Develop Bugs

Bad HTC customer support

ok so I called HTC cause the 2 month old usb that came with my phone gave out on me I called Sprint and even went in store to see about getting it replaced they told me they don't replace accessories only cover the phone so I called HTC and was told they Dnt have any accessories for the ego a big WTF and said to call in the future I called twice no luck it only bothers me cause this phone is only 2 months old actually under 2 months so things shouldn't fall apart I Dnt mind paying for another but I mean this should be covered by them
Art if this is in the wrong forums
Thanks for all the help in advance jus looking for some advice from my fellow ego users
Sent from my PC36100 using XDA App

What USB did you break?? The cable?? The charger?? The phone port?? Your post is very vague. If its the cable you can buy one online just about anywhere for about $5, the charger you can get anywhere online or any USB charger at Best Buy will work as long as its at least 750ma. If its the phone port then I hope you have assurion or take it to a different sprint store to get a replacement.

cruise350 said:
What USB did you break?? The cable?? The charger?? The phone port?? Your post is very vague. If its the cable you can buy one online just about anywhere for about $5, the charger you can get anywhere online or any USB charger at Best Buy will work as long as its at least 750ma. If its the phone port then I hope you have assurion or take it to a different sprint store to get a replacement.
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Yea it was the usb cable I'm not a big fan of shopping online I was jus hoping they can replace I mean its 2 months old it seems kinda crazy to not make accessories for your most popular device as for best buy the only ones I can find are around 20 I'm trying to save a bit for the holidays and I mean I jus spent about 3oo on the phone and accessories these jus seems like bad customer support
And excuse me for my ghetto typing lol used to jus typing quick
Sent from my PC36100 using XDA App

Just order one online. Can pick one up for like 5$ like has been stated. The usb cable that came with or phone isn't any special htc cable, just had a sticker on it. And I wouldn't expect htc to sell cables as they aren't a retailer but a manufacturer.

[Q] micro USB port not always charging (loose)

Does any one have a same problem with their USB port being "too big" and cable being loose and not charging? This even happens to me with original cable ....
Sent from my Galaxy Nexus using xda premium

ive seen this happen by someone forcing the cable in the wrong orientation ... you might need to replace and or repair the port

I think its an issue with all Samsung phones. My gf galaxy s had a same problem ...
Sent from my Galaxy Nexus using xda premium

I am having the same problem with my Gnex.

Got no problem at all. Fits very good, charging correctly and I can even hold my Gnex in the air just by holding it at the cable (without fear, that it will drop ).

I'm having the same problem. I took it to the Sprint store and took it for 2 hours. When I came back they said the battery is fine and they cleaned out the charging port. He also said they won't replace it because it's rooted. I played dumb was like "Root? What does that mean" When the guy asked if someone did something to my phone I said my boyfriend did something but I didn't know what. I asked it it can be unrooted and he said maybe. Whatever. I'm unrooting it tonight and taking it back to get a new replacement since I'm still having issues with the port. When I get a new one I'm going to sit in Starbucks next door to root it. My boyfriend couldn't root himself out of a paper bag.

kenderella89 said:
When I get a new one I'm going to sit in Starbucks next door to root it. My boyfriend couldn't root himself out of a paper bag.
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Hahah, what a girl! ^^
BTW, I have no problems at all with my GNEX, but I think the microUSB port is too easy to break. After two years my old phone can not be charged anymore, because the microUSB port does not keep as the connector inside. I have to find a good position every time!

Make this
http://forum.xda-developers.com/showthread.php?t=1497881

Mine is okay for now, but I do worry about it because it feels kinda fragile. That's why I'm getting the official dock. It's expensive, but the fact that it uses pogo pins means I can save using the USB port for more important things.

USB Port Pushed In, What Can I Do?

I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?

ArcticWolf91 said:
I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
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Reposition it yes.
Sent from my Galaxy Nexus using Tapatalk 2

Pics?

ArcticWolf91 said:
I have a GSM Galaxy Nexus I bought used (so no warranty), and somehow the USB port got pushed in. This makes it hard to charge since the cables don't really make contact anymore. I can still charge it but I have to plug the cable in like 6 times until it finally makes contact to charge. So my question is, what can I do? Since its used I don't think it has any kind of warranty so I guess that's out of the question. If I opened up the phone to expose the motherboard, could I re-position the USB port to its correct position? What would you do if you were in my situation?
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Here's a link showing how to repair it. It's for VZW gnex but should be similar.
http://www.ifixit.com/Guide/Repairi...zon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1

I would just get a spare battery and external charger and swap the batteries every morning. Im not too much of a soldering kind of guy so if you are, then best of luck opening it up and seeing what the problem is. You can also take it to a local repair shop or mail it into an online repair store and dont think the cost will be more than 40-50 dollars. But good luck and hope it doesnt get anymore damaged.
Sent from my Galaxy Nexus using xda app-developers app

if you look inside its no completely hollow theirs a little rectangle in the middle grab a pair of tweezers and pinch onto the rectangle and pull it back out

[Q] Broken Usb Port

My Inc. USB port came completely off and i lost it. Can someone please link me to a replacement part and tell me ow to re-solder it to the board? I've done countless Google searches and nothing has come up for the incredible. Thanks.

You mean something like this?
http://www.ebay.com/itm/HTC-Droid-I...090?pt=LH_DefaultDomain_0&hash=item35bad9ea0a
I had a friend's Dinc here not too long ago with a busted port, but I pretty quickly came to the conclusion that replacing it is far beyond my limited soldering abilities. So I can't help you there.
Also, be careful not to get a port for the Dinc2, they are on their own little board and would be much easier to replace. On our OG Dincs' though, the connector is soldered right on the main board. Replacing that is not for the faint of heart (or the shaky of hands).

Radio shack sells a universal battery charger(I wanted to buy it locally and not have to wait days for shipping with no backup phone). I've been using one for months since my USB port is broken. I tried to resolder the piece back on but I'm really rusty at soldering and I didn't want to further damage the board and risk having to get a new phone $40 vs cost of a new phone. The universal charger works fine. Obvious down side is the phone is unusable when charging. Having no data cable is no big deal there are plenty of other ways to move sh!t about.
Sent from my ADR6300 using xda premium

MagnaCore said:
Radio shack sells a universal battery charger(I wanted to buy it locally and not have to wait days for shipping with no backup phone). I've been using one for months since my USB port is broken. I tried to resolder the piece back on but I'm really rusty at soldering and I didn't want to further damage the board and risk having to get a new phone $40 vs cost of a new phone. The universal charger works fine. Obvious down side is the phone is unusable when charging. Having no data cable is no big deal there are plenty of other ways to move sh!t about.
Sent from my ADR6300 using xda premium
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Just buy a seccond cheap battery to use, so you can use one while charging the other.

cmlusco said:
Just buy a seccond cheap battery to use, so you can use one while charging the other.
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That WAS my original plan. I tried to order 2 extended batteries 1800mah + wall charger from htcexpress.com. Needless to say I got jerked in the whole process. 2 weeks went by I was charged for an item that never shipped. I called/email got no response. I had to open up a claim with Bank of America to get my money back. I said fu¢k it after that and settled for the universal charger I was already so freakin pissed. To make it worse the lady at radio shack kept dissin my phone.
I'm also back on your rom. Random side note. Pre 2am nonsense.
Sent from my ADR6300 using xda premium

I thought about buying an external charger for the Dinc with broken USB port I had in here, and I could have done that, but... the guy didn't really care about the phone, he had a bunch of pictures on it he wanted to recover. Apparently, when his phone quit charging, he was on the road, took it to a Verizon store (thinking a new battery or a new charger would fix it), and the lady there formatted his /emmc while trying to fix a battery charging issue??? Needless to say he was not happy. I was gonna try running some data recovery stuff on it to see what we could salvage, but without a working USB port we were out of luck. He was actually thinking about paying somebody to repair the thing in hopes we could save some of the pictures, but he must have decided against it as he hasn't mentioned it lately. I guess he got a painful lesson in the importance of backups...

[HOWTO][VIDEO] Note II Micro USB Flex Port replace

Hi guys.
Recently, I had to change out my micro usb charging port because the previous one stopped working. I don't know if it had to do with heat issues and messed up the soldering. Sprint said it was because of water damage, but I'm very very protective of my phone and have yet to have any contact with water in it.
When I got the piece, I figured that I would make a video on how easy it is to replace the piece. I've never contributed to this site, so I figured I'd like to do something
I ordered the flex piece from this site for $11.
http://phonepartsusa.com/product-ty...te-2-l900-charging-port-flex-cableflx-sam-681
Never done something risky like this before, but it sure was rewarding getting it done. In the mean time, when I waited for the piece to come through in the mail, I bought a charger from Ellis batteries for $15 and a separate battery. I wonder if I can return it :3.
Hope it's helpful

tormsto also
djinnerman said:
Hi guys.
Recently, I had to change out my micro usb charging port because the previous one stopped working. I don't know if it had to do with heat issues and messed up the soldering. Sprint said it was because of water damage, but I'm very very protective of my phone and have yet to have any contact with water in it.
When I got the piece, I figured that I would make a video on how easy it is to replace the piece. I've never contributed to this site, so I figured I'd like to do something
I ordered the flex piece from this site for $11.
http://phonepartsusa.com/product-ty...te-2-l900-charging-port-flex-cableflx-sam-681
Never done something risky like this before, but it sure was rewarding getting it done. In the mean time, when I waited for the piece to come through in the mail, I bought a charger from Ellis batteries for $15 and a separate battery. I wonder if I can return it :3.
Hope it's helpful
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Alot of my friends had this issue, and so did I, luckily I was covered by warranty. But I was f***ing heartbroken when it happened. When/if this crap happens again I will know to find your post. This is freaking awesome!

I almost feel like samsung knew they put fragile ports and crap in the phone because from what ive noticed most of the components are attached with ribbon cables instead of soldered. I ordered a new headphone jack due to worn out pins, and I wont be suprised if I have to replace the usb port one day.
Sent from my SPH-L900 using XDA Premium 4 mobile app

vee1287 said:
Alot of my friends had this issue, and so did I, luckily I was covered by warranty. But I was f***ing heartbroken when it happened. When/if this crap happens again I will know to find your post. This is freaking awesome!
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Awesome It was a crap feeling that I had to dish out $50 for a battery and charger that was only temporary (guess I'll be using the extra battery as a means of emergency power, especially when going downtown)
m4xwell - I think it sort of goes both ways. Essentially, the pieces being easily replaced was in fact a smart idea. Of course the downside is that the pieces are a little more fragile as you said. Thing is, with the constant wear and tear in plugging in the charger, I would imagine that the ports would get worn out in a matter of time. I feel micro usb vs mini usb has some weird differences, with the micro usb being more fragile. My old nokia and LG flip phone had zero problems with the charging port. Guess the dinosaur age is still king

Samsung Galaxy Note 2 Parts Replacement
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