My nexus 7 is unlocked and rooted etc. I have insurance on it in case of screen damage. If I did drop it and it was damaged would insurance still cover it even though its rooted? I wouldn't see why not but thought I would check.
razormccabe said:
My nexus 7 is unlocked and rooted etc. I have insurance on it in case of screen damage. If I did drop it and it was damaged would insurance still cover it even though its rooted? I wouldn't see why not but thought I would check.
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Normally the disclaimer said "Warranty is void if you unlock your device", but it's only in case of the problem is caused by the fact of unlocking/rooting the device. In fact they just cover their back ^^.
Your OS cannot break physically your screen (Fortunately ^^). Some people got their devices replaced on custom ROMed devices by Asus. If you want to RMA your device, if your device still running a bit, and to be sure, factory reset and relock your bootloader before sending it.
Sincerely
Cheers, can I unroot and relock all via windows? As in, if the device couldn't be used at all?
razormccabe said:
Cheers, can I unroot and relock all via windows? As in, if the device couldn't be used at all?
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Yes, you can unroot and relock bootloader all via Windows. You just restore with factory image, and type in fastboot
Code:
fastboot oem lock
If the device is unusable, i mean nothing showing on the screen, i think Asus will not search for unlocking.
A long time ago, i was playing with my San Diego, and bricked it (When i tried to play with the locked bootloader and flash some suckastuff from me) and they accepted it on RMA, fortunately ^^
Related
Curious.....and I didn't see a thread about why some folks do so
none. its the same thing, just have it relocked when u send it in for warranty purposes + on stock
Like zephiK said: none. There is absolutely zero benefit to relocking the bootloader. On the contrary, there are many disadvantages:
if you ever have to unlock again, it will wipe your data
you cannot use most fastboot commands, which means that, unless you have root, you cannot flash radios, ROMs, backup your data, etc...
People relock their bootloader because, in my opinion, they are not very knowledgeable about how Nexus devices work, and have it in their head that, to be fully stock and receive/install OTA updates, you need to have a locked bootloader. Certainly not the case.
There was a guy on here who wanted to return his phone back to stock for warranty. His USB was broken. He could return everything to stock through the phone, except for locking the bootloader. If it was already locked, the problem wouldn't be there...
Not a good enough reason for me, but it could be a factor in your decision...
danger-rat said:
There was a guy on here who wanted to return his phone back to stock for warranty. His USB was broken. He could return everything to stock through the phone, except for locking the bootloader. If it was already locked, the problem wouldn't be there...
Not a good enough reason for me, but it could be a factor in your decision...
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Well in order to change anything he had to unlock the bootloader so...
danger-rat said:
There was a guy on here who wanted to return his phone back to stock for warranty. His USB was broken. He could return everything to stock through the phone, except for locking the bootloader. If it was already locked, the problem wouldn't be there...
Not a good enough reason for me, but it could be a factor in your decision...
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I still don't know if I believe that Samsung will not honor the warranty because the bootloader is unlocked, particularly on a device with a re-lockable bootloader.
As we know, HTC honored the warranty on the Nexus One, even though with an unlocked bootloader.
efrant said:
I still don't know if I believe that Samsung will not honor the warranty because the bootloader is unlocked, particularly on a device with a re-lockable bootloader.
As we know, HTC honored the warranty on the Nexus One, even though with an unlocked bootloader.
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it's not so much the OEM, its more of the carrier.
vzw will not honor anything if the bootloader is unlocked.
Like I said, it's not a factor for me. I unlocked with about 10 minutes of my first full charge, and don't see any value switching back. Everyone is different though, so I thought I would just share this detail, no matter how trivial...
martonikaj said:
Well in order to change anything he had to unlock the bootloader so...
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Not really. You can flash a stock ROM and via ROM Manager - you just can't lock the bootloader...
Ok so my handset has the screen flicker issue. I ofc want to return it to see if I can get a handset without the issue, however I unlocked the bootloader. I realise this voids my warranty but with my old Desire I could pretty much return it to stock. With the new unlocking system when you relock the phone it literally says "RELOCKED" at the top of the bootloader screen. Does anyone know of a way to restore the bootloader so that it will read "LOCKED".
I realise this is my own fault but I cannot help but feel cheated if the phone has an issue that I didn't cause and now I cannot return it. It is on t-mobile if that helps anyones suggestions.
Perilion said:
Ok so my handset has the screen flicker issue. I ofc want to return it to see if I can get a handset without the issue, however I unlocked the bootloader. I realise this voids my warranty but with my old Desire I could pretty much return it to stock. With the new unlocking system when you relock the phone it literally says "RELOCKED" at the top of the bootloader screen. Does anyone know of a way to restore the bootloader so that it will read "LOCKED".
I realise this is my own fault but I cannot help but feel cheated if the phone has an issue that I didn't cause and now I cannot return it. It is on t-mobile if that helps anyones suggestions.
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Since Screen flickering is a hardware problem, you should be fine with warranty, because warranty is only void if software is causing a problem.
You can relock bootloader with fastboot command: fastboot oem lock
But its not like the real HTC Lock.
I hope that helped.
Hi guys, i have a question, i want to return my phone for warranty and i've read this thread that if your bootloader is showing 'relocked' you cannot return the device for warranty.
I am here to ask if there is a way to make the bootloader show 'locked' bootloader instead of 'relocked'?
it would be GREATLY appreciated if you could help me. thanks!
for those who want to relock their bootloader can follow the instructions here
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
ckpv5 said:
There is no way to do that ATM.
If the problem is the hardware issue, HTC should honor the warranty.
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actually i'm looking to sell the phone, the phone have no issues whatsoever, but if the person i sell to wants to claim warranty, it may be an issue.
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
rayford85 said:
Not possible. When you got your unlock bin from HTC, it logged the device info. There gonna know right away it was tampered with.
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so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
zincsnow said:
so that means there is no option to claim warranty unless i pay for the 'fines' or charges that incur to repair my device?
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Correct. From what I've read, unlocking voids the warranty instantly (even tho htcdev says it "could" void your warranty) So any repairs are gonna cost you.
Sent from my HTC One X using xda premium
I saw this
kfasheldon said:
OK.. while trying to re-flash my phone after messing up, I tried to re-lock (fastboot oem lock) and it put up 3 messages, 1 succeed, 2 failed, on reboot of phone it read locked.
Yes!! Locked not re-locked ! I forgot I had not flashed stock recovery ! So triued to unlock, it worked but I could not flash stock recovery, failed, but I could re-lock with same LOCKED message, if I then went from HBoot to Fastboot I got a new menu SECURITY .. bellow locked a message SECURITY WARNING, if I select SECURITY menu then I get a new screen , KEYCARD failed, and reboots.
Anyway the LOCKED was enough to get the phone swapped as its two weeks old, any way after charging and attempting RUU again it locked on black HTC screen most times it booted.
Still maybe this menu holds a key to S-OFF, and maybe the relock failing can be replicated, it seems to have sent only 1 of 3 parts if the file across, so if you phone is bricked maybe you can give it a shot for htc service cover by part re-locking in some way.
http://dl.dropbox.com/u/7526938/IMAG0439.jpg
http://dl.dropbox.com/u/7526938/IMAG0384.jpg
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and was hoping we could make some headway on it.
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
kylec said:
I noticed you are on Vodafone Australia.
I spoke to multiple stores and service reps and each of them said the same thing, that merely unlocking the bootloader will not void your warranty with them assuming a hardware fault. They even allowing discussion of bootloader unlocking in their community forum.
They did say however that flashing custom roms and rooting will void your warranty as per usual and any damage caused as a result of overclocking or messing with voltages etc is not covered.
I don't know if that is any help, but they seem pretty good about it so long as you didnt cause any actual damage yourself
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Unfortunately I bought it outright from All phones. Don't think they'll accept it. but never mind anymore, I sold my HTC one x. I put up a *phone has boot loader unlocked* note on the ad
Sent from my Samsung Galaxy S3
Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
Tux2609 said:
Hey guys!
Ok, here's the case, I'm having troubles with my HOX, probably it's lcd or motherboard, the phone's screen won't wake up most of the time, and you can feel vibration while touching the screen which means it's working and you just can't see it.
I'm preparing the phone to send it back to warranty, flashing back the stock recovery, relocking the bootloader and flashing original firmware (downloading as we speak). The thing is, I'm quite worried the warranty will be void due the re-locked status in the bootloader and I'm wondering is it possible to get it to say locked again or is it possible to somehow intentionally brick the phone so they can't even get to see it was rooted and unlocked?
Any suggestion will be highly appriciated
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I don't think it's possible to make it appear locked again. But when my HOX died I just handed it back in.
Nothing helpful but just sharing my experience.
Sent from my HTC One using Tapatalk 4
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
*elmo* said:
My colleague had problem with screen - with wake up. And when service saw relocked they told that it's related to the unlocked bootlader and installation of other software.... Warranty not void....
Sent from HOX with ARHD 31.x
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I've had numberous e-mails with HTC staff via htc.com and they told me that they warranty is NOT void by unlocking the bootloader or flashing a custom rom. it IS void if you do something wrong and brick the device.
Although, If I were you i'd still return to stock.
I unlocked my bootloader several months ago, but now my SIM card readers (both of them) have gone out. I have no idea how, no water damage or anything like that has happened. They just stopped working. So I went complete stock firmware, locked bootloader, everything but I am still unable to take OTA updates like a new phone would be able to. I think this is because they banned my device from OTAs which I believe they do if you have messed with the device. I need to RMA my device so my question is would it be better to say that I didn't tamper with the device and run the risk of them finding out I did, which is pretty likely seeing as how my device has been banned from OTA updates, or tell them that I did unlock it and all of that but that I have relocked it and I am back to stock? If any of you have had a similar issue how did ASUS handle that? Thanks!
E3AANG11E3 said:
I unlocked my bootloader several months ago, but now my SIM card readers (both of them) have gone out. I have no idea how, no water damage or anything like that has happened. They just stopped working. So I went complete stock firmware, locked bootloader, and all of that but that I have relocked it.
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How to you relock bootloader?
mr_gourav2000 said:
How to you relock bootloader?
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Since I am a new user I cannot post links. But Google "Zenfone 2 bootloader unlock" and I followed the instructions of Grekky's Blog.
there is no such thing as relocking the bootloader. only thing you can do it flash the stock image to make it look stock (since an unlocked bootloader has a white splash screen) but im sure asus knows of this and will still check and see that the bootloader is indeed unlocked and not warranty it.
This is just something we all accepted as a consequence of unlocking our bootloaders. hell i have a screen thats getting worse and worse with a yellow/brownish line coming from the top of the phone, but alas i have an unlocked phone too.
You can replace the white splash screen by flashing a black splash screen image to try and cover up unlocking your bootloader. http://forum.xda-developers.com/zenfone2/themes-apps/551-black-white-splashscreen-twrp-flash-t3141945 . If the reseller has no clue about custom recoveries and trying to flash a rom you'll be safe.
They fixed it, no questions asked. And yes, I was able to relock the bootloader.