Help, dead Z1C!! - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hi, only had it 3 days and it wont power up any more!
The battery was down to about 27%, plugged it into the wall charger and the phone just rebooted itself. After it booted back up I connected the charger again and this time the phone just turned off. The phone won't turn on any more, i just get a constant blinking red led light.
Tried a volume up + power button for a minute now nothing.
Tried pressing the little red button under the Sim, nothing.
Connected the phone to a PC and the PC makes a blip sound(found new device sound), but just keeps repeating the blip sound, like the usb cable has been unplugged and plugged back in over and over. Wanted to use the Sony companion software to do a reset.
Any other ideas or is it dead?!?
thanks

Viper888899 said:
Hi, only had it 3 days and it wont power up any more!
The battery was down to about 27%, plugged it into the wall charger and the phone just rebooted itself. After it booted back up I connected the charger again and this time the phone just turned off. The phone won't turn on any more, i just get a constant blinking red led light.
Tried a volume up + power button for a minute now nothing.
Tried pressing the little red button under the Sim, nothing.
Connected the phone to a PC and the PC makes a blip sound(found new device sound), but just keeps repeating the blip sound, like the usb cable has been unplugged and plugged back in over and over. Wanted to use the Sony companion software to do a reset.
Any other ideas or is it dead?!?
thanks
Click to expand...
Click to collapse
What did you do before it can't turn on?
Can you flash the ftf on it?
Sent from my Sony Xperia™ Z using XDA Premium

Ben Ling said:
What did you do before it can't turn on?
Can you flash the ftf on it?
Sent from my Sony Xperia™ Z using XDA Premium
Click to expand...
Click to collapse
Hi, not flashed anything as the phone was brand new. Spoke with the retailer and they swapped out the handset.
I did manage to get the device to boot up after more searching online, by holding down the power button for about 10mins and keeping it charged at the same time. The flashing red light then changed to a solid orange light, after another 10mins or so the phone booted up. But the phone was playing up after that even after a hard reset.

Viper888899 said:
Hi, not flashed anything as the phone was brand new. Spoke with the retailer and they swapped out the handset.
I did manage to get the device to boot up after more searching online, by holding down the power button for about 10mins and keeping it charged at the same time. The flashing red light then changed to a solid orange light, after another 10mins or so the phone booted up. But the phone was playing up after that even after a hard reset.
Click to expand...
Click to collapse
so for now it still can't boot up ?

Related

Bricked

Got a bootloop, figured to do a hard reset (volume up+power). Phone vibrated 3 times. Since then i have not been able to turn it on, and no led while being plugged in to PC, charger, no flash mode. It kept it plugged in a wall charger for 6 hours and still no red led. Help :crying:
- PC Companion cant recognize my phone
- tried volume up+power, connect to pc, then hold power+volume down
Note: Phone was not hot or warm during the bootloops
EDIT: Plugged phone into my computer 2 hours ago and finally a red led! Stupid wall charger -_-
fcb13 said:
Got a bootloop, figured to do a hard reset (volume up+power). Phone vibrated 3 times. Since then i have not been able to turn it on, and no led while being plugged in to PC, charger, no flash mode. It kept it plugged in a wall charger for 6 hours and still no red led. Help :crying:
- PC Companion cant recognize my phone
- tried volume up+power, connect to pc, then hold power+volume down
Note: Phone was not hot or warm during the bootloops
EDIT: Plugged phone into my computer 2 hours ago and finally a red led! Stupid wall charger -_-
Click to expand...
Click to collapse
Sucks not having a battery to pull don't it.
Step1: Don't plug to charger until your phone no screen no response
Step2: Plug it to charger for about 10min, it would be turned on automatically. Do hard reset(vibrate 4times) when it is turned on.
Step3: Open flashtool and select ftf, plug your phone to computer and press volume down simultaneously. Wait until the green led appear, It would be flashing.
Sent from my LT28i using xda premium
siuming720 said:
Step1: Don't plug to charger until your phone no screen no response
Step2: Plug it to charger for about 10min, it would be turned on automatically. Do hard reset(vibrate 4times) when it is turned on.
Step3: Open flashtool and select ftf, plug your phone to computer and press volume down simultaneously. Wait until the green led appear, It would be flashing.
Sent from my LT28i using xda premium
Click to expand...
Click to collapse
Its been 3hrs and its still the red LED ill try to hard reset.
EDIT: Just tried to hard reset, and nothing. Its plugged in and still has red LED
EDIT 2: IT WORKS ! Thanks
my phone is stuck on black screen tryingin to power off, is a reflash nessary or is there a chance it may come back after batt drain? also can i just restore from cwm if i can get into it?
justdrew said:
my phone is stuck on black screen tryingin to power off, is a reflash nessary or is there a chance it may come back after batt drain? also can i just restore from cwm if i can get into it?
Click to expand...
Click to collapse
If you can get into cwm I would think you can restore. Try it.
Sent from Rooted LT28at with ICS.
sure, you can
Sent from my LT28i using xda premium

HELP POWER + VOL UP DONT WORK. ion

I tried changing the bootscreen. Before the phone shut down, it crashed. Now the phone is just displaying backlight. Holded Power + Vol Up for 30+ Sec but the phone refuses to shut down.
The phone is not detected the computer and when plugged in, there's no charging LED indicator.
HELP!
http://forum.xda-developers.com/showthread.php?t=1849170
Sent from my Sony Xperia™ TL
Spectre51 said:
http://forum.xda-developers.com/showthread.php?t=1849170
Sent from my Sony Xperia™ TL
Click to expand...
Click to collapse
Thanks. None worked. The Power + Up does not respond at all. Tried even holding for a minute.
The screen back lighting is still on. But the LED charging indicator does not respond when USB wire is plugged in.
Any more suggestions?
lee480 said:
Thanks. None worked. The Power + Up does not respond at all. Tried even holding for a minute.
The screen back lighting is still on. But the LED charging indicator does not respond when USB wire is plugged in.
Any more suggestions?
Click to expand...
Click to collapse
Did you read through that thread? Let the phone sit till the battery dies and screen goes off. Then charge till you get the solid red led then try reflashing to stock.
Sent from my Sony Xperia™ TL
lee480 said:
I tried changing the bootscreen. Before the phone shut down, it crashed. Now the phone is just displaying backlight. Holded Power + Vol Up for 30+ Sec but the phone refuses to shut down.
The phone is not detected the computer and when plugged in, there's no charging LED indicator.
HELP!
Click to expand...
Click to collapse
See my post here: http://forum.xda-developers.com/showthread.php?t=2107869
Use it if your phone has booting problems, as this option will allow you to reflash...

How I "fixed" a "brick" on Xperia SL

Hello,
I'm a new user and this is my first post here. I felt the need to "contribute" with my somewhat of a unique case.
I bought the Xperia SL 48h ago, and managed to "brick" it. The phone just died on me during regular use, I was in astro manager at the moment of the brick, the screen gradually turned off, and the phone became unresponsive soon afterwards. It didn't react when I plugged in the charger or when I connected it to my pc, the LED was dead, power + vol up button combo was also useless, and the pc saw my device as "QHSUSB_DLOAD".
I managed to solve this issue by holding power + vol up button combination for four (4!) minutes. I didn't really have a stopwatch, but I was in the bus on road to the store to return the phone, and just thought I might give persistence and stubbornness a chance. Three bus stops later, the phone vibrates and just turns on normally, like nothing happened.
I don't know how bugs like this occur, nor do I know how to prevent them; I am going to pretend this was just a work of gremlins.
Bottom line - if power on + vol up button combo didn't work for you for a 5 second, 10 second or a 30 second time-span, hold them buttons for a couple of minutes and pray that it works. I hope this helps someone.
Best regards
Did it have enough charge?
Sent from my LT26i using xda app-developers app
Seems your phone got stuck and turned the screen off.
Holding power+volume Up forces it to shutdown without messing with the battery-removal.
So you might have been able to restart it successfully.
bluechelsea said:
Did it have enough charge?
Click to expand...
Click to collapse
The battery was at 14% at the time of power+vol up wake up. I didn't charge it though, I plugged in the charger just to see if there was a LED on, but there wasn't any LED response whatsoever.
razormc said:
Seems your phone got stuck and turned the screen off. Holding power+volume Up forces it to shutdown without messing with the battery-removal.
So you might have been able to restart it successfully.
Click to expand...
Click to collapse
That must be it. At the moment of the brick, screen gradually turned off, with darker colors becoming instantly black, and brigther colors getting a yellow tint just before everything vanished from the screen. Thing is though, the phone didn't react to the power+vol up combo right away, but two hours later and almost four minutes of holding the buttons.
One more thing that I noticed was, when the phone was connected to my pc, if I held the power+vol up, the pc would add/remove my hardware in a cycle, or at least play the sound of a device connected/disconnected. The phone still remained dead, but returned later for a miraculous wake up.
sl0e said:
...
One more thing that I noticed was, when the phone was connected to my pc, if I held the power+vol up, the pc would add/remove my hardware in a cycle, or at least play the sound of a device connected/disconnected. The phone still remained dead, but returned later for a miraculous wake up.
Click to expand...
Click to collapse
I'm not an expert, but this is probably your phone entering fastboot mode and then being disconnected due to incorrect drivers on the PC.
Glad your phone came back though. Comatose phones are terrifying, no?
razormc said:
I'm not an expert, but this is probably your phone entering fastboot mode and then being disconnected due to incorrect drivers on the PC.
Glad your phone came back though. Comatose phones are terrifying, no?
Click to expand...
Click to collapse
I'm not out of the woods yet.
Got myself a second brick, and I've been trying to work it out for the past 24+ hours. I won't post about it on this thread, I've posted here: http://forum.xda-developers.com/showpost.php?p=39847797&postcount=532 , but I will report back with any advancements on the matter.

Charging dead battery

just received my new zl. tried to turn it on to test it out, felt the vibrate but the screen is black. i suspect the battery is dead and needs a good charge. i plugged it into the charger but no lights or indication that it's charging. did the same thing by plugging it into the pc and again nothing. is this normal? do i have to wait a few hours for the battery to charge up? or do i have a lemon ?
i hope to god this is normal. returning this for a warranty will be a major hassle as it was sourced internationally.
alright, i've managed to get the notification light blinking green but nothing shows up on the screen. figured it was off and just charging, i tried to turn it on but nothing happens. so i tried i the volume up + power button trick whilst the light is blinking green and it turns solid blue, but the screen is still off. i believe i'm in fastboot mode now. when i plug it into the pc and repeat the steps, windows recognises the fastboot mode but it can't install drivers for it (i've got pc companion installed). what the hell is going on?
update. plugging it into the pc and doing a light reboot (holding the back off button for 5 secs with 1 vibration) allows the pc to briefly recognise it. it does this for a sec or 2 and disconnects it. and then it will continue doing this on a loop. is this a boot loop? i'm trying to make it so that the phone can stay connected to the pc for a few minutes, enough time for me to flash the rom using flashtool, PCC, or SUS. but because it's connecting and disconnecting, i can't do anything.
so at the moment, this is what i have figured. i'm stuck in a boot loop with a battery that is dead. anyone got any ideas?
swooc said:
update. plugging it into the pc and doing a light reboot (holding the back off button for 5 secs with 1 vibration) allows the pc to briefly recognise it. it does this for a sec or 2 and disconnects it. and then it will continue doing this on a loop. is this a boot loop? i'm trying to make it so that the phone can stay connected to the pc for a few minutes, enough time for me to flash the rom using flashtool, PCC, or SUS. but because it's connecting and disconnecting, i can't do anything.
so at the moment, this is what i have figured. i'm stuck in a boot loop with a battery that is dead. anyone got any ideas?
Click to expand...
Click to collapse
The only thing that I could think is that the phone is under warranty which Sony will able to replace it.
Sent from my C6506 using xda app-developers app

Xperia ZL weird problem

Hi All,
I recently tried to fix my older sons xperia zl, The phone would not power on, it did not show any signs of life when plugged in to a computer. Tried all the different button combos and the off button at the back of unit but still nothing.
So I opened it up and checked each component visually, did not notice anything wrong.
I decides to see what would happen if I disconnected the battery and plugged it in to just usb to the computer.
Well it showed up in device manager as a SEMC flash device, and the red notification light came on. Then it started to try to turn on without me pushing the power button, the screen gets to the sony logo and then goes black and starts again.
The next thing I tried was to flash a new rom to it, under Flashtools it automatically goes in to flash mode, found my rom and hit flash and it completed the flash. Disconnected the usb , connected the battery but nothing no power and still nothing in device manager.
Another weird thing that happens is that while the battery is disconnected and i hold the vol+ a blue notification light turns on and the phones goes into fastboot mode.
I initially thought the battery was the problem so I ordered a new one and installed it but the same thing keeps happen, anytime the battery is connected the phones does not react to and buttons, even when the usb charging cable is also connected.
I am wondering if someone has a schematic or know of a capacitor, resistor or fuse that is stopping the phone from recognizing the battery.
Any help would be greatly appreciated.

Categories

Resources