Related
So for the past 2 weeks I am having issues that basically render my phone unusable for 99% of the reasons I bought it. Posted a thread before but I think it got lost when the forums were having some instability around that time...
My 3g connection will NOT stay up. I did nothing to provoke this. No system changes. The sequence of events:
-Went out of the country with my phone on airplane mode the whole time
-Got back, a day or two later had an incorrect timestamp on my incoming SMS (they were showing up +3 hours)
-Called customer service, she activated a tester phone and confirmed that it was a system-side issue on the incoming SMS (somehow they were getting a timestamp from the system where my number is located, in Eastern time, while I am actually located in Pacific nowadays).
-Put in a trouble ticket after 2 hours trying to solve the SMS issue over the phone.
-Next day, my 3g connection begins dropping CONSTANTLY. As it stands, it won't stay connected more than 30 seconds. It will cycle to 1x sometimes, and then drop to a basic-service-only.
-Tried reinstalling my ROM several times to no effect.
-Started experiencing some very strange noises in SOME calls, such as it sounding like a chainsaw when the other person is talking. Happens very sporadically.
-Just today I found some instructions here for correcting my NAM settings, which were actually messed up as it turns out, but didn't fix anything.
At this point I actually have the phone unrooted and back to factory default everything, with no change. I've got a warranty replacement phone coming in shortly, but I'd still rather keep this one if I'm able to.
Is there anything I haven't tried that might be the case on my end? Has anyone seen this problem before? Has my phone antenna simply gone belly-up, or is this something that might still be fixed at some deep system-setting level, or with further calls to tech support?
So... I guess that's a no?
Gornul said:
So... I guess that's a no?
Click to expand...
Click to collapse
Had the same problem with my phone before I rooted my phone and starting to apply ROM's. I havent had a problem since. But when I had that problem, I would just keep turning on and off the 3g and it would stay for a while. It was just a quick fix but it worked. Off subject how did you unroot your phone and put it back top stock?
My phone just started doing this this yesterday. Whenever I reboot it, it'll come up, switch to 1x mode. After a while it'll try to switch to 3g mode, fail, switch to no service, and then either go to just basic voice with no data or back into 1x mode. I've tried updating the radio, switching roms, dialing *228, nothing seems to help.
Jager, instructions on a full reset are right here under section 6. I'm not sure why it's struck out. Definitely suggest poking around more first.
New phone's in and still having major connectivity issues. The SMS timestamp remains as it was, and I can't get (steadily) more than like 35kbps. I'll occasionally bump to 500kbps for a quick spurt, and then my connection will drop entirely and struggle to get back up to 35kbps. My wife's Incredible works perfectly fine in the exact same locations, too, so this is something that absolutely has to be on Verizon's side, specific to my line.
Me too
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
khukman said:
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
Click to expand...
Click to collapse
Someone help! Same issue! I can no longer get data....PERIOD. I have to stay connected to wifi, or I don't get my emails, internet, etc.
Need to fix this!
3G connection issues
I just got off the phone with Verizon Tech support. They are CONVINCED that it is an issue with my phone (and my wife's). Gee, how can 2 different phones, from different manufacturers have the SAME issue at the SAME time? Hmm, doesn't sound very promising to me.
They are sending out a replacement for my wife's Moto Droid to see if it is a phone issue (she has been having other issues with it anyway...). If hers improves, I may send mine back, but I don't want to have to unroot, etc. Plus I like the Super-Amoled screen . When did trouble-shooting turn to "replace the hardware first" ???
Regards!
This happened to me recently as well and was fixed with a factory reset.
I am rooted with S-off, so a normal factory reset via Menu->Settings->SD & Phone Storage-> Factory Data Reset didn't go well for me. Not sure of the exact reason, but I just followed the instructions in this post to restore: http://forum.xda-developers.com/showthread.php?t=786436
Programming your phone by dialing *228 is necessary afterwards as well, as khukman states below. Thanks for pointing that out.
After I completed this, I redid root, restored my nandroid backup and didn't lose a thing, plus my 3G is working again!
*A fair warning: Doing this formats the internal storage (emmc). I'd recommend backing up any photos, music, etc that you have stored on emmc before doing this!
Sent from my Droid Incredible
So I tried the above suggestion about going back to completely stock 2.2 and I have the same results. On one hand, I am now back to S-ON and stock Froyo, so if I want to send it back to Verizon, they are none the wiser that I was rooted, but on the other hand I STILL HAVE CRAPPY 3G SERVICE!!! Man, I feel like I'm on AT&T or something LOL! I'll keep an eye on it for the rest of the day and see how it does and report back.
Back in 3G!!!!!
After getting back to stock Froyo, as described in the previous post, I was still unable to get a good 3G lock. I read in another thread where someone did a 'Factory Data Reset' and it took care of it. When you do this, you have to dial #228 and let it program your phone as it did the first time when you got it. Once I did this, I had (and still have) a solid lock on 3G like I used to. I think that it was one of the Sprint ROMs that screwed this up in the first place (the OP states that you have to backup your PRLs, etc. before installing, then re-install them afterwards). I can't remember if I did this or not, so it may be my fault after all, but regardless, I am thrilled that once again I have a connected smartphone thanks to the resources contained on XDA!
Regards!
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Gornul said:
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Click to expand...
Click to collapse
Did you follow the steps in the thread I posted above? Doing that should completely format and re-image your phone. Much more than just installing a stock ROM. I myself tried so many different variations of ROMs, radios, etc and nothing did the trick until I followed that thread.
Sent from my Droid Incredible
This has been happening to me for the last couple of days. Out of the blue my phone will pop this error: Data call failure. Error code 128. Unable to establish wireless data connection. I have done some research on this error message and most of the things I found had to do with using the phone as a hot spot. I am not using that feature. I am using a custom rom that I have had on for a couple of months now. Nothing has changed on my phone. I have tried updating the prl and then updating the profile. I have pulled the battery and left it off for half an hour. None of the other phones on my account have this issue. It is particular to my phone only. Is it this something I can call sprint about and they can reset or do I need to flash my radio again or take it in to sprint?
Had the same thing happen to me today. Called sprint and they said there was a data issue going on in my area. I say its rubbish but whatever.
Sent from my PC36100 using XDA App
That's been happening to me all day today. I thought it was maybe the kernel I installed today (more freedom) but after seeing this maybe it was the earthquake on the east coast causing problems with the network?
I have been getting these errors all day today as well.
i've been getting it all day... I thought it was kernel
I keep getting that error to. Thought i messed up my phone. Guess it was the earth quake, That **** was crazy though, never felt one before. Anyway after it happened i lost service on my phone for like 2 hours, kept getting beeping noises when i would try to make a call.
Sorry to hear others having this problem as well but I am glad that it probably isn't my phone. I would hate to get my evo replaced with a newer one that can't be rooted.
I know running CM7 right now and getting no 3g speeds right. Lame. But I got wifi though.
Sent from my PC36100 using XDA App
ElAguila said:
I would hate to get my evo replaced with a newer one that can't be rooted.
Click to expand...
Click to collapse
It can be rooted! These Dev's don't let us down, come-on man.
This started happening to me after the earthquake. In NYC
you mean Virgina? But yes, the last few days especially today after the quake. Ivebeen getting it alot.
I just had to reinstall synergy because it started freakingout saying that my andriod process had stop working, and a media process stopped working. was driving me insane.
Yeah know issue with Sprint call tech and do ctms ticket and maybe prl update or maybe * 18. The issue may be cleared by now .
Just the last couple days? I been getting these errors on and off for months now... before I rooted, and bricked my phone, so I'd say it has something to do with sprint not having enough bandwidth... or something like that anyway....
data call failure error 128
My Evo 4G started getting this Data Call Failure Error 128 last week (Wed), also only when I unlock... It is only a message, but everything works fine afterwards. It would happen about 5 times a day.
Then I went to Mexico for the weekend (3 days) and was roaming over there. Not once did the message pop up. Everything was fine, roaming data, text messages, phone calls. Thought everything was fixed. Came back on Monday and once I was on the Sprint network, started receiving the messages again on unlock.
I updated PRL and Profile and everything. That didn't stop it. Tried changing from Sprint to automatic roaming and that didn't really do anything. I thought it was a couple of apps i had (like Green Power that turns off data and turns it back on) but uninstalled it and the messages kept popping up. Tried enabling always-on data and that seems to work but that drains the battery faster than usual. Been searching all android forums looking for others in this situation and it seems like only a Sprint/HTC issue (Evo 4G, 3D and Shift). This is getting very annoying. It happens about 5 times a day.
My wife thinks that it's Sprint fixing and adjusting their network getting ready for the iPhone rush.
Wow, glad to know that I'm not the only one. I think that I had somehow did something wrong with my phone. I keep on getting these Data Call Failure - Error Code 128 messages several times a day. I tried reflashing a new rom, then doing it again. Must not be the rom, but Sprint. Annoying!!!!
it was just a sprint issues
Also cannot call the *2 or the *4 automated lines to sprint, get a busy signal and pop up saying "network is busy try again later", but can get through to sprint on a landline just fine. Apparently I cannot connect to what the sprint tech says is the "automated lines". I continue to get the error code 128 repeatedly, whether on wifi, 3g or 4g, and Sprints only "remedy" is to do a factory re-set which I have read has not affect.
I've been having the problem lately where I can no longer receive text messages, from anyone. My text messages are still received however.
I have only experienced this while running Calkulin's E4GT v2.9.2 EL29 with no other modification. The first time I experienced this, the only problem I could think of was that I did not use the Format all zip file.
So I went through the flashing process again and got some strange force close on google maps and Sprint tv. I initially flashed to fc22 modem, then back after kobridges post concerning sprint tv. I did update profile and prl after each modem flash.
And now I cannot receive text messages. Any ideas?
Flash back to stock and start fresh
someguyatx said:
Flash back to stock and start fresh
Click to expand...
Click to collapse
Obviously. But seeing as this will be the third attempt with hopefully different results, I am hoping for an insight concerning the cause of this circumstance.
I had the exact same problem when I installed EG4T ROM. Tried many of the same thing you tried, along with many others.
Long story short, I called Sprint and the had to add my phone back to the other carries (att, version, tmo) switching map/database. Took about 3 hours once the request was put in. Text messaging has worked like a charm ever since.
Hope this helps...
Sent from my SPH-D710 using Tapatalk 2 Beta-4
Another issue I discovered was lack of GPS functionality; first only on wireless networks and then even with the GPS sensor activated.
I might should mention that I activated the phone in south Memphis/north MS then went back to work in New Orleans. I had the issue in both locales. While on the phone with Sprint, they mentioned that they have dropped some capacity in NOLA due to lower population.
I came back to north MS finally had the time to take my phone to a Sprint store. Of course as soon as I handed it over, it started receiving text messages. They tested it, whatever that means and found it to be fully functional.
The Sprint guy basically said he thinks it's a network problem. He was cool about the whole thing. I told him I had it rooted, he responded that he has seen rooted phones overcome some network problems before.
So I came home, rooted, flashed calkulins el29 and I still have text messaging.
oh well, thanks for reading. I hope this all can help someone.
Hey guys. I just got a Galaxy Nexus from Best Buy yesterday and I was pretty excited until I walked out the door. I tried texting my friend and the phone could hardly send texts, most of them caused a red exclamation to pop up next to them. I also tried sending out calls and the phone would just be silent for a couple seconds and then it would automatically hang up. I also was dropping 4g when I tried to use it (but I did have it intermittantly). I tried dialing *228, but a message always popped up saying "Call not sent" when I did so.
Having these issues, I went back to Best Buy. They said it was probably because it was taking awhile for the phone to fully be on the 4g network, but they troubleshooted anyways. They tried updating the PRL (which didn't work). They tried doing software and hardware resets. They also ended up going through 4 different sim cards that all did not work, so they had to call Verizon to try and fix it. Verizon said that the phone wasn't even shown as activated on their system. So what they did was activate a sim card before putting it in my phone. My phone activated fairly quickly after this and seemed to be working well. My signal had full bars, my 4g was working. They did test calls and texts and it worked perfect. So, they gave me the phone and told me I should be all set. 5 minutes down the road I start trying to use it, and my signal was cutting in an out. So I tried making calls and texts and they worked, and I went on my 4g and it worked. But slowly as the day progressed the service got worse and worse and now today, my phone is even worse than how it was when I started. It is constantly "searching for service" and now I never have a signal. I don't know whats wrong with this phone. Is it software? Hardware?
I checked and I am on a software revision 10 phone, which from reading I thought was supposed to fix many of these problems. I am also on the latest software and baseband update.
Hi everyone. This is my first time posting on here, so here we go:
I am basically having issues making phone calls and sending/receiving text messages. Now I have talked to Sprint and they troubleshooted the issue with me and would get it to work temporarily. Then it would go back the original issue again. They said that it was not a tower issue. Also, my phone is rooted and running a custom rom. Issues seemed to occur a week or so after I flashed JB based rom by Phantom. Not saying that's the issue, but I figured I would throw that in there. I have also attached a screenshot of my about phone. Since then, I have flashed the original rooted rom that I have on my phone. Maybe you guys can suggest a few things. I have also tried the ##72786#. and that does not fix the problem. At one point, it would work temporarily.
Thanks in advance.
Are you in any part of the US effected by hurricane Sandy?
Ever since hurricane I don't receive calls at my house but go less then a mile away works just fine.
I switched on over to roam on VeriZon network with roam control and everything works.
I got told all towers are working in my area. I even flashed back to 100% stock unrooted.
I had Sprint note in my account I was having issues and depending on how long it continues I'll be getting a credit to my bill.
Sent from Pluto.
I'm actually located in Florida. I should be fine. Not sure what is going on. .