Does anyone know how to debug if this is a hardware or software issue?
About a month ago my daughter dropped her phone in the snow. Not, too bad. Shut if off right away, dried it and no water seemed to get inside. Turned it on, the headphone symbol was showing. Turned it off again, dried out the headphone port by inserting some paper towel. Turned it back on and everything was working fine.
All of a sudden (unknown if this is related) but the sound is not working at all. Not with the headphones or without. The headphone symbol does not show, just no sound.
Dialing out, in, music, sound effects, nothing!
Any assistance would greatly be appreciated in figuring this out.
Related
Been having some problems with making and receiving calls which appeared yesterday, all this without dropping my phone or anything, it was just in my pocket.
Whenever I try to make or receive calls the phone thinks there is a headset attached so I can't hear anything that the other person says, I've never actually connected a headset to my phone either and there is no icon in the status bar for it.
I was using MIUI when the problem occurred so I tried doing a full wipe (data/cache/dalvik) and installing Cyanogen, same problem. So I tried installing a market app called 'headset blocker' still to no avail. Finally I tried going back to MIUI with a full wipe and using 'headset blocker' and it still doesn't work!
I can call fine if I put the phone on loudspeaker and the music plays through the speaker fine as well so I'm just not sure what else to try.
I read somewhere that a switch in the headphone port controlling whether a headset is connected or not could be the problem but didn't really want to have to take it apart unless I had to, anyone got any ideas?
Thanks for any help.
EDIT: Just tried putting my headphones in and wiggling it around and at one position (about half in) the phone thought there was a headset attached (an icon appeared in the status bar, before no icon was there) and wiggling it some more made the phone start a song briefly. So it's looking like it's a hardware fault..
Just in case anyone comes here with a similar problem, I took it to a local repair shop to be fixed and in the end it had nothing to do with the headphone port or the actual ear speaker. It turned out to be the ribbon connecting the two halves of the phone, no idea how it happened but it's fixed now!
I have tried almost everything to fix this problem but i just can't.
When i connect my headphone (beats and normal Samsung one) to the phone and click on play or next/previous button, nothing happens. The phone wont recognize the buttons. 4 days ago everything worked perfectly. It just suddenly happened. I was on AOKP milestone 4.
When it happened the first time, 4 days ago, i thought it might be a problem in the ROM so i wiped everything and rebooted phone. Still the same. I then re flashed the ROM several times and it was still the same. So i just got angry and put phone away. Then after 14 hours or something i plugged headphone back in the phone and opened up poweramp. Then i hit play button on headphone and suddenly it worked. I was happy, but after 1 minute i hit pause button and phone wouldn't recognize it. I kept plugging and unplugging the headphone and after several tries it worked again for a minute or two, then it didn't. This made me think it is a software problem. But when i had headphone plugged in and let music play and unplugging the headphone, the music kept playing, with no sound (Music was playing when headphone was plugged in, but then i unplugged it, but music didn't stop like it usually does when u unplug the headphone). Now the speaker didn't work. After some minutes later it magically worked again.
Now i was wondering if it is a hardware problem. Another thing to mention is that when this happens(no sound after unplugging the headphone) the phone sensor in dialer wont work. When i make a phone call to someone, the phone sensor wont work, meaning, the phone wont go black when i lift it up to my ear. Also no sound from the front speaker. So i have to use headphone to call someone, until the phone speaker works again. Then the dialer sensor will work again.
I have tried about 3 ROMS and they are all the same. I have now flashed stock Google 4.0.4 and it's still the same. Now unrooted.
Please if you don't understand some parts of my problem, ask and i will try to answer in a better way.
Will take a video soon, hopefully it will be easier to see what problem i have.
Video 1: Here I have just rebooted the phone and opened music app to see if the button on headphone works. As you can see it works the first time i plug it in. But after that it doesn't work. You can also see that once i remove the headphone, while music is playing, the phone speaker wont work. !!! Something i forgot to show you... You can see that phone speaker wont work when i unplug the headphone, but when i click up and down volume button on the phone buttons, you can hear them. Its only the music/movie/dialer etc that doesn't work.
Video 2 : Here i am testing the beats headphone, just to show you that it isn't the Samsung headphones fault.
Video 3: Here i am showing you that the phone sensor wont work in dialer.
Video 4: This one is very strange. I have plugged in the headphone, but when i click volume buttons on phone, you can hear it from the back speaker. This shouldn't happen right? I mean when the headphone is plugged in, then all sounds should be coming from the headphone, not the phone speaker.
Bump. Any suggestions?
*For the last 2 days the buttons actually worked for several hours, but as soon as i take them out, they wont work for god knows how long...
Ok if no one knows anything, can someone give me some advice on what to say when I return the phone? I still have warranty but don't know if this will be covered by it. Also i have just flashed stock google 4.0.4 ROM, but is there anything else I should before returning the phone? Phone is bought from Netcom Norway.
Hello all. I have a Telus provided stock S3. My headphone jack has started having issues and I'm not sure if it is due to the firmware upgrade that Telus rolled out a few weeks ago or not because it has been at least that long since I last used the headphone jack (I think). On the old firmware the phone used to have a little icon in the notification bar when I plugged them in. Now, it does not do that. It also doesn't seem to be redirecting the sound to the headphones, although I think it may half recognize that they are plugged in. I say this because if I load a youtube video, it plays on the main speaker, and then I plug in the headphones, and while the external speaker goes silent there is nothing coming through on my headphones. I have rebooted the phone. The headphones are known good. Help?
EDIT So, apparently, even though I combed the main settings menu, somewhere on this damned phone (and I mean that lovingly, I just wish the settings were all in one gd spot) there is an option to mute the headphones. How did I stumble upon this? I went to test out the headphone issue by playing a video I recorded with the phone with the headphones plugged in and, lo and behold, on the video, I see an option for volume which was set to mute. Turned it off mute (how it ended up on mute in the first place is beyond me) and it is fixed. I have no bloody idea where else this little icon is located in the vast menus on the phone, but hopefully this will help the next poor soul with the same issue.
tl;dr: Played video recorded with phone with headphones plugged in, found there is a headphone mute setting. Who knew?
My phone : Sony Xperia GO
Problem: I was using my earphones to talk to my friend on the phone, and i accidently plugged them out, then when i plugged them in, some pop up on my phone appeared, i can't even remember what it said but i pressed "no" and then my microphone stopped functioning (the mic on the earpones).
Does anyone know what this popup may have said / how i could fix this? Any other piece of earphones work perfectly. thanks in adv.
Hello
it looks like i's stuck with the earphone mode while it's unplugged, the icon still here
i noticed it when i had call, people and me cant hear each other. but if i activate free-hand speaker i can ear them (not them since i guess it waits for for the sound from earphones mic)
(rom v10.0.3.0, update to 10.0.4.0 fails)
anyone experiences that yet? and better, anyone would have a solution?
thanks in advance to readers and for ideas
try shortcutter, theres a few options/toggles for directing sound to earpiece etc.
Try to plug and unplug earphones several time if it fails to remove the headset icon try cleaning the port with tooth pick with small thin cotton rolled around the tooth pick but be gentle with that not to damage the port permanently
If all of this fails you have to ways either go to Mi customer service to replace the port
Or you just download (Soundabout app) from Google play and route your sound ports manually
Hope to get fixed
well thanks to both
i tried so many things, material ant software, nothing worked
and when i woke up today, it was gone and works now perfectly with or without hearphones
wont be a big hlp for next people in need but im glad it works now