Phone shuts off after camera launch - Sony Xperia ZL

I was out taking pictures and my phone felt kind of hot and shut itself off without warning. I suspected maybe to protect itself from over heating
However the problem has persisted even after it's bee cool
I've searched online and other people have similar issues where the phone shuts off and it can only be turned on when plugged in...
I'm suspecting it's the battery and I want to sent it in; but I have a question
I'm rooted and I know I can go back to stock but is it possible to relock the bootloader even if I didn't save my TA keys?

antwan* said:
I was out taking pictures and my phone felt kind of hot and shut itself off without warning. I suspected maybe to protect itself from over heating
However the problem has persisted even after it's bee cool
I've searched online and other people have similar issues where the phone shuts off and it can only be turned on when plugged in...
I'm suspecting it's the battery and I want to sent it in; but I have a question
I'm rooted and I know I can go back to stock but is it possible to relock the bootloader even if I didn't save my TA keys?
Click to expand...
Click to collapse
That is how my problem began. You have the battery bug. Revert to stock if possible and send the phone in for repairs if it is still under warranty.

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Related

[Q] Defy randomly dying

My defy is barely 2 months old, i am running CM7.1 since it was released and its quite smooth with no problems till now.
But recently i went to a remote place (i made another post somewhere) and switched SIM cards, i switched back SIM again now. Since then, my defy randomly dies sometimes while holding it and most times while in my pocket. My battery percent looks fine (i wiped it just in case).
This happened to me several times, i suspected the battery was loose, so at the beginning i reinserted my battery 2-3 times and it would start again. But now even after reinserting the battery it refuses to turn on, i usually need to connect it to a charger (or USB) and after the LED light turns on, i can switch it back on, disconnect it and use it again.. until it dies again randomly.
I tried inserting a piece of paper as padding to prevent the battery from moving, but didnt help much. When i shake it a bit, it dies too, so it might be a loose battery or some hardware problem, but the reason im baffled is why i cant turn it on again without connecting it to a charger, and also why it dies randomly when i leave it alone and didnt even touch it. Also, i never dropped it even once or mishandle it at all to make the battery be loose, when i insert tha battery, it still snaps/click into place just like when it was new.
ANy help suggestions will be appreciated. Sorry for the long post, just wanted to provide a detailed account.
I found an almost similar problem but no answer here http://forum.xda-developers.com/showthread.php?t=1109429
Firstly, check if your setVsel settings is all ok and not too low down specially the voltages settings. If you're not using SetVsel, then check your 2nd-ini in system - overclock settings, see if it enable and check those individual settings which might be too low that caused the phone under power/voltage and triggered self shut down.
Another option to narrow down your issue is trying another battery. Buy or borrow from a friend. If the case of random shut down still occur, then it might be hardware issue in your Defy mainboard. BUT.. I would flash it to another rom to make 100% sure before sending it back to the shop.
Thanks a lot for the reply, im not sure if its an overclock or vsel issue because it even dies sometime while booting up if i move it around, so im guessing battery or mainboard issue?? Ill have to check with another battery first then... hoping its not a mainboard issue coz the nearest service centre is miles away from where i live

[Q] ZL shutting down during boot, stays on with usb power

Hi guys, I'm experiencing some power issue with my ZL. I have recently updated via Seus to .283 firmware....once I reboot, it gets to the Sony screen and then it shuts down. If the phone is plugged in it boots fine and remains on. The battery charge shows 80%. Afterwards I unlocked the bootloader and flashed the KK advanced kernel to see the battery percentage in recovery and it also shows 80%. Is there anyway to check if its the battery without replacing it?
Aphex33 said:
Is there anyway to check if its the battery without replacing it?
Click to expand...
Click to collapse
There is a battery testing app for Sony devices (you can find it here), but, obviously, it requires your phone to be able to stay on battery power for the time of the testing...
What happens with your phone if you unplug the charger once fully booted? Does it immediately shut down, or is only happening during startup?
The phone shuts down immediately after I remove the usb cord. Offline charging looks as though it's working. I'll see what the app says, thank you.
* btw the phone stays on when in recovery which is odd
* the battery app requires you to remove power which I cannot do
* help me!..using a Z Ultra at the moment...things huge!
Aphex33 said:
The phone shuts down immediately after I remove the usb cord. Offline charging looks as though it's working. I'll see what the app says, thank you.
* btw the phone stays on when in recovery which is odd
* the battery app requires you to remove power which I cannot do
Click to expand...
Click to collapse
Well, yeah, that's what I meant saying the phone has to be able to stay on battery...
I think (just an uneducated guess ) that the recovery doesn't have a mechanism to analyze battery health/status, but the Android OS does (and so does the bootloader). That's why it stays on in recovery, but when booted (or in the process of booting) into the OS, the system somehow thinks that the battery level is too low, and shuts down as a safety measure. I have seen multiple times that the battery levels shown in recovery and in Android are drastically different, which kinda confirms my thoughts...
All in all, it looks to me like your battery is acting up. Just to save you an effort and expense of getting a new battery, at least until you know for sure the battery is the problem, I can suggest something to you... I am expecting a replacement for my battery in a day or two. My old (current) battery still works, it's just old and doesn't last very long, that's why I am replacing it. I could send the old one to you (Vancouver to Winnipeg is not a big deal), so you can try it out to pinpoint the problem. If it works, then you know it's the battery, and you can either buy a new one, or keep my old one for the time being. If you are OK with the idea, just send me a PM with the address to send it to.
I think I'm just going to buy a battery of ebay. I really appreciate your offer to send me your old battery, but its probably best I go new since I don't want this issue arising again. Thanks again for all your help.
Aphex33 said:
I think I'm just going to buy a battery of ebay. I really appreciate your offer to send me your old battery, but its probably best I go new since I don't want this issue arising again. Thanks again for all your help.
Click to expand...
Click to collapse
No problem! I was just thinking you could use my battery to confirm the problem before buying the new one, not to keep it for the long term, of course (that would be silly). But I am pretty sure it's the battery, anyway... Good luck!
I was wondering if the battery ever fixed the problem, I am having the same issue
really mad, I'm going on a business trip and this started happening. this week I updated the firmware to 293.
I didn't know you could replace the ZL battery.
After 2 years of use, my phone suddenly just died when I was playing a game. It won't boot without the charger ever since. I'm so sad because I expected this phone to last longer

Screen Replacement issues

I recently had a buddy get a screen replace from a place in the mall. The phone display and everything works, but one problem after all of that. It will not stay on and keeps bootlooping ect.... I did a factory reset and still no luck another weird thing is, when it is plugged in the battery will go from 80% down to barely nothing then quickly charges back up. The phone somewhat seems to stay on when it is plugged in. The phone started having these problems when the screen was replaced. Im confused. please help! Thanks!
sure its simple
pdubzzle83 said:
I recently had a buddy get a screen replace from a place in the mall. The phone display and everything works, but one problem after all of that. It will not stay on and keeps bootlooping ect.... I did a factory reset and still no luck another weird thing is, when it is plugged in the battery will go from 80% down to barely nothing then quickly charges back up. The phone somewhat seems to stay on when it is plugged in. The phone started having these problems when the screen was replaced. Im confused. please help! Thanks!
Click to expand...
Click to collapse
First thing first do a hard factory reset with the volume down and power button, not work then flash with lg flash tool the model numbers kdz all downloads and guides are posted. let it fully boot power down then fully charge, power up and down several times so the data files understand the new digitizer and resets all problems. Still dont work find screen replacement video via youtube once there whatch how to disassemble cause I am pretty sure it is one of the data cables or connections that is loose but you can never know with software and those are easier to do and less chance of permanent damage.
Or you can mail it to me and I fix her right up lol

hardware issue?

My phone won't boot unless it is plugged in via wall charger.
If I got it to boot while charging, it instantly turns off when I unplug it even with battery at 100%.
I am able turn to go into hboot mode(power + volume down), even when it is unplugged. But it dies if I access recovery. I am able to perform "show image crc" function.
The problem started while I was using the camera and it just turned off by itself.
I was on SROM at the time when the problem started.
I managed to change ROM to SD, and even used lollipop RUU(verizon), but the problem wasn't resolved.:crying:
What do you think? Am I right to assume this is a hardware problem?
yakultski said:
My phone won't boot unless it is plugged in via wall charger.
If I got it to boot while charging, it instantly turns off when I unplug it even with battery at 100%.
I am able turn to go into hboot mode(power + volume down), even when it is unplugged. But it dies if I access recovery. I am able to perform "show image crc" function.
The problem started while I was using the camera and it just turned off by itself.
I was on SROM at the time when the problem started.
I managed to change ROM to SD, and even used lollipop RUU(verizon), but the problem wasn't resolved.:crying:
What do you think? Am I right to assume this is a hardware problem?
Click to expand...
Click to collapse
I have same problem!
Bump. I have the same problem too. Seems to have come out of the blue for an otherwise functional phone. Can't figure it out.
I'll add that I can get into twrp and it seems to function without the charger plugged.. But otherwise, if the charger is removed, phone dies like OP.
Anyone can help?
Hey, this happened to me too while I was using the camera too! What's the linkage?
@yakultski, have you figured this out yet?
Try to flash a RUU and if you got the same it should be an hardware problem...
yakultski said:
My phone won't boot unless it is plugged in via wall charger.
If I got it to boot while charging, it instantly turns off when I unplug it even with battery at 100%.
I am able turn to go into hboot mode(power + volume down), even when it is unplugged. But it dies if I access recovery. I am able to perform "show image crc" function.
The problem started while I was using the camera and it just turned off by itself.
I was on SROM at the time when the problem started.
I managed to change ROM to SD, and even used lollipop RUU(verizon), but the problem wasn't resolved.:crying:
What do you think? Am I right to assume this is a hardware problem?
Click to expand...
Click to collapse
Did you resolve the issue. I heard it could be the battery failing, but i'm not so sure anymore, because when i run antutu benchmark my phone shuts down when using fisheye image processing or 3D, it turns off even when it's plugged in.
I suspect it's the GPU failing or something similar. That is weird since i wasn't using any intense 3D games. I'm sure this is my last HTC.
yakultski said:
My phone won't boot unless it is plugged in via wall charger.
If I got it to boot while charging, it instantly turns off when I unplug it even with battery at 100%.
I am able turn to go into hboot mode(power + volume down), even when it is unplugged. But it dies if I access recovery. I am able to perform "show image crc" function.
The problem started while I was using the camera and it just turned off by itself.
I was on SROM at the time when the problem started.
I managed to change ROM to SD, and even used lollipop RUU(verizon), but the problem wasn't resolved.:crying:
What do you think? Am I right to assume this is a hardware problem?
Click to expand...
Click to collapse
I don't know if you managed to solve your problem, but in my case I replaced the battery and now the problem is gone. So defective battery is the reason in my case. I replaced it my self which is quite a task but not so hard, you just need patience and time. So if you have time to reply me, please do, as i would like to help.:good:
Gunman84 said:
I don't know if you managed to solve your problem, but in my case I replaced the battery and now the problem is gone. So defective battery is the reason in my case. I replaced it my self which is quite a task but not so hard, you just need patience and time. So if you have time to reply me, please do, as i would like to help.:good:
Click to expand...
Click to collapse
Hey Gunman84, my phone is behaving in a similar fashion as the OP. I have an AT&T phone converted to a GPE. So everything is stock in that sense. If plugged in, phone operates normally. As soon as I unplug it, a couple of seconds later it will power off. If I boot into hboot, the phone will stay on for a long time (its been an hour+ already and its still on).
I watched a youtube video showing how to replace the battery and that was pretty intimidating - haha. Where did you get your battery replacement? and how much did it cost?
thanks
clemdaddy said:
Hey Gunman84, my phone is behaving in a similar fashion as the OP. I have an AT&T phone converted to a GPE. So everything is stock in that sense. If plugged in, phone operates normally. As soon as I unplug it, a couple of seconds later it will power off. If I boot into hboot, the phone will stay on for a long time (its been an hour+ already and its still on).
I watched a youtube video showing how to replace the battery and that was pretty intimidating - haha. Where did you get your battery replacement? and how much did it cost?
thanks
Click to expand...
Click to collapse
Hi, it's not so intimidating . Well you just need to be careful and patient, there are lots of small resistors, connectors and so on. Check the iFixit site for proper instructions here is the link https://www.ifixit.com/Teardown/HTC+One+%28M8%29+Teardown/23615 this is full teardown, and here is 2nd link where they focus mainly on replacing the battery https://www.ifixit.com/Guide/HTC+One+M8+Battery+Replacement/41650. I'm from Slovenia, and the battery cost me 20€, which is around 25US dollars, the battery was original one. I bought it from local supplier. It took me around 2-3 hours to replace it, or something like that, that's because i wanted to be careful.
Gunman84 said:
Hi, it's not so intimidating . Well you just need to be careful and patient, there are lots of small resistors, connectors and so on. Check the iFixit site for proper instructions here is the link https://www.ifixit.com/Teardown/HTC+One+%28M8%29+Teardown/23615 this is full teardown, and here is 2nd link where they focus mainly on replacing the battery https://www.ifixit.com/Guide/HTC+One+M8+Battery+Replacement/41650. I'm from Slovenia, and the battery cost me 20€, which is around 25US dollars, the battery was original one. I bought it from local supplier. It took me around 2-3 hours to replace it, or something like that, that's because i wanted to be careful.
Click to expand...
Click to collapse
Thanks so much for the links.
The phones behavior really makes me question if its the battery. For example, it stayed on in the hboot/recovery screen for 10+ hours (without being plugged in). So the battery can definitely hold a charge.
I'm afraid to open up the phone (and potentially break it), when there is potentially something else going on (maybe a software issue). I guess if I run out of ideas, I'll have no choice but to attempt the battery replacement.
thanks again!
clemdaddy said:
Thanks so much for the links.
The phones behavior really makes me question if its the battery. For example, it stayed on in the hboot/recovery screen for 10+ hours (without being plugged in). So the battery can definitely hold a charge.
I'm afraid to open up the phone (and potentially break it), when there is potentially something else going on (maybe a software issue). I guess if I run out of ideas, I'll have no choice but to attempt the battery replacement.
thanks again!
Click to expand...
Click to collapse
Well in my case i could also stay in recovery mode(TWRP) indefinitely also in bootloader mode, that's because you are not in the operating system. The graphics are not running at that point and so on, it doesn't drain that much power at that point either.. It's a different story if you try to flash a rom in aroma, at that point the phone shuts of if not plugged in. It is the battery, trust me.
Gunman84 said:
Well in my case i could also stay in recovery mode(TWRP) indefinitely also in bootloader mode, that's because you are not in the operating system. The graphics are not running at that point and so on, it doesn't drain that much power at that point either.. It's a different story if you try to flash a rom in aroma, at that point the phone shuts of if not plugged in. It is the battery, trust me.
Click to expand...
Click to collapse
Really appreciate your responses. Makes sense what you say. I'm going to attempt the battery swap. Got no other option!
For the adhesive parts of the phone. When putting it back together, did you need to reapply more adhesive?
Thanks
clemdaddy said:
Really appreciate your responses. Makes sense what you say. I'm going to attempt the battery swap. Got no other option!
For the adhesive parts of the phone. When putting it back together, did you need to reapply more adhesive?
Thanks
Click to expand...
Click to collapse
Nope, no additional adhesive was needed in my case. I used the hair dryer to soften the original adhesive. The speaker grills were difficult to remove as they are glued quite well, but eventually they came off. The toughest part was separating the back casing, as you do need quite a few prying picks or guitar picks.
Just be careful with the motherboard, slowly remove the tape that covers the connectors, you don't want to rip apart any flat cables. And don't throw away that tape, you will need it.
Ohh i have the same issue.i used phone normally before and battery worked fine.but then i flashed ICE rom and when i was using the camera this happend.is this really a battery issue?
Sent from my HTC Desire EYE using XDA-Developers mobile app
Kasun72 said:
Ohh i have the same issue.i used phone normally before and battery worked fine.but then i flashed ICE rom and when i was using the camera this happend.is this really a battery issue?
Sent from my HTC Desire EYE using XDA-Developers mobile app
Click to expand...
Click to collapse
Well if yours symptoms are the same as clemdaddy has, then yes. Sorry, but at least now you know what the problem is.
Got the new battery today and performed the phone surgery. All the connections looked good. Pieced it all back together and everything works BUT the new battery won't charge. The phone is running off the battery, so the connections I made must be correct. Running off the battery the phone no longer exhibits the symptoms I described above (so this most likely confirms my previous battery was the culprit). I tried the hold all buttons for 2 minutes to re-calibrate the new battery. All that did was made the phone now display a full battery (instead of the empty battery it initially showed).
On the weekend I'll open it up again and see if I missed something.
Got the replacement battery. Re-opened up the phone. This time I over heated the upper and lower panels which caused them both to warp a bit, and one of them to have its paint bubble :crying: :crying: :crying: :crying:
I replaced the new defective battery with the most recent one. Put the phone back together and it is back to normal again! Also probably because of the over heating, there is now a little bit of a rainbow effect on the lower part of the LCD screen!
A real pity the first battery was defective, causing me to have to re-open it and carelessly overheat it. Otherwise the 1st attempt would have been a flawless repair!
With the warped panels, the bubbling paint and now the rainbow effect on the screen, I wonder how long I'll keep the phone. These little things are definitely bugging me... If I get rid of it, I'll really miss my google edition htc one m8! Nothing like a nexus like experience with a remove-able microSD card. Such a thing no longer exists

My Nexus 5X is completely bricked. Like 100% bricked... What to do?!

Hello, I'm new to the forum and I may need your help for a problem I've had today. I've been an happy owner of a Nexus 5X until this morning, when I was regularly using it while on charge and at one point it freezed for a few seconds with the screen still on. I pushed the standby button, the screen went off and from then on it was completely bricked. No signs of life, nor access to recovery mode via bootloader. Nothing. Already tried all the possible physical buttons combos, nothing.
It was on Android 8.1 (beta, very happy about that by the way), no root and with locked bootloader. I did some flashing experiments one year ago but in the end I reverted it back to totally stock and I haven't had issues ever since. Never had bootloops or similar problems, it just happened all of a sudden.
Hope to receive your help, by the way it should still be under warranty, so let's see...
Thanks for your help.
Same problem heare. I tried to install the factory image but now, the phone is completely death.
I beleve thet it was a android 8.1 issue because it was not a bootloop problem.
Same problem heare. 8.1 need a reboot but now, the phone is completely death
It might be an 8.1 issue then. By the way, being under warranty I sent it to customer assistance. I've had some signals of life before this morning though. The LED was flashing red indicating very low battery. I connected it to the charger and followed the instructions by Google themselves:
"If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting".
This seemed to resemble my case, so I waited for about 40 minutes (by that time the charging battery icon did show up with the phone still off) and tried to turn on. The only thing that I got has been the Google logo before the boot animation for a few seconds. Then the screen has gone off again and back to death.
From your comments it seems it might be an 8.1 related issue. Watching videos on Youtube about 5Xes with similar behaviours I was actually thinking about a motherboard failure, or a battery failure (the latter is more unlikely though). Disassembling and heating up the motherboard providing a temperature shock seemed to be a decent temporary solution to bring it back to life. I have warranty though so I sent it to assistance, we'll see... I'll probably unenroll my phone from the beta program just to stay safe.
Thanks for your answers.
My nexus 5x had same issue. A few weeks after 8.1, it totally bricked. I was able to get bootloader on once, but it was locked and fastboot didn't see it. Then after i let it discharge, I haven't been able to get it to recharge or get to boot screen at all. I bought another nexus 5x, but bit worried that 8.1 will kill it.

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