[Q] How to prepare my M8 for a potential warranty replacement? - One (M8) Q&A, Help & Troubleshooting

Hey guys.
I have my M8 for about a month or so and love it. Kept the phone in a case + screen protector from day 1 and never dropped it or anything like that.
However, even though I tried to keep it in pristine condition, the camera lenses on the back gathered severe scratches which, even though not noticeable yet in picture quality, I feel that in short time it will.
I have recently purchased camera lens protectors as well, but knowing that the lenses are already scratched makes me not apply the protectors yet.
I have seen on a different thread here that someone got a replacement based on the fact that he had scratched lenses, and I would want to try and do the same.
However, I want to know if there is a way of resetting the phone to a factory state, as I have unlocked the bootloader of my phone, rooted and s-offed it as well.
Is there any way of reverting and making sure I am not refused on this basis?
Thank you in advance!

Search the forum, there are guides and several threads already open.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

Rhiannon224 said:
Search the forum, there are guides and several threads already open.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I did search, but was unable to find any ones related to the m8

This is on General section, not hard to find.
http://forum.xda-developers.com/showthread.php?t=2735235

Searching Google shows plenty see attachments.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

Rhiannon224 said:
This is on General section, not hard to find.
http://forum.xda-developers.com/showthread.php?t=2735235
Click to expand...
Click to collapse
Rhiannon224 said:
Searching Google shows plenty see attachments.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
ook...sorry
Thanks for the references

http://bit.ly/1ojU8zm

umjammerlammy said:
http://bit.ly/1ojU8zm
Click to expand...
Click to collapse
ook message received :cyclops:

b0gd4n said:
ook message received :cyclops:
Click to expand...
Click to collapse

searching for this for over 2 weeks now.
I do not understand a few guides, namely http://forum.xda-developers.com/showthread.php?t=2735235 , however, I do not understand if this guide will work for my CID (H3G_001)?
If not, do I need to look for my specific recovery/firmware to match? Where would I find this?

Why not post a fastboot getvar all output first?

Related

[Q] Orange spot on bottom of screen

Hi,
well wasn't over here for too long, so am feeling like a total n00b :/. I just noticed orange spot on bottom of screen in left corner, it shows on htc boot screen and everywhere where are white menus. Didn't notice it before. I have my V for few days now. it is definetely not something on glass, but a spot on lcd screen. it's like half centimeter big, not very noticeable, but annoying. Any ideas?
Thanks!
vee said:
Hi,
well wasn't over here for too long, so am feeling like a total n00b :/. I just noticed orange spot on bottom of screen in left corner, it shows on htc boot screen and everywhere where are white menus. Didn't notice it before. I have my V for few days now. it is definetely not something on glass, but a spot on lcd screen. it's like half centimeter big, not very noticeable, but annoying. Any ideas?
Thanks!
Click to expand...
Click to collapse
hi
give it to service asap i also herd my friend had such a problem he gave it to service and they got it fixed
haree said:
hi
give it to service asap i also herd my friend had such a problem he gave it to service and they got it fixed
Click to expand...
Click to collapse
Thanks for reply, and I just unlocked bootloader, rooted and flashed custom ROM. oh well, I will try to live with it for next few days, anyway replacement period is over, if I give it to store where I bought it they'll send it to service and I will be without it for at least two weeks. Maybe I get used to it, if it will not get bigger.
vee said:
Thanks for reply, and I just unlocked bootloader, rooted and flashed custom ROM. oh well, I will try to live with it for next few days, anyway replacement period is over, if I give it to store where I bought it they'll send it to service and I will be without it for at least two weeks. Maybe I get used to it, if it will not get bigger.
Click to expand...
Click to collapse
I noticed the same exact thing. On the bottom of the screen on both sides.. it almost looks like its burnt
I got the same. But dont really notice it during daily use so decided too not send it in to htc
Sent from my HTC One V using xda app-developers app
yeah, kinnda the same. thought it is burnt by oc-ing, but I guess cpu is not there. too lazy to send it to service as it is such fun now with roms, kernels, etc.
Sent from my HTC One V using xda app-developers app
It's the same for me, I'll give it to the service center until the most rom-development has been done
Gesendet von meinem HTC One V mit Tapatalk 2
Well my kernel is pure stock so its not over clock. I don't see it on cm9. Only sense roms
Sent from my One V using xda premium
Please keep all question related threads in the Q&A section. Thank You.
Thread Moved.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"
Sent from my "Noct Up" HTC One X, using XDA Premium.
PeartFan40 said:
Please keep all question related threads in the Q&A section. Thank You.
Thread Moved.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"
Sent from my "Noct Up" HTC One X, using XDA Premium.
Click to expand...
Click to collapse
sorry. my mistake.
Sent from my HTC One V using xda app-developers app
jmztaylor said:
Well my kernel is pure stock so its not over clock. I don't see it on cm9. Only sense roms
Sent from my One V using xda premium
Click to expand...
Click to collapse
you mean you don't see it even on htc white boot screen?
Sent from my HTC One V using xda app-developers app
vee said:
you mean you don't see it even on htc white boot screen?
Sent from my HTC One V using xda app-developers app
Click to expand...
Click to collapse
It seems to come and go now. Yesterday I ONLY saw it in sense. Today I'm seeing it in cm9. I don't see it on the HTC screen on power on. It seems that the screen has to be on for a bit for it to appear
Sent from my One V using xda premium

Screen issue need advice plz

Sup guys/gals, this is my first issue with hardware or build quality today I noticed my screen rocks side to side mainly when pressing the top 2 corners of the device I just updated arhd 9.4.0 with st and noticed a price drop on mc3 so I played that for 30min the device become extremely hot then I noticed the screen issue. I would like to hear if you've had this issue and how you got it fixed was it covered under warranty even with bootloader relocked? btw I'm on three UK
Sent from my HTC One X using xda premium
Wow am I the only one? The whole screen is moving you can't see it move but can feel it the case seems a lot looser than last night it also seems to have developed the flex issue over night I woke up with my battery temp at 50oC and when I slightly touch the HTC logo top quarter of the screen goes white when it should be black I'm starting too get worried now would really appreciate some advice guys
Sent from my HTC One X using xda premium
canna666 said:
Sup guys/gals, this is my first issue with hardware or build quality today I noticed my screen rocks side to side mainly when pressing the top 2 corners of the device I just updated arhd 9.4.0 with st and noticed a price drop on mc3 so I played that for 30min the device become extremely hot then I noticed the screen issue. I would like to hear if you've had this issue and how you got it fixed was it covered under warranty even with bootloader relocked? btw I'm on three UK
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Return back to stock relock bootloader and take it back and see what that your screen shouldn't move
Sent from my HTC One X using xda premium
canna666 said:
Wow am I the only one? The whole screen is moving you can't see it move but can feel it the case seems a lot looser than last night
Click to expand...
Click to collapse
That is clearly a hardware / manufacturing defect, so they will most probably fix it despite the unlocked bootloader. But like the poster above me said, relock the bootloader and flash the correct RUU before taking it back.
Lol definitely shouldn't move I think gameloft killed my screen as I've never noticed any problem before I'm more worried about three saying I must cover the costs as they've tried several times with my n96, n97, x10i but I stood my ground and got all of these phones for free in one contract at no extra cost I'm guessing it wont be as smooth when they see bootloader relocked
Sent from my HTC One X using xda premium
The only problem is getting past those filefactory links for ruu last time they want £8 for 1 file
Sent from my HTC One X using xda premium
canna666 said:
The only problem is getting past those filefactory links for ruu last time they want £8 for 1 file
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
There is a premium user name and a password somewhere in that thread (it was working last time I checked).
PhoenixFx said:
There is a premium user name and a password somewhere in that thread (it was working last time I checked).
Click to expand...
Click to collapse
Really didn't see that cheers dude I'll have a look
Sent from my HTC One X using xda premium
But its hardware fault not your fault I don't believe playing a game would make your screen move I could understand if it got hot and changed colour but it shouldn't move just try and see what that say if that say no go to HTC
Sent from my HTC One X using xda premium
canna666 said:
Really didn't see that cheers dude I'll have a look
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Here you go
joewong1991 said:
But its hardware fault not your fault I don't believe playing a game would make your screen move I could understand if it got hot and changed colour but it shouldn't move just try and see what that say if that say no go to HTC
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I thought the same but my phone has never got that hot before even on terga3 games just hope they replace for free,
I've just found filefactory password my cid is H3G__001 when checking bootloader it says my radio is 1.1204.103.14
Is ruu below correct it looks right to me but wanna make sure
Ruu_endeavor_u_ics_40_h3g_uk_1.28.771.9_radio_1.1204.103.14
Sent from my HTC One X using xda premium
PhoenixFx said:
Here you go
Click to expand...
Click to collapse
Already found it thanks anyway I did start at page 1 but its a good job I went backwards instead
Edit: wow filefactory so slow good job I did'nt pay as I'm rockin 50mb connection yet download speed is 40kb looks like I've got a couple hours wait :banghead:
Sent from my HTC One X using xda premium
canna666 said:
I thought the same but my phone has never got that hot before even on terga3 games just hope they replace for free,
I've just found filefactory password my cid is H3G__001 when checking bootloader it says my radio is 1.1204.103.14
Is ruu below correct it looks right to me but wanna make sure
Ruu_endeavor_u_ics_40_h3g_uk_1.28.771.9_radio_1.1204.103.14
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Yep that's correct
Sent from my HTC One X using xda premium
Woohooo finally got ruu now my question is are all stock recovery.img the same or do I need recovery_128.img for my ruu
Sent from my HTC One X using xda premium

Root for the htc one

Hey guys I just came from HTC one sprint to Verizon because the service sucks . My question is is there a way you can root this phone or no
Sent from my HTC6500LVW using XDA Premium 4 mobile app
scotthall1515 said:
Hey guys I just came from HTC one sprint to Verizon because the service sucks . My question is is there a way you can root this phone or no
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not without unlock currently. Which, if you were unlocked i would assume you'd have already rooted. Sad to say there isn't anything for those that didn't get the unlock while it was available on day 1.
Not at the moment unfortunately.
Sent from my phone using an app
scotthall1515 said:
Hey guys I just came from HTC one sprint to Verizon because the service sucks . My question is is there a way you can root this phone or no
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
as of right now, no. but you can send it to sonic to have it s-off for 20 to 30 bucks. root for this phone will come soon i have faith in the community
What will s-off do if it's not unlocked I just miss my viper 4 android mod and my inverted roms,just my luck reminds me of my nook tablet days man this sucks
Sent from my HTC6500LVW using XDA Premium 4 mobile app
scotthall1515 said:
What will s-off do if it's not unlocked I just miss my viper 4 android mod and my inverted roms,just my luck reminds me of my nook tablet days man this sucks
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
maybe you can trade it for a note 2. Note 2 has plenty of modding going on.
scotthall1515 said:
What will s-off do if it's not unlocked I just miss my viper 4 android mod and my inverted roms,just my luck reminds me of my nook tablet days man this sucks
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
dont buy a phone you wouldnt want to run stock. Most people see that as a difficult idea to grasp, but whatever. if you ABSOLUTELY NEED ROOT TO FUNCTION, this is not the phone for you right now
crazyg0od33 said:
dont buy a phone you wouldnt want to run stock. Most people see that as a difficult idea to grasp, but whatever. if you ABSOLUTELY NEED ROOT TO FUNCTION, this is not the phone for you right now
Click to expand...
Click to collapse
I say the same thing all the time.
Sent from my HTC6500LVW using xda app-developers app
crazyg0od33 said:
dont buy a phone you wouldnt want to run stock. Most people see that as a difficult idea to grasp, but whatever. if you ABSOLUTELY NEED ROOT TO FUNCTION, this is not the phone for you right now
Click to expand...
Click to collapse
No don't get me wrong I love the phone because if I didnt I wouldn't went from sprint to Verizon and got the same phone . Even people at the Verizon store said you must love that phone ,but if you haven't tried viper4android on these it's truely a treat
Sent from my HTC6500LVW using XDA Premium 4 mobile app
scotthall1515 said:
No don't get me wrong I love the phone because if I didnt I wouldn't went from sprint to Verizon and got the same phone . Even people at the Verizon store said you must love that phone ,but if you haven't tried viper4android on these it's truely a treat
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
and I totally understand. But there are like 8 threads about root, and they all have the same answer right now, and theres even a donations thread and someone who you can pay to s-off your phone.
It's getting a little nuts with these new root threads when the answer is - no, you can't root (well, bootloader unlock) right now. I mean it's literally on the front pages of the forum for this device.
/endrant
Sorry.
crazyg0od33 said:
and I totally understand. But there are like 8 threads about root, and they all have the same answer right now, and theres even a donations thread and someone who you can pay to s-off your phone.
It's getting a little nuts with these new root threads when the answer is - no, you can't root (well, bootloader unlock) right now. I mean it's literally on the front pages of the forum for this device.
/endrant
Sorry.
Click to expand...
Click to collapse
It's cool the one is a great device I think it's the best phone out just not marketed right so that being said thanks for all your help I'll just be patient and like my device
Sent from my HTC6500LVW using XDA Premium 4 mobile app
scotthall1515 said:
It's cool the one is a great device I think it's the best phone out just not marketed right so that being said thanks for all your help I'll just be patient and like my device
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
ugh i just hope we get root soon ... i want/need to hotspot :/
asimoalex said:
ugh i just hope we get root soon ... i want/need to hotspot :/
Click to expand...
Click to collapse
Just torrent the FoxFi app full version. You need to install a certificate which means you have to enable the lockscreen on your phone...but whatevs. Works for me.
Idk how i did it....but i use foxfi hotspot without lock screen pattern...which i remember it required me to have 0_o
CrazyJek said:
Just torrent the FoxFi app full version. You need to install a certificate which means you have to enable the lockscreen on your phone...but whatevs. Works for me.
Click to expand...
Click to collapse
You get fox fi from where
Sent from my HTC6500LVW using XDA Premium 4 mobile app
If you can live without your phone for a few days, send it to Sonic and he'll give you s-off... costs about $30. I did it, worth the money.
Sent from my HTC6500LVW using Tapatalk 4
dspcap said:
If you can live without your phone for a few days, send it to Sonic and he'll give you s-off... costs about $30. I did it, worth the money.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
What can you do with s-off with a locked bootloader
Sent from my HTC6500LVW using XDA Premium 4 mobile app
scotthall1515 said:
What can you do with s-off with a locked bootloader
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Once you have s-off, you can unlock your bootloader and also get root.
Check out the thread, it's well worth the time.
crazyg0od33 said:
dont buy a phone you wouldnt want to run stock. Most people see that as a difficult idea to grasp, but whatever. if you ABSOLUTELY NEED ROOT TO FUNCTION, this is not the phone for you right now
Click to expand...
Click to collapse
With a view like that, CyanogenMod wouldn't exist Nor would any type of custom ROM/Kernel/Recovery
ZackehSoul said:
With a view like that, CyanogenMod wouldn't exist Nor would any type of custom ROM/Kernel/Recovery
Click to expand...
Click to collapse
no, with a view like this, I'm happy using a phone that doesnt have root yet, instead of mindlessly saying 'durrrr I hate sense, but I bought this phone anyway'

Screen bug problem...?

See the irritating dots...?What do you guys think and how to solve it? The device is new from today, it's pretty annoying and it's everywhere! Thanks for your help!
https://gyazo.com/f7cd50065b466df3b168ac612a662a79
https://gyazo.com/cb7814209694c66e189a75bb085a4b2d
Loupan1995 said:
See the irritating dots...?What do you guys think and how to solve it? The device is new from today, it's pretty annoying and it's everywhere! Thanks for your help!
https://gyazo.com/f7cd50065b466df3b168ac612a662a79
https://gyazo.com/cb7814209694c66e189a75bb085a4b2d
Click to expand...
Click to collapse
The fact that they show up on a screenshot says its not the device itself, so it must be a software issue. Have you checked to see if there's any updates available for your phone?
Hey there thanks for your reaction. And yes I did check it and there were no updates available. I've just contacted the shop and they said I could return the phone, and I could choose another one but I think I will stay for the M9.
Sent from my HTC One M9 using XDA Free mobile app
Loupan1995 said:
Hey there thanks for your reaction. And yes I did check it and there were no updates available. I've just contacted the shop and they said I could return the phone, and I could choose another one but I think I will stay for the M9.
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
I was thinking about it, and it might be some weird defect in the LCD that only shows up under certain color gradients/shading. If the shop has a display M9, you should open up the same screens your phone messes up on theirs, and see if theirs does the same thing.
NickWhit1992 said:
I was thinking about it, and it might be some weird defect in the LCD that only shows up under certain color gradients/shading. If the shop has a display M9, you should open up the same screens your phone messes up on theirs, and see if theirs does the same thing.
Click to expand...
Click to collapse
Yeah will do thanks for your info and help!
Sent from my HTC One M9 using XDA Free mobile app
Loupan1995 said:
Yeah will do thanks for your info and help!
Sent from my HTC One M9 using XDA Free mobile app
Click to expand...
Click to collapse
Just return phone, it is a defective LCD or even worse...a defective Stock Rom, it could be fixed by applying (not really sure) soff and installing any WWE or DEV Edition, but you would be avoiding warranty.

No OEM unlock in developer options Htc One M9 Verizon

Hi everyone,
There's no option about OEM unlock.
I have an Htc One M9 LTE Verizon
Do you know another solution?
Thanks!
You need the Java card s-off method. There is an epic thread on it in the Verizon M9 forum.
Sent from my HTC One M9 using Tapatalk
not answer that i know, thats the reason i go with att phone instead of sprint/verizon
Hi All.
I have same problem with my htc 820s. no OEM Unlock in Development options and i'm unable to unlokc my device. Anyone can help me?
SniperSte said:
Hi All.
I have same problem with my htc 820s. no OEM Unlock in Development options and i'm unable to unlokc my device. Anyone can help me?
Click to expand...
Click to collapse
If it's not in their, the carrier removed it and you can't unlock your phone without a Java card hack
So where do i get that java card hack ?
tonycstech said:
So where do i get that java card hack ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/verizon-one-m9/general/m9-java-card-t3063247
OK.
Phone is listed on Ebay.
Will get S5 instead.
tonycstech said:
OK.
Phone is listed on Ebay.
Will get S5 instead.
Click to expand...
Click to collapse
Did you check before ordering that you can root that phone on Verizon ?
Sent from my SM-T810 using Tapatalk
dottat said:
Did you check before ordering that you can root that phone on Verizon ?
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
http://forum.xda-developers.com/one-m9/general/guide-root-install-twrp-htc-one-m9-t3061133
Nothing mentions carrier specific devices so i thought BINGO.
I guess those who are so smart that can hack the phone are not so smart to post basic information.
Its ok, i find my self just as dumb sometimes.
I have fallen into the same trap with NOTE 4.
It was DAYS after i discovered that to root NOTE 4 phone has to be developers edition.
Yet so many posts about rooting note 4, even here on this forum.
tonycstech said:
http://forum.xda-developers.com/one-m9/general/guide-root-install-twrp-htc-one-m9-t3061133
Nothing mentions carrier specific devices so i thought BINGO.
I guess those who are so smart that can hack the phone are not so smart to post basic information.
Its ok, i find my self just as dumb sometimes.
I have fallen into the same trap with NOTE 4.
It was DAYS after i discovered that to root NOTE 4 phone has to be developers edition.
Yet so many posts about rooting note 4, even here on this forum.
Click to expand...
Click to collapse
I meant the s5 man...there's a lot of phones locked up with no help on vzw anymore. At least the m9 can be completely freed.
Sent from my XT1575 using Tapatalk
you mean "cant" ?
no root method for this phone so am not sure what u talking about.
I just want a similar performance phone with micro SD card support that can be rooted with no hassle.
Anything out there as such besides galaxy ?
i dont like galaxy caz its button are too close to the screen and they are too big making it hard to use with one hand.
tonycstech said:
you mean "cant" ?
no root method for this phone so am not sure what u talking about.
I just want a similar performance phone with micro SD card support that can be rooted with no hassle.
Anything out there as such besides galaxy ?
i dont like galaxy caz its button are too close to the screen and they are too big making it hard to use with one hand.
Click to expand...
Click to collapse
NO, he meant "CAN".
Maybe Java card method isn't what you desire....but it does in fact work to completely free the Verizon m9.
Good luck finding any Verizon device which doesn't require some amount of "hassle" to unshackle.
Sent from my HTC6535LVW using Tapatalk
santod040 said:
NO, he meant "CAN".
Maybe Java card method isn't what you desire....but it does in fact work to completely free the Verizon m9.
Good luck finding any Verizon device which doesn't require some amount of "hassle" to unshackle.
Sent from my HTC6535LVW using Tapatalk
Click to expand...
Click to collapse
LG G4
tonycstech said:
LG G4
Click to expand...
Click to collapse
Then get one,....enjoy!
Sent from my HTC6535LVW using Tapatalk
As others have stated, it is Verizon who is the issue.
Check this thread and see if there is someone local with a Java card or xtc-clip that can get you s-off and unlocked.
http://forum.xda-developers.com/showthread.php?t=3063247
M9 Java Card/Clip thread
And VZW M9 gets MM tomorrow!
Sent from my HTC One_M8 using XDA Free mobile app
c5satellite2 said:
As others have stated, it is Verizon who is the issue.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I know that. Even with local guy, i'd still have to pay.
Phone battery life is horrible so im returning it already and already purchased LG G4.
tonycstech said:
I know that. Even with local guy, i'd still have to pay.
Phone battery life is horrible so im returning it already and already purchased LG G4.
Click to expand...
Click to collapse
I think you have a bad unit or get horrible reception(I lean more towards bad unit, it happens). I have 3 users with the VZW M9 in Long Island NY and all 3 of them get great battery life. In fact 2 of them are definitely power users and they only rave about it.
Good luck with the G4. It's a nice device to hold you over until the M10 drops!
Sent from my HTC One_M8 using XDA Free mobile app
santod040 said:
Then get one,....enjoy!
Sent from my HTC6535LVW using Tapatalk
Click to expand...
Click to collapse
got it.
very powerfull phone.
One thing i hate about it is the soft buttons.
Otherwise priceless.

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