Hi Everyone.
I have a question about my used phone LG Optimus G E973. It charge very slowly. It always take about 6 hours for a full charge. If I use the phone, the charging percentage won't go up but go down slowly even if It is being charged.
Is it normal for this model?
Rexkh said:
Hi Everyone.
I have a question about my used phone LG Optimus G E973. It charge very slowly. It always take about 6 hours for a full charge. If I use the phone, the charging percentage won't go up but go down slowly even if It is being charged.
Is it normal for this model?
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Click to collapse
change the charger,.... mine too takes 6hrs on lg charger.. am using .5amp rated charger of lumia 520 .. it charges it in 2:30
I don't think because of charger. I use the same charger with my iPhone and it charge very quick.
Rexkh said:
I don't think because of charger. I use the same charger with my iPhone and it charge very quick.
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Click to collapse
its becaus of that usb cable..... try different usb cable with same charger and it charges quickly.. :good:
krishnanmailbox1 said:
its becaus of that usb cable..... try different usb cable with same charger and it charges quickly.. :good:
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I did, still slow. I guess it my phone. I just want to make sure that all phones of this model are the same or just me.
Rexkh said:
I did, still slow. I guess it my phone. I just want to make sure that all phones of this model are the same or just me.
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Click to collapse
Since the iphone has a different battery, the charger is also different.
To make sure your battery doesn't die, I suggest you use an LG charger, or at least a charger for a phone with the same amount of mAh on the battery (2100, in this case)
howaboudno said:
Since the iphone has a different battery, the charger is also different.
To make sure your battery doesn't die, I suggest you use an LG charger, or at least a charger for a phone with the same amount of mAh on the battery (2100, in this case)
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Click to collapse
I've been using LG Charger to charge my LG phone. It's already the same model. And you? Do you have the same model as mine?
Rexkh said:
I've been using LG Charger to charge my LG phone. It's already the same model. And you? Do you have the same model as mine?
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I own the E975, which is slightly different, but the specs are the same and I have not run into this problem before. So I'm guessing it's an error in either the USB-cable or the phone's battery. I'm not sure though.
howaboudno said:
I own the E975, which is slightly different, but the specs are the same and I have not run into this problem before. So I'm guessing it's an error in either the USB-cable or the phone's battery. I'm not sure though.
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Too bad. So there is something wrong with my phone. Is your main power 110V or 220V? The power in my place is 110V. Sometime I get message "Slow Charging" when I connect my phone to the charger.
Rexkh said:
Too bad. So there is something wrong with my phone. Is your main power 110V or 220V? The power in my place is 110V. Sometime I get message "Slow Charging" when I connect my phone to the charger.
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I did a little research (I googled it) and that might just the cause of your problem. Many people have said that charging on a 110v outlet is not only slower but also less efficient. To charge your phone faster with a lower voltage oulet, they recommend to buy a charger that is specially made for that voltage, but that might not be a problem since also my charger (LG charger) supports voltages from 100V up to 240V.
"In a very layman terms, voltage is what drives the real power (amperes) into your device. So the lower your voltage as per specified rating then the lower the movement of power to your device.
However, when power moves slowly into your device, it stays longer"
I hope this gives you enough information concerning your problem
Sound like I'm lucky to have a phone which can be charged slowly. How many percents you get if you charge your phone for 15 minutes?
howaboudno said:
I did a little research (I googled it) and that might just the cause of your problem. Many people have said that charging on a 110v outlet is not only slower but also less efficient. To charge your phone faster with a lower voltage oulet, they recommend to buy a charger that is specially made for that voltage, but that might not be a problem since also my charger (LG charger) supports voltages from 100V up to 240V.
"In a very layman terms, voltage is what drives the real power (amperes) into your device. So the lower your voltage as per specified rating then the lower the movement of power to your device.
However, when power moves slowly into your device, it stays longer")
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Click to collapse
I am sorry in advance, my comment is not directed at you personally, since you found this info online...
This is a complete and utter nonsense. It's not even funny, it's just dumb. First off, auto-sensing chargers will work with any AC mains within standard tolerances. 110V, 120V, 220V, 240V -- doesn't matter at all, the charger will output stabilized 5VDC, and will supply the current (Amps) up to its rated maximum. Also, saying that the voltage drives the amps is another BS. The voltage in this case doesn't change -- it stays at 5V (unless you have a crappy or defective charger, of course). Only the charging circuit in the phone determines the current that it draws from the charger.
Speaking of the OP's problem, there might be different reasons for a slow charge. All of them have already been mentioned in this thread. The easiest thing to check is to change the USB cable. Speaking from experience, I have two particular cables that consistently exhibit this issue -- it all depends on the conductors (wires) and the quality of connections. Grab another cable, and see what happens. Next step would be to change the charger for something rated higher (2A, for example). I am 99% sure either of these replacements will fix the issue. If neither of these things work, then there may be a problem with the battery, which can be replaced. The worst-case scenario is a problem with the phone itself (highly unlikely)...
kt-Froggy said:
I am sorry in advance, my comment is not directed at you personally, since you found this info online...
This is a complete and utter nonsense. It's not even funny, it's just dumb. First off, auto-sensing chargers will work with any AC mains within standard tolerances. 110V, 120V, 220V, 240V -- doesn't matter at all, the charger will output stabilized 5VDC, and will supply the current (Amps) up to its rated maximum. Also, saying that the voltage drives the amps is another BS. The voltage in this case doesn't change -- it stays at 5V (unless you have a crappy or defective charger, of course). Only the charging circuit in the phone determines the current that it draws from the charger.
Speaking of the OP's problem, there might be different reasons for a slow charge. All of them have already been mentioned in this thread. The easiest thing to check is to change the USB cable. Speaking from experience, I have two particular cables that consistently exhibit this issue -- it all depends on the conductors (wires) and the quality of connections. Grab another cable, and see what happens. Next step would be to change the charger for something rated higher (2A, for example). I am 99% sure either of these replacements will fix the issue. If neither of these things work, then there may be a problem with the battery, which can be replaced. The worst-case scenario is a problem with the phone itself (highly unlikely)...
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Guess I really shouldnt trust the internet that much, huh? Haha
But yeah that was the first thing I thought which caused the problem
Thanks for pointing out my mistakes
howaboudno said:
Guess I really shouldnt trust the internet that much, huh? Haha
But yeah that was the first thing I thought which caused the problem
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Click to collapse
Well, explanations like those you quoted could be reasonable to some extent only if you have a really bad charger (either broken/defective, or just made like crap to begin with). I am talking about properly designed and functioning chargers. I have a wonderful example of a cutting-edge engineering from China sitting in my desk drawer: it's a microUSB car charger, which has direct connections from a 12VDC socket to microUSB pins, protected by a 5Amp fuse. Oh, and a cute red LED light, of course. :silly: When something like this is used, anything can happen... If a phone survives, it could be a good advertising for a phone's manufacturer: "Our phones work no matter how hard you try to kill them!"
As I already mentioned, I think it's neither charger nor cable problem. How do I guess that? Well,
1st, I charge my iPhone with iPhone cable and "A" charger. It charge very quick so "A" charger shouldn't be a problem
2st, I charge my iPhone with iPhone cable and LG Charger. It charge very quick so LG Charger shouldn't have problem.
3rd, I charge another android phone with "A" cable and "A" charger. It charge very quick so "A" cable has no problem.
4th, I charge my LG Optimus G E973 with "A" cable with LG charger. The charge is very slow.
Therefore, I guess, none of the accessories have any problem so I think I'm the only one in the world who have this problem.
Rexkh said:
As I already mentioned, I think it's neither charger nor cable problem. How do I guess that? Well,
1st, I charge my iPhone with iPhone cable and "A" charger. It charge very quick so "A" charger shouldn't be a problem
2st, I charge my iPhone with iPhone cable and LG Charger. It charge very quick so LG Charger shouldn't have problem.
3rd, I charge another android phone with "A" cable and "A" charger. It charge very quick so "A" cable has no problem.
4th, I charge my LG Optimus G E973 with "A" cable with LG charger. The charge is very slow.
Therefore, I guess, none of the accessories have any problem so I think I'm the only one in the world who have this problem.
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Click to collapse
your phone usb port might be a defective one lol
My LG E975 used to charge frustratingly slow when I first bought (20 percent over 3 hours). Before taking it to warranty, I did test around to see what's the problem and found it was because of the cable. Some cables work better than the others though. I used the LG charger with the cable of my Sony phone -> still slow; with Asus tablet cable -> working normal (1 percent up every 1 - 1,5min).
Further testing, I used the "faulty" LG cable to charge my Asus tablet, and it worked fine. So (I guess) the USB port of the phone is just being picky on cables . Try charging with some other cables for a few minutes to see if any works for your phone.
any way to change the currents charging voltage in kernel? i have this issue with CM11 but not on stock
Related
The original Samsung charger outputs 5V---1000ma, I have an extra blackberry micro usb charger that outputs 5V---750ma.
I want to use my old blackberry charger in my office, will this different current output affect my battery long term or short term?
edlivian said:
The original Samsung charger outputs 5V---1000ma, I have an extra blackberry micro usb charger that outputs 5V---750ma.
I want to use my old blackberry charger in my office, will this different current output affect my battery long term or short term?
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Click to collapse
One of the immediate side effects will be that your phone will take a longer time to fully charge your battery.
If I helped you out in any way please thank me. Thanks.
Not sure how the blackberry chargers are. I know some of the Motorola chargers are accepted by the phone for high current charging (any charger that doesn't puts the phone in low current mode).
I charge my phone every night on my old 700mah Samsung charger and while it does take longer youd hardly notice unless you were trying to get as much charge in say an hour as possible. So as long as the phone doesn't limit it you should be good. <500mah is very noticeable.
I know it will take longer to charge. But Im not as familiar with appropriate charging output for li-ion as i am for ni-mh Sanyo eneloops for example that ideally should be charged at 220ma to maximize cell life.
edlivian said:
I know it will take longer to charge. But Im not as familiar with appropriate charging output for li-ion as i am for ni-mh Sanyo eneloops for example that ideally should be charged at 220ma to maximize cell life.
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Click to collapse
The rule still applies the less current used to charge the better the lifespan. The phone was paired with a battery with the intention of using a 1 amp charger. The phone will only allow high current charging mode if it thinks the charger is Samsung. Shorting the data pins is a way to fool it and many aftermarket chargers already do this.
With your phone on and the phone in low current mode (320 mah i believe) you will have a hard time charging the phone if anything is wake locking the phone even screen off. You will even have trouble charging and using the phone at 500mah depending on whats going on.
The phone will be eating some amount of power from the charger, the battery is not always seeing as much current as you might think. I always stick by the practice of not deep discharging it, LiION would rather be topped off then not charged (geeze remember NiCad laptop batteries.... lol). I feel this battery will be the shortest lifespan of any phone or laptop I have ever had. Just due to how much use it sees.
Charger
Any micro usb charger should work. I've had a dozen or so different gadgets that all use micro usb from Blue Tooth headsets, to speakers. I use all chargers interchangeably with one noteable exception. My wife's Nook Tablet will only charge using the provided Nook charger. Found that out the hard way.
I have also found that not all micro usb cables will provide data transfer for all phones. I'm guessing different pin-outs? For instance when I was trying to root my ET4G, I forgot my OEM cable at home so I tried to use my EVO cable. That dind't work well at all.
My old blackberry chargers seemed to work fine but I started seeing some strange jumping around of the battery while using. For instance it would all of a sudden jump up to 100% charged then if I unplugged and plugged back in it would go back to 70% or whatever. I went back to only samsung or just charging off usb. I use my pc, printer, cable box etc to charge my phone.
I charge mine with either the stock charger that came with my E4GT, or an old 700MAh charger that came with my old Samsung Rant. Occasionally I use the charger that came with my HTC Evo 4G. I really can never tell a difference. Although, like someone above said, it seems as if non-Samsung usb cables will not charge when plugged into a computer. That's how it is with the HTC cable, and I've also tried an LG usb cable and got the same results.
Sent from my SPH-D710 using XDA
BBJon said:
I have also found that not all micro usb cables will provide data transfer for all phones. I'm guessing different pin-outs? For instance when I was trying to root my ET4G, I forgot my OEM cable at home so I tried to use my EVO cable. That dind't work well at all.
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Click to collapse
Really? I rooted and always use Odin using an HTC cable...
EggosEvo said:
I charge mine with either the stock charger that came with my E4GT, or an old 700MAh charger that came with my old Samsung Rant. Occasionally I use the charger that came with my HTC Evo 4G. I really can never tell a difference. Although, like someone above said, it seems as if non-Samsung usb cables will not charge when plugged into a computer. That's how it is with the HTC cable, and I've also tried an LG usb cable and got the same results.
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I had the exclaim, the replacement to the rant and thats where my 700mah charger came from.
All of my other Micro USB cables except the one are non samsung and I use them all for charging, data and they charge while connected to pc. But none of them are from other phone manufacturers or anything. The Micro USB spec is what these phones are using there is no difference.
The difference that matters most of the time is tolerances. Its easy to end up with cables that will work well in one port but not another. The rest of the cable may also be out of spec and not work well or at all for certain purposes.
I've ruined two batteries because of non-OEM chargers on the ET4G. (Actually, ruined two, and made a third battery just render terrible performance.) I definitely don't have the problem with other devices I own, and it's definitely happened with two separate ET4G's I've owned.
So, "be very careful using alternate chargers" is all I would advise.
Sent from my SPH-D710 using xda premium
Please correct me if I'm wrong but isn't electricity the same no matter the source?
If the phone is looking to pull 1A and your charger is rated for .7A I'd be worried about the charger not the battery, which technically is a cell not a battery.
Tolerances were mentioned before and I think that is most of the problem with certain cables working fine for some people and not others. All connectors and cabling are supposed to meet the USB spec and many cheap ones don't. Also the supposed 10,000 insertion rating for micro USB is a bit optimistic imo. I replace cables after a couple months max because of loose connections.
Sent from my SPH-D710 using XDA
dberend said:
Please correct me if I'm wrong but isn't electricity the same no matter the source?
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Not really because these chargers are doing AC to DC conversion and voltage regulation is a huge factor in its job. With a bad charger design not only can charging be affected, possibly even hurt the battery. Since the phone will consumer charger power to run while on the charger the phone can become unstable. Not talking a defective charger, just bad and cheap designs.
dberend said:
If the phone is looking to pull 1A and your charger is rated for .7A I'd be worried about the charger not the battery, which technically is a cell not a battery
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I think about that alot actually. Coming from PC power supplies you never want to overload the unit. But I know for a fact I have devices that demand more from chargers than can be given, and do not have the low current and high current modes like this phone.
I am no electrical engineer and am only familiar with AC to DC and DC to AC circuits and various voltage regulation techiniques. But it is possible to current limit as well right? You design a half amp charger, with the data pin short to put the Samsung into high current. You limit the current to 500 mah but over build the components just a little to increase lifespan.
Anyways, I bought a 2.1 Amp RCA wall charger from walmart last night on a wim. 9 bucks, might come in handy when i get a tablet. Has a 1 Amp side and a 2.1 Amp thats shared with the 1 Amp. Phone didn't show any ill will to it and I had my Schosche GoBatt on the 1 amp end. If the phones drawing too much current could be bad in the long run but its working so far. Charged at the normal speed of the stock charger.
RainMotorsports said:
Not really because these chargers are doing AC to DC conversion and voltage regulation is a huge factor in its job. With a bad charger design not only can charging be affected, possibly even hurt the battery. Since the phone will consumer charger power to run while on the charger the phone can become unstable. Not talking a defective charger, just bad and cheap designs.
Click to expand...
Click to collapse
I agree with you on bad and cheap designs. How many tv's and other electronics have been rendered useless by a few substandard capacitors that saved the manufacturer $.02 per unit?
I try not to use any charger that doesn't have HTC, Samsung, etc on the label. I figure if they were willing to back it warranty wise for the original device it should put out clean enough power.
I'm far from being engineer but I do quite a bit of hardware hacking and learned a little bit about electronics when I was at Ft Gordon. So I'm not completely lost around a multimeter
I would imagine that there is some protection built into the charging circuit of the phone itself. How effective or what kind of tolerance Idk suppose I could look for datasheets if anybody really cares.
Sent from my SPH-D710 using XDA
When I plug in my power adapter to charge the tablet more often now I get the Slow Charging notification that says battery is charging slowly due to low electric current of TA/USB connection. Any one else seeing this? I am using the stock charger supplied with the tablet. I have tried this on several AC outlets in several different locations. It does not seen to affect the ability to charge the tablet it just charges it a little slower.
MarkLI88 said:
When I plug in my power adapter to charge the tablet more often now I get the Slow Charging notification that says battery is charging slowly due to low electric current of TA/USB connection. Any one else seeing this? I am using the stock charger supplied with the tablet. I have tried this on several AC outlets in several different locations. It does not seen to affect the ability to charge the tablet it just charges it a little slower.
Click to expand...
Click to collapse
i havent experienced this message except for when i connect the tablet to the pc where the electric current is indeed low
katsika said:
i havent experienced this message except for when i connect the tablet to the pc where the electric current is indeed low
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Click to collapse
Thanks for the reply. I am starting to think my power adapter is not putting out the correct current it should be. I will try using a different 2A charger and see how it goes.
MarkLI88 said:
Thanks for the reply. I am starting to think my power adapter is not putting out the correct current it should be. I will try using a different 2A charger and see how it goes.
Click to expand...
Click to collapse
You might also try a different cord!
You may try to install "battery monitor widget", it will tell you charging in USB mode or AC mode.
I also find the stock LG charger slow charging, the widget shows I'm only charging at around 1100mA max. While the charger itself label said Output 1.8A max. I can't reach this level yet.
If I charge with a stock nexus 7 charger (which is 2A rated), it'll get worse...just reach around 800mA max.
I'm still not sure what's wrong with the charger or the tablet itself...
I can say that the cable that came with the gpad does charge faster than a thinner cable I had. Both were tested plugged into the stock LG charger.
Sent from my LG-V500 using XDA Premium HD app
When I pulled my g pad out of the box and saw the stock charger was below 2A I put it back in the box. I charge my tablet with the 2A charger that my note 2 uses.
I've seen this problem intermittently with the stock LG charger and today it seems to have become a permanent fault. Swapping to my Note 3 charger things are back to normal once more. Swapping back and forth repeatedly the LG charger triggers the warning and the Note charger is fine. It looks like the LG charger is a bit rubbish. I'll press for a warranty replacement.
I have noticed mine recharges really slowly as well. Using the stock charger, and the battery app previously mentioned, it gives me about 1.1A from the stock charger. Using my Vita charger rated at 1.5A I get about 1.4 into the G Pad. It seems their charger just stinks.
I sent them a support query to see if they will replace it without hassle, if they want me to send it back I'll just buy something else instead.
Edit: Heard back from LG, they want me to send the whole thing back to them or return it to Newegg. Not sure why they won't just ship me a replacement charger, it would be much cheaper for them in the long run.
tdodd said:
I've seen this problem intermittently with the stock LG charger and today it seems to have become a permanent fault. Swapping to my Note 3 charger things are back to normal once more. Swapping back and forth repeatedly the LG charger triggers the warning and the Note charger is fine. It looks like the LG charger is a bit rubbish. I'll press for a warranty replacement.
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Click to collapse
Further investigation revealed the original cable to be at fault, as it would not make a data connection with either of my laptops. Another cable from my old Galaxy Note worked perfectly. Even so there is still a question mark about the charger as well. Today I spoke to an LG support rep who promised to send a new charger and cable. They should arrive within five working days. I had read of mixed opinions on LG's support, but so far it all seems encouraging.
I ordered the 4gb ram version of Zenfone 2 and it only comes with the "Boostmaster" quick charger that outputs 9v and 2A.
Also, I saw pictures where the visible part of the battery in the phone says "+9v 2A" on it.
I want to know is it safe to use a regular 5v USB charger to charge this phone if I do not want to use the quick charger?
I am not sure since I read through some websites and I am concerned about these quotes:
Too low voltage may do damage. Slightly too low may work AOK or at
reduced current. Too low may damage equipment but not usually. Too low
may damage charger but not usually.
Click to expand...
Click to collapse
If the voltage is too low, you'll get either nothing, or odd / failure
behavior when the power draw on the system gets high.
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Click to collapse
I'd be more worried about the undervoltage. It may put a strain on the
voltage regulator in your laptop and may also put a strain on your
battery
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Click to collapse
So I want to know does the zenfone 2 has a special battery that allows lower voltage? Is its battery really a 9v battery?
I use a 5V charger, but the 2GB Zen has a 5.2V charger. There's nothing wrong with using weaker plugs, though the charge time is roughly 3-4hrs with the one I use.
"I'd Totally Hug You, If That Was Something I Did"
I took the back off and the battery the, it says 5.2 v and 9v on it for input so I guess you can use either one on it
oh, I didn't know it says that on battery, I didn't receive my phone yet, but all the pictures I 've seen on reviews and when I googled the image, all I see on the battery is "Input +9v 2A, 18W"
does the US version have the extra 5.2v printed on the battery?
VietnamTom said:
oh, I didn't know it says that on battery, I didn't receive my phone yet, but all the pictures I 've seen on reviews and when I googled the image, all I see on the battery is "Input +9v 2A, 18W"
does the US version have the extra 5.2v printed on the battery?
Click to expand...
Click to collapse
Yes. My 4GB model has both on it.
I've used a non QC charger on it and it worked fine. I mainly have QC's now so I use those when my phone doesn't have qi support. It chargers fine with the following Quick Charge 2.0 chargers: Aukey 10000mah battery pack, Asus boost master, Motorola Turbo, Incipio car charger, Power Partners 30w. I haven't had any issues charging it yet but it does get warm (battery hits 119 °F) using the Asus charger and cable.
Ive used multiple charging blocks that have 1 Amp and each time the charging stops at 77% and stays there overnight. This is kind of dumb I think. Anyone else having this issue when not using the stock charging block? Hmm it actually seems that this is happening on my cords that are 6 feet in length. The short cords are working fine
downshift00 said:
Ive used multiple charging blocks that have 1 Amp and each time the charging stops at 77% and stays there overnight. This is kind of dumb I think. Anyone else having this issue when not using the stock charging block? Hmm it actually seems that this is happening on my cords that are 6 feet in length. The short cords are working fine
Click to expand...
Click to collapse
Had issues with long cords before, mostly they would take ages to charge.
I'm using the stock Samsung Note 3/4 charger with no issue and the samsung cable.
It's easier to use than to unpack and find an Aussie adaptor for the ASUS charger....
Please see the following ASUS support page: "Introduction to quick charge"
http://www.asus.com/us/support/Sear...5-480F-AADA-FE49EDD81C01/?keyword=boostmaster
Sincerely,
ASUS_USA
VietnamTom said:
I ordered the 4gb ram version of Zenfone 2 and it only comes with the "Boostmaster" quick charger that outputs 9v and 2A.
Also, I saw pictures where the visible part of the battery in the phone says "+9v 2A" on it.
I want to know is it safe to use a regular 5v USB charger to charge this phone if I do not want to use the quick charger?
I am not sure since I read through some websites and I am concerned about these quotes:
So I want to know does the zenfone 2 has a special battery that allows lower voltage? Is its battery really a 9v battery?
Click to expand...
Click to collapse
I've charged on other charger when I grabbed the wrong one, but it won't do a full charge. I can only get about 75% on standard charger. Plug in the fast charger and it charges right up.
it should be fairly okay else it wouldn't be safe to plug this device into sa normal USB port (5v)
Just wondering if it is safe to charge my G4 using a 2.1A charger? I recently had an issue with mine, like many others have had, whereas it randomly powered off and would not turn back on / charge.
Long story short, I had to send it off for repair and they replaced the motherboard and screening. It's virtually a new unit now.
Now, I know this was probably not the cause, but I used to charge the phone now and again using a 2.1A travel charger I have.
Is it safe to do so?
Thanks in advance.
www.spreadly.me
Yes, you can.
In fact, I am using the factory Samsung Galaxy S6 charger ( EP-TA20 ) since a few months and did not notice any issue and it charges faster than the LG one.
The Samsung charger is rated 2.0A, 5V or 1.67A, 9V
The battery may get bit warmer (if you use the phone), but not to an alarming level.
Assuming you mean a 2.1 amp charger, it shouldn't be a problem. The phone controls the amount of current and power that goes in, so, as long as it's a phone charger, it shouldn't be a problem.
raynan said:
Assuming you mean a 2.1 amp charger, it shouldn't be a problem. The phone controls the amount of current and power that goes in, so, as long as it's a phone charger, it shouldn't be a problem.
Click to expand...
Click to collapse
Oops sorry. Yes, I meant 2.1A
www.spreadly.me
Just because you buy a PC with 1.2kw power supply, doesn't always mean it draws 1.2kw all the time. It only draws what it needs. Phone is a mini PC, it acts pretty similar. You should be fine. I've been using QC 2.0 charger for a long time and didn't have any issues. It provides up to 2.4A, don't worry
Hi, I brought a Nokia 6, for my 11 year old son about a month ago.
It was fine until about 4 days ago, when fast charging stopped working, and it only charges very slowly. If the phone is switched off, then it charges at a rate of about 4% per hour, so an overnight charge will charge the battery from empty to about 35%. If the phone is booted but otherwise idle, then the charger will just about keep up with power consumption and the battery percentage does not increase or decrease.
I have tried multiple chargers, cables and power banks. It makes no difference. The fact that I get slow charging when the phone is off suggests that the culprit is unlikely to be a battery draining app.
There is a suspicion of hardware damage, as my son may have pulled the charging cable out, or pushed it in too hard, bent it sideways or the like, though the set of symptoms is odd for a hardware issue, and feels more like software, and in any case the USB type C connector is normally very robust.
The phone is running the latest stock firmware from Nokia. It is not rooted unlocked or the like.
Has anyone seen anything similar? Can you suggest what I can do to investigate the problem further?
Did any of those support Qualcomm quick charge 3 or 4? Try installing Ampere on his phone and check the current from a fast charger with a good USB C cable. If it shows something in the neighborhood of 1500mA to 2300mA this is a software problem. Otherwise this is a hardware problem from somewhere along the circuit. At best all cables you tested are bad. At worst your phone needs a repair.
ap4ss3rby said:
Did any of those support Qualcomm quick charge 3 or 4? Try installing Ampere on his phone and check the current from a fast charger with a good USB C cable. If it shows something in the neighborhood of 1500mA to 2300mA this is a software problem. Otherwise this is a hardware problem from somewhere along the circuit. At best all cables you tested are bad. At worst your phone needs a repair.
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Thanks.
I don't think any of the charges I used support Qualcomm quick charge, is it worth buying one on amazon prime to check?
I will install Ampere and report back.
chrestomanci said:
Thanks.
I don't think any of the charges I used support Qualcomm quick charge, is it worth buying one on amazon prime to check?
I will install Ampere and report back.
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Click to collapse
If you are the type to charge your phone overnight I don't think you need it unless you forgot. Running with a 50-70
Battery is better than having a dead battery, so it is worth it for the safety of mind.
My Nokia charger seems to support it out of the box. It has [email protected], [email protected] and [email protected] Depending on where you got it yours could very well be similar to mine.
ap4ss3rby said:
Did any of those support Qualcomm quick charge 3 or 4? Try installing Ampere on his phone and check the current from a fast charger with a good USB C cable. If it shows something in the neighborhood of 1500mA to 2300mA this is a software problem. Otherwise this is a hardware problem from somewhere along the circuit. At best all cables you tested are bad. At worst your phone needs a repair.
Click to expand...
Click to collapse
I installed Ampere, and it is reporting charge rates of 150 to 450 mA using a generic charger and cable, that works fine with my OnePlus phone. I will have to find the original Nokia charger to be sure, but it does look like some sort of hardware issue.
Thanks.
chrestomanci said:
I installed Ampere, and it is reporting charge rates of 150 to 450 mA using a generic charger and cable, that works fine with my OnePlus phone. I will have to find the original Nokia charger to be sure, but it does look like some sort of hardware issue.
Thanks.
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Yeah I noticed the phone is picky about what charges it and what doesn't, probably the phone playing it safe with keeping the lithium in good condition.
ap4ss3rby said:
Yeah I noticed the phone is picky about what charges it and what doesn't, probably the phone playing it safe with keeping the lithium in good condition.
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Interesting. I have charged my TA-1068 on all types of chargers. All have worked within an average amount of time. I wonder if different models are more or less picky. To me, it sounds as if the charging port might be damaged. Kids tend to be tough on equipment.
BoloMKXXVIII said:
Interesting. I have charged my TA-1068 on all types of chargers. All have worked within an average amount of time. I wonder if different models are more or less picky. To me, it sounds as if the charging port might be damaged. Kids tend to be tough on equipment.
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True, the phone itself might be one or two steps from being a brick with a decent smartphone inside but ports are not always invincible.
Quick update: I took the phone back to the store, and the store decided that it was probably a defect in the phone (not user damage) so they have sent it to Nokia for warranty work. With luck I should get it back repaired in a week or so.
I will post again to report the outcome.
I too noticed this traveling
ap4ss3rby said:
Yeah I noticed the phone is picky about what charges it and what doesn't, probably the phone playing it safe with keeping the lithium in good condition.
Click to expand...
Click to collapse
If i use the OE charger its fine but once i tired to use the USB port on my car stereo or cig lighter USB adapter it actually drained the battery and it wouldnt prompt a USB charging curtain notification but it would show the lighting bolt/battery icon. Or the notification curtain would display the last thing i used USB for like moving pictures instead of every other phone ive ever owned which would default to USB charging