Develop Bugs

[Q] Weird bootloop problem...

Last month, my gnex suddenly rebooted itself when texting, then it just stuck in bootloop forever.
I got it work again only after several times of factory reset and even pushing factory image.
I was using xenon + franco at that time.
However, 3 days ago it rebooted itself again when playing a music app, then the bootloop problem happened again. Somehow it could boot, but within a minute, it reboots and bootloops again.
i was using xylon + ak kernel this time.
I started to think if this is due to hardware problem.. and i took it to store yesterday after pushing the factory image to it. they said this is due to some incompatibility of some apps... (i dun understand why factory image could have this issue...) and did a recovery for me. My phone is reset back to 4.0.4 and it seemed working fine..
Then i pushed back the 4.2.1 factory image to it and still nothing happened. i started flashing back xylon and ak kernel to see if it works. It did run perfect for the whole night until this morning. When i was installing some ordinary apps, eg. air, skout, it rebooted itself again...
Flashing factory image of 4.2.1, 4.1.2, and even 4.0.4 all do not work.
it got past the google screen, and then to the bootanimation for a few seconds and it freezes and color seems weird, and then reboot again.
i have tried flashing through the toolkit and also through fastboot command..
does anyone know what is the problem causing this...
thanks in advance.

Anyone help please..

thyau said:
Anyone help please..
Click to expand...
Click to collapse
ok lets see if my craziness can help lol
ok this will seem crazy but it is a last resort which i did the other day .
if you have nothing to lose do this its a 50-50 shot
but first
what recovery and what toolkit do you have before i tell you this

I'm using cwm touch 6.0.2.3 and gnex toolkit v10
What's the method I'm driven crazy by this phone.. So this may be useful for me... :angel:

thyau said:
I'm using cwm touch 6.0.2.3 and gnex toolkit v10
What's the method I'm driven crazy by this phone.. So this may be useful for me... :angel:
Click to expand...
Click to collapse
ok i have twrp and this tool kit
http://www.wugfresh.com/nrt/
but idk if the v10 is the same way
but i wiped the system and took the whole os off the phone than restored the factory image
idk if that option is in your recovery tho
or download the toolkit i linked go to fastboot flash the stock image in that toolkit root it (it will install the recovery i use also)
and restore you apps if it happens again wipe the system and do as i said.
i highly trust the toolkit i use it saved my ass alot. i couldnt get the v10 toolkit to work for me at all

Alpha_wolf said:
ok i have twrp and this tool kit
http://www.wugfresh.com/nrt/
but idk if the v10 is the same way
but i wiped the system and took the whole os off the phone than restored the factory image
idk if that option is in your recovery tho
or download the toolkit i linked go to fastboot flash the stock image in that toolkit root it (it will install the recovery i use also)
and restore you apps if it happens again wipe the system and do as i said.
i highly trust the toolkit i use it saved my ass alot. i couldnt get the v10 toolkit to work for me at all
Click to expand...
Click to collapse
If this is the case... I have been crazy already.. lol as I've tried wiping all the things including the system partition..
But I haven't tried using your combination, so Ill give it a try :good:
Thanks bro

thyau said:
If this is the case... I have been crazy already.. lol as I've tried wiping all the things including the system partition..
But I haven't tried using your combination, so Ill give it a try :good:
Thanks bro
Click to expand...
Click to collapse
nothing to lose right? might as well try anything lol

sounds like your device might have a problem with its internal storage

Alpha_wolf said:
nothing to lose right? might as well try anything lol
Click to expand...
Click to collapse
All user data has been lost due to the crash already, really nth to lose.. lol
simms22 said:
sounds like your device might have a problem with its internal storage
Click to expand...
Click to collapse
You mean physically right??

thyau said:
All user data has been lost due to the crash already, really nth to lose.. lol
You mean physically right??
Click to expand...
Click to collapse
yea, physically. when/if it finally goes, you wont be able to recover from the bootloop.

simms22 said:
yea, physically. when it finally goes, you wont be able to recover from the bootloop.
Click to expand...
Click to collapse
I think I'm going to store tmr again..
But how to stress that this may be due to hardware problem? Since if I just describe the issue, I'm afraid they may think that this is software incompatibility again..

thyau said:
I think I'm going to store tmr again..
But how to stress that this may be due to hardware problem? Since if I just describe the issue, I'm afraid they may think that this is software incompatibility again..
Click to expand...
Click to collapse
well, it is a common issue with the nexus devices without a sd slot(nexus s and the galaxy nexus).

after a clean flash of Maguro Overdrive milestone 1, the phone is running again...
restored some of the apps.
let's see how long can the phone stand before another round of bootloop...

thyau said:
after a clean flash of Maguro Overdrive milestone 1, the phone is running again...
restored some of the apps.
let's see how long can the phone stand before another round of bootloop...
Click to expand...
Click to collapse
Op the same thing is happening to me, i also was on xylon and it was running fine and it just started bootlooping. i tried everything toolkit, flashing factory image lie you did and nothing, the only one that works now is ics stock 4.0.4 .if i try any other rom stock or custom the bootloops starts again and it wont boot, it only boots on 4.0.4 .so pretty much the same thing happened to me .

Stuck on Boot Screen CM10

Just tried to installed CM10 on my T-Mobile Samsung Galaxy II. It's been stuck at the boot animation for over 10 minutes. What can I do? My SD card bit the dust and I don't have the backup I'd made previously. I had the SD card's contents saved on my desktop but no idea where the file would be or what it's name would be for the backup I made previously.
I'm not really a n00b per say. Have flashed CM roms on other phones in the past with no issues. First time this has happened. I've tried doing a factory wipe/reset, wiping the cache and Dalvik. Multiple times. No change. Any help is much appreciated as this is my only phone.

UPDATE: Found my CMW backup files but no luck using them. CMW gives me a MD5 mismatch now. Any ideas? Where can I find a stock T-Mobile ROM of 4.1.2? (I think that was the version I had last)
Hollywood80 said:
Just tried to installed CM10 on my T-Mobile Samsung Galaxy II. It's been stuck at the boot animation for over 10 minutes. What can I do? My SD card bit the dust and I don't have the backup I'd made previously. I had the SD card's contents saved on my desktop but no idea where the file would be or what it's name would be for the backup I made previously.
I'm not really a n00b per say. Have flashed CM roms on other phones in the past with no issues. First time this has happened. I've tried doing a factory wipe/reset, wiping the cache and Dalvik. Multiple times. No change. Any help is much appreciated as this is my only phone.
Click to expand...
Click to collapse

UPDATE #2: So I am trying to do what's said over at http://forum.xda-developers.com/showthread.php?t=1513359 but getting stuck at Step 6/7. No matter what it seems Odin will not recognize my phone. Phone is in Download mode as it says to do but Odin never detects any phone plugged in. Any help?
Have latest Samsung drivers but it appears per Device Manager that it keeps getting stuck (the phone) at "This device cannot start. (Code 10)" error. Tried uninstalling device, uninstalling drivers, and reinstalling drivers. Same thing every time. I got ODIN to recognize the phone once but after a few minutes it came back with FAILED.
Wish I could figure this out. More frustrated that I can't get it at least back to stock than anything now.

If you have CM10 installed on your phone and if its stuck at boot screen. Do this:
1. Download darkside-cachewipe.zip from http://sourceforge.net/projects/darksidetools/files/ and copy it to your sdcard.
2. Remove the battery wait for 10 seconds
3. Insert the battery again. Holding the volume keys and power key, boot into recovery mode
4. Install zip from sdcard and run darkside-cachewipe.zip
5. Try booting the phone again.
6. This time it should boot correctly.

virajss said:
If you have CM10 installed on your phone and if its stuck at boot screen. Do this:
1. Download darkside-cachewipe.zip from http://sourceforge.net/projects/darksidetools/files/ and copy it to your sdcard.
2. Remove the battery wait for 10 seconds
3. Insert the battery again. Holding the volume keys and power key, boot into recovery mode
4. Install zip from sdcard and run darkside-cachewipe.zip
5. Try booting the phone again.
6. This time it should boot correctly.
Click to expand...
Click to collapse
I agree(not that you need someone to agree with you), but this should take care of the issue.

idtheftvictim said:
I agree(not that you need someone to agree with you), but this should take care of the issue.
Click to expand...
Click to collapse
Well that seemed to work. I had to do a few other things but I ended up getting CM 10.1 RC5 installed and got to the homescreen. Problem I'm having now is I can't get a signal from my carrier at all. No matter where I'm at. It was connected to it at one point but now it doesn't. It's registering on the network because it says T-Mobile but no bars and no 4G indicator showing up whatsoever. Any ideas? Kind of useless at the moment with no signal.
EDIT: So from another post I have on the CM forums they said to look here in XDA for an updated radio? Any ideas? I'm not a n00b but I haven't modded a phone since my old HTC original Android phone years ago so I'm a bit rusty. My current Baseband is currently T989UVLE1.

Hollywood80 said:
Well that seemed to work. I had to do a few other things but I ended up getting CM 10.1 RC5 installed and got to the homescreen. Problem I'm having now is I can't get a signal from my carrier at all. No matter where I'm at. It was connected to it at one point but now it doesn't. It's registering on the network because it says T-Mobile but no bars and no 4G indicator showing up whatsoever. Any ideas? Kind of useless at the moment with no signal.
EDIT: So from another post I have on the CM forums they said to look here in XDA for an updated radio? Any ideas? I'm not a n00b but I haven't modded a phone since my old HTC original Android phone years ago so I'm a bit rusty. My current Baseband is currently T989UVLE1.
Click to expand...
Click to collapse
You will have to update the baseband to MC6
http://goo.im/devs/Void_Dweller/SGH-T989_UVMC6_radio.zip

virajss said:
You will have to update the baseband to MC6
Click to expand...
Click to collapse
Yeah finally found that out. There is a TLMC4 but it says it's for Telus not T-Mobile. Would that be a problem?

Hollywood80 said:
Yeah finally found that out. There is a TLMC4 but it says it's for Telus not T-Mobile. Would that be a problem?
Click to expand...
Click to collapse
Use the radio from my link: Its for TMobile
http://goo.im/devs/Void_Dweller/SGH-T989_UVMC6_radio.zip

virajss said:
Use the radio from my link: Its for TMobile
http://goo.im/devs/Void_Dweller/SGH-T989_UVMC6_radio.zip
Click to expand...
Click to collapse
Just applied the UVMC6 and....IT WORKS! Thanks to all of you for ALL of your help in helping this non-n00b but feeling like a n00b get his **** fixed! You all rock!

Hollywood80 said:
Just applied the UVMC6 and....IT WORKS! Thanks to all of you for ALL of your help in helping this non-n00b but feeling like a n00b get his **** fixed! You all rock!
Click to expand...
Click to collapse
How about hitting the "Thanks" button, if the posts above have helped you.

virajss said:
How about hitting the "Thanks" button, if the posts above have helped you.
Click to expand...
Click to collapse
Ahh yes! Done. Thanks again. Do have one last question. When I finally got into the phone again it started to re-download all my apps I'd had installed previously. But my wi-fi dropped out in the middle of it. How can I make it do that automatic download of my previous apps/settings again? Or can I?

Hollywood80 said:
Ahh yes! Done. Thanks again. Do have one last question. When I finally got into the phone again it started to re-download all my apps I'd had installed previously. But my wi-fi dropped out in the middle of it. How can I make it do that automatic download of my previous apps/settings again? Or can I?
Click to expand...
Click to collapse
Not sure if you can do that. Go to google playstore from your laptop and then install all the missing apps from the laptop. Its faster that way.
Me too am a flashoholic, so I create update.zip file from TitaniumBackup app and keep it for installing all my apps from the recovery mode.

virajss said:
Not sure if you can do that. Go to google playstore from your laptop and then install all the missing apps from the laptop. Its faster that way.
Me too am a flashoholic, so I create update.zip file from TitaniumBackup app and keep it for installing all my apps from the recovery mode.
Click to expand...
Click to collapse
Yeah I have Titanium Backup even got the Pro one and my SD card got wiped so it can't restore anything now. I could just find the Titanium folder on my desktop because I had made a copy of the entire SD card just prior to it getting wiped clean.

Restoring Stock Firmware with KIES - Now with Video - Cooler Faster Smoother

UPDATED VIDEO
NOW USE SAMSUNG SMART SWITCH FOUND BY CLICKING THIS TEXT​Use the method at this link instead, and ignore the info below: http://forum.xda-developers.com/tmo...p/flash-stock-firmware-using-samsung-t3079176
I've been messing heavily with my new S6 Edge (Rooting, Removing System Apps, etc), and have caused myself some issues. I wanted to restore the Firmware, but Kies would not do it last night. But now, this afternoon, it is allowing it. I'm installing right now and it appears to be going smoothly.
Just a heads up for anyone that was trying before and could not get it to go.
I'll report back if I have any issues.
DOWNLOAD KIES
UPDATE: It went perfectly smooth. Now I'm back to Stock Firmware with Stock Recovery.
Video Tutorial

SuperSport said:
I've been messing heavily with my new S6 Edge (Rooting, Removing System Apps, etc), and have caused myself some issues. I wanted to restore the Firmware, but Kies would not do it last night. But now, this afternoon, it is allowing it. I'm installing right now and it appears to be going smoothly.
Just a heads up for anyone that was trying before and could not get it to go.
I'll report back if I have any issues.
UPDATE: It went perfectly smooth. Now back to Stock Firmware with Stock Recovery.
Click to expand...
Click to collapse
It doesn't work for me yet. did you enter download mode before connecting to Kies? what version of Kies do you have? mine is 3.2.15041_2

I entered download mode when it asked me to. Also Kies 3.2
I also got that message, but it will go through anyways. At least it did for me. I left that message in the background till it finished.

Initial Update when you Open Box is Included in this method
I just noticed that the update you get when you first turn on your phone is pre-built into this update method. I wonder if that has anything to do with the fact that my phone feels blazing fast now as opposed to when I first got it. And, it's not near as HOT as it was.
Here is my current version for comparison. Not sure if it's the same as that updated file we got when first turned on as I didn't make a note of the version numbers.

Just curious, was the phone staying awake at all times after you rooted it? Mine is, and I noticed today after my second Edge came in that rooting appears to be the cause.

joshnichols189 said:
Just curious, was the phone staying awake at all times after you rooted it? Mine is, and I noticed today after my second Edge came in that rooting appears to be the cause.
Click to expand...
Click to collapse
No, but I did find the battery life to be HORRIBLE! Now, with this Firmware Recovery, the battery is lasting longer than it has since I got it. I'm finally really enjoying the phone. When it was new, battery life was very dismal and it got really hot regularly. Now it feels like a normal phone, but FAST.

Yep, my battery life was horrible after rooting as well - I found out and now I'm almost 100% positive that when you root it the system doesn't deep sleep properly. I was able to confirm on a second phone that it does deep sleep at all times up until rooting. Afterwards it just refuses to enter deep sleep.

good to see a restore works, but I don't think I will root until TWRP comes out for this guy.
phone is running just fine now..

My device won't boot even with the 920 root method. And kids says my serial n is no good?

Tell your kids to mind their own business.
Hehe, just kidding.
What serial are you using? It needs to be the one from Settings/About/Status near the bottom of that screen. Try again, making sure you've got model and serial exact. I had it complain on me a couple times. Was a mistype on my part. Not sure if case matters, but maybe try all upper case.

NOTICE: I've posted a new video showing how to use Samsung Smart Switch to do this process. You can ignore this thread and go to the new thread here:
http://forum.xda-developers.com/tmo...p/flash-stock-firmware-using-samsung-t3079176

SuperSport said:
NOTICE: I've posted a new video showing how to use Samsung Smart Switch to do this process. You can ignore this thread and go to the new thread here:
http://forum.xda-developers.com/tmo...p/flash-stock-firmware-using-samsung-t3079176
Click to expand...
Click to collapse
nice work :good:

Hi there,
I finished the process "Software Update and Initialization" via SS but my it looks like my phone has the same settings and apps as before and was not "wiped" or initialised to factory.
Does this mean it actually was not successful or did the process actually automatically restore my backup while I looked away?
The phone definitely seems snappier though ...
Thx
Ken

kenwchan said:
Hi there,
I finished the process "Software Update and Initialization" via SS but my it looks like my phone has the same settings and apps as before and was not "wiped" or initialised to factory.
Does this mean it actually was not successful or did the process actually automatically restore my backup while I looked away?
The phone definitely seems snappier though ...
Thx
Ken
Click to expand...
Click to collapse
I saw your post in the other thread and replied there: http://forum.xda-developers.com/tmo...re-using-samsung-t3079176/page29#post61541063

Oneplus 3 Problem after unbrick

Hello, Good Day to all! I wont take too much of your time but please help me!
My Oneplus 3 suddenly bricked itself, I dont know how or why but it just powered off and then when I tried to boot it up it was hard bricked. Now I've managed to fix it by following the Mega Unbrick guide for Oneplus 3 and it boots up, but the problem is it crashes during boot, and it randomly crashes after a few minutes which then leads to the boot logo crash, I have to "let it rest" so to speak for a few minutes so that it would bypass the boot crashes. Once it got past the crashes some apps are not responding like Twitter, Messenger and so on. Stock apps are fine it's the newly downloaded ones that are not responding, I tried numerous factory resets using the stock recovery and TWRP but no luck.
I am on Nougat 7.1.1 on the latest OxygenOS version, Unlocked bootloader with systemless root. I haven't tried flashing a custom rom the only thing I tried to flash was the Stock Rom. I also noticed that the WiFi and the Data/Signal was particularly weaker since the messages would not load, I need to actually check the app for it to sync. When I got Messenger somehow working, the messages would not even load up.
Any ideas what the problem is? Any help is deeply appreciated, Thanks in Advance!

Hi.. Good Day
This may be a motherboard issue why don't u give ur phone to service center to get it checked up once

RiskTaker10 said:
Hello, Good Day to all! I wont take too much of your time but please help me!
My Oneplus 3 suddenly bricked itself, I dont know how or why but it just powered off and then when I tried to boot it up it was hard bricked. Now I've managed to fix it by following the Mega Unbrick guide for Oneplus 3 and it boots up, but the problem is it crashes during boot, and it randomly crashes after a few minutes which then leads to the boot logo crash, I have to "let it rest" so to speak for a few minutes so that it would bypass the boot crashes. Once it got past the crashes some apps are not responding like Twitter, Messenger and so on. Stock apps are fine it's the newly downloaded ones that are not responding, I tried numerous factory resets using the stock recovery and TWRP but no luck.
I am on Nougat 7.1.1 on the latest OxygenOS version, Unlocked bootloader with systemless root. I haven't tried flashing a custom rom the only thing I tried to flash was the Stock Rom. I also noticed that the WiFi and the Data/Signal was particularly weaker since the messages would not load, I need to actually check the app for it to sync. When I got Messenger somehow working, the messages would not even load up.
Any ideas what the problem is? Any help is deeply appreciated, Thanks in Advance!
Click to expand...
Click to collapse
This sounds like an hardware issue, have you tried method 2 of the unbrick tool, perhaps you could try to re-download it, have you unzipped it? If it boots let it boot and then upgrade to a new OOS version and then you can do whatever you want. If it doesn't work after you followed my suggestions you might wanna contact Oneplus, don't worry even though your bootloader is unlocked you still have full warranty..

Puddi_Puddin said:
This sounds like an hardware issue, have you tried method 2 of the unbrick tool, perhaps you could try to re-download it, have you unzipped it? If it boots let it boot and then upgrade to a new OOS version and then you can do whatever you want. If it doesn't work after you followed my suggestions you might wanna contact Oneplus, don't worry even though your bootloader is unlocked you still have full warranty..
Click to expand...
Click to collapse
I did the method 2 of the unbrick tool, I've done it like twice or thrice now. I have the latest version of OOS, I am afraid to flash a custom rom because after it flashes in TWRP it immediately crashes, it does not even give me a chance to clear the dalvik or reboot. It crashes no reboot or anything.
But thank you I didn't expect anyone would reply well I regained my faith in humanity in forums
Sidenote: What custom rom would you suggest? or is the stock rom better?

RiskTaker10 said:
I did the method 2 of the unbrick tool, I've done it like twice or thrice now. I have the latest version of OOS, I am afraid to flash a custom rom because after it flashes in TWRP it immediately crashes, it does not even give me a chance to clear the dalvik or reboot. It crashes no reboot or anything.
But thank you I didn't expect anyone would reply well I regained my faith in humanity in forums
Sidenote: What custom rom would you suggest? or is the stock rom better?
Click to expand...
Click to collapse
I would suggest VertexOS. It's simple and really fast, EAS and Voxpopuli takes peformance per watt to the next level, if you like feature you might try Zenixx RR.

hrishikeshgramani said:
Hi.. Good Day
This may be a motherboard issue why don't u give ur phone to service center to get it checked up once
Click to expand...
Click to collapse
Unfortunately that is out of the question, there is no Service Center for Oneplus where I live so I cant get it checked ASAP

Puddi_Puddin said:
I would suggest VertexOS. It's simple and really fast, EAS and Voxpopuli takes peformance per watt to the next level, if you like feature you might try Zenixx RR.
Click to expand...
Click to collapse
Thanks for the suggestion! Should I YOLO and flash a custom rom even though my phone is like this?

RiskTaker10 said:
Thanks for the suggestion! Should I YOLO and flash a custom rom even though my phone is like this?
Click to expand...
Click to collapse
You can always try..

Puddi_Puddin said:
You can always try..
Click to expand...
Click to collapse
Okay thanks good citizen of XDA I'll try to flash a custom rom and I'll try to report back here ASAP

OP3 phone is un-usable please help!

Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM

the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.

tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue

the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.

Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks

New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.

the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though

the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
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No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.

New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
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Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!

what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/

New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
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its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM

the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
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Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.

tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
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I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM

the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
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Click to collapse
Please share the guide as I am also suffering with same problem.

Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks

download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart