Related
I'm really satisfied about defy's performances but there's something i can't figure out with WiFi connection. I'm currently using a netgear wireless-N router which works flawlessy with all the other devices, my defy instead is not able to stay connected for more than 10 seconds, keeping disconnecting and re-connecting to the router, continuosly. No way to use the browser or the market under Wi-Fi.
I'm also on a motorola's forum, there i found other people who experienced the same issue. Some of them say the problem is related to wireless-N routers and yes, it looks like defy works better with wireless-G routers (tested).
Btw, no problem with the 3G.
I was wondering if some of you, here in xda, got trouble with defy's WiFi.
FWIW, I use my defy with my linksys wrt54gl router with no issues whatsoever, so it very well may be the wireless n being the issue.
I'm using an access point (netgear) with wireless N and i'm connected to Wifi all the time. I've had this mobile for a week so i haven't noticed myself getting disconnected on skype...but it works fine with N
I see a wifi issue with my fritz.box as well. wifi is (and stays) connected, but no data is going through. I've found various tips like using static ip or using different channels, but in the end they didn't work for me.
so I rooted the defy and modified the tiwlan.ini where ht_enable was set from 1 to 0, which actually disables N, but gives me a reliable connection instead.
hth
thanks for your replies.
@trosenda
Most of the times it keep disconnecting but sometimes it stays connected but there's no flow of data, that is what happened to you.
I will try your method, disabling N (ht_enable set to 0) probably forces defy to go through G only.
thanks
I have a netgear wifi g and I have some trouble with defy which keep on disconnecting so I can't use the browser or the market...It's not related with wifi n because my router is only g but the problems are there...If you found a solution can you post a step by step explanation?
Solved I figured out defy don't like wifi n routers and protected ones. With a router that broadcasts on g channels with no protection (btw only mac adress control access) the defy works like a charm...hope this help others
kibiwi said:
Solved I figured out defy don't like wifi n routers and protected ones. With a router that broadcasts on g channels with no protection (btw only mac adress control access) the defy works like a charm...hope this help others
Click to expand...
Click to collapse
Thanks.
Yes the problem is exactly what you said - defy doesn't like too much w-N and secured routers. Not all the people have this issue, however, it has been reported to Motorola through their forum. Let's wait for their answer, hopefully there could be a kind of fix.
I was having the same issue with my Belkin N (secured) in my house. But in two other buildings I have G routers w/o issues. So, I figured, just swap the N for a G, right? No. As soon as I tried either of the G routers in the house, same problem as with the N. So I put the Belkin back in the house and spent some time adjusting its three external antennae. Bingo! I now have as solid a connection with the N as with my two other G routers. Must have been interference. Phones? Applianaces? Sonos? BTW the only other thing I had with the same trouble was my PS3. Now, it's connected perfectly as well. Interference.
I'm online through my Linksys 610n router, haven't skipped a beat since I got the phone...
kibiwi said:
Solved I figured out defy don't like wifi n routers and protected ones. With a router that broadcasts on g channels with no protection (btw only mac adress control access) the defy works like a charm...hope this help others
Click to expand...
Click to collapse
Hey guys, just wanted to let you know that turning of the n-standard on my router, going to b/g mixed (from b/g/n) worked great, no more disconnections. Before, is disconnected like all 20 seconds or so.
What worked for me:
My router is a netgear dgn1000 (a/b/g/n), i had WiFi issues for long time, i tried with the G mode only, tried all the possible configurations (both on phone and router), but nothing to do, disconnections every 10 seconds still going on.
Finally i got it working by following these three steps:
1) Update the router firmware (my router was updated to 1.1.00.41)
Then from your dgn1000 configuration page - 192.168.0.1 -
2) Go to "Wireless settings", switch to G mode
3) Go to "LAN Setup" and assign an address reservation to your defy (e.g. 192.168.0.5)
Note: I tried 2) and 3) before the firmware was updated, no success. So, if you have a dgn1000, first of all update the firmware.
Hope this can help
I don't lise connection but the signal is very weak with Wifi. 3g réception is inside on the other hand
Sent from my MB525 using XDA App
xdaid said:
What worked for me:
My router is a netgear dgn1000 (a/b/g/n), i had WiFi issues for long time, i tried with the G mode only, tried all the possible configurations (both on phone and router), but nothing to do, disconnections every 10 seconds still going on.
Finally i got it working by following these three steps:
1) Update the router firmware (my router was updated to 1.1.00.41)
Then from your dgn1000 configuration page - 192.168.0.1 -
2) Go to "Wireless settings", switch to G mode
3) Go to "LAN Setup" and assign an address reservation to your defy (e.g. 192.168.0.5)
Note: I tried 2) and 3) before the firmware was updated, no success. So, if you have a dgn1000, first of all update the firmware.
Hope this can help
Click to expand...
Click to collapse
I had the DGN1000 with firmware 1.1.00.35 and my Milestone 2 was connecting very well. Now, I have a DGN1000 with the 1.1.00.28 and my Milestone 2 doesn't connect at all: every 10 secs the connection is re-established with a new dhcp request.
Do you think I ONLY have to change my firmware? Or I have to change also the address reservation?
hi,
why my DEFY wifi N only connect at 65mbit ???? why not 150mbit???
who knows something about it ???
Hmmmm don't know what to say I gotta netgear dng 2000 have no problem with connection just that the router was a lil weak. Fixed that with antenna replacements. Defy has the 2.2.2 Nordic deblur
Sent from my MB525 using XDA App
i am using TL-WR1043ND and its disconecting about once in minute
changed to wifi B/G nothing helps
FLS-BR how you maneged to get defy with 16GB is it froms SD card
Hi guys,
I have an issue on my HOX. On the stock software I could connect to my work internet but not my home internet. This is my setup at home:
Netgear Router DGN2200 (First router that connects to the dsl): (Let's call this A1)
DHCP enable
No firewall
WPA2 security
Zyxel Repeater (This takes the wifi signal from the above router and boosts the signal. All it does.): (Let's call this A2)
Set up as universal Booster.
No DHCP
No Firewall
Security #1 (this is the connection from the Repeater to the main router (above)): WPA2
Security #2 (this is the Repeater's OWN security to gain access to the router) WPA2
Netgear Router DGN2200 (My router in my house. Doesn't connect to dsl via Telkom.) (Let's call this A3)
DHCP Disabled
No Firewall
Tried all kinds of security lol. Believe Android likes WPA(TKIS) more so it is on that at the moment.
Connects to the Repeater via a normal LAN cable.
NB: When I connect to the router that makes the DSL connection I can browse. If I connect to the repeater or the router(that is actually acting as a switch) then it doesn't work. I still have the same IP, gateway, DNS, ect.
So why doesn't the phone go through the router to the repeater then to the internet? Is there perhaps a setting on the netgear router to not allow a connection IF...
When I use my laptop,pc,HTC Sensation or Blackberry I can connect to either A2 or A3 and it works. It's just the HOX that doesn't. A1 is out of range from my place that's why I have this entire setup.
I did root my HOX and with the HTC CM9 rom it does work. Stock rom and Android Revolution it doesn't (I would like to keep Android Revolution on my phone coz I like sense)
Please help
Gerry
Hi, I have exactly the same problem and HTC email helpline have been of no use - basically they just say it must be the range extenders fault. So, really pleased to find someone else has the same problem!!
My router is a Technicolour TG582n supplied by Plusnet and the range extender is an EdiMax EW-7416APn V2. My One X works perfectly with the router but when I move out of range it connects to the Edimax, says "connected" and "signal strength excellent BUT when I enter a url the green connection indicator bar stays at the left of the screen and nothing happens until it says "timed out".
Of note is the fact that my HTC HD2 ( and my wifes iPhone and iPad) work perfectly with the extender so proving that it must be the One X that is at fault.
I also need help please!
there's several posts about connections that does connect but they can't browse. But that is mostly just one router and they have security issues or DHCP issues.
One thing to mention is all of the network devices are running the same security (changed it now) and also on the same channel and the they are all on a "G" speed. Tried the others but nothing so...
Is your HOX rooted? Have you tried this rom:
http://forum.xda-developers.com/showthread.php?t=1706001
That one works but it doesn't have sense
Gerry - wi-fi problem
Hi RenVila,
Thanks for you reply - afraid I am new to this and don't have much technical knowledge!
My phone is standard, as supplied by Vodafone.
I will need simple simple help!!
Bump.. Anyone please help
I know that some users experience problems with WiFi starting with Jellybean leaks (3.09/3.14) Issues mostly manifests in rendering the internal network unusable when the HTC ONE X with JB is connected to the WiFi.
In an effort to nail it down I like to ask users who experience issues to post here.
In order to keep it organized I suggest you using the following format:
1. Describe as best as you the issues you are having.
EX: The other devices can't access the Internet / LAN when H0X is connected
2. What router / isp you have
EX: DLINK 855 / RDS
3. What firmware version you have on your router
EX: 1.0.01
4. What WiFi Channel are you using.
EX : 12
5. How many devices and what devices are connected to the AP
EX: 2 Devices. Another Phone: SGS III and a laptop with a Intel Centrino 6230 Wifi card
6. What ROM do you have on your phone?
EX: InsertCoin 10.6.5
7. What baseband?(HTC Base)
EX: 3.14
8. What Hboot version?
EX: 1.28
Please do not spam the thread with posts like "mine is working fine on XX rom / router". I'm only interested in those who have the issue
Hi there, Baad! I have a problem with my wifi. I have an oldie WRT54G router from Linksys. And I'm on orDroidX 4.0.1 with 1.28 hboot and 3.14 leak. What can we do about that issue?
Отправлено с моего HTC One X через Tapatalk
Hallo Baad!
I am on Insertcoin 10.6.0
I"am also experiencing problems withy WIFi. It only manifests on my Netgear AP witch is connected to my Thompson 780 router.
It seems that I lose connection when I use more than 2 internet using apps. For example: only whatsapp is fine, but also using the XDA App for like 3 minutes makes me lose all connection.
The phone will still think I am connected but no connection is coming through.
Switching WiFi on and off or forgetting the network can help in my case. But just for a little time.
I personally have some experience with networks and this looks like a problem that happenends only when connected to a AP (not the router)
I am the only one on the AP and baseband/kernel all stock
Sent from my HTC One X using xda premium
1. Describe as best as you the issues you are having.
Other devices connect well, but the HOX itself disconnects and reconnects all the time. I didn't experience the issue with other JB rom (RD MIUI for example). Even when I'm sitting litteraly near the AP. Other devices don't seem to have connection problems.
2. What router / isp you have
FRITZ!Box Fon WLAN 7170 Annex A, ISP = Ziggo Business (Netherlands)
3. What firmware version you have on your router
Firmware version 58.04.84
4. What WiFi Channel are you using.
11. No other WLANs in my vicinity are using this.
5. How many devices and what devices are connected to the AP
2 laptops (1 /w Intel(R) Centrino(R) Advanced-N 6200 AGN, 1 /w Ralink RT5390 802.11b/g/n)
1 other phone (SGS III)
1 Nintendo WII (not actively used on WiFi)
1 iPad 2
6. What ROM do you have on your phone? InsertCoin 10.6.5
7. What baseband?(HTC Base)
3.14.401.600
8. What Hboot version?
1.28
Before I was on RD MIUI 2.9.28_v2 with HBOOT 1.20 (http://forum.xda-developers.com/showthread.php?t=1817633) and didn't experience these problems.
EDIT: in addition to post #5:
Best performance: disabled
WiFi Frequency: auto
stuart0001 said:
I noticed a new option in JB: Menu>Advanced>WiFi frequency band. Try changing it to see if it helps.
A long shot but worth a try
I also read that turning on best performance may help the issue, contrary to common sense but again, worth trying.
Click to expand...
Click to collapse
Probably worth people reporting what they have these 2 settings set to which may help isolate/resolve the issues :good:
I'm also having issues with my home wifi but couldn't imagine that HOX was responsible for it..
1. Describe as best as you the issues you are having.
My desktop pc has low speed problem through wifi connection when HOX is connected.
2. What router / isp you have
Router: FRITZ!Box Fon WLAN 7170 Annex A / Provider: Hellas On Line
3. What firmware version you have on your router
58.04.84
4. What WiFi Channel are you using.
11
5. How many devices and what devices are connected to the AP
1 Device. Desktop pc with TP-LINK 150Mbps Wireless N PCI Express Adapter
6. What ROM do you have on your phone?
maXimus 4.2
7. What baseband?(HTC Base).
3.14
8. What Hboot version?
1.28
hello thanks for your great job..i have an insert coin 10.6.0 the wifi it's very low power...the real problem is that after you turn off the wifi mobile network does not seem to leave ... and then I have to restart the terminal to re-use the mobile network
hboot 1.23
Baseband 5.29
firmware 3.14
Hi Baad,
1.I have HAUVEI hg530 adsl router, it was the 2 computers connected via a LAN connection and my HOX and Samsung R540 laptop (intel i3 Broadcom 802.11n Network Adapter). Nalan computer network work ok all the time just a laptop loses internet connection when connected to the HOX mrežu.Laptop stays connected to the network but no access to the internet, all network settings are automatically on the laptop.as soon as you turn off the wifi on the phone automatically returns internet access on a laptop
2.I have HAUVEI hg530 adsl router.
3. firmware:3.12.8.20
4.wi fi chanell auto current 1
5.2 computers connected via a LAN connection and my HOX and Samsung R540 laptop (intel i3 Broadcom 802.11n Network Adapter)
6.InsertCoin 10.6.5
7.3.14
8.1.28
I have at home ADSL router from another manufacturer I'm not sure which I will write later on which everything appears to be there, I have several devices that can connect to WiFi, and all work ok (my wife's iPhone 4S, daughter's Ipod TUC 4, my desktop computer VOCs) and they all work great, until moving to JB everything was as it should in the first instance, I noticed that the wifi signal is not as strong as it was.
i think that he got the solution...he posted it in the ordroid thread and also in his one
matt95 said:
i think that he got the solution...he posted it in the ordroid thread and also in his one
Click to expand...
Click to collapse
Do you mind sharing the link?
anko184 said:
Do you mind sharing the link?
Click to expand...
Click to collapse
sorry i was wrong...that link led me here
1. Describe as best as you the issues you are having.
The other devices can't access the wifi(lan is fine) when H0X is connected and close to those devices.
2. What router / isp you have
WNR3500v2(original netgear firmware, not ziggo.) / Ziggo
3. What firmware version you have on your router
V1.2.2.28_25.0.85
4. What WiFi Channel are you using.
3(P)+7(S)
5. How many devices and what devices are connected to the AP
SG Ace, Dell XPS L701x, Dell XPS L702x, Dell XPS 8300, HTC One X, HP OfficeJet 4500, Samsung ??? TV, iPhone 4, HTC Wildfire S, PS3
fat, PS3 slim, PSV, Self build pc
6. What ROM do you have on your phone?
ARHD 11.0
7. What baseband?(HTC Base)
5.1204.162.29 and if you mean htc build number 3.14
8. What Hboot version?
1.28
Official OTA 3.14
Smallband 5.1024.xxx.xx
Firmware 3.14.401.xxx
not any problems at all.
Don't ask to share the link. A buddy of mine has flashed my phone. Didn't leave any traces of files on my phone.
1. Describe as best as you the issues you are having.
When HOX is connected, other devices having internet speed problems
http://s12.postimage.org/8o1lqn5ff/Laptop_Conectat.png (without HOX connected)
http://s14.postimage.org/bxthha7v3/Laptop_HOX_Conectate.png (with HOX connected)
2. What router / isp you have
DLINK 615 / RDS
3. What firmware version you have on your router
DD-WRT v24-sp2 (11/21/10) std
4. What WiFi Channel are you using.
8
5. How many devices and what devices are connected to the AP
1 Device. A laptop with a Atheros AR9285 Wireless Network Adapter
6. What ROM do you have on your phone?
InsertCoin 10.6.5
7. What baseband?(HTC Base)
3.14
8. What Hboot version?
1.28
1. Describe as best as you the issues you are having.
When HOX is connected, other devices connected via wifi have huge latency problems and their download/upload speed drops to <1mbps
2. What router / isp you have
Sagemcom [email protected]
3. What firmware version you have on your router
5.14.7a4N
4. What WiFi Channel are you using.
1
5. How many devices and what devices are connected to the AP
5 Devices
Wireless:
-Desire HD
-Nexus 7
-Toshiba Laptop
-HTC One X
Wired:
-XBox 360
6. What ROM do you have on your phone?
InsertCoin 10.6.0
7. What baseband?(HTC Base)
3.14
8. What Hboot version?
1.28
Things I have tried to fix the problem:
- Set the wifi mode from "Auto" to "54g performance" which does the following:
"54g Performance - Set the mode to 54g Performance for the fastest performance among 54g certified equipment."
This seemed to improve the speeds slightly but still not getting full upload/download speeds.
- Changing the wireless channel: No difference
- Swearing at the router: No difference
Same problem:
When HOX it's connected via Wifi, my laptot Have very Slooooooowww conection
Router: Netgear CG3100d-RG
fiwmware: v.5.5.4
other devices: 3 toshiba laptops.
Rom: ordroidX 4.1.1
base: 3.14
Hboot: 1.28
Thanks
Let me add, I tried the solution that I came across in ordoroid forum and I changed the connection that was 802.11b + g Now I put on 802.11b now everything is ok and the phone and the laptop have a normal internet connection
Hello All,
i got the same problem with 11.0 and 11.1
sometimes when i'm 2 meters away from the router i get full wifi bars and somethimes it drops to 1 bar... and couple times it will go back to 3G
i will post later on the day your checklist.
thnx by now
Kermit001 said:
Let me add, I tried the solution that I came across in ordoroid forum and I changed the connection that was 802.11b + g Now I put on 802.11b now everything is ok and the phone and the laptop have a normal internet connection
Click to expand...
Click to collapse
With that setting the phone won't get the entire Internet speed that was reaching before...
Sent from my HTC One X using xda app-developers app
Internet is ok to get the same speed regardless of the type of connection in my case it was about 4MBs for download-0, 5MBs to upload, maybe transfer the data over wifi impact
I've just bought a used HTC Desire on eBay. I've tried to connect it to all of the three (!) wireless access points in my house, and it won't connect to any of them. It gets as far as trying to obtain an IP address, but then gives up after a couple of minutes and disconnects.
The routers/access points are:
- Draytek Vigor 2920n
- Buffalo WHR-G54S (running Tomato)
- Belkin Play Max N600 F7D4401
I've tried a factory reset on the phone and it made no difference. It's running stock (as far as I know) Android v2.2.2, and is locked to the Three network.
Can anyone suggest anything?
itm said:
I've just bought a used HTC Desire on eBay. I've tried to connect it to all of the three (!) wireless access points in my house, and it won't connect to any of them. It gets as far as trying to obtain an IP address, but then gives up after a couple of minutes and disconnects.
The routers/access points are:
- Draytek Vigor 2920n
- Buffalo WHR-G54S (running Tomato)
- Belkin Play Max N600 F7D4401
I've tried a factory reset on the phone and it made no difference. It's running stock (as far as I know) Android v2.2.2, and is locked to the Three network.
Can anyone suggest anything?
Click to expand...
Click to collapse
Myn does that sometimes, switch the wifi box off and on that works for me
Sent from my HTC Desire using xda app-developers app
sywats said:
Myn does that sometimes, switch the wifi box off and on that works for me
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
What, you mean all 3 of them??
sywats said:
Myn does that sometimes, switch the wifi box off and on that works for me
Sent from my HTC Desire using xda app-developers app
Click to expand...
Click to collapse
Ok I just rebooted the Belkin router and it made no difference. Does anyone have any other ideas??
Maybe you should try to change the channel in router settings...example for channel 4 or 5.I have the same problem few months ago and for mw it works
terpi74 said:
Maybe you should try to change the channel in router settings...example for channel 4 or 5.I have the same problem few months ago and for mw it works
Click to expand...
Click to collapse
I already have a spread of channels - the 3 routers are on Channels 4,6 and 10. If the channel were the problem presumably the phone wouldn't see the access point in the first place??
itm said:
I already have a spread of channels - the 3 routers are on Channels 4,6 and 10. If the channel were the problem presumably the phone wouldn't see the access point in the first place??
Click to expand...
Click to collapse
Might b a problem with the phone,try connecting to a wifi hot spot c if that works
Sent from my HTC Desire using xda app-developers app
Hi itm,
Can you provide details such as what ROM, Recovery and Radio you are currently using on your HTC Desire? The post is framed around networking so I will be focusing on that. However, it is possible that the issue is with the smartphone. Can other wireless devices on your network connect to the router? Some ROMs may be missing critical drivers or perhaps it simply does not support the configuration you have on your router/wireless access point (WAP).
Also, being able to detect the wireless SSIDs being broadcast does not mean that the problem does not reside with the smartphone. If it cannot perform a handshake with the WAP then the problem could be because the HTC Desire does not support the configuration of the router.
Suggestions from most likely to most unlikely and the decision to change.
1. Human error when inputting passphase
Check your wireless passphrase is correct when inputting it in your smartphone or temporarily set it to a passphrase that you can easily type in to rule this out.
2. Passphrase is too long or uses unsupported characters.
Try using an alphanumeric passphrase and make sure it is only 63 characters or less.
3. Using a supported wireless encryption (router side).
Try setting the wireless authentication algorithm to WPA2, WPA and WEP and unencrypted (last resort).
As you are running the Tomato firmware, only set it to WPA2 and not with TKIP (unsupported in official build).
4. Problems with DHCP settings
Sometimes the smartphone may be unable to obtain an IP address from the DHCP Server, so setting a static IP addresses is a workaround.
Try setting a static IP address by going to the WIFI screen in Settings and long-press on your Wifi SSID (name), select modify and setup a static IP address. It should be within the IP Address subnet on your WAP, e.g. if your wlan0 is broadcasting on 192.168.12.0/255.255.255.255, setting a static IP Address 192.168.12.5 will work, but 192.168.1.5 will fail.
If there is no 'modify' option, press the Menu button and select Advanced. If that option does not exist, select Other Network and manually input your wireless settings.
5. Check the signal strength on your smartphone. A reasonably acceptable range is an RSSI of around 60 for wireless. Are you moving to areas with poor reception or where there is interference? For example, a running microwave or other electronic equipment running within the same wireless frequency will cause problems; 2.4GHz, 5 GHz.
6. If you are using wireless-N, that is 802.11n (full or draft), try using 802.11g or 802.11b instead.
7. Try disabling mobile data and attempt to connect via WIFI again.
8. If all else fails, I would be flashing another ROM. I ran into a similar problem once, and flashing another ROM allowed me to connect to my WAP. Turns out it was an issue with the kernel, though.
On a possibly related note, why not upgrade to Gingerbread? It has better power management and there is an official release by HTC if you are wary of developer ROMs.
I have Samsung Note 10 Plus , it shows wi-fi 6 logo when connected to Asus Wifi-6 router AX88U. Sometimes, when I leave my home and come back, the Note 10 plus does connect to AX88U wifi-6 but the speed is slow (about 50 mbps on 200mbps connection). If I turn off wifi on my phone and turn it back again. I get blazing fast 226 mbps. I did check some forums and was advised to change phone wifi setting is to static IP with primary DNS to 8.8.8.8 and secondary dns as 8.8.4.4 but this does not help.
Other steps taken: I disabled Wifi-6 on my router, but issue does not go away even when wifi ac (5Ghz) is being used.
Also, I have done "forget" network on phone, restart phone, reprogram Wifi setting. No use...
Another interesting fact: I have connected Netgear R7900 (wifi ac only, Mu-mimo) in AP mode to AX88U via cat7 cable. One day, I had observed that as I entered my home, my phone had connected to the Netgear router and the download speed was 200mbps with ping of 8 milliseconds. While I was roaming in the home, I was simultaneously browsing a few websites on my phone, and I observed the phone went from Netgear to ASUS router because I could see Wi-Fi logo without the Wi-Fi 6 symbol and then as soon as it hooked to Asus, I could see Wi-Fi logo with Wi-Fi 6 symbol. All of a sudden, the download speed as tested on speed test app went down from 200 Mbps to 6 Mbps. I switched off the Wi-Fi of my phone and switched it back again. the phone then connected with ASUS router on Wi-Fi 6 and the download speed was 200mbps. So this means that my phone performs very poorly when first-time re-connected to ASUS router. Would this be an issue with my phone not receiving signals properly - because of some issue while acting like a wifi-6 client?
Can someone please advise me how to have my phone connect to router with full internet speed? This only happens if I go out of home and come back in AX88U signal range. Also is this a router issue or phone issue? All other devices in my home are wireless ac (Wifi 5) only and have no issues with Asus router. Asus customer support is pointing finger on the Note 10 plus. Please help!
From what you've described here I would say the issue lies with the assus router. Since the netgear works fine.
On reconnect maybe it's not recognizing the phone properly. When it reconnects to your phone with slow speeds have you checked the router's connected device map? (shows what devices are connected to it) does it recognize properly?
lennie said:
From what you've described here I would say the issue lies with the assus router. Since the netgear works fine.
On reconnect maybe it's not recognizing the phone properly. When it reconnects to your phone with slow speeds have you checked the router's connected device map? (shows what devices are connected to it) does it recognize properly?
Click to expand...
Click to collapse
Thank you lennie for your reply. Yes, the device shows up on clients list/ device map. Router does handshake immediately but does not transmit proper speeds. Only difference here is Netgear is AP and is Wifi 5 (ac Mu-mino), whereas Asus ax88u is Wifi 6, ax, main router. So phone does talk well to Netgear but in ac mode. Phone immediately talks to Asus in ax mode but slow speeds. If there is any other way out please let me know... TIA.
gaggz said:
Thank you lennie for your reply. Yes, the device shows up on clients list/ device map. Router does handshake immediately but does not transmit proper speeds. Only difference here is Netgear is AP and is Wifi 5 (ac Mu-mino), whereas Asus ax88u is Wifi 6, ax, main router. So phone does talk well to Netgear but in ac mode. Phone immediately talks to Asus in ax mode but slow speeds. If there is any other way out please let me know... TIA.
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Hmmm have you tried to reset network settings on your phone yet? But I seriously think it's a problem with the router and not the phone.
Does this problem only happen to the Note 10 and no other device?
Have you checked for router updates?
Do you use a private DNS service? VPN?
Do you have WiFi power saving mode enabled?
lennie said:
Hmmm have you tried to reset network settings on your phone yet? But I seriously think it's a problem with the router and not the phone.
Does this problem only happen to the Note 10 and no other device?
Have you checked for router updates?
Do you use a private DNS service? VPN?
Do you have WiFi power saving mode enabled?
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Hi lennie
I did reset network settings, including forget network>reboot> re-program wifi password. Nothing worked. Router is updated. I do not use private DNS or VPN. Not sure about power saving, all settings are default... Also; in the past I used to have Netgear R7800 as main router and R6900P as AP, such incidents did not occur. Not sure where the problem lies. While contacting respective customer care, Asus blames Samsung and vice versa.
gaggz said:
Hi lennie
I did reset network settings, including forget network>reboot> re-program wifi password. Nothing worked. Router is updated. I do not use private DNS or VPN. Not sure about power saving, all settings are default... Also; in the past I used to have Netgear R7800 as main router and R6900P as AP, such incidents did not occur. Not sure where the problem lies. While contacting respective customer care, Asus blames Samsung and vice versa.
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FYI for everyone - I just got on phone, my 4th time with Asus. They finally agreed that one more user was facing same issue so they have taken feedback seriously and are addressing this connectivity issue via another firmware update. No idea when this would be released. Asus asked me to return to original seller (an individual on eBay as it is within 30 days of purchase) or send to Asus for service. If service, then I will have to pay for shipping and arrange for a temporary router myself. Hence returning to seller on eBay. So we do have issues where router will not talk well with certain devices!
gaggz said:
FYI for everyone - I just got on phone, my 4th time with Asus. They finally agreed that one more user was facing same issue so they have taken feedback seriously and are addressing this connectivity issue via another firmware update. No idea when this would be released. Asus asked me to return to original seller (an individual on eBay as it is within 30 days of purchase) or send to Asus for service. If service, then I will have to pay for shipping and arrange for a temporary router myself. Hence returning to seller on eBay. So we do have issues where router will not talk well with certain devices!
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OK thought so. Glad to hear that they've taken your issue. There's a reason people don't buy Asus products anymore like they use to especially motherboards. They tend to do some things right and others just wrong which you usually don't find out until it's too late.
lennie said:
OK thought so. Glad to hear that they've taken your issue. There's a reason people don't buy Asus products anymore like they use to especially motherboards. They tend to do some things right and others just wrong which you usually don't find out until it's too late.
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Thanks lennie - any suggestions for a good router? I have one R7800 acting like AP, handles about 15 devices on 2.4Ghz (IoT - smart plugs, 3 wifi cameras @720p, not too much data load; and AX88U main router that handles about 8 devices, where most work is done, like iPads, Cellphones, Laptops on 5Ghz. I need to choose one main new router as I want to get rid of AX88U. Shall I get another R7800 as I did not see any performance difference between Wifi 5 & 6 on a 200mbps bandwidth - or I have shortlisted Wifi-6 RAX80 Netgear as main router. Any advice? TIA!
gaggz said:
Thanks lennie - any suggestions for a good router? I have one R7800 acting like AP, handles about 15 devices on 2.4Ghz (IoT - smart plugs, 3 wifi cameras @720p, not too much data load; and AX88U main router that handles about 8 devices, where most work is done, like iPads, Cellphones, Laptops on 5Ghz. I need to choose one main new router as I want to get rid of AX88U. Shall I get another R7800 as I did not see any performance difference between Wifi 5 & 6 on a 200mbps bandwidth - or I have shortlisted Wifi-6 RAX80 Netgear as main router. Any advice? TIA!
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Tell you the truth I wouldn't know. But I would go with what works, if the R7800 are works then I don't see why not.
lennie said:
Tell you the truth I wouldn't know. But I would go with what works, if the R7800 are works then I don't see why not.
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I got informed via another forum subscription that a new AX88U firmware update was out.......
It also happened around the day I was in a bitter situation as I was waiting for seller on eBay to accept my return request. He is a good guy who did not use the router on Ax devices. Now that I have purchased from him and using it on ax client, we came across this issue. Immediately upon reading this note, I updated the router firmware. I then went outside my home for a short walk but when I came back, my cellphone still had poor download speed with router upon reconnecting on 5Ghz. I explained this new observation and sent screenshots of speedtest and the seller kindly accepted my return request. Sadly this update did not sort out my issue.
But here is the good part: I had purchased a new AX88U at full price from Amazon. Initially I noted my 2.4 Ghz speed was very poor 4-25 mbps even when "6" was seen in wifi logo, means cellphone and router were on some new signal standard. With this update, I am getting 7 ms ping and 120-130 mbps download speed (same speeds on 2.4 Ghz with the "faulty" router described above). So this update did really speed up the internet speeds most evidently seen on 2.4 Ghz frequency. Also worth noting: I am not having the "poor download speed upon reconnect" with the brand new router that I just got.
Hello from Germany
This is a bug i already noticed and spent hours and hours with my Note 10 Plus and Asus AX88U !!! Now after 2 Month i give up. If you have 2 same 5GHZ Networks in your house (for better coverage) with the same SSID you can
see what is happening. My Internet Provider Speed is 200 down and 80 up. When first connected to the Asus Wifi 6 Router everything is fine. Than when you go one floor up you will get connected to the Other (i have tested both Asus AI and also as normal Access point via Ethernet ) Router and everything is ok. But than when you go back and connect again with the Asus AX88u in Wifi6 the Download speed on my Note 10 Plus is capped at 4-7 mbps down and 10 up !!! from 200/80. This is only affecting on the new Asus AX88u and Note 10 Plus and it doasn't metter if you switch Wifi6 or use Wifi5 AC . I tested also without 160 Mhz and every other mode nothing is changing. The sync on the Note 10 Plus is 1200 mbps on 5 GHZ so the most possible sync between note 10 device and the Router !! But after you connect to the same SSID on other channel in your house you will have this bug when returning to the Asus AX88u ! Only way is WIFI off and ON and all Speed are back again on Note 10. I have written to Samsung but no one replyed. With other devices like IPAD Pro 12.9 2018 or some Xiaomi devices everything works fine. Only Note 10 Plus is having this Bug . Most of the People will not notice it because almost all services will run fine for them with 10 mbps but i do because i always have my note 10 with Network Data in Statusbar and want to know all the time my network speed etc.
Sry for my English but i hope you understand. Definitly a AX88u Bug !
UPDATE: I tested with new Firmware from 25 of November they seemed to fixed it !!!
Update again : The Bug is still there! Almost every time when u roam in your house and reach again the wifi 6 router from Asus.
Again I have two wifi in my house with same ssid and different channels. It doesn't matter if you put the second router in access point mode or normal router(connected via ethernet cat 6 to Asus) . I also tryed a second Asus Router in Asus Mesh mode wired and over WiFi. Still same behavior.
When first connected to the Asus rt ax 88u with my note 10 plus everything is fine. The wifi sync is 1200 mbps when in same room and I get all of my isp bandwidth 200/80 from my provider. When I move upstairs and reach the second Hotspot the phone automatically switches to the other router (also tested different once). Also here everything is OK you get the full bandwidth up and down. But as soon as you return to the wifi 6 coverage of the rt ax88u the wifi speeds are dropping to almost 4-7 mbps! Down and maximum 20-30 up. Really strange behavior the sync is normal with 1200 mbps but you get no bandwidth! When moving up to the other network everything works fine again.
Also tryed with switching of ax mode but same problem with AC mode. This is a huge bug with Galaxy note 10 plus and Asus AX 88u Router
I recently acquired the Tenda NOVA MW6 mesh network, and have noticed wifi speed issues only with my note 10, not with roku 4k, not with my box S, not with galaxy tab s6, only with note 10, my cablemodem, it has the option wifi, also had problems, also only with note 10 ....
bovoro said:
I recently acquired the Tenda NOVA MW6 mesh network, and have noticed wifi speed issues only with my note 10, not with roku 4k, not with my box S, not with galaxy tab s6, only with note 10, my cablemodem, it has the option wifi, also had problems, also only with note 10 ....
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Same here, also the Tenda NOVA MW6, and also only speed problems with my Note 10. The reason why t¡is because Note 10 connects to 2.4 Ghz network that seems to be much slower than 5Ghz. Sometimes, out of the blue, Note 10 connects to 5Ghz wifi and then no speed problems at all. I'm trying to find out how to force 5Ghz connection or how to turn off 2.4 Ghz on Note 10, but Google disabled that options in last Android version. So, there seems to be no solution, maybe rooting could solve the issue.