Develop Bugs

Nexus 7 2013 Crashed and Reboots itself very ofen

1.When i got whole new nexus 7 2013 hands-on,i opened camera first time,it always crashed and rebooted itself.But when i update to jss15q,it went well,so this is not a problem,but i knew there are many people got the same issue.
2.When i used ES file Explorer play a video file from my PC's hard drive,you know,ES file Explorer supports SMB protocol，whatever the video file format is,Nexus 7 always crashed and rebooted,like 100% chance,i'm pretty sure.
3.I've tried to copy those video files to my new Nexus 7 sdcard,use Dice Player or MX player to play those video,guess what,when the video format is MP4,it got like 95% chance to crash and reboot;when the video format is AVI,MOV,M4V,MKV,it will crash and reboot randomly,and I don't why.
4.When I use BoatBrowser or Chrome to play a video form Youtube,it will crash and reboot,100% chance!But when i use the Youtube App,the chance is lower.
At first,i thought it maybe a compatibility issue,but 2 months passed,whether ROM or App,they are all updated,I flashed JSS15Q,JSS15R,CM10.2 Flo Kangs,it doesn't change anything,anyone got the same issue?OR just my Nexus 7 hardware problem?
Help me.

seiweilyn said:
1.When i got whole new nexus 7 2013 hands-on,i opened camera first time,it always crashed and rebooted itself.But when i update to jss15q,it went well,so this is not a problem,but i knew there are many people got the same issue.
2.When i used ES file Explorer play a video file from my PC's hard drive,you know,ES file Explorer supports SMB protocol，whatever the video file format is,Nexus 7 always crashed and rebooted,like 100% chance,i'm pretty sure.
3.I've tried to copy those video files to my new Nexus 7 sdcard,use Dice Player or MX player to play those video,guess what,when the video format is MP4,it got like 95% chance to crash and reboot;when the video format is AVI,MOV,M4V,MKV,it will crash and reboot randomly,and I don't why.
4.When I use BoatBrowser or Chrome to play a video form Youtube,it will crash and reboot,100% chance!But when i use the Youtube App,the chance is lower.
At first,i thought it maybe a compatibility issue,but 2 months passed,whether ROM or App,they are all updated,I flashed JSS15Q,JSS15R,CM10.2 Flo Kangs,it doesn't change anything,anyone got the same issue?OR just my Nexus 7 hardware problem?
Help me.
Click to expand...
Click to collapse
In my experience with nexus 7 2013, your symptoms point to hardware problem.

sfhub said:
In my experience with nexus 7 2013, your symptoms point to hardware problem.
Click to expand...
Click to collapse
what experience？someone got same issue or just your guess？

Try to contact Google and they will see whats the problem.
Sent from my Nexus 7 using XDA Premium 4 mobile app

AwesomeSMS said:
Try to contact Google and they will see whats the problem.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
how to？By e-mail?I don't konw how to contact Google.

seiweilyn said:
what experience？someone got same issue or just your guess？
Click to expand...
Click to collapse
Had a unit like yours which would crash all the time, especially on camera, made nandroid backup, replaced unit, restored nandroid, problems went away, new unit never crashes on camera or anything else, despite running same image as before.

seiweilyn said:
how to？By e-mail?I don't konw how to contact Google.
Click to expand...
Click to collapse
Contact information is all in the booklet that came with it.
Warranty is through ASUS unless purchased directly from the PlayStore.

sfhub said:
Had a unit like yours which would crash all the time, especially on camera, made nandroid backup, replaced unit, restored nandroid, problems went away, new unit never crashes on camera or anything else, despite running same image as before.
Click to expand...
Click to collapse
what unit?my camera got no issue now,it went well.So what should i do next step,can you post a URL or something?I really don't how to do.I've flashed a lot of ROMs,all of them don't solve that issue.Please help me out.Thx a lot.

danvee said:
Contact information is all in the booklet that came with it.
Warranty is through ASUS unless purchased directly from the PlayStore.
Click to expand...
Click to collapse
Oh,that's helpful,but i still wanna solve it by myself.Thank you.

Sfhub answered your questions.
It's 99% certain that it's hardware.
You can't fix it yourself. Flashing multiple ROMs proves that, unless the flaw is on the original source, so it's not software.
You need to return it to seller if you still can, or contact ASUS to send it for repair. Those are your only choices.

As what Danvee said, if it is in its exchange period with whoever you purchased it from I would exchange it.
If you are frustrated or concerned about its overall quality and it is within its return period I would return it.
If it is outside of both then contact Asus directly to get it replaced/fixed.

oldtimer42 said:
As what Danvee said, if it is in its exchange period with whoever you purchased it from I would exchange it.
If you are frustrated or concerned about its overall quality and it is within its return period I would return it.
If it is outside of both then contact Asus directly to get it replaced/fixed.
Click to expand...
Click to collapse
I know this is a bit late but flashing the ROM isn't voiding the warranty right? I've been running into reboot issues (sometimes just without doing anything). Can I unroot it and get it replaced still?

Google Play All Access

Ok so I'm using my free trial of play music all access and I love it but question, when I select to "Keep Music on Device" and it says it's downloading, does that mean I get to keep it permanently? Even after the trial is up?
Sent from my LG-LS970 using xda app-developers app

No. Only music you buy is kept. However, if you are a music addict like I am, the 9 bucks is worth it. If you don't renew your subscription, your music will disappear. If you start using all access again, your music will come back.
Sent from my LG-LS970 using Tapatalk

Ahh...that sucks. thanks for the info
Sent from my LG-LS970 using xda app-developers app

Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.

spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
Worked well when I was on stock zvc and Optimus. On KitKat now and works well too.
Sent from my LG-LS970 using Tapatalk

I flashed back to zvc yesterday and so far I've had no streaming errors. Knock on wood.

spatel9114 said:
Is Google Music finally working properly on stock ROMs? I remember the app was plagued with the "Music Cannot Be Played" issue, no matter what sort of connection you had. I've switched over to CM 10.2 and it works flawlessly now, but just wondering if any of the updates Google's released has fixed the issue.
Click to expand...
Click to collapse
I just flashed back to stock today, and I have noticed that Play Music is better, but I still have issues. It will let me play a few songs (I got through 5) and I get the Music Playback Error. When I try to resume, it gives me the error immediately, but if I rewind the song, it allows me to play a few more songs.
I am going to try and disable caching and see how that affects it.
All of my testing thus far has been on Wifi (20Mbps fiber connection), so it definitely is not an internet issue.

Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though

Google Support
stevek216 said:
Yeah the errors started up again for me too, but much more infrequently. Still frequent enough to be a huge nuisance though
Click to expand...
Click to collapse
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.

rumgool said:
I have logged a case with Google Play Support. They had me go through clearing app data, etc. Of course, this didn't work, so they asked for a logcat. I sent them two logs showing multiple occurrences of the error.
So far, they have been very responsive. I sent the ticket in yesterday evening and got a response within 15 minutes. Hopefully, their engineering team can figure out what is going on from my logcats.
Click to expand...
Click to collapse
Something similar happened when I logged a complaint... 4 months ago. Not to be cynical, I just can't help it.

Hm yeah I think I'll stick with CM10.2, it's extremely stable at this point for me, zero issues, and Google Music works flawlessly.

I had this problem as well. Ended up switching to rhapsody until the issue is resolved,
Sent from my Nexus 7 using xda app-developers app

Front Camera Issue

My m919 is currently on a custom rom. For about a month or two the front camera has not worked. I originally had it on cm11 and thats when it messed up. I then did a clean install of the stock rom via ODIN. The same issue would happen, I would open the camera and it would say, "warning, camera has stopped working." The back camera works fine but if I try to switch it gives me the same error. Then I have to go into app preferences and clear the app data to get it working again. Since then I have tried 3 more roms and the same issue persists. Everytime I install a new rom I do a clean install. Any ideas?

My rear camera did the same thing under similar circumstances (happened running the nightlies when cm was having trouble with camera stuff).
I bought a new rear camera (oem part off another m919). Had the nearest cell phone repair store install it. Still nothing.
Ended up calling T-Mobile. They sent me another S4 for free after having me do a factory reset.
Sent from my SGH-M919 using XDA Premium 4 mobile app

Olycius said:
My m919 is currently on a custom rom. For about a month or two the front camera has not worked. I originally had it on cm11 and thats when it messed up. I then did a clean install of the stock rom via ODIN. The same issue would happen, I would open the camera and it would say, "warning, camera has stopped working." The back camera works fine but if I try to switch it gives me the same error. Then I have to go into app preferences and clear the app data to get it working again. Since then I have tried 3 more roms and the same issue persists. Everytime I install a new rom I do a clean install. Any ideas?
Click to expand...
Click to collapse
This not related to ROM but hardware issue I had same issue with my first S4 the front cam stopped working after couple of weeks. If you are still under warranty you should contact them for repair or replacement. No ROM will fix this.
Sent from my GT-I9505G using Tapatalk 4

Netuser said:
This not related to ROM but hardware issue I had same issue with my first S4 the front cam stopped working after couple of weeks. If you are still under warranty you should contact them for repair or replacement. No ROM will fix this.
Sent from my GT-I9505G using Tapatalk 4
Click to expand...
Click to collapse
Yes I thought that might be the issue, and it's still under warranty. It takes 1-2 weeks though , plus my phones rooted and don't want to flash it to stock haha So I just went ahead and bought a replacement camera for 10$ off ebay and it came in 2 days. Got it today and only took 10 minutes to replace it. Works fine and I didn't have to send it in Thank you for responding!

[Q] Is anyone else having GPS issues?

I'm running rooted, stock with stock kernel and my GPS signal won't get a lock. I can't use Nav or get my precise location in Maps either. I tried to reset my GPS data as well as download AGPS files, but neither proved successful. Does anyone know how to fix the issue?

yesterday mine wouldnt work at all. today it was really choppy..meaning the blue arrow jumped while driving instead of moving with me. denton, texas
Sent from my SM-N900T using XDA Premium HD app

Yes. Are you on 4.4.2? GPS is a known bug on 4.4.2, and 4.4.3 is supposed to fix it.

kabuk1 said:
Yes. Are you on 4.4.2? GPS is a known bug on 4.4.2, and 4.4.3 is supposed to fix it.
Click to expand...
Click to collapse
I am on 4.4.2. Do the rooted stock ROMs here have the update?

mcherin said:
I am on 4.4.2. Do the rooted stock ROMs here have the update?
Click to expand...
Click to collapse
Unless they're labeled as updated or are 4.4.3, I would assume not.

just a tip, try downloading waze app and see if that fixes it!

I've had no troubles with this phone, but on my gs2 when I did I used a program from play store called "topntp" that worked wonders for getting a GPS fix.
Sent from my SM-G900T using Tapatalk

There are no 4.4.3 ROMs from what I have looked at and if there were, none were TW, stock. Tried the app the previous post mentioned and had no luck with it. Using Waze isn't a solution to the problem, simply a workaround and I hate the UI of Waze, which is why I use Maps instead. There has to be a fix for this issue. I've ordered a replacement device in the meantime.

mcherin said:
There are no 4.4.3 ROMs from what I have looked at and if there were, none were TW, stock. Tried the app the previous post mentioned and had no luck with it. Using Waze isn't a solution to the problem, simply a workaround and I hate the UI of Waze, which is why I use Maps instead. There has to be a fix for this issue. I've ordered a replacement device in the meantime.
Click to expand...
Click to collapse
4.4.3 has not been released yet so there will not be any ROMs using it yet.

So what is a fix for the issue?

mcherin said:
So what is a fix for the issue?
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Click to collapse
I don't seem to have the problem for what I use the phone for, but then I don't use navigate often. I do use one of the AGPS updater (can't recall which one at the moment) and I do get a good lock fairly quickly (under 4s).
If there really is an issue however, the fix is in the updated Android 4.4.3 release which as already stated has not yet been released. So there is no "fix".

mcherin said:
There are no 4.4.3 ROMs from what I have looked at and if there were, none were TW, stock. Tried the app the previous post mentioned and had no luck with it. Using Waze isn't a solution to the problem, simply a workaround and I hate the UI of Waze, which is why I use Maps instead. There has to be a fix for this issue. I've ordered a replacement device in the meantime.
Click to expand...
Click to collapse
Just sayin, it is a little better then the main apps page like live updates which includes traffice, the actual time youll get to your destination, accidents, and so on.....your probably the first one that doesnt likes waze......you did ask for a fix......i had the same issue with mine on non-rooted and rooted devices and thats the reason why i use waze, it gets the job done better then the main navi app. but it might be a faulty equipment, get it swapped but note that it will be a refurbished device

Waiting for the next update and hope it would be fixed.

atlzonly89 said:
Just sayin, it is a little better then the main apps page like live updates which includes traffice, the actual time youll get to your destination, accidents, and so on.....your probably the first one that doesnt likes waze......you did ask for a fix......i had the same issue with mine on non-rooted and rooted devices and thats the reason why i use waze, it gets the job done better then the main navi app. but it might be a faulty equipment, get it swapped but note that it will be a refurbished device
Click to expand...
Click to collapse
+1 for Waze
Sent from my SM-G900T using Tapatalk

I'm still on 4.3 and have problems with GPS locking on. Phone also gets very hot, when using a navigation app.

siskiou said:
I'm still on 4.3 and have problems with GPS locking on. Phone also gets very hot, when using a navigation app.
Click to expand...
Click to collapse
I'm on DarthStalker v6 4.3 and I've been having GPS issues. Try downloading the app GPS status and running it. Every now and then I'll use it and it gets a lock on the satellites quickly.
Sent from my SM-N900T using XDA Free mobile app

Camera Failed Error

Just a tip - If you suddenly start getting the Camera Failed message don't try factory resetting or running back to the store to exchange right away. It is most likely NOT a hardware issue like so many people immediately declare. I did some Googling and for S5 forums (same Kit Kat/Touchwiz/UI) suggested removing any flashlight or other camera apps recently installed. I had just installed Go Flashlight. Took it off and voila camera fully operational again. No wiping, reload, or exchange needed. Maybe there's some conflict with the latest UI? Who knows. Hope this info helps and saves you a bunch of time and aggrevation.
Sent from my SM-N910P using XDA Premium 4 mobile app

Note 4 Camera Failed
luderbeck1 said:
Just a tip - If you suddenly start getting the Camera Failed message don't try factory resetting or running back to the store to exchange right away. It is most likely NOT a hardware issue like so many people immediately declare. I did some Googling and for S5 forums (same Kit Kat/Touchwiz/UI) suggested removing any flashlight or other camera apps recently installed. I had just installed Go Flashlight. Took it off and voila camera fully operational again. No wiping, reload, or exchange needed. Maybe there's some conflict with the latest UI? Who knows. Hope this info helps and saves you a bunch of time and aggrevation.
Sent from my SM-N910P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hy, yesterday i bought the new Samsung Galaxy Note 4 and after the reinstallation of all the app that i have on Samsung Galaxy S5, when i open the camera i look this error "camera failed".
I have the same problem on my Samsung Galay S5, i think that is impossible that i have 2 broken smartphone.
In Any case i have deleted the Google Camera and FOR NOW i have no problem.
Is possible that the Google Camera or other applications create a problem with the camera?
Any other experience?

I had this issue (and one when whole phone goes dark after attempt to use camera) but in my case one single reboot fixed issue. I did use master reset after it because TouchWiz start cashing on start up, all good now.

a have camera problem to but its not fix cleared catch/factory rest/update to 6.0.1
what should i do? changing rom may help?