So I used to have an iPhone, and then it got stolen. My sister, who currently lives across the country (university) has a friend who gave her their old HTC One V. She turned it on and it worked, and then shipped it to me. I went to Bell and then their employee set it up with my account, did a factory restore, and then rebooted it. I saw it turn on and work properly in front of my own eyes, but I had to go charge it at home as it was dead.
I get home, connect it to a charger, the orange charging light on the top turns on, and it opens up a menu that says "ClockworkMod Recovery v5.8.3.1" The options below say: Reboot system now, install zip from sdcard, wipe data/factory reset, wipe cache partition, backup and restore, mounts and storage, and advanced.
Now, at the Bell store we factory reset, and rebooted the system, and then the phone worked. However, now when I press "reboot system now," it goes black, the orange charging light turns off, and then it gets frozen on the "HTC One, quietly brilliant" screen. It stays that way until it dies, and I can't even hard reset while it's frozen. It is completely frozen. I even tried to connect it to HTC Sync Manager, but when I plug it in, nothing happens. It doesn't detect the phone. I'm on a Macbook Pro, for context.
Help? I can't even do anything on my phone, and being a new Android user, I have no idea what to do.
AlvinTheChoster said:
So I used to have an iPhone, and then it got stolen. My sister, who currently lives across the country (university) has a friend who gave her their old HTC One V. She turned it on and it worked, and then shipped it to me. I went to Bell and then their employee set it up with my account, did a factory restore, and then rebooted it. I saw it turn on and work properly in front of my own eyes, but I had to go charge it at home as it was dead.
I get home, connect it to a charger, the orange charging light on the top turns on, and it opens up a menu that says "ClockworkMod Recovery v5.8.3.1" The options below say: Reboot system now, install zip from sdcard, wipe data/factory reset, wipe cache partition, backup and restore, mounts and storage, and advanced.
Now, at the Bell store we factory reset, and rebooted the system, and then the phone worked. However, now when I press "reboot system now," it goes black, the orange charging light turns off, and then it gets frozen on the "HTC One, quietly brilliant" screen. It stays that way until it dies, and I can't even hard reset while it's frozen. It is completely frozen. I even tried to connect it to HTC Sync Manager, but when I plug it in, nothing happens. It doesn't detect the phone. I'm on a Macbook Pro, for context.
Help? I can't even do anything on my phone, and being a new Android user, I have no idea what to do.
Click to expand...
Click to collapse
Dang it, you have MANY things to learn I propose you to search some noob threads on this forum and learn what root, bootloader, recovery, kernel, S-ON/S-OFF and ROM is and how to flash them... but SEARCH first instead of asking, it will help you in the future
btw, you will have hard times because of your Mac it's the worst and useless thing people could buy
Hiya,
so to be clear you can still boot the phone into ClockWorkMod or not? One way to do this is to turn phone off then, turn it back on while holding the volume down button.
Do not despair there are many ways out of your problem! However I think if you OSX it may make things a little more complicated.
Feel free to google for answers, check the HTC One V forums here (good search bar up top right) or just ask away.
regards
parkourz said:
Dang it, you have MANY things to learn I propose you to search some noob threads on this forum and learn what root, bootloader, recovery, kernel, S-ON/S-OFF and ROM is and how to flash them... but SEARCH first instead of asking, it will help you in the future
btw, you will have hard times because of your Mac it's the worst and useless thing people could buy
Click to expand...
Click to collapse
haha my apologies, it's just very overwhelming and at the time I was very frustrated and as a result, impatient. Another concern I had is that since this is not a new phone, I have no idea what had been done to it already. My friend even told me this isn't the default software?
mcgi5sr2 said:
Hiya,
so to be clear you can still boot the phone into ClockWorkMod or not? One way to do this is to turn phone off then, turn it back on while holding the volume down button.
Do not despair there are many ways out of your problem! However I think if you OSX it may make things a little more complicated.
Feel free to google for answers, check the HTC One V forums here (good search bar up top right) or just ask away.
regards
Click to expand...
Click to collapse
Sorry, not exactly sure what you mean. To explain further, if the phone has any power at all, and not frozen on the loading screen, it loads the ClockWorkMod recovery menu. Because pressing the power button at that menu just selects whatever is highlighted, I can't turn it off. Hard reset (down volume + power) similarly doesn't work, because down volume just moves the selection down. And when it's frozen on the loading menu, hard reset, power off, nothing works. So because I can't even turn the phone off or anything, I think my answer to your question is no. I may just be extremely nooby and be turning it off wrong :cyclops:
AlvinTheChoster said:
haha my apologies, it's just very overwhelming and at the time I was very frustrated and as a result, impatient. Another concern I had is that since this is not a new phone, I have no idea what had been done to it already. My friend even told me this isn't the default software?
Sorry, not exactly sure what you mean. To explain further, if the phone has any power at all, and not frozen on the loading screen, it loads the ClockWorkMod recovery menu. Because pressing the power button at that menu just selects whatever is highlighted, I can't turn it off. Hard reset (down volume + power) similarly doesn't work, because down volume just moves the selection down. And when it's frozen on the loading menu, hard reset, power off, nothing works. So because I can't even turn the phone off or anything, I think my answer to your question is no. I may just be extremely nooby and be turning it off wrong :cyclops:
Click to expand...
Click to collapse
Hi Alvin,
do you have the SDcard the phone had before? Can you put ADB and Fastboot on your computer? I can then work with you to explain how to put your own rom and kernel on the phone to get it to boot.
https://www.google.co.uk/search?q=adb+and+fastboot+for+mac+osx&oq=adb+and+fastboot+for+mac+osx&aqs=chrome..69i57.5280j0j1&client=ubuntu-browser&sourceid=chrome&ie=UTF-8
mcgi5sr2 said:
Hi Alvin,
do you have the SDcard the phone had before? Can you put ADB and Fastboot on your computer? I can then work with you to explain how to put your own rom and kernel on the phone to get it to boot.
Click to expand...
Click to collapse
No, unfortunately I do not have the SDcard from before. Is that necessary? And I believe I have put ADB and Fastboot on now. What is the next step?
I appreciate the help.
AlvinTheChoster said:
haha my apologies, it's just very overwhelming and at the time I was very frustrated and as a result, impatient. Another concern I had is that since this is not a new phone, I have no idea what had been done to it already. My friend even told me this isn't the default software?
Sorry, not exactly sure what you mean. To explain further, if the phone has any power at all, and not frozen on the loading screen, it loads the ClockWorkMod recovery menu. Because pressing the power button at that menu just selects whatever is highlighted, I can't turn it off. Hard reset (down volume + power) similarly doesn't work, because down volume just moves the selection down. And when it's frozen on the loading menu, hard reset, power off, nothing works. So because I can't even turn the phone off or anything, I think my answer to your question is no. I may just be extremely nooby and be turning it off wrong :cyclops:
Click to expand...
Click to collapse
What happens when you keep pressed the power button for at least 10-15 seconds? This action should turn the phone off.
kvestas said:
What happens when you keep pressed the power button for at least 10-15 seconds? This action should turn the phone off.
Click to expand...
Click to collapse
I was entertaining the possibility the power button is partly broken, and I think that's the case. Sometimes pressing the power button doesn't trigger what is selected in the menu and takes a couple tries. However, because of your comment I tried a few more times to turn it off and I think it actually turned off once. I held it down and it faded to black, but there was no "Power Off" button I had to touch before it went black. Is that just because I was in the ClockworkModRecovery menu? Did it actually shut off that one time?
EDIT: I've been able to do the same thing a few times now, even once in the frozen "HTC quietly brilliant" screen! However, I can't seem to hard reset, and I'm thinking maybe my volume down key is similarly faulty.
AlvinTheChoster said:
I was entertaining the possibility the power button is partly broken, and I think that's the case. Sometimes pressing the power button doesn't trigger what is selected in the menu and takes a couple tries. However, because of your comment I tried a few more times to turn it off and I think it actually turned off once. I held it down and it faded to black, but there was no "Power Off" button I had to touch before it went black. Is that just because I was in the ClockworkModRecovery menu? Did it actually shut off that one time?
EDIT: I've been able to do the same thing a few times now, even once in the frozen "HTC quietly brilliant" screen! However, I can't seem to hard reset, and I'm thinking maybe my volume down key is similarly faulty.
Click to expand...
Click to collapse
Indeed the power button is quite sensitive on HOV so you might need to keep trying several times when using it.
Holding power button is a hard shut down and it shouldn't ask you to confirm this action. It's ok. Unless you have the system already started it may ask you for reboot options. Even in this case the phone will shut down if you'll still keep the power button down for a long time.
At first you may try the simplest thing I guess. Start recovery (you might remember it should start automatically when you turn off the phone and plug in a charger) and choose the menu option "wipe cache partition". Restart the phone after clearing the cache. There is a small chance but this might help.
If not you have to continue your research with adb commands.
Another option is to asquire sd card, I think it would be easier for you when you are using mac.
AlvinTheChoster said:
So I used to have an iPhone, and then it got stolen. My sister, who currently lives across the country (university) has a friend who gave her their old HTC One V. She turned it on and it worked, and then shipped it to me. I went to Bell and then their employee set it up with my account, did a factory restore, and then rebooted it. I saw it turn on and work properly in front of my own eyes, but I had to go charge it at home as it was dead.
I get home, connect it to a charger, the orange charging light on the top turns on, and it opens up a menu that says "ClockworkMod Recovery v5.8.3.1" The options below say: Reboot system now, install zip from sdcard, wipe data/factory reset, wipe cache partition, backup and restore, mounts and storage, and advanced.
Now, at the Bell store we factory reset, and rebooted the system, and then the phone worked. However, now when I press "reboot system now," it goes black, the orange charging light turns off, and then it gets frozen on the "HTC One, quietly brilliant" screen. It stays that way until it dies, and I can't even hard reset while it's frozen. It is completely frozen. I even tried to connect it to HTC Sync Manager, but when I plug it in, nothing happens. It doesn't detect the phone. I'm on a Macbook Pro, for context.
Help? I can't even do anything on my phone, and being a new Android user, I have no idea what to do.
Click to expand...
Click to collapse
Well you can flash an RUU to get the stock rom back, it will get rid of the recovery and you will be able to start from stock.
kvestas said:
Indeed the power button is quite sensitive on HOV so you might need to keep trying several times when using it.
Holding power button is a hard shut down and it shouldn't ask you to confirm this action. It's ok. Unless you have the system already started it may ask you for reboot options. Even in this case the phone will shut down if you'll still keep the power button down for a long time.
At first you may try the simplest thing I guess. Start recovery (you might remember it should start automatically when you turn off the phone and plug in a charger) and choose the menu option "wipe cache partition". Restart the phone after clearing the cache. There is a small chance but this might help.
If not you have to continue your research with adb commands.
Another option is to asquire sd card, I think it would be easier for you when you are using mac.
Click to expand...
Click to collapse
Yeah, unfortunately the cache partition isn't working. If I buy a SD Card, and I put it in my phone and start, what do you anticipate will happen? Because it's fresh, will it load up as if I am turning on the phone for the first time, or will that depend on whether or not my problem is related to the ClockworkRecovery or the phone itself? Sorry for all the questions, but I really appreciate the help.
parthinhell said:
Well you can flash an RUU to get the stock rom back, it will get rid of the recovery and you will be able to start from stock.
Click to expand...
Click to collapse
Thanks for the feedback, but unfortunately, I mentioned my computer doesn't recognize it because based on the research I did, flashing an RUU requires the computer to recognize the device and that didn't work, so that seems to not be an option.
AlvinTheChoster said:
If I buy a SD Card, and I put it in my phone and start, what do you anticipate will happen?
Click to expand...
Click to collapse
You will be able to place ROM file on sd card (using a computer), insert the card into your phone and install new ROM through recovery. Be aware you might need an adapter to use micro sd card on your pc (usually they have a general size sd socket).
You might need to try installing several ROMs because we don't know which kernel has been flashed by Bell guys earlier.
AlvinTheChoster said:
Yeah, unfortunately the cache partition isn't working. If I buy a SD Card, and I put it in my phone and start, what do you anticipate will happen? Because it's fresh, will it load up as if I am turning on the phone for the first time, or will that depend on whether or not my problem is related to the ClockworkRecovery or the phone itself? Sorry for all the questions, but I really appreciate the help.
Thanks for the feedback, but unfortunately, I mentioned my computer doesn't recognize it because based on the research I did, flashing an RUU requires the computer to recognize the device and that didn't work, so that seems to not be an option.
Click to expand...
Click to collapse
OK so get yourself a micro SD card pal and stick a ROM on it. If possible find out form your sister/friend what the previous ROM was so we can all take a guess at what kernel you have on the phone and so select a ROM that will work with it straight away.
As a point of interest did the phone have an SDcard in it at the shop when it booted?
Also could you try doing the three full wipes on the phone from ClockWorkMod. These are
-Factory reset
-Clear Cache
-Advanced Options --> Wipe Dalvik
Then reboot?
regards
I am one of those who suffer the continuous reboots, bootloops etc, and the other day was impossible to use the mobile with normality.
Decided to turn it off until Samsung's collect.
Problem, I have personal data within that I should like to save and today I decided to turn on the phone, and to my surprise it dont turning on.
I tried everything, power button, vol - and button, upload... nothing.
Can anyone help me?
Thanks.
Rickymax said:
I am one of those who suffer the continuous reboots, bootloops etc, and the other day was impossible to use the mobile with normality.
Decided to turn it off until Samsung's collect.
Problem, I have personal data within that I should like to save and today I decided to turn on the phone, and to my surprise it dont turning on.
I tried everything, power button, vol - and button, upload... nothing.
Can anyone help me?
Thanks.
Click to expand...
Click to collapse
Hi apologies for being the bearer of bad news but this problem just cannot be fixed. I've had the same problem for the past 10 days. Constant bootloops follow by an eventual brick. DM verity error. I used Odin to try to reflash the firmware and .managed to get it to the install screen on the phone. The install died at 32%, that failed effortt got it to a state where I was able to try and emergency firmware recovery via smart select and ended up installing to 100? on the pc but on the handset screen got stuck at 32? again. The phone went back into a bootloops and after the second boot the DM verity error was back. Please don't waste any time on this mate it cannot be fixed and you will get zero support from Samsung as they're only interested in sweeping this first batch of handsets under the rug. Hope you get your data back some of it may be backed up to the your Google account with any luck.
Rickymax said:
I am one of those who suffer the continuous reboots, bootloops etc, and the other day was impossible to use the mobile with normality.
Decided to turn it off until Samsung's collect.
Problem, I have personal data within that I should like to save and today I decided to turn on the phone, and to my surprise it dont turning on.
I tried everything, power button, vol - and button, upload... nothing.
Can anyone help me?
Thanks.
Click to expand...
Click to collapse
Keep it connected to a Fast Charger (Under observation - of course) and let it switch on. At this point I'd say focus on deleting them rather than trying to recover them. When the device gets enough juice for a flash, Use odin and Flash TWRP. Then delete all partitions from TWRP through WIPE option, and then power down the unit and hand it over to Samsung.
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
mikeprachar said:
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
Click to expand...
Click to collapse
Factory reset.
toknitup420 said:
Factory reset.
Click to expand...
Click to collapse
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Literally ALL android devices can be forced to shutdown or to restart in a similar fashion to pc's. literally just hold the power button.
In the pixels case, holding the power button for 15 consecutive seconds will force the phone to reboot.
press and hold power, start counting to 15, as soon as your about to hit 15 seconds go ahead and mash down the volume down button with it. this should get you into fastboot where you can access recovery or fastboot flash a image.
jhs39 said:
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Click to expand...
Click to collapse
This causes a full reboot on my current and previous pixel, not a soft reboot, ive used this method to save my arse many times. i hold it down, and it restarts all the way to the unlocked bootloader screen
I had a situation where as soon as the phone booted i would get all sorts of errors that prevented me from using the phone or even accessing the power menu, and this is the savior.
possibly try holding it more than 15 seconds? maybe let it cycle twice before attempting to enter fastbppt