Related
Hey why don't we have one???
I recently found someone on this site that got a Jam from me. I would rather give the great XDA-Developers.com members a chance before trying to sell it on eBay.
I totally agree!
Me too. I've had a lot of help from this site, and have recommended it to friends who also have found it very useful. I posted this a couple of days ago:
"I know that this is not a selling forum, but I've had a lot of help over quite a long time from this site so would like to help out fellow members if I can. If this is not acceptable to the moderators I'm sorry, but here goes:
I've got an XDA2 that has been dropped. The screen is fine, but it's permanently locked into "Calendar" mode and cycles through all the calendar views and options. In all other ways it is in very good condition. It receives and makes calls, and all the functions are available, but I can't always turn it off. It's boxed and complete with cradle, charger, earphones, case, software, manuals, etc., and I'm sure that someone with a bit more time than me could make use of it. It's not stolen, or from any other dubious source - I've upgraded and just don't have the time at the moment - I wish I did, but that's the way it goes".
I think that the whole XDA-developers community could benefit if, for instance, the seller donated, let's say, 10% of the agreed selling price to the site. I think that's fair and gives XDA-developer members the chance to benefit rather than the auction sites. I looked at eBay in order to sell the item I've mentioned above, and I'm new to Ebay, but it looks over-complicated for what I want to do with an item that I know is faulty.
There may be other issues that might make things difficult, but if people are honest in their descriptions I don't see a big problem. Caveat emptor - let the buyer beware - if you're not happy about something, don't do it.
I think there's room for discussion on this matter.
Sent from my SGH-T959 using XDA App
I sent 'em an email about 4 days ago... this was their response:
"We do not have any information if a case will be made at this time for that device, but it is something that has been requested. I have submitted a product suggestion on your behalf, and recommend keeping an eye on our website, as it will have the most up to date information on any new releases that we may have."
Wow thanks maybe I should call and email as well. Hopefully they will get the hint and make it happen.
Word murder provided by vibrant sgs
Yeah def. to anyone who reads this thread head over to otterbox.com and send em an email saying you'd like a case made. They make high quality stuff.
Never had an Otterbox case but i know they are thick. And pricey.
Just replied. And as pricy as they are look up on youtube. Otterbox car and iphone. A friggin car runs over an iFail and the phone stays in tact. Its super restive from what i heard and also i hear the build quality is AMAZING! As thick as it is its worth it. Plus OG smartphones are thick arent they? Not only will it pretect it itll make your anerexic vibrant into a smartphone
Yee!
This is what they replied: Thank you for contacting Otter Products, LLC Customer Support.
Your request for assistance has been received. Case #157586 - "Samsung Galaxy S" has been created for you. A member of our customer care team will respond to your case as soon as possible.
Just sent them the following email,
Hi, I am emailing you in regards to the International and US carrier specific versions of the Samsung Galaxy S series phones. I'm just asserting my interest in purchasing a Defender series case if you were to launch a line for the Galaxy S.
In my opinion, I believe the Galaxy S series phones to be a good investment for a high end phone case manufacturer such as yourself. My opinion is due largely to the sheer number of phones that have been sold already; since launch totaling over 1 million units. Also, I've found a large percentage of the international variant of the Galaxy S were bought outright with out carrier subsidy, and with prices ranging from $599-800 on average I would imagine that most of those people would want to amply protect their investment with a ruggedized case such as yours. Another advantage to the series is that the International and US Carrier specific versions of the phone are very similar in form factor, thus minimal retooling and design changes would be necessary to make the case work with two of the US carriers, and with the International version to a certain degree. In actuality, the US specific versions such as T-Mobile Vibrant and Verizon Fascinate are practically identical externally and the capacitive touch buttons on the face of the phone will, I trust, lend themselves well to the simple and robust protection that the Defender series can provide. Honestly, after seeing the success you've had with the design of the hardware "Home" button on the face of the iPhone cases, I could see something very similar as easy to implement for the international version of the Galaxy S.
Although I believe that the other two US carrier specific versions of the phone would be less profitable to design a Defender series case due to their irregular shape and slider design respectively, I think they would still lend themselves well to the commuter, impact, or tandem line of cases.
Sorry if I seem to ramble on, but I'm very excited to see an offering from Otterbox for the Galaxy S line, and I see it as a great opportunity for you the manufacturer and I the consumer to be mutually benefited by a superbly designed and executed case offering from your company.
Thank you for your consideration and for giving me the outlet to express my desire to protect my beloved Samsung Vibrant with your case offerings. Thanks again.
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Come on guys, lay it on thick.
This is can be a great case to protect our $199-$599 investments,
and we're the ones that have to convince Otterbox that this case needs to be made!
So bump it up to the top!
pyun said:
Just sent them the following email,
Come on guys, lay it on thick.
This is can be a great case to protect our $199-$599 investments,
and we're the ones that have to convince Otterbox that this case needs to be made!
So bump it up to the top!
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I requested one on their facebook page.
gunks said:
I sent 'em an email about 4 days ago... this was their response:
"We do not have any information if a case will be made at this time for that device, but it is something that has been requested. I have submitted a product suggestion on your behalf, and recommend keeping an eye on our website, as it will have the most up to date information on any new releases that we may have."
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I got the same response.
Email sent
Just sent them a message too. I waited forever to see a US release for the HD2 but it never happened. I hope something shows up for the Vibrant.
I mailed them too.
Got the same cookie cutter responce everyone else has.
I have a feeling they will cave in and make one....but it might take some time for it to show up
gunks said:
I sent 'em an email about 4 days ago... this was their response:
"We do not have any information if a case will be made at this time for that device, but it is something that has been requested. I have submitted a product suggestion on your behalf, and recommend keeping an eye on our website, as it will have the most up to date information on any new releases that we may have."
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Click to collapse
I did the same and got the same CANNED reply.
Send 'em more messages people!
Just sent a message. I will also make a post on the other forums I frequent, asking everyone to send Otterbox a message.
I hope they'll heed our requests for a case. I really like the quality of the iPhone cases they make.
bump bump bump
Update for Case #172404 - "Samsung Vibrant"
We are exploring case options for this device. Please stay tuned to otterbox.com for details as they become available.
Best,
Chris Lanphear
Click here to update the Case online, or reply to this e-mail
Message History
-----Original Message-----
Sent: Monday , August 16, 2010 07:13 pm MDT (GMT-06:00)
Subject: Samsung Vibrant
Do you have any plans on making a commuter case for the samsung vibrant? Thanks.
Got an email back from them today:
We are currently working on a case for this device. I recommend keeping an eye on our website or Facebook page where we will be sure to post more information as soon as it is available. Generally it takes approximately 2-4 months for a case to developed once a device is released to the public. Customer Service finds out about new case releases the moment they are posted to the website
I was just checking their website yesterday to see if they've come out yet. They are at the end of their "development" time. Didn't take long for the bastards to come out with a Captivate case.
Whats up, guys?!
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Just keep in mind that this product is of very high quality and not common at all, check it out and lets see how many people like it. This product does ship internationally to selected countries which are available in the checkout section. Hope some people like this information!
If any of you are convinced and decide to get this, you can email [email protected] stating that you saw this post and they will provide a $5 discount code.
Mentioning the XDA Forums when placing your order(This can be done in the Notes/Comment sections at checkout) will be greatly appreciated. Cheers!
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I'm a new Note 4 user, and generally like the phone. Like anything complex, though, there are a handful of things that I'd prefer to be different. I'll spare everyone from my litany of pet peeves, and just get to the question:
QUESTION: What is the best way to send feedback to Samsung regarding new features / fixes / etc. for the Note 4?
I went to their web site and found various technical/customer support options, but I'm looking for something more focused for enhancement requests. TIA.
I wouldn't waste the time, they are to concerned with jamming their sub par software and applications into their devices just to have their branding and signature on everything you see or interact with to concern them selves with anyone's logical or rational suggestions. Just look how Samsung operates in total perspective, they make TVs and monitors, that's their bread and butter, its where the majority of their most profitable pattens reside. To put this into the most transparent terms possible, they sell more TVs each year than there are phone subscribers with access to their devices in the entire global cellular phone market.
However for some reason to prove to them selves or whoever it is they think they are impressing or competing with, they chose to build garbage on top of googles already 1st class, free operating system and interface, they waste millions of dollars doing so and for some odd reason continue to think that they will one day create a better user experience than Google the company whos bread and butter is development and let's not forgot the company who designs every operating system for every phone they sell.
Until Samsung learns to stop wanting so much counterproductive attention on their products and realizes they would make more money hand over fist buy just selling their products as is with free standard android OS, they will continue to just shovel crap onto their mechanically awesome products rendering them to nothing but bright HD displays running ads that say how stupid they are.
In my personal opinion Samsung just looks stupid next to every other electronics company. And Google needs to grow a pair and say no android OS if you modify a single thing on it. I can't be the only person who sees this flawed business model am I? When's the last time you used an HP, Dell, or Gateway computer that had System modifications of any kind on Windows? You can go out on the limb and applaud HTC for their modifications because they are cell phone company that's all they do, but for Samsung a company that specializes in displays and makes no mobile hardware of their own worth noting, they somehow get the green light on damaging Android OS with their cut rate software, and continue to make the end user of their products disappointed. The worlds gone mad.
Whoa!
:laugh:
I can't say I entirely agree nor disagree with the long post above. I don't hate Samsung, nor am a fanboy of theirs. I just needed a large phone with a stylus, and my previous phone, while large and I LOVED it, didn't have a stylus which was highly needed. All I'm going to say is this:
Most of the time, a large corporation who sells many different devices within a market (ie, phones) wouldn't care about a single consumer's opinion. You are but a single-celled organization to them. They know you're there, but you aren't big enough to see as an individual. In addition, what changes you'd like to see or need- or whatever- most likely won't be what these corporations think their consumer market wants and will buy.
So in other words, if you send them feedback, all you'll get in response is a prewritten thank you letter saying (in summary), "Thanks, we appreciate the feedback and will keep it mind," (but wont).
Sent from my Samsung Galaxy Note 4 (sm-910a) using Tapatalk
So, it sounds like Samsung doesn't have an email address, web form, forum, etc. for enhancement requests?
On the parallel topic of big evil companies, and with respect to the folks who have offered their opinions on that subject so far, my experience has been quite the opposite - I find that most successful companies do care what their users think about their products. I work in the software industry, and the products I use most on a day-to-day basis invariably offer some sort of channel for sending feedback to the developer. Every app on the Google Play store has a "Send email" link at the bottom of it's page - in addition to many companies monitoring and responding to written feedback in the ratings section. QuickBooks has a "Send Feedback Online" option under the help menu - and even offers different options for sending comments onenhancements, bugs, and doc. A large software company that I used to work for recently implemented a suggestions forum where users can vote on enhancements, actively prioritizes work on new releases based on this feedback, and publicizes the heck out of the results in conferences, doc, and webinars. Every year I see literally thousands of people give standing ovations at one of their conferences because the developer added better Excel integration, or trimmed two clicks from a common workflow. Perhaps the best example is Atlassian, whose products many in these forums no doubt use. They are laser-focused on the people who use their tools - developers - and have been extremely successful at growing into small and large companies alike by inspiring grass roots adoption.
The list goes on. From what I've seen, companies who listen to their users do well as a result.
That said, not every company is as open to feedback as the ones in the examples above. I've found it difficult to provide feedback to Microsoft, for instance, without being part of a beta program. That said, they have robust forums that are well-attended by their internal staff. I can't say for sure, but I have to assume that the most common squeaky wheels get at least I little grease in future releases.
I don't know Samsung very well, which is why I'm asking about feedback options. It would seem odd to me that they don't have some way for users to weigh in on their Android implementation. Collectively, we buy new phones too frequently and switch vendors too easily for them not to care what we think. I like my Samsung phone, but not because it's a Samsung - it just has the features that I want. They obviously do their research into what's likely to sell. I'm hoping that there's some channel where they're actively soliciting input for improvements.
Like spexwood said, I'm not going to waste my time sending a letter to the president of Samsung and get some generic form letter in return. I know that that doesn't work. I also don't expect that Samsung will care about my suggestions, per se, even if they do have some feedback form. But, I'm sure I'm not the only one who misses text messages because the [email protected]#$ing notification beep doesn't fire when a thread is already on the screen (for example), so if mine is one of 10K voices complaining of the same thing, it would behoove them to listen - or maybe next time I'll switch to that nice LG G3 that I almost bought instead of this Note 4.
Anyway, I'm still interested in practical options for sending OS-related feedback to Samsung. Otherwise, I can just rant about stuff xda-developers and hope that someone at Samsung is watching.
Please excuse me for quoting myself, but I stand corrected:
mcmannion said:
[Samsung] obviously do their research into what's likely to sell.
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I just read an article on the S6 that says that it neither has a replaceable battery nor an SD card slot? When I went phone shopping last month, these were the only two requirements I had. I looked at phones from different manufacturers, with different OS, in different price ranges... the battery and card were the only thing they all had in common.
Maybe Samsung is right and I'm wrong on this one. People seem to flock to the iPhone because it has metal and glass on the outside, even with it's hardwired battery, fixed (and expensive) storage, small screen, lack of widgets, etc. If the S6 sells better than the S5 then... then... well I'll just be a monkey's uncle.
BTW, "premium" has gained the cherished center spot on my bull$hit bingo board. The only premium I see is the extra money you'll pay for a metal phone - which will probably be covered by a rubber case, anyway. I'll take a plastic phone with a swappable battery any day.
mcmannion said:
Please excuse me for quoting myself, but I stand corrected:
I just read an article on the S6 that says that it neither has a replaceable battery nor an SD card slot? When I went phone shopping last month, these were the only two requirements I had. I looked at phones from different manufacturers, with different OS, in different price ranges... the battery and card were the only thing they all had in common.
Maybe Samsung is right and I'm wrong on this one. People seem to flock to the iPhone because it has metal and glass on the outside, even with it's hardwired battery, fixed (and expensive) storage, small screen, lack of widgets, etc. If the S6 sells better than the S5 then... then... well I'll just be a monkey's uncle.
BTW, "premium" has gained the cherished center spot on my bull$hit bingo board. The only premium I see is the extra money you'll pay for a metal phone - which will probably be covered by a rubber case, anyway. I'll take a plastic phone with a swappable battery any day.
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I almost waited for the S6, then saw the final specs on it, yep not gonna happen no water Resistance no dust resistance and by the way the metal case most likely will have the same issue with scratches that the bezel on the note 4 has. not to mention an octocore 64bit processor that is hobbled at 32bit.
I still might go check it out once my local AT&T store gets them in stock. just to see
I have been contacting Zizo biweekly with requests and inquiries about any updates on the process of them making a lineup of Axon 7 Bolt cases, but I still always receive the same answer everytime of "I have forwarded your request to our department team". I have mentioned how they have cases for 8 ZTE phones on their website, but none for the Axon 7. They have one for the Axon Pro, but not the 7. I find this disappointing because Zizo has surpassed my expectations with their cases and would love to have them create a line of cases of the Axon 7.
With the lack of brand name protective cases, whatnot with Spigen and Poetic, I feel like Zizo would have a strong market with Axon 7 users. The phone has been out since July of 2016 and has been noted the best budget smartphone* etc. It's widely used across the world which baffles me why Zizo hasn't made a case yet.
If we all could, contact them using their contact page and request consideration for an Axon 7 case be made. Even the Axon 7 Mini. :fingers-crossed:
I have send the Emails + Facebook messages, about it....
Love the Zizo case and seriously I don't know what are they waiting to get us some cases for our Axon 7.
DrakenFX said:
I have send the Emails + Facebook messages, about it....
Love the Zizo case and seriously I don't know what are they waiting to get us some cases for our Axon 7.
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Same here! Just last night I decided to try Facebook messaging and I got a reply back today of the same exact autoscripted message saying they will forward it to their development team. These aren't good enough answers . I own an Alcatel Idol 3 that Zizo has made a Bolt series case for. And that phone was less popular than the Axon 7 by miles. So if they can make a case for the Idol 3, they would have no problem making one for the Axon 7.
@brian117
LoL, I have the ID3 (5.5") as backup with the Zizo Bolt case , and yes my need to create a Petition and post it here and the Official ZTE Community.
DrakenFX said:
@brian117
LoL, I have the ID3 (5.5") as backup with the Zizo Bolt case , and yes my need to create a Petition and post it here and the Official ZTE Community.
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Same here! I own the Idol 3 with the Bolt case as my backup phone in case my Axon 7 breaks. Haven't touched the Idol 3 since I got the Axon 7. It's crazy how a phone like the Idol 3 with a very limited user base somehow sparked enough interest for Zizo to make a case for it. Yet the Axon 7 has 5 times the user base and publicity, yet no interest from Zizo. If you start the petition I will gladly be signing it and be willing to help organize it if needed.
brian117 said:
Same here! I own the Idol 3 with the Bolt case as my backup phone in case my Axon 7 breaks. Haven't touched the Idol 3 since I got the Axon 7. It's crazy how a phone like the Idol 3 with a very limited user base somehow sparked enough interest for Zizo to make a case for it. Yet the Axon 7 has 5 times the user base and publicity, yet no interest from Zizo. If you start the petition I will gladly be signing it and be willing to help organize it if needed.
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LoL, i'll see if i can make little time to have that petition going. :highfive: :good:
@brian117
Mmmm I posted this in their Facebook and anyone who is interested, go there leave a reply... The more the merrier, so let get the bolt case for the A7 ,yeaahhh
https://www.facebook.com/story.php?story_fbid=1008393019291916&id=315942541870304
Is a start so , better than email hehehe
DrakenFX said:
@brian117
Mmmm I posted this in their Facebook and anyone who is interested, go there leave a reply... The more the merrier, so let get the bolt case for the A7 ,yeaahhh
https://www.facebook.com/story.php?story_fbid=1008393019291916&id=315942541870304
Is a start so , better than email hehehe
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@DrakenFX , the link brings me to a Page not found error. However, a little bit more news, my Facebook post just now finally got accepted by Zizo and got posted publically asking when they will make a case for the Axon 7. So like and comment on it to get their attention!
https://www.facebook.com/ZizoWireless/posts/1007590806038804
(Yes, my alias on Facebook is John Smith, it's a dummy account since I don't have a real Facebook lol)
@DrakenFX
Here's to hoping our Facebook posts help ignite a little bit more spark to Zizo. Even if it's just a little bit that's all that matters.
Welp, still nothing in regards to Zizo making a case. With the lack of communication after the monthly inquiries by email, and Facebook/Twitter, I find it to be bull**** that this company has not even acknowledged the Axon 7. They can make cases for 10 different ZTE phones, which mind you are the cheapest prepaid phones released by ZTE, but their logic to not release a line of cases for an actual highly rated, reasonably priced, high spec'd smartphone that has been put on numerous "Top 10" best smartphones of 2016/17 is the most baffling thing to me. Call me a whiner, but with the extreme lack of cases and screen protectors and overall accessories for this phone is unacceptable. I mean hell, Zizo has released full curved screen protectors for the ZTE Grand X Max 2 and the Axon 7 is not even considered.
As careful as I am with my phones (have never dropped or broken any phone I have owned), I still prefer to keep my invested device protected. And I have always looked at Zizo as the best contender for phone cases which is why I called out to them but simply got ignored and was given the typical auto generated response of "Your message has been directed to the design department". With the lack of case support for this phone I would have thought a company like Zizo would jump on the chance to start producing for the Axon 7 and be the best rated case for it. But instead people are stuck with Spigen's lowest line of case that doesn't offer anything that it's advertised to do, and Poetic's full body, yet flawed design protective case. With it's poorly designed dust flaps that do not stay inserted after you have unplugged your headphones/charger and pop right out when you try to close them back in.
Surely I am not the only one disappointed by the lack of customizable protection/accessories for this phone. Take a look at the cases Zizo offers for ZTE phones that I linked above and tell me that's not a slap in the face to release cases for prepaid phones that are $100 or less. But the Axon 7 gets nothing. Sorry for a lengthy post but I just had to vent. Hope there's more people out there that understand and can relate.
I would also like to see a Bolt case for our A7. I contacted them through email and even pointed them towards this thread and hopefully they come here and read our posts.
wolfen69 said:
I would also like to see a Bolt case for our A7. I contacted them through email and even pointed them towards this thread and hopefully they come here and read our posts.
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They said they won't be making one. Eff Zizo.
wolfen69 said:
I would also like to see a Bolt case for our A7. I contacted them through email and even pointed them towards this thread and hopefully they come here and read our posts.
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Unfortunately Zizo made an official announcement via Facebook saying they are not going to release an Axon 7 case since the Axon 7 is over a year old or close to being a year old. See attached screenshot of the post.
Still doesn't make sense to me that they waited and waited and now are giving the excuse of "the phone is too old now". Where were they when the phone first came out then? Like I said before numerous times their business strategy seems backwards so I've come to realize it and move on. Nothing we can do now will change their mind. So sending inquiries to them are of no use anymore.
brian117 said:
Unfortunately Zizo made an official announcement via Facebook saying they are not going to release an Axon 7 case since the Axon 7 is over a year old or close to being a year old. See attached screenshot of the post.
Still doesn't make sense to me that they waited and waited and now are giving the excuse of "the phone is too old now". Where were they when the phone first came out then? Like I said before numerous times their business strategy seems backwards so I've come to realize it and move on. Nothing we can do now will change their mind. So sending inquiries to them are of no use anymore.
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Yeah, it's too bad about that. They make one of the best cases money can buy.