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I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
GaryK2 said:
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
Click to expand...
Click to collapse
I think that program is supposed to be run after you've removed USB from the connection methods in activesync - i.e. you're not connecting via activesync, even though the device is physically connected.
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Hehee... when you get the new rom on, you'll love it...
GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Thanks,
Orangevn
orangevn said:
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Click to expand...
Click to collapse
You're just telling AS to ignore the Exec when it's connected. The PC itself still sees it and adds a driver on connection. So you're not removing AS from the PC as such.
i have same problem but it doesn't work
please help me....this phone is dead now:-(
Re: i have same problem but it doesn't work
bmlsbr said:
please help me....this phone is dead now:-(
Click to expand...
Click to collapse
Did you try the AS thing above?
First off what do you on the screen of your device when you turn it on? Is it in boot loader screen, a black screen with text that says boot loader mode and serial?
If it is in boot loader screen and it says serial on the bottom, when you plug in the USB do you see the "serial" text change to "USB"?
I had this problem with mine. I upgraded my Qtek9000 with the new orange ROM and when the process finished I was still in the boot loader screen and could not get out of it. I had to re-flash it back to the Original Qtek ROM which revived the devices. I then started the ROM upgrade process all over again which resulted in a successful flash.
If you can answers some of the questions above I can try to help.
BTW, the upgrade process takes about 20-25 minutes. if it was any less then that you unplugged the device to early.
Plug device in.
• Start ROM upgrade process.
• The device will turn off and go into boot loader mode (the computer will lose connection to the device and unrecognized USB devices error will appear in your task bar).
• Wait until the device reconnects to the computer and the ROM upgrade starts.
• This process will take 20-25 minutes.
• Reset the device with option 0 (erase all data)
• The device will boot normally and go through the extended ROM application installs. It will ask you to reset again.
• After the second reset you are done.
xda exec upgrade (dead phone)
tHIS ALSO HAPPENED TO ME (IT WAS PRETTY SCARY) . i DISCOVERED THAT I COULD GET IT LIVE BY PRESSING THE LIGHT BUTTON THE POWER BUTTON AND THEN SOFT RESET (THIS IS THAT BOOT MODE) .
THEN I RE-CONNECTED TO MY PC AND RE COMMENCED THE UPGRADE...WORKED FINE. I HAD ACTIVESYNC RUNNING WHEN I DID THE INTIAL UPGARDE, PROPBABLY THE PROBLEM!! :wink:
none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
my yahoo and msn id is bmlsbr...please someone chat with me and provide some help. I feel helpless after spending all the money and the phone dead after i day of use.
please...........
here is what I am getting
I can not turn my device on at all.
I'm unclear to what you are saying. First you tell us that the device does not turn on. Then you say you are getting the 0 X option. Which one is it? If you are getting the O/X option what do you see on the screen when you press 0. Do you see the device in boot loader mode? You might have to remove the battery and try the reset button after. my experience has been when the device is in boot loader mode I cannot turn it off. It always stayed on. So you might want to charge it just to make sure you have full power. I would also use the ROM loader without the country and device ID restrictions you can download it from the FTP site.
QTEK 9000 DEAD
I was always able to get the hardware reset menu..but nothing happened beyond that.
Now the phone is working after multiple tries to put the rom. But active sync won't work. Any clues????
What do you mean by works? Did you load the ROM?
Have you tried to follow these instructions:
http://forum.xda-developers.com/viewtopic.php?t=43592
Seems to work for a few people.
My activesync just stopped to work since some day, it is just keeping connecting, but never succeed. I've tried to reinstall activesync several times but no luck. Now the version is 4.5, and my rom is a custom made one from the forum (xplode_7.00 6.10.00.WWE). I don't have a clue as it just suddenly stopped to work. Some thing that may be useful for troubleshooting:
1. when connected to pc (winxp), no device showed under " USB controller" in device manager, instead a "windows mobile based device #16" showed up under "Network adapter"
2. When just hooked, a connecting icon will show up at connectivity status(top of the screen) for about one second, then replaced to "two arrows with a cross ".
3. I have Rogers blocked my data service... could that be a reason? (seems not quite likely)
That's all what I could think about so far. I've looked through posts regarding similar issues but still could find a solution. I appreciate any input/insight.
----
Another question, does any one know how to have the youtube app working with wifi. It just showed " Error, Connection problem. Failed to initialize...."
Thanks a lot
your data service theoretically could be the issue, but since you said it worked before, and your device manager says #16, i guess, this will help you:
i don't know if you use the cradle with a pc or maybe a usb cable that is not permanently connected, but it seems, the driver is just installed many times now, so try the following to clean that up:
1. disconnect the cable/cradle
2. on the pc, right click "my computer" or "computer" (depending on whether you use xp or vista/7), and click 'properties'
3. go to the advanced system settings
4. click "environment variables"
5. make a new variable by clicking the upper "New" button
5.1 the name must be "DEVMGR_SHOW_NONPRESENT_DEVICES" without ""
5.2 the value must be "1" without ""
5.3 close all open windows with OK
6. restart the pc
7. start the device manager again, e.g. by right clicking "my computer" or computer and clicking "manage"
8. click "View" and then "Show hidden devices"
9. now you see a lot of new greyed out devices, all devices that were ever connected to the pc.
10. now you can start cleaning up:
10.1 go to "Universal Serial Bus controllers"
10.2 all the greyed out entries named "Unknown device", "USB Mass Storage device", "USB root hub" can be right-clicked and uninstalled, but just the greyed out ones!
10.3 go to the tree "Portable devices" and uninstall anything like BlueAngel, PocketPc and stuff like that.
10.4 go to the tree "mobile devices" and uninstall them all.
10.5 close the device manager
11. connect the cable and the device again.
12. since all the old drivers are uninstalled, it will start searching for new hardware and then connect the device again. if you are in fact using xp and the driver is not found disconnect the device again, uninstall active sync, restart the pc and re-install it. it brings the driver and on the next connect, the "new" hardware will be found.
ok, it seems like a lot of work, but it will seriously speed up all your usb connections, because all the dead links and drivers are cleaned up. if, for any reason, this was not the solution to your problem, at least enjoy the faster usb, you're welome
in that very case, you should use pimbackup from my thread in my signature (the "read first" one) and make a backup of all your pim data and perform a hard reset, that could also help.
btw. when you are in my thread already, there is also a youtube app there, that works extremely well with wi-fi and is a lot faster than the official one.
Thank you very much for this detailed procedure. I've tried it through, but still no luck. I'll see if I could find solution before "a necessary hard reset". One odd thing is I didn't see any "blueangel related item" under Portable devices, and I even don't have "mobile devices" tree..
I also downloaded youtubeplay. I will give it a try later. Also, isn't myphone usable through wifi either?
Thanks a lot for the help.
myphone should also work fine via wi-fi, maybe you should check your connection status there as well, i could imagine one situation, where no change at all could also screw that up. if you have an incredibly bad connection or your dhcp encountered a conflict, you might get stuck with an APIPA ip address, something like 169.254.x.x, your wi-fi shows up as connected but there will be no data transfer. in that case, assign a manual ip address or check on your access point or router.
if all other programs work, except for those two, you should think about a hard reset. by the way, if you are a person, that does not like hard resets because of all the programs you need to install and set up again afterwards, you should think about trying spb backup, which can create full backups of your system state before a hard reset. it's pretty neat and due to the fact, that you make a hard reset afterwards, you can use the free trial version.
little warning though:
- never plan on restoring a backup on another rom! this app backs up your complete system, including registry and stuff, and that can vary from rom to rom, after you restored a backup from another rom or device, your device will behave odd, if it will even start, and you probably have to re-flash the rom.
- if you are hard resetting because you screwed up something software or registry related, don't hard reset and restore the backup, the screw-up will be restored as well only make backups of running systems and for last minute backups of pim data, use pim backup.
oh, and with the "portable devices" tree, my bluangel probably shows up there, alongside with card readers and usb flash drives, because i am using windows 7. the mobile devices tree might also have a different name, something like windows ce devices or something like that, basicly you were to delete everything with a pda icon at least, especially that "windows mobile based device #16" and its 15 possible predecessors, so that windows could search the device again.
in a very last attempt to determine whether it is the device to blame or the pc/active sync, you could also try connecting it to another pc. if it is actually just your pc, maybe you don't have to make a hard reset after all. you know, if you get that wi-fi issue out of the way...
Chef_Tony said:
myphone should also work fine via wi-fi, maybe you should check your connection status there as well, i could imagine one situation, where no change at all could also screw that up. if you have an incredibly bad connection or your dhcp encountered a conflict, you might get stuck with an APIPA ip address, something like 169.254.x.x, your wi-fi shows up as connected but there will be no data transfer. in that case, assign a manual ip address or check on your access point or router.
if all other programs work, except for those two, you should think about a hard reset. by the way, if you are a person, that does not like hard resets because of all the programs you need to install and set up again afterwards, you should think about trying spb backup, which can create full backups of your system state before a hard reset. it's pretty neat and due to the fact, that you make a hard reset afterwards, you can use the free trial version.
little warning though:
- never plan on restoring a backup on another rom! this app backs up your complete system, including registry and stuff, and that can vary from rom to rom, after you restored a backup from another rom or device, your device will behave odd, if it will even start, and you probably have to re-flash the rom.
- if you are hard resetting because you screwed up something software or registry related, don't hard reset and restore the backup, the screw-up will be restored as well only make backups of running systems and for last minute backups of pim data, use pim backup.
oh, and with the "portable devices" tree, my bluangel probably shows up there, alongside with card readers and usb flash drives, because i am using windows 7. the mobile devices tree might also have a different name, something like windows ce devices or something like that, basicly you were to delete everything with a pda icon at least, especially that "windows mobile based device #16" and its 15 possible predecessors, so that windows could search the device again.
in a very last attempt to determine whether it is the device to blame or the pc/active sync, you could also try connecting it to another pc. if it is actually just your pc, maybe you don't have to make a hard reset after all. you know, if you get that wi-fi issue out of the way...
Click to expand...
Click to collapse
This is why history is important... you learn from it
Here is an extract from xplode's thread (first post)
R7 Release (this does not mean that this is windows mobile 7)
-------------------------------------------------------------------------------
Rapidshare: R7 ROM
Ziddu: R7 ROM
[highlight]Known bug with it , does not want to sync ... (or maybe it is my pc error i will look into this, but now it is 4 AM and i am going to bed[/highlight]
Click to expand...
Click to collapse
I have a simpler solution.... get PIM backup to save any important things out of your phone, flash a newer rom . Remember, xplode's latest version was 7.1 and not 7... and that is for a very special reason... bugs (activesync being one of them). More than likely, you will have to either HR or change roms. I would personally go with the latter since I am gonna have to reinstall everything anyways.
BTW, Chef.... awesome guide!
yeah, i remembered that xplode had some sync issues with some past roms, but i always thought that it if it hit you, sync wouldn't work at all but it seems to have worked before, which is why i didn't blame the rom first. that usb driver issue is trouble though, it could have been the solution this time, since it isn't i will use this to link on, the next time it might be
but i agree, in this case, changing the rom should clear all issues.
I finally fixed the problem in a way like what egzthunder1 suggested... And now I am trying out wm6.5. Here is what I've been through
1. Spb backuped my PIMs. Restored to my previous backups ( which I am sure worked well with Activesync )... Sync still not working.
2. Hard reset, sync works. Restored to any previous backups... sync not working
So I decided to flash a rom, now that I have to hard reset it anyway. So, I HRed the phone, restored PIM, and synced with my PC and MS' myphone account, downloaded a new WM6.5 rom, and flashed the phone...
bling..everything works now
I don't think it's old ROM's fault for not ActiveSync, it must be something I did to the system which is weirdly not restore-able. Anyway, starting over is always an effective solution, just takes a lot of time to get everything back to work again.
Thank you guys for great guides and insights.
java218 said:
I finally fixed the problem in a way like what egzthunder1 suggested... And now I am trying out wm6.5. Here is what I've been through
1. Spb backuped my PIMs. Restored to my previous backups ( which I am sure worked well with Activesync )... Sync still not working.
2. Hard reset, sync works. Restored to any previous backups... sync not working
So I decided to flash a rom, now that I have to hard reset it anyway. So, I HRed the phone, restored PIM, and synced with my PC and MS' myphone account, downloaded a new WM6.5 rom, and flashed the phone...
bling..everything works now
I don't think it's old ROM's fault for not ActiveSync, it must be something I did to the system which is weirdly not restore-able. Anyway, starting over is always an effective solution, just takes a lot of time to get everything back to work again.
Thank you guys for great guides and insights.
Click to expand...
Click to collapse
There are things that get backed up with 3rd party software (such as Sprite Backup), which will mess things up in the device. It is usually recommended not to use these softwares to back your things up. Instead, you should always try to either use AS, or try PIM Backup, which for some reason doesn't mess things up.
Glad it worked out
same issue with ELF0 100 i can't figure out :-(
Disclaimer: I am extremely illiterate when it comes to Android terminology, so you will most likely have to talk to me like I'm a child. I will try to explain my problems as best as I can, and will of course answer any questions. I also might over-explain, so I apologize for any length/redundancy issues.
Phone: XPERIA Play R800at, Android 2.3.3, Rooted with su and rom manager
My previous Play's touch screen stopped working, so the warranty granted me this new one. It's only two or three weeks old. The first problem I noticed was that I tried and could not delete anything off of my SD card. I tried formatting it a number of times, both in-phone (In Settings, as well as ES File Manager) and on Windows (both default formatter and a specific SD card formatter), but it would always revert back to what it's previous state would be. After researching a bit, I concluded it's probably faulty or failing, so I've ordered a new one that should get here within the week.
The second problem rose out of the first, I'm sure: My computer now doesn't recognize the sd card anymore. In SMC or MTP mode, it will not pop up on my computer and could not be recognized in PC Companion. On phone, the usual options you get in the notification bar (*dis*connect phone, etc.) do not show up. When connecting, the MTP USB Device driver attempts to install, but never succeeds. This is with USB debugging off and on, and every permutation I could think of.
Now, the most recent problem has been that the Home button doesn't work and there is no lock screen. Using the Terminal Emulator, I've attempted the popular fix (su -> echo -n ON > /efs/imei/keystr -> sync -> reboot) but I get the message /efs/imei/keystr directory nonexistent. I've factory reset my phone a number of times, reset settings, gone into recovery mode and reset things there, as well as caches, but all to no avail.
This could probably easily be remedied by just reflashing Android, or an older version or something, I'm sure, but given that my SD card is currently unreachable, I was wondering if anyone would know of a way I can fix these problems, or at least one of them. Thanks in advance.
If I've left anything out, please tell me and I will expound as best I can.
Other notes that might be of importance:
- It seems my *system* or whatever it would be is read-only, which seems like it could definitely be a problem. How do I fix this or do I even need to?
- I don't have the Setup Guide on my phone; I saw a thread that posited that this was a cause of the no lock screen problem.
Thanks again.
Driver install issue
Hello!
I'm not sure how to fix all of your problems. However, I have the same issue with my MTP drivers not installing when I connect the device. I've tried installing with various tools and the standard sony ericsson software. I believe I have the problem with the driver sorted out. I noticed that the drivers are, for some unknown reason, attempting to install to a TEMP folder. I would assume they are then being dumped from the TEMP folder after only a few seconds because when I install the driver it continues to ask me to install even when I click "finished."
You might try making sure the drivers are installing to the proper location if you haven't already. That might help with some of the issues.
On the same topic, do you know where the drivers are SUPPOSED to go in Windows XP? I'm fairly new to all of this stuff so I'm not sure exactly which folder in C:/WINDOWS the MTP driver for the Experia Play is supposed to go.
I hope this helps!
-Zot-
Hey XDA,
So I need your help with something. This morning I woke up to my LG G3 D855 v10i stuck in a bootloop, for no apparent reason. I'd set an alarm to go off, and it did but only for a second and not the full 10 seconds it should have, and then it shutdown and went into a boot loop with the LG Boot Animation and the notification light was flashing yellow. I pulled the battery out, put it back in, and then restarted it. I got the same boot-loop except the notification light was alternating between blue and green as it should have been, but it was still stuck. So I pulled it out, tried again twice more, until the phone finally decided to boot. Then the phone boots, and I see my customized lockscreen with my lockscreen image and lock code, and then it goes to the screen to setup the phone completely again; Like it's a brand new phone with nothing on it, except that some of my apps were opening/running and I could see them doing things while on the setup screen. At this point I knew something was up, and I suspect a corrupted file or something on the phone, and then I started getting a whole bunch of errors on the phone itself, such as "Gmail has stopped working", "com.google.gapps has stopped working" "YouTube has stopped working" and basically all the Google apps had stopped working, but mine were still running fine.
So, after a whole day of trying to flash a new KDZ in Normal Flash mode to the phone using the LG Flash Tool 2014 here on the forums, and failing over and over (Yes, the phone was in download mode, COM port on the PC was set to 40 and I tried port 41 as well, I even put the .kdz file itself in the LG Flash Tool 2014 folder as it says to do, but nothing worked and I kept getting all this http://gyazo.com/158044ffe14287157a4388a2a42680c0 ) So I just decided to do a hard factory reset on the phone itself. I've now updated it and everything's fine, it's just a vanilla LG G3 with none of my apps on it.
Now I'm onto my current predicament. I've installed LG PC Suite when I first got the phone and since then I've done 2 full backups of the phone using it, as seen here ( http://gyazo.com/cebada2d6b06cd116afce22d8caad8bc ) but LG PC Suite recognizes NONE of them as seen here ( http://gyazo.com/3359f520739ab229334d9fa9d4e1edd2 ). In the area down the bottom where it should list the backups I've done, it doesn't list anything, even though the backups are in the correct folders themselves. Since factory resetting the phone wiped the internal memory, I lost all 32GB of my Apps, Photo's, Videos, and all my App Data. I NEED a way to get LG PC Suite or something else (Even ADB?) to push the backup/backup files to the phone and restore it. As you can see here, when LG PC Suite backs up the phone, it creates all of this data ( http://gyazo.com/a62ad1efa0e127c1b5830562965ed50a ) but in LG PC Suite's Backup/Restore device area when my device is plugged in, it shows no backups. I've even tried changing the directory the backups are in, re-installing PC Suite, everything.
I just really need a way for the PC, ADB or LG PC Suite to push all the files onto the phone and restore them, copying the files to the phone and using the G3's built-in restore app doesn't work either; All backups done by the phone were on the internal storage which was wiped with the factory reset
If someone could come up with a solution to this, I would be eternally grateful; You would save me an immense amount of time having to re-download my 32GB on my internet (Which is slow here in AUS) and I'd be eternally grateful. I'm not sure if it's the LG Software just being crap like their Android App Code, or if it's just an error or if the backups need to be in a specific place, I'm not sure. I just need a way to push them onto my phone and restore it. Thank you SO much to anyone that comes up with ideas or a solution!
TL;DR: I need a way to get LG PC Suite to recognize my backups I've done so I can push them to the phone.
iDefalt said:
the op
Click to expand...
Click to collapse
try This, I am sorry to say but you will have to redownload the 1gb file if this doesn't work esspecially since imei is motherboard depended'(imei error that you get) I guess you have a faulty motherboard you will have to bring your phone in for repairs
I'm on a Japanese new phone which was never rooted (but sent to repair twice for bad front speaker/earpiece and motherboard)
It currently on Android version 5.0
Japanese version 2.15.40.13
The Phone doesnt connect to the PC, I've tried normal connection with windows explorer, tried the Asus application.
The phone either appears as empty or appears and then suddenly disappears, on and off. I can't even view the contents let alone copy/move/delete. (from the computer that is)
Is there another option to move files to the computer beside dropbox? which takes up my bandwidth and is kinda slow.
I've seen on ASUS site that there are 3 official 2.20.xxx versions yet my phone doesnt recognize anything when I press the CHECK FOR UPDATE.
Is there a way to update it without rooting ? and without doing a factory reset ?
Thanks in advance.
EDIT: I've tried this:
https://www.youtube.com/watch?v=FtQeVbKT6Zc
But I dont get the Update pop-up.
Also, Do I need to put the next available version, and update in order or just the newest/latest one ?
EDIT 2:
After a while I noticed that it didnt even copy the file to the phone.
When I connect the phone to my PC (windows 10) via USB 2.0 and/or 3.0 a folder called z00ad shows for a few sec. then disappeared.
I tried to several cables and ports.
sometimes it shows as an empty folder and sometimes I can see the folders inside but then it disappears and I get an error message.
I've got developer rights or access by tapping the kernel version.
I've enable the install by third parties option.
I've disabled the lock
disabled the screen off timer
Is it a Windows 10 thingy ? (I got the new Intel Driver for android)
EDIT 3:
Uploaded the file to Dropbox and downloaded on my phone, saved with ES File explorer to main directory, reset the phone, and now its updating. (UL-Z00A-JP-2.20.40.174-user)
When its done I will update for the next update (UL-Z00A-JP-2.20.40.183-user), and then the latest one (UL-Z00A-JP-2.20.40.185-user).
Hope Android 6 will arrive soon and that all of the problems are software related and not hardware...
Only trouble with this phone
EDIT 4:
Stuck on the INSTALLINg sYSTEM UPDATE... screen.
Its been like that for over 10 min. now, the blue progress line is stuck somewhere between the G and S (installinG System)
How long should I wait for it to finish? I saved the update file to the built-in memory, not the SD so speed shouldn't be an issue right ?
If its stuck what should I do ? Turn the phone off? Reset ? will I lose all of my files/photos?!
For this guy the problem solved itself after almost an hour...
http://forum.xda-developers.com/zenfone2/help/stuck-installing-update-t3151529
I will try to give it 2 and see how it goes
EDIT 5:
After almost 2 hours my phone was updated.
Yet still connection problems to the PC.
I'm trying the next Update, maybe it will fix this issue.
I've read online and I can't seem to find a solution.
I've tried different cables and connected to different USB slots but still, either I get no detection, or a detection with empty drive, or detection with external and internal memory but then it quickly disappears. The phone itself still keeps charging so it must be connected properly.
Has anyone else had this problem ? (I also had it while I was on Win 8.1, now win 10)
EDIT 6:
After doing the 3 available updates, manually... for around 6 hours ... I still cant connect the phone to the computer