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Hi all,
I searched the forums for this topic and haven't been able to find anything that addessess this exactly...
I have a rooted SGS2 with Whitehawkx's rom installed. I have been using it for over a week now and noticed that even if wifi calling is enabled, I often get an "unable to connect" error, then when I actually get the Wifi calling to work, the call quality is really bad.
Has anyone else experienced this? If so is there any kind of fix or work-around?
Thanks!
Madi
Are you using the sim card that came with the device? That could be the problem.
Sent from my SGH-T989
I got a new SIM card when I bought the phone. It does "work" meaning I can usually get wifi calling enabled after a few tries, although not always.
When I call comes in the wifi calling icon goes from blue to green, like it's supposed too, but the calls sounds like the person on the other end has a very bad stutter, so I miss half the conversation...
Madi
In that case I don't know what could be causing that problem. IM currently running juggernaut 4.0 with the new modem and wifi calling is working perfectly. I hope someone can help!
Sent from my SGH-T989
How is the quality of your internet connection?
Sometimes poor internet or local isp might be the problem.
Try running speedtest.net test and report
Sent from my SGH-T989 using XDA App
I am getting 5424 kbps download and 356 kbps upload...
Call quality on Wifi calling could be because of ANYTHING , network related, it is a VOIP based service.
The things that could be causing it,
Internet Connection (not just speed but packet loss)
Router (the type of router , including firewall, and stateful packet inspection, UPNP)
Wireless Access Point, try changing the channel on your AP
and many more things , related to network traffic ..
My call quality bounces from great to crappy depending on what is going on, on my network.
Hi thanks for the info. Tried connecting to a different router, was using my new Cisco, Burr had better quality when connected to my old Belkin. It's stool not great but it's better.
Thanks
Sent from my SGH-T989 using XDA App
just wanted to bump this thread as I am having the same problems stated in the OP.
Info in sig. got a new sim card from tmobile today. got home, connected to wifi calling, worked for about an hour with choppy quality then disconnected. tried connecting again later on and keep getting the "Error REG99 Unable To Connect" message
Tmobile support forums say this is a known issue with the SGS2 but am just wondering if others are experiencing the issue and weather its rom related or the service is down altogether.
i also tried flashing different kernel just in case (faux to darkside) but no results
anybody insight or suggestion are appreciated
will also try flashing Blaze LB7 radio
I have an unrooted Galaxy S4 Spark. I always connect, but the voice is totally unuseable.
It's not my network. I can run video calls on Skype while downloading large files at the same time.
I don't think Sprint has their heart in Wi-Fi calling. I also suspect they have allocated VERY LITTLE bandwidth to support it.
Anyone have an issue with their phone randomly dropping Wifi/Cell connections? Sometimes it doesn't happen for a day or two sometimes it happens 3 times in 5 minutes.
Starting to think my phone is defective...
If you are on a custom rom try going back to stock and see if it's the same. If stock try to update profile
Sent from my t0ltespr
epicnoob66 said:
If you are on a custom rom try going back to stock and see if it's the same. If stock try to update profile
Sent from my t0ltespr
Click to expand...
Click to collapse
I've tried that and it's still dropping... Would PRL/Profile also effect my Wifi connection? All data connections drop.
chunology said:
I've tried that and it's still dropping... Would PRL/Profile also effect my Wifi connection? All data connections drop.
Click to expand...
Click to collapse
I'm having the same issue with Wifi. It'll still show as being "connected", but there won't be any data coming through. I'll have to toggle Wifi on/off to get it back. Sometimes it'll work for a couple of hours before having the data issue again, sometimes less than a minute.
I'm on stock, rooted.
Turn off the connections optimizer :banghead:
Sent from my SPH-L900 using xda premium
fatboypup said:
Turn off the connections optimizer :banghead:
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Connections optimizer has been turned off AND frozen using TiB from day one. So that's obviously not it.
fatboypup said:
Turn off the connections optimizer :banghead:
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
enormous said:
Connections optimizer has been turned off AND frozen using TiB from day one. So that's obviously not it.
Click to expand...
Click to collapse
Connections optimizer is off for me too - My phone shows a clear signal disconnect and reconnect (The wifi bars/3g symbol disappears completely) during this time all data connections fails - including texts. This is happening when I'm staying in one area so it couldn't be a tower reconnection issue.
I'm going to try taking my phone into a sprint store today to see what they say.
chunology said:
Connections optimizer is off for me too - My phone shows a clear signal disconnect and reconnect (The wifi bars/3g symbol disappears completely) during this time all data connections fails - including texts. This is happening when I'm staying in one area so it couldn't be a tower reconnection issue.
I'm going to try taking my phone into a sprint store today to see what they say.
Click to expand...
Click to collapse
Ah, it sounds like our issues may be different then. My issue is solely with Wi-Fi (haven't noticed issues with 3G). When it happens for me the Wi-Fi icon in the status bar doesn't change, I just can't connect to anything.
Sent from my SPH-L900 using Tapatalk 2
enormous said:
Ah, it sounds like our issues may be different then. My issue is solely with Wi-Fi (haven't noticed issues with 3G). When it happens for me the Wi-Fi icon in the status bar doesn't change, I just can't connect to anything.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Yup, same here. Seems like the 3G radio does the same thing, but not necessarily at the same time as the WIFI. At first I thought is was only the WIFI too, but 3G is affected, though not to as severe a degree. My WIFI was actually disconnecting and failing to reconnect. Turning off connection manager made no difference. I did however notice that the WIFI at my work (WEP encryption) never seemed to do this (at least I didn't notice), so I changed my home network WPA to WEP and sure enough, it stays connected. Was still failing to load occasionally, so I went even further and changed the router to a single channel rather than "Auto" and set it to "N Only" (due to having a similar problem with a laptop I used to have, with a similar solution). Problem fixed. I'm using an Amped R10000 just FYI, not sure if it matters. Very annoying, and given the number of occurances being sufficient to start a thread, I'm assuming this is a common issue and will hopefully be fixed by a firmware update. In the meantime, we should probably all start calling Sprint daily and complaining. Maybe they're not even aware of it. Probably not enough of these phones in circulation yet for them to worry about it.
Mine will do this from time to time. Stock not rooted. I will have full 3g bars and full wifi bars and my data will just hang. If I turn off wifi everything works again. Some times when I load a game that has to connect to Facebook to play against friends I have to close the app/game, remove it from memory and reload it to get the data to work. Same thing for Pandora. It will load a song to 2% and hang until I stop wifi or reboot the phone. It's not an everyday thing but some days are worse then others.
Sent from my SPH-L900 using XDA Premium HD app
"Good to see" from the perspective I thought it was just me. Things described by others happening to me as well. Personally, I find I like the wifi/3g auto connectivity feature - when it works. Got my SGNII on Thurs last week, and connected to wifi at work on Friday no issues. This morning, the Note picked up my work wifi without a hitch.
At home, over the weekend, I was getting spotty connection, sometimes no connection to my wifi. (Disclaimer - I have my main wifi @ N/5ghz. An access point was added with wireless G via an old Netgear router-turned-AP.) After several attempts of moving the AP from one cat6 jack to another, I finally moved it to my main level. Oddly enough, so far, so good. Certainly possible the router's radio is pooping out.
What I notice happen with connection issues though seem related to the Note seeing my wireless G, trying to connect, but unable to do so until/unless I reboot my phone. After moving to the new location/jack, everything seems to work OK now (knock on wood).
Having said that... I also think the 3g radio (HW or SW?) is a bit wonky, as my old HTC Hero seemed to have more bars at home, IIRC. Whatever it is, just seems a bit lacking, IMHO.
Sprint is updating to LTE in many markets ive noticed my 3G drops says preparing networks and reestablishes the connection to 3G. I live in Fort Wayne and issue the permits for the tower co-locates and they are close to going live with LTE here so I know thats my problem. I can live with the flakiness for a few more days. I have not had issues with WIFI drops at home.
Sent from my SPH-L900 using xda app-developers app
The same thing has been happening to me here on Long Island. 3g drops and reconnects. Sometimes it doesn't and a reboot fixes it. I also notice after the disconnect and reconnect it states my PRL is unknown. I have done a PRL update many times, a Profile Update, a RTN reset, and a factory reset. This happens on the stock rom and any custom ROM. It's driving me insane!
hmm maybe mobile settings?
Ive found LTE/CDMA setting to be not so good.
Its providing me eHRPD signal which is stop and go web browsing is murder.
CDMA only setting is providing Rev A signal fast web browsing
Sigh, so it seems as if you guys are losing wifi/3g....is it affecting voice radios or LOS/dropped calls?
sledgie said:
Sigh, so it seems as if you guys are losing wifi/3g....is it affecting voice radios or LOS/dropped calls?
Click to expand...
Click to collapse
I haven't been on the phone when it's happened so I couldn't tell you - Nothing like the LOS on the E4GT. When the data connection does cut out it immediately reconnects. Doesn't really impair the functionality of the phone but it happens enough to be annoying. With a 300$ price tag I expect my device to be without defect.
sling said:
hmm maybe mobile settings?
Ive found LTE/CDMA setting to be not so good.
Its providing me eHRPD signal which is stop and go web browsing is murder.
CDMA only setting is providing Rev A signal fast web browsing
Click to expand...
Click to collapse
This ^, I have been having lots of problems with the Note 2 and connectivity. Especially with my airvana. Changing from LTE/CDMA to CDMA fixed all my problems including the random drop/reconnects with WiFi.
sledgie said:
Sigh, so it seems as if you guys are losing wifi/3g....is it affecting voice radios or LOS/dropped calls?
Click to expand...
Click to collapse
I'm not having LOS /dropped calls just data creep with LTE/Cdma setting enabled.
Speed test show same data speed numbers as CDMA only setting but when browsing data arrows tend to pause more making for slower page upload with LTE/CDMA setting enabled.
According to Sprint store tech such performance is common with that setting.
sling said:
hmm maybe mobile settings?
Ive found LTE/CDMA setting to be not so good.
Its providing me eHRPD signal which is stop and go web browsing is murder.
CDMA only setting is providing Rev A signal fast web browsing
Click to expand...
Click to collapse
I am on CDMA only. I should have mentioned that in my first post. This does affect phone calls too as ill be on the phone and the call will drop and the "out of service area" message comes up. It doesnt matter if I'm on my Airave or not. I tried different prls which doesn't seem to make a difference. I am starting to think there is something wrong with the phone as my girlfriends S3 doesn't do this. Maybe Samsung will release some sort of update to fix this issue.
Flak said:
This ^, I have been having lots of problems with the Note 2 and connectivity. Especially with my airvana. Changing from LTE/CDMA to CDMA fixed all my problems including the random drop/reconnects with WiFi.
Click to expand...
Click to collapse
I made the change back to CDMA only mode this morning and it has solved my WiFi issues as well. I was also struggling getting a GPS lock with LTE enabled. GPS toolkit would show 20/21 satellites found but it would never get a lock. After the reboot back into CDMA mode it locked in 5 seconds.
Sent from my SPH-L900 using Tapatalk 2
Hey I'm a 1st to T-Mobile i'm testing it out before I switch all my lines from Verizon. The question I have is that both the Note II and the GS3 that I have seem to drop the Wifi calling feature randomly. I thought at 1st it may have been some sort of power saving option but it seems to happen in frequently. (Doesnt matter if I'm close to the Router or not)
Is this common? Or am I the only one that has had this happen?
Thanks for any input!
-Scoob
Mine does the same thing I just turned off the wi fi calling app and it now works fine
Sent from my SGH-T889 using xda app-developers app
somethinboutpat said:
Mine does the same thing I just turned off the wi fi calling app and it now works fine
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
I'm not sure what you mean by turning the App off? When turning the WIFI calling app off does that not mean you are unable to use the feature?? LOL- I have to have this as I have zero reception at my home.
Thanks for letting me know!
-Scoob
scooby-snack said:
Hey I'm a 1st to T-Mobile i'm testing it out before I switch all my lines from Verizon. The question I have is that both the Note II and the GS3 that I have seem to drop the Wifi calling feature randomly. I thought at 1st it may have been some sort of power saving option but it seems to happen in frequently. (Doesnt matter if I'm close to the Router or not)
Is this common? Or am I the only one that has had this happen?
Thanks for any input!
-Scoob
Click to expand...
Click to collapse
Same here
Sent from my SGH-T889 using xda app-developers app
This is happening to me as well.
@ scoob go to setting, more setting, deselect the wifi calling app and it should work for you my coverage at my place is between 0 and 1 bar so this should help
Sent from my SGH-T889 using xda app-developers app
mine goes on and off on both my new note 2 and my wife's new galaxy s3. really aggravating. worse on my phone, when in wifi calling, it only answered calls like 1 out of every 10 times, otherwise they went to voicemail. I took the sim out of mine, then put it back in and pushed it in and out and in the holder a few times and now it seems to receive calls in wifi mode but still always in and out and error to connect and such.
My experience with Wifi-Calling has been nothing but troublesome. It's really not reliable at all, sometimes calls comes through sometimes don't.. and when it does come through I can hear the caller but caller cannot hear me. This is quite common problem with wifi-calling and i given up.
If you get even a 1bar of reception near by the window, I suggest calling T-Mobile and getting their Cel-Fi device (Free of charge but has to return when you leave T-Mobile). 1~2 bar by the window will give you full 4bar reception throughout the house on 4G. Only requirement is that you must be living in single house, can't ship out to house that are connected by or close by. I live in townhouse and I just told them I live in single house and got the device in 3 days. =)
Wi-Fi calling is a disaster. For me, incoming audio drops constantly, but the party I am calling can hear me fine. On other occasions, the call will just randomly drop. Came from a Sensation where Wi-Fi calling was perfect. There does not seem to be any resolution... I have spent hours talking to tech support and they have replaced the device with no improvement. I have also had my ISP out and they have verified that my connection is fine. I have even changed the router out... same issues.
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
Nellyinda803 said:
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
Click to expand...
Click to collapse
With wifi calling on, it's suppose to drop signal bars to nothing. You have to go by the wifi bars instead.
Wifi also greatly depends on your network conditions. Cause I have the same problem but it doesnt happen to me that often after some tweaking.
Wifi Issue
I have that problem quite a bit but the signal strength on my router is good. Yesterday i had my internet company reset the cable modem and my wifi problems have decreased a lot but it is still happing. It has to deal with the wifi certificate problems on the Note 2 (Samsung). It is the same problem that I had on the GS3.
Oh well
ghost_231 said:
Wifi also greatly depends on your network conditions. Cause I have the same problem but it doesnt happen to me that often after some tweaking.
Click to expand...
Click to collapse
what tweaking did you do?
my internet is rock solid. only good thing about uverse service, yet this wifi calling is in and out and in and out all the time.
robl45 said:
what tweaking did you do?
my internet is rock solid. only good thing about uverse service, yet this wifi calling is in and out and in and out all the time.
Click to expand...
Click to collapse
not much for me, just very little. tried to set up QoS and worked pretty good. until my bro starts playing on his xbox, then im screwed on it lol
No issues here with wifi calling.
Nellyinda803 said:
With my wifi calling, as soon as I turn kt kn my bars at home would drop where I would hardly get any service. As soon as I turn wifi calling off I magically get bars. So I leave it off and now I get bars pretty much everywhere I go....almost
from my Galaxy Note 2 using Tapatalk 2
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Click to collapse
Uhh, that's the point of wifi calling, to make calls over WiFi and disable your cellular radio. If you turn on Wifi Calling, you should get a blue phone icon on the top left and your "bars" should drop to nothing as your phone turns off the cellular radio. You can still make/recieve calls/sms/mms.
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem? It happens, about 10% of the time and only on my school's network (I have a feeling, it might have to do with the sign in process there).Otherwise, it works well at my apartment.
achusaysblessyou said:
Uhh, that's the point of wifi calling, to make calls over WiFi and disable your cellular radio. If you turn on Wifi Calling, you should get a blue phone icon on the top left and your "bars" should drop to nothing as your phone turns off the cellular radio. You can still make/recieve calls/sms/mms.
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem? It happens, about 10% of the time and only on my school's network (I have a feeling, it might have to do with the sign in process there).Otherwise, it works well at my apartment.
Click to expand...
Click to collapse
i get that certificate problem at my house, not too much anymore, but I still see it. and the wifi calling does drop in and out at various times. not a huge deal for me, but the average person wouldn't deal with that.
achusaysblessyou said:
I've been getting an ER01 error lately with invalid certificate, but it seems to be a T-Mobile backend problem?
Click to expand...
Click to collapse
I've been noticing more & more problems with my service in the last two months. I called T-Mobile to fix it and whatever they did seemed to only help a little. I get times where I get frequent ER01 errors with WiFi & duplicated text messages (same text message gets received by my phone 2-3 times) for an hour or two. I used to also get errors sending texts around that time, but that appears to have gotten better.
Someone else mentioned Uverse, and my WiFi calling problems are at home & work, both of which have AT&T for internet... When I switched from their DSL to Uverse I expected less problems, but got more.
anyadike said:
I've been noticing more & more problems with my service in the last two months. I called T-Mobile to fix it and whatever they did seemed to only help a little. I get times where I get frequent ER01 errors with WiFi & duplicated text messages (same text message gets received by my phone 2-3 times) for an hour or two. I used to also get errors sending texts around that time, but that appears to have gotten better.
Someone else mentioned Uverse, and my WiFi calling problems are at home & work, both of which have AT&T for internet... When I switched from their DSL to Uverse I expected less problems, but got more.
Click to expand...
Click to collapse
Seems to be a problem that a lot of people are experiencing. Just did a quick Google search and some indication points to a possible T-Mobile back-end problem. I wonder if i call up T-Mobile and ask for wifi calling to be explicitly added to my plan if that'll change anything.
Is anyone experiencing a long delay when dialing out? I am on stock rooted ROM. One of my buddies is having the same issue also. The delay is about 5-10 seconds. I don't have this issue when I use the same SIM card with my old iPhone.
I live in Michigan
memee4eva said:
Is anyone experiencing a long delay when dialing out? I am on stock rooted ROM. One of my buddies is having the same issue also. The delay is about 5-10 seconds. I don't have this issue when I use the same SIM card with my old iPhone.
I live in Michigan
Click to expand...
Click to collapse
I have this with my Note II, and so did my Note I and my Streak.
I have seen this on a few of my friends devices. Test this for me
Make a phone call and watch your data icon. It will go from 4g LTE to 4g then disappear the the call will go through.
Then call your phone and watch as the data icon goes from 4g to nothing then ring.
It seems to b a problem with a few select phones. Not sure if its a software or hardware issue. But I have reported the issue to at&t and samsung . Due to the fact that I have seen it on 4 phones
Sent from my SCH-I605 using xda premium
BIGfin86 said:
I have seen this on a few of my friends devices. Test this for me
Make a phone call and watch your data icon. It will go from 4g LTE to 4g then disappear the the call will go through.
Then call your phone and watch as the data icon goes from 4g to nothing then ring.
It seems to b a problem with a few select phones. Not sure if its a software or hardware issue. But I have reported the issue to at&t and samsung . Due to the fact that I have seen it on 4 phones
Sent from my SCH-I605 using xda premium
Click to expand...
Click to collapse
This is exactly what I have noticed!!!! I am also not sure if it's a software or hardware issue.
Seems normal to me. Voice over LTE is not (yet) enabled/available/supported. For voice, the radio has to switch from LTE to UMTS, and then establish a connection to the new network.
normaaaan said:
Seems normal to me. Voice over LTE is not (yet) enabled/available/supported. For voice, the radio has to switch from LTE to UMTS, and then establish a connection to the new network.
Click to expand...
Click to collapse
The issue is a total loss of data. So no talk and surf
Sent from my SCH-I605 using xda premium
Just a quick check - is data set to be LTE-only? You generally can't have simultaneous voice and LTE data.
You could try turning off LTE data and forcing WCDMA/GSM data. That might help.
Also, the signal has to be very strong for simultaneous voice and data. When there is low signal strength, the carrier may have elected to suppress data in favour of voice.
You could also experiment with other baseband firmware. That has made a difference on some of my other phones. The configuration of the carrier's towers plays a big role. However, in my limited experience, signal strength has been the key factor.
Good luck!
I have had two phones with the stock builds and base bands next to each other with all the same settings and one works fine the other doesn't.
The weird thing on top of it is that 50% of the time when making outgoing calls it fails. And when people call they receive the message that the line is no longer in service
Sent from my SCH-I605 using xda premium
Stab in the dark: That sounds like a loose antenna connection - if it happens to the same phone all the time (that was the cause of a similar issue on my old Moto Milestone); or a carrier issue - if it happens on the same tower. (Just because two phones are side by side doesn't mean that they are connected to the same tower.)
The code for radio info is *#0011# http://forum.xda-developers.com/showthread.php?t=1802028 (I know we're not talking about fast dormancy - well, we are talking about radio state switching for the OP - but that thread and Erica's two XDA videos on fast dormancy have lots of good info on radios and data.)
I'm all out of ideas now ...
I tried searching this, but didn't come up with any answers. I've noticed that on the S6 the LTE data connection disconnects when I'm in a call. On my s4, I was able to talk on my headset and still be on the Internet on the phone (On Lte anyways. 3g would disconnect during a call on the s4). My initial suspicion was that the S6 has some functionality for calls over LTE, but I thought sprint wasn't using that.
Anyone else notice this difference or have more background information on why it's happening?
ethanhunteg said:
I tried searching this, but didn't come up with any answers. I've noticed that on the S6 the LTE data connection disconnects when I'm in a call. On my s4, I was able to talk on my headset and still be on the Internet on the phone (On Lte anyways. 3g would disconnect during a call on the s4). My initial suspicion was that the S6 has some functionality for calls over LTE, but I thought sprint wasn't using that.
Anyone else notice this difference or have more background information on why it's happening?
Click to expand...
Click to collapse
Blame Sprint and their Sprint Spark network -_-
ethanhunteg said:
I tried searching this, but didn't come up with any answers. I've noticed that on the S6 the LTE data connection disconnects when I'm in a call. On my s4, I was able to talk on my headset and still be on the Internet on the phone (On Lte anyways. 3g would disconnect during a call on the s4). My initial suspicion was that the S6 has some functionality for calls over LTE, but I thought sprint wasn't using that.
Anyone else notice this difference or have more background information on why it's happening?
Click to expand...
Click to collapse
since the Galaxy s5 they use one radio for voice and data where as before there was one radio for cdma/voice and another radio for lte/3g so now you can't have voice and data till they roll out some sort of volte like some other carriers have