This one has developed the screen problem on the right of the screen
The earlier one I had was 5A230***** This one had the problem on the left side of the screen
I assumed the second one was from a later production batch than the first, but must admit I don't really know that.
SpaceGooner said:
My second Pixel C's s/n is 61250***** This one has developed the screen problem on the right of the screen
The earlier one I had was 5A230***** This one had the problem on the left side of the screen
I assumed the second one was from a later production batch than the first, but must admit I don't really know that.
Click to expand...
Click to collapse
According to this http://forum.xda-developers.com/pixel-c/general/mapping-problems-to-serial-t3274660 there still seem to be some issue with the #61250 batch so I'd try for a 3rd time to see if you get a 6202000 one (what i have now). It's stupidly frustrating but the Pixel C is too good to give up now.
lude219 said:
According to this http://forum.xda-developers.com/pixel-c/general/mapping-problems-to-serial-t3274660 there still seem to be some issue with the #61250 batch so I'd try for a 3rd time to see if you get a 6202000 one (what i have now). It's stupidly frustrating but the Pixel C is too good to give up now.
Click to expand...
Click to collapse
Thanks for the info. Not sure I'll be able to determine what s/n Google sends me next time, but here's hoping I get a good one and that I've just been unlucky so far. I won't be able to RMA until I get home from vacation later in the week anyway. If they send me another Pixel C that develops the half screen problem down the line, I will surely have to get a refund and maybe go for a top end Chromebook (with Google Play of course) next time.