[Q] Every phonecall is also listed as "unknown" in call log - One (M8) Q&A, Help & Troubleshooting

Everey phonecall (both placed or received) is listed in the call log twice. The second being under "unknown"
see attachment
please advise on how to rid my phone of this bug
thanx in advance

OK folks, found the rogue app that's been causing this... It's calles Klick and services the extra hardware button that inserts into the headphone plug on the phone... Unistallling it solved the problem

Related

Cannot answer call

For some reason I can no longer answer an incoming call on my O2 Orbit (Artemis HTC3300)
The phone rings and pops up with call details. I hit green key or answer on screen and it just keeps ringing.
Has anyone else had this problem. The phone call is picked up by my service provider (O2) providing they leave a message. It is almost as if I have mistakenly set something to 'never answer'. The only thing I can think I changed was when I set to auto answer after 1 ring (when in the car) but I have reset this and unchecked it.
Help appreciated as it is useless as a phone now !
Thanks
Have you've tried to HARD-reset your phone, and tested it then?
Otherwise there might be an issue with your rom.
That's my 10 cents.
I have the same problem but not every time. 70% of the time a call comes in and I answer with either green hard button or screen button and the call just dies. I then end up with a missed call which I then have to return. My outgoing call usage has gone way up since I got this handset because I end up calling everyone back !
i have this same problem it will answer 70% of the time has anyone got any suggestions thanks
reflashing radio/updating radio may resolve this
mal_k100 said:
For some reason I can no longer answer an incoming call on my O2 Orbit (Artemis HTC3300)
The phone rings and pops up with call details. I hit green key or answer on screen and it just keeps ringing.
Has anyone else had this problem. The phone call is picked up by my service provider (O2) providing they leave a message. It is almost as if I have mistakenly set something to 'never answer'. The only thing I can think I changed was when I set to auto answer after 1 ring (when in the car) but I have reset this and unchecked it.
Help appreciated as it is useless as a phone now !
Thanks
Click to expand...
Click to collapse

Caller Id problem

Hi all,
I hace a problem with the caller id, everytime i have an incoming call, i have to press call status to find out who is calling, and once i press that tab, i can only see the last person who called or i called the last time, just when i answer the call can i cantually see the name on the screen. Anyone knows whats going one? I have installed the slide to unlock but i never use it.
trederk said:
Hi all,
I hace a problem with the caller id, everytime i have an incoming call, i have to press call status to find out who is calling, and once i press that tab, i can only see the last person who called or i called the last time. Anyone knows whats going one? I have installed the slide to unlock but i never use it.
Click to expand...
Click to collapse
You've written the solution for your problem. If you never use slide2unlock just uninstall it. That's causing your problem...
Problem solved, thanks.
I now have a similar problem, but it started after i uninstalled slide to unlock ..
with S2U i used fullscreen callerID ( built in the program - i used version 1.0 )
when someone calls, my phone rings but stays at the password ( numeric ) screen.
is there a registry key to fix this
??

Call History

Can anyone tell me if they have encountered this problem. Deleting a call in the call history, you select the caller icon on the right hand side of the screen, and you select delete, then delete all calls from this contact. Then for some reasons the touch flo resets and it brings you back to a home screen. I have done a hard reset and downloaded the latest rom, but it has made no difference. Problem does not happen all the time, but it is annoying. can anyone help?
it seem every one of us have his own annoying problem
i didnt have this problem of urs
but i have another one .. some times in the history it have the number under unknown called while when i received it it was under the right name
also i dont like that there is no colour differentiation between mis calls and incoming and outgoing for fast recognition by the 1st glims

Auto call by itself?

Hy guys, i have a strange isue with my N2. It calls on its own a specific number from my contacts list. And when i call that number i have a green icon showing on call screen with the mention 2 days..., like there is some timer set. I searched the forum and the net but couldnt find an answer. What setting is this and how do i turn it off? Auto redial is set to off. Anyone know?
I'm on stock rom perseus kernel.
Edit: the green icon notifies me about the upcoming birthday set on that person contact.
But the call coming from me is still an issue. And that call doesnt appear in my journal, only on that person's phone. I have to see if it's not a problem with the other phone. Not a smart one, but Samsung.
Edit 2: problem solved (i guess). I made a call about 10 hrs before the person received it. Probably a cell/connection/network issue. That is why there was no log on that person phone about my call at the time i made it nor on my phone at the time it was received. Strange thing!

Call answering bug

When somebody calling me and I pick up, I can make conversation but phone is stuck on ringing mode, and after few moments hang up phone call, and I have missed call...
Somebody else have this problem? How can I fix this?
I dont have this problem.
pogano_celjade said:
When somebody calling me and I pick up, I can make conversation but phone is stuck on ringing mode, and after few moments hang up phone call, and I have missed call...
Somebody else have this problem? How can I fix this?
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Click to collapse
That's weird, I did never face this issue but my A2L is relatively new (1 week only).
I'll try to phone to my own A2L using different devices to see if I face this issue.
lbsilva said:
That's weird, I did never face this issue but my A2L is relatively new (1 week only).
I'll try to phone to my own A2L using different devices to see if I face this issue.
Click to expand...
Click to collapse
Yes, it is very weird and annoying. Not happens every time, but sometimes... ?
This happened to me yesterday for the first time, but I thought that was a problem of the person that was calling me.
It was a number I didn't have in my contacts, and after the bug I immediately called back that number, but it was not available.
I thought the person that was calling me had a very low battery charge and while calling me his phone turned off, causing the bug (because immediately after the bug it was unavailable).
To this date I still did not have this problem.
Me too, i cant answer and reject calls when i upgrade to android pie
Solved: Screen not turning on with incoming calls
Step 1: Go to Dialer or Phone app settings. To do so, you can either go to main settings, then open ‘Apps’, and then scroll down to Dialer or Phone App.
You can also access App Info page by long pressing the app icon, and then tapping the App info option or the small ‘i’ icon in the corner.
Step 2: Now select “App notifications” option and turn it "on"
Step 3: Now if App notifications are turned off, your display won’t wake up when someone calls you. Also if only the “Incoming calls” permission is off, your screen will not light up with incoming calls. Make sure required permissions are turned on and your issue will be fixed.
Xiaomi Mi 2 Lite. I cannot get incoming calls to show on my screen, so I can't answer. Tried switching notifications off and on again, tried forcing stop. Two days ago I did a factory reset and was OK for 2 days. I think this is since latest Android update about a 10 days ago.
Call answer bug
I have similar issue on Mi A1, been going for a while. Sometimes, call comes in, the answer key cannot pick and cannot reject the call. This happened after a certain update I just dont know which. I have noticed that this mostly happens at some particular GSM antennas, sometimes, just by moving away from that antenna (that's when in a car) solves the problem. But as long as I remained in that location at that time, i cannot pick or reject calls, I also can't make calls, I get the promt, network problem, even though the service bars r showing. And in some cases the people calling will tell me, that calls to me are not going through.
This is driving me nuts. When I get a phone call I get a bar at the top of the screen with two buttone, one saying Decline and the other sayng Answer. I can tap on it like a demented woodpecker, but nothing happens. If Itry to swipe it, the two buttons just disappear into a void and the phone keeps ringing with no way to answer. Very, very occasionally I get the normal notification that I can swipe to answer, but I have to phone nearly everybody back.
PeterSharpe said:
This is driving me nuts. When I get a phone call I get a bar at the top of the screen with two buttone, one saying Decline and the other sayng Answer. I can tap on it like a demented woodpecker, but nothing happens. If Itry to swipe it, the two buttons just disappear into a void and the phone keeps ringing with no way to answer. Very, very occasionally I get the normal notification that I can swipe to answer, but I have to phone nearly everybody back.
Click to expand...
Click to collapse
Clear data and cache of the "phone" App and if necessary reinstall the application

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